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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Shift manager job in Oklahoma City, OK

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $75k-97k yearly est. 5d ago
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  • Store Manager

    Staples, Inc. 4.4company rating

    Shift manager job in Yukon, OK

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT #LI-MC1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $29k-39k yearly est. Auto-Apply 2d ago
  • HVAC/R Assistant Manager Light Commercial

    Coolsys

    Shift manager job in Yukon, OK

    CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions. Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states. Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay from $50-60K Benefits: Medical, Dental, Vision and Prescription coverage. Paid vacation, holidays, and floating holiday. 401(K) with Company match. Company sponsored life insurance, as well as optional AD&D, short and long-term disability. Tuition reimbursement. Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more. Pet Insurance. Legal Plan, and ID Theft Protection. Responsibilities: As the Assistant Service Manager, you will provide administrative support to the Branch Manager. Dispatch Service Technicians Prepare proposals Update work orders Work heavily in MS Office programs Support Branch Manager on day-to-day operations. Forklift/Warehouse Experience is a plus Qualifications: Strong communicator Go-getter, self-starter Positive & team oriented Highly organized Resourceful and willing to be a collaborative team member Associate degree or equivalent experience. Customer service oriented Join Us: Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twi tter . Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, mgr, lead, supervisor, leader, assistant, regional, HVACR, supermarket, rack systems
    $50k-60k yearly 19h ago
  • Food & Beverage Director, The Springs Resort and Spa.

    Presidian

    Shift manager job in Oklahoma City, OK

    Job DescriptionDescription: Pay: $100,000 - $120,000 Salary Schedule: Weekdays + Weekends Reports to: General Manager About The Springs Resort Located in the heart of Pagosa Springs, Colorado, The Springs Resort is a renowned Wellness destination centered around The Mother Spring - the world's deepest geothermal hot spring and the source of our healing, mineral-rich waters. Ranked the #1 Hot Springs Resort in USA Today Following a transformative expansion in 2025, the resort now features: 157 thoughtfully designed guest rooms and suites, with panoramic views of the San Juan River and surrounding mountains An expanded collection of 51 naturally hot mineral soaking pools A brand-new, two-level geothermal-inspired spa, offering 12 treatment rooms, a couple's suite with private soaking pool, halotherapy sauna, movement studio, and more A wellness program including contrast bathing, Aqua Yoga, meditation, reflexology walks, and immersive experiences Elevated culinary offerings across several distinct outlets, including casual and full-service dining Set along the scenic San Juan River and nestled in the San Juan Mountains, The Springs Resort offers a one-of-a-kind wellness retreat blending relaxation, adventure, and holistic health. Certified as a Great Place to Work (May 2025-May 2026), we are committed to fostering a team culture rooted in excellence, innovation, and heartfelt hospitality. Your Mission The Food & Beverage Director provides leadership and management for the entire Food & Beverage Division by establishing quality plans that ensure long-term growth and profitability of both the division and the resort. You will cultivate a culture that inspires associates to be caring, engaged, and focused on creating memorable guest experiences. You will oversee a variety of food and beverage outlets including: The Café - a morning stop for coffee and crêpes Barefoot Grill - casual, riverside fare 1881 Poolside Provisions - light bites and drinks for soaking guests Wild Finch - full-service, wellness-driven restaurant Canteen - quick service bar inside the Original Pools Lounge, Banquets, and special event catering These outlets support guest vitality by offering health-forward, wellness-driven options alongside familiar, satisfying cuisine that appeals to a wide variety of guests. Through your leadership, the division will deliver consistent excellence across all venues, fostering a vibrant dining environment that reflects the resort's commitment to wellness, quality, and hospitality. Where You'll Make an Impact: Lead and manage all Food & Beverage operations including restaurant, room service, lounge, café, market, canteen, and banquet service. Ensure exceptional guest service and high-quality offerings across all outlets. Manage labor, overhead, and sales budgets to meet or exceed financial goals. Oversee purchasing, inventory, vendor relations, and cost control systems. Recruit, train, mentor, and retain a high-performing team focused on growth and engagement. Ensure compliance with all health, safety, and sanitation standards. Collaborate with resort leadership to execute banquets, events, and wellness programming. Provide culinary support as needed, functioning as a chef during high-volume periods. Use guest feedback and performance metrics to drive continuous improvement and innovation. Perks of Joining The Springs Resort Team: Be part of a dynamic team in a beautiful natural setting Work at one of the top-rated hot spring resorts in the world Engage in meaningful wellness-driven hospitality Enjoy access to the resort's pools and wellness amenities Comprehensive Benefits Package Eligible full-time employees receive: Health Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan with Matching Life and Disability Insurance Paid Time Off (PTO) and Sick Time Flexible Spending Account (FSA) Employee Assistance Program (EAP) Employee Discounts across resort services and amenities Requirements: Qualifications: Highschool diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred. 5-7 years of F&B management experience, with 3+ years in a senior leadership role in a resort or hotel setting. Strong leadership, communication, and team-building skills. Expertise in restaurant, banquet, and beverage service operations. Strong financial management experience, including budgeting and cost control. Culinary experience and willingness to function as a Chef when needed. Ability to work in a fast-paced, guest-focused environment. Must be willing to relocate to Pagosa Springs, CO and embrace the mountain resort lifestyle.
    $100k-120k yearly 3d ago
  • Food and Beverage Director - Colcord

