Shift manager jobs in Massachusetts - 3,402 jobs

Global Partner's is looking for a Food Service Supervisor/ Deli Lead. Our Fresh Food's Supervisor is responsible directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Direct department personnel, meeting department's goals and objectives, communicating directly with the store management and department supervisors. Selecting, on-boarding and coaching all new team members. Scheduling all team members. Offer product information, provide selling suggestions and active sampling and always giving a genuine thank you. Take guest orders, ensure orders are completed on time and to the guest's satisfaction. Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies. Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards. Oversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. Display deli and food service items following deli and food service department and/or company merchandising guidelines. Follow product recipes without deviation. Attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control. Receive merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers. Periodically counting product for inventory purposes. Complete all paperwork in a timely and accurate manner. Process cash register transactions, giving back change, and refunds. Use scale printer machine, ensuring weights and pricing are correct. Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage. Keep clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers. Ensuring all department personnel use proper safety equipment and procedures. Performs other duties as needed or assigned by management. Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils. Additional Job Description: High School Diploma or Equivalent. Applicants must be at least 18 years old. Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed. 2 years prior experience in a fresh food's environment preferably in managerial role. Must have reliable transportation and an active driver's license. Serv-safe certification preferred. Must have the ability to lift up to 25 pounds occasionally. Work in walk-in coolers and freezers. Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height. Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries. Vocational or Technical Education High School Diploma or Equivalent. Pay Range: $17.66 - $20.87 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You * Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. * Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. * The Road Ahead - We offer 401k and a match component! * Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process (old GPS of the Interview Process) We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. * Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Wolfoods operates summer camp kitchens across the country between May - September. We are looking for an experienced, motivated, and capable FOOD SERVICE OPERATIONS DIRECTOR. IS NOT LOCAL. You will be living abroad on‑site for the term of the contract. This is a HANDS-ON & demanding position!! All lead staff will live on site at the job location - Room, Board, & Travel Expense Assistance are provided. The position requires the ability to flawlessly execute the Wolfoods Camp Food Service Program. You must possess knowledge of food allergens and the ability to create dishes for people with a multitude of dietary restrictions and combinations of restrictions. It will require planning, recipe execution, and strict sanitation practices to avoid cross contamination and cross‑contact. You must be able to facilitate the duties and responsibilities of creating, implementing, and maintaining the Service & Culinary needs of the assigned camp. You must be able to maintain clean and comfortable surroundings, in a fast‑paced environment, while ensuring correct service timing, food quantity, and food quality are accurately provided for all meal periods and special requests. This position requires the ability to communicate with children, exchange students, front and back of house staff, directors, managers, counselors, leaders, specialists, and diners professionally and effectively. A keen sense of urgency is a must for this position, and you must be able to answer all Service & Culinary related questions, in accordance with Wolfoods Standards of Service Guidelines. The lead staff will manage all aspects of the food service operation to deliver high levels of camp diner satisfaction, compliance with camp standards, controlling the budget, and training staff on service standards. The position will be the primary contact liaison between the camp and the kitchen and will therefore attend all relevant meetings and events, manage payroll, control the flow of special requests, and avail themselves to any concern as expressed by camp leadership. This job requires initiative, leadership, hands‑on self‑reliance, and judgment. Duties & Responsibilities: Perform all duties toward the goal of providing excellent guest service in an efficient manner Develop effective schedules for the staff based on levels of business and budgetary guidelines Schedule and coordinate all side work for personnel Maintain cleanliness and organization in the Dining Hall according to established standards of sanitation Maintain appearance and uniform standards Has a presence on the floor during meal periods to observe, monitor, and follow up on all areas of the dining hall operation Work with the chef on duty in maintaining high standards of food presentation and sanitation Train and develop all FOH dining personnel Provide ongoing feedback to all service personnel concerning standards and performance Communicate with the Head Chef and Camp Directors daily concerning all aspects of the dining hall operation Frequently interact with diners for general feedback Ensures the dining hall is open and prepared 15 minutes prior to service Implements a checklist