Shift Manager - LNG
Shift manager job in Everett, MA
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $123,000 to $150,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
This person will supervise an operations crew charged with responsibility for safely operating a liquefied natural gas (LNG) import and distribution terminal.
Primary Duties and Accountabilities
Provides leadership and guidance to liquefied natural gas (LNG) operations crew in a 12-hour daily rotational shift environment, including holidays, weekends, and nights.
Operate and control natural gas process systems loading of LNG trailers, and monitoring and controlling the unloading of LNG ship understanding the design and function of the various components which make up these systems and understanding and adhering to safety protocols.
Accountable for the safety of the Everett LNG Facility and serves as a liaison between Operations, Maintenance, Marketing and other departments to convey critical information related to the safe and efficient operation of the facility.
Supervises the activities of all shift Operators, provide mentoring and instruction and hold individuals accountable for performance and behavior.
Provide technical support to problem solving activities during the shift and ensure reliability issues are identified and properly communicated to the appropriate departments.
Demonstrates and promotes values-based behaviors', build a highly motivated and highly functional team of Operators maintains the integrity of his/her crew through training, development, and performance management and support open and effective communication.
Responsible for assigning work to his/her own crew. Responsibilities include participating in the scheduling of operations shift personnel, prioritizing schedule conflicts ensuring adequate shift coverage during normal and abnormal conditions troubleshooting equipment problems and effectively transitioning work from one crew to the other.
Acts responsibly and professionally at all times, facilitates first line management decisions during abnormal/emergency situations and comfortable interfacing with all levels of the organization and with customers, State and local officials.
Participate in various reviews such as Terminal PHAs, system HAZOPs, P&ID review, and engineering design phase.
In accordance with Federal regulations, this person will be subject to random drug and alcohol testing and must pass an annual physical examination. Regulations also mandate that this person will be trained and certified in basic first aid, CPR, and fire fighting skills.
Assists in the development and implementation of equipment shutdown and LOTO procedures for safe plant operations.
Ensure compliance with all federal, state, and local regulatory requirements and maintain environmental stewardship.
Minimum Qualifications
Bachelor's degree in engineering or technical discipline with 5 years related experience OR
Associate's degree in engineering or technical discipline with 7 years related experience OR
High school diploma/GED with 9 years related experience
Maintain minimum access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Experience in maintenance and work management
Technical experience related to power generation equipment auxiliaries
Experience with Asset Suite 9 (AS9)
Preferred Qualifications
Demonstrated leadership skills to include attention to safety (personal and environmental schedules, equipment and its efficient use, and the use of employees to get the job done.
Effective communication skills in all directions.
Ability to plan and organize work through scheduling and making appropriate assignments to best utilize available talent.
Motivational skills that foster individual and team development and accomplishment.
Full understanding and appreciation for procedures, policies, processes and practices.
Ability to use the technology and equipment associated with both the Shift Manager position and those positions assigned to the Shift Manager.
No formal discipline within the last 24 months.
Ability to work in an environment that includes climbing, walking long distances, and standing for the majority of the time.
Ability to lift a minimum of 50 pounds.
Supervisory experience.
LNG Marine Terminal experience.
KFC General Manager - Referral Bonus $100
Shift manager job in Stonington, CT
Restaurant General Manager
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
Banquet Manager
Shift manager job in Cambridge, MA
The Banquet Manager assists with hiring and training all banquet staff including scheduling and monthly meetings, illustrating proper techniques and etiquette for all styles of service. Supervise the set up of functions to include placement of linens, silver, china and glassware according to event specifications. Visually inspect function rooms and equipment for cleanliness, proper inventory and set-up. You'll be part of a dynamic team and work closely with culinary, sales, and operations departments to ensure a successful event from start to finish. Join us in creating unforgettable memories for our guests!
We offer competitive compensation and benefits packages, as well as opportunities for career growth and development. If you have a passion for food and a drive for excellence, apply now!
Qualifications
Previous supervisory/management experience and skills
2 years banquet management experience preferred
Previous hotel food and beverage experience preferred
Ability to lead and manage a team
Requires computer skills
Strong business communication skills
Extra Perks that we offer:
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
AWS Connect - Lead / Manager
Shift manager job in Providence, RI
Role: Lead / Senior Manager - AWS Connect
Required Skills & Experience
12+ years of IT experience with at least 5+ years in AWS Connect and cloud contact center architectures.
Proven leadership in Cisco-to-AWS migration programs, IVR modernization, and chatbot/voicebot transformation.
Strong hands-on knowledge of:
Amazon Connect (Contact flows, routing profiles, queues, telephony)
Experience designing and integrating microservices / APIs (Java, Node.js preferred).
AWS Lambda, Lex, S3, CloudWatch, DynamoDB, IAM, API Gateway
Deep understanding of IVR systems, telephony, SIP, call flows, and BFSI customer service journeys.
Food and Beverage Manager
Shift manager job in Boston, MA
WHO ARE WE LOOKING FOR?
The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a start-up environment and are committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.
Primary Responsibilities
Responsible for providing direction and leadership in full-service restaurants. The Food and Beverage Manager is responsible for leading restaurant teams to achieve operational and financial goals. They will manage performance and maintain the facilities in accordance with The ‘Quin House service standards to ensure high member satisfaction and an exceptional dining experience.
Compensation: $75,000 - $80,000 + Potential Bonus
ABOUT THIS ROLE
Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation
Implement overall food & beverage the strategy that aligns with organizational policies and goals
Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans
Monitor and analyze cost center financial performance and contribution to club's profitability
Implement and maintain F&B marketing and other marketing activities and club programming initiatives
Hire, train, empower, coach and counsel, performance and salary reviews
Manage payroll, reports, forecasts, inventory and budget for the restaurant
Implement procedures to increase member and employee satisfaction
Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
Assume 100% responsibility for the quality of services provided
Perform purchasing and inventory responsibilities on a daily/weekly basis
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop the staff in all areas of managerial and professional development
Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis
Investigate and resolve member complaints regarding food quality and service
Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
WHO WE ARE LOOKING FOR
At least 3-5 years of progressive experience in a hotel or restaurant experience.
Startup/opening of hotels and restaurants experience preferred
Service oriented style with professional presentations skills
Experience managing and developing teams
Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work
Excellent oral and written communication skills
Detail oriented, excellent prioritization, time management, organizational and follow up skills
Demonstrated ability for process excellence and project management
Experience implementing new F&B concepts preferred
Good financial acumen
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
Comfortable with WORD, PowerPoint and Excel
High School Diploma or equivalent
The 'Quin House is an equal opportunity employer committed to the full inclusion of all qualified individuals.
General Manager, Events
Shift manager job in Pawtucket, RI
The Guild Brewing Company, Rhode Island's largest craft brewery, is currently looking for a passionate and experienced General Manager, Events to oversee the Guild's event portfolio. This individual will be responsible for overseeing a team of event specialists and support staff to ensure high level execution of all private events and festivals for the Pawtucket beer hall, The Barn (our dedicated Pawtucket event space) and The Nook at The Guild Warren. There might be additional responsibilities as The Guild Brewing Company continues to grow and is adding location in Providence (The Guild PVD) and Plainville, MA (The Guild Garden at Plainville Square) in the spring of 2026.
Essential Duties and Responsibilities include the following:
· Overall management oversight of private events ranging to weddings, corporate events and private gatherings
· Handle all Guild Pawtucket Barn booking and client communication
· Assist in pre-event logistics and execution of events
· Manage event/bartending staff during events
· Execute “guest first” experience handling a wide range events
· Assist in the development of event marketing strategy and overall promotional calendar
· Demonstrated ability to be successful in a collaborated team environment
· Ability to manage others in a dynamic work environment
Requirements:
· 5+ years related experience in the event or promotional industry
· Client and guest focused mentality
· Excellent problem solving/troubleshooting ability
· Must be available to support 10-hour shift, nights, weekends and holiday schedules as required.
