Assistant Restaurant Manager
Shift manager job in New London, CT
**We offer early wage access through Tapcheck so you can cash out on your wages before payday!**
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.
Food Service Managers (Accommodation and Food Services)
Shift manager job in New Haven, CT
Mercor is recruiting **Food Service Managers who work in Accommodation and Food Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Food Service Managers.
Applicants must: - Have **4+ years full-time work experience** as a Food Service Managers; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
APP - Cardiac ICU - Nights
Shift manager job in New Haven, CT
APP Cardiac ICU Nights Scheduled Hours: 40 Position Type: Full-Time - Nights EMR System: Epic Why Choose Yale New Haven Health? Excellent work environment -Keeping the patient at the center of everything we do, we focus on improving clinical care, outcomes, patient satisfaction, safety, value, clinical research, and education. Our efforts reach beyond the walls of our hospitals to care for our communities, too.
Career Advancement "- Unlock your potential and embrace exciting opportunities for professional growth and career advancement within our esteemed healthcare system.
Relocation Assistance "- We recognize how vital a smooth transition is, and with our relocation assistance , your journey can be seamless.
Benefits: "- Competitive salary, comprehensive health, dental, and vision insurance. Pension plan matched tax-sheltered annuity plan and Roth contributions -tuition assistance effective day one. Generous PTO program, loan forgiveness program.
Employment Perks "- Employee wellness initiatives and support programs. Professional development and continuing education opportunities . "Yale New Haven Health includes Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, and Westerly hospitals; several specialty networks; and Northeast Medical Group, a physician-led multi-specialty group with over 1,000 physician s . Intriguing cities with something for everyone, whether you love arts, history, parks or delicious food.
Responsibilities
As a valued member of our team, you will:
Provide assessment, triage, and therapeutic management of patient/family needs throughout the process as an integral part of an interdisciplinary team.
W ork in collaboration with the attending supervising/collaborating physician(s) in accordance with state law and hospital regulations, hospital policy, protocols , and clinical pathways, and may provide autonomous team-based care.
Obtain medical histories, performs physical examinations, reviews/orders diagnostic/therapeutic tests and radiologic results, formulates and manages patient treatment plans.
The APP will educate patients and families on care and available resources, in collaboration with the interdisciplinary team . This includes admitting instructions, treatment plans, potential side effects, and discharge plans.
The APP , as part of a inter disciplinary team, provides psychosocial support to patients, their family members, and significant others in a caring, ethical, and professional manner.
Qualifications
EDUCATION
Graduate from an accredited Nurse Practitioner or an accredited Physician Assistant Program.
EXPERIENCE
Critical care experience preferred
Would consider motivated new graduates with appropriate exposure and preparation
Active, unrestricted CT medical license or in process of obtaining
ACLS/BLS (as required ) Certification
DEA License
Additional Information
To learn more, please email or schedule a time to speak with our Recruiter: Chris DeRamcy at" ********************** . ""You can also use the booking feature below to schedule a phone conversation: " Book time with DeRamcy, Chris: 15 minutes meeting
EEO/AA/Disability/Veteran
YNHHS Requisition ID
140442
Travel Center Shift Leader
Shift manager job in Chicopee, MA
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $17.95 - $26.68 / hour
Qualifications
Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Bilingual Shift Lead in Windsor, CT
Shift manager job in Windsor, CT
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enoughto get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job DescriptionHave experience supervising a production shift in a manufacturing setting and looking for an opportunity to further develop your career? Well we have an opening just for you in Windsor, CT!
The Shift Lead is responsible for assisting the Plant Leadership in managing total plant operations for an assigned shift and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.
Key Responsibilities May Include:
Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.
What You Will Do:
Major/Key Accountabilities
Assists with supervising the work of all production employees - monitors production and shipping schedules based on availability of raw and finished goods
Provide hands-on peer leadership to production staff to support training and development, evaluate, motivate, delegate and monitor their activities
Support plant administration to ensure compliance to established policies and procedures
Enforces policies and procedures to drive inventory accuracy
Fills in for Operations Supervisor(s) as needed
What You Will Bring:
Experience
Prior experience as a supervisor or operations lead in a manufacturing environment is preferred.
Experience with Sit Down Forklifts, Yard Management, and Safety Management in a warehouse or manufacturing setting.
