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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Shift manager job in Sacramento, CA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 6d ago
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  • Assistant Manager Outpatient Imaging

    Brotherstech

    Shift manager job in Chico, CA

    About the Role: Under the immediate supervision of the Manager, Radiology, the Assistant Manager will carry out assignments in a manner to assure success in financial management, human resources management, leadership, quality and operational management objectives in designated areas. The Assistant Manager of Radiology assists in implementing program development and department performance improvement. The Assistant Manager of Radiology may perform direct patient diagnostic procedures and education to patients, families, students, and staff. Responsibilities: Directly supervise Lead Technologists, Senior Technologists, and indirectly all individuals involved in the technical aspect of the Department. Work closely with the clerical staff, nursing staff, and the service engineers. Qualifications: Minimum: Five years experience as a working Diagnostic Technologist in an acute-care setting. Two years supervisory experience in an acute-care setting. Desired: Three to five years prior supervisory/managerial experience. Associate Degree. Required Skills: Minimum: Current full Certificate of Radiologic Technology issued by the Department of Health Services, State of California (CRT) OR Current license issued by ARRT. Current CPR Certification. Preferred Skills: Certification in specialized area from a recognized certifying agency (CRT, NMTBC, MRI etc.). Pay range and compensation package: Salary Range: $120,000 to $160,000 per annum. FTE Benefits Relocation Assistance Equal Opportunity Statement: We are committed to diversity and inclusivity.
    $34k-56k yearly est. 1d ago
  • Certified Swing Manager

    21304 I-80/Sierra College McDonald's

    Shift manager job in Rocklin, CA

    Job Description Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. SOME OF THE PERKS & BENEFITS: ● Competitive pay from $20-$28 per hour plus incentives ● Flexible scheduling ● Paid Sick leave ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● National employee discounts and In restaurant free meals ● And much more! This role is vital in the restaurant because you'll: ● Lead the experience: Lead important internal functions including Employee Training, Food Safety, and Inventory Management o Kitchen-supervise food quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service ● Be results oriented: Effectively delegate tasks to team members and report back results ● Focus on the food: Prepare and present, safe delicious food ● Ensure a memorable visit: Help maintain a welcoming, friendly, safe and clean restaurant environment ● Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant. Work hand in hand with your team to meet goals and most importantly, have fun! To be successful in this position, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● To provide solutions and make decisions in a fast-paced environment ● The ability to communicate effectively and anticipate customer needs We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
    $20-28 hourly 15d ago
  • Certified Swing Manager

    839 Carmichael-Fair Oaks & Gibbons McDonald's

    Shift manager job in Carmichael, CA

    Job Description Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. SOME OF THE PERKS & BENEFITS: ● Competitive pay from $20-$28 per hour plus incentives ● Flexible scheduling ● Paid Sick leave ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● National employee discounts and In restaurant free meals ● And much more! This role is vital in the restaurant because you'll: ● Lead the experience: Lead important internal functions including Employee Training, Food Safety, and Inventory Management o Kitchen-supervise food quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service ● Be results oriented: Effectively delegate tasks to team members and report back results ● Focus on the food: Prepare and present, safe delicious food ● Ensure a memorable visit: Help maintain a welcoming, friendly, safe and clean restaurant environment ● Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant. Work hand in hand with your team to meet goals and most importantly, have fun! To be successful in this position, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● To provide solutions and make decisions in a fast-paced environment ● The ability to communicate effectively and anticipate customer needs We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
    $20-28 hourly 15d ago
  • Certified Swing Manager

    6529 Rancho Cordova McDonald's

    Shift manager job in Rancho Cordova, CA

    Job Description Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. SOME OF THE PERKS & BENEFITS: ● Competitive pay from $20-$28 per hour plus incentives ● Flexible scheduling ● Paid Sick leave ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● National employee discounts and In restaurant free meals ● And much more! This role is vital in the restaurant because you'll: ● Lead the experience: Lead important internal functions including Employee Training, Food Safety, and Inventory Management o Kitchen-supervise food quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service ● Be results oriented: Effectively delegate tasks to team members and report back results ● Focus on the food: Prepare and present, safe delicious food ● Ensure a memorable visit: Help maintain a welcoming, friendly, safe and clean restaurant environment ● Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant. Work hand in hand with your team to meet goals and most importantly, have fun! To be successful in this position, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● To provide solutions and make decisions in a fast-paced environment ● The ability to communicate effectively and anticipate customer needs We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
    $20-28 hourly 15d ago
  • Shift Manager

    Phase Three Brands

    Shift manager job in Live Oak, CA

    Our people are our key ingredient. Phase Three Brands, LLC. is hiring for all Crew Member positions at your local neighborhood Hardee's! Employee Benefits Paid Time Off (PTO) for Shift Leaders and Shift Managers Competitive Wages FREE meals Flexible Scheduling Career Advancement Interactive, Structured Training Fun Culture Award Winning Management Teams Premium Pay for Holidays (Thanksgiving and Christmas) Referral Bonus Program Full-time crew Members receiving benefits including Medical, Dental, Vision, Short-Term Disability, Long-Term Disability and many more! Essential Job Functions Pathing/Inspecting condition of restaurant. Actively works a station during peak hours. Monitors food quality by checking food temperatures and observing food safety guidelines are being followed. Monitors overall operations of restaurant. Coaches and develops team. Cash control to include counting safe. Cleaning duties and other projects as needed. Fields employee call outs and ensures coverage for all shifts. Physical Requirements Lifting up to 35 lbs. Standing 85%-90% of shift. If you are a friendly, energetic, dependable person who is hardworking and honest, don't delay Apply today! Diversity is the inspiration for our success and yours. Hardee's is an equal-opportunity employer. Phase Three Star, LLC an Independent Franchisee of Hardee's Restaurants LLC. *Based on qualifications for next day pay program
    $31k-47k yearly est. 10d ago
  • Shift Manager

    Oak Park Raised Inc. DBA Jersey Mikes Subs

    Shift manager job in Sacramento, CA

    Job DescriptionBenefits: 401(k) Free uniforms Opportunity for advancement Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Responsibilities: Train and manage employees and assign duties as needed Lead team in providing exceptional customer service Resolve customer complaints gracefully and with tact Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Maintain appropriate inventory levels, reorder and restock when necessary Cover the shifts of absent employees Qualifications: High school diploma/GED Previous food service experience Familiarity with Microsoft Office, restaurant management software, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills
    $32k-48k yearly est. 20d ago
  • Shift Manager

    Popeyes-4579-Sacramento

    Shift manager job in Sacramento, CA

    Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Maintains inventory by performing Daily and Weekly inventory inspections Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices. Track and record waste Conduct table visits Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Fix bottle necks, call chicken drops, and monitor speed of service ENSURE product quality and all standards are on the shift Coaches, trains, and develop team members around processes and procedures at each station including LTOs Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Reviews restaurant results to identify successes and areas for improvement Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory Processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    $32k-48k yearly est. 6d ago
  • Shift Manager

    Burger King-3223-Freeport

    Shift manager job in Sacramento, CA

    Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    $32k-48k yearly est. 28d ago
  • Shift Manager

    Popeyes-13691-Citrus Heights

    Shift manager job in Citrus Heights, CA

    Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Maintains inventory by performing Daily and Weekly inventory inspections Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices. Track and record waste Conduct table visits Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Fix bottle necks, call chicken drops, and monitor speed of service ENSURE product quality and all standards are on the shift Coaches, trains, and develop team members around processes and procedures at each station including LTOs Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Reviews restaurant results to identify successes and areas for improvement Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory Processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    $32k-48k yearly est. 6d ago
  • Shift Manager

    Burger King-2172-Zinfandel Drive

    Shift manager job in Rancho Cordova, CA

    Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    $32k-48k yearly est. 6d ago
  • Shift Manager

    Popeyes-11949-Rancho Cordova

    Shift manager job in Rancho Cordova, CA

    Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Maintains inventory by performing Daily and Weekly inventory inspections Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices. Track and record waste Conduct table visits Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Fix bottle necks, call chicken drops, and monitor speed of service ENSURE product quality and all standards are on the shift Coaches, trains, and develop team members around processes and procedures at each station including LTOs Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Reviews restaurant results to identify successes and areas for improvement Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory Processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    $32k-48k yearly est. 6d ago
  • Shift Manager

    Burger King-14581-Rancho

    Shift manager job in Rancho Cordova, CA

    Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    $32k-48k yearly est. 6d ago
  • Shift Manager

    Taco Bell-33444-Dunnigan

    Shift manager job in Dunnigan, CA

    Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: · Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. · Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. · Responsible for cash register setup and smooth shift transitions during shift changes. · Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. · When requested, train new and existing team members in various job stations and operational procedures · Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. · Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. · Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers · Training, coaching and development of Team Members Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) · A high school diploma or GED · Strong customer service skills · Strong communication skills · Basic computer and math skills · Must be at least 18 years of age · Must be Serv Safe certified Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: · Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). · Responsibilities: o Runs a minimum of 1 shift on their own per week. · Expected Knowledge: o Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: · Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. · Responsibilities: o Runs shift independently with minimal supervision. o Completes Inventory Processes and Food Orders. o Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. o Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. · Expected Knowledge: o Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. o Strong inventory management skills. o Ability to adjust staffing and inventory based on business needs. Shift Level 4: · Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. · Responsibilities: o Runs shift independently and take on additional leadership and operational responsibilities. o Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. o Supports team development and provides mentorship to junior Shift Managers. o Oversee full shift operations and contribute to achieving restaurant performance goals. · Expected Knowledge: o Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. o Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, Thermalizer, flat top grills, split lid grills, walk in freezer, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain hook up station, microwave, cooking utensils, drive thru communication systems, coolers, freezers, and hot holding line Environmental Conditions: · The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. · The employee is subject to both environmental conditions; work activities both inside and outside. · The employee is subject to extreme cold temperatures below 32 degrees for periods of time. · The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. · The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
    $32k-48k yearly est. 6d ago
  • Assistant Manager - Promenade @ Natomas

    The Gap 4.4company rating

    Shift manager job in Sacramento, CA

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $21.30 - $29.30 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $21.3-29.3 hourly 26d ago
  • Assistant Manager - Lead

    Rack Room Shoes 4.2company rating

    Shift manager job in Folsom, CA

    30022 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of operational standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of Corporate and Store Operations policies and procedures A complete understanding of the standards of Store Presentation and strong visual merchandising skills. Store Number: 720 Rack Room Shoes 720 Pay Range: 20-25 Folsom Premium Outlets 13000 Folsom Blvd Ste 1002 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Folsom, California US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $35k-42k yearly est. 60d+ ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Shift manager job in Sacramento, CA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 7d ago
  • Certified Swing Manager

    21304 I-80/Sierra College McDonald's

    Shift manager job in Rocklin, CA

    Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. SOME OF THE PERKS & BENEFITS: ● Competitive pay from $20-$28 per hour plus incentives ● Flexible scheduling ● Paid Sick leave ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● National employee discounts and In restaurant free meals ● And much more! This role is vital in the restaurant because you'll: ● Lead the experience: Lead important internal functions including Employee Training, Food Safety, and Inventory Management o Kitchen-supervise food quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service ● Be results oriented: Effectively delegate tasks to team members and report back results ● Focus on the food: Prepare and present, safe delicious food ● Ensure a memorable visit: Help maintain a welcoming, friendly, safe and clean restaurant environment ● Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant. Work hand in hand with your team to meet goals and most importantly, have fun! To be successful in this position, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● To provide solutions and make decisions in a fast-paced environment ● The ability to communicate effectively and anticipate customer needs We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
    $20-28 hourly 14d ago
  • Certified Swing Manager

    839 Carmichael-Fair Oaks & Gibbons McDonald's

    Shift manager job in Carmichael, CA

    Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. SOME OF THE PERKS & BENEFITS: ● Competitive pay from $20-$28 per hour plus incentives ● Flexible scheduling ● Paid Sick leave ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● National employee discounts and In restaurant free meals ● And much more! This role is vital in the restaurant because you'll: ● Lead the experience: Lead important internal functions including Employee Training, Food Safety, and Inventory Management o Kitchen-supervise food quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service ● Be results oriented: Effectively delegate tasks to team members and report back results ● Focus on the food: Prepare and present, safe delicious food ● Ensure a memorable visit: Help maintain a welcoming, friendly, safe and clean restaurant environment ● Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant. Work hand in hand with your team to meet goals and most importantly, have fun! To be successful in this position, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● To provide solutions and make decisions in a fast-paced environment ● The ability to communicate effectively and anticipate customer needs We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
    $20-28 hourly 13d ago
  • Certified Swing Manager

    6529 Rancho Cordova McDonald's

    Shift manager job in Rancho Cordova, CA

    Flexible scheduling with a side of always feeling valued. McDonald's offers a job combo that will fit YOU. SOME OF THE PERKS & BENEFITS: ● Competitive pay from $20-$28 per hour plus incentives ● Flexible scheduling ● Paid Sick leave ● Tuition reimbursement and/or educational assistance ● Training and advancement opportunities ● National employee discounts and In restaurant free meals ● And much more! This role is vital in the restaurant because you'll: ● Lead the experience: Lead important internal functions including Employee Training, Food Safety, and Inventory Management o Kitchen-supervise food quality, safety, cost, and new menu items o People- hire, train, and schedule restaurant staff to meet sales and profit goals o Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service ● Be results oriented: Effectively delegate tasks to team members and report back results ● Focus on the food: Prepare and present, safe delicious food ● Ensure a memorable visit: Help maintain a welcoming, friendly, safe and clean restaurant environment ● Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant. Work hand in hand with your team to meet goals and most importantly, have fun! To be successful in this position, you'll need: ● A commitment to excellence and safety in the workplace ● Strong customer service and support focus ● To provide solutions and make decisions in a fast-paced environment ● The ability to communicate effectively and anticipate customer needs We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
    $20-28 hourly 14d ago

Learn more about shift manager jobs

How much does a shift manager earn in Yuba City, CA?

The average shift manager in Yuba City, CA earns between $26,000 and $57,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in Yuba City, CA

$39,000

What are the biggest employers of Shift Managers in Yuba City, CA?

The biggest employers of Shift Managers in Yuba City, CA are:
  1. McDonald's
  2. Pieology Pizzeria
  3. Del Taco Restaurants
  4. Pizza Hut
  5. Burger King-2022-Yuba City
  6. Burger King-28906-Yuba City 2
  7. Fresh Dining Concepts
  8. Phase Three Brands
  9. Popeyes-11422-Yuba City
  10. Popeyes-11423-Marysville
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