    Coury Hospitality 3.5company rating

    Shift manager job in Oklahoma City, OK

    Director of Food And Beverage The Food & Beverage Manager assists the GM in promoting, managing, and coordinating the daily sets and achieves the highest standards in all areas of Food & Beverage and banquet operations including the Team Member experience, Guest experience and financial results. He/she oversees training and development of all restaurant Team Members and leads the way in providing exceptional food in a safe, clean and inviting atmosphere. SUPERVISES: Supervises all F&B Front of House Team Members and staff, all shifts. KEY RELATIONSHIPS: External: Banquet Manager, Sales account managers, vendor support staff and vendor technical support. ESSENTIAL JOB FUNCTIONS: • Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices. • Directs day to day operations for all restaurant outlet, room service, culinary stewarding, beverage, banquet and purchasing operations. • Works closely with the Sales team to ensure group F&B and catering commitments are set for success. Actively participates in BEO and resume meetings. • Analyze customer trends, needs, issues, comments, and problems to ensure a quality experience and end enhance future sales prospects. • Market the Food and Beverage outlets: works with Executive Chef to develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to capture more in-house guest and later share of the local market. • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Implements and manages all company programs to ensure compliance with the SOPs and to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. • Engages guest satisfaction scores and works towards service of excellence. Creates specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. • Ensure Food and Beverage management and staff are following staffing models in accordance with business levels and productivity standards. • Manage the Food and Beverage training and compliance including Food and Beverage certifications, service recovery, creating service “wows” and opportunities to upsell and crosssell. • Actively participates in the selection, onboarding, and development of the department. • Ensure the hotel is meeting all quality standards including customer service, health/sanitation, and safety. • Identifies talent both internally and externally. Interviews, hires and on-boards new Associates, with the intention of finding future leaders. • Monitors the work performance of staff and trains and develops Associates through one-on-one discussions, performance evaluations, and shoulder- to-shoulder education so they excel in their current role and are prepared for future career opportunities. • Ensures restaurant equipment is properly maintained and safely operated. Ensures that safety and security standards are emphasized and adhered to, and that Associates are trained in appropriate responses to unsafe situations. • Performs and understands managerial functions with the POS system. Ultimately responsible for all cash handling and accountability. • Approves payroll hours on a daily and weekly basis for all restaurant personnel. • Communicates daily with property General Manager. • Additional tasks and responsibilities may be assigned at the discretion of the property General Manager. • Join and actively participate in industry and community organizations. • Perform other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: • Excellent interpersonal skills and demonstrated positive customer service skills. • Overall wine knowledge will be a key area of focus. • Ability to supervise many employees in high volume environment. • Ability to analyze and solve problems. • Able to work variable schedules, including holidays, weekends, and alternate shifts. • Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. • Ability to manage difficult guest situations; responds promptly to guest needs. • Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures. • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written. • Ability to foster commitment, team moral and trust. QUALIFICATIONS: Essential: 1. Previous experience in a senior leadership role in a fine dining environment preferred. 2. Exceptional verbal and written communications skills. 3. Computer literate, comfortable with standard business software, and able to easily and quickly learn new industry software. 4. Ability to: a. Perform job functions with attention to detail, speed, and accuracy. b. Prioritize and organize while managing multiple, critically important and time-sensitive tasks simultaneously. c. Work with minimal supervision. 5. Working knowledge of industry tools such as Micros POS, OpenTable, and Microsoft Office. 6. Proven track record of meeting operating budgets and successfully managing labor and cost of goods. 7. ServSafe certified. 8. Hotel and Restaurant Administration degree from an accredited institution, or equivalent experience and training in the food and beverage industry. PHYSICAL ABILITIES: Essential: 1. Ability for long periods of time without sitting; walks fast paced during shifts; bends, reaches and stoops 2. Lift/carry 10 lbs or less constantly; lift/carry 11-20 lbs frequently; lift/carry 21-50 lbs occasionally, lift/carry 51-100 lbs rarely. 3. Satisfactorily communicate with external vendors, guests, management, and co-workers to their understanding.
    $59k-81k yearly est. 9d ago
  • Traveling Director of Dining Services

