Shift manager jobs in Madera, CA - 1,248 jobs

Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail

Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description Operartor Lead|Fresno, California|Now Hiring Compensation: * $29.07 per hour Available Shifts: * 12:00 AM-8:30 AM TEXT TO APPLY NUMBER: * ************ (928-NOVOLEX) Essential Duties and Responsibilities: * Measures 3rd Shift product quality through the use of statistical methods, control charting, and process improvement techniques * Updates and maintains Quality Department computer databases and quality system files * Conducts various quality tests to ensure customer specifications are met * Accurately completes all required quality inspections and quality systems documentation * Maintains work area in an organized, safe, and clean manner * Follow all Standard Operating Procedures, Safety Standards and Safe Work Practices * Assist and train production floor associates on quality topics to ensure customer specifications are met * Complete required calibration of quality test equipment and ensure proper use. * Tracks and coordinates non-conforming material * Maintains inventory of department quality supplies * Communicate pertinent information at shift change Qualifications: * Must be able to effectively communicate (verbal/written) with various levels within the facility * Basic computer systems knowledge (Windows, Word, Excel). SAP, PowerPoint a plus * Experience with AIB or BRC quality systems a plus * Experience in a GFCI certification environment a plus * Other job duties as assigned by the Team Leader * Ability to work independently as well as working with others effectively as a part of a team is essential * Excellent Verbal and Written Communication Skills * Adhere to Novolex's Lockout and Tagout Procedure * Must be able to work the 3rd shift * High School diploma or GED equivalence Company Benefits What You'll Get From Us Benefits With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. Community Engagement At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. Training and Development We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs, and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization. Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact my **********************. Responsibilities Operartor Lead|Fresno, California|Now Hiring Compensation: - $29.07 per hour Available Shifts: - 12:00 AM-8:30 AM TEXT TO APPLY NUMBER: - ************ (928-NOVOLEX) Essential Duties and Responsibilities: - Measures 3rd Shift product quality through the use of statistical methods, control charting, and process improvement techniques - Updates and maintains Quality Department computer databases and quality system files - Conducts various quality tests to ensure customer specifications are met - Accurately completes all required quality inspections and quality systems documentation - Maintains work area in an organized, safe, and clean manner - Follow all Standard Operating Procedures, Safety Standards and Safe Work Practices - Assist and train production floor associates on quality topics to ensure customer specifications are met - Complete required calibration of quality test equipment and ensure proper use. - Tracks and coordinates non-conforming material - Maintains inventory of department quality supplies - Communicate pertinent information at shift change Qualifications: - Must be able to effectively communicate (verbal/written) with various levels within the facility - Basic computer systems knowledge (Windows, Word, Excel). SAP, PowerPoint a plus - Experience with AIB or BRC quality systems a plus - Experience in a GFCI certification environment a plus - Other job duties as assigned by the Team Leader - Ability to work independently as well as working with others effectively as a part of a team is essential - Excellent Verbal and Written Communication Skills - Adhere to Novolex's Lockout and Tagout Procedure - Must be able to work the 3rd shift - High School diploma or GED equivalence

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Training & development Vision insurance Qualifications: Service and Hospitality is #1 Passion to Serve Others Must be Reliable and Punctual Be Team-Oriented Be Multi-Tasking Have Organizational Skills Have Excellent Communication Skills Ability to Thrive in the Fast-Paced Environment Have Positive Attitude Have Professional Appearance and meet Company Grooming Standards Food experience preferred, but not required Responsibilities, Knowledge, Skills and Abilities Maintain Guest satisfaction by interacting with Guest. Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times. Accomplish and maintain the highest quality of food, beverage and services Oversee food presentation, kitchen procedures and other food and service related areas Manage Food and Labor costs. Must set and meet sales goals, weekly inventories, monthly budgets, etc. Assumes responsibility for the day to day operations of the restaurant to ensure efficiency and profitability Follow systems, policies and to provide guidance and implement changes to ensure quality standards Communicate daily to all employees any special instructions, shift meetings, promotions, etc. Coordinates departmental responsibilities, trains all employees. Delegate the appropriate tasks and manage staff workloads. Follow guidelines for operational readiness, follow management flow patterns and check lists Must adapt to different personalities of Guests, vendors and coworkers without losing focus. Must possess high professional ethics. Must have cooperative and consistent levels of communication with BOH, FOH and management. Must understand instructions, read written company memos and communicate with little or no additional direction. Ensure that all equipment is kept clean and in excellent working conditions through personal inspection and by following the restaurants preventive maintenance program. 40 - 45 hour / 5 day work week 12 week Training Program Free On-Shift Meals Paid On-Duty Meal Periods (after completion of training)

