Shift manager jobs in North Port, FL - 2,795 jobs

Requirements Experience and Education Required Education Bachelor's Degree is required Experience Minimum five years total professional experience. Experience in convention/trade show industry or event/meeting planning with emphasis on logistics and exhibits management. Demonstrate experience in services including client services, operations, event planning and execution. Experience at working both independently and in a team-oriented, collaborative environment. Skills Required Must be able to: Speak, read, write and understand the English language. Perform strong effectively on a computer and be well versed in Microsoft Office Compute accurate mathematical calculations. Provide legible communication and directions. Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Think clearly, remaining calm and resolving problems using good judgment. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent resort data. Use a computer keyboard and possess advanced typing skills. Type at least 50 words per minute. Possess moderate to advanced computer skills. Work in a dynamic and constantly changing environment. Adept to multitasking. Effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines Apply analytical and problem-solving skills Coordinate several projects simultaneously Elicit cooperation from a wide variety of sources, including management, clients, other departments and vendors Work directly with clients in a responsible, appropriate and service oriented way. Strong interpersonal skills Adept at conducting research into project-related issues A high degree of responsibility, initiative and professionalism Prove competency in software applications, including MS Word, Excel, Outlook and other technology as adopted by the team. Delphi proficient preferred Physical Demands Must be able to: Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Use, carry, and operate all necessary office equipment using finger dexterity. Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity. Visually look at a computer for extended periods of time. Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors. Success Criteria Team Player Demonstrates co-operation within the team and with other departments Listens carefully and works well with others Has a positive influence on others in the team and clearly enjoys working with people Guest Focused Anticipates guests' needs and is sensitive to people from all cultures Has a natural, warm smile and a friendly and passionate approach Demonstrates confident, helpful and genuine behavior with internal and external Guests Delivers their Best Has energy and sense of urgency for his/her work Resourceful, makes things happen and looks for ways to work more efficiently Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact) Delivers reports and contracts on time. Achieve Budget Minimize Turnover Score High on Guest Satisfaction and Comments Demonstrates vertical flexibility (ability to do others jobs, ie book a social function) Uses an analytical approach Portrays a genuine style Strategically proactive Composed Able to stay calm under pressure Demonstrates maturity and ability to cope with the unexpected Never lets personal feelings interfere with delivering the highest standards Trustworthy and responsible Excellent records of attendance and punctuality Is reliable and demonstrates the ability to work without supervision Demonstrates a high level of personal integrity, honesty and trust Time Management Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner. Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Licenses or Certifications N/A Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division. The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Grooming All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.

Hiring Company: Delicatessen Services Co., LLC Boar's Head Brand is seeking a strategic leader with strong knowledge of the Retail / Prepared Foods Category. This individual will possess a passion for the food industry as well as experience in successfully concepting new and innovative product launches specific to prepared foods. The candidate will possess outstanding project management skills and the ability to drive product development from commercialization to launch. Customer management experience will also be a key attribute. In this role, the Director will work closely with senior leadership on the strategic development and expansion of a branded Prepared Food offering that is positioned as a broad, premium solution for retailers and grab and go concepts. The Director will manage a team that is responsible for bringing strategic programs to life in a format that effectively grows sales across current and new retail partnerships. This individual will manage project flow of new program development as well as provide the business with a flow of new and trend forward offerings. Leadership in this role will include providing insight and education to the organization to deepen the culinary culture. Ability to work collaboratively across functional areas with multiple disciplines such as chefs, sales organization, operations and others is a must. Additionally, must effectively work with outside partners particularly, manufacturers and distribution centers. * Extensive knowledge of food, grocery and retail trends in general * Developed leadership skills of small & large teams * Strategic level expertise with demonstrated success concepting, developing and launching prepared food concepts * Experience working with product development chefs, strong professional standards and good business acumen * Deep knowledge of fresh prepared foods manufacturing, commissary operations, on-site retail food production, Food Safety QA, RFP processes, distribution demands and shelf-life standards. * Strong background successfully managing projects from concept to execution * Demonstrated ability to work collaboratively within a complex organization as well as 3rd party manufacturing and distribution partners. * Collaborative, strategic thinker that values brand success over individual or department recognition. Job Description: Essential Duties and Responsibilities * Oversees and directs all aspects of Boar's Head Prepared Foods sales support services, marketing development, training and internal & external relationships. * Lead a team of 4 (3 direct reports) responsible for innovation, execution of elevated offer, proper mix and assortment, packaging, and merchandising * Refine the Category Management approach of a growing and changing business segment * Influence a 5-10 year product pipeline of future growth in collaboration with R&D * Represent, protect and grow our Brand across multiple retail formats and banners through execution of an industry leading prepared food strategy * Analyses of market and works with multiple areas of the business to bring to life executable prepared food offerings and programs that strengthen the Boar's Head brand. * Build and nurture customer relationships that separate Boar's Head Experience from competition. * Supports the company and department to meet or exceed the individual and team goals. * Sell a premium brand as a food solution by generating concrete value added propositions to retail & foodservice prepared food customers. * Develop programs and updates that demonstrate a commitment to continuous improvement of Boar's Head prepared food offerings and dedication to premium positioning within the industry. * Organize and schedule semi-annual product demonstrations and rollouts to the Boar's Head sales organization. * Ensure effective training and development related to the execution of prepared foods programs. * Effective interaction with Purveyors that promotes prepared foods and builds a supportive selling relationship. * Engage with professional affiliations and connections to industry support organizations such as FMI, NGA, IDDBA as well as internally with the Culinary Development Team * Maintain current and up-to-date on evolving all food and culinary trends with focus on global and domestic influences. * Strong presentation skills and ability to effectively communicate up and down the organization * Other duties and responsibilities as assigned. Education and Experience * BA/BS Preferred * Minimum 10 years of combined retail prepared foods category management and product development. * Strong preference for candidates with brand development experience and working knowledge of product development from concept to commercialization * Culinary degree or background is a plus. * Understanding of premium brand attributes related to prepared foods and foodservice * Must have successfully led a team of Manager level direct reports within a CPG or Retailer with robust private label development programs. * Manufacturing expertise is a plus, and commercialization Skills / Abilities * Advanced working knowledge of Microsoft office: excel, word, outlook, and power point; competencies: e-mail, cell phones etc. * Advanced Organizational skills to include time/project management skills and the ability to prioritize projects based on business. * Be a self-starter: i.e. be able to recognize, analyze, develop solutions and initiate problem solving action with very little information and/or direction. * Ability to coordinate off site training sessions, communicate with on site management and/or distributors. * Demonstrate above average problem solving abilities * Ability to present at all levels. * Ability to effectively communicate with all levels of the organization, particularly with, purveyors, CBDM. prepared foods team, marketing and the leadership team. * Highly motivated self-starter with results orientation * Work independently and/or with teams * Ability to manage and prioritize multiple projects * Be able to travel utilizing commercial flights, automobile and other forms of transportation * Understanding dynamics of commercial and non-commercial channels * Position is based in Sarasota FL Location: Sarasota, FL Time Type: Full time Department: Business Development