    Brookdale 4.0company rating

    Shift manager job in Oklahoma City, OK

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Brookdale Senior Living is seeking a Traveling Dining Services Director to support various teams throughout our Oklahoma, Kansas and Arkansas Communities. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Bachelor's degree (B.A. or B.S.) from four-year College or university preferred. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers. Experience to include management of food inventories and budgets. Certifications, Licenses, and Other Special Requirements Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Must be ServSafe Certified. Registered dietitian or Certified Dietary Manager preferred. Must have a valid driver license and access to a private vehicle for business use. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Ability to manage a large number of associates directly and through other supervisors to create a productive and motivated department. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Ability to manage a food service operation budget providing 3 meals per day, 7 days a week to large numbers of residents and visitors. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Taste or smell Ability to lift: up to 50 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage On-Call on an as needed basis Possible exposure to communicable diseases and infections Exposure to latex Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace. Assists Executive Directors, Area Directors, Divisional Directors of Operations and Senior Directors of Dining Service in the following duties: Operating as the Director, Dining Services at a community directing food service operations within the community including all food preparation, dining room operations and dining delivery services. Purchases all food and manages inventory ensuring effective cost controls and vendor service and quality. Ensures the highest nutrition and food quality for the health and pleasure of the residents. Complies with all federal, state and local regulations to ensure sanitary and safe operations. Plans and executes entertaining dining events and themes in conjunction with Activities Director, Marketing Director and other administrative staff to optimize the life and pleasure of the residents. May also cater events as requested by residents or staff. May be utilized to fill in for Director of Dining Service that are on PTO or leave. Hiring and training appropriate staff, resolving food cost problems, resolving food quality issues, addressing sanitation concerns, improving efficiency of dining services operation, and resolving dining services labor issues. May be utilized to fill in for Director, Dining Services on PTO or leave. Hires, trains and manages all supervisory staff for the kitchen, dining room, and catering and delivery services. Ensures that supervisors maintain a safe and sanitary environment and provide a caring and pleasurable dining experience for the residents. Coach's supervisors in maintaining appropriate staffing levels and effectively motivating, disciplining and training associates. Consults with chefs and cooks to develop and maintain pleasing and nutritious menus. Assesses and determines the desires and preferences of the residents regarding food selection and presentation through surveys and daily contact with residents. Ensures preferences are incorporated into the menu and events. Understands the dietary needs of residents and coordinates with dietitians, nursing staff, and care associates to ensure proper selection, preparation and delivery of meals. Develops department budget including purchasing and staffing expenditures. Approves food orders from company or selected food vendors and ensures a proper level of inventory to meet demand and minimize cost and waste. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction. Encourages the identification of enjoyable ways to encourage socialization and enjoyment of residents through the use of food presentation and events. Improves the décor and condition of dining rooms to ensure a safe and pleasant experience. Assists with the start-up of new dining services departments; reviews the menu system for accuracy, assists with the setup of kitchen and reviews small ware delivery for accuracy. Trains dining services and other staff on dining services systems, and "Trains the Trainer". Assists with the development and revision of dining services forms, policies, procedures and training tools. Supports roll out and utilization of national, regional and local vendor programs for food service departments and measures compliance along with effectiveness of quality results. Participates in ongoing product reviews, testing and vendor and manufacturer evaluation in conjunction with the purchasing director and national purchasing department. Provides information and input to the Corporate Office regarding national food service programs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $39k-53k yearly est. Auto-Apply 60d+ ago
  • Utilities Shift Supervisor - City

    The City of Oklahoma City 3.7company rating

    Shift manager job in Oklahoma City, OK

    PAY Pay Range: 513NE Hourly Rate: $30.63 - $46.83 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. RESPIRATOR FIT/CARDIOPULMONARY TEST All applicants considered for employment must be able to pass a respirator fit and cardiopulmonary test. Successful applicants must be able to utilize all safety equipment within its design capacities. (Examples: Fall protection/arrest systems, ladders/lifts, confined space entry gear, etc.). APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards POSITION DESIGNATION This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license. DEPARTMENTAL INFORMATION Water Quality Division has a Utilities Shift Supervisor on each shift at each water plant that monitors and supervises all water treatment processes, equipment, facilities, and employees while on shift. This is a night shift supervisor and works 12-hour shifts. JOB SUMMARY This position is located in the Water Quality Division of the Utilities Department within the City of Oklahoma City and is under the direction of the Plant Manager. The Utilities Shift Supervisor requires a thorough knowledge of water treatment operations and the ability to supervise plant operations staff engaged in the day-to-day operations of a plant. The employee in this classification must possess previously acquired knowledge and skill in supervisory techniques and methods prior to assuming the position. Essential job functions include: assigning and scheduling the work of plant operations staff; supervising assigned staff; providing verbal instruction and physical demonstration of facility and equipment operations and safety procedures; training and supervising operations personnel; collecting samples and performing certain laboratory tests in compliance with regulatory and department requirements; monitoring and ensuring laboratory tests are accurately recorded and are in compliance with regulatory and department requirements; optimizing the treatment processes chemicals; monitoring, calibrating, and inspecting equipment; delivering high quality, potable water to the distribution network consistent with health and environmental requirements required by federal, state, and department drinking water standards; managing water flow through the water plant processes so that the plant delivers potable water under adequate pressure to the distribution network and produces water treatment residuals meeting department requirements. The Utilities Shift Supervisor uses independent judgement in performing day-to-day tasks, with special written or verbal assignments received from the Plant Manager; and collects and reports data requiring intermediate level mathematical calculations and computer skills. Due to direct occupational health, safety and environmental concerns associated with performing both routine and non-routine water operations, maintenance, and production tasks, the Utilities Shift Supervisor is a safety sensitive classification. Therefore, current and prospective employees are required to meet and maintain specific physical standards and guidelines. The work is subject to review through evaluation of operating reports and visual inspections. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. JOB REQUIREMENTS Knowledge of and skill in water plant operations and processes. Knowledge of and skill in applying appropriate safety procedures. Knowledge of and skill in applying supervisory techniques and methods in the performance of duties. Knowledge of and skill in collecting samples and in applying standard laboratory techniques and procedures related to performing laboratory tests. Knowledge of and skill in operating water calibrating equipment and/or machinery relating to plant operations, processes, and tests. Knowledge of and skill in performing duties of employees supervised. Knowledge of and skill in providing physical demonstrations of tasks to be performed. Skill in communication in verbal and written form. Skill in recording information accurately. Ability to make work-related decisions. Ability to travel. Ability and willingness to establish and maintain effective working relationships. Ability and willingness to meet and maintain physical health standards and guidelines for the work performed Willingness to assume responsibility for work performed and decisions made. Willingness to assume responsibility for workers and equipment. Willingness to exercise established environmental safety precautions for the work performed for yourself, co-workers, and the public. Possession of a Class "A" Oklahoma State Water Operator License for Water Processes. Possession of a Class “B” Oklahoma State Water Laboratory Operator License for Drinking Water. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other's development and growth. Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments. Note: This competency is not applicable for employees who are not supervisors. Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors. Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities. WORKING CONDITIONS Inside and outside, exposed to heat, cold, humidity, adverse weather conditions, etc. Subject to working in and around standing or flowing water, raw sewage or exposed to pressurized water and equipment. Subject to working on or around slippery surfaces. Subject to climbing portable ladders to heights up to 45 feet and climbing fixed ladders to heights up to 265 feet above ground level to work on tanks, platforms, grating and equipment. Subject to climbing down portable ladders to depths of 45 feet and climbing down fixed ladders to depths of 72 feet when working on equipment or in pits below ground. Subject to working in confined spaces and cramped positions where limited or restricted means of entry or exit exist. Subject to working near moving objects such as motor vehicles and plant machinery or equipment. Frequently exposed to constant noise at low levels and occasional loud noise for extended periods. Possibility of burns when working near or around heated metals and equipment. Frequently exposed to chemical vapors or fumes, dust, and natural respiratory hazards. Occasionally exposed to insects, plants and other natural agents that cause allergic reactions. Occasionally exposed to potentially hazardous wildlife. Occasionally exposed to toxins and irritants, such as, corrosive chemicals, acids and cleaners, fuel, and other otherwise harmful substances. Possibility of electrocution, electrical shock, fire, or burn when working with electricity and electrical machinery. Possibility of chemical or thermal explosions. Subject to working irregular work hours, overtime, and on weekends and holidays. Frequently required to work rotating shifts and/or work locations. Occasional local travel. Frequently exposed to large concentrations of noxious odors. Possibility of exposure to blood-borne pathogens, raw sewage, and other infectious agents. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Strength enough to lift, carry, push, pull or move objects weighing up to 25 pounds frequently and/or up to 50 pounds occasionally. Stamina enough to exert oneself physically throughout the workday. Flexibility enough to bend, twist and reach while loading and unloading materials and equipment. Mobility enough to continuously move oneself from place to place. Gross body coordination and balance enough to perform work while standing on ladders, scaffolding, catwalks, tanks, etc. Arm-hand steadiness enough to perform tasks such as repairing pumps, motors, valves, piping, chemical feeder, etc. Manual and finger dexterity enough to use hand tools and replace small equipment or components. blueprints, etc. Near vision enough to perform tasks such as inspect equipment and read gauges, schematics, blueprints, etc. Far vision enough to observe co-workers at ground level, while working on tanks, in pits, and to identify warning signs at a distance of 20 feet etc. Visual color discrimination enough to identify red, green, and yellow items. Speech and hearing enough to communicate clearly and distinctly in person and by two-way radio, understand conversation in a noisy environment, and locate malfunctions in machinery. Pulmonary function sufficient to use a self-contained breathing apparatus and respirator. Maximum body mass, including equipment weighing up to 30 pounds not to exceed 310 pounds. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below: HRB 25-01 Drug and Alcohol Testing Procedure If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).
    $30.6-46.8 hourly Auto-Apply 8d ago
  • Banquet Manager

