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Shift Supervisor job description

Updated March 14, 2024
6 min read

Shift supervisors often work in retail shops or food service restaurants and are primarily in charge of running the operations during their assigned shifts. This entails ensuring adequate staffing for the day, ensuring that there are enough stocks, ensuring that all equipment is working properly, and addressing any issues that may arise.

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Example shift supervisor requirements on a job description

Shift supervisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in shift supervisor job postings.
Sample shift supervisor requirements
  • 3+ years of experience in a supervisory role
  • High school diploma or equivalent
  • Ability to work flexible hours, including weekends and holidays
  • Proficient in Microsoft Office Suite
  • Ability to lift up to 50 pounds
Sample required shift supervisor soft skills
  • Excellent communication skills
  • Strong leadership abilities
  • Ability to remain calm under pressure
  • Strong problem-solving skills
  • Ability to work well in a team environment

Shift Supervisor job description example 1

Pizza Hut shift supervisor job description

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts.
**Requirements**

What are we looking for?

The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.

A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together.

You set high standards for yourself and the people you work with - you love keeping things clean, safe and fun for the team and the customers

You want to learn how to run great restaurants from the best restaurant managers in the business

And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.

**Additional Information**

Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.

We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
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Shift Supervisor job description example 2

UPS shift supervisor job description

This management position involves directly supervising seven to ten part-time Package Handlers. Part-Time Supervisors train, develop, and hold their workgroups responsible for safety, production and attendance. The Part-Time Operations Supervisor impacts the organization by contributing to the continued growth and profitability of UPS by maintaining the highest standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. The Part-Time Operations Supervisor provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.

Part-Time Supervisors generally work a 5 day work week at 5 1/2 hours a day, with a guarantee of 27 1/2 hours a week. Medical, Dental, Vision, Life, and legal benefits are offered to employees and their eligible dependents. Additional benefits include educational assistance, 401K, discounted stock, and paid vacations/holidays.

Please note that these opportunities are part-time only.

**The Part-Time Operations Supervisor responsibilities may include but are not limited to the following:**
Meet or exceed all established standards for accuracy and productivity.

+ Management of department resources to ensure maximum output, accuracy, and efficiency at all times. Ensure that all department and/or corporate policies and procedures are communicated, understood, and adhered to.

+ Establish and promote a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.

+ Implement employee personal development plans as required to ensure the continuing professional growth of department personnel.

+ Ensure that all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.

+ Establish and maintain an aggressive cross-training program within the department to promote development, enhance flexibility, and ensure backup coverage of vital functions and processes.

+ Function as an effective liaison and advocate on all levels to ensure that employee, department, and corporate needs are addressed in a timely and productive manner.

+ Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and OSHA requirements.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

**Company:** UNITED PARCEL SERVICE

**Category:** Warehouse Management


**Location:** Des Moines,Iowa
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Shift Supervisor job description example 3

Rite Aid shift supervisor job description

Come join our team at 3700 West Saginaw in Lansing, MI!


Retail Supervisor

Contribute to our mission to improve Health and Wellness in your community.

Become a Rite Aid Retail Supervisor, today!

As a Retail Supervisor, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service.

Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy jumping in and being the hero.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.

Day-in-the-Life of a Retail Supervisor:

  • Supervise and help Store Associates with daily operational tasks.
  • Assist customers with their shopping needs and transactions.
  • Tend to merchandising tasks via plan-o-gram.
  • Perform proper receiving and stocking procedures.
  • Count and reconcile cash register drawers.
  • Prepare deposits and order change from the bank.
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient and effective workflow.

Education and/or Experience:

  • H.S. Diploma or General Education Degree (GED) required.
  • At least one (1) year of experience in retail, food service, restaurant or customer service industry, preferably at a supervisor level.

What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential. We support personal growth and achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.

Apply to become a Rite Aid Retail Supervisor and thrive with us today!

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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.