Sarasota Bay Club, the most exceptional senior living community in Sarasota County, has just opened its Director of Food and Beverage position! This position rarely opens! Interested, qualified candidates should include a cover letter when applying. This position reports directly to the Chief Operating Officer. The successful candidate will engage with residents and “empower every person to celebrate life at its best” while daily demonstrating our values of attitude, integrity and teamwork. We are a great place to work…. • Affordable Medical, Dental, Vision & Supplemental Insurances - FT Employees • Paid Time Off - Full-Time Employees • Ensure Competitive Salaries • Matching 401(k) Contributions • Offer a Wellness Program • Provide Adult Learner Scholarships • Recognize and Reward Employees • English as a Second Language classes on campus Primary Job Duties: Provides leadership to define business initiatives and assure goal attainment. Provides oversight to dining and kitchen operations, ensuring smooth daily operations as well as successful implementation of numerous special events for internal and external customers. Sets and maintain standards of food preparation and service. Establish and model customer service standards. Partners the Executive Chef and Assistant Director of Food and Beverage on the development of new dining experiences and menu expansions that enhance the resident and guest experience while providing a consistent fine dining experience within budgetary guidelines. Partners with the Lifestyle department, in addition to other departments, to ensure effective communication, cost management and coordination/execution of events. Provides oversight and influence of the departmental team structure via hiring activities, counseling, promotions, demotions, and terminations. Conduct employee performance appraisals in a timely manner. Provide training to ensure service standards are consistently met. Provide ongoing confirmation of department compliance with applicable regulatory bodies; support team in resolving variances to compliance standards. Meet or exceed safety standards. Responsible for timely and cost-effective purchasing of all food and beverage product and other supplies with high quality standards. Coordinates purchasing to maximize cost effectiveness and meet quality standards. Responsible for the negotiation of vendor contracts. Responsible for cost control systems to ensure that all costs are planned for, captured and charged correctly. Responsible for inventory management, keeping inventory levels adequate to meet production demands without creating excesses that incur loss. Assist in the creation of an annual budget as well as budget preparation and execution of all internal and external dining events. Manage labor costs. Other duties as assigned. REQUIRED EDUCATION: High school diploma or equivalent required; college education with a business, accounting or food management degree preferred. REQUIRED EXPERIENCE: Minimum 5 years related experience. Experience with cost controls or financial management with kitchen management experience preferred. REQUIRED SKILLS AND COMPETENCIES: Proven leadership skills. Skilled at balancing demand for high quality offerings within budget parameters. Ability to monitor and control costs, effective at negotiating pricing. Pro-active problem solver, ability to identify and implement improvements. Excellent planning and organizing skills. Solid math and analytic skills. Skilled in financial management software, ordering software, and Microsoft office applications. Excellent partnering and communication skills. Must be able to fluently read, write and speak the English language. Sarasota Bay Club is a smoke and drug free campus.