The Shift Manager performs a variety of duties, including greeting and serving guests, preparing product, maintaining food safety and sanitation standards, and completing light paperwork. A Shift Manager is responsible for working well within the restaurant team, focusing on the timely completion of assigned shift duties and operate with a high level of commitment to safety and excellent customer service. RESPONSIBILITIES AND DUTIES: Assist with shift scheduling. Assist in training, coaching and development of newly hired team members. Understand and adheres to all quality standards, formulas and procedures. Maintain a professional appearance and grooming standards as outlined in the C.G. Hospitality Group Inc. Operations Manual. Ensure all required tasks that need to be completed are done on time for our guests. Ensure that employee morale on their shift remains high and the team is developing great guest service. Ensure team members adhere to meal and break periods. Ensure all safety standards are being followed. Communicate all issues with the store manager Perform light paperwork duties as assigned.

We are a leading Franchisee of Focus Brands - the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team! Position Summary: A Team Member is responsible for delivering an exceptional customer experience, preparation and presentation of Jamba Juice products to the guests, and for the maintenance of the store premises and equipment, in accordance with Jamba Juice and Fresh Dining Concepts, LLC. Job Duties and Responsibilities: Include but are not limited to: Deliver the ultimate customer service experience and impressions of the Jamba brand. Responsible for customer product and service standards. Follow all company operations policies and procedures. Responsible for delivering an exceptional customer in store experience by embodying the brand core values (F.I.B.E.R. and B.O.O.S.T.) at all times. Execute quality store operations Clean blenders, small wares, merchandise and store facilities as necessary Must be able to operate food preparation machinery (per age requirements) Stocking of all supplies Respond to directions in an accurate and timely manner. Adhere to all Jamba food, safety and security guidelines while respecting Jamba property. Master station operations of the store. Successfully complete the Jamba store and company policy trainings. Provide a healthy consistent product Consistently make and serve all Jamba products to specifications Follows health, safety and sanitation guidelines for all products Executes proper portion control with all ingredients Assertively and professionally suggest and upsell to increase the company's profitability and check average. Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies. Operate the point-of-sale system efficiently with minimum voids and accurately make change. Serve and provide samples to potential guests. Set up equipment, utensils, and supplies for opening. Break down, clean, and put away equipment, utensils, and supplies at closing. Perform cleaning and maintenance procedures as directed by the team member in charge of the shift. Always comply with uniform policy and company hygiene/appearance standards. Maintains regular and consistent attendance and punctuality. Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.) Qualifications Required Qualifications: 0-1 years of experience in the food service industry or equivalent retail experience. Current food handler certification, or ability to obtain certification within the first 30 days as required by local law. Basic math and basic reading skills. Ability to understand and carry out oral and/or written instructions in English and request clarification when needed. Strong guest focus with excellent people skills; including positive can-do attitude and quick learner. Availability to work shifts. Ability to develop and maintain effective working relationships with co-workers. Compliance with all health and sanitation laws and regulations. Preferred Qualifications High School diploma, attending school or commensurable experience. Experience in computer, smart phones, iPads, retail handhelds, and POS systems. General knowledge and understanding of the food industry or retail operations preferred, but not required. Background in nutrition is highly desirable. Job Requirements/Physical Demands: The ability to lift 50+ pounds. Ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff. Work with agility. Occasional long hours within the state and federal applicable laws. Ability to write simple correspondence [In English]. Ability to effectively share information in a one-on one and/or small group setting to guests, and other employees of the organization who only speak English for safety and communication purposes. Ability to move freely throughout the store, including in walk-in refrigerator & freezers with temperatures ranging from 40°F - 10°F. Ability to test products by taste, color, and smell. Age Requirements Minimum of 16 years old. Reasonable Accommodation: Jamba Juice will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to achieving business KPIs, upholding store standards, and assisting with various operational tasks, including cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing. Additionally, the Shift Leader will actively promote the store's membership program to foster customer loyalty. By fostering a positive and energetic environment, the Shift Leader helps ensure that Life is for Fun for both the team and customers, creating a dynamic and enjoyable atmosphere that drives success and delivers memorable experiences. Essential Job Functions Lead by example to drive sales, meet store KPI goals, and exceed customer expectations. Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register. Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising. Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates. Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures. Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary. Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss. Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA's customer commitment. Process sales transactions accurately and efficiently using point-of-sale systems. Participate in store promotions and sales events to support overall business objectives. Additional Qualifications Strong leadership, interpersonal, and conflict-resolution skills. Ability to multitask and maintain composure in a fast-paced environment. Basic knowledge of retail operations and POS systems. Ability to travel between store locations as needed. Education & Experience High school diploma or equivalent; associate degree preferred. 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry. Pay Range USD $16.90 - USD $22.00 /Hr.

