Shift manager jobs in Puerto Rico - 119 jobs

Profile The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues. Description - External The right person for this job takes great enjoyment in: + Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. + Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. + Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. + Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team. + Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues. + Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling. + Ensuring compliance with all practice policies and procedures. + Ensuring adherence to Banfield dress and grooming guidelines. A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal. Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision and dental insurance is offered to associates based on eligibility. If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.com/Careers and apply today for an opportunity in your area. We look forward to speaking with you about your desire to join Banfield and make a better world for pets! + You must believe preventive care is the best and only way to achieve a long and healthy life for each pet. + You must embrace and thrive on providing exceptional client and pet experiences. + You must be available to work weekend and evening shifts. + You must be comfortable working in an environment with loud noise and strong smells. + You must be 18 years of age or older. + You must have a minimum of two years of veterinary hospital experience. + We are a drug-free, smoke-free, equal opportunity employer. Are You Passionate About Preventive Pet Care? Apply Today! Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.Pay Range: $17.57 - $22.45 HourlyThe pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits: + Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. + Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* + Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. + Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* + Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* + Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. + Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. + Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. + Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. + Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. + Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* + Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* + Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. + Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. + Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* + Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* + Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* + Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* + Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* + Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* + Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities The Bar Manager oversees all operations and monitors compliance with all F&B policies, standards, and procedures. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Develops events with specific goals and plans to prioritize, organize, and accomplish work. Monitors and maintains the productivity level of employees. Verifies that all team members/supervisors understand the brand specific philosophy. Maintains the operating budget and verifies that standards are followed. Assists supervisors in understanding team members' ever-changing needs and expectations, and how to exceed them. Coordinates cleaning programs in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements. Establishes and maintains open, collaborative relationships with employees. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service. Demonstrates knowledge of the brand specific service culture. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers daily. Takes proactive approaches when dealing with guest and employee concerns. Responds in a timely manner to customer service department requests. Negotiate contracts and manage vendor relationships to optimize cost and quality. Recruit, hire, and train F&B staff, including servers, bartenders, and support personnel. Provide ongoing coaching and performance feedback to ensure service excellence. Analyze sales trends and identify opportunities for revenue growth and cost savings. Ensure compliance with food safety regulations and health code standards. Creates new Bar menu according to cost with new trends and techniques. Proficiency in reservations systems and booking logistics. Ensure that proper security procedures are in place to protect employees, customers and company assets. Investigate and resolve complaints concerning food quality and service. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager. Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information. Perform other duties as assigned by the manager. Qualifications Hospitality oriented. Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred). Proven experience in food and beverage management, with a minimum of 3 years in a supervisory role. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge in industry trends, techniques on beverages. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Flexibility to work various shifts, including weekends and holidays. Fully Bilingual (English/Spanish) Benefits 401(k) 401(k) Matching Health Insurance Vision Insurance Dental Insurance Paid Holidays The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc. within self and team. Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following:  Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.  Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.  Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.  Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.  Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.  Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.  Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.  Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity, and communicate with the other associates to maintain the flow of patients.  Obtain relevant information and history from clients and maintain proper and complete medical charts.  Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. The pay range for this role is $17.57 - $22.45 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition. Facilities Manager Job Duties Keeping an area clean, safe, and in good working condition and having good supervisory skills. Responsibilities usually include: 1) Using CMMS and schedule for cleaning and maintenance of the facility. 2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis. 3) Ensuring adequate lighting in all areas. 4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist. 5) Maintaining precise records of the working condition of the facilitys equipment. 6) Directing responsibilities to other staff members and evaluating their performance. 7) Preparing and conducting safety training programs. 8) Implementing new technology into processes if required. 9) Suggesting and discussing areas for improvement with management. 10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them. 11) Establishing and overseeing recycling operations where required. 12) Making building Facilities Manager Knowledge and Skills 1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner. 2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines. 3) A keen attention to detail, especially the ability to quickly spot threats to safety.