About IMG AcademyNamed one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches Position Title: Director of Food & BeverageDepartment: Legacy Hotel Position Summary: The Director of Food & Beverage is a key member of the hotel's leadership team, responsible for the strategic direction, operational excellence, and financial performance of all food and beverage operations. This role oversees restaurants, bars, banquets, catering, and in-room dining, with a strong focus on group business execution, menu engineering, innovative culinary and beverage concepts, and revenue-driving activations and promotions that enhance the guest experience and drive revenue. Key Responsibilities: Leadership & Operations Provide strategic leadership and day-to-day oversight of all food and beverage outlets, including restaurants, bars and lounges, banquets, catering, and in-room dining Partner closely with hotel leadership and cross-functional departments to deliver a cohesive, high-quality guest experience Work collaboratively with the Executive Chef to ensure consistent quality, creativity, and execution across all menus and service platforms Ensure food, beverage, service, and facility standards consistently meet or exceed brand and guest expectations People Management & Development Lead, coach, and develop the food and beverage team, fostering a culture of engagement and service excellence Oversee hiring, onboarding, training, performance management, and employee relations to maintain optimal staffing levels Manage scheduling, timekeeping, and time-off processes in compliance with company policies Business Performance & Quality Assurance Champion exceptional service standards and continuously evaluate guest feedback to drive improvements in satisfaction and loyalty Oversee banquet and group event execution to ensure seamless service delivery and memorable experiences Drive profitability through effective cost controls, labor management, payroll oversight, and food and beverage cost optimization Utilize menu engineering, pricing strategies, and promotional programming to maximize revenue and margins Establish and maintain labor productivity standards through efficient scheduling and staffing models Compliance & Risk Management Ensure full compliance with all local, state, and federal regulations related to health, safety, sanitation, food handling, and licensing Maintain required records and documentation in accordance with regulatory and hotel standards. Other duties as assigned by management Qualifications: Minimum of five (5) years of food and beverage experience, including leadership responsibility at managerial level or equivalent Proven experience in performance management, coaching, and developing high-performing teams Strong operational expertise in food and beverage management, including budgeting, forecasting, cost controls, and financial analysis Strong passion and knowledge for culinary excellence and guest service Ability to perform effectively in a fast-paced, high-pressure environment while maintaining composure and sound judgment Demonstrated commitment to hospitality and a customer-focused mindset Highly organized with the ability to manage multiple priorities and projects simultaneously Excellent written and verbal communication skills, with the ability to interact professionally at all levels of the organization Physical Demands and Work Environment: Ability to lift, carry, move, push and pull trays, equipment or boxes up to 40lbs Ability to stand and walk for duration of shift Must be able to operate office equipment such as computers Requires manual dexterity and coordination to safely handle food, beverages, and service equipment Ability to frequently bend, stoop, kneel, reach, and crouch while performing service-related duties Ability to flexible hours including days, nights, weekends and holidays as needed Background Requirements: Requires a background check upon offer Requires a pre-employment drug screen upon offer Benefits:As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles. Comprehensive Medical, Dental and Vision Flexible Spending Account and Health Savings Account options 401k with an Employer Match Short Term and Long Term Disability Group and Supplemental Life & AD&D Gym Discount Program Pet Insurance Wellbeing Program and more! Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: ****************** ******************/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-JB1

Hiring Company: Delicatessen Services Co., LLCOverview:Boar's Head Brand is seeking a strategic leader with strong knowledge of the Retail / Prepared Foods Category. This individual will possess a passion for the food industry as well as experience in successfully concepting new and innovative product launches specific to prepared foods. The candidate will possess outstanding project management skills and the ability to drive product development from commercialization to launch. Customer management experience will also be a key attribute. In this role, the Director will work closely with senior leadership on the strategic development and expansion of a branded Prepared Food offering that is positioned as a broad, premium solution for retailers and grab and go concepts. The Director will manage a team that is responsible for bringing strategic programs to life in a format that effectively grows sales across current and new retail partnerships. This individual will manage project flow of new program development as well as provide the business with a flow of new and trend forward offerings. Leadership in this role will include providing insight and education to the organization to deepen the culinary culture. Ability to work collaboratively across functional areas with multiple disciplines such as chefs, sales organization, operations and others is a must. Additionally, must effectively work with outside partners particularly, manufacturers and distribution centers. • Extensive knowledge of food, grocery and retail trends in general • Developed leadership skills of small & large teams • Strategic level expertise with demonstrated success concepting, developing and launching prepared food concepts • Experience working with product development chefs, strong professional standards and good business acumen • Deep knowledge of fresh prepared foods manufacturing, commissary operations, on-site retail food production, Food Safety QA, RFP processes, distribution demands and shelf-life standards. • Strong background successfully managing projects from concept to execution • Demonstrated ability to work collaboratively within a complex organization as well as 3rd party manufacturing and distribution partners. • Collaborative, strategic thinker that values brand success over individual or department recognition.Job Description: Essential Duties and Responsibilities Oversees and directs all aspects of Boar's Head Prepared Foods sales support services, marketing development, training and internal & external relationships. Lead a team of 4 (3 direct reports) responsible for innovation, execution of elevated offer, proper mix and assortment, packaging, and merchandising Refine the Category Management approach of a growing and changing business segment Influence a 5-10 year product pipeline of future growth in collaboration with R&D Represent, protect and grow our Brand across multiple retail formats and banners through execution of an industry leading prepared food strategy Analyses of market and works with multiple areas of the business to bring to life executable prepared food offerings and programs that strengthen the Boar's Head brand. Build and nurture customer relationships that separate Boar's Head Experience from competition. Supports the company and department to meet or exceed the individual and team goals. Sell a premium brand as a food solution by generating concrete value added propositions to retail & foodservice prepared food customers. Develop programs and updates that demonstrate a commitment to continuous improvement of Boar's Head prepared food offerings and dedication to premium positioning within the industry. Organize and schedule semi-annual product demonstrations and rollouts to the Boar's Head sales organization. Ensure effective training and development related to the execution of prepared foods programs. Effective interaction with Purveyors that promotes prepared foods and builds a supportive selling relationship. Engage with professional affiliations and connections to industry support organizations such as FMI, NGA, IDDBA as well as internally with the Culinary Development Team Maintain current and up-to-date on evolving all food and culinary trends with focus on global and domestic influences. Strong presentation skills and ability to effectively communicate up and down the organization Other duties and responsibilities as assigned. Education and Experience BA/BS Preferred Minimum 10 years of combined retail prepared foods category management and product development. Strong preference for candidates with brand development experience and working knowledge of product development from concept to commercialization Culinary degree or background is a plus. Understanding of premium brand attributes related to prepared foods and foodservice Must have successfully led a team of Manager level direct reports within a CPG or Retailer with robust private label development programs. Manufacturing expertise is a plus, and commercialization Skills / Abilities Advanced working knowledge of Microsoft office: excel, word, outlook, and power point; competencies: e-mail, cell phones etc. Advanced Organizational skills to include time/project management skills and the ability to prioritize projects based on business. Be a self-starter: i.e. be able to recognize, analyze, develop solutions and initiate problem solving action with very little information and/or direction. Ability to coordinate off site training sessions, communicate with on site management and/or distributors. Demonstrate above average problem solving abilities Ability to present at all levels. Ability to effectively communicate with all levels of the organization, particularly with, purveyors, CBDM. prepared foods team, marketing and the leadership team. Highly motivated self-starter with results orientation Work independently and/or with teams Ability to manage and prioritize multiple projects Be able to travel utilizing commercial flights, automobile and other forms of transportation Understanding dynamics of commercial and non-commercial channels Position is based in Sarasota FL Location:Sarasota, FLTime Type:Full time Department:Business Development