The General Manager, Events' position is full time salaried position with competitive base pay plus a bonus structure. Comprehensive benefits including health, vacation, holiday time and retirement plan with company match.
To be considered for this position, send resume and cover letter to *******************.
Isle Brewers Guild, LLC. is an Equal Opportunity Employer committed to workforce diversity. M/F/D/V are encouraged to apply.
Pre-employment background check required.
Shift Supervisor
Shift manager job in Plymouth, MA
Shift Supervisor - Energy Plant
Schedule: Rotating 12-hour shifts (Alternating days and nights, every 2 months)
Sign-On Bonus Available
Salary: Up to $150,000 Basic Salary + Bonus + Competitive Package + Sign on
About the Role:
George Thomas Executive Search is partnering with a leading company to find a dedicated Shift Supervisor for their state-of-the-art Energy Plant. This facility is committed to environmental sustainability and operational excellence.
Key Responsibilities:
- Ensure a safe working environment and compliance with safety procedures.
- Supervise plant operations, including boilers, turbine, and steam plant.
- Approve maintenance requests and manage safety permits.
- Respond to emergencies, directing or executing necessary actions.
- Maximize operational performance and troubleshoot issues.
- Coordinate maintenance and manage shift personnel.
- Train and develop team members, maintaining administrative records.
- Address housekeeping and manpower direction.
Qualifications:
- 3+ years of supervisory experience in power or resource recovery operations.
- Hands-on experience with high-pressure boilers and electrical generation.
- Massachusetts Second Class Engineer's License required.
- ASME QRO Provisional License and ability to obtain Site Specific Operators License.
- Strong skills in troubleshooting, communication, leadership, and problem-solving.
- Ability to work shifts, including nights, weekends, and holidays.
Join us and contribute to a sustainable energy future!
*Apply now for this opportunity.*
Assistant Manager
Shift manager job in Boston, MA
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Associate Boutique Manager, you will lead the team to:
To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
THE QUALIFICATIONS
The Associate Boutique Manager has:
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Store Manager
Shift manager job in Providence, RI
Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Providence, Rhode Island. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing.
Location: Providence Place Mall (Rhode Island)
Salary: $75-85K
Overview
Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards.
Upholding and enforcing all policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote culture and Code of Conduct through our 4 Principles.
Qualifications
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
If you are interested in and qualified for this role, please forward your resume today!
Retail Store Manager
Shift manager job in Providence, RI
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of a Store Manager ready to contribute our continuous expansion across the United States. This person will be responsible for store KPIs and team management. An interest in designer toys will make you a competitive candidate for this position. The position reports to & receives functional guidance from the Area Manager.
What You Will Achieve
Manage a team of Supervisors, and Brand Associates setting expectations, goals, and develop talent;
Responsible for total store, 4 wall ownership, Brand standards , Operations, People, setting high store standards that reflects company brand image, values, and culture that is focused on providing positive customer and employee experience.
Execute Visual Merchandising and Marketing directives from business partners and install Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures.
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings.
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed.
Must be able to work flexible hours including nights, weekends, holidays.
Up to 10% travel may be required to support, attend business operation meeting with international team in evening.
What You Will Need
Retail industry knowledge, skills, and abilities;
1+ years of Retail Store Manager experience with a high number of sku volume ,and executing retail Marketing and Visual Merchandising experience.
Experience in managing more than 10 or more retail employees in store.
Experienced working with international business partners, ability to speak or understand multiple languages is a plus.
Associates Degree or Bachelors Degree in Business Management related will be preferred.
Ability to adapt to a fast-paced environment and implement new standardization directives.
What We Offer
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law
Restaurant Manager - Fenway Park
Shift manager job in Boston, MA
Aramark Sports & Entertainment is looking to hire a new Restaurant Manager for Fenway Park, home of the Boston Red Sox to support our food and beverage operations.
As a Restaurant Manager, you will plan, manage, and lead contracted food service operations to meet operating and financial goals, client objectives, and guest needs. The manager will report to senior leadership with a team of direct reports.
COMPENSATION: The salary range for this position is $65,000 to $75,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ?
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation .
?
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Full P&L responsibility for restaurant.
Manage the client relationship at the location, while providing hands on execution and leadership of operations.
Leadership of a team of chefs and workforce throughout the restaurant.
Partner with the senior leadership to plan and execute business development strategy for growth.
Recruitment and development of new and existing restaurant staff.
Be present in the dining room, engaging with guests, and ensuring proper food and drink timing
Purchasing decisions and control inventories.
Quickly and adequately recover guest experiences that fail to meet guest expectations.
Participate in a relevant and effective approach to marketing and social media.
Prepare monthly accounting documents and use accounting software.
Responsible for menu creation and design
Manage Schedules for all FOH Staff
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Minimum of 5+ years food service management experience is required.
? Direct P&L responsibility within a comparably scoped environment
? Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment.
? Knowledge of Advanced Cocktail Preparation, including strict oversight on quality and consistency.
? The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role.
? A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
? Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable.
? Ability to use Microsoft Suite, including Excel, Word, Outlook, and Teams.
? Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Shift Leader
Shift manager job in Boston, MA
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
Responsibilities of the Shift Leader Position:
Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
Ensures a safe working environment by role modeling and requiring safe work behaviors.
Motivates and trains.
Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
Ensures food quality and 100% customer satisfaction.
Ensures complete and timely execution of corporate & local marketing plans.
Champions recognition and motivation efforts
Provides regular feedback to the team and RGM.
Minimum Requirements: Is This You?
Must be at least 18 years of age.
Supervisory experience in the Quick Service Restaurant industry or retail environment
Attendance and Punctuality a must
Basic business math skills
Good oral/written communication skills
Basic personal computer literacy
Enthusiasm and willing to learn.
Team player
Commitment to customer satisfaction Why Taco Bell?
Have a strong work ethic
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Antique Jewelry Store Manager
Shift manager job in Boston, MA
Join the Market Square Jewelers Team in Boston!
Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry.
About Market Square Jewelers
With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston.
The Role
As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement.
Key Responsibilities
Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals
Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation
Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry
Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic
Collaborate with company leadership to execute marketing and community engagement initiatives
Monitor store performance and implement strategies to improve efficiency, productivity, and profitability
Qualifications
2+ years of retail management experience (jewelry industry experience strongly preferred)
Operationally minded, with excellent organizational and leadership skills
Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused
Passion for jewelry, design, and personal style
Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment
Why You'll Love Working With Us
Be part of an established, family-owned business with a rich history and a loyal customer base
Work in a newly designed showroom in one of Boston's most charming neighborhoods
Lots of support through our network of 7 stores, while staying in a growth mindset
Competitive compensation and growth opportunities within a respected jewelry company
Standby Cafeteria Manager, Food & Nutrition Services
Shift manager job in Boston, MA
General Information Job Title: Standby Cafeteria Manager FTE: 8 hr/day Grade: 16 Job Code REPORTS TO: Assistant Director Operations Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. With approximately 49,000 students from over 114 different countries, nearly 8,000 employees, and an annual budget of $973 million, the BPS is the largest district in Massachusetts and one of the most diverse as well.
Currently BPS has 125 schools with two different food service delivery models. The majority of schools have full service kitchens with a full time cafeteria manager and subordinate staff. The remaining schools and programs are satellite sites receiving meals from a consolidated production facility. The district serves approximately 17,000 breakfasts, 25,000 lunches, and 2,100 after school meals per day. During the summer months BPS serves roughly 22,000 meals at sites all over the city. BPS has been approved for the Community Eligibility Provision (CEP); which enables the district to provide free meals to all Boston students.
GENERAL DESCRIPTION
The Boston Public Schools and Food and Nutrition Services (FNS) are seeking a Standby Cafeteria Manager who is dependable, flexible, accountable, confident, leads by example, provides clear direction, is a problem solver, an active listener and works well with others. Standby Cafeteria Managers is a full time position assigned to FNS Central Office. Standby Cafeteria Managers will be deployed to schools and kitchens on an as needed basis to provide coverage for vacant school-based cafeteria manager positions or absent school-based cafeteria managers. This is an exciting opportunity for student and food service centered individuals who wish to gain experience in different schools and kitchens across the District. This unique opportunity includes placements in our schools and kitchens that need your help the most.
The Standby Cafeteria Manager is responsible for creating a welcoming meal experience for students by ensuring cafeteria staff comply with the safe preparation, handling and preparation of food. A Standby Manager evaluates food for quality, quantity, appearance, temperature and taste.
The position requires travel to all neighborhoods in the City of Boston. Shift time and location may vary daily.
RESPONSIBILITIES:
* Provides supervision to cafeteria staff to maintain uniform standards and practices.
* Provides training to cafeteria staff in areas of food preparation, quality control, and sanitation, as needed.
* Supervises and participates in food preparation and service in order to maintain high standards of food flavor and appearance.
* Orders food and supplies in accordance with menu and volume requirements.
* Verifies deliveries and safeguards storage of food and supplies.
* Establishes daily and weekly work schedules for cafeteria personnel and delegates assignments as needed, to include plans for storage and use of leftovers.
* Instructs personnel in the proper use and care of equipment.
* Ensures the health and safety of students and personnel by instructions in adherence to the Massachusetts Sanitary Code.
* Assists Field Coordinator with corrective action procedures, as needed.
* Maintains careful and accurate records of sales, food and supply purchases, inventory, and personnel.
* Maintains careful and accurate records of income, food and supplies, and personnel.
* Promotes fair and harmonious working relationships to encourage and motivate personnel.
* Follows all policies of the School Committee, FNS Department and instructions of the Field CoordinatorField Coordinator relating to safety measures, sanitation practices, personnel standards, work techniques, and methods of performing duties.
* Works cooperatively with students, school administrators, and school personnel.
* Records cash receipts, prepares bank deposits and monthly income reports.
* Participates in in-service training and other activities to stimulate professional growth.
* Reports to the assigned location in appropriate uniform as scheduled.
* Performs other related work duties as required.
QUALIFICATIONS - Required:
* High school diploma or GED required
* Food Safety Certification for Managers.
* Must be Food Safety certified (ServSafe).
* Passing grade on Manager's Proficiency Exam (administered by FNS).
* Experience and proficiency with Microsoft Office and Google Suite products (e.g. Excel, Sheets, Word, Docs, and PowerPoint), and internet applications
* Physical Requirements:
* Standing: 45% of 8-hour day
* Walking: 45% of 8-hour day
* Sitting: 10% of 8-hour day
* Must be able to lift at least 50 lbs.
* Ability to work in and out of extreme temperature environments, including walk-in refrigeration and freezers.
* Current authorization to work in the United States - Candidates must have such authorization by their first day of employment.
* Must have a valid Massachusetts driver's license and access to a vehicle.
* Ability to travel to necessary location(s) as required, in a timely manner.
* Pass a CORI/SORI criminal background check.
QUALIFICATIONS - Preferred:
* At least two years management experience in an institutional food service setting.
* Certificate from a recognized trade, technical or vocational school at high school level or higher, with a focus in culinary arts or food services or food trades
* Ability to give and follow oral and written instructions.
TERMS:
This position is subject to the City of Boston residency requirement.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
Catering Manager | Full-Time | Rhode Island Convention Center & Amica Mutual Pavilion
Shift manager job in Providence, RI
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role pays an annual salary of $69,000-$79,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 12, 2025.
Responsibilities
Assists in the overall effective management of Catering and Concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
Assists in vault opening, closing and balancing, as necessary.
Generates event employee schedules and verifies employee time as required.
Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.\
3-5 years of experiefcne in catering or consessions
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyDirector - Dining Services
Shift manager job in Plymouth, MA
We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Food Service Director will be working in a hospitality model kitchen, cooking, serving, and interacting with residents of our assisted living care facility. If you are an experienced culinary professional with a passion for interacting with people and a desire to work for a great company that stresses a strong work-life balance, this is the ideal opportunity for you!
