General Manager
Shift manager job in West Palm Beach, FL
BIBA Social Club
320 Belvedere Rd. West Palm Beach, Fl 33480
About Us
Eighty-five years into its story, BIBA is being reimagined as a private members club and boutique hotel. Located in the historic El Cid neighborhood and surrounded by lush, thoughtful, tropical environments, BIBA is a place where our members can savor a life well lived.
Hospitality drives everything we do-warm, genuine, intentional service that makes every guest feel seen and cared for. Our members are guests in every sense of the word, and the experience we create for them is the heart of the property.
As we prepare to open our doors, we're looking for someone who wants to help shape BIBA's identity from the ground up.
What We're Building
This is a pre-opening environment. We're bringing an established brand to life-not just from a concept deck, but from the page to the brick-and-mortar reality. The property will be a living ecosystem of private member spaces, hotel rooms, and a complex system of food & beverage venues operating from dawn through the night.
Every detail-service, flow, staffing, communication, programming, guest experience-will be built, tested, refined, and shaped as we move toward opening.
What This Role Is Really About
We're looking for a true operator-someone who understands how to build and run a hospitality environment where warmth, presence, and business discipline work in harmony.
Someone who can lead with grace in every interaction while keeping a sharp eye on labor, costs, flow, and the overall rhythm of the property.
Someone who thrives in pre-opening, knows how to organize moving parts, and can bring calm and clarity to a constantly evolving landscape.
What You'll Be Doing
Building the Operation
Create the structure, standards, and daily rhythm for each department.
Develop SOPs that reflect BIBA's personality-natural, intuitive, and aligned with our ethos.
Build and execute a full pre-opening plan that covers hiring, training, onboarding, service modeling, and guest journey mapping.
Building the Team
Recruit and interview team members who bring warmth, professionalism, and genuine hospitality.
Train, coach, and develop the team so they feel empowered, supported, and confident.
Lead managers and staff with a steady, present, and approachable style.
Running the Property
Be visible on the floor, in the venues, and with members-hands-on, attentive, and aware.
Set the tone daily to ensure the property feels cared for, intentional, and welcoming.
Manage the flow of diverse F&B operations from early morning service into late-night activations.
Guide events, programming, and daily activity with both operational discipline and hospitality warmth.
Build meaningful relationships with members, guests, vendors, and the local community.
Working With Ownership
Collaborate closely with ownership to align the buildout, staffing, timelines, and operational vision.
Serve as the connective thread between the brand vision and the physical guest experience.
Provide clear communication, honest insight, and thoughtful recommendations throughout the pre-opening and beyond.
Who Thrives Here
Someone who leads every interaction with hospitality and always says “guest,” never “customer.”
Someone calm, composed, and confident in their decision-making.
A builder who enjoys pre-opening environments and creating systems from scratch.
Someone who knows the business side-labor, revenue, cost management-without ever compromising guest experience.
A leader who can motivate, guide, and develop a team that feels proud to be part of something special.
A person who values warmth, humility, and professionalism.
Experience That Helps
At least 5 years of leadership experience in luxury or upscale hospitality, with strong food & beverage knowledge.
Experience running or supporting operations with multiple service periods and varied concepts.
Previous involvement in pre-openings is a strong advantage.
Confidence in guest-facing situations and a natural communication style.
Flexibility to work according to the needs of the property, including evenings, weekends, and holidays.
What We Offer
Competitive compensation based on experience
Bonus program
Paid vacation
Health benefits
Applicants must have legal authorization to work in the United States. BIBA Social is an Equal Opportunity Employer.M/F/D/V
Restaurant Manager
Shift manager job in Boca Raton, FL
Forktory Brands is a bold hospitality group based in Boca Raton, FL. We craft food and coffee concepts that merge creativity, culture, and consistency. From fiery fast-casual to artisanal coffee, our mission is to build brands that foodies crave and communities embrace. We are fast-paced, design-driven, and unapologetically ambitious.
Role Description
This is a full-time on-site role for a Restaurant Manager at Cluck Face located in Boca Raton, FL. The Restaurant Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, managing employee hiring and training, and maintaining high standards in food and beverage service. The role also involves effective communication with staff and customers to ensure a positive dining experience.
Qualifications
Customer Service and Customer Satisfaction skills
Experience in Hiring and Training staff
Strong Communication skills
Knowledge of Food & Beverage industry
Leadership and team management abilities
Ability to work in a fast-paced environment
Prior experience in restaurant management is a plus
Bachelor's degree in Hospitality Management or related field preferred
General Manager
Shift manager job in Fort Lauderdale, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept.
Key Responsibilities
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
Commercial Janitorial Assistant Manager
Shift manager job in Palm Beach, FL
Cleaning Supervisor - Palm Beach Region
We are seeking a dedicated, client-focused, and quality-driven Cleaning Supervisor to lead and coordinate a team of Cleaning Specialists across various facilities. Reporting to the Area Manager, the Supervisor ensures high standards of cleanliness, safety, and customer satisfaction.
Key Responsibilities:
Supervise daily cleaning operations and conduct routine inspections.
Train, support, and evaluate Cleaning Specialists.
Ensure compliance with safety protocols and contract specifications.
Address and resolve issues promptly; maintain open communication with management and clients.
Manage inventory, equipment, and supply distribution.
Assist with hiring, scheduling, and performance management.
Maintain accurate records and reports.
Requirements:
High school diploma or equivalent.
Minimum 2 years of janitorial supervision experience.
Bilingual (English/Spanish) preferred.
Flexible availability, including evenings and weekends.
Strong communication, leadership, and problem-solving skills.
Valid driver's license and basic computer proficiency.
Physical & Other Requirements:
Ability to stand, walk, lift, bend, and stoop for extended periods.
Detail-oriented and safety-conscious.
Schedule:
Monday to Friday, 4 PM - 11 PM
Saturdays as needed
On-call availability required
Sports Cards General Manager
Shift manager job in Weston, FL
The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities:
Pre-Opening Leadership:
Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
Select and implement POS, inventory management, and integrated e-commerce/live selling systems.
Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
Create the store's operational manual for future team onboarding and training.
Operational Management (Post-Opening):
Oversee all daily store operations, ensuring premium customer service and sales performance.
Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).
Recruit, train, and lead a high-performing sales and event team.
Plan and execute events: product launches, in-store activations, and live breaking sessions.
Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.
Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.
Ensure compliance with company policies, safety protocols, and local regulations.
Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.
Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.
Requirements:
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.
Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.
Strong leadership, organizational, and problem-solving skills.
Experience implementing operational systems and processes from scratch.
Ability to work flexible hours, including evenings and weekends.
Proficiency in business reporting, budgeting, and vendor negotiations.
English fluency required; Spanish is a plus.
Nice to Have:
Established relationships within the collectibles industry.
Experience hosting or coordinating live breaks and community events.
Familiarity with high-end product display and luxury retail environments.
Travel Requirements:
Occasional travel to conventions, trade shows, and industry events.
Compensation:
Competitive, based on experience.
How to apply:
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to **************************
Please include examples of past projects where you've successfully launched or managed retail operations.
Store Manager
Shift manager job in Fort Lauderdale, FL
The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Recruit, interview, hire, and train new staff.
Conduct performance evaluations.
Organize and manage staff schedules.
Handle corrective actions and terminations.
Oversee all store operations.
Duties/Responsibilities:
Manage sales, expenses, payroll, and shrinkage to meet financial goals.
Utilize the Monthly Staffing Guide for optimal scheduling.
Create weekly Crew Member schedules three weeks in advance.
Implement programs that drive sales and enhance customer engagement.
Develop strategies to boost customer count and loyalty.
Collaborate with Pro Market Team Managers to grow the wholesale business.
Oversee ordering processes and profit/loss management.
Ensure timely execution of company communications.
Maintain high customer satisfaction through exemplary service.
Coach staff on product knowledge and sales techniques.
Set and monitor performance goals.
Enforce operational and personnel policies.
Ensure accurate payroll processing and compliance with asset protection standards.
Uphold legal requirements and represent the brand's values.
Stay updated through training programs.
Maintain flexibility in scheduling including nights, weekends and some holidays.
Ensure timely completion of Omni orders.
Act as "Manager on Duty" and perform additional duties as needed and/or assigned.
Required Skills/Abilities:
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Effective time management and organizational skills.
Strong analytical and problem-solving capabilities.
Ability to prioritize and delegate tasks.
Proficiency in Microsoft Office Suite or similar software.
Detail-oriented with the ability to multitask under pressure.
Strong leadership and management skills.
Budget development and maintenance experience.
Thorough understanding of company policies and practices.
Flexibility for evening, weekend, and holiday shifts.
Preferred knowledge of industry and products.
Education and Experience:
Business, Business Administration, or a related field Degree preferred, or equivalent work experience.
Two years of retail management experience preferred.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
Willing to submit to a criminal background check.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!
Manager - Catering
Shift manager job in Palm Beach, FL
Manager - Catering
The Catering Manager is responsible for managing all aspects of catering services at Joseph's Classic Market. This role serves as the lead contact for catering inquiries, oversees order fulfillment, and ensures an exceptional guest experience from order placement through pickup or delivery. As a key guest-facing leader, the manager fosters a welcoming, professional atmosphere for every visitor.
Key Responsibilities:
Catering & Order Management
Serve as the lead contact for all catering inquiries and orders
Communicate with guests to confirm catering menus, details, and pickup/delivery logistics
Coordinate with kitchen, deli, and bakery departments for order preparation
Ensure catering orders are accurate, well-presented, and fulfilled on time
Maintain catering calendars, invoices, and order logs
Assist in building seasonal catering menus and promotional packages
Guest Services & Phone Communication
Oversee the main phone line, ensuring all calls are answered promptly and professionally
Train staff to answer guest questions, transfer calls, and take messages accurately
Resolve guest issues, complaints, or refund requests quickly and professionally
Manage special requests, product inquiries, and order pickups
Serve as a key point of contact for VIP guests and regular customers
Support promotional events, tastings, and seasonal catering showcases
Team Leadership & Training
Hire, train, and schedule staff involved in catering preparation and service
Coach team on hospitality, communication, and professionalism
Hold daily huddles to align team on priorities, specials, and service goals
Conduct performance evaluations and provide regular feedback
Reporting & Communication
Submit weekly catering reports and customer feedback to Store Manager
Manage catering sales, deposits, and service fees
Communicate closely with all department managers to coordinate orders and service
Qualifications:
Minimum of 2 years in catering, event management, or hospitality service
Strong leadership and communication skills
Proven ability to manage multiple orders and deadlines in a fast-paced environment
Professional phone etiquette and customer service skills
Basic computer skills (Excel, email, ordering software)
Available for flexible scheduling, including weekends and holidays
Working Conditions:
Fast-paced service and food preparation environment
Regular guest interaction and phone/email communication
Standing for extended periods and occasional lifting of catering trays or packages
Why Join Joseph's Classic Market?
As Catering Manager, you will play a vital role in creating memorable experiences for guests through exceptional catering service. You'll bring the Joseph's standard of excellence to every order, event, and customer interaction while collaborating with a team passionate about quality and hospitality.
Benefits Include:
Positive Work Environment
Competitive Pay
Health, Dental and Vision Insurance
401(k) Plan
Paid Time Off & Personal Days
20% Employee Discount
Bonus Programs for Management
Interview Process
At Joseph's Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.
Employment Eligibility
Joseph's Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.
Auto-ApplyDirector Of Food & Beverage
Shift manager job in Lake Worth, FL
YOUR NEW CAREER AWAITS WITH US! BE A PART OF A DYNAMIC TEAM BY JOINING THE GULFSTREAM HOTEL! WE ARE LOOKING FOR A FOOD AND BEVERAGE DIRECTOR THAT BELIEVES IN DRIVING WITH PASSION, PERSEVERANCE AND HUMILITY!
The Director of Food & Beverage (F&B) oversees all culinary, bar, and restaurant operations within the hotel. This role requires strong leadership, financial savvy, and hands-on mixology expertise. The position ensures exceptional guest experiences across dining outlets, bars, banquets, and room service, while driving profitability and maintaining brand standards.
Key ResponsibilitiesLeadership & Operations
Direct, supervise, and evaluate all F&B departments including restaurants, bars, lounges, banquets, and room service.
Develop and enforce service standards, operational procedures, and training programs.
Ensure quality, consistency, and presentation meet or exceed brand and health standards.
Maintain open communication with chefs, bar staff, and front-of-house teams to ensure smooth operations.
Oversee scheduling, labor control, and staff morale - the eternal juggling act.
Mixology & Beverage Program
Design and maintain a signature cocktail program that reflects the hotel's personality and clientele.
Train bartenders in advanced mixology techniques, product knowledge, and responsible alcohol service.
Curate a premium beverage selection including spirits, wines, beers, and non-alcoholic options.
Ensure bar profitability through smart purchasing, waste reduction, and strategic pricing.
Collaborate with marketing on bar promotions, seasonal menus, and events.
