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  • Food and Beverage Leadership Job Fair

    Carowinds 4.2company rating

    Shift manager job in Marvin, NC

    Joining our Carowinds team means you'll support our mission to make people happy! Join us on Saturday, January 17th for our Food and Beverage Leadership Job Fair! The Food & Beverage Leadership assists and oversees all aspects of the F&B department and is involved in leading and training our food and beverage employees, ensuring exceptional customer service, maintaining food quality standards. Join us IN-PERSON at the Carowinds Employment Office Saturday, January 17th from 11am-4pm We'll be looking for: Culinary supervisors Operations supervisors Front/Back of house supervisors 1-2 years of experience in food and beverage is preferred but not required. Alternative qualifications or relevant experience will also be considered. Some of our amazing perks and benefits: Paid Training and FREE Uniforms! FREE Admission to our park and other Six Flags parks! Free tickets for friends and family! Discounts on Food and Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Six Flags Entertainment Corporation is home to unique and exciting properties across North America. Come join our world class team in Charlotte at Carowinds. As a member of our team, you'll... Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
    $39k-55k yearly est. Auto-Apply 6d ago
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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Shift manager job in Charlotte, NC

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 5d ago
  • General Manager of Construction

    Wide Effect Talent Solutions

    Shift manager job in Charlotte, NC

    Key Responsibilities: Oversee regional operations, sales, and administrative activities Own regional project P&L through cost control, estimating, purchasing, subcontracting, and billing oversight Hire, train, and lead field and office teams Direct sales and operations teams to resolve complex project and customer issues Assign projects and balance workloads to meet schedules and quality standards Ensure effective planning, scheduling, and timely project completion Approve and manage vendors and subcontractors Build and maintain relationships with multifamily customers and industry partners Review contracts, job progress, sales, and operations reports Ensure timely billing, collections, and issue resolution Qualifications: Construction experience required (multifamily preferred) High school diploma or equivalent Valid driver's license and ability to travel (50%+) Experience with Procore, NAV, Sage, or similar systems preferred Proficiency with Microsoft Office Strong leadership, communication, and customer service skills Decisive, organized problem solver with sound judgment
    $44k-83k yearly est. 17h ago
  • Restaurant Breakfast Manager - Team Leadership

    Hardee's 3.6company rating

    Shift manager job in Concord, NC

    Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?"WE BELIEVE IN PEOPLE"Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?Job Purpose StatementTo operate the restaurant in the absence of the Senior/General Manager. Assist in achieving salesgrowth through maintaining the highest standards ofquality, service, and cleanliness with constant focus on profitability.Job FunctionsInterview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.Train and develop crew under the direction of the Senior/General Manager.Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variancestandard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash. Ensure adherence to cash procedures.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions/behaviors which best demonstrate BNEsVision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. What Will You Need?Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize and train successful talent2 years of management experience Available to work all shifts and weekends Ability to pass background check and drug screen Valid Drivers LicenseStrong conflict-resolution skills Consistent and ReliableCheerful and Positive AttitudeExcellent communication skills Loves Serving and Helping OthersWhat is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training 401K Vacation, Sick, Holiday & Bereavement pay Discounted Meals During ShiftMedical, Dental, Vision & Life InsuranceOpportunity to AdvanceBonus ProgramCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains - Offers care to employees with personal and professional life issues.*Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC Required Preferred Job Industries Food & Restaurant
    $46k-56k yearly est. 1d ago
  • Director of Food & Beverage

    Northwood Hospitality 4.5company rating

    Shift manager job in Charlotte, NC

    The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department. JOB DUTIES Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards. Develops new menu items and sets pricing, keeping in tune with the market. Improves existing practices and services both in the front and back of the house. Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department. Follows company policies and procedures and is able to communicate them effectively to subordinates. Formulates short- and long-term operational and financial plans for the food and beverage department. Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs. Prepares the annual F&B operations budget. Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations. Ensures proper procedures for handling of financial transactions and credit control. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant. Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews). Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner. Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines. Maintains constant communication between departments and keeps other departments informed about special programs and events. Fulfills Manager on Duty (MOD) shifts. MINIMUM QUALIFICATIONS Associates degree in hospitality field preferred Previous hotel management experience The Luxury Collection brand experience preferred Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook) Ability to speak, understand, read and write the English language Excellent verbal and written communication skills Ability to multi-task in a fast paced environment Ability to apply appropriate resolution to stressful and emergency situations Ability to be on-call 24/7 Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions Ability to push, pull, lift, carry or otherwise move up to 10 lbs. Ability to work a flexible schedule, including nights, weekends, and holidays The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace. We are a drug-free workplace. Pre-employment drug testing is conducted.
    $70k-93k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager

    Rural King Supply 4.0company rating

    Shift manager job in Converse, SC

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $25k-33k yearly est. 13d ago
  • Senior Catering Manager

    Hilton Charlotte University Place 4.0company rating

    Shift manager job in Charlotte, NC

    Job Description The Hilton Charlotte University Place has an exciting opportunity to join our team as the Senior Catering Manager! The Senior Catering Manager participates in all aspects of Sales operations, including but not limited to: developing/maintaining repeat client relations, event execution, maximization of market revenue, and generation of new accounts. The Senior Catering Manager role will focus primarily on securing business with the local and SMERF market. Key duties include generating leads, creating proposals, closing contracts, detailing Banquet Event Orders (BEOs), pre-/post-convention event operation, and attending local networking opportunities, all while meeting departmental revenue goals. Ideal candidate must have strong communication skills, independent problem-solving ability, intermediate Outlook/Word proficiency, with Monday-Friday availability (some occasional weekend availability where business demands). Ideal candidate has previous Sales experience in a hospitality and/or Food and Beverage setting. Salary information available upon experience Responsibilities: Sales & Business Development: Proactively solicit catering business, up-sell opportunities, develop accounts, and meet revenue goals. Client Management: Meet with clients to understand needs, plan menus, arrange tastings, draft contracts, and maintain satisfaction. Event Operations: Oversee event setup, service, and breakdown; detail Banquet Event Orders (BEOs); coordinate with kitchen, banquet, and other hotel departments. Team Leadership: Recruit, train, schedule, and mentor catering staff (coordinators, servers). Financial Management: Manage budgets, track expenses, process payments, and report on costs. Quality & Standards: Ensure adherence to hygiene, safety, and brand standards; resolve escalated issues. Qualifications: Experience: Previous experience in sales, catering, or hospitality management. Education: Hospitality, Business, or related degree often preferred. Skills: Excellent communication, interpersonal, organizational, problem-solving, and time management. Knowledge: Food & beverage, room setups, financial reporting, and relevant software. About Company Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!
    $50k-61k yearly est. 9d ago
  • Restaurant Catering Manager

    The Great Greek

    Shift manager job in Charlotte, NC

    Restaurant Catering Manager Position Available - South Florida- Summer North Carolina-Spring Southern California-Winter/Spring/Summer We are looking for a Catering Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service. Looking for creative, hardworking, resourceful, and entrepreneurial applicants To expand catering program To sell catering within the inland empire and specifically Rancho, Chino, and Walnut Catering Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. A Catering Manager is a professional who is responsible for monitoring the quality of food and service at their outlets. They ensure that all operations run smoothly, from cooking to serving customers, in order to achieve peak performance every day. Responsibilities:· Gather customer requirements (like number of guests and event dates)· Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for children)· Determine requirements in ingredients and set portions.· Schedule staff shifts.· Train and manage wait staff and kitchen personnel.· Oversee food prep and customer service.· Report on expenses.· Manage stock and place orders as needed.· Ensure compliance with health and safety regulations.· Arrange food tastings with potential customers.· Requirements and skills.· Work experience as a Catering Manager, Restaurant Manager or similar role· Understanding of food hygiene.· Hands-on experience with creating menus from scratch.· Excellent organizational and time-management skills· Customer service attitude.· Ability to remain calm and make quick decisions under stressful circumstances.· Flexibility to work during weekends and holidays.· Certification in hospitality or culinary management is a plus.· Requires use of technology Requirements:· High school diploma or GED · Previous supervisory experience in the hospitality industry · Strong multi-tasking skills· The physical ability to remain standing for long periods of time.· Exceptional organizational, communication, and customer service skills· Strong administrative skills Objective : We are looking for a versatile and well-organized catering manager to oversee our event catering services. As a catering manager, you will finalize sales contracts and ensure that catering order forms reflect customer requirements. Your duties will include planning menus, organizing venues and equipment, and hiring catering staff. To be successful as a catering manager, you should possess extensive experience in event catering and delivering cost-effective services. Top-notch catering managers build good relationships with customers and exceed expectations. The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality. The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.
    $42k-60k yearly est. Auto-Apply 60d+ ago
  • Banquet Staff

