Shift supervisor jobs in Chico, CA

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Training & development Vision insurance Looking for a great work environment where you're able to grow, be successful and empower fellow workers? Can you communicate clear expectations and validate that high standards are being achieved. If this sounds like you, we're searching for great leaders to help the TBar thrive! Be a front runner within our company, apply today! What's In IT For You? Looking for a nice paycheck? We've got you covered! (Better than competitive starting wage + tips, starting at $20-$22/hour!). But there's so much more! Medical insurance 401(k) matching Paid Time Off Unlimited advancement opportunities with a growing company What You Can Bring to The TBar A passion for guest service. A friendly personality. A desire to learn new skills. An appreciation to serve healthy food and amazing tea Compensation: $20.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Every once in a while, a foodservice business comes along that looks and feels a little different. There's an energy that comes from a unified team of passionate people that love to serve, support, and succeed. That's the TBar. Apply today!

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits. Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations * Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers * Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Knowledge, Skills and Abilities * Ability to direct the work of others * Ability to learn quickly * Effective oral communication skills * Knowledge of the retail environment * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or ***************.

SUMMARY: As a Shift Supervisor, you will be responsible for the supervision, mentorship training and motivation of all front-end team members in your venue. We are seeking energetic Leaders who exhibit a genuine spirit of Hospitality and strive to provide a warm and lasting impression on our guests, and a meaningful development path for our team members. ESSENTIAL JOB DUTIES ASSIGNED: Promptly greet and seat patrons as they arrive Collaborate with FOH and BOH TEAM to ensure a high-quality guest experience Practice and promote a strong culture of “Hospitality” Monitor accuracy of payment transactions, with special attention paid to those of our Tier Resort Benefit Card holders Accurately operate POS System as required Inspect and Test currency to avoid accepting counterfeit bills Assist with inventory requisitions and par management Practice & promote all applicable food service health safety regulations and procedures Oversee the onboarding, training and development of new and tenured team members Assist in the Evaluation of Staff Performance Address and take action to resolve complaints and issues from guests Practice & promote Responsible Beverage Service (RBS) policies Responsibly and accurately oversee the execution of daily financial reporting and reconciliation, including bank balancing, tip reports, correction/exception notices, etc. Other duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to multi-task while performing each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required. Must pass initial drug screening, background investigation, random drug tests and credit check. Applicant must obtain training in food safety and responsible beverage service of the Casino's choosing. Strong leadership and successful supervision of food service operations Demonstrates a strong spirit of genuine hospitality; willingness to do whatever it takes to ensure a warm, lasting and positive guest experience. Proficient in effective training and development techniques and initiatives Ability to differentiate between “process” and “personality” management and execute both proficiently. Excellent communicator; strong command of verbal and written communications with respect to standard communication platforms and professional formats. Sound Critical Thinking skills: ability to analyze facts and data, weigh options and use sound judgement in executing solutions that are in the best interest of the operation and GCCR at large. Ability to perform all supervised positions at a proficient level EDUCATION / EXPERIENCE: High school diploma or GED Equivalent. A minimum of one (1) year in a F&B or Hospitality Leadership role and 3+ years of experience in varied Food & Beverage positions including Cashier, Server or Busser. Casino experience is a plus! LANGUAGE SKILLS: Ability to read, analyze and interpret documents, such as safety rules, operating and procedure manuals. Ability to effectively present information and response to questions from managers, clients, customers, and the general public effectively and courteously. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to interpret bar graphs and reports. REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Must have the ability to deal with problems, which may involve several concrete variables. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. While performing the duties of this job, the individual is regularly required to talk and hear. The individual is also regularly required to bend; stand; walk; sit; and use hand/eye coordination. The Individual must be able to lift at least 50 pounds. The individual may be required to stand for 8 hours. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. When on the Casino floor, the noise level increases too loud. The individual must be able to work in a fast-paced environment and constantly keep customer satisfaction as their first priority. The Casino is a smoking environment and team members must be able to work in a smoke-filled atmosphere. PLEASE NOTE: This position requires availability to work on weekends and holidays. Tyme Maidu of Berry Creek Rancheria Preference Native American Preference