PURPOSE OF THE JOB The purpose of the position is to manage all food and dining operations for the community in as profitable and efficient manner as possible. Responsibilities include the management of dining services personnel and operations, and resident satisfaction with the dining program. DUTIES/RESPONSIBILITIES Staff Management Lead the department's management team, providing direction and assistance with motivation, direction, and development of all departmental team members. Ensure that the appropriate number of staff are hired to meet the needs of the dining services program; assist with staff schedules and the appropriate assignments based on skill level. Directly and indirectly supervise all departmental team members, including observation and evaluation of performance. Ensure appropriate orientation and training for all new team members. Ensure an on-going staff training program. Complete appropriate paperwork including time sheet review (as needed) and performance appraisals in a timely manner. Menu & Production Management Ensure the development and management in coordination with the Executive Chef and/or his/her designee, the Resident Dining Committee, registered dietician consultant and dining consultants, as needed, a seasonal cycle menu and new menu items and recipes. Implement and maintain established cost control procedures, including authorization of all department expenditures for food, supplies and equipment according to budget to meet menu and census needs. Ensure that food is received, stored, prepared, and served in accordance with sanitary and HACCP (hazard analysis critical control point) guidelines. Ensure the preparation of food within an established production schedule, following standardized recipes, preparation and service methods, and food handling techniques to ensure acceptable standards. Ensure that all food items are prepared in accordance with standardized recipes and special diet orders if required. Evaluate and make recommendations for facility planning and equipment replacement within the Dining Services department. Ensure a monthly physical inventory count and provide Accounting with a complete cost of all inventory on hand on the same day of each calendar month. Plan and carry out an active Quality Assurance program for the department. Administration Prepare and adhere to the annual operating budget. Ensure the maintenance of appropriate records on a daily basis for meal counts, and any necessary ancillary charges. Ensure the appropriate use of the point of sale (POS) system for food ordering and resident meal accounting. Interact with residents on a daily basis to ensure satisfaction with menus and meals. Participate as an administrative liaison to resident committees, as requested. Attend community-level meetings as assigned. Other Immediately report any accidents and/or incidents to the Vice President of Resident & Employee Relations or his/her designee. SUPERVISORY RESPONSIBILITY This position has direct supervisory responsibility for the Executive Chef, Dining Services Operations Manager, and Certified Dietary Manager (CDM). QUALIFICATIONS Education: Bachelor's Degree required. Must have comprehensive knowledge of food production and dining services management, preferably in a CCRC environment. Experience: Must have experience in volume food production and successful leadership experience. General: Must have good organizational skills. Must be a detail-oriented person and able to perform duties with great accuracy on a daily basis. Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual's competence. Must have good communication skills; speaking, writing, and listening. Must be fluent in English. Must have excellent computer skills. Must be proficient with Microsoft Office programs with emphasis on Excel, Outlook, and Word, with the ability to learn and use proprietary software as required. CERTIFICATES/LICENSES/REGISTRATIONS Must be ServSafe certified or have the ability to obtain this certification. PERSONAL REQUIREMENTS Support Plymouth Harbor's mission, striving daily to ensure the best possible outcomes for the health and well-being of residents and staff. Maintain high personal standards for performance and encourage others to do the same. Must be able to get along with others and work as a team player. Maintain confidentiality in all Plymouth Harbor, resident, and team member matters. Use good judgement and make independent decisions when circumstances warrant such action. Work harmoniously with all persons residing in, employed by, or associated with, the organization. Be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people. Wear Plymouth Harbor team member i.d. badge at all times when on duty. Abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits. PHYSICAL REQUIREMENTS Must possess fully functioning sense of sight/hearing or use prosthetics that will enable these senses to function adequately in order to do the job. Must be able to sit, stand, walk and move throughout the workday (lifting, carrying, bending, squatting, reaching, kneeling, pushing, pulling, twisting) using good body mechanics. Must be able to lift/push up to 50 pounds. Must be able to stand and walk for long periods of time. Must be able to cope with the physical and emotional demands of the position.

At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Exciting things are happening at Papa John's and our career experience keeps getting "better"! Qualities: Motivated Great people skills Team-builder Focused on customer service Ability to increase profits Requirements: Execute cash management duties with POS and Shift Reports. Help manage adequate inventory levels using company systems and guidelines to reduce loss. Manage company's assets and keep the restaurant is clean, safe, and organized. Follow safety and security standards at all times. Have reliable transportation to and from work. Lift 50 lbs. Lead a team with no supervision and build an atmosphere of teamwork, energy, and fun. Work with phones, computers, fax machines, and copiers, Perform the job duties of all positions in the restaurant. Communicate, train, and promote quality standards to team members. Respond to all customer concerns or issues promptly and professionally. Work to make Papa John's a leader in its market. At Papa John's, our team members are more than employees! We care about you and your development. In fact, 89% of our promotions come from within! So become a part of the Papa John's family and join us as a Shift Leader or Supervisor.