    Crystal Ballroom Rock Hill

    Shift manager job in Rock Hill, SC

    Wedding and Event Venue - Crystal Ballroom in Rock Hill, SC is looking for a banquet staff to join our amazing team. We are located on 140 E Main St. Our ideal candidate is a self-starter, punctual, and engaged with reliable transportation and previous banquet experience. Gratuity Guaranteed for each event. Gratuity starting at $100 and up Responsibilities · Butler passed appetizers · Clean up tables after dinner · Maintain a clean environment · Trash · Interact with guest · Reliable transportation · Background & Drug Screening We are looking forward to reading your application.
    $36k-51k yearly est. 60d+ ago
  • Director of Food Safety

    Champion Foods 4.0company rating

    Shift manager job in Gaffney, SC

    Quality & Sanitation Director Champion Foods, a pizza trailblazer, is expanding, and we're looking for dynamic talents to enhance our innovative and quality-driven team. We produce products cherished by families nationwide and pride ourselves on our entrepreneurial spirit, commitment to quality, and a warm workplace culture that feels like family. If you're passionate, eager to grow, and want to work for a company that values each voice and champions personal development, your next career adventure starts here. Join us, and let's craft great things together, one delicious slice at a time. Your Mission: Responsible and accountable to lead the company's Quality Assurance and Sanitation functions. Develops and implement proper quality and sanitation processes and systems required to achieve high quality products. Ensure compliance with regulatory and technological changes that may affect the food industry, including FDA, USDA, AIB, BRCGS, FIDSMA and RSPO. Investigation of supplier, distribution and/or store caused customer food safety/ingredient quality complaint issues. Responsible to lead the company's “Product Recall Committee” to efficiently execute any product recall and/or market withdrawal required and regularly lead and conduct proactive “mock recalls” to ensure high readiness. What You'll Do: Create, implement, enforce, and regularly update global QA/QC policies, protocols, procedures, training and testing/inspection/audit programs for the company's suppliers and distributors that meet or exceed evolving governmental regulations, to ensure all company products comply with high safety and quality standards. Develop and implements strategic sanitation programs and procedures to ensure the highest levels of sanitary performance. Lead the “Product Recall Committee”. Identify and resolve supplier, distributor, and company food safety issues. Coordinate and lead the decision-making group in the event of a recall or market withdrawal of product and determine the long-term corrective and preventive actions as it pertains to suppliers, distributors and/or stores. Provide technical, scientific expertise to cross functional groups within the company to ensure product quality controls are accurately developed, executed, and maintained. Act in a liaison role and primary contact for all food regulatory agencies, subsidiaries including distribution centers, and auditors. Create, implement, and manage distributor and supplier auditing/procedure validation programs that are Food Safety Modernization Act compliant. Communicate with staff, other departments, suppliers, and distributors with product specification and program changes as appropriate. Work with Incident Management Team for product recalls and retrievals. Direct and maintain appropriate documentation as it pertains to supplier, distributor, and store level retrievals. Responsible for determining long term corrective and preventative actions as it pertains to suppliers and distributors. Provide leadership to Quality assurance and Sanitation team that includes selection, coaching, establishing goals and performance management. Mentor, guide, and inspire team to ensure growth and quality of work. Create, communicate, and ensure compliance with policies for suppliers, supplier evaluations, supplier audits and distributor audits. Work with health inspectors pertaining to high level compliance issues (i.e. alleged food borne illness incidences, contamination of food supply, etc.) as well as with local health inspectors to resolve store level issues. Develops an external network to benchmark and assess industry and regulatory trends that impact the business; develops plans to mitigate risks. Demonstrates commitment to the development, implementation, and effectiveness of applicable Quality Processes as per USDA, BRCGS, FDA, and other regulatory agencies. Cascading of goals for the workgroup, developing organizational capability and modeling how the organization works together. Mentor, guide, and inspire Quality assurance and Sanitation team to ensure personal growth, efficiency, and quality of work. Identify and communicate key responsibilities and practices to ensure the organization promotes a healthy attitude, confidence in leadership and teamwork to achieve business results. Successfully handles colleague coaching, development, and performance management. Who You Are: Bachelor's degree in food science, Biology, Chemistry, or related discipline. Minimum of ten (10) years quality assurance experience in the food industry including but not limited to food safety programs for suppliers and distributors. Minimum of five (5) years' experience leading cross-functional teams on a formal or informal basis, that includes hiring, training, development, and performance management. Minimum of five (5 years) leading a corporate Recall Committee. Demonstrated knowledge of the food industry and quick service restaurant store practices and familiar governmental regulations, including Occupational Safety and Health Administration (OSHA) lab standards and good manufacturing practices as defined by the Federal Drug Administration (FDA). In depth understanding of the food distribution regulations and requirements and previous experience ensuring compliance. Must have a strategic perspective and be capable of synthesizing information and prior experience from multiple sources to build efficient and successful regulatory and quality strategies for the organization. Must have a record of accomplishment of successful interactions with regulatory bodies. Ability to communicate effectively with customers, distributors, suppliers, and other departments, often communicating complex technical data to a variety of audiences. Evidence of the ability to establish, document, analyze, update and track quality metrics, preferable through standardized and accepted process control procedures. Demonstrated experience in a previous position requiring discernment, accuracy, attention to detail and documentation of issues, resolutions, and policy changes. Excellent problem-solving and decision-making skills. Good interpersonal skills and ability to resolve conflicting points of view. Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach. Computer proficiency (Microsoft Office, database, Internet, and documentation software required. Sensory abilities for product evaluation. What You'll Bring: Hazard Analysis Critical Control Point (HACCP) certification, USDA and FDA In depth knowledge of regulatory compliance (FDA, USDA, AIB, BRC and HAACP requirements. Master's degree in a related area. Experience with lab analysis and testing on products used in the pizza business. Previous experience with purchasing. Ability to speak in a language other than English. Where You'll Work: Ability to travel domestically 30% of the time and adhere to company travel policies. Exposure to travel elements, plant environments, spice odors, higher or lower than average temperatures. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Champion Foods LLC. Champion Foods LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work. PRIVACY POLICY
    $45k-97k yearly est. Auto-Apply 60d+ ago
  • Shift Leader