    Resort Manager In Amelia Island, Florida

    Shift manager job in Oklahoma City, OK

    Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park. Job Description The Banquet Manager is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures. Responsibilities Represents management at banquet event functions. Determines event set-ups in conjunction with the Catering & Convention Services teams. Coordinates functions with the Banquet leadership team, Banquet Culinary team, Executive Steward, house persons and service staff. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff. Coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste. Briefs service staff on functions and procedure of service. Establishes high standards of quality service and maintains them through effective training and continuous upgrading. Maintains the equipment entrusted to his care and keeps pars up. Maintains records, reports, closing reports and payroll costs. Assists in the management of the Banquet Set Up team. Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met. Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down. Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction. Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation. Prepare for and conduct departmental meetings. Initiates appropriate disciplinary action for banquet associates who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook. Conducts monthly banquet housemen meetings. Assist with the creation of schedules and monitoring of Shift Board. Assists with associate tracking and reporting, ensuring all hotel deadlines are met. Responsible for interviewing and selecting new Banquet associates. Responsible for the successful on-boarding and continuous training of Banquet associates. Effectively coach, counsel and discipline associates as needed. Complete and issue performance evaluations, as well as provide on-going coaching to Banquet associates. Attend pertinent hotel and department meetings. Maintain a highly motivated and trained staff that continually strives for personalized, quality service and the creation of memorable guest experiences. Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Banquet Captains, Banquet Servers, Banquet Supervisors and House attendants as they relate to Banquets. Qualifications Must have at least 2 years' experience in banquets or food and beverage management. Ability to perform all duties of Banquet staff is required. Must have ability to prioritize work load, must have organization skills and ability to adapt quickly to any given situation. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff. Must have ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests. Able to set priorities for the Banquet team and provide feedback to others that enhances performance is required. Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required. Must have a valid Food Handlers Card and ABLEcertification. Must have a flexible schedule with full availability on weekends and holidays. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $37k-52k yearly est. Auto-Apply 15d ago
  • Utilities Shift Supervisor - City