Fluent in English and Spanish to support our diverse customer base.
Skills and Knowledge
Communication Skills
Delegation
Shift Planning
Inventory Control
Safety First Mindset
What To Expect:
Additional Site Details
Working Schedule Friday to Sunday 6:00 AM to 6:30 PM
Will have 2 direct reports
Physical Requirements
Lift and carry 78 lbs occasionally, less than 33% of their work shift
Push and/or pull items with a maximum force of 34 lbs./feet
What We Offer:
Employee Package
Competitive Pay & Annual Bonus Structure
Benefits Day 1!
Paid Time Off plus Holiday Observances
401K w/ company match (up to 4%)
FREE company-paid vision, short-term disability, and life insurance!
FREE company-provided PPE and safety equipment
Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!
Remote TypeNot RemoteSkills to succeed in the role Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ...@brambles.com.
Assistant General Manager
Shift manager job in East Hartford, CT
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Assistant Dining Room Manager
Shift manager job in Hebron, CT
Assistant Dining Room Manager
special? No late nights
We are seeking a Assistant Dining Room Manager to join our team. The ideal candidate will have a positive attitude, excellent customer service skills, and the ability to lead and guide a team towards the goals of the dining department. Serving experience is required.
New Horizon Foods is a dining contract company that specializes in providing services tailored to the location and client. We have been in operation for over 30 years and are currently in more than 10 states. Our employees are our greatest asset and reason for our success. Great employees make great experiences. Benefits:
Flexible hours
NO Late Nights!
Ability to advance in the company
Benefits including health, disability, life insurance
PTO accrual starting at day one!
Responsibilities:
Assist with hiring and developing team members
Assist with serving
Ensure that all food is presented in an attractive and appetizing manner
Provide excellent customer service to residents and guests
Assist with cleaning and sanitizing the kitchen and dining areas
Follow all safety and sanitation procedures
Develop and maintain relationship with other management and client
Requirements:
Prior experience with serving and dining
Positive attitude and excellent customer service skills
Knowledge in Microsoft office including excel
Ability to work on feet for extended periods of time
Reliable means of transportation to and from work
Equal Opportunity Employer, including disabled and veterans.
PIc95f3d0dc26e-31181-39190758
Catering Manager | Full-Time | University of Connecticut Athletics
Shift manager job in Storrs, CT
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager is directly responsible for creating unique dining experiences by actively supervising and participating in the execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.
The Catering Manager working closely with culinary and operations staff, they will contribute to ensuring that events are executed smoothly and in accordance with client specifications. They will ensure OVG's overall standards for accuracy, efficiency, quality and financial performance are met.
This role will pay an annual salary of $60,000-$70,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 31, 2025.
Responsibilities
* Help to maximize OVG's catering revenue and ensure operational excellence by following established catering systems, practices, guidelines policies and standards.
* Follow Banquet Event Orders (BEO) as outlined; confer with Catering Sales to ensure clear understanding of all event specifications.
* Collect and/or coordinate delivery of necessary supplies and equipment to event site; double-check china, glassware, sliver, linen and other supplies to BEO specifications.
* Ensure assigned work area is clean and properly maintained; conduct pre-function walk-thru of all event spaces.
* Ensure that all servers are present, in proper uniform and that all are well groomed.
* Train, delegate and assign responsibilities to servers; Ensure understanding of set-up, flow of event and service details based on instructions set forth in the BEO.
* Provide consistent floor supervision during events; Monitor flow of service and maintain continuous communication with kitchen.
* Ensure that servers are assigned meal breaks and that proper time and attendance procedures are followed.
* Enforce sanitary practices for food handling throughout all dining areas.
* Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory.
* Assist in facilitating special guest requests; Intervene in instances of guest dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves unhappy.
* Coordinate the disposal or safe storage of leftover event food as prescribed by the Manager or Chef.
Qualifications
* Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
* 3-5 years of experience in catering or concessions.
* Nationally recognized, advanced food service sanitation training course certification.
* Familiar with inventory cost control and menu planning.
* Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
* Working knowledge of Point of Sale and timekeeping systems.
* Cash handling abilities; basic math skills including significant number manipulation.
* Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
* Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCatering Manager | Full-Time | University of Connecticut Athletics
Shift manager job in Storrs, CT
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager is directly responsible for creating unique dining experiences by actively supervising and participating in the execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.