    Baskin-Robbins 4.0company rating

    Shift manager job in Charlotte, NC

    Apply now!","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9323470"},"date Posted":"2025-09-18T10:58:09.946701+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1234 E. Main Street","address Locality":"Charlotte","address Region":"NC","postal Code":"28226","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader
    $23k-30k yearly est. 60d+ ago
  • Assistant Food Service Manager

    Life Time Fitness

    Shift manager job in Charlotte, NC

    The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time's hospitality standards. From coaching team members to ensuring food quality and safety, the Assistant Café Leader sets the tone for service excellence while supporting business goals. Job Duties and Responsibilities Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift Position Requirements Strong passion for hospitality, guest engagement, and team leadership Ability to lead by example and coach others in a fast-paced café environment Experience working with POS systems, food handling, and inventory processes Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts Strong communication and organizational skills Education: High School Graduate or equivalent Years of Experience: 1-2 years of leadership experience in a fast-casual or café setting Licenses / Certifications / Registrations: ServSafe Manager certification or equivalent ServSafe Alcohol Safety or equivalent (if applicable) CPR/AED certification Preferred Requirements College degree in business, culinary arts, hospitality, or related field Knowledge of food costing, scheduling, and basic profit & loss analysis Experience leading team culture and driving sales through service Ability to develop and implement service recovery or upselling strategies Passion for creating a desirable, guest-centric café environment Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $24k-33k yearly est. Auto-Apply 16d ago
  • Shift Manager - 206 James Avenue, Locust, NC 28097