Job DescriptionGeneral Manager Salary: Negotiable (Executive-level compensation package) We are seeking a highly experienced General Manager to lead a large-scale, full-service luxury resort destination in Puerto Rico. This role requires a proven hospitality executive with deep operational expertise across rooms, golf, food & beverage, and resort amenities, as well as the strategic mindset to support continued growth, including the launch of a residential component. This is a high-visibility leadership role with full P&L responsibility, overseeing a complex operation with 400+ guestrooms, multiple golf courses, and diverse revenue streams. Key Responsibilities Provide executive leadership and strategic direction for all resort operations Oversee financial performance, budgeting, forecasting, and profitability Lead and develop a large, multi-department leadership team Ensure exceptional guest experience across lodging, golf, dining, and amenities Drive operational excellence, brand standards, and service culture Partner with ownership and corporate stakeholders on long-term strategy Support the development and integration of a residential offering Champion compliance, safety, and risk management initiatives Qualifications Proven experience as a General Manager of a large, complex resort Demonstrated success managing 400+ room properties with multiple amenities Strong background in golf resort operations required Experience with mixed-use or residential-hospitality developments preferred Spanish fluency strongly preferred (not required) Willingness and ability to relocate to Puerto Rico Strategic, hands-on leader with strong financial acumen Must be legally authorized to work in Puerto Rico without employer sponsorship.

Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business • Understands financial opportunities by surveying restaurant demand. • Partners with key individuals in the local community to assess opportunities. • Identifies and analyzes competitors. • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. • Supports on-site/off-site public relations opportunities to promote the restaurant. • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. • Serves as the primary point of contact for restaurant events. • Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Conducts daily "taste panels" to educate, drive sales and create sales goals. • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. • Monitors compliance with all applicable laws and regulations. • Monitors adherence to liquor control policies and procedures. • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. • Monitors alcohol beverage service for compliance with local laws. • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. • Assists servers and hosts on the floor during meal periods and high demand times. • Advocates sound financial/business decision making. • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants.. • Addresses guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Verifies corrective action is taken to continuously improve service results. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities • Actively participates in the hiring process to identify the right talent to support the outlet's concept. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Facilitates the fair and equal treatment of employees. • Strives to improve employee retention. • Monitors employee attendance of on-going training to understand guest expectations. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Encourages recognition of employees across areas of responsibility. • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. • Establishes guidelines so employees understand expectations and the work. • Utilizes interpersonal and communication skills to lead, influence, and encourage others. • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish own work. • Monitors and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. • Provides work-related training, supervising, follow-up and hands-on management. Additional Responsibilities • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Fine Dining Restaurant General Manager is responsible for overseeing all aspects of a fine dining restaurant operation, ensuring exceptional culinary and service experiences that reflect the highest standards of hospitality and excellence. This role requires refined leadership, a deep understanding of luxury service, and the ability to cultivate a culture of elegance, precision, and team engagement. The General Manager will lead all front-of-house operations, collaborate closely with culinary leadership, and maintain rigorous attention to detail in service delivery, guest relations, and operational performance. They are also responsible for maintaining profitability, controlling labor and expenses, developing high-performing teams, and ensuring compliance with all safety, sanitation, and regulatory requirements while elevating the overall guest journey. Marketing and strategic planning initiatives to attract discerning clientele are also central to this role. Education & Experience • Bachelor's degree or equivalent experience in Food & Beverage operations. • At least four (4) years of progressive experience in fine dining restaurant operations within a luxury hospitality environment. • Minimum of 2 years of management experience in a hotel or restaurant is preferred. • Deep understanding of wine service, tasting menus, and high-end service protocols. • Excellent interpersonal and communication skills, with strong attention to detail. • Valid Food Handler's Certificate, First Aid, and CPR certification. • Strong leadership background in the culinary field. • Proficiency in POS systems, Microsoft Office Suite, and reservation platforms (e.g., OpenTable).In-depth knowledge of health and safety regulations. • Proven comprehensive understanding and adherence to company policies, procedures, job descriptions, daily memorandums, health and safety regulations, sanitation protocols, chemical usage, fire safety procedures, and HACCP guidelines. • Fluent in English, Spanish languages required. Skills and Competencies • Exceptional knowledge of luxury guest service standards, fine dining etiquette, and culinary presentation. • In-depth knowledge of wines, spirits, and pairings with the ability to educate guests and staff confidently. • Experience managing wine inventories, collaborating with sommeliers, and curating beverage menus that complement the cuisine. • Ability to manage staffing efficiently to optimize operations and minimize labor costs. • Ability to quickly assess situations, identify issues, and implement effective solutions to ensure smooth operations and guest satisfaction. • Strong understanding of budgeting, cost control, and financial reporting to maintain profitability and adhere to budget guidelines. • A keen ability to anticipate guest needs, exceed expectations, and resolve complaints efficiently, ensuring an exceptional guest experience. • Ability to effectively manage multiple tasks and prioritize responsibilities in a fast-paced, dynamic environment while maintaining high standards of service. Physical Requirements • Ability to stand for extended hours. • The ability to work through long shifts, including late-night hours and/or weekends. • Ability to work effectively in a loud, crowded setting. • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Job Description ! Our Shift Supervisors contribute to the success of Starbucks by assisting the store manager during shifts. This includes running the store on shift, supporting baristas, training new team members, and delegating tasks. Creates the Starbucks experience by providing prompt service, delivering quality products and beverages, and maintaining a clean and comfortable environment. REQUIREMENTS : · Previous experience in supervision of personnel of at least 1 year or more. · Passion for coffee and people. · Availability to work weekends and holidays. · Ability to manage the work of others and learn quickly. · Strong communication and interpersonal skills. WE OFFER: We are proud to invest in you and share some of our special incentives to eligible candidates: · Training. · Probationary period of 6 months. · Vacation and Sickness Leave. · Medical plan (if you work an average of twenty (20) hours or more). · Life Insurance (if you work an average of twenty (20) hours or more). · Free drinks during the shift. · Discounts on products. · Opportunity for growth and development. Employer with Equal Employment Opportunity .