Job Description SUMMARY: As a Shift Supervisor, you will be responsible for the supervision, mentorship training and motivation of all front-end team members in your venue. We are seeking energetic Leaders who exhibit a genuine spirit of Hospitality and strive to provide a warm and lasting impression on our guests, and a meaningful development path for our team members. ESSENTIAL JOB DUTIES ASSIGNED: Promptly greet and seat patrons as they arrive Collaborate with FOH and BOH TEAM to ensure a high-quality guest experience Practice and promote a strong culture of “Hospitality” Monitor accuracy of payment transactions, with special attention paid to those of our Tier Resort Benefit Card holders Accurately operate POS System as required Inspect and Test currency to avoid accepting counterfeit bills Assist with inventory requisitions and par management Practice & promote all applicable food service health safety regulations and procedures Oversee the onboarding, training and development of new and tenured team members Assist in the Evaluation of Staff Performance Address and take action to resolve complaints and issues from guests Practice & promote Responsible Beverage Service (RBS) policies Responsibly and accurately oversee the execution of daily financial reporting and reconciliation, including bank balancing, tip reports, correction/exception notices, etc. Other duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to multi-task while performing each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required. Must pass initial drug screening, background investigation, random drug tests and credit check. Applicant must obtain training in food safety and responsible beverage service of the Casino's choosing. Strong leadership and successful supervision of food service operations Demonstrates a strong spirit of genuine hospitality; willingness to do whatever it takes to ensure a warm, lasting and positive guest experience. Proficient in effective training and development techniques and initiatives Ability to differentiate between “process” and “personality” management and execute both proficiently. Excellent communicator; strong command of verbal and written communications with respect to standard communication platforms and professional formats. Sound Critical Thinking skills: ability to analyze facts and data, weigh options and use sound judgement in executing solutions that are in the best interest of the operation and GCCR at large. Ability to perform all supervised positions at a proficient level EDUCATION / EXPERIENCE: High school diploma or GED Equivalent. A minimum of one (1) year in a F&B or Hospitality Leadership role and 3+ years of experience in varied Food & Beverage positions including Cashier, Server or Busser. Casino experience is a plus! LANGUAGE SKILLS: Ability to read, analyze and interpret documents, such as safety rules, operating and procedure manuals. Ability to effectively present information and response to questions from managers, clients, customers, and the general public effectively and courteously. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to interpret bar graphs and reports. REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Must have the ability to deal with problems, which may involve several concrete variables. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. While performing the duties of this job, the individual is regularly required to talk and hear. The individual is also regularly required to bend; stand; walk; sit; and use hand/eye coordination. The Individual must be able to lift at least 50 pounds. The individual may be required to stand for 8 hours. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. When on the Casino floor, the noise level increases too loud. The individual must be able to work in a fast-paced environment and constantly keep customer satisfaction as their first priority. The Casino is a smoking environment and team members must be able to work in a smoke-filled atmosphere. PLEASE NOTE: This position requires availability to work on weekends and holidays. Tyme Maidu of Berry Creek Rancheria Preference Native American Preference

ENC Enloe Advanced ImagingExempt Compensation range: $47.71 - $77.47 Your rate of pay will be based on applicable experience Shift: Days Shift length: 8-Hours, Exempt Days off: Saturday & Sunday Hours per pay period: 80 Sign-on bonus: $5,000.00 Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. POSITION SUMMARY: Under the immediate supervision of the Manager, Medical Imaging, the Assistant Manager will carry out assignments in a manner to assure success in financial management, human resources management, leadership, quality and operational management objectives in designated areas. The Assistant Manager of Medical Imaging assists in implementing program development and department performance improvement. The Assistant Manager of Medical Imaging may perform direct patient diagnostic procedures and education to patients, families, students, and staff. They will directly supervise Lead Technologists, Senior Technologists, and indirectly all individuals involved in the technical aspect of the Department. The Assistant Manager of Medical Imaging works closely with the clerical staff, nursing staff, and the service engineers. In addition, the Assistant Manager of Medical Imaging consistently demonstrates the core values of Enloe Health and serves as a role model to other employees. The Assistant Manager is responsible for image quality control and enforcement of policies and procedures of all designated areas. The Assistant Manager • Participates in managing daily staffing requirements to help meet budgets and productivity targets. • Promotes employee satisfaction, supports staff development, and utilizes the progressive discipline process when appropriate. • Supports the department's organizational goals and decisions. • Maintains and promotes quality service and best practice related to a staff/patient-centered approach to healthcare. • Participates in quality improvement processes and assures implementation of regulatory standards. • Continually observes and evaluates departmental function and the delivery of patient service. • Keeps Director