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Shift manager jobs in Richland, WA

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  • Shift Manager

    Arby's, Flynn Group

    Shift manager job in Kennewick, WA

    Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: + Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness + Train and develop team members to ensure they consistently deliver exceptional service + Strictly adhere to all company policies and procedures to maintain a high standard of quality + Successfully implement strategies to drive sales and achieve financial targets + Monitor and maintain inventory levels to reduce waste and improve efficiency + Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: + Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry + Proven ability to lead a team and deliver exceptional customer service + Excellent communication and interpersonal skills + Strong organizational and time management abilities + Ability to work in a fast-paced and high-pressure environment + Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Shift Manager Compensation Range: $17.00 - $19.00 per hour; depending on location. Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $17-19 hourly 60d+ ago
  • Shift Leader - 2404 W Court Street

    Weber Enterprises 4.1company rating

    Shift manager job in Pasco, WA

    Job Details TACO BELL 22517 - PASCO, WA $17.25 - $17.25 HourlyJob Posting Date(s) 11/06/2025Description Are you ready to lead a team, manage shifts, and develop your leadership skills while working alongside friendly colleagues in a fast-paced environment? Whether you're looking for a rewarding part-time opportunity or the start of a full-time career in the food industry, we want to connect with you! If you're at least 18 years old and have prior restaurant or customer service experience, we'd love to speak with you. ABOUT US Weber Enterprises, Inc. is a family-owned Taco Bell franchisee with over 40 locations across Oregon and Washington-and we're still growing! Our success is driven by our commitment to making great food, delivering excellent service, and taking care of our most important ingredient: our people! JOB SCOPE The Shift Leader ensures fast service, resolves guest complaints, and maintains quality standards. They manage product preparation, food safety, and costs while overseeing daily operations, including opening and closing duties. The Shift Leader leads by example, fosters teamwork, and communicates effectively to meet customer needs and maintain a positive, efficient environment. ESSENTIAL JOB DUTIES Essential job functions include the following. Other functions may be assigned as business conditions change. Serving the Guest: Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience. Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products. Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards. Anticipate service bottlenecks, make quick decisions, and take action to resolve issues. Take action to meet customer needs. Managing the Business: Ensure proper product preparation, portioning, cooking, and sanitation, while managing labor and food costs within acceptable limits. Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues. Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards. Contribute to daily workflow with regular, punctual attendance and a high level of energy to meet customer demands. Learn quickly and adapt to constant changes in a fast-paced environment. Leading People: Lead by example, adhering to appearance and procedural standards, and participate in goal setting. Provide constructive feedback, resolve performance issues, and encourage teamwork and collaboration. Communicate effectively, both verbally and in writing, with the team and managers. Communicate viewpoints and concerns to fellow employees and managers in a constructive manner. Exert a high degree of energy and drive to meet customer demands. SUPERVISED ROLES Team Members Qualifications JOB QUALIFICATIONS Must be 18 years of age or older. Legally authorized to work in the United States. Available to work flexible hours. Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements). Must be able to obtain additional food safety certification (on the job) Strong communication and customer service skills. Capable of making quick, effective decisions. PHYSICAL DEMANDS The physical demands listed below are necessary to perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. Must be able to stand for 10 hours during a shift. Must be able to occasionally lift and carry up to 50 pounds, and frequently lift and carry up to 30 pounds. Must be able to frequently push and pull up to 20 pounds. Occasional climbing, stooping, kneeling, overhead lifting, and working on ladders are required. Constant reaching and grasping are required. Frequent bending, handling, fine manipulation, and keying are required. Repetitive use of both hands and feet is required. BENEFITS Specific benefit eligibility criteria may apply. Your hiring manager can provide more information. Flexible Schedules: We offer FULL TIME & PART TIME schedules! Free Taco Bell (Shift Meal) Same-Day Pay Options 401k w/Company Match Health, Vision, Dental, and Life Insurance Supplemental Disability Insurance Options Employee Assistance Program GED Completion Program Tenure Incentives $$ Discounts on Cell Service, Theme Parks, Car Rentals, and More! Room for Growth - We foster a "promote from within" culture! JOIN OUR TEAM AND FIND OUT WHAT IT MEANS TO LIVE MAS! “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” Weber Enterprises is an Equal Opportunity Employer.
    $35k-44k yearly est. 34d ago
  • Firehouse Subs Shift Leader

    Sun Pacific Energy 4.1company rating

    Shift manager job in Pasco, WA

    REPORTS TO: General Manager STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements. Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner. Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Actively participates in all Public Safety Foundation initiatives. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to the GM/Owner any and all issues that may impact our business. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by GM/Owner. Specializing in hot subs, Firehouse Subs serves large portions of premium meats and cheeses, “steamed” hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family's decades of firefighting service. Firehouse Subs is committed to giving back and has donated over $20 million to public safety organizations. Our mission is to carry on our commitment to and passion for: Hearty and Flavorful Food Heartfelt Service, and Public Safety
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Pizza Shift Leader - Papa Johns