    City of Oklahoma City, Ok 3.9company rating

    Shift manager job in Oklahoma City, OK

    PAY Pay Range: 513NE Hourly Rate: $30.63 - $46.83 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. RESPIRATOR FIT/CARDIOPULMONARY TEST All applicants considered for employment must be able to pass a respirator fit and cardiopulmonary test. Successful applicants must be able to utilize all safety equipment within its design capacities. (Examples: Fall protection/arrest systems, ladders/lifts, confined space entry gear, etc.). APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards POSITION DESIGNATION This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license. DEPARTMENTAL INFORMATION Water Quality Division has a Utilities Shift Supervisor on each shift at each water plant that monitors and supervises all water treatment processes, equipment, facilities, and employees while on shift. This is a night shift supervisor and works 12-hour shifts. JOB SUMMARY This position is located in the Water Quality Division of the Utilities Department within the City of Oklahoma City and is under the direction of the Plant Manager. The Utilities Shift Supervisor requires a thorough knowledge of water treatment operations and the ability to supervise plant operations staff engaged in the day-to-day operations of a plant. The employee in this classification must possess previously acquired knowledge and skill in supervisory techniques and methods prior to assuming the position. Essential job functions include: assigning and scheduling the work of plant operations staff; supervising assigned staff; providing verbal instruction and physical demonstration of facility and equipment operations and safety procedures; training and supervising operations personnel; collecting samples and performing certain laboratory tests in compliance with regulatory and department requirements; monitoring and ensuring laboratory tests are accurately recorded and are in compliance with regulatory and department requirements; optimizing the treatment processes chemicals; monitoring, calibrating, and inspecting equipment; delivering high quality, potable water to the distribution network consistent with health and environmental requirements required by federal, state, and department drinking water standards; managing water flow through the water plant processes so that the plant delivers potable water under adequate pressure to the distribution network and produces water treatment residuals meeting department requirements. The Utilities Shift Supervisor uses independent judgement in performing day-to-day tasks, with special written or verbal assignments received from the Plant Manager; and collects and reports data requiring intermediate level mathematical calculations and computer skills. Due to direct occupational health, safety and environmental concerns associated with performing both routine and non-routine water operations, maintenance, and production tasks, the Utilities Shift Supervisor is a safety sensitive classification. Therefore, current and prospective employees are required to meet and maintain specific physical standards and guidelines. The work is subject to review through evaluation of operating reports and visual inspections. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. JOB REQUIREMENTS Knowledge of and skill in water plant operations and processes. Knowledge of and skill in applying appropriate safety procedures. Knowledge of and skill in applying supervisory techniques and methods in the performance of duties. Knowledge of and skill in collecting samples and in applying standard laboratory techniques and procedures related to performing laboratory tests. Knowledge of and skill in operating water calibrating equipment and/or machinery relating to plant operations, processes, and tests. Knowledge of and skill in performing duties of employees supervised. Knowledge of and skill in providing physical demonstrations of tasks to be performed. Skill in communication in verbal and written form. Skill in recording information accurately. Ability to make work-related decisions. Ability to travel. Ability and willingness to establish and maintain effective working relationships. Ability and willingness to meet and maintain physical health standards and guidelines for the work performed Willingness to assume responsibility for work performed and decisions made. Willingness to assume responsibility for workers and equipment. Willingness to exercise established environmental safety precautions for the work performed for yourself, co-workers, and the public. Possession of a Class "A" Oklahoma State Water Operator License for Water Processes. Possession of a Class “B” Oklahoma State Water Laboratory Operator License for Drinking Water. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other's development and growth. Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments. Note: This competency is not applicable for employees who are not supervisors. Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors. Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities. WORKING CONDITIONS Inside and outside, exposed to heat, cold, humidity, adverse weather conditions, etc. Subject to working in and around standing or flowing water, raw sewage or exposed to pressurized water and equipment. Subject to working on or around slippery surfaces. Subject to climbing portable ladders to heights up to 45 feet and climbing fixed ladders to heights up to 265 feet above ground level to work on tanks, platforms, grating and equipment. Subject to climbing down portable ladders to depths of 45 feet and climbing down fixed ladders to depths of 72 feet when working on equipment or in pits below ground. Subject to working in confined spaces and cramped positions where limited or restricted means of entry or exit exist. Subject to working near moving objects such as motor vehicles and plant machinery or equipment. Frequently exposed to constant noise at low levels and occasional loud noise for extended periods. Possibility of burns when working near or around heated metals and equipment. Frequently exposed to chemical vapors or fumes, dust, and natural respiratory hazards. Occasionally exposed to insects, plants and other natural agents that cause allergic reactions. Occasionally exposed to potentially hazardous wildlife. Occasionally exposed to toxins and irritants, such as, corrosive chemicals, acids and cleaners, fuel, and other otherwise harmful substances. Possibility of electrocution, electrical shock, fire, or burn when working with electricity and electrical machinery. Possibility of chemical or thermal explosions. Subject to working irregular work hours, overtime, and on weekends and holidays. Frequently required to work rotating shifts and/or work locations. Occasional local travel. Frequently exposed to large concentrations of noxious odors. Possibility of exposure to blood-borne pathogens, raw sewage, and other infectious agents. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Strength enough to lift, carry, push, pull or move objects weighing up to 25 pounds frequently and/or up to 50 pounds occasionally. Stamina enough to exert oneself physically throughout the workday. Flexibility enough to bend, twist and reach while loading and unloading materials and equipment. Mobility enough to continuously move oneself from place to place. Gross body coordination and balance enough to perform work while standing on ladders, scaffolding, catwalks, tanks, etc. Arm-hand steadiness enough to perform tasks such as repairing pumps, motors, valves, piping, chemical feeder, etc. Manual and finger dexterity enough to use hand tools and replace small equipment or components. blueprints, etc. Near vision enough to perform tasks such as inspect equipment and read gauges, schematics, blueprints, etc. Far vision enough to observe co-workers at ground level, while working on tanks, in pits, and to identify warning signs at a distance of 20 feet etc. Visual color discrimination enough to identify red, green, and yellow items. Speech and hearing enough to communicate clearly and distinctly in person and by two-way radio, understand conversation in a noisy environment, and locate malfunctions in machinery. Pulmonary function sufficient to use a self-contained breathing apparatus and respirator. Maximum body mass, including equipment weighing up to 30 pounds not to exceed 310 pounds. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below: HRB 25-01 Drug and Alcohol Testing Procedure If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).
    $30.6-46.8 hourly Auto-Apply 8d ago
  • Hourly Manager