What's life like working at Popeyes Louisiana Kitchen proudly operated by TICE? As a Shift Manager, you'll lead by example in our dynamic fast-paced environment to ensure our restaurants are welcoming, fun, efficient, and successful. What will my day-to-day look like? Assisting with managing day-to-day operations and team performance Overseeing restaurant operations during your shifts Supervising and supporting team members Ensuring food quality, safety, and cleanliness standards are met Handling customer inquiries and concerns with professionalism Contributing to maintaining the Popeyes brand experience What shall I bring? Welcoming Cajun hospitality and a desire to serve Leadership skills and the ability to guide and inspire your team Strong organizational and multitasking abilities Previous experience in a restaurant or customer service environment A proactive mindset and a dedication to continuous improvement How will I grow? Share our culture of Teamwork, Integrity, and Commitment to Excellence. Develop advanced leadership and management skills, overseeing restaurant operations. Enhance problem-solving abilities as you address challenges that arise during shifts. Acquire team management skills by coordinating and supporting team members. Learn effective communication techniques to ensure smooth operations and exceptional guest service. WOW our guests by handling customer feedback and maintaining high food quality standards. What's on offer? Flexible scheduling to balance work and personal life Opportunities for professional growth within our expanding team Discounted meals during your shifts Comprehensive training to equip you for success Represent our TICE brand with pride in our uniform At Popeyes Louisiana Kitchen, proudly operated by TICE, we're committed to delivering exceptional experiences to our guests. Join our dedicated team as we enrich lives through remarkable dining encounters. Together, we create an impact-one person, one meal, and one unforgettable guest experience at a time.

Job Description Position status: Full Time Summary: The Shift Manager is responsible for managing the daily operations of the Moe's Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards. Essential Functions: Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary. Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe's!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary. Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion. Maintains a professional image including punctuality, cleanliness, uniform and appearance standards. Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe's and Quality Fresca, LLC as a professional in every aspect of performance. Other duties assigned. Education and Work Experience Required: Education High school diploma or equivalent preferred. Required Knowledge, Skills, and Abilities: Quality guest services skills Quality communication skills to multiple audiences Effective shift management skills Computer skills Self-disciplined and leadership skills Ability to multi-task Ability to effectively lead a restaurant team to achieve company goals Adherence to company core values - Quality Way Physical and Cognitive Requirements: While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment. Work Environment: The noise level in the work environment is usually moderate.

Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are looking for an Experienced Restaurant Bar Manager to round out our team. The DAIQUIRI DECK is a high energy, high volume, full service, fun concept. Candidates that are successful with us have high levels of integrity, a competitive drive to succeed and a "whatever it takes" attitude. Responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, customer-service standards, cleanliness and sanitation. To be successful in this role, you'll need management skills and experience in both front and back of the house. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have GREAT dining experiences. Responsibilities Champion restaurant culture by "walking the talk" Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Ensure compliance with sanitation and safety regulations Control operational costs and identify measures to cut waste Ability to generate weekly financial information Promote the brand in the local community through word-of-mouth and restaurant events Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Skills MUST have experience as a Restaurant Bar Manager, Assistant General Manager, or similar Upper Management Hospitality position Proven customer service experience as a manager Motivated, self-starter with strong drive to succeed Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff High energy, hands-on leadership style Basic computer skills with Microsoft Outlook, Word & Excel Experience with Food and Liquor inventories LOCAL CANDIDATES ONLY, PLEASE!! Compensation: $55,000.00 - $65,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In the summer heat of the early 90's a young lifeguard, born and raised on Siesta Key, was inspired to create the perfect place to end a beach day. Where good people could come together to sip on ice-cold daiquiris and enjoy the ocean breeze. Daiquiri Deck was built to be an oasis for good times and great vibes, with a truly friendly atmosphere, and drinks you'll want to tell your friends about. After thousands of taste tests and extensive vibe checks, Daiquiri Deck has become the worldwide leader in frozen drink fun with patent-pending techniques perfected over 30 years to ensure you get the creamiest, juiciest frozen daiquiris in all of Florida every time. Over the years, Daiquiri Deck has expanded to five Gulf Coast locations with more on the horizon, adding some all-time favorite local eats to the menu. So come in and see what it's like to live on Island time. We hope our Deck feels just like your own.