system to facilitate the dining hall throughout the day. Follows Wolfoods initiatives for environmental practices to minimize wasted energy and resources Is knowledgeable of all menus and specifications Maintain constant follow up with dining hall standards Follows company standards for safety practices to minimize risk to self and others Responsible for daily reporting Effectively communicates with subordinates, co‑workers, and supervisors Able to motivate and foster a positive work environment Attend related in‑service training and staff meetings Understand Food Safety as it pertains to special diet food preparations and cooking for individuals with allergies Professionally Interact with Campers, Staff, & Parents Control Inventory Place Orders Project Management Communication Uphold Wolfoods Standards of Service, & Quality Maintain Health Department Sanitation Standards Manage Staff Client Relations Follow the comprehensive Wolfoods Camp Food Training Program Use weights and measures to properly execute recipes Prepare all menu items and special request events Follow standardized recipes Ensure that production is accurate in timing, quantity, quality, and plating Actively lead in planning, scheduling, directing, and training Understand the importance in cross utilization Understand the importance of utilizing excess production Estimate production needs, establishes par levels, orders adequate supplies, and maintains inventory Places accurate food orders ahead of time Ensure kitchen and equipment are maintained to health standards Teach and enforce safety regulations Specialized Food Preparation for events Assist in developing and tasting recipes Assist in planning menu Recommends equipment purchases May act as a Front of House supervisor when necessary Qualifications & Experience: 4+ years Commercial Kitchen Experience in a Lead Role Minimum three professional references required with application submission Proficient in relevant skills relating to specific role Quality Driven Ability to Self‑Motivate High Level Computer Literacy Recognize and Uphold Health Department Standards Able to both lead a team & take direction Minimum 6‑day work 70‑hour week Must live on‑site in a rural setting with the possibility of shared living spaces Must be able to stand for long periods of time Must be able to lift and carry 50 pounds Must be able to bend, stretch, and reach for extended period of time Must be ServSafe Manager Certified Must possess a ServSafe Allergens Certification before the start of camp (Company Sponsored) Ability to work under pressure in environments that are above/below average temperatures Must be able to cook from scratch Institutional and batch cooking experience - Highly Desired Ideal candidates are: Looking for seasonal, summer opportunities Enjoy the challenge of a high‑volume production kitchen and dining facility Embrace a teaching and learning culture Get excited about being a part of a team and community Are available to relocate for the summer season in a rustic living environment Employment Package Includes: Competitive Pay Bonus System Room Board Transportation Expense Assistance Seasonal Summer Contracts About Wolfoods, Inc. WOLfoods breaks away from the standard approach towards "camp food" by eliminating the standard Freezer to Table fare and improving it with Home Style Scratch Cooking. Partnering with Camps committed to offering campers healthy, fresh, and delicious foods, WOLfoods is changing the perception of camp food into something more suitably called Camp Cuisine. Summer Camp Kitchens and Dining Halls are a great opportunity to educate campers on the importance of Balanced Diets and Green Initiatives. A diverse menu offering allows campers to not only enjoy their favorites, but to experience culture through exploring cuisine. Each meal offers something freshly baked on site by one of our professional bakers in the camp Bakery. Campers can enjoy perfectly executed entrees or they may enjoy an offering from the Morning Fruit and Yogurt Bar at breakfast and during lunch and dinner, the Salad Bars. No camper is left without personalized care. Any camper requiring Special Diets is attended to with the importance by one of our trained chefs. WOLfoods is practiced and prepared to cook for an array of diets ranging from Kosher to Nut Free, or Gluten Free to Vegan. The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role. WOLfoods Food Services is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job‑related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law. #J-18808-Ljbffr

A leading food service management company is looking for a Food Service Director in Boston. The role involves overseeing food service operations in a correctional facility, managing a team, ensuring compliance with food safety regulations, and maintaining high service standards. Candidates should have management experience in food service environments, knowledge of kitchen sanitation, and a ServSafe certification. This role offers the opportunity for growth and comprehensive benefits, including medical and retirement savings plans. #J-18808-Ljbffr

NewBury Rooftop LLC 15 Arlington St Boston, MA 02116, USA Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Hong Kong and Miami. You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand! The restaurant general manager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L. Responsibilities Constant Improvement of FOH operations Store-level recruitment Manage Inventory Manage Employee Schedules Enforcing all standards of service Qualifications 5+ years of progressive hospitality experience required Strong food and beverage knowledge Outstanding Service Skills Know how to be serious and passionate about your work while having fun. Incredible Work Ethic Self Motivated Experience managing large scale restaurants a plus Knowledge of the Boston restaurant industry a plus Benefits We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Referral Rewards program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer. Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A dynamic restaurant group in Boston is seeking a Restaurant General Manager to oversee operations and ensure outstanding service. You will lead the team, manage staffing levels, and maintain high standards in a fast-paced environment. The ideal candidate will have 3-5 years of experience, strong leadership skills, and a passion for guest satisfaction. This position requires working varied shifts and the ability to effectively communicate with team members and guests. #J-18808-Ljbffr