! Our Shift Supervisors contribute to the success of Starbucks by assisting the store manager during shifts. This includes running the store on shift, supporting baristas, training new team members, and delegating tasks. Creates the Starbucks experience by providing prompt service, delivering quality products and beverages, and maintaining a clean and comfortable environment. REQUIREMENTS : · Previous experience in supervision of personnel of at least 1 year or more. · Passion for coffee and people. · Availability to work weekends and holidays. · Ability to manage the work of others and learn quickly. · Strong communication and interpersonal skills. WE OFFER: We are proud to invest in you and share some of our special incentives to eligible candidates: · Training. · Probationary period of 6 months. · Vacation and Sickness Leave. · Medical plan (if you work an average of twenty (20) hours or more). · Life Insurance (if you work an average of twenty (20) hours or more). · Free drinks during the shift. · Discounts on products. · Opportunity for growth and development. Employer with Equal Employment Opportunity.

About Discovery Land Company Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts worldwide. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service. We don't build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable. Main Responsibilities - Direct and oversee all food and beverage operations across restaurants, bars, banquets, and special events, ensuring consistent high-quality service aligned with Moncayo's luxury brand. - Develop and implement service standards and operating procedures to guarantee excellence in all F&B outlets. - Partner with the Executive Chef and culinary team to design menus, set pricing strategies, and create seasonal and special event offerings. - Manage the department's P&L, including revenue generation, cost control, inventory management, and budget forecasting. - Recruit, train, and mentor a high-performing F&B team, promoting a culture of exceptional service and professional development. - Ensure compliance with all health, safety, and food sanitation regulations. - Coordinate with the marketing team to promote dining experiences, events, and special offerings. - Engage with guests to ensure satisfaction, address feedback, and enhance the overall dining experience. - Oversee vendor relationships and procurement to maintain premium quality standards and negotiate favorable terms. - Monitor industry trends and introduce innovative concepts to keep Moncayo's F&B offerings fresh and competitive. Requirements & Skills - Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. - 5+ years of progressive leadership experience in food and beverage operations, with at least 2 years in a managerial role in a luxury resort, club, or fine-dining environment. - Proven track record of managing budgets, financial analysis, and cost control while maintaining exceptional service standards. - Strong leadership, team-building, and people management skills. - Excellent interpersonal and communication skills; bilingual in English and Spanish strongly preferred. - Deep understanding of current culinary, beverage, and hospitality trends. - Ability to thrive in a fast-paced, guest-focused environment and adapt to evolving needs. Working Conditions - Fast-paced, guest-facing environment with multiple dining outlets and event spaces. - Flexible schedule required, including evenings, weekends, and holidays, to oversee peak operations and special events. - Regular collaboration with culinary, operations, marketing, and finance teams. Compensation & Benefits - Competitive salary with executive-level benefits. - Performance-based incentives tied to revenue and guest satisfaction metrics. - Opportunities for professional growth and participation in a high-end luxury hospitality environment. About the Project - Moncayo Golf & Ocean Club Moncayo is a premier destination in Puerto Rico that blends a world-class golf course, luxury hotel, exclusive residences, and unique amenities. Our vision is to create a community where excellence, service, and nature converge. We pride ourselves on offering exceptional experiences to our guests and residents through teamwork, professionalism, and attention to detail. At Moncayo, our employees embody pride, ownership, and accountability every day, ensuring that every guest experience reflects our culture of luxury and well-being.