QUALITY BRAND GROUP: If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin'. Quality Brand Group is a multi-store franchisee with a number of Dunkin' locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. SHIFT LEADER Job Profile: Summary Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience. Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success. Responsibilities include but are not limited to: Managing A Positive Team Environment * Arrive in a timely manner to prepare for your scheduled shift. * Demonstrate respect and dignity in dealing with others including team members and guests. * Follow the communication guideline established in your store. * Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. * Deploy team members appropriately to meet guests' needs and service standards throughout shift. * Support training of Crew Members as directed by General Manager or Assistant Manager. * Communicate goals and hold team members accountable for performance during shift. * Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. * Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. * Ensure restaurant standards and marketing initiatives are properly executed during shift. * Follow all systems and processes to control labor costs, food costs, and cash throughout shift. * Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. * Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager. * Comply with all restaurant, Brand, and franchisee policies. * Respond positively to coaching and feedback, and show passion for learning. * Hold yourself accountable for your designated responsibilities on your shift. * Dedicate yourself to learning and being capable of executing multiple tasks. Being Passionate About Operational Excellence * Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant. * Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency. * Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training. * Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws. * Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed. * Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required. MINIMUM QUALIFICATIONS INCLUDE: * Must be able to fluently speak/read English * Math and writing skills * Restaurant, retail, or supervisory experience preferred * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Passion for Results - set compelling targets and deliver on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). * This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10876501"},"date Posted":"2026-01-17T02:49:02.500477+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4233 Tamiami Trail","address Locality":"Port Charlotte","address Region":"FL","postal Code":"33952","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Be a Part of the Fiesta... Come Join The Pollo Nation! You will need an email account click here to create one if you do not currently have one: Create Email Account When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Overview The Manager in Training (MIT) position is designed to prepare individuals for future leadership roles by providing comprehensive, hands-on experience in restaurant operations. The MIT supports all aspects of daily management, including food safety, guest service, labor management, and team development. Through partnership with the Training General Manager, Field Training Manager and leadership team, the MIT will learn to foster a high-performance culture, maintain operational excellence, and lead a team of up to 25+ employees. Qualities and Responsibilities: Oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation. Support a high-performing team culture through ongoing coaching, engagement, and accountability. Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care. Supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards. Conduct daily pre-shift meetings (huddles) to align teams on goals, service standards, and operational updates. Assist in scheduling, inventory, ordering, payroll, fund handling, and reconciliation processes. Participate in hiring, onboarding, training, and developing both hourly team members and future leaders. Monitor labor and financial performance, and help drive achievement of key targets (sales, labor, transactions, and EBITDA). Maintain facility cleanliness and equipment functionality; report any issues promptly. Ensure timely and accurate incident reporting, compliance with all safety protocols, and maintenance of a safe, inclusive work environment. Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance. Embrace change with a positive attitude and adaptability in a dynamic environment. Make sound decisions under pressure and help navigate operational challenges. Perform other duties as assigned in alignment with company policies and procedures. Education, Experience and Additional Skills: High school diploma or GED required. 3-5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role. ServSafe Certification required. Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools. Strong verbal and written communication skills in English. Proven leadership ability, team development experience, and a passion for operational excellence. Computer Skills: Basic computer skills Excel knowledge preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Temperature controlled restaurant. The noise level in the work environment is low to moderate. Equipment Used: Computer, fax, calculator, copier, phone. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Are you ready to join a championship team? SK Midwest is hiring for the Shift Leader position. Since pioneering the first nutritional Smoothie franchise in 1973, we've grown to be the largest nutritional Smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients and blend with a purpose! Our Team Development Plan empowers you to advance within the company. Our mission is to help people discover their purpose and deliver an unparalleled experience. If you share our passion, let's embark on this life-changing journey together! JOB DESCRIPTION At Smoothie King, the Shift Leader role is more than just a job, it's an opportunity. In addition to working with your GM as a leader in a Smoothie King store, Shift Leaders gain life experience that goes far beyond just serving a great product in a friendly environment. The successful candidate will be passionate about the business and demonstrate a willingness to take on new challenges. They will support their team, by: Demonstrating a Guest comes first' attitude; modeling actions for other team members Providing a high-quality product, ensuring compliance to company food safety procedures Properly prepping all fruits, vegetables, frozen items, powders and liquids Communicating and working with the Team to accomplish all goals Modeling and encouraging team in upselling at point of sale (POS) Providing a safe, well-maintained store for team and guests, using company tools and checklists Perform opening and closing Shift Leader duties Following all cash handling and inventory reporting with integrity Supporting and adhering to company standards for operations, marketing/communications and brand identity Ensuring store is cleaned to meet Smoothie King and State/County Dept of Health standards Having the ability to take initiative and possess skills for problem solving and conflict resolution Demonstrating a high level of professionalism, with excellent communication skills A job at Smoothie King is more than just a job. It's a stepping-stone to a successful future in the world of business. WE OFFER: Flexible hours to accommodate personal commitments Personal career development with a focus on internal promotions Competitive pay and incentives for top performers Nurturing work environment where team members are highly valued Opportunity to serve a healthy, great-tasting product and make a positive impact REQUIREMENTS: A dedicated focus to an outstanding customer experience Guest service experience in a restaurant or retail environment - 1 year Supervisory or leadership experience - 6 months or more PT is a minimum of 15 hours/week; opening, closing, some weekends and holidays FT 40 hr week, based on needs of the business; opening, closing, some weekends and holidays Availability at hire to be maintained throughout 90-day probationary period Must be 18 years of age or older Must have reliable transportation to be at work on time each day Must be authorized to work in the United States Ability to lift or assist in lifting to 50 pounds Ability to stand for 8 or more hours, outside of breaks Ability to walk, reach with hands and arms, climb, balance, twist, stoop, kneel or crouch Ability to tolerate exposure to a wide variety of fresh, dried and/or frozen products, and powdered substances including but not limited to strawberries, bananas, peanuts, tree nuts (such as almonds) milk, soy, proteins, grains and spices, without posing a direct threat to personal health and safety Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40 F to -10 PAY: $ 16.00/hour + pooled tips paid weekly BENEFITS: Paid Training Weekly Paycheck Corporate benefitshub.com membership Employee discount, including at partner Midwest Brands Health, Dental, Vision and Life insurance (Full Time) Paid Time Off (Full Time) ------------------------------------------------------------------------------------------------------------------------------------------ Midwest Brands, owned by the Hamilton and Clancy Group are made up of more than 110 Planet Fitness gyms, Smoothie Kings and Buff City Soap stores across 12 states. Our mission is to help the world live a healthy lifestyle by offering the best products to put in and on your body while providing the best facilities for a judgment free workout. Midwest Brands aim to be the best employer to our team members, enabling them to provide World Class Guest Service, every time!