    Papa John's-Dough Nation

    Shift manager job in Kennewick, WA

    Job DescriptionPapa Johns is Hiring Shift Leaders! Join Our Winning Team! Invest in Your Future with Dough & Degrees! At Papa Johns, we believe in your growth and development. Inquire about our Dough & Degrees program during your interview! Part of your college degree could be PAID FOR while you lead our pizza team to success! Our Secret Ingredient: YOU! Like our delicious toppings, our employees are diverse yet come together to create the ultimate pizza experience. Join us as we make Papa Johns even "better"! Enjoy the Perks of Being a Papa Johns Shift Leader: - Flexibility - We Understand Your Life Outside of Work. - Career Growth - 89% of Our Promotions Come from Within! - Competitive Pay - Combination of hourly wages + tips - Employee Discount - 50% OFF All Products Qualities We Seek: - Motivated to Lead and Inspire.- Excellent People Skills and Team-Building Abilities.- Customer Service Focused - Delivering Happiness, One Pizza at a Time!- Business Savvy - Drive to Increase Profits and Success. Requirements to Rise as a Shift Leader: - Manage Store Cash- Ensure Proper Inventory Levels to Minimize Loss.- Maintain a Clean, Safe, and Organized Restaurant.- Adhere to Safety and Security Standards.- Reliable Transportation for Work.- Lead and Motivate Your Team to Success.- Train and Promote Quality Standards to Team Members.- Address Customer Concerns Promptly and Professionally. Apply Now and Ignite Your Success as a Papa Johns Shift Leader! It is the policy of Papa Johns to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
    $33k-43k yearly est. 14d ago
  • Shift Leader Kennewick Popeyes

    Ambrosia QSR

    Shift manager job in Kennewick, WA

    Reports To: General Manager FLSA Status Type: Non-Exempt - Hourly Direct Reports: None Shift Leader The Shift Leader role at Ambrosia QSR is a variable-hour position responsible for overseeing designated shifts to support daily restaurant operations. After certification, Shift Leaders manage assigned time periods, ensuring guest satisfaction, team coordination, and the successful execution of restaurant initiatives. During peak hours, they work at the front of the restaurant, leading the team to provide a high-quality guest experience. Proficient in all team member roles and responsibilities, shift leaders effectively manage operations in the absence of a general manager and responsibilities will vary based on the needs of the specific restaurant. Job Responsibilities Team * Train and develop staff by implementing established training plans and systems to achieve targeted goals * Ensure that employees take the required breaks and comply with minor work limitations as directed * Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty * Promptly report employee concerns or complaints to the General Manager and Human Resources Guests * Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment * Conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience * Exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service * Effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions * Foster a safe, inclusive, and respectful work environment by upholding company policies against harassment, discrimination, and retaliation, and promptly report any concerns to the General Manager and Human Resources * Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes * Follow hygiene and food safety protocols, including frequent handwashing * Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift Operations * Oversee compliance with all food safety regulations and enforce restaurant safety procedures * Ensure staff are properly trained and prepared for promotions & LTOs * Use a headset to monitor team interactions with guests, providing praise coaching, or redirection as needed * Identify and troubleshoot basic equipment maintenance issues to ensure smooth operations * Maintain daily food safety compliance and uphold operational standards * Communicate effectively with the General Manager and other leadership as necessary * Deliver exceptional guest service and support team members by actively working in front-of-house operations Profitability * Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system * Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs * Utilize equipment, small wares, and products as intended, troubleshoot minor issues, and report malfunctioning or unsafe equipment immediately * Enforce the proper use of safety equipment by all employees to maintain a secure work environment * Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines Education and Work Experience * High school diploma or equivalent * Serv Safe training & certificate * Prior experience with a POS System * Shift control training is conducted at the current restaurant and verified by the General Manager and District Manager Qualifications and Skills * Authorized to work in the United States * Must be at least 18 years of age * Able to successfully pass a background check, including criminal history and a Motor Vehicle Report (MVR) * Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards * Excellent verbal and written communication skills for effective collaboration with team members and supervisors * Dedicated to hands-on leadership, focusing on team development and growth * Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths * Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with internal and external stakeholders Work Environment and Physical Requirements The work environment is fast-paced, high-energy, and dynamic, requiring the ability to multitask and remain organized under pressure. You will be working in a team-oriented atmosphere, collaborating with other members of the team to ensure smooth restaurant operations. This role involves frequent interaction with customers, creating a welcoming and efficient dining experience. The restaurant environment includes both indoor and outdoor areas, and you may be required to stand, walk, and move throughout the shift. Safety and cleanliness are top priorities, and all staff members are expected to follow health and safety protocols. Flexibility in working hours, including nights, weekends, and some holidays, is required. Benefits Medical - United Healthcare and Kaiser Flexible Spending Accounts - Medical, Limited Dental & Vision, Dependent Day Care Sick Time - 1 hour for every 30 hours worked, no waiting period Direct Deposit Matching 401(K) and Roth retirement savings plans - age 20 or above Flexible Scheduling Growth Opportunities Complimentary meal for each shift worked
    $33k-43k yearly est. 60d+ ago
  • Assistant Manager - Kennewick