    Andy's Frozen Custard

    Shift manager job in Oklahoma City, OK

    Job DescriptionOur Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of remaining calm at all times, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service. Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance. If you'd like to be a part of serving the best frozen dessert in the world to the Dallas, Tulsa, Oklahoma City, and Orlando area and beyond, apply now! Why grow your career at Andy's Frozen Custard? -Fun, clean (no grills or fryers!), family-friendly environment! -Respectful, qualified leaders to give you direction! -Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist! -Closed Thanksgiving, Christmas Eve, Christmas, New Years Eve, and closed early on Thanksgiving Eve! -Competitive Salary with quarterly bonus potential (recently doubled)! -Paid Vacation that increases with length of employment! -Excellent Health, Dental, & Vision Insurance + 401k options! -As we open many more stores in the area, there will be opportunities to grow with the company! Job Requirements -Must be 18+ years of age to be considered for this position. - 6+ months of proven management experience in the food service industry or leadership role in a related industry -This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job! -Must be friendly, enthusiastic, and full of energy -Must lead by example and uphold high standards of operation in a fast-paced environment -Must be a leader that helps their team grow through constant coaching and feedback -Must have reliable transportation to and from work -Must be able to work full-time and have open availability, including late nights, weekends and some holidays -High school diploma or equivalent required -Solid employment track record with positive references Physical Requirements: -Constant standing and walking -Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely -Occasional ascending or descending ladders, stairs, ramps, etc. -Constant computer, point-of-sale register, and found equipment usage -Frequent, continual, intermittent flexing or rotation of the wrist and spine -Constant reaching, turning, and performing precision work around fountain area -Constant talking, expressing, or exchanging ideas by means of the spoken work -Constant clarity of vision at near and/or far distances -Ability to work outside in various weather conditions Andy's Frozen Custard is an equal opportunity employer.
    $29k-43k yearly est. 5d ago
  • Shift Manager

    McAlister's Deli (The Saxton Group

    Shift manager job in Oklahoma City, OK

    Job Description Looking for a career where you can expand your knowledge in the restaurant industry with opportunity for management and leadership growth? At McAlister's Deli, we want to hire, work with, and develop the best restaurant managers and leaders! Our Shift Managers are food service experts, leaders who manage their team, and are on the front lines instructing, guiding, and developing each team member to provide every guest with an exceptional experience. Our Mission: Put people at the heart of everything you do Our Values: Genuine Hospitality, Employee Development, Growth and Profitability, Community Involvement, Operational Excellence, Products and Safety Hourly Pay Rate: $13.00 - $18.00 / per hour Requirements One year of Key employee, Shift Supervisor or Hourly management related experience preferred Responsibilities Running successful shifts in the front of house dining and back of house kitchen Building our business through our core value of genuine hospitality Expense supervision when it comes to labor, food and product orders Interact with guests and ensure their experience in our restaurant is one-of-a-kind Must be able to complete all other tasks and responsibilities as assigned by Assistant Managers or the General Manager Benefits & Perks Performance-based pay Paid time off (PTO) Same day pay with Instant Medical, dental, and vision insurance ( if eligibility requirements are met) Voluntary accident and critical illness insurance Tuition Reimbursement Program 401(k) Plan with employer match! Free meals Great opportunities for growth Flexible Schedule And who doesn't love Perks! Work for us and receive exclusive discounts on sporting events, movie tickets, concerts, theater, hotels, rental cars, and theme park tickets nationwide. The list goes on! Work Environment We're a no grease zone! You won't go home smelling like an old French fry. Our work environment is clean and safe. No char broilers, fryers, or flattop grills No late nights. All our restaurants are closed by 10:00 p.m. and many close by 9:00 p.m. No alcohol. Smoke free environment Heavy lunch time business The Saxton Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $13-18 hourly 22d ago
  • Shift Manager