$22.00 - $23.00 HR. Rate Shift Leaders are responsible and accountable for all restaurant activities while on duty. Shift Leaders work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. Shift Leaders ensure all Team Members are performing their job responsibilities and meeting expectations. GUEST SATISFACTION: Effectively and consistently does required Ops Walks and Line Checks to correct areas of opportunity Takes necessary actions to ensure all guests consistently receive Fast, Fun, & Friendly B.L.A.Z.E service, which consists of BIG FRIENDLY SMILES - being super friendly, LIVELY FUN INTERACTIONS - having fun and showing your personality, ALWAYS SAYING “YES!” - always doing your best to accommodate guest requests, going really fast - ZOOM!, and EXCEEDING EXPECTATIONS by impressing guests Consistently enforces and maintains Blaze Pizza standards Suggests to restaurant management ways to improve areas of opportunity TRAINING & DEVELOPMENT: Follows the steps outlined in the Blaze Training Method to train new skills, duties, and responsibilities Communicates to immediate supervisor when additional training guidance and practice is needed Understands how each job responsibility impacts guests, employees, and overall restaurant operations Provides direction, supervision, and feedback for Team Members to maintain high levels of productivity, team morale, and motivation Communicates Team Member work performance to the General Manager and appropriately addresses performance issues JOB EXPECTATIONS: Effectively plans, organizes, and implements all daily operational routines and activities Completes all required administrative duties and daily paperwork including required checklists Supports the goals, decisions, and directives of restaurant management and is not insubordinate Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Able to supervise and perform closing and/or opening activities as directed by restaurant management Able to establish an environment of trust to ensure honest, open, and direct communication Role models and sets a positive example for the entire team in all aspects of business and personnel practices Requirements REQUIREMENTS: Education: Good verbal and written communication skills; is capable of communicating effectively with restaurant management, guests and co-workers; bi-lingual skills are a plus Experience: Must be completely certified in all stations using the Blaze Training Program. Must be a minimum of 18 years of age Transportation & Insurance: Must have reliable personal transportation to work, a valid driver's license, and proof of insurance. Accessibility: Must have telephone or other reliable method of communicating with the restaurant; Maintains an open door policy Hours: Must be able and willing to work flexible hours, including opening and closing shifts SKILLS & ABILITIES: Ability to get results through others; takes initiative Organizational, planning and time management skills Ability to comfortably interact with all guests & co-workers Ability to look at the restaurant operations from a guests point of view Ability to meet performance standards for assigned tasks and duties PHYSICAL ABILITIES: Able to stand for long periods of time. Able to bend and stoop Able to work around heat Able to work around others in close quarters. Able to lift 50-75 lbs. comfortably. Salary Description $22.00 - $23.00

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: · Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. · Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. · Responsible for cash register setup and smooth shift transitions during shift changes. · Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. · When requested, train new and existing team members in various job stations and operational procedures · Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. · Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. · Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers · Training, coaching and development of Team Members Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) · A high school diploma or GED · Strong customer service skills · Strong communication skills · Basic computer and math skills · Must be at least 18 years of age · Must be Serv Safe certified Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: · Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). · Responsibilities: o Runs a minimum of 1 shift on their own per week. · Expected Knowledge: o Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: · Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. · Responsibilities: o Runs shift independently with minimal supervision. o Completes Inventory Processes and Food Orders. o Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. o Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. · Expected Knowledge: o Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. o Strong inventory management skills. o Ability to adjust staffing and inventory based on business needs. Shift Level 4: · Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. · Responsibilities: o Runs shift independently and take on additional leadership and operational responsibilities. o Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. o Supports team development and provides mentorship to junior Shift Managers. o Oversee full shift operations and contribute to achieving restaurant performance goals. · Expected Knowledge: o Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. o Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, Thermalizer, flat top grills, split lid grills, walk in freezer, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain hook up station, microwave, cooking utensils, drive thru communication systems, coolers, freezers, and hot holding line Environmental Conditions: · The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. · The employee is subject to both environmental conditions; work activities both inside and outside. · The employee is subject to extreme cold temperatures below 32 degrees for periods of time. · The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. · The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description Like being the boss? Well now's your chance - Domino's Pizza is hiring for management positions - more specifically shift runners and assistant managers. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. As a member of our management team, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control, and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. Advancement: Once you enter into management you are quickly on your way to learning the skills necessary to be General Manager of a store. Lead Assistant Managers are eligible for performance based bonuses! Our company prides itself on promoting from within! What does that mean? You can quickly move up through the ranks and earn more money. Who knows, maybe you are the next Domino's franchisee! Qualifications Prior leadership experience preferred Hunger to learn and follow proven systems Ability to demonstrate team member and food safety protocols Excellent customer service skills Must be 18 years or older Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate plus $1.00 to $5.00 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.