Job Details Salary: $75,000-$85,000 base salary + quarterly performance bonuses (total annual potential: $95,000-$130,000+) Employment Type: Full-Time About Extended Salon: Extended Salon is a brand-new, premier salon opening in late spring 2025 in Newton, MA. Designed to provide a spa‑like, serene atmosphere, our 6,100‑square‑foot facility includes 47 spacious styling stations, a private consultation room, and thoughtfully curated amenities. Every detail has been crafted to create a calming environment where clients feel pampered, and professionals feel empowered to excel in delivering exceptional blowouts and hair extensions. As the General Manager of Extended Salon, you will play a pivotal role in shaping our vision of creating a cutting‑edge salon experience. Our goal is to redefine salon culture with a commitment to excellence, innovation, and exceptional service. Join us as we build a modern salon experience and create opportunities for professional growth in a supportive team culture. What We Offer Competitive Compensation: Base salary with significant performance‑driven bonuses. Health & Wellness Benefits: Comprehensive health insurance and a paid mental health day annually in addition to PTO. Retirement Savings: 401(k) with 3.5% employer match. Time Off: 40 hours of PTO, paid mental health day, and maternity leave. Employee Perks: Private employee breakroom, employee only bathrooms, and designated staff lockers. Complimentary daily beverage service to keep you refreshed and energized. Professional uniforms provided (stylish jogger‑inspired scrubs). Employee discounts on salon services and retail products. Career Growth: At Extended Salon, we offer a career path to support your professional development. Whether you're just starting out or looking to advance, we provide in‑house certification training to guide stylists from fresh out of cosmetology school to owning and operating their own salon. We want you to succeed, not remain at your current level-work with a company that supports your growth while you succeed in your role as General Manager. Role Overview The General Manager will lead all salon operations, ensuring the business achieves its goals while delivering exceptional client and employee experiences. This is a key salon leadership role responsible for creating a team‑focused environment redefining salon leadership and client satisfaction that aligns with Extended Salon's vision of excellence in blowouts and hair extensions. Key Responsibilities Leadership: As the General Manager, recruit, coach, and inspire a team of stylists, front desk staff, and support roles to achieve salon objectives and exceed client expectations. Operational Excellence: Ensure operational efficiency and maintain a reputation as a trusted salon operations expert through scheduling, payroll, inventory, and compliance oversight. Performance Tracking: Monitor and exceed KPIs, including retail sales, rebooking rates, client retention, and membership growth. Client Relations: Maintain a calm, professional environment, ensuring every client experience is seamless and memorable. Hiring and Training: Lead the recruitment and onboarding of staff, providing ongoing training and development opportunities to foster growth within the team. Strategic Collaboration: Partner with salon ownership to implement strategies and campaigns that drive business growth and maintain Extended Salon's reputation for excellence. Qualifications Valid cosmetology license. Proven experience in salon management or a comparable leadership role in the beauty industry. Strong organizational, financial, and leadership skills to excel in the General Manager role. Technologically Proficient: Comfortable using salon management software, CRM systems, and accounting and payroll platforms to manage business operations efficiently. HR Expertise: Demonstrated experience in managing employees, including recruiting, onboarding, performance management, and handling sensitive matters such as hiring and terminations with professionalism. Operational Oversight: Ability to ensure cleanliness and maintenance of all salon spaces, including styling stations, employee breakroom, and client bathrooms, to uphold salon standards and create a welcoming environment. Passion for delivering excellence in both client service and team development as a salon leadership professional. Legal and HR Disclaimer Extended Salon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment decisions at Extended Salon are based on business needs, job requirements, and individual qualifications. We encourage individuals from all backgrounds to apply and will provide reasonable accommodations for applicants with disabilities during the hiring process. This job description is intended to provide a general overview of the General Manager and is not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time with or without notice based on business needs. #J-18808-Ljbffr