    DND Groups

    Shift manager job in Moore, OK

    DND Groups is a privately held franchise management company and home to more than 62 quick services restaurants nationwide. Proudly representing 5 internationally recognised brands; Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a motivated individual eager to further develop their leadership skills by supporting our general manger and assistant manager as a shift manager at our Dairy Queen in Moore, Oklahoma. Responsibilities Assistant Management in executing specific aspects of the restaurant operations during scheduled shifts. Build a strong relationship with your crew members that fosters a positive environment for learning and team work. Assist the general manager and assistant manager with training and coaching of crew members to build a highly skilled and productive team. Model Dairy Queen and DND Group policies for your crew. Encourage your team to come together to surpass expectations in; service, performance and safety. Exceed guest expectations by providing; high quality of service, a clean environment, and warm friendly atmosphere. Build relationships with customers, particularly regular or preferred patrons. Accept direction from the Assistant Manager, General Manager, District Manager, Director of Operations and the VP of Operations. Handle routine customer complaints, taking prompt and appropriate action to resolve the problem and ensure that each dissatisfied customer leaves happy. Understands the importance of speed of service and resolving bottlenecks in workflow. Ensure that the restaurant is adequately organised and staffed through proper task assignments and break rotation during both peak and non-peak periods. Qualifications / Skills High School diploma or equivalent required. Minimum 6+ months of high volume quick service restaurant experience required. The ability to move, perform and respond quickly under pressure and for long periods of time is essential. Ability to perform the functions of each crew position, including; customer service, product preparation, cash accountability, drive-thru and back-line food preparation. Possesses the leadership qualities necessary to coach crew on restaurant policies, standards, and customer service. Strong knowledge and application of safe food handling practices. ServSafe certified or approved equivalent. Strong hospitality and customer service skills. Ability to work in and out of different temperature ranges, stand for long periods of time, work around possible allergens, and lift up to 50 pounds. Benefits & Compensation Flexible schedule Paid training Employee discount Hourly Pay: $15.50 to $16.50 per hour Hours Available: 20 to 35 hours per week EOE AA M/F/Veteran/Disability DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. DND is an at-will employer. Diversity Commitment DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are the best when we connect, recognise & respect our differences through our values of engagement, growth, and collaboration!
    $15.5-16.5 hourly Auto-Apply 60d+ ago
  • Shift Manager

    Arby's, Flynn Group

    Shift manager job in Moore, OK

    Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: + Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness + Train and develop team members to ensure they consistently deliver exceptional service + Strictly adhere to all company policies and procedures to maintain a high standard of quality + Successfully implement strategies to drive sales and achieve financial targets + Monitor and maintain inventory levels to reduce waste and improve efficiency + Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: + Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry + Proven ability to lead a team and deliver exceptional customer service + Excellent communication and interpersonal skills + Strong organizational and time management abilities + Ability to work in a fast-paced and high-pressure environment + Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $22k-31k yearly est. 60d+ ago
  • Shift Manager

    Dine Brands

    Shift manager job in Moore, OK

    2401 S. Interstate 35 Frontage Rd Moore, OK 73160-2773 Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar , IHOP and Fuzzy's Taco Shop brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at ******************* We're looking for talented Shift Supervisors: This restaurant job for Shift Supervisors will assist the management team while ensuring guest satisfaction. Requirements: 6 months to 1 year of restaurant supervisor or shift leader experience Must be at least 21 years old Eligible to work in the United States Equal Employment Opportunity Statement Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions. For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.
    $22k-31k yearly est. Auto-Apply 60d+ ago
  • Shift Manager

    Popeyes

    Shift manager job in Norman, OK

    A Popeyes Shift Manager ensures all Team Members during a shift exemplify Popeyes famous Cajun Hospitality while serving Guests and creating a memorable experience while upholding Popeyes' Brand Standards. As a Shift Manager, you support the Restaurant General Manager (RGM) and Assistant Manager (AM) in making sure all food is freshly prepared and cooked to perfection for every Guest. You ensure Team Members deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes famous Cajun Hospitality. You enjoy creating a collaborative spirit within the restaurant - you are energized by the opportunity to learn and grow.
    $22k-31k yearly est. 60d+ ago
  • SHIFT SUPERVISOR

    Braum's Inc. 4.3company rating

    Shift manager job in Norman, OK

    Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! Position: Shift Supervisor Minimum Experience: 1 year Shift: 5:30 am - 3:00 pm Hourly Compensation: $14.50 - $15.00 (annually $35,500 - $37,000) Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the shift operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Assistant Manager If your work experience demonstrates the following traits/abilities we would like to hear from you. Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all team members. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Follow-up and follow through discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Retail experience. High School Diploma or G.E.D. Must be at least 21 years old Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2025-2060
    $35.5k-37k yearly Auto-Apply 60d ago
  • Tropical Smoothie Cafe - Shift Leader (OK010)

    Dyne Hospitality Group

    Shift manager job in Norman, OK

    Norman OK 73069 Work Week: Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability. Welcome to the DYNE Hospitality Group (Tropical Smoothie Café) online hiring process! We're glad you're here. Please start the questionnaire for this position, which will take about 15-20 minutes. To be considered, complete all sections of the application, including your work history and education. You're on Tropic Time Now! Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication. Our culture is rooted in these four core values, visible in every café: Invest In People Understand Why Make Smart Decisions Make It Happen DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth. Job Summary: At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you'd make a great Team Member! Duties/ Responsibilities: Assist in inventory training, when necessary. Drive brand values and standards through all training and development activities. Assist with the coaching, training, and development of management and crew members. Assist with hiring & staffing needs while focusing on the critically under-staffed cafes. Provide support for any new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. Interacts with crew members, customers, and vendors using DYNE's core values Delivers “Unparalleled Hospitality” to each customer that visits our cafe. Knowledgeable and proficient in each position within the cafe. Successfully completed the Cafe Basics and Certified Trainer Program. Ensures each station is operating to Tropical Smoothie Cafes standards. Trains and coaches crew members during each shift to ensure brand standards are upheld. Uses tools to accomplish goals, manage labor and control inventory using MyInventory. Performs any additional tasks necessary to run the cafe. Required Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Excellent verbal and written communication skills Excellent management and supervisory skills. Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs Must have strong mathematical, analytical and problem solving skills Must be able to read, understand and follow instructions Physical Requirements: Continuous standing and walking throughout the duration of each shift. Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash. Constant face-to-face interactions with crew members and customers. Safely navigate in a fast-paced cafe´ environment. Ability to multi-task and remain positive in sometimes stressful working conditions. Frequent walking, standing, bending, stooping, overhead reaching and stretching. Lifting no greater than 50 pounds.
    $23k-31k yearly est. 60d+ ago
  • Shift Leader