    ICCU

    Shift manager job in Kennewick, WA

    To effectively assist the Branch Manager to operate a branch. Coach staff and maintain business relations. Duties and Responsibilities: Maintains a strong focus on helping each member achieve financial success. Ensure member experiences are always at or above our Eagle Service Standards. Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. Be a positive influence on creating an upbeat and energetic team Culture. Ensure smooth operation of the branch in all areas. Be an active member of the community by volunteering on service organizations. Develop and coach all branch personnel to meet branch goals. Innovative marketing of the Credit Union services. Develop and grow branch through business development activities. Responsible for the direct supervision of three to twelve team members. Ensure accurate balancing of individual MSS team member cash drawers. Ability to make sound lending decisions Train Financial Service Officers (FSO) to assess risk, train them on ICCU's lending philosophies, and effectively critique FSO recommendations. Maintain a continuous focus on meeting all NPS goals and Eagle Service standards with branch. Maintain acceptable levels of insurance penetration and Game of Work Sales goals. Ensure accuracy of daily vault and branch operations. Help create team member Strength Development Plans. Enthusiastic and motivational training on a weekly basis or more often if needed in the areas of member service, positional performance, positional growth and excellence, etc. Assign, direct, and coordinate the scheduling needs of the branch team. Effective team, onboarding, mentoring, and training of new team members. Completion of performance documentation and adequate training to meet the needs of each position. Keeping informed of member needs or desires regarding products and services. Take ownership of, support, and bring to resolution all member escalations. Ongoing and continuous self-development, learning and training to prepare to become a Branch Manager. Act as Branch Manager in Branch Manager's absence. Upkeep and maintain physical facility. Ensure all team members' appearance and dress reflects the standards of a financial institution. Monitor branch daily duty checklist to ensure all operational tasks are completed promptly and accurately, and that the branch always remains in compliance. Assist with helping members in whatever capacity is needed based on member traffic and current staffing levels which includes (but is not limited to the following): Member interviews, consumer loans, HELOCs, mortgages, credit cards, consumer accounts, business accounts, investment accounts, retirement accounts, all account and loan maintenance, member escalations, teller line back-up, etc. Qualifications: Bachelor's Degree or equivalent management experience. Minimum of one year branch team member experience. Mortgage Certification. Business Account Certification. Signature Guarantee/Medallion Stamp Certification, Notary Public. Ability to work with other department supervisors. Ability to supervise all personnel within the branch. Ability to effectively work and communicate with Administration. Ability to always maintain the confidentiality of Credit Union and member records. Performance Standard: Be able to insure the smooth operation of branch and quality service to the membership. Professional in appearance, attendance, quality, and quantity of work performed. Knowledge of all Credit Union functions, procedures, and policies. Prioritize to allow 15 hours per week for coaching. Be involved in business development and community service activities. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union. Physical Requirements: Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). Sit for extended periods of time. Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc. Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.). The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job. Must be eligible for membership at ICCU to obtain employment. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. The hourly range for this position is $24.17-$36.26
    $24.2-36.3 hourly 26d ago
  • Shift Manager

    DND Groups

    Shift manager job in Pendleton, OR

    DND Groups is a privately held franchise management company and home to more than 62 quick services restaurants nationwide. Proudly representing 5 internationally recognised brands; Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a motivated individual eager to further develop their leadership skills by supporting our general manger and assistant manager as a shift manager at our Dairy Queen in Pendleton, Oregon. Responsibilities Assistant Management in executing specific aspects of the restaurant operations during scheduled shifts. Build a strong relationship with your crew members that fosters a positive environment for learning and team work. Assist the general manager and assistant manager with training and coaching of crew members to build a highly skilled and productive team. Model Dairy Queen and DND Group policies for your crew. Encourage your team to come together to surpass expectations in; service, performance and safety. Exceed guest expectations by providing; high quality of service, a clean environment, and warm friendly atmosphere. Build relationships with customers, particularly regular or preferred patrons. Accept direction from the Assistant Manager, General Manager, District Manager, Director of Operations and the VP of Operations. Handle routine customer complaints, taking prompt and appropriate action to resolve the problem and ensure that each dissatisfied customer leaves happy. Understands the importance of speed of service and resolving bottlenecks in workflow. Ensure that the restaurant is adequately organised and staffed through proper task assignments and break rotation during both peak and non-peak periods. Qualifications / Skills High School diploma or equivalent required. Minimum 6+ months of high volume quick service restaurant experience required. The ability to move, perform and respond quickly under pressure and for long periods of time is essential. Ability to perform the functions of each crew position, including; customer service, product preparation, cash accountability, drive-thru and back-line food preparation. Possesses the leadership qualities necessary to coach crew on restaurant policies, standards, and customer service. Strong knowledge and application of safe food handling practices. ServSafe certified or approved equivalent. Strong hospitality and customer service skills. Ability to work in and out of different temperature ranges, stand for long periods of time, work around possible allergens, and lift up to 50 pounds. Benefits & Compensation Flexible schedule Paid training Employee discount Hourly Pay: $15.00 to $15.50 per hour Hours Available: 20 to 35 hours per week EOE AA M/F/Veteran/Disability DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. DND is an at-will employer. Diversity Commitment DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are the best when we connect, recognise & respect our differences through our values of engagement, growth, and collaboration!
    $15-15.5 hourly 60d+ ago
  • Jack In The Box - ASSISTANT RESTAURANT MANAGER

    Feast Enterprises

    Shift manager job in Pendleton, OR

    Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC), and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members; identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and rewards employees appropriately. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations. External Service: Manages daily activities to achieve excellence in restaurant operational Ensures guests receive an exceptional experience by properly training employees and holding the restaurant team accountable for consistently delivering excellent guest service and food quality. Monitors adherence with all JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to continuously improve the guest experience. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for excellent guest service. Higher Profits: Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period, including I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and consults with management on implementing action plans for improvement; uses data to analyze business results; and contacts regional and CSC resources as Develops and executes action plans to increase restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business; considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals. SELECTION SKILLS/QUALITIES: Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage with integrity, honesty, and trust that promotes the Jack in the Box culture and values and embraces the Service Profit Chain and "My Promise To You"; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and team members. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; effectively manages Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback. Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment. Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; dedicated to consistently serving great food to guests and conveys importance to restaurant Demonstrated ability to utilize systems and perform duties within established structure. Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements and supports change initiatives; and maintains a strong sense of urgency. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance. Performs other related duties, tasks and responsibilities as required and assigned. QUALIFICATIONS: Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred. Experience - Internal Promote: Minimum of 1+ years of experience as a Shift Leader or 1 year experience as an Assistant Manager in a customer service environment; must be 100% certified in all workstations. External Recruit: Minimum of 3 years of experience as an Assistant Manager with some P&L responsibility. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Assistant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Working knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard. COMPETENCIES: Organizational Competencies Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Position Competencies Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers. Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and 's) performance reviews and career discussions. Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations. Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. ***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
    $40k-55k yearly est. 18d ago
  • Assistant Manager(07185) - 517 S. 9th Avenue

    Domino's Franchise

    Shift manager job in Walla Walla, WA

    Job DescriptionABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking · For short distances for short durations · Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. · During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. · During delivery of product, navigation of five or more flights of stairs may be required. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving · Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties · Deliver product by car and then to door of customer. · Deliver flyers and door hangers. Requires · Valid driver's license with safe driving record meeting company standards. · Access to insured vehicle which can be used for delivery.
    $29k-42k yearly est. 58d ago
  • Full-Time Assistant Manager

    Cinemark 4.3company rating

    Shift manager job in Walla Walla, WA

    Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. Responsibilities: The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following: Follows the direction of the General Manager Supports General Manager's decisions in communication with the staff Responsible for working in all departments and all theatre job functions Trains and coaches Team Members in their specific job functions Assists in the preparation of administrative and special reports for the General Manager Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition Reports the need for building, property, and equipment repairs to General Manager Ensures that theatre Team Members follow the dress code Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all Team Members fairly and consistently Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to ******************* All management members must follow the Employee Relations Reporting Protocol All management members are held at a high work ethic standard and code of conduct Consistently identifies and sanitizes Employee and Gust high-contact Properly utilizes Personal Protective Equipment while completing position-specific tasks Adapts to the frequency and scope of required cleaning tasks Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.) Performs other work-related duties as assigned Requirements: Must be at least 18 years of age High School or G.E.D. graduate preferred Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required Management members who work with alcohol are required to complete a Safe Alcohol Service training program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent Guest service Accurate cash handling and basic math skills Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Excellent time management, organizational skills, and attention to detail Ability to train and lead others Must be able to resolve conflict Physical and Environmental Requirements: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer Pay Range: 18.36 - 22.95
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Shift Leader - 3623 Plaza Way

    Weber Enterprises 4.1company rating

    Shift manager job in Kennewick, WA

    Job Details TACO BELL 32196 - KENNEWICK, WA $17.25 - $17.25 HourlyJob Posting Date(s) 11/06/2025Description Are you ready to lead a team, manage shifts, and develop your leadership skills while working alongside friendly colleagues in a fast-paced environment? Whether you're looking for a rewarding part-time opportunity or the start of a full-time career in the food industry, we want to connect with you! If you're at least 18 years old and have prior restaurant or customer service experience, we'd love to speak with you. ABOUT US Weber Enterprises, Inc. is a family-owned Taco Bell franchisee with over 40 locations across Oregon and Washington-and we're still growing! Our success is driven by our commitment to making great food, delivering excellent service, and taking care of our most important ingredient: our people! JOB SCOPE The Shift Leader ensures fast service, resolves guest complaints, and maintains quality standards. They manage product preparation, food safety, and costs while overseeing daily operations, including opening and closing duties. The Shift Leader leads by example, fosters teamwork, and communicates effectively to meet customer needs and maintain a positive, efficient environment. ESSENTIAL JOB DUTIES Essential job functions include the following. Other functions may be assigned as business conditions change. Serving the Guest: Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience. Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products. Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards. Anticipate service bottlenecks, make quick decisions, and take action to resolve issues. Take action to meet customer needs. Managing the Business: Ensure proper product preparation, portioning, cooking, and sanitation, while managing labor and food costs within acceptable limits. Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues. Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards. Contribute to daily workflow with regular, punctual attendance and a high level of energy to meet customer demands. Learn quickly and adapt to constant changes in a fast-paced environment. Leading People: Lead by example, adhering to appearance and procedural standards, and participate in goal setting. Provide constructive feedback, resolve performance issues, and encourage teamwork and collaboration. Communicate effectively, both verbally and in writing, with the team and managers. Communicate viewpoints and concerns to fellow employees and managers in a constructive manner. Exert a high degree of energy and drive to meet customer demands. SUPERVISED ROLES Team Members Qualifications JOB QUALIFICATIONS Must be 18 years of age or older. Legally authorized to work in the United States. Available to work flexible hours. Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements). Must be able to obtain additional food safety certification (on the job) Strong communication and customer service skills. Capable of making quick, effective decisions. PHYSICAL DEMANDS The physical demands listed below are necessary to perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. Must be able to stand for 10 hours during a shift. Must be able to occasionally lift and carry up to 50 pounds, and frequently lift and carry up to 30 pounds. Must be able to frequently push and pull up to 20 pounds. Occasional climbing, stooping, kneeling, overhead lifting, and working on ladders are required. Constant reaching and grasping are required. Frequent bending, handling, fine manipulation, and keying are required. Repetitive use of both hands and feet is required. BENEFITS Specific benefit eligibility criteria may apply. Your hiring manager can provide more information. Flexible Schedules: We offer FULL TIME & PART TIME schedules! Free Taco Bell (Shift Meal) Same-Day Pay Options 401k w/Company Match Health, Vision, Dental, and Life Insurance Supplemental Disability Insurance Options Employee Assistance Program GED Completion Program Tenure Incentives $$ Discounts on Cell Service, Theme Parks, Car Rentals, and More! Room for Growth - We foster a "promote from within" culture! JOIN OUR TEAM AND FIND OUT WHAT IT MEANS TO LIVE MAS! “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” Weber Enterprises is an Equal Opportunity Employer.
    $35k-44k yearly est. 34d ago
  • Pizza Shift Leader - Papa Johns

    Papa John's-Dough Nation

    Shift manager job in Pasco, WA

    Job DescriptionPapa Johns is Hiring Shift Leaders! Join Our Winning Team! Invest in Your Future with Dough & Degrees! At Papa Johns, we believe in your growth and development. Inquire about our Dough & Degrees program during your interview! Part of your college degree could be PAID FOR while you lead our pizza team to success! Our Secret Ingredient: YOU! Like our delicious toppings, our employees are diverse yet come together to create the ultimate pizza experience. Join us as we make Papa Johns even "better"! Enjoy the Perks of Being a Papa Johns Shift Leader: - Flexibility - We Understand Your Life Outside of Work. - Career Growth - 89% of Our Promotions Come from Within! - Competitive Pay - Combination of hourly wages + tips - Employee Discount - 50% OFF All Products Qualities We Seek: - Motivated to Lead and Inspire.- Excellent People Skills and Team-Building Abilities.- Customer Service Focused - Delivering Happiness, One Pizza at a Time!- Business Savvy - Drive to Increase Profits and Success. Requirements to Rise as a Shift Leader: - Manage Store Cash- Ensure Proper Inventory Levels to Minimize Loss.- Maintain a Clean, Safe, and Organized Restaurant.- Adhere to Safety and Security Standards.- Reliable Transportation for Work.- Lead and Motivate Your Team to Success.- Train and Promote Quality Standards to Team Members.- Address Customer Concerns Promptly and Professionally. Apply Now and Ignite Your Success as a Papa Johns Shift Leader! It is the policy of Papa Johns to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
    $33k-43k yearly est. 28d ago
  • Shift Manager

    Arby's, Flynn Group

    Shift manager job in Richland, WA

    Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: + Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness + Train and develop team members to ensure they consistently deliver exceptional service + Strictly adhere to all company policies and procedures to maintain a high standard of quality + Successfully implement strategies to drive sales and achieve financial targets + Monitor and maintain inventory levels to reduce waste and improve efficiency + Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: + Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry + Proven ability to lead a team and deliver exceptional customer service + Excellent communication and interpersonal skills + Strong organizational and time management abilities + Ability to work in a fast-paced and high-pressure environment + Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Shift Manager Compensation Range: $17.00 - $19.00 per hour; depending on location. Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $17-19 hourly 60d+ ago
  • Assistant Manager - Richland

    ICCU

    Shift manager job in Richland, WA

    To effectively assist the Branch Manager to operate a branch. Coach staff and maintain business relations. Duties and Responsibilities: Maintains a strong focus on helping each member achieve financial success. Ensure member experiences are always at or above our Eagle Service Standards. Behaves consistently with ICCU's Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times. Be a positive influence on creating an upbeat and energetic team Culture. Ensure smooth operation of the branch in all areas. Be an active member of the community by volunteering on service organizations. Develop and coach all branch personnel to meet branch goals. Innovative marketing of the Credit Union services. Develop and grow branch through business development activities. Responsible for the direct supervision of three to twelve team members. Ensure accurate balancing of individual MSS team member cash drawers. Ability to make sound lending decisions Train Financial Service Officers (FSO) to assess risk, train them on ICCU's lending philosophies, and effectively critique FSO recommendations. Maintain a continuous focus on meeting all NPS goals and Eagle Service standards with branch. Maintain acceptable levels of insurance penetration and Game of Work Sales goals. Ensure accuracy of daily vault and branch operations. Help create team member Strength Development Plans. Enthusiastic and motivational training on a weekly basis or more often if needed in the areas of member service, positional performance, positional growth and excellence, etc. Assign, direct, and coordinate the scheduling needs of the branch team. Effective team, onboarding, mentoring, and training of new team members. Completion of performance documentation and adequate training to meet the needs of each position. Keeping informed of member needs or desires regarding products and services. Take ownership of, support, and bring to resolution all member escalations. Ongoing and continuous self-development, learning and training to prepare to become a Branch Manager. Act as Branch Manager in Branch Manager's absence. Upkeep and maintain physical facility. Ensure all team members' appearance and dress reflects the standards of a financial institution. Monitor branch daily duty checklist to ensure all operational tasks are completed promptly and accurately, and that the branch always remains in compliance. Assist with helping members in whatever capacity is needed based on member traffic and current staffing levels which includes (but is not limited to the following): Member interviews, consumer loans, HELOCs, mortgages, credit cards, consumer accounts, business accounts, investment accounts, retirement accounts, all account and loan maintenance, member escalations, teller line back-up, etc. Qualifications: Bachelor's Degree or equivalent management experience. Minimum of one year branch team member experience. Mortgage Certification. Business Account Certification. Signature Guarantee/Medallion Stamp Certification, Notary Public. Ability to work with other department supervisors. Ability to supervise all personnel within the branch. Ability to effectively work and communicate with Administration. Ability to always maintain the confidentiality of Credit Union and member records. Performance Standard: Be able to insure the smooth operation of branch and quality service to the membership. Professional in appearance, attendance, quality, and quantity of work performed. Knowledge of all Credit Union functions, procedures, and policies. Prioritize to allow 15 hours per week for coaching. Be involved in business development and community service activities. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union. Physical Requirements: Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). Sit for extended periods of time. Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc. Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.). The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job. Must be eligible for membership at ICCU to obtain employment. ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. The hourly range for this role is $24.17 - $36.26
    $24.2-36.3 hourly 33d ago
  • Jack In The Box - ASSISTANT RESTAURANT MANAGER