The Catering Manager working closely with culinary and operations staff, they will contribute to ensuring that events are executed smoothly and in accordance with client specifications. They will ensure OVG's overall standards for accuracy, efficiency, quality and financial performance are met.
This role will pay an annual salary of $60,000-$70,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 31, 2025.
Responsibilities
Help to maximize OVG's catering revenue and ensure operational excellence by following established catering systems, practices, guidelines policies and standards.
Follow Banquet Event Orders (BEO) as outlined; confer with Catering Sales to ensure clear understanding of all event specifications.
Collect and/or coordinate delivery of necessary supplies and equipment to event site; double-check china, glassware, sliver, linen and other supplies to BEO specifications.
Ensure assigned work area is clean and properly maintained; conduct pre-function walk-thru of all event spaces.
Ensure that all servers are present, in proper uniform and that all are well groomed.
Train, delegate and assign responsibilities to servers; Ensure understanding of set-up, flow of event and service details based on instructions set forth in the BEO.
Provide consistent floor supervision during events; Monitor flow of service and maintain continuous communication with kitchen.
Ensure that servers are assigned meal breaks and that proper time and attendance procedures are followed.
Enforce sanitary practices for food handling throughout all dining areas.
Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory.
Assist in facilitating special guest requests; Intervene in instances of guest dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Coordinate the disposal or safe storage of leftover event food as prescribed by the Manager or Chef.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
3-5 years of experience in catering or concessions.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Auto-ApplyCatering Manager | Full-Time | University of Connecticut Athletics
Shift manager job in Storrs, CT
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Catering Manager is directly responsible for creating unique dining experiences by actively supervising and participating in the execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.
The Catering Manager working closely with culinary and operations staff, they will contribute to ensuring that events are executed smoothly and in accordance with client specifications. They will ensure OVG's overall standards for accuracy, efficiency, quality and financial performance are met.
This role will pay an annual salary of $60,000-$70,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 31, 2025.
Responsibilities
Help to maximize OVG's catering revenue and ensure operational excellence by following established catering systems, practices, guidelines policies and standards.
Follow Banquet Event Orders (BEO) as outlined; confer with Catering Sales to ensure clear understanding of all event specifications.
Collect and/or coordinate delivery of necessary supplies and equipment to event site; double-check china, glassware, sliver, linen and other supplies to BEO specifications.
Ensure assigned work area is clean and properly maintained; conduct pre-function walk-thru of all event spaces.
Ensure that all servers are present, in proper uniform and that all are well groomed.
Train, delegate and assign responsibilities to servers; Ensure understanding of set-up, flow of event and service details based on instructions set forth in the BEO.
Provide consistent floor supervision during events; Monitor flow of service and maintain continuous communication with kitchen.
Ensure that servers are assigned meal breaks and that proper time and attendance procedures are followed.
Enforce sanitary practices for food handling throughout all dining areas.
Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory.
Assist in facilitating special guest requests; Intervene in instances of guest dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Coordinate the disposal or safe storage of leftover event food as prescribed by the Manager or Chef.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
3-5 years of experience in catering or concessions.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBanquet Manager
Shift manager job in Madison, CT
Job Description
Madison Beach Hotel is a luxury beachfront boutique hotel and part of the Curio Collection by Hilton. Nestled on the scenic Connecticut shoreline, we host unforgettable weddings, elegant corporate events, and intimate seaside gatherings. Our service is warm, professional, and deeply personalized - and we're looking for a Banquet Manager who shares that same passion for hospitality and excellence.
As Banquet Manager, you are the driving force behind the flawless execution of all private and public events at the hotel. From beachfront weddings to high-end business luncheons, you'll ensure every detail is perfectly orchestrated, every team member is aligned, and every guest leaves with a lasting impression.
This is more than managing a schedule - it's curating an experience.
What You'll Do:
Lead with Purpose: Supervise, train, and motivate a banquet team that thrives on delivering top-tier service. Set the tone, set the pace, and lead by example.
Plan & Execute Events: Collaborate with sales and culinary teams to bring events to life - overseeing everything from room setups and décor to service timing and guest needs.
Hands-On Management: Be present during events, ready to resolve issues, guide staff, and ensure seamless transitions from cocktails to curtain call.
Refine the Experience: Conduct pre- and post-event meetings to evaluate service, identify improvements, and celebrate wins.
Own the Details: Manage event logistics, staffing, inventory, and budget adherence. Ensure all functions meet both hotel standards and client expectations.
Elevate Standards: Uphold all health, safety, and Hilton brand standards while maintaining Madison Beach Hotel's unique identity and charm.
Enhance Team Culture: Recruit and retain top talent, fostering a positive, respectful, and professional environment.
Why Join Madison Beach Hotel?
Work steps away from the beach in one of New England's most picturesque settings
Be part of a celebrated team that delivers exceptional experiences
Competitive compensation and Hilton travel perks
A chance to make your mark in a hotel where events truly matter
Cashier - nights and weekend shifts. Pay: $17 - $19.50/hr - Hadley
Shift manager job in Hadley, MA
Our Hadley Panera Bread location is hiring associates! We have an immediate need for night and weekend availability. Great company with plenty of growth opportunities! Apply today for interview, must be 18+!!! Panera Bread / PR Restaurants is seeking Cashiers to join our supportive team of dynamic and hardworking café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business. As a Cashier, you are the "gatekeeper" between our customers and the delicious food they crave. You'll play a key role in supporting and motivating our café teams to provide positive, unrivaled guest experiences for every Panera customer.
We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The well-being of every team member is crucial to our success. Help us fulfill our mission to 'Rise Above the Rest' by providing the highest-quality customer service for our guests. Apply today for an immediate interview!
Benefits:
* Paid weekly
* Competitive starting pay: $17 - $19.50/hr BOE
* Exceptional training and career growth programs
* Promotion opportunities from within
* Benefits package includes medical, dental, vision, company-paid life & disability insurance and 401k with company match (available for full-time employees, 30+ hrs/week)
* One week of paid vacation (available for full-time employees, 30+ hrs/week)
* Flexible scheduling
* Meal discounts while working, 65% off first $15
* PRR Company Discounts - discounts, rewards and perks on thousands of partnering brands
Responsibilities:
* Assist with café operations and daily tasks
* Provide the highest level of customer service for our guests
* Enthusiastic & comprehensive knowledge of menu items
* Successfully work as a key part of a dynamic team
* Report to and follow the direction of your Supervisor(s)
* Maintain a clean and organized work environment
* Adhere to our company policies, procedures, & safety standards
* Set a positive example and maintain optimism for all staff, employees, and guests
Requirements:
* Must be at least 18 years of age to apply for this position
* Ability to work varied schedules that may include nights and weekends
* Excellent communication skills; ability to communicate clearly with both customers and colleagues
* Physical requirements include standing for prolonged periods, repeated walking, bending, stretching, & occasional lifting (up to 50lbs)
There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a key role, connect with us today for an immediate interview!
Banquet Manager
Shift manager job in Madison, CT
Madison Beach Hotel is a luxury beachfront boutique hotel and part of the Curio Collection by Hilton. Nestled on the scenic Connecticut shoreline, we host unforgettable weddings, elegant corporate events, and intimate seaside gatherings. Our service is warm, professional, and deeply personalized - and we're looking for a Banquet Manager who shares that same passion for hospitality and excellence.
As Banquet Manager, you are the driving force behind the flawless execution of all private and public events at the hotel. From beachfront weddings to high-end business luncheons, you'll ensure every detail is perfectly orchestrated, every team member is aligned, and every guest leaves with a lasting impression.
This is more than managing a schedule - it's curating an experience.
What You'll Do:
Lead with Purpose: Supervise, train, and motivate a banquet team that thrives on delivering top-tier service. Set the tone, set the pace, and lead by example.
Plan & Execute Events: Collaborate with sales and culinary teams to bring events to life - overseeing everything from room setups and décor to service timing and guest needs.
Hands-On Management: Be present during events, ready to resolve issues, guide staff, and ensure seamless transitions from cocktails to curtain call.
Refine the Experience: Conduct pre- and post-event meetings to evaluate service, identify improvements, and celebrate wins.
Own the Details: Manage event logistics, staffing, inventory, and budget adherence. Ensure all functions meet both hotel standards and client expectations.
Elevate Standards: Uphold all health, safety, and Hilton brand standards while maintaining Madison Beach Hotel's unique identity and charm.
Enhance Team Culture: Recruit and retain top talent, fostering a positive, respectful, and professional environment.
Why Join Madison Beach Hotel?
Work steps away from the beach in one of New England's most picturesque settings
Be part of a celebrated team that delivers exceptional experiences
Competitive compensation and Hilton travel perks
A chance to make your mark in a hotel where events truly matter
Auto-ApplyFood Champion
Shift manager job in Hartford, CT
Job Description
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Catering Manager
Shift manager job in Hamden, CT
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Paid time off
Benefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
Job Summary
We are seeking an experienced Catering Manager to join our team. As the Catering Manager, you will lead a team of kitchen and wait staff. Your responsibilities will include creating employee schedules, planning menus, and managing food prep and serving during events. A successful Catering Manager must provide excellent customer service and have strong organizational abilities. Ultimately, your goal is to ensure successful events and happy customers in order to grow our business.
Responsibilities:
Interview customers to determine event details
Plan event menus while keeping the clients requirements in mind
Determine ingredients and amounts and create shopping lists
Schedule employees
Hire, train, and manage kitchen and wait staff
Oversee the preparation of meals to be served
Maintain a high level of customer service
Qualifications:
Previous experience as a manager in hospitality or food service
Knowledge of food safety regulation
Ability to work successfully in a fast-paced environment
Strong customer service skills
Experience creating menus for large groups
Ability to work weekend and holiday shifts, as necessary
Education in hospitality or culinary arts is preferred but not required
KFC Shift Supervisor - $100 Referral Bonus
Shift manager job in New London, CT
Shift Supervisor
**We offer early wage access through Tapcheck so you can cash out on your wages before payday!**
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive rewards and recognition for your efforts.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.
A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together.
You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers.
You want to learn how to run great restaurants from the best restaurant managers in the business.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.
General Manager
Shift manager job in Bridgeport, CT
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Catering Manager | Full-Time | University of Connecticut Athletics
Shift manager job in Storrs, CT
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager is directly responsible for creating unique dining experiences by actively supervising and participating in the execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.
The Catering Manager working closely with culinary and operations staff, they will contribute to ensuring that events are executed smoothly and in accordance with client specifications. They will ensure OVG's overall standards for accuracy, efficiency, quality and financial performance are met.
This role will pay an annual salary of $60,000-$70,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until December 31, 2025.
Responsibilities
Help to maximize OVG's catering revenue and ensure operational excellence by following established catering systems, practices, guidelines policies and standards.
Follow Banquet Event Orders (BEO) as outlined; confer with Catering Sales to ensure clear understanding of all event specifications.
Collect and/or coordinate delivery of necessary supplies and equipment to event site; double-check china, glassware, sliver, linen and other supplies to BEO specifications.
Ensure assigned work area is clean and properly maintained; conduct pre-function walk-thru of all event spaces.
Ensure that all servers are present, in proper uniform and that all are well groomed.
Train, delegate and assign responsibilities to servers; Ensure understanding of set-up, flow of event and service details based on instructions set forth in the BEO.
Provide consistent floor supervision during events; Monitor flow of service and maintain continuous communication with kitchen.
Ensure that servers are assigned meal breaks and that proper time and attendance procedures are followed.
Enforce sanitary practices for food handling throughout all dining areas.
Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory.
Assist in facilitating special guest requests; Intervene in instances of guest dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Coordinate the disposal or safe storage of leftover event food as prescribed by the Manager or Chef.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
3-5 years of experience in catering or concessions.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCatering Manager | Full-Time | Mass Mutual Center
Shift manager job in Springfield, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role pays an annual salary of $60,000-$65,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until February 27, 2026.
Responsibilities
Assists in the overall effective management of Catering and Concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
Assists in vault opening, closing and balancing, as necessary.
Generates event employee schedules and verifies employee time as required.
Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Three to five (3-5) years of experiefcne in catering or consessions
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Auto-ApplyCatering Manager | Full-Time | Mass Mutual Center
Shift manager job in Springfield, MA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
This role pays an annual salary of $60,000-$65,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until February 27, 2026.
Responsibilities
Assists in the overall effective management of Catering and Concessions operations.
Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service.
Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective.
Assists in vault opening, closing and balancing, as necessary.
Generates event employee schedules and verifies employee time as required.
Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Three to five (3-5) years of experiefcne in catering or consessions
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-Apply