and administration informed regarding level of care/service being provided and level of patient, employee, and physician satisfaction. • Acts as a liaison between the patient/family, physician and patient care team as necessary to problem solve. In conjunction with Director, translates knowledge of professional and regulatory standards to policies, practices, and procedures and maintains for current changes. • Researches interdepartmental problems/issues and takes corrective action in a timely manner and promotes respectful responsive communication between departments to promote patient centered care. • Acts as a resource to other departments for education and information in area of expertise. • Works with other hospital departments to facilitate and coordinate imaging services. • Maintains competencies and technical skills at a level to function fully in the clinical setting in area of expertise. • Completes assigned annual evaluations in a timely manner. • Other complementary duties as needed EDUCATION / TRAINING / EXPERIENCE: Minimum: • Five years' experience working in Medical Imaging or related field • Two years' supervisory or leadership experience • Knowledge of all diagnostic imaging modalities (Diagnostic, CT, Special Procedures, Ultrasound and Nuclear Medicine) Desired: • Three to five years prior supervisory/leadership experience. • Membership in a professional organization and attendance to conferences regarding management and supervision of employees (AHRA, etc.) • Bachelor's Degree LICENSES / CERTIFICATIONS: Minimum: • Current full Certificate of Radiologic Technology issued by the Department of Health Services, State of California (CRT) • Current license issued by ARRT • Current CPR Certification Desired: • Certification in specialized area from a recognized certifying agency (CRT, NMTBC, MRI etc.) SKILLS / KNOWLEDGE / ABILITIES: Knowledge of Joint Commission, Title 17 & 22, and ACR survey/compliance, and performance criterion. Demonstrates a thorough knowledge of human structure and function, patient care, positioning, principles of radiographic exposure, quality assurance, radiation physics, radiation protection, radiobiology, and specialized techniques as required for a Diagnostic Technologist. Must be self motivated. Excellent communication skills and problem-solving techniques are required. Must have demonstrated leadership ability. Must have the ability to respectfully motivate, delegate and analyze information. Must be able to fulfill the essential functions of the position. Benefits Information Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to: $0 premium medical plan to include vision insurance Prescription and dental group insurance Retirement with employer match Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned Extended Sick Leave Flexible Spending Accounts for unreimbursed medical expenses and dependent care Employee Assistance Program Educational Assistance Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Maintains inventory by performing Daily and Weekly inventory inspections Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices. Track and record waste Conduct table visits Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Fix bottle necks, call chicken drops, and monitor speed of service ENSURE product quality and all standards are on the shift Coaches, trains, and develop team members around processes and procedures at each station including LTOs Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Reviews restaurant results to identify successes and areas for improvement Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory Processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Benefits/Perks Paid Time Off Employee Assistance Program Health Benefits (if applicable/qualified) Free Meals and Employee Discounts Flexible Schedule Ongoing Training Company OverviewWing Zone is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan. We are currently sourcing for a Shift Lead to be based in one of our Las Vegas corporate shops. Wing Zone is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you. We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts! Shift Lead Job SummarySharing Our Passion One Wing at a Time: Accomplishing the Wing Zone mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile. Shift Lead Responsibilities Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests. Contributes to a team environment by recognizing and reinforcing individual and team accomplishments. Follow inventory control procedures and guidelines. Follows all Wing Zone procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift. Assist with labor management costs. Acts with integrity, honesty, and knowledge to promote the Wing Zone values and culture. Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shifts. Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas. Work as a team to prepare for each shift. Ability to manage time effectively while meeting all job responsibilities. Maintains a positive work environment for Team Members and guests during each shift. Shift Lead Qualifications Excellent guest service skills are required. Must be able to take direction and delegate responsibilities. Ability to work in a fast-paced environment. Team-oriented, adaptable, dependable, and strong work ethic. Ability to communicate effectively to help keep all Team Members informed. Flexible schedule; could include nights and weekends. At least 16 years of age. Compensation: $17.00 per hour Great wings and incredible flavor are what we do. We've been doing this since 1991. Over the years, we've gone from a dream at the University of Florida to a growing brand in over 60 locations throughout the United States and abroad. As Wing Zone continues to grow, with new franchise locations opening across the country, we've been named as one of the fastest-growing franchise concepts in the industry by Inc. Magazine, Success Magazine, and Entrepreneur Magazine. We've even been featured on the Food Network, ESPN, CNBC, and Fox Business News.