    Norman, Ok (Asp Ave Ztorg 0120

    Shift manager job in Norman, OK

    A Shift Manager provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Shift Managers may operate the restaurant independently from time to time with or without direct support from onsite upper management. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift Key Accountabilities Manage these areas every shift: Internal Communication Inventory Management and organization Daily Maintenance / Cleanliness Managing Crew Quality Food Production Exceptional Customer Service Safety and Security Scheduling Deviations Training Job Essentials Lead the restaurant during a shift without supervision from a manager Delegate responsibilities to team and ensure they are exceeding guest expectations Ensures all our product is stocked & stored Becomes a subject matter expert in each area of the restaurant Maintains cleanliness and organization throughout the restaurant Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas Owns open, mid or close routines for the next shift Makes sure all food meets company food safety regulations and is super-delicious Recognizes a job well-done and lives the Hawaiian Bros culture Exemplifies legendary guest service for the whole team Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment-related matters in the restaurant including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. We use eVerify to confirm U.S. Employment eligibility.
    $23k-31k yearly est. 10d ago
  • Shift Lead

    Swig Moore 3.9company rating

    Shift manager job in Oklahoma City, OK

    Job Description At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As a Shift Lead, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: Complete store checklists, manage deposits, and ensure smooth operations. Train, mentor, and communicate with team members to achieve success. Stock, prep, and rotate food, supplies, and chemicals for smooth service. Craft quality drinks and food by following Swig's procedures. Communicate clearly with guests and teammates to ensure a smooth, seamless experience. Keep the dining room, outdoor areas, and workspaces spotless - from wiping tables to deep cleaning as needed. Handle prep, stocking, and staging to keep everything organized and efficient. Assist with to-go and delivery orders, ensuring accuracy and timely service. Maintain food rotation, cleanliness, and adhere to safety and sanitation standards. Collaborate with your team to meet goals and create a welcoming atmosphere. Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience! Follow all company policies and procedures to uphold our standards and values. Perform other duties as needed. What You'll Bring to the Role: Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service. Exceptional attention to detail, ensuring everything is just right. Excellent communication skills - both verbal and written. A collaborative, growth-focused attitude, always ready to learn and help your team succeed. The ability to multitask and handle fast-paced situations with ease. A food handler's permit and reliable transportation. Regular, predictable attendance and the ability to work as part of a close-knit team. Must be at least 16 years of age. Previous restaurant experience is a plus! Pay & Perks: Earn up to $13-17/hr (this includes tips!) Discounted Drinks & Cookies Flexible hours and a fun, fast-paced work environment. Opportunities for Growth Participate in company wide competitions for prizes and recognition! We use eVerify to confirm U.S. Employment eligibility.
    $13-17 hourly 4d ago
  • Shift Lead

    100033-Swig Midwest City

    Shift manager job in Oklahoma City, OK

    Job Description At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As a Shift Lead, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: Complete store checklists, manage deposits, and ensure smooth operations. Train, mentor, and communicate with team members to achieve success. Stock, prep, and rotate food, supplies, and chemicals for smooth service. Craft quality drinks and food by following Swig's procedures. Communicate clearly with guests and teammates to ensure a smooth, seamless experience. Keep the dining room, outdoor areas, and workspaces spotless - from wiping tables to deep cleaning as needed. Handle prep, stocking, and staging to keep everything organized and efficient. Assist with to-go and delivery orders, ensuring accuracy and timely service. Maintain food rotation, cleanliness, and adhere to safety and sanitation standards. Collaborate with your team to meet goals and create a welcoming atmosphere. Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience! Follow all company policies and procedures to uphold our standards and values. Perform other duties as needed. What You'll Bring to the Role: Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service. Exceptional attention to detail, ensuring everything is just right. Excellent communication skills - both verbal and written. A collaborative, growth-focused attitude, always ready to learn and help your team succeed. The ability to multitask and handle fast-paced situations with ease. A food handler's permit and reliable transportation. Regular, predictable attendance and the ability to work as part of a close-knit team. Must be at least 16 years of age. Previous restaurant experience is a plus! Pay & Perks: Earn up to $13-17/hr (this includes tips!) Discounted Drinks & Cookies Flexible hours and a fun, fast-paced work environment. Opportunities for Growth Participate in company wide competitions for prizes and recognition! We use eVerify to confirm U.S. Employment eligibility.
    $13-17 hourly 22d ago

Learn more about shift manager jobs

How much does a shift manager earn in Moore, OK?

The average shift manager in Moore, OK earns between $18,000 and $36,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in Moore, OK

$26,000

What are the biggest employers of Shift Managers in Moore, OK?

The biggest employers of Shift Managers in Moore, OK are:
  1. Little Caesars
  2. McDonald's
  3. Five Guys
  4. Del Taco Restaurants
  5. DND Groups
  6. EZ
  7. Arby's, Flynn Group
  8. Shake Shack
  9. Sonic Drive-In
  10. Arby's
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