While the Food Service Director position does contain several management duties, this is not a full administrative position. We expect this individual to be hands-on and, on the line, helping your cooks prepare and serve food at least 2 shifts per week. In addition, this person is expected to become integrated in the Benchmark community, interacting with residents and resident families and when necessary, acting as a liaison between residents and your staff.
Responsibilities
Responsible for managing a team of food service professionals as you prepare quality meals for our residents Completing daily administrative reports
Ensuring compliance with state, federal and local regulations as well as Benchmark's S&P's
Reporting all accidents and incidents to Executive Director
Assuring that planned menus are followed in accordance with established dietary guidelines records
Assuring cleanliness of all work areas
Inspecting food storage rooms, utility janitorial closets, etc. for upkeep, supply, and infection control
Reviewing all temperature documentation of freezers, refrigerators, etc. for proper temperatures
Addressing resident concerns or any problems with service immediately
Managing department budget and maintain adequate financial records and cost reports
Conducting monthly food advisory board meetings with residents and keeping minutes
Working minimum one weekend day every work week
Requirements
Must be able to follow written and oral instructions.
Must have knowledge of dietary procedures and related Health Department regulations and guidelines for food service operations.
Must be able to serve food and beverages for residents in a prompt and efficient manner.
Be able to lift up to 50lbs.
This is primarily a standing position, required to stand in one place for extended periods.
As a community leader at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Vacation and Health & Wellness Paid Time Off3
Discounted Meal Program
Associate Referral Bonus Program, up to $1,500
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits; no enrollment waiting period
401k Retirement Plan with Company Match
Company-provided Life Insurance & Long-Term Disability
Manager Food Operations I
Shift manager job in Providence, RI
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
**Responsibilities :**
+ Manage all Galley staff and oversee operation of all galleys and food outlets
+ Coordination of all food offering including group offerings and special requests
+ Oversee proper preparation of special dietary meals and food allergies for Guests and Crew
+ Monitor all Culinary standards, inventory and cost control
+ Complete random food and menu audits
+ Maintains close relationship with shore side F&B management team
+ Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms
+ Responsible for setting Departmental goals
+ Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary
+ Ensure facilities and equipment are maintained and in good working order
+ Inventory control (par levels turnover and replenishment)
+ Monitoring/Implementation of garbage separation and disposal procedures
+ Monitor handling, maintenance, and reordering of operating equipment
+ See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS
+ Facilitate department meetings
+ Provide leadership for all direct reports; Responsibilities include, but are not limited to:
+ Managing personnel files
+ Review and approve all renewal contracts before distribution
+ Conducting performance reviews, including discipline as needed
+ Ensuring Project Onboard compliance
+ Monitoring STAR, while making necessary corrections
+ Onboard training, new hire and ongoing
+ Succession planning
+ Crew recognition and communication
**Basic Qualifications :**
+ Minimum five years experience in high volume galley/F&B operation
+ Certified Executive Chef or equivalent degree in Culinary Arts
+ College education or equivalent industry experience preferred
+ Ship experience preferred
+ Excellent working knowledge of food and beverage products, services, and equipment
+ Demonstrated ability to calculate cost potentials/projections and understands the impact on budget
+ Technical and functional understanding of the ship based food and beverage operation
+ Excellent verbal and written communication skills
+ Strong interpersonal communication skills
+ Proficient in Microsoft Office and Outlook
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1250075BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Banquet Manager
Shift manager job in Newport, RI
Property Description
Newport Harbor Island Resort presents an exciting opportunity for job applicants looking to join a premier resort destination in Newport, Rhode Island. Our resort offers a picturesque location overlooking the stunning Newport Harbor, providing a unique and captivating experience for our guests. As a team member, you will have the opportunity to work in a beautiful and tranquil setting, delivering exceptional service and creating unforgettable memories for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, Newport Harbor Island Resort is the perfect place to further your hospitality career. Join our team of dedicated professionals and be a part of our commitment to providing unparalleled guest experiences in one of New England's most sought-after destinations. Apply now and take the next step in your hospitality journey with Newport Harbor Island Resort! #NewportHarborIsland #RhodeIslandJobs #HospitalityCareers #ResortJobs #TeamNewportHarborIsland #LuxuryHospitality
Overview
Join our team as a Banquet Manager for an exciting opportunity to showcase your leadership skills in a fast-paced, high-end environment! We are seeking a motivated and detail-oriented candidate to manage and coordinate banquet events, ensuring seamless execution and exceptional guest experiences. The Banquet Manager assists with hiring and training all banquet staff including scheduling and monthly meetings, illustrating proper techniques and etiquette for all styles of service. Supervise the set up of functions to include placement of linens, silver, china and glassware according to event specifications. Visually inspect function rooms and equipment for cleanliness, proper inventory and set-up. You'll be part of a dynamic team and work closely with culinary, sales, and operations departments to ensure a successful event from start to finish. Join us in creating unforgettable memories for our guests!