General Manager DEPARTMENT: Administration REPORTS TO: Regional Manager/Regional Vice President/Senior Vice President FLSA STATUS: Salaried, Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! COLISEO DE PUERTO RICO The Coliseo de Puerto Rico is the largest and most prominent indoor arena in Puerto Rico and the Caribbean. Located in San Juan's Hato Rey district and managed by Legends | ASM Global, the venue hosts world-class concerts, sporting events, and cultural programming, with a seating capacity of up to 18,500 and cutting-edge production capabilities. Since opening in 2004, it has welcomed over ten million attendees and ranked among the top-grossing arenas globally. Named in honor of beloved Puerto Rican entertainer José Miguel Agrelot, the Coliseum serves as a powerful economic and cultural driver for the island, drawing international acts and audiences while reinforcing Puerto Rico's status as a premier destination for live entertainment. PUERTO RICO CONVENTION CENTER The Puerto Rico Convention Center, located in the Isla Grande district of San Juan, is the largest and most advanced convention facility in the Caribbean. Managed by Legends | ASM Global, the PRCC spans over 600,000 square feet and features a 152,700-square-foot exhibition hall, a 39,500-square-foot ballroom, and numerous meeting spaces equipped with state-of-the-art technology. Since opening in 2005, the PRCC has hosted a wide range of high-profile conferences, trade shows, and public events, playing a key role in driving business tourism and economic growth for the island. Designed to reflect Puerto Rico's coastal beauty with its signature wave-inspired architecture, the PRCC anchors a vibrant district that includes the Sheraton Hotel and Distrito T-Mobile, making it a premier destination for both business and leisure events in the region. THE ROLE This individual will be responsible for the overall management, promotion, and operation of both the Coliseo de Puerto Rico and the Puerto Rico Convention Center. Oversight will include all facets of venue operations such as booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and guest services. The role requires a strategic and collaborative leader who can drive business growth, enhance client, and guest experiences, and ensure operational excellence across both high-profile venues, while aligning with Legends | ASM Global's standards and the broader goals of Puerto Rico's tourism and entertainment sectors. Essential Duties and Responsibilities Provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events. Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents. Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facilities. Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed. Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice. Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facilities. Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue. Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc. Maintains compliance with local, territorial, and federal regulations, including labor laws, permitting, safety, and accessibility standards specific to Puerto Rico. Ensures effective communication and community engagement in both Spanish and English to foster positive relationships with local stakeholders, vendors, and guests. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legends | ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE A bachelor's degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required. A well-established leader and professional with a minimum of 7-10 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium. SKILL AND ABILITIES Must be able to perform effectively under significant pressure typically associated with meeting the demands and timetables of our industry. Strong understanding of local, regional, and federal regulations applicable to Puerto Rico. Incumbent must demonstrate business acumen with a client/customer service focus. Demonstrated ability to build and maintain relationships with government entities, community organizations, clients, and internal teams. Excellent problem-solving, communication, and organizational skills. Fluency in both Spanish and English is required. COMPENSATION Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site - Coliseo de Puerto Rico & Puerto Rico Convention Center. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. STK San Juan is a world-renowned brand, with a unique concept which blends the modern steakhouse and chic lounge into one vibe dining experience with the quality of a traditional steakhouse. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities The Food & Beverage Assistant Manager assists the Food & Beverage Manager in overseeing all aspects of the food and beverage operations to ensure the highest level of guest satisfaction and profitability. Supervise and coordinate the activities of the food and beverage staff, including servers, bartenders and hosts/hostesses. Train new employees on service standards, food and beverage preparation, safety procedures, and customer service protocols. Schedule staff to ensure adequate coverage during peak hours and special events. Monitor guest satisfaction levels and respond promptly to guest feedback and complaints. Ensure that all guests receive exceptional service and have a memorable dining experience. Handle difficult situations with professionalism and resolve issues to the satisfaction of the guest. Assist in developing and implementing policies and procedures to optimize efficiency and productivity in the food and beverage department. Oversee inventory management, including ordering, receiving, and maintaining stock levels of food, beverages, and supplies. Ensure compliance with all health, safety, and sanitation regulations, including food handling and storage procedures, cleanliness standards, and alcohol service laws. Conduct regular inspections of the dining area, kitchen, and storage areas to maintain a safe and hygienic environment. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Ensure that proper security procedures are in place to protect employees, customers and company assets. Investigate and resolve complaints concerning food quality and service. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager. Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information. Perform other duties as assigned by the manager. Qualifications Hospitality oriented. Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred). Proven experience in food and beverage management, with a minimum of 2 years in a supervisory role. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must have computer skills (Excel/Word/PowerPoint) Must have knowledge of POS Systems Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines Ability to work flexible hours, including nights, weekends, and holidays Fully Bilingual (Spanish/English) Benefits 401(k) Employer Contribution to 401(k) Health Insurance Vision Insurance Dental Insurance Life Insurance Paid Holidays The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

San Juan, Puerto Rico | Salary: Negotiable About the Property Launching in February 2026, Casa Collection will be a distinctive portfolio of guesthouses and hotels designed to provide authentic, transformative experiences that create lasting memories for guests. Our curated guest houses-Casa Lucienne, Casa Botanica, Casa Lotus, and Môme Beach House (launching next month) combine soulful design, cultural programming, and personalized service. Each Casa reflects our belief in hospitality as a form of art, connection, and community. Role Overview The General Manager will play a critical role in the success of Casa Collection, from its launch and beyond. We are seeking a versatile, detail-oriented leader and exceptional communication skills. The ideal candidate will be highly organized, technically savvy, proactive, and service-driven, with a proven ability to establish and streamline communications, directives, protocols, and processes. This individual will oversee property performance, mentor teams, elevate service standards, and ensure the highest levels of guest satisfaction - consistently delivering experiences that surpass expectations while representing the brand with professionalism and warmth. Key Responsibilities ● Lead day-to-day operations across four boutique properties. ● Act as the face of the brand, ensuring an elevated guest experience. ● Oversee and mentor the Director of Operations and property teams. ● Uphold service and brand standards across all properties. ● Partner with existing digital marketing support to optimize exposure. Requirements ● Bilingual in Spanish and English. ● Excellent interpersonal and leadership skills. ● Local experience in Puerto Rico strongly preferred. ● Prior boutique or lifestyle hotel experience is an advantage. ● Must be legally authorized to work in Puerto Rico or the US.

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Ensures staff understands local, state and Federal liquor laws. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Establishes guidelines so employees understand expectations and parameters. • Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Ensures corrective action is taken to continuously improve service results. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Ensures employees are treated fairly and equitably. Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Ensures recognition is taking place across areas of responsibility. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Fine Dining Restaurant General Manager is responsible for overseeing all aspects of a fine dining restaurant operation, ensuring exceptional culinary and service experiences that reflect the highest standards of hospitality and excellence. This role requires refined leadership, a deep understanding of luxury service, and the ability to cultivate a culture of elegance, precision, and team engagement. The General Manager will lead all front-of-house operations, collaborate closely with culinary leadership, and maintain rigorous attention to detail in service delivery, guest relations, and operational performance. They are also responsible for maintaining profitability, controlling labor and expenses, developing high-performing teams, and ensuring compliance with all safety, sanitation, and regulatory requirements while elevating the overall guest journey. Marketing and strategic planning initiatives to attract discerning clientele are also central to this role. Education & Experience • Bachelor's degree or equivalent experience in Food & Beverage operations. • At least four (4) years of progressive experience in fine dining restaurant operations within a luxury hospitality environment. • Minimum of 2 years of management experience in a hotel or restaurant is preferred. • Deep understanding of wine service, tasting menus, and high-end service protocols. • Excellent interpersonal and communication skills, with strong attention to detail. • Valid Food Handler's Certificate, First Aid, and CPR certification. • Strong leadership background in the culinary field. • Proficiency in POS systems, Microsoft Office Suite, and reservation platforms (e.g., OpenTable).In-depth knowledge of health and safety regulations. • Proven comprehensive understanding and adherence to company policies, procedures, job descriptions, daily memorandums, health and safety regulations, sanitation protocols, chemical usage, fire safety procedures, and HACCP guidelines. • Fluent in English, Spanish languages required. Skills and Competencies • Exceptional knowledge of luxury guest service standards, fine dining etiquette, and culinary presentation. • In-depth knowledge of wines, spirits, and pairings with the ability to educate guests and staff confidently. • Experience managing wine inventories, collaborating with sommeliers, and curating beverage menus that