    EYAS 4.1company rating

    Shift manager job in Locust, NC

    Shift Manager - Burger King Restaurant #29411 - 206 James Avenue, Locust, NC 28097 Part-time & Full-time positions available! Join EYAS Hospitality Group | Lead with Purpose | Grow with Us Are you an experienced leader who's ready to make a real impact? At EYAS Hospitality Group, we strive to be an employer of choice. As a proud Burger King franchisee, we believe our people are the heart of our business. We're building more than restaurants - we're building teams, connections, and opportunities for everyone to thrive. We own and operate 54 Burger King restaurants in several states, and we're looking for Shift Managers in several areas who share our commitment to hospitality, integrity, and team growth. Why Join EYAS? We're not just about burgers - we're about people. Here's how we care for our team: ✅ Competitive base salary plus performance bonuses with unlimited potential ✅ Health, dental, vision, life, accidental insurance & FSA ✅ Get paid on demand with ZayZoon ✅ Paid vacation ✅ 401(k) with company match ✅ Free uniforms and meals during shifts ✅ Scholarship opportunities for your family ✅ A culture rooted in respect, connection, and growth What You'll Do As a Shift Manager, you'll drive your restaurant's success while leading a team that's motivated, supported, and empowered to do their best work. You'll be trusted to: Lead with Integrity: Model authentic communication and foster an environment of respect, trust, and accountability. Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training Control food costs, labor, waste, and cash on the shift Champion Hospitality: Exceed brand standards and deliver a best-in-class guest experience through hospitality excellence. Ensure Safety & Compliance: Uphold food safety, security, and labor standards. Live Our Values: Bring our vision of a people-first culture to life every day. What You Bring A genuine passion for hospitality, people, and guest satisfaction. Strong leadership skills with a reputation as a trusted, approachable role model. Self-motivation, a positive attitude, and a commitment to doing the right thing. Flexibility to work evenings, weekends, and holidays as needed. Reliable transportation and ability to work long/irregular shifts when required. Physical ability to meet restaurant demands: standing, lifting, bending, squatting, reaching, sweeping, mopping, and working in varied temperatures. Must be 18 years old. High School Diploma (preferred) Some college or restaurant management coursework (preferred). 6 months of quick serve restaurant experience (preferred) Valid driver's license. (required) Grow Beyond the Grill At EYAS, we invest in our people because we know our success depends on yours. If you're ready to build a career - not just a job - and lead with purpose, we want to meet you. Ready to unlock your earning potential and lead a team you're proud of? Apply today and let's grow together. EHG and Burger King are equal opportunity employers and encourage all qualified applicants to apply.
    $24k-32k yearly est. 12d ago
  • Shift Supervisor/Shift Lead/Key Hourly

    Jackmont Hospitality Inc. 4.1company rating

    Shift manager job in Charlotte, NC

    Job DescriptionTGI Friday's # 2598 6840 Northlake Mall Drive Charlotte, NC 28216 ************ HOURLY MANAGER Role Purpose Responsible for supervising scheduled shifts and ensuring guests receive a Friday's Style dining experience characterized by a fun atmosphere and great tasting food and drinks which, are prepared and served safely. Key Responsibilities & Accountabilities Supervises operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness Ensures that the restaurant and staff are set up for an outstanding shift Observes team member performance in delivering the Friday's guest experience, providing immediate feedback, coaching, development and recognition Ensures all newly hired team members follow and complete their appropriate training plan Frequently interacts with Guests ensuring that their experience is delivered in accordance with Friday's Service Style; and follows up on any issues or complaints they may have Conducts motivational staff meetings ensuring that team members are engaged and informed regarding Friday's food, beverage, promotions, etc. Ensures great food is served to every guest Ensures ambiance of the restaurant is aligned with the Non-Negotiable Brand Standards (NNBS) Conducts food safety and line checks, to ensure food and beverage standards are met and executed safely. Manages cash handling procedures: assigns bartender drawers and performs checkouts of servers and bartenders ensuring all tickets are accounted for, all comps have been signed, the proper amount of cash, gift cards and credit card vouchers is obtained from team members, tip share is collected, and the proper amount of tips have been declared. Approves food and beverage comps or promotions. Checks in deliveries from vendors; ensuring quality and proper billing. Prepares end of shift reports. Ensures a safe working and guest environment to reduce the risk of injury and accidents. Assists with the completion of accident reports if a guest or employee is injured. Ensures proper security procedures are adhered to, in order to protect team members, guests and company assets, including security of beer walk-in, liquor room, store room freezer, back-door, safe alarms and office. Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action. Conducts pre-screen interviews for team member candidates using applicable interview guides. Performs other duties and responsibilities as required or requested. Qualification Requirements Minimum 6 months experience as a Team Member and a Certified coach (internal) or one year of external restaurant experience with a college degree preferred (external) Must be capable of performing all functions and meeting qualification standards for all hourly positions
    $24k-31k yearly est. 2d ago
  • Shift Manager-(RT2662)

    Racetrac Petroleum, Inc. 4.4company rating

    Shift manager job in Monroe, NC

    At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time. What's In It for You? * Competitive pay and shift-based incentives * Career growth opportunities - many of our General and Co-Managers started as Shift Managers! * Leadership development and hands-on training to sharpen your skills * Flexible scheduling to support work-life balance * A fast-paced, people-first environment where your leadership matters * Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more! What You'll Do Lead a Winning Team on Your Shift * Set the tone with a cheerful, can-do attitude that motivates your team * Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling * Coach team members in real-time, offering guidance and support during every shift * Address guest concerns with empathy and professionalism, escalating when necessary Drive Operational Excellence * Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards * Ensure proper execution of inventory, vendor check-in, and promotional communication * Oversee key store processes including write-offs, cash wrap, and compliance documentation * Lead shift change communication and ensure team alignment throughout the day Model Communication & Accountability * Effectively relay important updates from the leadership team to shift associates * Monitor task completion and provide immediate feedback to drive results * Support a team culture rooted in accountability, respect, and teamwork * Proactively step in during busy times or challenges-showing your team what great leadership looks like What We're Looking For * 2-3 years of work experience (retail, restaurant, or food service preferred) * 1+ years of leadership or supervisory experience (preferred) * Comfort in fast-paced, high-volume, guest-focused environments * Ability to follow through on tasks and coach others to do the same * Strong communication and team building skills Must Haves for this Role * High School Diploma or GED (in progress or completed) * Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks * Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.) Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $25k-31k yearly est. 30d ago
  • GL - Night 3rd Shift (Starting pay $15.81 + shift differential)

    Metrolina Greenhouses, Inc. 4.3company rating

    Shift manager job in Huntersville, NC

    A night task crew member is responsible for performing and completing a multitude of general labor tasks throughout the greenhouse under the direct supervision of their manager and/or Crew Leader. Responsibilities include maintaining quality standards, assisting with shipping and loading, maintaining productivity targets, and ensuring the work area remains safe at all times. Key Responsibilities: • Adherence to all safety protocols. • Arranging plants on the ground for optimal spacing. • Transferring tables between different locations. • Performing plant cleaning, pinching, and cutting tasks. • Operate table-moving machinery upon certification. • Assisting in hanging and shipping plants when required. • Completing assigned tasks independently or collaboratively. • Collaborating effectively in a team to achieve daily objectives. • Punctuality and adherence to timelines. • Loading and unloading product to and from trailers and shipping carts. • Plant, tag, install pot hangers and place pots on a production line. • Other duties as assigned by management Minimum Qualifications • Proficiency in interdepartmental communication and collaboration. • Ability to multitask and contribute as a part of a team. • Adaptability to work in various types of weather conditions. • Availability to work flexible hours and overtime as needed. • Compliance with company standards and directives. • Willingness to learn and be trained. • Demonstrated reliability as a team member. Preferred Qualifications • Familiarity with warehouse environment Job Setting & Physical Demands This position is primarily outdoors but may be required to work between locations and within an indoor office environment for administrative duties, which may require the use of computers and standard office equipment. Fluency to read, write, and understand the English language is required. Must be able to work in all outdoor elements, including dust and allergens. There are occasional needs to work in confined spaces. Position requires long-term ability for standing, sitting, squatting, bending, reaching, and twisting on a regular basis to fulfill essential duties. Candidate must have the ability to operate all machinery necessary within the department and across the facility, including but not limited to operating the table lifter and get certified and operate on internal vehicles. Employee must have the ability to lift 35 pounds unaided, and regularly lift up to 50 pounds with assistance. Title VII of the Civil Rights Act protects individuals from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information .
    $27k-33k yearly est. Auto-Apply 19d ago
  • Full Time Fresh Foods Manager