A privately owned, full-service athletic club in the New England region is seeking a highly experienced and emotionally intelligent General Manager to lead a full repositioning of the operation. The club features aquatics, strength and cardio equipment, group exercise, junior programming, and social spaces. The GM will partner closely with ownership to build a high-performance culture, develop strong department heads, and ensure all programs, operations, and service standards align with long-term strategic goals. PRIMARY PERFORMANCE OBJECTIVES 1. Membership Growth Achieve 10-15% net membership growth within six months with retention consistently above 75%. Implement targeted campaigns across key departments; strengthen onboarding; develop local school, company, and community partnerships. Track KPIs weekly: active memberships, retention, referral volume, campaign performance. 2. Staff Infrastructure - Operational Development Complete a full staffing assessment and fill all critical roles within 120 days. Develop job descriptions, reporting lines, onboarding protocols, and a performance‑review system. Establish a weekly leadership cadence and drive a culture where staff satisfaction reaches 90% by month six. Reduce scheduling conflicts, operational gaps, and customer service issues through clearly defined expectations. 3. Fitness Program Revenue - Group Exercise Expansion Deliver 20% growth in fitness program revenue (PT, group ex, specialty programs) within six months while staying within budget. Introduce 6-10 new weekly classes based on member demand; optimize pricing; launch PT conversion pathways and monthly promotions. Monitor revenue, session volume, class attendance, and budget‑to‑actual variance. 4. Squash Program Development (Four Courts) Design and launch a full squash program within 90 days, reaching 50+ weekly recurring participants by month six. Develop adult/junior pathways, clinics, leagues, and tournaments. Recruit qualified squash professionals and establish consistent programming blocks. Track participation, court utilization, and revenue. 5. Childcare Feasibility + Summer Camps Readiness Complete a 90‑day childcare feasibility and financial analysis with clear recommendations to ownership. Build out 2026 multi‑sport summer camp programming and staffing; ensure registration is fully ready by April. Deliver pricing, marketing materials, compliance requirements, schedules, and pre‑registration campaigns. CORE RESPONSIBILITIES Leadership - Culture Build, mentor, and hold accountable a high‑performing team across aquatics, fitness, group exercise, racquet sports, front desk, housekeeping, and maintenance. Model emotional intelligence, stability under pressure, and a solutions‑oriented leadership style. Foster a warm, member‑centric environment aligned with the club's community‑driven culture. Operations & Member Experience Ensure all programming, facilities, service standards, and safety/compliance protocols operate at a high level daily. Strengthen communication between departments and eliminate operational silos. Implement consistent onboarding and service pathways for members and guests. Financial Performance Directly manage revenue, expenses, payroll, forecasting, pricing, and margin improvement strategies. Present weekly operational dashboards and monthly financial updates to ownership. Programming & Community Engagement Expand fitness, squash, aquatics, racquet sports, and junior programming based on member insights and local market demand. Build community partnerships, events, and social activities that drive retention and revenue. Ownership Partnership Work closely with the owners to set priorities, align on strategy, and provide transparent updates. Operate with high discretion-this is a confidential search requiring professionalism and judgment. IDEAL CANDIDATE PROFILE Proven success as a GM or senior operator in a high‑end, multi‑sport or multi‑purpose club. Demonstrated ability to stabilize and grow revenue, build strong teams, and elevate member experience. Strong financial acumen with experience managing full P&Ls. High emotional intelligence; calm, trustworthy, member‑focused leadership presence. Experience improving underperforming operations; confident working with ownership unfamiliar with the industry. Strong communication and change‑management skills. #J-18808-Ljbffr

Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations. What You'll Bring to the Table Develop yourself and others - focus on self-improvement while supporting the success of others. Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability. Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action. Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same. Achieve results - take ownership of every shift and take pride in your job. Foster collaboration - work with others to find success as a group. Adapt to change - solve problems through an open-minded and all-inclusive approach. Assist with any additional duties assigned. What We Bring to the Table (Benefits) Competitive pay$ Early Wage Access* Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!) The opportunity to be on the ground floor of a rapidly growing brand * indicates eligible qualifying positions. Physical Requirements Must be able to bend and reach overhead often. Must possess dexterity to handle tongs, pots, pans, and other equipment. Must be comfortable working in temperatures ranging from hot to cold. Must be comfortable working near open flames. May be required to work in tight spaces. Must maintain near constant communication with multiple people. Close vision, distance vision, and peripheral vision are required. Must be able to sit, squat and kneel occasionally. Must be able to work in a constant state of alertness and safe manner. May be required to occasionally work in outdoor weather conditions. May stand for long periods of time and lift up to 50 pounds. As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. CAVA - joining “A culture, not a concept”. #J-18808-Ljbffr