Food Safety checks 3 times per day Take orders Make pizzas Manage employees Guest Services Give Breaks Complete nightly inventory Handle Cash Open or Close store Qualifications Must Have previous Management experience Servsafe Certified Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Maintains inventory by performing Daily and Weekly inventory inspections Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices. Track and record waste Conduct table visits Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Fix bottle necks, call chicken drops, and monitor speed of service ENSURE product quality and all standards are on the shift Coaches, trains, and develop team members around processes and procedures at each station including LTOs Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Reviews restaurant results to identify successes and areas for improvement Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory Processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

🎳 Join Our Team in Red Bluff, CA - Customer Service Team Shift Lead Wanted! 🎉 Team Size: 27 amazing teammates and growing! Are you a natural leader who thrives in a fast-paced, fun environment? We're looking for a Customer Service Team Shift Lead who is motivated, organized, and passionate about delivering top-tier guest experiences. This is your opportunity to lead from the front and be the face of our Front of House (FOH) operations! Position: Customer Service Team Shift Lead Reports to: Manager About the Role: As the Customer Service Team Shift Lead, you will oversee daily FOH operations and ensure an excellent guest experience through effective team leadership, staff development, and exceptional service standards. From managing birthday parties and tournaments to supervising leagues and team shifts, you'll be the go-to person for all things front desk. This role plays a crucial part in our overall success and requires strong leadership, communication, and operational skills. Key Responsibilities: Lead, train, coach, and evaluate FOH team members Oversee all league play and tournaments (open and league-based), coordinating with hosts and ensuring staff coverage Supervise and assign birthday party hosts and ensure guest satisfaction Serve as the point person for customer interactions, front desk operations, and scheduling logistics Collaborate with the scheduling team to meet staffing needs for all events Maintain high standards of customer service, team morale, and operational efficiency Monitor and manage inventory for customer bowling gear (shoes, house balls, lockers, socks, etc.) Ensure compliance with all California labor laws, including breaks and meal periods Open and close the facility, including till balancing and bank deposits Maintain a clean, safe, and harassment-free workplace Drive new ideas for leagues, group events, and community tournaments Qualifications: Must be 21 years of age or older Minimum 1 year of supervisory or management experience (preferred) Strong communication, leadership, and multitasking skills Comfortable making decisions under pressure Exceptional customer service focus Must have or be able to obtain the following certifications: FHC (Food Handler Certification) SHPT (Safe Hospitality Practices Training) RBS (Responsible Beverage Service Certification) Working Conditions: Environment includes hot (80-100°F) and cold (40-10°F) areas Exposure to cleaning chemicals, food allergens, and common kitchen elements Must be able to stand for long periods (2-6 hours) Frequent lifting (up to 50 lbs), bending, turning, and walking required Perks of Working With Us: Supportive team environment Leadership development and advancement opportunities Fun and dynamic workplace that's all about creating memorable guest experiences Employee discounts on food, bowling, and more! If you're ready to take the next step in your hospitality career and lead a team that makes people smile every day, apply now and roll with us at one of the most energetic and welcoming venues in Red Bluff!