    Privacy/Disclaimer Agreement

    Shift manager job in Concord, NC

    Full Time Fresh Foods Manager(Job Number: 2601348) Full-time Description SUMMARY. Primary responsibility is to Take Excellent Care of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires a defined level of management skills, product knowledge, sales ability, customer relations skills, and cooperation with fellow associates. The Fresh Foods Department will carry a wide offering of the meats, cheeses, breads, pastries, and other items. Some amenities that will be available in this full-scale Fresh Foods Department include chef, sushi, salad/olive bar, and extended variety of food products. Manage and supervise up to 40 associates in the Fresh Foods Department. Is responsible for with the overall direction, coordination, and evaluation of this department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities may include: performing the duties of baker/fryer, cake decorator, Fresh Foods clerks; and chef; interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers. Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the department manager or manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter but also pay off in greater customer loyalty and increased sales and profit. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Your primary job function is to personally perform the first set of functions while ensuring that all Customer Service associates also perform them. Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS. CUSTOMER SERVICE. Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Follow through on customer requests. If you cannot say “yes” to a customer's request, bring in the manager-on-duty. Never be rude to a customer under any circumstance. Never turn down business. Communicate with customers and fellow associates regarding current promotions, marketing campaigns, and essential products. Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms. Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made. Obtains or prepares food items requested by customers at counter by performing the following duties. Fills customer order by obtaining items from shelves, freezers, coolers, bins, tables, or containers. Cuts delicatessen meats and cheeses with slicing machine, knives, or other cutters. Weighs and wraps sliced foods. Bags or wraps purchases for customer and affixes sticker showing price and weight. Neatly decorate cakes and create party trays according to standards and customers' requests. Bake, fry, broil, and/or roast poultry, pork, beef and/or other meats according to standards. Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner. Respond back to people on “hold” in a timely manner. Keep Our Shelves Properly Stocked. Check merchandising displays regularly to ensure the availability of advertised items and/or samples. Understand the overall Fresh Foods Department's operation. Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Provide assistance to fellow associates to complete daily tasks and other duties as assigned. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire store. Assist Store Management in the operation of the store and perform management duties in store management's absence. Keep Our Stores Clean. Comply with Health Department requirements and follow Harris Teeter sanitation procedures. Keep work area clean at all times. Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log. Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual. Establish a working and shopping environment of trust, respect, and integrity. Maintain professional appearance and behavior. Take Excellent Care of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management. Comply with Company standards, policies, and procedures. Perform essential job functions throughout scheduled hours. SUPERVISORY JOB FUNCTIONS Manage the department as to maximize gross profit and minimize operating expenses. Be knowledgeable of department and store sales and profit objectives. Review and analyze all financial reports and data. Make timely and effective decisions based on this analysis. Forecast sales and sales per labor hour for upcoming week and effectively schedule associates. Assign duties to associates. Monitor and analyze sales and labor hours used on a daily and weekly basis. Make timely and effective decisions based on this analysis. Perform duties of all direct reports when appropriate. Maintain overall department conditions to meet Harris Teeter Standards. Order product to minimize out-of-stocks and maintain designated inventory levels. Listen to both customer and associate complaints and resolve problems to restore and promote good public relations. Ensure that the Fresh Foods department's inventory levels support the customers' requests for all ad and standard products. Correctly conduct period inventories according to established procedures. Promote the efficient operations of the store following the procedures detailed in Harris Teeter's Standards manual. Record and follow up on any in-store maintenance. Ensure that situations are resolved and not recurring problems. Execute approved department opening and closing procedures and ensuring that all operational standards are met. Recruit, interview, and hire competent associates to maintain proper staffing levels for the department. Ensure all associates receive appropriate break and meal periods. Ensure new Fresh Foods associates are properly oriented to your department and understand their benefits package. Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs. Encourage and make time for cross training. Maintain integrity in the Job Posting system by following the policy and by ensuring that all new associates are aware of the process. Develop future Fresh Foods (assistant) department managers. Convey timely information to the associates regarding current promotions and marketing campaigns. Explain to associates why changes were made in operating procedures. Have a working knowledge of the mission and goals of your department, your store, and your Company. Discuss these with your associates on a daily basis. Keep your promises to customers and fellow associates. Respond to questions in a timely and proper manner. Ask for the opinion and suggestions of your associates where appropriate. Encourage associates to make suggestions for process improvements. Ensure they receive recognition for their ideas. Recognize exemplary job performance. Acknowledge positive job performance daily. Fairly evaluate associates' performance on their evaluations. Address performance problems or record associates' out of the ordinary behavior when it occurs, using the Constructive Advice forms. Discuss behavior and possible corrective action with associates to create an action plan according to prescribed procedure. Sign off on the documents with those associates involved and submit to regional staff for review. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY SKILLS Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in training and team orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with associates and customers. EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three year's related experience and/or training; or equivalent combination of education and experience. PERSONAL SKILLS Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales. LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization who only speak English. MATHEMATICAL SKILLS. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to new hire orientation, customer service network, safety, food safety, and department manager training. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repetition Weight Frequently - near constant work Up to 15 lbs Intermittently - up to several times an hour Up to 75 lbs Occasionally - up to several times a shift Up to 100 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting. Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater. Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must frequently lift and/or move up to 15 pounds, intermittently lift and/or move up to 75 pounds, occasionally lift and/or move up to 100 pounds, and reach from 6-72 inches. Specific vision abilities required by this job include close vision, plus color and depth perception. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate. COMPENTENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies: Analytical - Collects and researches data; Uses intuition and experience to complement data. Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Is never rude; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively in English; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret English-written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Primary Location NC-CONCORD-STORE 202 - CONCORD-DAVIDSON CORNERSJob Fresh Foods / Deli / BakeryJob Posting Jan 16, 2026, 1:22:25 PM-Jan 24, 2026, 4:59:00 AM
    $27k-42k yearly est. Auto-Apply 5d ago
  • Food and Beverage Leadership Job Fair

    Carowinds 4.2company rating

    Shift manager job in Concord, NC

    Joining our Carowinds team means you'll support our mission to make people happy! Join us on Saturday, January 17th for our Food and Beverage Leadership Job Fair! The Food & Beverage Leadership assists and oversees all aspects of the F&B department and is involved in leading and training our food and beverage employees, ensuring exceptional customer service, maintaining food quality standards. Join us IN-PERSON at the Carowinds Employment Office Saturday, January 17th from 11am-4pm We'll be looking for: Culinary supervisors Operations supervisors Front/Back of house supervisors 1-2 years of experience in food and beverage is preferred but not required. Alternative qualifications or relevant experience will also be considered. Some of our amazing perks and benefits: Paid Training and FREE Uniforms! FREE Admission to our park and other Six Flags parks! Free tickets for friends and family! Discounts on Food and Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Six Flags Entertainment Corporation is home to unique and exciting properties across North America. Come join our world class team in Charlotte at Carowinds. As a member of our team, you'll... Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: You! People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays.
    $58k-87k yearly est. Auto-Apply 6d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Shift manager job in Charlotte, NC

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 6d ago
  • Senior Catering Manager

    Hilton Charlotte University Place 4.0company rating

    Shift manager job in Charlotte, NC

    The Hilton Charlotte University Place has an exciting opportunity to join our team as the Senior Catering Manager! The Senior Catering Manager participates in all aspects of Sales operations, including but not limited to: developing/maintaining repeat client relations, event execution, maximization of market revenue, and generation of new accounts. The Senior Catering Manager role will focus primarily on securing business with the local and SMERF market. Key duties include generating leads, creating proposals, closing contracts, detailing Banquet Event Orders (BEOs), pre-/post-convention event operation, and attending local networking opportunities, all while meeting departmental revenue goals. Ideal candidate must have strong communication skills, independent problem-solving ability, intermediate Outlook/Word proficiency, with Monday-Friday availability (some occasional weekend availability where business demands). Ideal candidate has previous Sales experience in a hospitality and/or Food and Beverage setting. Salary information available upon experience Sales & Business Development: Proactively solicit catering business, up-sell opportunities, develop accounts, and meet revenue goals. Client Management: Meet with clients to understand needs, plan menus, arrange tastings, draft contracts, and maintain satisfaction. Event Operations: Oversee event setup, service, and breakdown; detail Banquet Event Orders (BEOs); coordinate with kitchen, banquet, and other hotel departments. Team Leadership: Recruit, train, schedule, and mentor catering staff (coordinators, servers). Financial Management: Manage budgets, track expenses, process payments, and report on costs. Quality & Standards: Ensure adherence to hygiene, safety, and brand standards; resolve escalated issues. Experience: Previous experience in sales, catering, or hospitality management. Education: Hospitality, Business, or related degree often preferred. Skills: Excellent communication, interpersonal, organizational, problem-solving, and time management. Knowledge: Food & beverage, room setups, financial reporting, and relevant software.
    $50k-61k yearly est. 5d ago

Learn more about shift manager jobs

How much does a shift manager earn in Rock Hill, SC?

The average shift manager in Rock Hill, SC earns between $19,000 and $36,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in Rock Hill, SC

$26,000

What are the biggest employers of Shift Managers in Rock Hill, SC?

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