Financial Management
Develop and manage departmental budgets, forecasts, and cost controls.
Monitor food, beverage, and labor costs to meet financial goals.
Analyze financial statements and adjust operations to optimize revenue.
Partner with procurement to source high-quality ingredients and negotiate vendor contracts.
Guest Experience & Service
Maintain a visible presence during service periods, especially during peak dining and bar hours.
Handle guest feedback and resolve issues with grace (and sometimes a well-timed cocktail).
Collaborate with events and catering teams to ensure flawless execution of banquets and private functions.
Drive service culture through training, recognition, and consistent reinforcement of standards.
Compliance & Safety
Ensure adherence to all health, safety, and liquor licensing laws.
Maintain sanitation and cleanliness standards in all F&B areas.
Conduct regular inspections and audits for compliance.
Qualifications
Education: Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred.
Experience: Minimum 7-10 years in food and beverage management, with at least 3 in a senior leadership role.
Mixology: Proven mixology experience required - including recipe creation, bar management, and training.
Skills:
Strong financial acumen and budgeting expertise
Leadership and team-building ability
Exceptional communication and customer service skills
Knowledge of food trends, craft cocktails, and beverage pairings
Ability to multitask in high-pressure environments (and still smile convincingly)
Physical Requirements
Ability to stand or walk for extended periods.
Occasionally lift or carry up to 40 lbs.
Must be able to taste and evaluate food and beverages responsibly.
Work Environment
Fast-paced hospitality setting with frequent interaction with guests, staff, and vendors.
Requires flexibility to work nights, weekends, and holidays
Auto-ApplyCatering Manager
Shift manager job in West Palm Beach, FL
Job Description Location: The Great Greek Mediterranean Grill [Insert Location] Job Type: Full-Time / Part-Time (Specify) Reports To: General Manager / Franchise Owner The Great Greek Mediterranean Grill is seeking a dynamic, highly organized, and sales-driven Catering Manager to lead and grow our catering operations. This role is perfect for someone passionate about Mediterranean cuisine, exceptional customer service, and creating unforgettable event experiences.
Key Responsibilities:
Sales & Business Development:
Proactively identify and pursue new catering opportunities in the local market (corporate events, schools, sports teams, private parties, etc.).
Develop and maintain relationships with local businesses, event planners, schools, and organizations.
Meet or exceed monthly catering sales goals through outreach, networking, and follow-ups.
Event Planning & Execution:
Manage all catering orders from inquiry to delivery, ensuring a seamless guest experience.
Customize catering menus based on client needs and budget.
Coordinate logistics with the kitchen and delivery team to ensure timely preparation and service.
Customer Service:
Act as the primary point of contact for catering clients.
Respond promptly to inquiries, provide quotes, and guide clients through menu selections.
Ensure excellent service before, during, and after each event to build long-term client relationships.
Operations & Logistics:
Maintain an organized catering calendar and client database.
Oversee on-site catering events when needed, including setup and breakdown.
Monitor inventory of catering supplies and manage reordering as necessary.
Marketing & Promotion:
Collaborate with the marketing team to promote catering services via social media, email campaigns, and community events.
Represent The Great Greek brand at local expos, food tastings, and networking events.
Requirements:
Previous experience in catering, restaurant management, or event planning (2+ years preferred).
Strong interpersonal and sales skills.
Excellent organizational and time-management abilities.
Knowledge of food safety and handling practices.
Ability to work flexible hours, including some evenings and weekends.
Passion for hospitality and Mediterranean cuisine!
Benefits:
Competitive base salary + commission/bonuses based on catering sales
Meal discounts
Opportunities for growth within the brand
Supportive team culture in a fast-growing restaurant group
Join us at The Great Greek Mediterranean Grill and help share our love of fresh, flavorful food with every event we serve!
Assistant Manager
Shift manager job in West Palm Beach, FL
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company's marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to senior management
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Required Qualifications:
2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
Excellent leadership skills and the ability to work with teams
Good communication and interpersonal skills towards customers, staff members and store managers
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
Auto-ApplySENIOR CATERING MANAGER - FLORIDA ATLANTIC UNIVERSITY
Shift manager job in Boca Raton, FL
Job Description
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary
Filling every occasion with great food and service! We are currently seeking a dynamic and creative Senior Catering Manager for a high-volume and premiere catering department at Florida Atlantic University in stunning Boca Raton, FL! Our Senior Catering Manager will report up to our Campus Catering Director will play an intergral role in developing and driving catering solutions to meet our customer needs, while working closely with the Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP/Presidential dining occasions to galas, hosted both on-campus and off-campus. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.
Key Responsibilities:
Daily Operations
Supervision and Staff Development
Culinary Programs
Customer Service
Financial Management and Analysis
Special Events
Marketing and Sales
Preferred Qualifications:
A.S. or equivalent experience
General Hospitality knowledge and interest in sustainability and sustainable food practices
At least two years similar work experience
Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
Proficient with word processing and spread sheet applications.
Ability to write professional and efficient emails to clients and customers.
Possess the ability to meet Company specific uniform standards for this position.
Utilize all Personal Protective Equipment's per Company guidelines.
Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
This position oversees 4 managers as well as 10+ hourly associates, including catering and culinary personnel. They will also oversee temps for events.
Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of crafting outstanding dining experiences at Florida Atlantic University!
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Req ID: 1477436
Chartwells HE
SHARON MCNEELEY
[[req_classification]]
Shift Leader
Shift manager job in West Palm Beach, FL
Shift Leader Reports To: Restaurant Manager Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.
Responsibilities Include:
* Perform all responsibilities of restaurant team members
* Support the Restaurant Manager in meeting operational goals and execution
* Ensure Brand standards are met throughout shift including preparation of food and beverages
* Communicate shift priorities, goals and results to restaurant team members
* Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
* Support the training of restaurant team members as needed
* Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
* Communicate clearly with the next Shift Leader to help prepare him/her for shift
* Ensure Food Safety standards are met
* Manage Inventory throughout the shift
* Provide great guest service and coaches restaurant team members to do the same
* Schedule restaurant team members for shifts
* Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies
* Works well with others in a fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and adapt to change
* Guest focused
* Ability to assist with training
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
* Wearing a headset
* Working in a small space
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Shift Leader
Food & Beverage Asset Director
Shift manager job in Hollywood, FL
Job Details Hollywood, FL Full Time $150000.00 - $180000.00 SalaryDescription
Prime General LLC 03/25/2025 Job Title: Corporate Food and Beverage Asset Director Department: 10006 - Hotel Asset Management Reports To: Director of Hotel Asset Management
FLSA Status: Exempt
Summary:
The Corporate Food and Beverage Asset Director is responsible for overseeing the food and
beverage strategy across the company's full-service and select-service hotel portfolio. This role
aims to maximize the value of the company's investments by improving food and beverage
revenues and operating performance.
Duties and Responsibilities:
• Oversee full-service and select-service hotel portfolio, including the management of the
Roof Top Bar location.
• Maintain a thorough understanding of the factors affecting hotel food and beverage
markets and submarkets within the portfolio.
• Develop and implement short-term, intermediate, and long-term strategies to improve
the portfolio's value.
• Conduct financial analysis, performance tracking, and review of revenue management
data, forecasts, and profit and loss statements. Hold monthly reviews with hotels to
discuss data and performance improvement strategies.
• Perform property site visits to assess food and beverage service, including food quality,
cleanliness, and operational efficiency.
• Champion capital improvements within food and beverage operations, collaborating
with the Hotel Asset Manager to ensure proper maintenance of company assets.
• Develop and implement value enhancement opportunities for the food and beverage
portfolio to increase revenue and profitability.
• Ensure that projects are completed on time and within budget in collaboration with the
design and construction teams or third parties.
• Collaborate with the Manager of Procurement, Cost, and Project Management to ensure
product quality, pricing, ordering, and the use of agreed-upon products across the
portfolio.
• Maximize financial performance in food and beverage outlets and catering by overseeing
revenue generation and operating cost management.
Prime General LLC 03/25/2025
• Lead the development and implementation of food and beverage elements in the
portfolio's annual business plan and budget, including concept development and
branding efforts.
• Work closely with the Marketing Department to promote food and beverage outlets
through effective use of in-house and external marketing channels, including social
media and traditional media.
• Support and drive the development of property menus, including standardized recipes,
cost analysis, and composites. Approve menu items, presentation, pricing, and
production methods.
• Analyze catering menus, manage food costs, uphold menu standards, and control
inventory.
• Conduct quarterly competitive analysis to ensure alignment with food and beverage
trends and market pricing.
• Supervise and lead Food and Beverage operations with direct reports.
• Manage pre-opening duties and responsibilities.
• Participate in special projects such as evaluations (due diligence) of properties for
acquisitions or dispositions.
• Represent the organization in food and beverage, catering, and event services matters
with relevant franchise organizations, trade associations, and local communities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily.
Language Ability:
• Ability to read, analyze, and interpret scientific and technical journals, financial reports,
and legal documents.
• Ability to respond to inquiries from customers, regulatory agencies, and business
community members.
• Ability to write speeches and articles for publication.
• Ability to present information effectively to top management, public groups, and/or
boards of directors.
Prime General LLC 03/25/2025
Math Ability:
• Ability to calculate figures such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume.
• Ability to apply basic algebra and geometry concepts.
Reasoning Ability:
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of technical instructions in mathematical or diagram form.
Computer Skills:
• Knowledge of Microsoft Word, Excel, Outlook, and various hospitality platforms.
Education/Experience:
• Bachelor's degree in a related field (B.A. / B.S.) from an accredited four-year college or
university.
• 4 to 6 years of related experience or training, or an equivalent combination of education
and experience.
Specialized Training:
• Hotel Industry Training
• Management and training
Certificates and Licenses:
• Hospitality Management Certification
Knowledge, Skills, and Other Abilities:
• Time management skills
• Oral and written communication skills
• Organizational skills
• Professionalism
• Self-motivation
• Goal orientation
Prime General LLC 03/25/2025
Physical Demands:
• While performing the duties of this job, the employee is regularly required to stand,
walk, sit, use hands, and talk or hear.
• The employee is frequently required to reach with hands and arms.
• The employee may occasionally be required to climb, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, and peripheral
vision.
Work Environment:
• The noise level in the work environment is usually moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Shift Manager (RT562)
Shift manager job in West Palm Beach, FL
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What's In It for You?
Competitive pay and shift-based incentives
Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
Leadership development and hands-on training to sharpen your skills
Flexible scheduling to support work-life balance
A fast-paced, people-first environment where your leadership matters
Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You'll Do
Lead a Winning Team on Your Shift
Set the tone with a cheerful, can-do attitude that motivates your team
Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
Coach team members in real-time, offering guidance and support during every shift
Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
Ensure proper execution of inventory, vendor check-in, and promotional communication
Oversee key store processes including write-offs, cash wrap, and compliance documentation
Lead shift change communication and ensure team alignment throughout the day
Model Communication & Accountability
Effectively relay important updates from the leadership team to shift associates
Monitor task completion and provide immediate feedback to drive results
Support a team culture rooted in accountability, respect, and teamwork
Proactively step in during busy times or challenges-showing your team what great leadership looks like
What We're Looking For
2-3 years of work experience (retail, restaurant, or food service preferred)
1+ years of leadership or supervisory experience (preferred)
Comfort in fast-paced, high-volume, guest-focused environments
Ability to follow through on tasks and coach others to do the same
Strong communication and team building skills
Must Haves for this Role
High School Diploma or GED (in progress or completed)
Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Responsibilities:
Clean, Safe, Fast & Full
Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
Participates in daily store operational activities as needed:
Rings up guests on a cash register
Ensures the store is clean and well maintained
Stocks shelves and coolers and takes inventory on shelf items.
Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Guest
Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
Manages the store operations on designated shifts.
Maintains inventory in a neat and organized manner.
Provides prompt, efficient and courteous service.
Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
Addresses any employee and guest concerns on designated shifts.
People
Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
Oversees, coaches, trains and develops store team members.
Directs, plans and apportions the work of store team members on designated shifts.
Qualifications:
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Auto-ApplySHIFT SUPERVISOR (NIGHT)
Shift manager job in Lake Worth, FL
Shift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Shift Supervisor Minimum Experience: 1 year Shift: 2:00 pm - Close Hourly Compensation: $15.50 - $16.00 (annually $42,000 - $44,000)
Shift Supervisor's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the shift operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Assistant Manager
If your work experience demonstrates the following traits/abilities we would like to hear from you. Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all team members. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Follow-up and follow through discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Retail experience. High School Diploma or G.E.D. Must be at least 21 years old Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2025-2124
Auto-ApplyAssistant Manager - Shadowwood Square
Shift manager job in Boca Raton, FL
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Dave's Hot Chicken Shift Leads and Jr Manager West Boca
Shift manager job in Boca Raton, FL
Job DescriptionBenefits:
Free Shift Meal
Tip Sharing
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Looking for Passionate People that share the love and excitement for Dave's Hot Chicken
Open Call at the restaurant Monday through Friday 2pm to 4pm
Requirements: Current student or high school diploma/GED preferred
-Must be at least 18 years old
-Previous Management Experience Required
-Flexibility to work nights, weekends, holidays, opening and closing shifts
-Ability to stand for long periods of time and work in a fast-paced environment Ability to bend and stoop and lift 50 75 lbs. comfortably
-Ability to work in close quarters and around heat
-Positive attitude while conducting all duties
-Commitment to Guest Satisfaction. Looks at Restaurant operations from the Guests point of view
-Effective communicator with Teammates and the Restaurant Management Team
-Excellent Time Management Skills
-Must have reliable transportation to work Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
Shift Supervisor/Shift Lead/Key Hourly
Shift manager job in Fort Lauderdale, FL
Job DescriptionTGI Friday's # 2641
80 SW 84th Street
Plantation, FLA 33024
************
HOURLY MANAGER
Role Purpose
Responsible for supervising scheduled shifts and ensuring guests receive a Friday's Style dining experience characterized by a fun atmosphere and great tasting food and drinks which, are prepared and served safely.
Key Responsibilities & Accountabilities
Supervises operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness
Ensures that the restaurant and staff are set up for an outstanding shift
Observes team member performance in delivering the Friday's guest experience, providing immediate feedback, coaching, development and recognition
Ensures all newly hired team members follow and complete their appropriate training plan
Frequently interacts with Guests ensuring that their experience is delivered in accordance with Friday's Service Style; and follows up on any issues or complaints they may have
Conducts motivational staff meetings ensuring that team members are engaged and informed regarding Friday's food, beverage, promotions, etc.
Ensures great food is served to every guest
Ensures ambiance of the restaurant is aligned with the Non-Negotiable Brand Standards (NNBS)
Conducts food safety and line checks, to ensure food and beverage standards are met and executed safely.
Manages cash handling procedures: assigns bartender drawers and performs checkouts of servers and bartenders ensuring all tickets are accounted for, all comps have been signed, the proper amount of cash, gift cards and credit card vouchers is obtained from team members, tip share is collected, and the proper amount of tips have been declared.
Approves food and beverage comps or promotions.
Checks in deliveries from vendors; ensuring quality and proper billing.
Prepares end of shift reports.
Ensures a safe working and guest environment to reduce the risk of injury and accidents. Assists with the completion of accident reports if a guest or employee is injured.
Ensures proper security procedures are adhered to, in order to protect team members, guests and company assets, including security of beer walk-in, liquor room, store room freezer, back-door, safe alarms and office.
Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action.
Conducts pre-screen interviews for team member candidates using applicable interview guides.
Performs other duties and responsibilities as required or requested.
Qualification Requirements
Minimum 6 months experience as a Team Member and a Certified coach (internal)
or one year of external restaurant experience with a college degree preferred (external)
Must be capable of performing all functions and meeting qualification standards for all hourly positions
DIRECTOR OF FOOD & BEVERAGE
Shift manager job in Lake Worth, FL
Job Description
YOUR NEW CAREER AWAITS WITH US! BE A PART OF A DYNAMIC TEAM BY JOINING THE GULFSTREAM HOTEL! WE ARE LOOKING FOR A FOOD AND BEVERAGE DIRECTOR THAT BELIEVES IN DRIVING WITH PASSION, PERSEVERANCE AND HUMILITY!
The Director of Food & Beverage (F&B) oversees all culinary, bar, and restaurant operations within the hotel. This role requires strong leadership, financial savvy, and hands-on mixology expertise. The position ensures exceptional guest experiences across dining outlets, bars, banquets, and room service, while driving profitability and maintaining brand standards.
Key ResponsibilitiesLeadership & Operations
Direct, supervise, and evaluate all F&B departments including restaurants, bars, lounges, banquets, and room service.
Develop and enforce service standards, operational procedures, and training programs.
Ensure quality, consistency, and presentation meet or exceed brand and health standards.
Maintain open communication with chefs, bar staff, and front-of-house teams to ensure smooth operations.
Oversee scheduling, labor control, and staff morale - the eternal juggling act.
Mixology & Beverage Program
Design and maintain a signature cocktail program that reflects the hotel's personality and clientele.
Train bartenders in advanced mixology techniques, product knowledge, and responsible alcohol service.
Curate a premium beverage selection including spirits, wines, beers, and non-alcoholic options.
Ensure bar profitability through smart purchasing, waste reduction, and strategic pricing.
Collaborate with marketing on bar promotions, seasonal menus, and events.
Financial Management
Develop and manage departmental budgets, forecasts, and cost controls.
Monitor food, beverage, and labor costs to meet financial goals.
Analyze financial statements and adjust operations to optimize revenue.
Partner with procurement to source high-quality ingredients and negotiate vendor contracts.
Guest Experience & Service
Maintain a visible presence during service periods, especially during peak dining and bar hours.
Handle guest feedback and resolve issues with grace (and sometimes a well-timed cocktail).
Collaborate with events and catering teams to ensure flawless execution of banquets and private functions.
Drive service culture through training, recognition, and consistent reinforcement of standards.
Compliance & Safety
Ensure adherence to all health, safety, and liquor licensing laws.
Maintain sanitation and cleanliness standards in all F&B areas.
Conduct regular inspections and audits for compliance.
Qualifications
Education: Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred.
Experience: Minimum 7-10 years in food and beverage management, with at least 3 in a senior leadership role.
Mixology: Proven mixology experience required - including recipe creation, bar management, and training.
Skills:
Strong financial acumen and budgeting expertise
Leadership and team-building ability
Exceptional communication and customer service skills
Knowledge of food trends, craft cocktails, and beverage pairings
Ability to multitask in high-pressure environments (and still smile convincingly)
Physical Requirements
Ability to stand or walk for extended periods.
Occasionally lift or carry up to 40 lbs.
Must be able to taste and evaluate food and beverages responsibly.
Work Environment
Fast-paced hospitality setting with frequent interaction with guests, staff, and vendors.
Requires flexibility to work nights, weekends, and holidays
Manager - Catering
Shift manager job in Palm Beach Gardens, FL
Manager - Catering
The Catering Manager is responsible for managing all aspects of catering services at Joseph's Classic Market. This role serves as the lead contact for catering inquiries, oversees order fulfillment, and ensures an exceptional guest experience from order placement through pickup or delivery. As a key guest-facing leader, the manager fosters a welcoming, professional atmosphere for every visitor.
Key Responsibilities:
Catering & Order Management
Serve as the lead contact for all catering inquiries and orders
Communicate with guests to confirm catering menus, details, and pickup/delivery logistics
Coordinate with kitchen, deli, and bakery departments for order preparation
Ensure catering orders are accurate, well-presented, and fulfilled on time
Maintain catering calendars, invoices, and order logs
Assist in building seasonal catering menus and promotional packages
Guest Services & Phone Communication
Oversee the main phone line, ensuring all calls are answered promptly and professionally
Train staff to answer guest questions, transfer calls, and take messages accurately
Resolve guest issues, complaints, or refund requests quickly and professionally
Manage special requests, product inquiries, and order pickups
Serve as a key point of contact for VIP guests and regular customers
Support promotional events, tastings, and seasonal catering showcases
Team Leadership & Training
Hire, train, and schedule staff involved in catering preparation and service
Coach team on hospitality, communication, and professionalism
Hold daily huddles to align team on priorities, specials, and service goals
Conduct performance evaluations and provide regular feedback
Reporting & Communication
Submit weekly catering reports and customer feedback to Store Manager
Manage catering sales, deposits, and service fees
Communicate closely with all department managers to coordinate orders and service
Qualifications:
Minimum of 2 years in catering, event management, or hospitality service
Strong leadership and communication skills
Proven ability to manage multiple orders and deadlines in a fast-paced environment
Professional phone etiquette and customer service skills
Basic computer skills (Excel, email, ordering software)
Available for flexible scheduling, including weekends and holidays
Working Conditions:
Fast-paced service and food preparation environment
Regular guest interaction and phone/email communication
Standing for extended periods and occasional lifting of catering trays or packages
Why Join Joseph's Classic Market?
As Catering Manager, you will play a vital role in creating memorable experiences for guests through exceptional catering service. You'll bring the Joseph's standard of excellence to every order, event, and customer interaction while collaborating with a team passionate about quality and hospitality.
Benefits Include:
Positive Work Environment
Competitive Pay
Health, Dental and Vision Insurance
401(k) Plan
Paid Time Off & Personal Days
20% Employee Discount
Bonus Programs for Management
Interview Process At Joseph's Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.
Employment Eligibility Joseph's Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.
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