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time. What's In It for You? * Competitive pay and shift-based incentives * Career growth opportunities - many of our General and Co-Managers started as Shift Managers! * Leadership development and hands-on training to sharpen your skills * Flexible scheduling to support work-life balance * A fast-paced, people-first environment where your leadership matters * Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more! What You'll Do Lead a Winning Team on Your Shift * Set the tone with a cheerful, can-do attitude that motivates your team * Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling * Coach team members in real-time, offering guidance and support during every shift * Address guest concerns with empathy and professionalism, escalating when necessary Drive Operational Excellence * Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards * Ensure proper execution of inventory, vendor check-in, and promotional communication * Oversee key store processes including write-offs, cash wrap, and compliance documentation * Lead shift change communication and ensure team alignment throughout the day Model Communication & Accountability * Effectively relay important updates from the leadership team to shift associates * Monitor task completion and provide immediate feedback to drive results * Support a team culture rooted in accountability, respect, and teamwork * Proactively step in during busy times or challenges-showing your team what great leadership looks like What We're Looking For * 2-3 years of work experience (retail, restaurant, or food service preferred) * 1+ years of leadership or supervisory experience (preferred) * Comfort in fast-paced, high-volume, guest-focused environments * Ability to follow through on tasks and coach others to do the same * Strong communication and team building skills Must Haves for this Role * High School Diploma or GED (in progress or completed) * Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks * Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

A Shift Manager is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Shift Manager must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential. Essential Duties and Responsibilities Execution ✓ Accountable for ensuring we are not out of food in the restaurant (take action) ✓ Ensures team members are in proper uniform and following the proper uniform guidelines ✓ Ensures all open and unopened product is labeled ✓ Daily curb appeal walkthrough ✓ Windows clean without fingerprints ✓ All equipment working ✓ Proper handwashing ✓ All food safety standards are followed ✓ LTO execution ✓ Leadership; primary and secondary responsibilities: leading team members when MOD ✓ Accountable for team members following procedures during the shift ✓ Setting daily shift goals and communicating them using a shift huddle/huddle board ✓ Talks team into and out of position -TIP TOP ✓ At least 2 Travel paths completed during the shift ✓ Guest surveys during the shift-ACR ✓ Table touches/guest interaction ✓ Resolving guest issues using H.E.A.R.T. Administrative Work ✓ Complete all Tasks in Zenput - all HACCP logs were completed during the shift ✓ Check emails ✓ Counting the safe ✓ Counting the registers ✓ Daily production planning ✓ Daily Inventory ✓ Position planning and execution (Shift to Assist form) ✓ Written documentation of team member issues ✓ Check-in deliveries ✓ Daily login to the rSuccess Dashboard via the Scoop Restaurant Follow Up ✓ Communicating with the other department managers if one of their team members is not doing their job or if any equipment maintenance issues ✓ Before leaving for the day, ensure the restaurant is left neat, clean, and organized for the next shift Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k)

The Shift Manager is responsible for Quality and Services systems in the restaurant. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets. Requirements: Must be able to perform the essential functions of this position safely while meeting productivity standards Able to stand and/or walk entire shift Able to lift up to 50 pounds occasionally Occasional bending and twisting 1-year experience as Shift Lead or Manager or Donatos equivalent experience Successful Completion of Donatos M.I.T. Program and all corresponding certifications, Shift Manager E-learning modules, and food safe handler's courses Can execute all items on the Shift Manager readiness checklist Duties & Responsibilities: Interacts with and listens to customers attentively and enthusiastically. Anticipates the needs of the customers at all access points and removes existing or potential service barriers. Displays caring and empathy for customers and follows correct steps when resolving complaints. Ensures the team delivers all elements of Donatos Service Behaviors. Contributes to the team morale by displaying enthusiasm and commitment by word and action. Properly trains new Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values. Ensures customers receive their orders accurately and within the quoted promise times. Ensures shift execution (pre/post-shift checklists, game plans, and dough plans). Understands and coaches the principle drivers for People, Promise and Prosperity (positive environment, scale usage, etc.). Models performance standards (primary responsibility to direct & coach, secondary responsibility to assist). Takes personal responsibility and ownership for managing Product Quality, Service, and Prosperity. Manages food, labor and costs through training and coaching. Acts in a timely and decisive manner to adjust staffing for business volume changes. Controls food cost components of waste, prep, weights, portioning, and theft during shifts. Demonstrates, trains, and enforces operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness. Knows, enforces, and educates Associates on all applicable labor laws. Opens and/or closes the restaurant with proper administrative procedures and completes assigned paperwork. Trains and enforces correct cash control procedures. Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing. Ensures Associates understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department. Manages the people, product, and equipment in the restaurant to deliver the Mission & Promise. Uses proper security and verification procedures when handling deposits and safe contents. Effectively uses Donatos' pre-shift and shift job aids and tools to ensure optimum product quality. Manages dough and day dots to ensure the best quality. Properly executes, enforces, and manages food safety and sanitation requirements.