    Feast Enterprises

    Shift manager job in Hermiston, OR

    Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC), and Brand Promise. Primary responsibilities are to provide excellent internal service, external service, and building restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. KEY DUTIES/RESPONSIBILITIES: Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members; identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and rewards employees appropriately. Understands and utilizes JIB systems, processes, and tools; and complies with all state and federal labor laws and regulations. External Service: Manages daily activities to achieve excellence in restaurant operational Ensures guests receive an exceptional experience by properly training employees and holding the restaurant team accountable for consistently delivering excellent guest service and food quality. Monitors adherence with all JIB systems, procedures, and food safety requirements; reviews practices and modifies as needed to continuously improve the guest experience. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner, and ensures positive resolution. Maintains a positive brand image by ensuring consistent food quality, guest service, and restaurant cleanliness & maintenance. Serves as a role model for excellent guest service. Higher Profits: Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period, including I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and consults with management on implementing action plans for improvement; uses data to analyze business results; and contacts regional and CSC resources as Develops and executes action plans to increase restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business; considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors costs and adherence to budget and restaurant goals. SELECTION SKILLS/QUALITIES: Fostering the Culture: Demonstrates a passion for the business and pride in Jack in the Box; ability to manage with integrity, honesty, and trust that promotes the Jack in the Box culture and values and embraces the Service Profit Chain and "My Promise To You"; demonstrates high ethical standards; treats employees and guests with respect; and actively listens and communicates timely, clearly, and accurately with management team and team members. Remains calm when challenged or placed under pressure; calms others who are confronted with a difficult situation or task; effectively manages Training/Coaching/Development: Serves as a strong role model who motivates and inspires employees; effectively trains, coaches, and provides time for employees to learn; identifies employees' potential and fosters development for promotion to the next level; and demonstrates patience and commitment toward development of Values effective job performance and ensures restaurant team receives recognition and expression of gratitude. Understands the importance of, and provides employees with quality and timely performance feedback. Guest Focus: Is passionate about providing a high-quality guest experience that is evident to our Understands guests' perspectives and focuses efforts on ensuring consistent, quality service that exceeds guests' expectations. Demonstrates guest service techniques and ability to manage in a fast-paced environment. Food Quality/Safety: Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness; dedicated to consistently serving great food to guests and conveys importance to restaurant Demonstrated ability to utilize systems and perform duties within established structure. Business Management: Is willing and able to adjust to multiple demands, shifting priorities, ambiguity and change; understands the importance of change and implements and supports change initiatives; and maintains a strong sense of urgency. Consistently makes high quality decisions based on experience, policy and procedure, or knowledge of the setting; and exercises discretion and independent judgment on important restaurant business Attends to priorities, delegates work, and systematically conducts follow up; demonstrates attention to detail; and is well organized in all aspects of job performance. Performs other related duties, tasks and responsibilities as required and assigned. QUALIFICATIONS: Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred. Experience - Internal Promote: Minimum of 1+ years of experience as a Shift Leader or 1 year experience as an Assistant Manager in a customer service environment; must be 100% certified in all workstations. External Recruit: Minimum of 3 years of experience as an Assistant Manager with some P&L responsibility. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Assistant Manager training classes; must be ServSafe certified. Requires ability to speak, read, and write effectively in English; excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Working knowledge of personal computers and related software applications. Must possess a valid driver's license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate restaurant equipment and drive a motor vehicle. Ability to operate a computer keyboard. COMPETENCIES: Organizational Competencies Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Position Competencies Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers. Developing Direct Reports and Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and 's) performance reviews and career discussions. Sizing Up People - Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations. Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. ***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
    $40k-56k yearly est. 18d ago
  • Shift Leader Trainee Hermiston Popeyes

    Ambrosia QSR

    Shift manager job in Hermiston, OR

    Reports To: General Manager FLSA Status Type: Non-Exempt - Hourly Direct Reports: None Shift Leader The Shift Leader role at Ambrosia QSR is a variable-hour position responsible for overseeing designated shifts to support daily restaurant operations. After certification, Shift Leaders manage assigned time periods, ensuring guest satisfaction, team coordination, and the successful execution of restaurant initiatives. During peak hours, they work at the front of the restaurant, leading the team to provide a high-quality guest experience. Proficient in all team member roles and responsibilities, shift leaders effectively manage operations in the absence of a general manager and responsibilities will vary based on the needs of the specific restaurant. Job Responsibilities Team * Train and develop staff by implementing established training plans and systems to achieve targeted goals * Ensure that employees take the required breaks and comply with minor work limitations as directed * Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty * Promptly report employee concerns or complaints to the General Manager and Human Resources Guests * Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment * Conduct routine walkthroughs of the restaurant, including the parking lot, restrooms, and dining areas, while engaging with guests to enhance their experience * Exhibit a strong sense of urgency and a guest-first mindset, consistently promoting excellent customer service * Effectively manage guest concerns and complaints in the absence of upper management, ensuring prompt and satisfactory resolutions * Foster a safe, inclusive, and respectful work environment by upholding company policies against harassment, discrimination, and retaliation, and promptly report any concerns to the General Manager and Human Resources * Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes * Follow hygiene and food safety protocols, including frequent handwashing * Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift Operations * Oversee compliance with all food safety regulations and enforce restaurant safety procedures * Ensure staff are properly trained and prepared for promotions & LTOs * Use a headset to monitor team interactions with guests, providing praise coaching, or redirection as needed * Identify and troubleshoot basic equipment maintenance issues to ensure smooth operations * Maintain daily food safety compliance and uphold operational standards * Communicate effectively with the General Manager and other leadership as necessary * Deliver exceptional guest service and support team members by actively working in front-of-house operations Profitability * Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system * Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs * Utilize equipment, small wares, and products as intended, troubleshoot minor issues, and report malfunctioning or unsafe equipment immediately * Enforce the proper use of safety equipment by all employees to maintain a secure work environment * Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines Education and Work Experience * High school diploma or equivalent * Serv Safe training & certificate * Prior experience with a POS System * Shift control training is conducted at the current restaurant and verified by the General Manager and District Manager Qualifications and Skills * Authorized to work in the United States * Must be at least 18 years of age * Able to successfully pass a background check, including criminal history and a Motor Vehicle Report (MVR) * Ensure compliance with all required training as mandated by local, state, and federal laws, as well as company policies, to maintain operational and regulatory standards * Excellent verbal and written communication skills for effective collaboration with team members and supervisors * Dedicated to hands-on leadership, focusing on team development and growth * Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths * Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with internal and external stakeholders Work Environment and Physical Requirements The work environment is fast-paced, high-energy, and dynamic, requiring the ability to multitask and remain organized under pressure. You will be working in a team-oriented atmosphere, collaborating with other members of the team to ensure smooth restaurant operations. This role involves frequent interaction with customers, creating a welcoming and efficient dining experience. The restaurant environment includes both indoor and outdoor areas, and you may be required to stand, walk, and move throughout the shift. Safety and cleanliness are top priorities, and all staff members are expected to follow health and safety protocols. Flexibility in working hours, including nights, weekends, and some holidays, is required. Benefits Medical - United Healthcare and Kaiser Flexible Spending Accounts - Medical, Limited Dental & Vision, Dependent Day Care Sick Time - 1 hour for every 30 hours worked, no waiting period Direct Deposit Matching 401(K) and Roth retirement savings plans - age 20 or above Flexible Scheduling Growth Opportunities Complimentary meal for each shift worked
    $28k-38k yearly est. 60d+ ago
  • Assistant Manager - East

    Sun Pacific Energy 4.1company rating

    Shift manager job in Kennewick, WA

    Basic Function: An Assistant Manager is responsible for maintaining Customer Service as per company standard of “Friendliness, Cleanliness, and Honesty”, generating sales, housekeeping, merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all Company policies and store standards. The Assistant Manager will work shifts opposite of Store Manager to ensure management coverage. Principal Responsibilities: Ensure that each Customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service. Maintain an awareness of all product knowledge information, merchandise promotions, and advertisements. Assist in floor moves, merchandising, display maintenance and store housekeeping. Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock. Adhere to all Company policies, procedures and practices including signing, pricing, and loss prevention. Accurately and efficiently complete all sales transactions and maintain proper cash and media accountability at POS registers. Communicate Customer requests to management. Any other duties assigned by management.
    $33k-45k yearly est. Auto-Apply 60d+ ago
  • Shift Manager

    DND Groups

    Shift manager job in Milton-Freewater, OR

    DND Groups is a privately held franchise management company and home to more than 54 quick services restaurants nationwide. Proudly representing 4 internationally recognised brands; Dairy Queen, Taco Johns, Zaxby's, and Paris Baguette. DND Group was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. As a team we are eager to bring aboard a motivated individual eager to further develop their leadership skills by supporting our general manger and assistant manager as a shift manager at our Dairy Queen in Milton Freewater, Oregon. Responsibilities Assistant Management in executing specific aspects of the restaurant operations during scheduled shifts. Build a strong relationship with your crew members that fosters a positive environment for learning and team work. Assist the general manager and assistant manager with training and coaching of crew members to build a highly skilled and productive team. Model Dairy Queen and DND Group policies for your crew. Encourage your team to come together to surpass expectations in; service, performance and safety. Exceed guest expectations by providing; high quality of service, a clean environment, and warm friendly atmosphere. Build relationships with customers, particularly regular or preferred patrons. Accept direction from the Assistant Manager, General Manager, District Manager, Director of Operations and the VP of Operations. Handle routine customer complaints, taking prompt and appropriate action to resolve the problem and ensure that each dissatisfied customer leaves happy. Understands the importance of speed of service and resolving bottlenecks in workflow. Ensure that the restaurant is adequately organised and staffed through proper task assignments and break rotation during both peak and non-peak periods. Qualifications / Skills High School diploma or equivalent required. Minimum 6+ months of high volume quick service restaurant experience required. The ability to move, perform and respond quickly under pressure and for long periods of time is essential. Ability to perform the functions of each crew position, including; customer service, product preparation, cash accountability, drive-thru and back-line food preparation. Possesses the leadership qualities necessary to coach crew on restaurant policies, standards, and customer service. Strong knowledge and application of safe food handling practices. ServSafe certified or approved equivalent. Strong hospitality and customer service skills. Ability to work in and out of different temperature ranges, stand for long periods of time, work around possible allergens, and lift up to 50 pounds. Benefits & Compensation Flexible schedule Paid training Employee discount Hourly Pay: $13.20 to $14.20 per hour Hours Available: 20 to 35 hours per week EOE AA M/F/Veteran/Disability DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. DND is an at-will employer. Diversity Commitment DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are the best when we connect, recognise & respect our differences through our values of engagement, growth, and collaboration!
    $13.2-14.2 hourly 60d+ ago
  • Shift Leader - 2485 Queensgate drive