complement the cuisine. • Ability to manage staffing efficiently to optimize operations and minimize labor costs. • Ability to quickly assess situations, identify issues, and implement effective solutions to ensure smooth operations and guest satisfaction. • Strong understanding of budgeting, cost control, and financial reporting to maintain profitability and adhere to budget guidelines. • A keen ability to anticipate guest needs, exceed expectations, and resolve complaints efficiently, ensuring an exceptional guest experience. • Ability to effectively manage multiple tasks and prioritize responsibilities in a fast-paced, dynamic environment while maintaining high standards of service. Physical Requirements • Ability to stand for extended hours. • The ability to work through long shifts, including late-night hours and/or weekends. • Ability to work effectively in a loud, crowded setting. • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities The Food & Beverage Assistant Manager assists the Food & Beverage Manager in overseeing all aspects of the food and beverage operations to ensure the highest level of guest satisfaction and profitability. Supervise and coordinate the activities of the food and beverage staff, including servers, bartenders, hosts/hostesses, and kitchen staff. Train new employees on service standards, food and beverage preparation, safety procedures, and customer service protocols. Schedule staff to ensure adequate coverage during peak hours and special events. Monitor guest satisfaction levels and respond promptly to guest feedback and complaints. Ensure that all guests receive exceptional service and have a memorable dining experience. Handle difficult situations with professionalism and resolve issues to the satisfaction of the guest. Assist in developing and implementing policies and procedures to optimize efficiency and productivity in the food and beverage department. Oversee inventory management, including ordering, receiving, and maintaining stock levels of food, beverages, and supplies. Ensure compliance with all health, safety, and sanitation regulations, including food handling and storage procedures, cleanliness standards, and alcohol service laws. Conduct regular inspections of the dining area, kitchen, and storage areas to maintain a safe and hygienic environment. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Ensure that proper security procedures are in place to protect employees, customers and company assets. Investigate and resolve complaints concerning food quality and service. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager. Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information. Perform other duties as assigned by the supervisor. Qualifications Hospitality oriented. Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred). Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Proven experience in Food and Beverage Management, with a minimum of 2 years in a supervisory role. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Knowledge of industry trends, culinary techniques, and beverage trends. Must have computer skills (Excel/Word/PowerPoint) Strong communication, organization, problem-solving, and follow-up skills Must have knowledge of POS Systems Ability to work flexible hours, including nights, weekends, and holidays Fully Bilingual (Spanish/English). Benefits 401(k) Employer Contribution to 401(k) Health Insurance Vision Insurance Dental Insurance Life Insurance Paid Holidays Employee Discount The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Salary: Negotiable (Executive-level compensation package) We are seeking a highly experienced General Manager to lead a large-scale, full-service luxury resort destination in Puerto Rico. This role requires a proven hospitality executive with deep operational expertise across rooms, golf, food & beverage, and resort amenities, as well as the strategic mindset to support continued growth, including the launch of a residential component. This is a high-visibility leadership role with full P&L responsibility, overseeing a complex operation with 400+ guestrooms, multiple golf courses, and diverse revenue streams. Key Responsibilities Provide executive leadership and strategic direction for all resort operations Oversee financial performance, budgeting, forecasting, and profitability Lead and develop a large, multi-department leadership team Ensure exceptional guest experience across lodging, golf, dining, and amenities Drive operational excellence, brand standards, and service culture Partner with ownership and corporate stakeholders on long-term strategy Support the development and integration of a residential offering Champion compliance, safety, and risk management initiatives Qualifications Proven experience as a General Manager of a large, complex resort Demonstrated success managing 400+ room properties with multiple amenities Strong background in golf resort operations required Experience with mixed-use or residential-hospitality developments preferred Spanish fluency strongly preferred (not required) Willingness and ability to relocate to Puerto Rico Strategic, hands-on leader with strong financial acumen Must be legally authorized to work in Puerto Rico without employer sponsorship.

The Banquet Manager is responsible for assuring the success of all banquet events, while maintaining a profitable operation and high-quality products and service levels. He/she is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Education & Experience • At least 2 years of progressive experience in a hotel or a related field. • High school diploma required. • Previous supervisory responsibility preferred. • Strong knowledge of service standards, and different service types (French, Russian, etc.). • Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations. Physical Requirements • Long hours are sometimes required. • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.