Benefits 401(k) Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance Wellness resources Benefits/Perks A competitive salary plus bonuses Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you. As a General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. You'll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love. Responsibilities People Management Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews. Assist in selecting and developing high-performance employees for additional responsibilities and internal profitability. Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process. Oversee onsite onboarding and the training of new employees, including but not limited to the verification of I-9s, completion of new hire checklists and paperwork, and all mandatory compliance and specialized Restore training. Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards. Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity, and aligning the team on goals and expectations. Enforce store policies, procedures, and productivity standards. Monitor and formally document staff performance/behavior with the support of the HR Department. Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events. Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for. Conduct regular staff meetings to communicate promotions, goals, trends, and other relevant information. Operations Management Maintain a safe, clean and secure environment for all guests and staff. Continuously improve operational execution through attention to detail and adherence to operating and safety standards. Communicate any equipment maintenance or construction needs to lead and help oversee repairs. Accept guidance and collaborate with your supervisor to ensure optimal store performance and staff development. Ensure an exceptional store experience that engages and retains customers. Be flexible with your schedule - you'll work hours based on business needs and store operating hours. This will include some weekends and holidays. Make timely and effective decisions regarding customer service issues. Daily reporting of appointments, revenue, and inbound/outbound calls. Report all safety and medical incidents through formal in-store communication and to the corporate team. Sales & Marketing Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics. Maintain a strong local presence through partnerships with community and business organizations. Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore's services. Lead store team in service and product knowledge and motivate them to meet and exceed sales goals. Manage the proven sales process and work to exceed all sales while maintaining budgetary targets. Manage local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events. Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance. Maintain and track active marketing efforts through events, B2B, word-of-mouth, and social media platforms. Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads. Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed. Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand. Company Culture Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle. Lead and organize staff outings, professional development, and member workshops that build on and enhance Restore's mission, vision, and values. Qualifications You've obtained an undergraduate degree or higher. You love the sales process and have a proven track record of B2B sales. You have at least three to five years of management experience. You're passionate about fitness, athletic achievement, and general health and wellness. Your verbal and written communication skills are on point. You're a numbers person and can deliver action plans based on key metrics. You're tech-savvy and have experience processing payroll and creating employee schedules. You embrace a leadership role and are also a strong team player. You're driven to meet monthly, quarterly, and annual financial goals for yourself and your team. You get joy and fulfillment from helping people feel better and live healthier lifestyles. You place importance on ethics and integrity and exhibit this every day. #J-18808-Ljbffr

We are a group of passionate creative professionals who design, produce, and operate engaging exhibitions and attractions around the world. Our mission is to entertain, educate, and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands‑on interactivity, and experiential design to create transformative journeys. General Manager: Exhibit and Retail Operations Position Scope The General Manager is responsible for overseeing the daily operations of the exhibit, retail, and photo departments within the venue, ensuring a seamless and high‑quality guest experience. This role includes supervising cast members, maintaining operational standards, enforcing safety protocols, and driving both revenue and operational efficiency. The General Manager collaborates closely with senior leadership to implement company initiatives and support long‑term business success, while maintaining a strong focus on day‑to‑day operational excellence. Oversee daily exhibit and retail operations to ensure efficiency, safety, and a high‑quality guest experience. Supervise, coach, and support staff while fostering accountability and teamwork. Manage scheduling, staffing levels, and labor allocation to match operational needs. Drive revenue growth through sales initiatives, suggestive selling, and guest service excellence. Monitor and control operational expenses while implementing cost containment practices. Ensure the exhibit and retail spaces are clean, safe, and aligned with company standards. Conduct regular walkthroughs to ensure facility upkeep, maintenance, and compliance. Ensure safety compliance and checks throughout the duration of the attraction's operation. Collaborate with onsite technical teams to address interactive or scenic needs. Support onboarding and training efforts to build team knowledge and engagement. Communicate effectively with senior leadership, providing updates on key operational metrics. Assist in planning and coordinating operational traffic flows to improve the guest journey. Act as a point of contact for guest concerns and professionally resolve issues. Maintain positive working relationships with vendors, partners, and venue staff. Daily and Monthly Responsibilities Oversee opening, daily operations, and closing procedures for exhibit and retail areas. Partner with local service providers for cleaning, utilities, trash removal, and other operational needs. Monitor sales, guest satisfaction, and operational KPIs; recommend improvements as needed. Provide leadership and direction to the onsite team from pre‑opening through load‑out. Ensure compliance with safety procedures and all applicable company policies, federal, state, and local laws and regulations. Participate in regular operational meetings to share updates, best practices, and team performance. Prerequisite Knowledge, Skills, and Abilities 5 years of leadership or management experience in operations, retail, attractions, or hospitality. Strong knowledge of customer service, staffing, and employee management practices. Ability to plan, organize, and manage daily operations for efficiency and productivity. Experience with budgeting, cost control, and revenue management. Strong problem‑solving skills and ability to adapt to changing operational needs. Excellent communication, leadership, and interpersonal skills. Ability to balance multiple priorities in a fast‑paced environment. Proficiency in Microsoft Office and POS systems. Physical and Mental Requirements Comfortable working in high‑pressure or fast‑paced environments. Ability to stand and walk for prolonged periods. Ability to sit for long periods. Ability to lift up to 25 lbs. occasionally. Correctable vision and hearing. Skilled in the use of computer and office equipment. Manual dexterity to operate a computer and other office equipment. Clear verbal communication skills and ability to interact with guests and staff effectively. Capability to read, write, and communicate effectively in English as required for job duties and safety requirements. Must be able to work flexible schedules, including evenings, weekends, and holidays. This is not intended to be all‑inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. The Company reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment. The pay range for this role is: 70,000 - 70,000 USD per year (TUT Boston) #J-18808-Ljbffr

A leading pub company in Haverhill is looking for a General Manager to lead a premium pub, the Flying Shuttle. The role requires strong leadership and marketing skills to increase sales in a pub focusing on food and drink. The position offers a salary of up to £42,000 plus bonuses, on-site accommodation, and a generous benefits package in a welcoming environment. Join a focused team where you can grow and thrive in your career while engaging with customers and staff. #J-18808-Ljbffr

Posted Tuesday, January 13, 2026 at 7:00 AM Kampgrounds of America, Inc. दर (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company‑owned parks chartered as OAK. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family‑oriented, passionate, entrepreneurial, customer‑focused, and innovative. At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes diversity of thought and experiences ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all drive change in our company and industry through action and implementation Summary: The General Manager provides leadership for setting and reinforcing high standards of a KOA owned and operated (OAK) campground property. The Winthrop KOA General Manager is responsible for allocating budget resources, coordinating business operations, hiring, and developing team members, managing operational costs, ensuring great customer service, improving administration processes, engaging with vendors, identifying business opportunities, and monitoring financial activities. Their entrepreneurial spirit and vision in directing business functions will assist KOA in maintaining relationships with guests, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. The GM provides leadership, operational management and people/team development aligned with KOA's Culture, Mission, Vision & Values. This position is a Temporary, full time, exempt position for the 2026 camping season. The exempt, weekly pay rate will be: $1,541.70, paid bi-weekly in accordance with payroll policies. فيلم> This position is not benefit eligible. Housing is included. Essential Duties and Responsibilities: Oversee daily business operations. Manage operating budgets, allocate resources, limit expenses, and ensure strict control of cash. Hire, monitor, and develop a strong, diverse, and efficient team. Provide great customer service while improving guest satisfaction and raising the net promoter score. Cross‑functional collaboration with Human Resources, Marketing, Revenue, Real Estate Development, Accounting, and other departments to develop and implement vision and to research and identify growth opportunities. Maintain the cleanliness and maintenance of the property through inspections, preventive maintenance programs, and the Quality Assurance Manual. Prepare necessary reports and give presentations articulating property key performance indicators. Develop effective conflict resolution and critical thinking skills. Prioritize tasks based upon importance and urgency with conscious planning and thoughtful decision making. Partner with real estate development to recommend, plan, and oversee capital projects. Be the local face of KOA and build high‑performance teams dedicated to delivering KOAs Culture, Mission, Values, and Goals. Monitor and implement the department safety program, which ensures that all OAK employees work in a safe and hazard‑free environment that complies with various local, state, and federal safety requirements. This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Expected Results: Meet annual profit plan. Meet property's target for guest satisfaction through Guest Satisfaction Surveys and Net Promoter Scores. Meet property's target for employee engagement & experience metrics through organizational Employee Experience & Engagement Survey scores and employee feedback. Capital projects are completed on time and within budget. difusión p>Contributes to organization success by building competent teams with a focus on developing future supervisors and managers. Meet Quality Assurance standards. Required Education and Experience: High School Diploma or equivalent Minimum two years experience in a managerial role in a hospitality or related field Hear and speak the English fluently Excellent communication, collaboration, and delegation skills with the ability to manage confrontations Ability to work in a fast‑paced and high‑pressure environment Proven ability to develop and achieve financial plans Ability to motivate, lead and develop a diverse team Strong working knowledge of operational procedures Motivated, goal oriented and results driven Good organization and time management skills Ability to maintain confidentiality Able to work nights, weekends, and holidays Valid Driver's license Physical demands and working conditions: Ability to stand for long periods of time. Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Able to work inside and outdoors and in various climates. Able to travel by airplane and automobile. Prolonged exposure to computer screens and artificial lighting. Use of repetitive motion, standing, bending, sitting, lifting, and walking short distances. May be expected to drive a vehicle to KOA locations, other locations as directed, and conferences which requires close and distance vision, sitting, seeing and reading signs, traffic signals, other vehicles, etc. Travel occurs in all weather conditions, including extreme heat and cold. Frequent in‑person сведения with KOA employees in various settings, where noise level is typically low to moderate, including office spaces. Will experience occasional interruptions and shifting priorities. Occasionally lifting and/or moving heavier items with assistance or equipment; dexterity of hands and fingers. Potential exposure to dust, pollen, grasses, landscaping, and pool chemicals. Maintaining balance while on ladders, working in and around water, on wet surfaces, or on elevated platforms. KOناکوس do not sponsor Visas job are different states: Alabama Idaho Mississippi Romans Pennsylvania Missouri Rhode Island Arkansas South Carolina Delaware Kansas New Hampshire South Dakota North Dakota Vermont Hawaii Maryland Wisconsin Company statement about equal opportunity orientation and the EEO declaration is retained without alteration. 1114 State Rte 20, Winthrop, WA 98862, USA #J-18808-Ljbffr

As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives. We have a fresh brew of benefits perfect for you. Flexible Schedule Best in Class Training & Continuous Learning Advancement Opportunities Tuition Benefits Medical Community & Charitable Involvement In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Our Story We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. We aim to cultivate high-quality employees so together, as a team, we can mirror our brand values: creativity, inclusion and collaboration. If this sounds like you, we want to talk. At J.Crew Factory, there are no strangers, only friends you haven't met yet. Job Summary As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. Job Responsibilities Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to make their goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. (About you) You'll be great in the role if you ... Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by: actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including: nights, weekends and holidays. Are adept with technology and apps and familiar with industry-related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks... Competitive base pay and bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* *Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $19.50 - $24.35 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Here at New City Microcreamery, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City and we're looking for an aspiring leader to join our team full-time year-round as a Shift Lead. As we grow and expand into new locations, this could be where your growth story begins! What Youll Be Doing... As a Shift Lead, youll play a key role in daily operations and guest experience by: Leading Front of House operations and setting the tone on shift Opening and closing the shop Handling transactions, cash, and deposits Training, mentoring, and supporting scoopers Making waffle cones and keeping the shop looking its best Creating welcoming, memorable experiences for every guest Upholding company standards, protecting assets, and supporting profitability Confidently upselling and adding value to the guest experience What Were Looking For... Experience in a fast-paced, high-volume environment Strong leadership, training, and communication skills The ability to stay organized and detail-oriented Comfort using systems like Restaurant365, Toast, and Slack(training will be provided) Schedule:25-30 hours/week (3-4 shifts, weekends availability required) Pay:$16 per hour + tips (typically an additional $6$10 per hour) Love people, leadership, and great ice cream? Apply today and grow with New City Microcreamery! REQUIREMENTS Must have reliable transportation Ability to work a flexible schedule, including nights & weekends Why us? Our ice cream is legendary, our vibe is family-friendly yet oh-so-trendy, and our atmosphere? Unbeatable. We're not just an Elite Restaurant Group; we're creators of exceptional experiences. Our mission? Crafting an environment where guests feel at home and team members flourish.