    Weber Enterprises 4.1company rating

    Shift manager job in Richland, WA

    Job Details TACO BELL 24328 - RICHLAND, WA $17.25 - $17.25 HourlyJob Posting Date(s) 11/06/2025Description Are you ready to lead a team, manage shifts, and develop your leadership skills while working alongside friendly colleagues in a fast-paced environment? Whether you're looking for a rewarding part-time opportunity or the start of a full-time career in the food industry, we want to connect with you! If you're at least 18 years old and have prior restaurant or customer service experience, we'd love to speak with you. ABOUT US Weber Enterprises, Inc. is a family-owned Taco Bell franchisee with over 40 locations across Oregon and Washington-and we're still growing! Our success is driven by our commitment to making great food, delivering excellent service, and taking care of our most important ingredient: our people! JOB SCOPE The Shift Leader ensures fast service, resolves guest complaints, and maintains quality standards. They manage product preparation, food safety, and costs while overseeing daily operations, including opening and closing duties. The Shift Leader leads by example, fosters teamwork, and communicates effectively to meet customer needs and maintain a positive, efficient environment. ESSENTIAL JOB DUTIES Essential job functions include the following. Other functions may be assigned as business conditions change. Serving the Guest: Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience. Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products. Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards. Anticipate service bottlenecks, make quick decisions, and take action to resolve issues. Take action to meet customer needs. Managing the Business: Ensure proper product preparation, portioning, cooking, and sanitation, while managing labor and food costs within acceptable limits. Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues. Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards. Contribute to daily workflow with regular, punctual attendance and a high level of energy to meet customer demands. Learn quickly and adapt to constant changes in a fast-paced environment. Leading People: Lead by example, adhering to appearance and procedural standards, and participate in goal setting. Provide constructive feedback, resolve performance issues, and encourage teamwork and collaboration. Communicate effectively, both verbally and in writing, with the team and managers. Communicate viewpoints and concerns to fellow employees and managers in a constructive manner. Exert a high degree of energy and drive to meet customer demands. SUPERVISED ROLES Team Members Qualifications JOB QUALIFICATIONS Must be 18 years of age or older. Legally authorized to work in the United States. Available to work flexible hours. Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements). Must be able to obtain additional food safety certification (on the job) Strong communication and customer service skills. Capable of making quick, effective decisions. PHYSICAL DEMANDS The physical demands listed below are necessary to perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. Must be able to stand for 10 hours during a shift. Must be able to occasionally lift and carry up to 50 pounds, and frequently lift and carry up to 30 pounds. Must be able to frequently push and pull up to 20 pounds. Occasional climbing, stooping, kneeling, overhead lifting, and working on ladders are required. Constant reaching and grasping are required. Frequent bending, handling, fine manipulation, and keying are required. Repetitive use of both hands and feet is required. BENEFITS Specific benefit eligibility criteria may apply. Your hiring manager can provide more information. Flexible Schedules: We offer FULL TIME & PART TIME schedules! Free Taco Bell (Shift Meal) Same-Day Pay Options 401k w/Company Match Health, Vision, Dental, and Life Insurance Supplemental Disability Insurance Options Employee Assistance Program GED Completion Program Tenure Incentives $$ Discounts on Cell Service, Theme Parks, Car Rentals, and More! Room for Growth - We foster a "promote from within" culture! JOIN OUR TEAM AND FIND OUT WHAT IT MEANS TO LIVE MAS! “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” Weber Enterprises is an Equal Opportunity Employer.
    $35k-44k yearly est. 34d ago
  • Pizza Shift Leader - Papa Johns

    Papa John's-Dough Nation

    Shift manager job in Richland, WA

    Job DescriptionPapa Johns is Hiring Shift Leaders! Join Our Winning Team! Invest in Your Future with Dough & Degrees! At Papa Johns, we believe in your growth and development. Inquire about our Dough & Degrees program during your interview! Part of your college degree could be PAID FOR while you lead our pizza team to success! Our Secret Ingredient: YOU! Like our delicious toppings, our employees are diverse yet come together to create the ultimate pizza experience. Join us as we make Papa Johns even "better"! Enjoy the Perks of Being a Papa Johns Shift Leader: - Flexibility - We Understand Your Life Outside of Work. - Career Growth - 89% of Our Promotions Come from Within! - Competitive Pay - Combination of hourly wages + tips - Employee Discount - 50% OFF All Products Qualities We Seek: - Motivated to Lead and Inspire.- Excellent People Skills and Team-Building Abilities.- Customer Service Focused - Delivering Happiness, One Pizza at a Time!- Business Savvy - Drive to Increase Profits and Success. Requirements to Rise as a Shift Leader: - Manage Store Cash- Ensure Proper Inventory Levels to Minimize Loss.- Maintain a Clean, Safe, and Organized Restaurant.- Adhere to Safety and Security Standards.- Reliable Transportation for Work.- Lead and Motivate Your Team to Success.- Train and Promote Quality Standards to Team Members.- Address Customer Concerns Promptly and Professionally. Apply Now and Ignite Your Success as a Papa Johns Shift Leader! It is the policy of Papa Johns to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
    $33k-44k yearly est. 28d ago

Learn more about shift manager jobs

How much does a shift manager earn in Richland, WA?

The average shift manager in Richland, WA earns between $22,000 and $42,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in Richland, WA

$31,000

What are the biggest employers of Shift Managers in Richland, WA?

The biggest employers of Shift Managers in Richland, WA are:
  1. McDonald's
  2. Pizza Hut
  3. Arby's, Flynn Group
  4. Arby's
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