 SUMMARY: Shift managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Shift Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall management during assigned shifts. DUTIES AND RESPONSIBILITIES: Service: Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures Operations: Facilitate opening and closing of stores Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions Ensure store merchandising standards are consistently executed per the company guidelines Coordinate, monitor and align team resources to maximize sales and service potential Resolve basic IT /register issues and escalate as necessary Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately Prepare for and participate in inventories; verify high risk counts Financial/Business: Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events Communicate daily with the team; look for additional ways to drive business through product, processes, or people People/Leadership: Serve as the Manager on Duty providing leadership during assigned shifts Direct, coach, and train Associates in their daily job assignments Represent and support the company by fostering strong business relationships within the airport community Monitor and address performance issues in a timely manner through a partnership with AGM or GM Contribute feedback on Associate reviews and provide input on Associate counseling Other duties as assigned

The Shift Manager is responsible for Quality and Services systems in the restaurant. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets. Requirements: * Must be able to perform the essential functions of this position safely while meeting productivity standards * Able to stand and/or walk entire shift * Able to lift up to 50 pounds occasionally * Occasional bending and twisting * 1-year experience as Shift Lead or Manager or Donatos equivalent experience * Successful Completion of Donatos M.I.T. Program and all corresponding certifications, Shift Manager E-learning modules, and food safe handler's courses * Can execute all items on the Shift Manager readiness checklist Duties & Responsibilities: * Interacts with and listens to customers attentively and enthusiastically. * Anticipates the needs of the customers at all access points and removes existing or potential service barriers. * Displays caring and empathy for customers and follows correct steps when resolving complaints. * Ensures the team delivers all elements of Donatos Service Behaviors. * Contributes to the team morale by displaying enthusiasm and commitment by word and action. * Properly trains new Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values. * Ensures customers receive their orders accurately and within the quoted promise times. * Ensures shift execution (pre/post-shift checklists, game plans, and dough plans). * Understands and coaches the principle drivers for People, Promise and Prosperity (positive environment, scale usage, etc.). * Models performance standards (primary responsibility to direct & coach, secondary responsibility to assist). * Takes personal responsibility and ownership for managing Product Quality, Service, and Prosperity. * Manages food, labor and costs through training and coaching. * Acts in a timely and decisive manner to adjust staffing for business volume changes. * Controls food cost components of waste, prep, weights, portioning, and theft during shifts. * Demonstrates, trains, and enforces operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness. * Knows, enforces, and educates Associates on all applicable labor laws. * Opens and/or closes the restaurant with proper administrative procedures and completes assigned paperwork. * Trains and enforces correct cash control procedures. * Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing. * Ensures Associates understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department. * Manages the people, product, and equipment in the restaurant to deliver the Mission & Promise. * Uses proper security and verification procedures when handling deposits and safe contents. * Effectively uses Donatos' pre-shift and shift job aids and tools to ensure optimum product quality. * Manages dough and day dots to ensure the best quality. * Properly executes, enforces, and manages food safety and sanitation requirements. Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members. Whether you're looking for your first job or want to advance your career, you'll love being part of a work environment that's not just rewarding and fun, but supportive too. We're committed to hiring associates who we feel will be a great fit with the Donatos family - and then empowering them to become leaders who bring out the full potential of everyone around them.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Firehouse Subs is not your ordinary sub shop. We were founded by real Firefighters. Our restaurants are full of hard-working, fun-loving people with a genuine drive for success. THESE OPENINGS ARE FOR THE FOLLOWING FIREHOUSE SUBS LOCATIONS; 3398 FORUM BLVD - FORT MYERS 7091 COLLEGE PKWY - FORT MYERS 2612 SANTA BARBARA BLVD - CAPE CORAL 1519 NE PINE ISLAND RD - CAPE CORAL WE ARE GROWING FAST AND WE ARE NOW HIRING CREW MEMBERS & SHIFT MANAGERS! FIREHOUSE SUBS - Fort Myers & Cape Coral, FL STARTING HOURLY WAGE: CREW MEMBERS; $12.00-$14.00/HOUR PLUS $3-$5 PER HOUR GUARANTEED IN TIPS! STARTING HOURLY WAGES: SHIFT MANAGERS: $13.00-$15.00/HOUR PLUS $3-$5 PER HOUR GUARANTEED IN TIPS! We are a TOP 40 Brand and we are currently accepting applications for all of our Lee County Restaurants. Our Crew Members, Shift Leaders and Managers enjoy.... Competitive hourly wage or salary PLUS TIPS Employer contribution to Health Insurance after 90 days of full-time employment Dental & Vision Insurance plans available Employee Assistance Program (EAP) offered at no cost to ALL employees Very flexible schedules COMPLIMENTARY MEAL while on duty and discounts on meals off duty Fun, friendly and team-oriented environment Excellent growth opportunities (We currently have 4 Lee County Firehouse Subs locations, with more coming!) Our Lee County Franchises are locally owned and operated, so you are working with the ownership daily! No more waiting for an annual review to get a raise, or having to fill out paperwork to request time off......we invest in our people! If you have Management experience in QSR, we will put you right into our Management Training Program after your initial training period ends for a "Fast Track" to advancement with us. Meal discount at any of our Lee County Firehouse Subs Restaurants while off duty Recognition and BONUS programs for outstanding performance FUN Manager Outings & Holiday Parties Job Types: Full-time, Part-time Starting Wage/Salary: With tips, hourly wages for Crew & Shift Managers range from $15-$22 per hour Applicants will be contacted within 1-8 hours of applying APPLY VIA INDEED: Respond to this ad via the "Apply" option APPLY VIA EMAIL: Send Name, Preferred Location, Phone Number, Availability and Preferred Start Date to: *********************** APPLY IN PERSON: Between 2 pm and 5 pm at the following locations 3398 Forum Blvd Fort Myers 2612 Santa Barbara Blvd Cape Coral 7091 College Pkwy Fort Myers 1519 NE Pine Island Rd. Cape Coral Job Types: Full-time, Part-time Pay: With tips, hourly wages for Crew range from $14-$17 per hour Experience: Hospitality: 1 year (Preferred)