Parm Fund MA, 75 Middlesex Turnpike, Space 1540, Burlington, MA 01803, USA MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality. We are hiring a General Manager to join our team at Parm. Responsibilities Schedule and appoint tasks and responsibilities to staff as directed by leadership team Ensure policies are upheld Offer and inspire exemplary guest service Other responsibilities to ensure ease of operations Requirements Bachelor's degree in Hospitality Management, Business, or related field preferred Culinary certificate or comparable experience working in culinary roles preferred Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team Must exemplify the highest standards in honesty, integrity, humility and leadership Benefits We offer competitive salary, medical/dental/vision insurance, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG. Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Wage Rate $70,000/yr Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path. We are proud to be a military and veteran friendly employer. About This Position The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand‑alone food service operation in a facility with only one kitchen and less than 1,000 inmates/beds. This position oversees the operational and financial responsibilities for the kitchen and supervises an Assistant Food Service Director and/or a team of Food Service workers and/or cooks who are involved with the preparation, serving and clean‑up of food in a secure correctional facility. Our ideal Food Service Director excels at the following: Passionate about food and service Has a solid understanding of food handling regulations Desire to always learn more Ability to work as a team member, as well as independently Ability to multi‑task and adapt to changes quickly Dependable and flexible A strong leader and coach Essential Functions/Core Responsibilities Supervise, train, and instruct team members and/or inmates in general food service practices, including the preparation, cooking, and serving of food Oversee the appropriate quantities of food are prepared and served according to facility or site plan Hires, orients, trains and issues corrective action (when applicable) to team members Review and approve payroll on a bi‑weekly basis Building and maintaining positive connections with clients by regularly communicating, understanding their needs, proactively addressing concerns, providing excellent service, and working to ensure their continued satisfaction with the company's products or services, ultimately aiming to retain them as long‑term customers Coordinate the work flow and assign work to team members Ensure all team members are adequately trained and capable to perform job responsibilities safely Directs team members to ensure job‑related rules, policies, procedures, and security guidelines are enforced Responsible for maintaining accuracy of inventory in advance preparation of planned menu schedule Ensure ordering and all required reports are completed accurately and on time Knows and complies with client's contractual obligations Ensure food items are stored in a safe and hazard free manner May plan for special events and functions through participation in meetings with assigned customer facility operations staff Maintain product service quality standards Maintain a sanitary environment following food service and Health Department codes and regulations Maintain accurate on‑site reports of daily and monthly financial, production, and activity Responsible for any state or other inspection of food service operation May participate in the contract negotiation and renewal process May perform other duties as assigned What You'll Need High School Diploma or Equivalent, and you must be at least 18 years of age. Five years of management or supervisory experience in a food service environment. ServSafe Certification. Knowledge and experience managing and applying kitchen sanitation and safety standards and methods. Knowledge of basic accounting and mathematical abilities to complete necessary reports. Prior institutional food service or restaurant experience is preferred. Benefits Trinity Services Group (TSG) offers comprehensive benefits to all regular‑full time employees: Medical with prescription coverage Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year. Dental Vision Basic Life and Basic Accidental Death and Dismemberment Insurance Short Term Disability Long Term Disability Voluntary benefits that can be selected to create the right package for you Paid Time Off Company Match for the 401(k) Retirement Savings Plan We now also offer DailyPay providing you immediate access to earned wages. EEO Statement Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities. We maintain a drug‑free workplace. #J-18808-Ljbffr

A privately owned athletic club in the New England region is seeking a General Manager to oversee an extensive repositioning operation. The ideal candidate will possess proven success in multi-sport management, showcasing strong emotional intelligence and financial acumen. Key responsibilities include driving membership growth, enhancing member experience, and managing operations and finances effectively. This role emphasizes collaboration with ownership to foster a high-performance culture, ensuring all programming aligns with long-term strategic goals. #J-18808-Ljbffr

Ice Cream Shop Manager Salary: $60,000/year Full-Time Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand. Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast! Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand? Have a passion for creating vibrant, memorable guest experiences? Possess the vision and drive to build, mentor, and inspire great teams? Have excellent attention to detail and enjoy taking on challenges? Think creatively, stay curious, and push for continuous improvement? Refuse to accept mediocrity and want to grow your leadership career as we grow? If sowed love to meet you. Position Overview The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards. Reliable transportation is required, as this role travels regularly between stores. Key Responsibilities Lead & Inspire Hospitality Deliver warm, memorable guest interactions and champion best-in-class service across all locations. Motivate & Mentor Coach, teach, and develop team members to reach their fullest potential. Drive Financial Performance Support each store in building sales, managing costs, inventory counts, and maximizing profitability. Foster an Of Service Culture Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized. Uphold Genuine Excellence Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment. Requirements 35 years of experience in a hands-on, fast-paced, high-volume environment Previous management, supervisor, or team-lead experience Reliable transportation (required) Experience mentoring and training hourly team members Strong communication skills with the ability to resolve conflict and provide clear direction Ability to work a flexible schedule, including nights and weekends Restaurant experience preferred, but not required Career Advantages Opportunity to expand management experience as New City continues to grow Competitive salary with annual bonus opportunities Comprehensive benefits, including Medical Insurance options Paid time off, paid holidays, and paid training Employee meal benefits Referral program Two company-wide staff outings each year Clear path for advancement within a growing local brand Work Environment Multi-location oversight of New City Microcreamery scoop shops Family-friendly, student-friendly, community-oriented atmosphere About New City Microcreamery Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity. Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve. If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld. Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.