Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookCompareFAQsPart Time jobsFull Time jobsLocations
zippia ai icon

Automatically apply for jobs with Zippi

Upload your resume to get started.

Shift supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Timothy Edwards,
Jaunelle Celaire
Shift supervisor example skills
Below we've compiled a list of the most critical shift supervisor skills. We ranked the top skills for shift supervisors based on the percentage of resumes they appeared on. For example, 19.3% of shift supervisor resumes contained cash handling as a skill. Continue reading to find out what skills a shift supervisor needs to be successful in the workplace.

15 shift supervisor skills for your resume and career

1. Cash Handling

Here's how shift supervisors use cash handling:
  • Cash handling procedures, assist store manager with accounting responsibilities and demonstrating clear communication skills with all customers and partner interactions.
  • Supervised store operations during shifts- Organized opening and closing duties as assigned- Staff management - Cash handling- Preservation of customer service standards

2. Store Operations

Here's how shift supervisors use store operations:
  • Managed and coordinated store operations while assisting customers in a timely and effective manner in a fast paced environment.
  • Assume primary responsibility for store operations when General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising is not present.

3. Store Management

Here's how shift supervisors use store management:
  • Supervised store team and effectively communicated between store management and teams to provide exceptional customer service.
  • Display excellent customer service by effectively communicating information both to and from store management and crews.

4. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how shift supervisors use loss prevention:
  • Reviewed employee transaction report to identify internal theft and reported employees to the Loss Prevention Manager for further investigation before termination.
  • Administered and monitored Loss Prevention programs/systems completed all cash control procedures, analyzed reports, and ensured price accuracy.

5. Food Products

Food products are the types of various food items that are created and processed to be sold as a product. These products are consumed by humans for nourishment and are mostly processed and created in a huge factory. Tinned goods, milk, meat, etc are the most common food products, and they are not limited to any specific kind except tobacco, beers, and alcohol as they are not considered food products.

Here's how shift supervisors use food products:
  • Provided quality beverages and food products consistently for all customers in adherence with all recipes and presentation guidelines.
  • Maintained health, safety, and sanitation guidelines utilizing operational tools to achieve excellence in quality beverages/food products.

6. Cash Flow

Here's how shift supervisors use cash flow:
  • Determined peak profitability of seasonal demand products by calculating cash flows.
  • Controlled and maintained accountability of cash flow.

Choose from 10+ customizable shift supervisor resume templates

Build a professional shift supervisor resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your shift supervisor resume.

7. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how shift supervisors use food service:
  • Cash handling Supervise workers in designated areas Ticket sales Janitorial services Stock inventory Food services Soliciting regal club cards
  • Created a positive environment for guests and insured customer satisfaction while utilizing food service skills.

8. Punctuality

Here's how shift supervisors use punctuality:
  • Execute store operations during scheduled shifts, organize shift assignments and maintain consistent attendance and punctuality.
  • Conducted opening and closing procedures emphasizing punctuality and teamwork.

9. Food Safety

Here's how shift supervisors use food safety:
  • Practice food safety and sanitation procedures by monitoring compliance, building awareness about safety and reporting safety concerns to management.
  • Monitored employee behaviors ensuring that proper cash management, sanitary, and food safety practices was consistently being utilized.

10. Cash Management

Here's how shift supervisors use cash management:
  • Followed cash management and cash register policies and ensured proper cash management practices were followed by supervisor team.
  • Followed and enforced all safety and sanitation guidelines, cash management and register policies.

11. Excellent Organizational

Here's how shift supervisors use excellent organizational:
  • Team player with excellent organizational, interpersonal and communication skills with the ability to work independently and in a group.
  • Expected to have excellent organizational and managerial skills and was responsible for managing ten to fifteen employees.

12. Patients

Here's how shift supervisors use patients:
  • Supervised 10 military corpsmen, coordinated and managed daily activities including overseeing the improvement of quality care for patients.
  • Worked with emotionally disturbed, mentally impaired and disabled patients in a 108 bed intensive residential treatment facility.

13. Petty Cash

Here's how shift supervisors use petty cash:
  • Documented daily activities, assisted in the development and management of Individual Development Programs, maintained petty cash.
  • Assisted in money management by helping with daily deposits as well as counting petty cash during opening or closing shifts.

14. Customer Complaints

Here's how shift supervisors use customer complaints:
  • Handled customer complaints from inception to resolution; Partnered with interdepartmental teams to achieve an expeditious and satisfactory resolution.
  • Resolved numerous customer service issues by addressing customer complaints and following up to ensure complete satisfaction.

15. Cash Registers

Here's how shift supervisors use cash registers:
  • Order Merchandise Balance cash registers at end of shifts Supervision of personnel Inventory preparation Interests and
  • Operated cash registers, processed photofinishing orders, processed pharmacy orders.
top-skills

What skills help Shift Supervisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on shift supervisor resumes?

Dr. Timothy EdwardsDr. Timothy Edwards LinkedIn profile

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What shift supervisor skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.
Do you want to know more?
Read more about what experts have to say about shift supervisor

List of shift supervisor skills to add to your resume

Shift supervisor skills

The most important skills for a shift supervisor resume and required skills for a shift supervisor to have include:

  • Cash Handling
  • Store Operations
  • Store Management
  • Loss Prevention
  • Food Products
  • Cash Flow
  • Food Service
  • Punctuality
  • Food Safety
  • Cash Management
  • Excellent Organizational
  • Patients
  • Petty Cash
  • Customer Complaints
  • Cash Registers
  • Cleanliness
  • Operational Policies
  • Sales Floor
  • General Maintenance
  • Sanitation Guidelines
  • Customer Service
  • Starbucks
  • Customer Transactions
  • Learning Environment
  • Customer Satisfaction
  • Safety Procedures
  • PET
  • Work Ethic
  • CVS
  • Food Handling
  • Basic Math
  • Math
  • Kids
  • Partner Performance
  • POS
  • Customer Orders
  • Financial Assets
  • Stock Shelves
  • Sales Reports
  • Food Quality
  • Safety Standards
  • Payroll
  • Team Work
  • Inventory Counts
  • Store Inventory
  • Quality Standards
  • Bank Deposits
  • Workstations
  • Product Knowledge

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse sales jobs