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Maintains inventory by performing Daily and Weekly inventory inspections Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices. Track and record waste Conduct table visits Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Fix bottle necks, call chicken drops, and monitor speed of service ENSURE product quality and all standards are on the shift Coaches, trains, and develop team members around processes and procedures at each station including LTOs Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Reviews restaurant results to identify successes and areas for improvement Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory Processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Maintains inventory by performing Daily and Weekly inventory inspections Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits. Reviews and approves invoices. Track and record waste Conduct table visits Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings Fix bottle necks, call chicken drops, and monitor speed of service ENSURE product quality and all standards are on the shift Coaches, trains, and develop team members around processes and procedures at each station including LTOs Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines Reviews restaurant results to identify successes and areas for improvement Ensure that the restaurant upholds operational and brand standards Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory Processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive through communication systems. Environmental Conditions The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

HIRING SHIFT SUPERVISORS NOW! Day time, Evening, closing shifts, part time or full-time hours available NOW! Are you ready to be a part of a creative team at Pieology Pizzeria? We'd love to meet you, if you care about having fun, being adventurous, are curious (searching for the best in yourself and the world around you), looking for transparency (what you see is what you get), focused on service and everyone leaving happy! Guest satisfaction is at the heart of this position. Shift Managers ensure their team prepares high quality products and are empowered to deliver an exceptional guest experience. Are you optimistic, vibrant, confident, creative, active, relatable, and/or maybe just a bit quirky? Pieology is that place where you can feel the local, casual, togetherness of working with like-minded people. Join Pieology. Make a Difference. Come experience the passion of a Pieologist and help us create the perfect pie! In our company, we: • Provide timely, engaging and friendly guest service • Have fun, use creativity • Gain a foundational work experience • Treat all Team Members with dignity, respect, and honesty Perks: • Competitive compensation & an average of additional $2+/ hour in tips! • Generous food discounts including FREE MEAL while working • Health, Vision and Dental Benefits, Life Insurance and Accident Insurance available for qualifying employees • Incentives & Promotions throughout the year • Paid Holidays • Relaxed Appearance Standards • Birthday and Anniversary Recognition • 401K program for eligible employees • Up to $1,000 for employee referrals Your Role: • Assist the Restaurant Manager with management activities and duties • Ensure all Team Members are performing their job responsibilities • Provide timely, engaging and friendly guest service • Have fun, be expressive & creative • Gain a foundational work experience • Treat all other Team Members with dignity, respect, and honesty Looking for growth - Over 80% of our managers are promoted from team member. We provide exceptional training and a clear career path! Taking care of our guests and communities starts with taking care of our team members. We invest our time to help you grow and advance. • Professional development opportunities • Flexible schedules and hours • Training and advancement • A personal relationship with management • Opportunity for personal and professional growth • Formal and non-formal training available Frequently Asked Questions Q: How old do I have to be? A: The minimum age is 18 years old. Q: When should I expect a response back from applying? A: You should receive a response within 72 hours of applying. If you do not receive a response in that time frame, you are welcome to check on your status by replying to the automated text or email you received. Q: What are the physical requirements? A: Employees must have the ability to comfortably lift/move 40 lbs., stand, bend and stoop for long periods of time, work in walk-in coolers, freezers, and around heat. Q: What experience do I need? A: We prefer one year of leadership or management experience, and just a positive attitude with a willingness to learn! Learn more about our company at ************************* or call ************ This job posting contains some general information about what it is like to work in our restaurant, but is not a complete job description. People who work in our restaurants perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Join Pieology. Make a Difference. Your first day with us will have you feeling like it's your own slice of pie! We are family owned and operated franchise of Pieology, in business since 2016 and operating in Northern California and Utah. - Team Lead - Shift Supervisor - Restaurant Manager - Crew Lead - Requirements & FAQs: Q: How old do I have to be? A: The minimum age is 18 years old. Q: When should I expect a response back from applying? A: You should receive a response within 72 hours of applying. If you do not receive a response in that time frame, you are welcome to check on your status by replying to the automated text or email you received. Q: What are the physical requirements? A: Employees must have the ability to comfortably lift/move 40 lbs., stand, bend and stoop for long periods of time, work in walk-in coolers, freezers, and around heat. Q: What experience do I need? A: We prefer one year of leadership or management experience, and just a positive attitude with a willingness to learn! Benefits & Perks: • Competitive compensation & an average of additional $2+/ hour in tips! • Generous food discounts including FREE MEAL while working • Health, Vision and Dental Benefits, Life Insurance and Accident Insurance available for qualifying employees • Incentives & Promotions throughout the year • Paid Holidays • Relaxed Appearance Standards • Birthday and Anniversary Recognition • 401K program for eligible employees • Up to $1,000 for employee referrals

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: · Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. · Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. · Responsible for cash register setup and smooth shift transitions during shift changes. · Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. · When requested, train new and existing team members in various job stations and operational procedures · Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. · Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. · Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers · Training, coaching and development of Team Members Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) · A high school diploma or GED · Strong customer service skills · Strong communication skills · Basic computer and math skills · Must be at least 18 years of age · Must be Serv Safe certified Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: · Availability: At least 3 days per week, with a minimum of one full shift (opening, mid, and/or close). · Responsibilities: o Runs a minimum of 1 shift on their own per week. · Expected Knowledge: o Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: · Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (opening, mid, and/or close). Must be available to close 3 days per week. · Responsibilities: o Runs shift independently with minimal supervision. o Completes Inventory Processes and Food Orders. o Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. o Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. · Expected Knowledge: o Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. o Strong inventory management skills. o Ability to adjust staffing and inventory based on business needs. Shift Level 4: · Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. · Responsibilities: o Runs shift independently and take on additional leadership and operational responsibilities. o Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. o Supports team development and provides mentorship to junior Shift Managers. o Oversee full shift operations and contribute to achieving restaurant performance goals. · Expected Knowledge: o Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. o Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, Thermalizer, flat top grills, split lid grills, walk in freezer, menu boards, computers, cash registers, filtering machines, steam units, holding cabinets, storage units, soda fountain hook up station, microwave, cooking utensils, drive thru communication systems, coolers, freezers, and hot holding line Environmental Conditions: · The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. · The employee is subject to both environmental conditions; work activities both inside and outside. · The employee is subject to extreme cold temperatures below 32 degrees for periods of time. · The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. · The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Job Description The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification). All levels of Shift Managers, regardless of their level, are responsible for the following key duties: Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service. Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses. Responsible for cash register setup and smooth shift transitions during shift changes. Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service. When requested, train new and existing team members in various job stations and operational procedures Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation. Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly. Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers. Additional Responsibilities and Requirements Based on Shift Manager Level As Shift Managers progress through different levels, they take on additional responsibilities: Shift Level 1: Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close). Responsibilities: Runs a minimum of 1 shift on their own per week. Expected Knowledge: Basic understanding of Labor Percentage and its impact on operations. Shift Level 2: · Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week. · Responsibilities: o Runs shifts independently, including managing team members and ensuring operations are smooth. o Take responsibility and complete Inventory Processes and manage stock levels. o Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels. o Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly. · Expected Knowledge: o Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric. o Experience managing inventory processes and order planning. Shift Level 3: Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week. Responsibilities: Runs shift independently with minimal supervision. Completes Inventory processes and Food Orders. Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality. Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality. Expected Knowledge: Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals. Strong inventory management skills. Ability to adjust staffing and inventory based on business needs. Shift Level 4: Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays. Responsibilities: Runs shift independently and take on additional leadership and operational responsibilities. Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs. Supports team development and provides mentorship to junior Shift Managers. Oversee full shift operations and contribute to achieving restaurant performance goals. Expected Knowledge: Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability. Strong leadership skills, with the ability to coach and guide team members and other Shift Managers. Qualifications To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager: Core Qualifications (Applicable to All Shift Manager Levels) Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry. Education and Experience: High School diploma or GED. Must be at least 18 years of age. ServSafe Certification is required. Communication Skills: Strong verbal communication skills, with the ability to listen attentively, understand others' perspectives, and respond clearly. Capable of influencing others and gaining commitment to maintain high operational standards. Mathematical Ability: Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs. Reasoning Ability: Ability to exercise sound judgment and make decisions based on situational needs and operational goals. Flexibility: Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment. Leadership: Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations. Exhibits a positive and professional appearance, demeanor, and energy at all times. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equipment Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems. Environmental Conditions: The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes. The employee is subject to both environmental conditions; work activities both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time. The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals. The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.