Qualifications
Previous supervisory/management experience and skills
2 years banquet management experience preferred
Previous hotel food and beverage experience preferred
Ability to lead and manage a team
Requires computer skills
Strong business communication skills
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $75,000.00 - USD $85,000.00 /Yr.
Auto-ApplySenior Catering Manager - Wedding Specialist
Shift manager job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Sr. Catering Sales Manager - Wedding Specialist is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Primary market includes handling of wedding related inquiries and leads, driving conversion on this business and management of logistics.
The Sr. Catering Sales Manager - Wedding Specialist is responsible for administrative and office responsibilities as assigned in an effort to support the operations of the Sales and Catering departments.
Actively prospect and sell the hotel to local catering market segments while providing the catering department administrative support or duties as assigned. Strong performance from this position will result in greater hotel exposure, client satisfaction, repeat business, and an enhanced revenue stream.
Attend all required departmental meetings.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company and department sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Invite clients to the hotel for entertainment, lunches, and tours.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Catering to ensure that issues receive follow-up.
Prepare Event Orders (EOS) as per client needs, as assigned.
Prepare Event floor plans as per client needs, as assigned.
Responsible for meeting and exceeding personal sales food, beverage and rental revenue goals, monthly, quarterly and yearly.
Develop existing clients and effectively solicit new sales prospects and former clients for the purpose of selling catering services and banquet space
Specifically handle the wedding market and secondarily manage social and corporate catering market
Develop list of prospective local clients through sales calls, sales blitzes, referrals or inquiries.
Discuss catering requirements, calculate costs, negotiate price and prepare sales proposals, suggest menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.
Solicit and maintain ongoing contact with active accounts to promote repeat business; continuous contact with former accounts to identify the need for additional catering services and to solicit repeat business.
Promote catering services, food and beverage and banquet facilities through direct client contact to maximize profits from food & beverage revenues and meeting room rental.
Maintain ongoing relationships with hotel clients and negotiates contracts and agreements.
Establish client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort.
Clearly communicate details of events to client and hotel departments via banquet event orders and internal meetings
Conduct tours of the hotel function space and guestrooms; entertain qualified potential clients.
Present for client events at the hotel to insure a smooth delivery of arrangements
Accurately forecast individual booking revenues and cancellations; accurately track consumption on all bookings.
Assist the client in menu planning; coordinate food, beverage, meeting room set-up, and other services as requested by the client; ensure all requirements are communicated and completed to the clients specifications.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction within 24 hours.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Accor and Raffles Boston Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working.
Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations.
Adhere to all Fairmont Opera Sales & Catering Standards and procedures including appropriate trainings
Finalize Programs - Develop menus and agendas, insure BEOs are issued, and complete all pertinent correspondence with outside vendors.
Adjust function space in order to ensure maximum potential revenues.
Payment of Functions - Establish payment methods of catered functions.
Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily BEO meetings as necessary and monthly department meetings
Qualifications
Education & Experience:
At least 5 years of catering sales management experience including wedding planning.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move object.
General Requirements:
Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with the Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming.
Comply with the Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Additional Information
Salary: from $83,000 to $93,000
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
Shift Manager
Shift manager job in Newport, RI
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills