Employment Type
Full time
Department
Growth
Mission
Own the arrival of Pathos into the public consciousness and turn it into the default name people think of when they hear “AI therapy.” Use creative, data-driven growth to win attention in this new category, scale a free product that reaches people who are not getting help today, and build repeatable engines that drive tens of millions of users toward safe, effective AI therapy.
Outcomes
Category awareness and attention. Pathos becomes a top-of-mind brand for AI therapy, visible in press, social media, and search, with clear growth in branded search and organic mentions.
Channel testing and winning bets. Rapidly test many growth channels and tactics and identify a small portfolio of scalable winners with known CAC, retention, and playbooks.
Research and media flywheel. Turn studies and product stories into ongoing earned media and creator coverage that drives meaningful, trackable user growth.
Performance marketing and attribution. Stand up paid experiments with clear tracking, reporting, and basic attribution that show which platforms and campaigns are worth scaling.
Owned and organic growth. Grow reach through social, content, SEO, and LLM search with simple systems and calendars that the team can run and improve.
Partnerships and B2B distribution. Build and manage a pipeline of partners, close high-value distribution deals, and show repeatable ways to bring in users through organizations and platforms.
Growth analytics and operating rhythm. Define core growth metrics, create simple dashboards, and drive a weekly growth cadence that uses data to decide what to start, stop, and scale.
Competencies
Growth experimentation. Comfortable running many small tests across channels, creatives, and audiences, then quickly leaning in on what works and shutting down what does not.
Channel fluency. Understands how to grow through media, social, content, SEO, performance marketing, and partnerships and is curious about new and underpriced channels.
Attribution and economics. Understands CAC, LTV, and payback and can set up simple attribution that is good enough to guide spend and time.
Partnership and deal-making. Can source leads, pitch Pathos, negotiate, and close deals that bring users, distribution, or credibility, then follow through on execution.
Communication and storytelling. Clear and persuasive communicator in writing and in person who can frame research, product, and stunts in ways that press, creators, and users care about.
Cross-functional collaboration. Works well with product, design, data, clinical, and AI teams and knows how to turn growth ideas into product experiments and how product changes open new growth loops.
Ownership and speed. Takes responsibility for growth outcomes, moves quickly, and keeps a high bar for follow-through and quality with a high volume of output and sound judgment.
Mission alignment and judgment. Understands that Pathos optimizes for therapeutic benefit and safety and chooses growth tactics that respect vulnerable users and the long-term brand, with strong hunger to increase how many people get help.
Quantitative and SQL skills. Uses data to size opportunities, read experiments, and understand ROI, and can pull core numbers with SQL or similar tools to stay unblocked.
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$100k-182k yearly est. 5d ago
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Head of Growth
Magic Patterns
Shift manager job in San Francisco, CA
Hi, I'm Alex, co-founder at Magic Patterns. This is a super excited role because we have a very strong product-led growth motion that is actively working, but we need to add fuel to the fire. We are active on X, LinkedIn, Reddit, YouTube, but we could do more. A lot more.
At Magic Patterns, you will literally reinvent how software is built. Today, thousands of teams use Magic Patterns to ship software faster. Our mission to help product teams go from idea to production has landed us Fortune 500 customers and a beloved community. But it's always day 1. And we need your help!
If you like startups, AI, and fun, fast-paced environments: we can't wait to work with you.
How we work:
We believe in purposeful hiring and hiring only A-players. We are a small and mighty team with an office in San Francisco and others distributed across North America.
Our values:
Optimize for action - anything that can be done in hours, can be done in minutes.
Trust the data - it is ok to be wrong; we use data to drive decisions.
Obsessed with customers - without our customers, we are nothing.
Ownership - insist on high standards and craftsmanship.
Spread the magic - for many people, Magic Patterns is “magic.” Be proud of your work and have fun!
In this role, you will:
Run our social media accounts
Manage ad campaigns
Engage with customers on forums
Be the "face" of Magic Patterns
Your background and skill sets look like:
Strong writer who doesn't sound like ChatGPT
Comfortable with no playbook
Know your way around audio/video editing
Strong social media presence with consistent posting
Bonus points if you have:
Used Magic Patterns or other tools like it
You've seen what great marketing looks like and want to build your own version
Ex-founder or founding marketing hire at a startup
Your content has gone viral before!
Compensation and benefits:
Rapid career growth at one of the fastest growing Series A companies
Competitive salary and equity package
15 days off PTO
Health, dental, and vision coverage
Fun team offsites and events - we went to Mexico last year!
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$100k-182k yearly est. 3d ago
Head of Growth
Neon Health
Shift manager job in San Francisco, CA
TLDR
The Head of Growth is a senior individual contributor role for someone who has lived through the rapid growth of an enterprise SaaS/AI startup and still wants to be hands‑on. You'll run demand generation campaigns, shape GTM strategy, execute growth experiments, and partner with leadership to drive Neon Health's rocket trajectory.
About us: join the team making life‑saving drugs accessible
The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.
Over 50% of critical prescriptions are abandoned due to:
Cost barriers: Patients with high copays are 5x more likely to abandon treatment
Insurance maze: Complex prior authorizations block access
Logistical challenges: Coordinating medical visits for treatments
Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: -automating authorizations, streamlining benefits verification, and unlocking financial assistance.
Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need-not bureaucracy or financial constraint. When Neon succeeds, patients access life‑saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises.
Why join Neon?
Frighteningly ambitious: We're not just idealists. We're seasoned builders. On a mission to build a $200B+ company-on the scale of Palantir or ServiceNow-serving the largest healthcare enterprises.
Experienced founding team: Built by exited founders, YC & MIT alum, ex‑Tesla, ex‑Google engineers.
Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months-in an industry where sales cycles typically take 12‑18 months. We are profitable and relentlessly focused on execution.
Powerhouse backing: We're funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections.
Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life‑changing patient outcomes.
Career acceleration: Join early and grow rapidly with us as we scale toward category dominance in healthcare automation.
What's unique about working here?
Mission‑driven capitalists
We're a rare blend of mission‑driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system-and patients' lives.
Working like athletes
Like athletes, we are constantly honing our craft to produce our best possible work.
We work with intention and humility. We support and challenge each other to be our best selves.
And as a team, we achieve goals together that would be impossible alone.
Frequent offsites
We spend one week every month offsite in beautiful places like Tahoe, Squamish, Mendocino, the Santa Cruz mountains, and Monterrey. We ship an incredible amount of product on these offsites. And we have a blast - climbing, swimming, surfing, and otherwise enjoying these beautiful places.
Rediscover the magic of coding late into the night, in the zone. Side by side with a team that-through their example of excellence-is inspiring you to reach your potential.
It's not for everyone.
But if you long for an intense camaraderie that you can't find elsewhere, then Neon is the place for you.
Jobs To Be Done
Work as the Head of Growth to accelerate Neon's trajectory. This is a senior individual contributor role that blends execution with strategic input, ideal for someone who has lived through startup hypergrowth and still wants to be hands‑on.
Run growth campaigns end to end: From designing experiments to executing tactics across digital, events, and outbound.
Inform strategy with experience: Bring perspective from scaling an enterprise‑focused startup to shape Neon's GTM playbook.
Drive demand generation: Launch and refine SEO, paid channels, referral loops, and outbound campaigns.
Partner with leadership: Advise the CEO and GTM leads with insights from prior growth stage experience.
Execute with autonomy: Operate as a builder, not just a manager, rolling up your sleeves to deliver impact.
Growth DNA
Traits of a high‑performing Head of Growth.
Startup‑scarred operator: Has lived through rapid growth at an early‑stage company and thrives in uncertainty, able to find clarity and momentum when the path forward is ambiguous.
Enterprise GTM experience: Deep familiarity with selling to and marketing for enterprise customers.
Execution muscle memory: Still sharp on the tactical front, knows how to get campaigns shipped and results tracked.
Recency of experience: Playbooks and tactics are relevant, not stale.
Autonomous driver: Capable of setting direction and executing without heavy management support.
Experience
We're looking for someone who has excelled as a senior IC in growth/marketing at an enterprise SaaS startup.
Been part of a company that scaled from seed/Series A to growth stage (~10 → 200+ employees).
Hands‑on experience driving enterprise demand generation.
Track record of running growth experiments, executing campaigns, and informing GTM strategy.
Strong communicator and collaborator with founders and GTM teams.
Required Tools
You will be expected to operate across modern growth and GTM stacks:
Demand gen platforms (SEO, Google Ads, LinkedIn Ads)
Outbound and automation (Apollo, Clay, Outreach)
Content and design (Notion, Canva, Figma)
Analytics and reporting (Google Analytics, Excel/Sheets, BI tools)
Join Us
Neon is building the automation platform for enterprises.
We're profitable, backed by top investors, and growing fast with 7+ figure contracts.
Apply today to help steer a rocket ship redefining enterprise automation and ensuring patients get life‑saving medications when they need them.
Please note: Applicants must be currently authorized to work in the United States on a full‑time basis. Visa sponsorship is not available for this position.
Title Keywords: Head of Growth, Growth Marketing Lead, Senior Growth Manager, Demand Generation Lead, Marketing Director, Growth Marketing Manager, Enterprise SaaS Growth, Startup Growth Lead
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$100k-182k yearly est. 1d ago
Head of GTM
Kaizen Stackup
Shift manager job in San Francisco, CA
Head of Go-to-Market (GTM) About Us
We are a rapidly growing technology company seeking an experienced and dynamic Head of Go-to-Market (GTM) to join our leadership team. As we continue to expand our product offerings and market presence, we need a strategic thinker who can drive our GTM initiatives to new heights.
Position Overview
The Head of GTM will be responsible for developing and executing comprehensive go-to-market strategies that align with our company's vision and goals. This role requires a deep understanding of Customer Success Management, Sales Enablement, and Product Growth. The ideal candidate will have a proven track record of successfully launching products, scaling revenue, and building high-performing teams.
Key Responsibilities
GTM Strategy Development and Execution:
Develop and implement comprehensive GTM strategies for new and existing products
Collaborate with Product, Marketing, and Sales teams to ensure alignment on GTM initiatives
Identify target markets, customer segments, and growth opportunities
Create and manage GTM budgets and forecasts
Customer Success Management:
Develop and oversee customer success programs to drive retention and expansion
Implement best practices for onboarding, adoption, and ongoing customer engagement
Analyze customer data to identify trends, opportunities, and areas for improvement
Sales Enablement:
Develop and implement sales enablement strategies to improve sales team effectiveness
Create and maintain sales collateral, playbooks, and training materials
Collaborate with Sales and Marketing teams to align messaging and positioning
Implement and optimize sales processes and methodologies
Product Growth:
Work closely with Product Management to identify growth opportunities and prioritize features
Develop and execute product-led growth strategies
Analyze product usage data to inform growth initiatives
Collaborate with Marketing to develop and execute product marketing campaigns
Team Leadership and Development:
Build and lead high-performing GTM, Customer Success, and Sales Enablement teams
Mentor and develop team members to drive career growth and organizational success
Foster a culture of collaboration, innovation, and continuous improvement
Cross-functional Collaboration:
Work closely with C-level executives to align GTM strategies with overall business objectives
Collaborate with Product, Engineering, Marketing,
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A leading financial institution is seeking a Diversified Food Director based in California to drive business development and manage key client relationships. The ideal candidate will have over 10 years of experience in portfolio management, strong banking expertise, and a proven history of generating revenue. Responsibilities include leading strategic negotiations, managing high-value portfolios, and ensuring regulatory compliance while fostering a collaborative team environment. Exceptional skills in problem-solving and client relationship building are essential.
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$45k-73k yearly est. 4d ago
Senior General Management Manager
Keller Executive Search
Shift manager job in San Francisco, CA
This is a position within Keller Executive Search and not with one of its clients. This senior position will lead General Management for Keller Executive Search in San Francisco, California, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact.
Key Responsibilities
Define the General Management vision, roadmap, and annual operating plan aligned to business goals.
Build and lead a high‑performing General Management team; set clear objectives and coach managers.
Own General Management KPIs and reporting; drive continuous improvement and operational excellence.
Establish scalable policies, processes, and tooling for General Management across regions.
Partner with executive leadership and cross‑functional stakeholders to deliver outcomes.
Manage budgets, vendors, and risk within the General Management portfolio.
Qualifications
7+ years of progressive experience in General Management with 4+ years leading managers.
Proven track record building programs at regional or global scale.
Strong analytical skills; ability to translate data into decisions.
Excellent communication and stakeholder‑management skills.
Bachelor's degree required; advanced degree or relevant certification preferred.
Experience in professional services or recruitment industry is an advantage.
Compensation and Benefits
Salary range: $185,000-$230,000 USD
Opportunities for professional growth.
Company culture: Flat management structure with direct access to decision-makers. Open communication environment.
Equal Employment Opportunity Statement
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.
Commitment to Diversity
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.
Data Protection and Privacy
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.
Pay Equity
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.
Health and Safety
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.
Compliance with Law
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.
Note
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
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$185k-230k yearly 2d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in Mountain View, CA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Engineering Lead / Manager, Growth
Airwallex Pty Ltd.
Shift manager job in San Francisco, CA
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
The Opportunity: Be Part of Our Growth Team
Our Growth Team sits at the heart of Airwallex's mission, focusing on user acquisition and strategic market expansion. We leverage data and cutting‑edge technologies to craft seamless, intuitive experiences that help millions of users discover, engage with, and benefit from our products.
From new‑user funnels to onboarding optimizations, our Growth team is all about experimentation, rapid iteration, and driving sustainable business impact. Whether it's designing scalable architectures for high‑traffic pages, building robust A/B testing frameworks, or integrating global marketing platforms, the Growth team's contributions directly shape how we attract and retain customers worldwide.
Joining the Growth team means you'll have a front‑row seat to the most crucial stage of our product lifecycle and play a pivotal role in fueling the next wave of our global expansion.
Responsibilities:
Hands‑on design, implement and deliver growth features
Work closely with Product Managers to analysis the product requirements and then produce the technique solutions & execution plan to deliver the software products
Analyze and validate the technique design for the software functions from the team
Review code from team members and ensure the standards
Engage with the Product Manager into building a backlog that continuously contributes to the execution of the roadmap
Contributing to the hiring, training and development of the engineers within the managed team
Who you are:
Strong Communicator: You effectively convey technical concepts to both technical and non‑technical stakeholders, ensuring clarity and understanding.
Analytical and Strategic: You leverage data to drive decisions, aligning engineering efforts with business objectives for optimal outcomes.
Proactive and Resourceful: You take initiative and skillfully navigate complex technical challenges to deliver impactful results.
Curious Learner: You're eager to explore new tools and technologies, including AI, to innovate and enhance your technical expertise.
Minimum qualifications:
8+ years of software engineering experience, with experience on growth or related technologies.
2+ years of experience managing and mentoring a team of developers
Proficient with APIs, ETL processes, and data pipelines.
Preferred qualifications:
Experience solving GTM operations end‑to‑end
Knowledge of data warehousing, customer segmentation, and analytics tools
Familiarity with building internal or customer‑facing products with AI & LLMs
Applicant Safety Policy: Fraud and Third‑Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from ***************** email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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$99k-159k yearly est. 2d ago
Food & Beverage Manager
Stanford Park Hotel 4.2
Shift manager job in Menlo Park, CA
We are seeking a Food and Beverage Manager to join our team.
The position works with the Food & Beverage Director and the team to ensure that Menlo Tavern operates smoothly, and that our Banquet & Catering teams are fully supported and all our on- and off site events are reflective of our commitment to service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure excellent direction in the standards and practices of service
Direct and monitor services staff's adherence to technical and hospitality service standards.
Ensure that guests receive excellent service and hospitality.
Effectively perform open - and closing duties and properly secure the operation.
Ensure excellent maintenance and cleanliness of the dining room, service stations and surrounding areas at all times.
Organize and complete the administrative set up and break down of service (including but not limited to; creating floor plans, menus, associate check in, cash outs, bank close outs etc.
Maintain positive working relationships with kitchen leaders and line staff throughout service periods.
Attend to guests, ensure, and provide excellent service and hospitality to all guests.
Adhere to all policies and procedures pertaining to personal appearance, attendance and conduct.
Remain current and compliant with the human resources practices and policies.
Ensure that the payroll process is completed accurately, on time and according to business and accounting procedures.
Keep associates informed of all benefit related activities, meetings and offerings.
Build and foster a culture of enlightened hospitality and a high-performing team, develop and achieve individual performance goals and metrics and develop associates to reach the common goal of growing the business.
In collaboration with the F&B management team, build a high performing team; continuously strengthen the brand and culture by delivering uncommon hospitality and excellence to guests, while building and strengthening core business through regular guest and business development.
Collaborate with the management team, in line with the Executive Chef, to determine goals, timelines and tactics to achieve industry recognition.
Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Hotel.
Upon employment, all associates are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the facility.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient in Excel, Word, Outlook etc.
Excellent understanding of fine dining food, reservations, service and beverage programs and overall food and beverage knowledge.
Ability to multi- task in an ever changing and busy restaurant environment.
Demonstrated problem solving and delegation skills.
Demonstrate a “coach in the moment” willingness and ability.
Proven ability; lead by example, excellent verbal and written communication, attention to detail, always learning, humility and confidence, restaurant financial knowledge, profit & loss, budget, labor cost, POS systems, excellent time management and organizational skills.
Must be knowledgeable and skilled at service standards, guest relations and etiquette.
The ability to effectively deal with associates and customers some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
Able to write Food & Beverage reports, business correspondences, memos and associate performance evaluations.
Excellent organizational skills.
Ability to move through a crowded Restaurant to monitor activity.
Ability to read, listen and communicate effectively in English.
Above average math skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Able to work in a fast paced environment.
The ability to speak Spanish is preferred.
Meets legal age requirements for the position.
EDUCATION and/or EXPERIENCE
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma is preferred. Three plus years of operations/culinary supervisory experience in hospitality and fine dining is preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand. The associate frequently is required to walk, sit; carry, balance use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The associate must frequently lift and/or move up to 50 pounds.
PAY SCALE
The salary for this position is between $70,000 and $75,000 per year. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual wage rates will be based on a number of factors, such as experience, type of hotel experience, and education.
The Stanford Park Hotel is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American's With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.
$70k-75k yearly 2d ago
Associate Manager, Paid Social Growth
Clutch Canada
Shift manager job in San Francisco, CA
A healthcare technology company is looking for a data-driven Associate Manager to enhance patient growth via paid social channels. This role will lead campaign strategies, optimize creative processes, and analyze performance metrics to develop effective ad strategies. Ideal candidates should have 3-5 years of experience in paid social, with strong analytical and creative skills. This position offers a salary between $102,000 and $120,000, competitive benefits, and flexible working arrangements across the United States.
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$102k-120k yearly 5d ago
General Manager
Search Masters, Inc.
Shift manager job in Fremont, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
$69k-139k yearly est. 1d ago
Restaurant General Manager
Hudson Talent Solutions
Shift manager job in Mountain View, CA
About Our Client:
Our client is a vibrant, values-driven restaurant group dedicated to creating exceptional
experiences for their guests and team members. Their culture fosters an environment
where passion, operational excellence, and community thrive. They are looking for an
experienced and inspirational leader to guide the team and restaurant to new heights.
Leadership Expectations:
The ideal candidate will be a dynamic leader who:
• Drives the company culture through passion, integrity, and initiative.
• Fosters growth through team development, training, and fiscal responsibility.
• Serves as a brand ambassador, deeply engaged in talent acquisition and community
marketing.
THE PERKS:
• Competitive Salary
• Quarterly Bonus Incentive
• Fun & Fast-Paced Environment
• Company contests with experiential trips to exciting beverage and food
destinations.
• Significant Growth Opportunities & Internal Promotion
• Management Development Programs
• Comprehensive Benefits: medical, dental, and vision coverage
• Employee Assistance Program focusing on mental health, counseling, and
community support
Key Responsibilities:
Strategic Leadership & Operations:
• Provide strategic input and execute action plans to meet company objectives.
• Implement and uphold the highest standards of production, productivity, quality,
and guest service.
• Resolve operational problems, complete audits, identify trends, and implement
effective system improvements.
Team Development & Human Resources:
• Lead all HR functions: train, coach, counsel, and discipline employees;
communicate expectations; review performance; enforce policies and procedures.
• Actively recruit, retain, and develop team members utilizing various platforms and
grassroots strategies.
• Build and train the next generation of restaurant leaders.
Financial Management:
• Achieve financial objectives through forecasting, annual budgeting, expenditure
scheduling, and variance analysis.
• Implement corrective actions to meet profitability goals.
Cost & Inventory Control:
• Review portion control and minimize waste across food, supplies, and labor.
• Execute accurate regular inventories to manage costs effectively.
• Maximize bar profitability through portion control and accurate monitoring.
Safety & Compliance:
• Maintain a safe, secure, and healthy environment by establishing and enforcing
strict sanitation standards and procedures.
• Ensure compliance with all relevant health, safety, and legal regulations.
• Develop disaster plans and oversee maintenance of security systems and facilities.
Community & Marketing:
• Drive sales through organic, community-focused marketing initiatives and local
involvement.
Qualifications:
• At least 21 years of age.
• Food Manager Certification.
• TIPS Certification (or equivalent alcohol service certification).
• Minimum 4 years of experience as a General Manager in a high-volume, casual
dining restaurant.
• Proven ability to develop leaders and manage all aspects of restaurant P&L.
• Strong community marketing focus and entrepreneurial spirit.
• Experience in Bar Management is a significant plus.
Physical Demands & Work Environment:
This role requires prolonged standing, bending, lifting, and repetitive motion in a fast-paced, occasionally loud and demanding environment. It involves working with and around
kitchen equipment. Occasional travel with short notice and off-site/online training may be
required
$53k-74k yearly est. 4d ago
Associate Manager - Consulting Pune, Maharashtra, India Posted on 12/29/2025 Be the First to Apply
Bristlecone, Ltd. 3.9
Shift manager job in San Jose, CA
A bachelor's degree in Supply Chain Management, Business Administration, or a related field is required.
Minimum 5 years of experience in supply chain management, with a focus on sourcing, procurement, and vendor management.
Experience in SAP S/4 or similar ERP systems is highly preferred.
Strong analytical skills with the ability to interpret data and identify process improvement opportunities.
Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively.
Proven ability to work independently and manage multiple projects simultaneously.
Strong problem-solving skills and a proactive approach to identifying and resolving issues.
Proficiency in Microsoft Office suite, especially Excel and PowerPoint.
Willingness to travel as required for project implementation and client engagements.
A self-starter with a results-driven mindset and a passion for continuous improvement.
Responsibilities
Guide the design and implementation of sourcing, procurement, and vendor management processes, ensuring compliance with global standards.
Collaborate with cross-functional teams to integrate processes across tracks, fostering a seamless transformation.
Conduct process analysis and identify areas for improvement, proposing innovative solutions to enhance efficiency and effectiveness.
Document and communicate process changes, ensuring clear and transparent communication with all stakeholders.
Provide subject matter expertise and support to the project team, offering guidance and best practices in supply chain management.
Conduct training sessions and knowledge transfer to ensure a smooth transition and adoption of new processes.
Monitor and evaluate the performance of implemented processes, identifying bottlenecks and recommending optimizations.
Stay updated with industry trends and best practices, continuously seeking opportunities to enhance our supply chain processes.
Build and maintain strong relationships with internal and external stakeholders, fostering a collaborative environment.
Job Description
As an Associate Manager - Consulting, you will be a key member of our Supply Chain Process COE team. Your primary focus will be to ensure the successful transformation and alignment of sourcing, procurement, vendor management, and accounts payable processes with global standards. This role offers an exciting opportunity to contribute to a large-scale SAP S/4 implementation, working closely with cross-functional teams and stakeholders.
About Us
ABOUT US:
Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency - to thrive on change.
Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.
Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.
EQUAL OPPORTUNITY EMPLOYER:
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status .
INFORMATION SECURITY RESPONSIBILITIES:
Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
Take part in information security training and act while handling information.
Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
Understand and adhere to the additional information security responsibilities as part of the assigned job role.
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$32k-48k yearly est. 1d ago
General Manager (Fitness Studio)
Hotworx
Shift manager job in Concord, CA
HOTWORX Concord is a 24-hour infrared fitness studio and the first-ever implementation of 3-Dimensional Training. We combine Heat, Infrared Energy, and Exercise to help members flush toxins, tone up, and torch calories in less time. Our studio offers virtually instructed sessions ranging from Hot Yoga and Pilates to Hot Cycle and Barre, all within semi-private saunas. Our workouts are suitable for all fitness levels and give members MORE WORKOUT IN LESS TIME. We are looking for an energetic leader to help us open our new location and build a thriving fitness community.
Position Overview
As the General Manager, you are the face of the studio and the driver of its success. Your mission is to develop and maintain the studio through effective management, aggressive marketing, and consultative sales. You will lead all sales efforts, drive membership growth, and ensure every member receives a "5-star" experience.
Requirements
2+ years previous experience in sales and management (fitness or service industry preferred).
Strong social media skills to help drive awareness, consideration and sales.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Proficiency with computers, studio software and strong attention to detail and accuracy.
Strong interpersonal skills (in-person, on the phone and via email) with the ability to motivate a team and build lasting relationships with the local community.
Trustworthy and ability to gracefully handle conflict.
Friendly, outgoing personality and can-do, optimistic attitude.
Must personally lead a healthy lifestyle and love fitness.
Ability to work a full-time 40-hour schedule, including the specific hours required for studio operations.
Must complete all HOTWORX University certifications and maintain CPR/First Aid certification.
Key Responsibilities
Sales & Growth: Lead all membership sales efforts, meet monthly performance goals, and use measurement tools within HOTWORX software to track progress.
Team Leadership: Recruit, interview, hire, and train a high-performing team of Trainer Sales Associates (TSAs).
Operations & Maintenance: Manage staff schedules, process bi-monthly payroll, manage retail inventory and maintain the HIGHEST standards of studio cleanliness and equipment functionality. Daily cleaning of all areas (including lobby area, saunas, functional training area and restrooms) and monthly deep cleaning sessions in order to maintain sanitation standards.
Marketing & Branding: Execute local and national marketing tactics, manage social media posting and engagement and represent the HOTWORX brand professionally at all times.
Member Experience: Foster a positive, energetic culture that prevents member attrition and encourages a healthy lifestyle. Plan community events and increase member referrals through referral programs.
Benefits & Perks
Competitive base salary plus unlimited commissions and bonuses based on performance.
Substantial paid training and professional certifications provided.
401K plan options available.
Free studio membership and substantial discounts on retail products.
Opportunity to be part of an innovative, rapidly growing fitness brand from the ground up.
$69k-138k yearly est. 2d ago
General Manager
Alchemy Springs
Shift manager job in San Francisco, CA
Alchemy Springs is a social bathhouse inspired by nature's elements in San Francisco. Tucked away in a stunning urban landscape, we've created a space where nature's elements-heat, water, earth and air-combine with human connection to create magical moments.
As a startup, Alchemy Springs offers the opportunity to get in early and be part of building something meaningful. Our mission is simple: To create sanctuaries where genuine connection and well-being overcome the isolation of modern life.
Job Description
The General Manager will lead the next chapter of Alchemy Springs, guiding the transition from our Sauna Garden pop-up into a full-scale social bathhouse opening in Q2 2026. This hands-on role oversees daily operations, team leadership, guest experience, and financial performance while stewarding Alchemy's values and culture. We're seeking a community-minded operator who understands how strong systems, warm leadership, and intentional rituals come together to make people feel welcome, connected, and eager to return.
Key Responsibilities
Pre-Opening & Daily Operations: Lead pre-opening planning and execution for our bathhouse launch, and oversee operations to support a seamless guest experience. Establish strong operational flow and rhythm while ensuring facilities, team, and health and safety standards are consistently maintained.
Culture & Team Leadership: Serve as a day-to-day steward of Alchemy Springs' values and culture, setting clear expectations for how the team works together. Lead, coach, and manage employees and volunteers with accountability and care, building trust, alignment, and strong team performance in support of an elevated guest experience.
Hiring, Training & Team Development: Hire, onboard, train, and develop a mission-aligned team. Set clear expectations, provide feedback, and manage performance with compassion and in line with our values.
Guest Experience & Community Building: Create a welcoming, thoughtful, and inspiring guest experience. Resolve guest issues with presence and professionalism, build long-term guest relationships, and foster a sense of connection and belonging that makes guests want to return.
Financial & Strategic Management: Own P&L performance and manage budgets and staffing plans to support sustainable growth while maintaining high guest experience standards.
Marketing & Collaboration: Partner with founders and our marketing agency to support community-building and promotional efforts, and leverage local relationships to strengthen Alchemy Springs' presence in San Francisco.
Required Qualifications
Education and Experience
Bachelor's degree in Business or related field, or equivalent experience with 5+ years leading a guest-facing operation in hospitality, wellness, spa, bathhouse, or fitness environments.
Core Competencies
Strong operational leadership with the ability to lead and develop teams
Deep commitment to guest experience and relationship-building
Financial fluency, including budgeting and P&L responsibility
Organized, adaptable, and comfortable managing multiple priorities
Clear, grounded and compassionate communicator
Proficiency or quick study in current tools and technology
Active participant in professional and/or interest-based communities in San Francisco
Preferred Qualifications
Comfort in fast-paced or early-stage operations
Experience building operational systems, staffing models, and guest flow
Background in wellness, hospitality, spa, fitness, or experiential environments
Passion for social sauna and bathing culture
Marketing and promotional strategy experience
What You'll Love About Us
Alchemy Springs is a community-centered social bathhouse rooted in connection, ritual, and care. Our heart-centered values guide how we show up for our guests, our team, and the broader San Francisco community.
Come grow with us: **************************
$69k-139k yearly est. 4d ago
General Manager
Eureka! Restaurant Group 4.1
Shift manager job in Mountain View, CA
We're Hiring: General Manager | South Bay, CA
Join a team that makes people feel good - and feel alive.
At Eureka!, we bring people together through Energy, Discovery, and Community. We're a values-driven brand built on great food, craft beer, small-batch whiskey, and leaders who know how to create culture, not just run shifts.
If you're a people-first leader who thrives in high-volume restaurants and wants real growth - this role is for you.
WHY EUREKA!
Competitive Salary + Quarterly Bonus Program
Fast-paced, high-energy environment
65% of leaders promoted from within
Leadership & Management Development Programs
Experience-based contests (Coachella, Stagecoach, Firestone Beer Festival & destination trips)
Full-time benefits: medical, dental & vision
Employee Assistance Program
THE ROLE
As General Manager, you'll lead the restaurant through strong culture, operational excellence, and financial performance - while living our EDC values every day.
Energy - Lead with passion, integrity, and initiative
Discovery - Develop talent, drive growth, and execute with accountability
Community - Be a brand ambassador through team engagement, recruiting, and local connection
WHAT YOU'LL DO
Recruit, coach, and develop high-performing teams
Drive daily operations in a high-volume environment
Manage labor, food cost, and profitability
Execute budgets, forecasts, and corrective actions
Ensure compliance, safety, and sanitation standards
Build a culture where people want to stay and grow
WHAT YOU BRING
4+ years of General Manager experience in high-volume or casual dining
Proven leadership and people-development skills
Passion for hospitality and team culture
21+ years of age
Food Manager & TIPS Certified
LOCATION
South Bay, CA
READY TO APPLY?
Learn more about our culture and opportunities:
*****************************
Eureka! - Energy. Discovery. Community.
$72k-98k yearly est. 4d ago
SHIFT LEAD (RITUAL VALENCIA) San Francisco, CA
Kaizen Lab Inc.
Shift manager job in San Francisco, CA
RITUAL VALENCIA SHIFT LEAD
We are looking for a model barista with superlative customer service and always up-to-standard drink quality to provide on-the-floor supervision of staff, cafe flow and daily tasks. The Shift Lead will provide select operational support to the Manager and Assistant Manager. The Shift Lead is expected to act as a liaison between the managers and staff, by executing operational protocol as determined by management and by reporting cafe and staff needs to managers and/or appropriate departments.
As our Shift Lead, you do not need to know our exact systems before you start, but you need to be committed to your own growth and the growth and success of the cafe team, your co-workers across departments, and the company as a whole. You are meant for this role if you value direct and honest feedback and collaboration.
Ultimately, we are looking for someone who has a talent for good communication, big picture thinking, supporting coworkers, and who is wholeheartedly enthusiastic about growing with our business. If this is you, we can't wait to meet you!
ABOUT US: RITUAL IS CHANGING THE WAY PEOPLE KNOW COFFEE.
In 2005, when corporate coffee dominated American culture, Ritual unknowingly started a fun and exciting revolution that would ultimately help launch the new coffee movement.
We buy 90+% of our beans from producer partners that we have relationships with, setting the highest standard in the industry. This makes sure we get our hands on the best beans in the world, but more importantly, makes sure our farmers maintain the quality of life they deserve.
Now a bona fide San Francisco original, we've also earned our iconic status as one of the best coffee roasting companies in the world. The mission of Ritual Coffee is simple: to make people happy by giving them the best coffee experience they've ever had. Ritual roasts in SoMa, and has cafes in San Francisco and Napa.
DIVERSITY AT RITUAL: COFFEE IS FOR EVERYONE
We are passionate about creating safe, welcoming, and inclusive spaces on both sides of the counter and behind the scenes at Ritual. We best achieve our mission (making people happy by giving them the best coffee experience they've ever had) when our staff reflects the broad diversity of people who love coffee. Our commitment to inclusion across race, gender identity, gender expression, ethnicity, age, religion, sexual orientation, physical ability, experience, and perspective is part of what makes Ritual the innovative place that it is.
PRIMARY RESPONSIBILITIES:
Lead day to day cafe operations, organizing proper cafe flow and overseeing necessary tasks completed regularly on schedule
Supervision and oversight of daily tasks as outlined in the store's operations handbook
Direction of cafe flow, including customer and bar flow, breaks, lunches and station movement
Be a model barista, setting high quality standards and help others achieve that
Ordering milk, coffee and goods and assisting Assistant Manager and Cafe Manager with cafe inventory management
Ensure staff and customers feel supported and happy at Ritual
Assist in training, shadowing and providing performance feedback for new employees
Exemplify excellent customer service and address customer service issues when they arise
Work with Assistant Manager and Manager to address staff needs
Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company
Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed
Maintain Cafe according to expectations and guidelines clearly communicated by the Cafe Manager and leadership team
Keeps cafe clean and organized including merchandise display and front of cafe area
Communication is clear and plentiful from Shift Lead to management.
All staff issues, out of stock items or necessary changes are to be communicated in a timely manner
QUALIFICATIONS
Love of coffee
Passion for excellent customer service
Stellar verbal communication skills
Excellent interpersonal one-on-one, team, and partnership skills
High level of emotional intelligence with a positive outlook and good sense of humor
Seeks out feedback and is excited about self-growth and improvement within the context of the job
Ability to thrive in a fast-paced environment
Able to handle critical customer situations with ease
Must pay strong attention to detail and have passion for high quality products
Possession of a current Food Handler's Card
EXPERIENCE
Minimum 1 year experience in a customer service position
Experience with soliciting and implementing feedback to improve performance
PHYSICAL REQUIREMENTS
The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular and consistent attendance and the ability to stand and work with hands and arms for at least eight (8) hours per day and five (5) days per week.
Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds.
Stand and move throughout the cafe.
Must be able to interact with customers for at least eight (8) hours per day and five (5) days per week.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Have consistent and reliable onsite attendance at the cafe.
Proficient interpersonal relations and communicative skills in English;
Interpret and follow a variety of instructions and procedures furnished in English - written, oral, diagram, or schedule form.
Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently.
Work under pressure with changing, ambiguous priorities.
Communicate effectively and promptly to clients, vendors and employees of the organization.
High level of manual dexterity to adeptly type and use computer equipment.
Auditory and visual skills - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Ability to work overtime occasionally at the last minute.
Stand stationary in cafe throughout the shift for periods of time (up to 8 hours per day, 5 days per week);
Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.;
Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more;
Be able to adeptly use coffee equipment;
Perform basic math and fractions to complete recipes;
Understand and respond to staff and customer requests in a loud environment
COMPENSATION + BENEFITS
Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting wage is $20/hr.
CLASSIFICATION & SUPERVISION
This is a regular, full time, hourly, non-exempt position 30-40 hours per week
Shift Leads are expected to work at least one weekend day
Shift Leads are supervised by the Cafe Manager
TO APPLY
Please send your resume and a cover letter explaining why you'd be a great Shift Lead at **********************************
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We thank you for your interest in a career opportunity with Ritual Coffee. Due to high volume, only those applicants selected for an interview will be contacted.
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$20 hourly 2d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in San Francisco, CA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
General Manager
Search Masters, Inc.
Shift manager job in San Jose, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
$69k-139k yearly est. 1d ago
General Manager
Search Masters, Inc.
Shift manager job in San Francisco, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
How much does a shift manager earn in Union City, CA?
The average shift manager in Union City, CA earns between $27,000 and $59,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Union City, CA
$40,000
What are the biggest employers of Shift Managers in Union City, CA?
The biggest employers of Shift Managers in Union City, CA are: