Top Shift Supervisor Skills

Below we've compiled a list of the most important skills for a Shift Supervisor. We ranked the top skills based on the percentage of Shift Supervisor resumes they appeared on. For example, 27.3% of Shift Supervisor resumes contained Customer Service as a skill. Let's find out what skills a Shift Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Shift Supervisor resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Shift Supervisor jobs:
  • Supervised store operations during shifts- Organized opening and closing duties as assigned- Staff management - Cash handling- Preservation of customer service standards
  • Created a work environment conducive for achieving sales representative goals with a focus on providing superior customer service.
  • Helped expand clients reach throughout the country by maintaining quality customer service and consistently delivering outstanding results.
  • Helped implement cleanliness standards and procedures which consistently produced high customer service scores and health inspections.
  • Mediated any disputes with disgruntled customers to ensure customer service standards met or exceeded customer expectations.
  • Deliver exceptional customer service by providing a customer-comes-first attitude and by responding to customer needs.
  • Provided excellent customer service -Spearheaded weekly communication with staff on new procedures and cleanliness guidelines.
  • Scheduled and directed staff in daily work assignments to maximize productivity and exceptional customer service.
  • Modeled a customer comes first attitude, motivating partners to deliver legendary customer service.
  • Greeted and directed visitors / customers to their destination and provided excellent customer service.
  • Direct building activities and provide outstanding customer service to commercial and residential tenants.
  • Supervised up to five employees Inventoried and ordered supplies Customer service including problem resolution
  • Provided legendary customer service while maintaining a clean and comfortable store environment.
  • Conducted inspections of service and monitored compliance with customer service requirements.
  • Supervised and collaborated with coworkers to maximize efficiency and customer service.
  • Provided customers with excellent customer service and an enjoyable shopping experience.
  • Showed problem-solving abilities while being responsible for customer service and satisfaction.
  • Managed customer service, settled conflicts timely and effectively.
  • Provided exceptional customer service by using strong communication skills.
  • Provided oversight and assistance to maintain exceptional customer service.

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2. Safety Procedures

high Demand
Here's how Safety Procedures is used in Shift Supervisor jobs:
  • Inventory ManagementStaff TariningDaily Cash ManagementDaily DepositStaff Shift Schedule Customer Service Food Safety Procedures
  • Generated and implemented operating procedures, safety procedures, assisted the Operations Manager with safety training programs.
  • Ensured and adhered to safety procedures and maintained high quality service standards as expected by management.
  • Scheduled and assigned tasks to team members including daily operations, preventative maintenance and safety procedures.
  • Supervised team members; ensuring food safety procedures were followed and excellent customer service was provided.
  • Managed approximately 25 drivers to make sure all delivery and safety procedures were followed.
  • Supervised ten employees, maintaining optimum productivity while confirming conformity to safety procedures.
  • Conducted daily safety meetings and ensured all safety procedures were maintained and administered.
  • Opened and closed register and store maintaining accurate cash balance following safety procedures.
  • Ensured food safety procedures were executed according to company policies and health regulations.
  • Recorded and secured cash deposits while following personnel and asset safety procedures.
  • Train co-workers in food preparation, in-service regarding sanitation and safety procedures.
  • Monitored inventory levels; food safety procedures and safe working procedures.
  • Followed food/beverage safety procedures according to company policies and procedures.
  • Ensured safety procedures are met while maintaining effective production standards.
  • Followed safety procedures and educated my team as necessary.
  • Conducted safety meetings and ensured employees followed safety procedures.
  • Supervised employee s safety procedures and trained sandwich preparation.
  • Coordinated project implementation for new safety procedures.
  • Administered safety procedures as the Safety officer.

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3. Food Safety

high Demand
Here's how Food Safety is used in Shift Supervisor jobs:
  • Practice food safety and sanitation procedures by monitoring compliance, building awareness about safety and reporting safety concerns to management.
  • Monitored employee behaviors ensuring that proper cash management, sanitary, and food safety practices was consistently being utilized.
  • Performed internal food safety audits and nightly swab checks that deal with any microbiological or bacteriological issues.
  • Ensured maintenance procedures were routinely completed in accordance with established company guidelines and National Food Safety guidelines.
  • Performed training on proper procedures and Federal Food Safety guidelines and regulations.
  • Managed kitchen operations to ensure proper food safety guidelines were followed.
  • Promoted food safety standards as a registered Florida Food Safety Manager.
  • Certified Food Safety Manager by the National Registry of Safety Professionals.
  • Ensured cleanliness of all equipment and restaurant meeting food safety standards
  • Completed SafeServ food safety and sanitation course and certification.
  • Completed with satisfaction food safety and supervisor training courses.
  • Performed food safety checks using state regulated procedures.
  • Record inventory and complete food safety/quality paperwork.
  • Practiced excellent cleanliness and food safety handling.
  • Practiced excellent food safety and sanitation.
  • Maintained Florida Health and Food Safety Regulations
  • Completed food safety certification 9/2017.
  • Certified North Carolina Food Safety Manager
  • Monitor compliance of safety guidelines, practice excellent food safety and sanitation and ensure all staff members are aware of guidelines.
  • Manage up to fifteen employees and ensure that all team Members are following the food safety standards implemented by the company.

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4. Food Preparation

high Demand
Here's how Food Preparation is used in Shift Supervisor jobs:
  • Supervised and coordinated activities of food preparation and kitchen personnel in order to achieve ultimate customer satisfaction.
  • Cash handling opening and closing store cleaning inventory customer service phone food preparations general supervision of employees
  • Maintained inventory of products for the orders for food preparations to be presented effectively and productively.
  • Supervised food preparation and baking operation in accordance with company policies and procedures.
  • Supervised food service operations and assisted with daily food preparation and customer service.
  • Assisted in all aspects of food preparation including full responsibility for quality.
  • Performed basic food preparation and machinery operation, as well as general cleaning
  • Trained workers, ensured federal regulations regarding food preparation and sanitation procedures.
  • Direct kitchen operation to maximize efficiency and quality of food preparation.
  • Supervised team in daily operations of food preparation and customer service.
  • Maintained cleanliness and organization of food preparation and dining areas.
  • Managed daily operations including food preparation and handling cash.
  • General food preparation and customer service skills acquired
  • Provided accurate measurements for food preparation.
  • Operate as a team player making sure that each shift executed sanitation, food preparation and customer service to company standard.
  • Manage a staff of 20 and train workers in food preparation, and in service, sanitation, and safety procedures.
  • Instructed new staff in proper food preparation, food storage, use of equipment and utensils, sanitation and safety issues.
  • Take all necessary precautions to ensure that food preparation and handling are conducted based on the company's standards and policies.
  • Cleaned utensils, equipment, and the storage, food preparation and served areas for the purpose of maintaining sanitary conditions.
  • Prepare, Set up, and maintain Deli area, including food preparation and visuals to comply with grocery store standard.

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5. Retail Store

high Demand
Here's how Retail Store is used in Shift Supervisor jobs:
  • Supervised retail store associates and daily operations including customer service, cash control, payroll verification, and inventory control.
  • Performed administrative duties associated with the successful operation of a retail store.
  • Communicated accountability of retail store physical inventory.
  • Provided superior customer service and sales for a high volume retail store for the international leader in coffee and tea retail.
  • Manage a 1.5 million dollar coffee retail store...the third highest volume coffee retail store in the southeast district.
  • Managed and directed retail store operations dealing with merchandising, selling, stocking, promoting and ordering of goods.
  • Retail store specializing in paper products, invitations, specialty papers for d cor and crafts, unique gifts.
  • Managed retail store operations in the areas of sales, customer service, and cashiering and store maintenance.
  • Provided managerial skills while using various accounting techniques and principles to effectively run the Exchange Services Retail Store.
  • Supported a retail store of 10-15 employees by providing excellent customer service and delivering exceptional quality of product.
  • Maintained and managed office records on all incoming supplies and coordinated with other retail stores laterally transfer.
  • Supported overall operation of the retail store and performed various other tasks as assigned by Store Manager.
  • Facilitated daily operations in retail store, customer service, sales, marketing & advertising strategies.
  • Opened and closed retail store, including making deposits and keeping cash drawers stocked with change.
  • Managed a donation center, production line, trucking facility and $1 million retail store.
  • Administered all customer service, credit, and cashier functions of three high-end dollar retail stores.
  • Provided customer service to retail store customers regarding merchandise sales, store operations and promotions.
  • Maintained and operated a large farm retail store/orchard during the summer and fall months.
  • Assisted retail store marketing by changing store setup as required by the corporate office.
  • Gained valuable experience in the successful management and planning of a successful retail store.

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6. Customer Complaints

high Demand
Here's how Customer Complaints is used in Shift Supervisor jobs:
  • Handled customer complaints from inception to resolution; Partnered with interdepartmental teams to achieve an expeditious and satisfactory resolution.
  • Resolved numerous customer service issues by addressing customer complaints and following up to ensure complete satisfaction.
  • Provide courteous service to customers with professional helpful information and promptly resolve customer complaints.
  • Provided excellent customer service by assisting customers with inquiries and resolving customer complaints.
  • Fielded customer complaints, exercised independent decision making to increase customer satisfaction.
  • Investigated incidents and/or customer complaints, also compiled data for accurate reporting.
  • Provided information about products and services and responded to customer complaints.
  • Handled customer complaints and corrective action, including termination as necessary.
  • Established standards for personnel performance/customer service and resolved customer complaints.
  • Demonstrated the ability to properly handle customer complaints without escalation.
  • Delivered outstanding customer service; resolved customer complaints and returns.
  • Exceeded customers' expectations while effectively handled any customer complaints.
  • Help mitigate customer complaints by providing excellent customer service.
  • Resolve customer complaints regarding food service and employee-customer relations.
  • Provided exceptional customer care; without any customer complaints.
  • Mediated customer complaints and interpersonal issues between staff members.
  • Handled customer complaints and resolved their problems professionally.
  • Resolved customer complaints and maintained store specific database.
  • Resolved customer complaints or referred them to management.
  • Addressed customer complaints and implemented problem resolution.

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7. Bank Deposits

high Demand
Here's how Bank Deposits is used in Shift Supervisor jobs:
  • Opened/closed store as needed including end of shift cash / credit cards balancing and prepared/executed bank deposits/prepared labor and sales reports
  • Developed all daily collection reports, bank deposits, setup machines, and equipment while adequately enforcing safety regulations.
  • Cash handling experience including register balancing and preparing bank deposits.
  • Perform bank deposits and withdrawals according to established policies.
  • Followed cash management procedures, performed daily bank deposits.
  • Performed key administrative functions including bank deposits and reconciliation.
  • Cash accountability and bank deposits.
  • Entrusted with processing/delivering bank deposits.
  • Finalize bank deposits with accuracy.
  • Completed paperwork before the end of each shift, counting inventory, evaluating cash drawers, and also making bank deposits.
  • Complete a variety of reports and documentation regarding supply inventory, cash drawer evaluations, bank deposits, and employee performance.
  • Controlled daily transactions by balancing tills, making bank deposits, recording store and bank deposits in the daily logs.
  • Balance all registers before and at the end of shifts as well as prepare the end of day bank deposits.
  • Conducted all cash related duties including register management, safe management, bank deposits and proper documentation of cash variances.
  • Handled up to $6,000 in daily transactions, ensuring correct bank deposits along with opening and closing management requirements.
  • Performed shop audits, waited on customers, cash checks, bank deposits, cleaning, and other store duties.
  • Completed safe audits, cash drawer counts, bank deposits, coin and change orders, and shift end balances.
  • Opened and closed store, made daily bank deposits and trained new employees in general company functions and policy.
  • Performed financial duties such as bank deposits, balancing customer payouts, opening and end of day financial reports.
  • Opened and closed the store, supervised cashiers, made bank deposits, inventory control, made store stock orders

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8. Company Policies

high Demand
Here's how Company Policies is used in Shift Supervisor jobs:
  • Provide supervision for outreach workers/case managers while ensuring service delivery are meet according to company policies and contractual agreements.
  • Conduct interviews and training of new officers Enforce company policies and procedures Initiate disciplinary actions and terminations as required
  • Completed all required opening and closing financial paperwork and ensured checklists were followed in accordance with company policies.
  • Supported General Manager in performing business functions such as recruiting, training and enforcing company policies.
  • Supervised 6-10 employees to ensure adherence to company policies while exceeding customer expectations.
  • Communicate rental agreements and company policies to customers and respond to customer inquiries.
  • Provide fair and consistent administration of company policies to ensure positive associate relation.
  • Carry out supervisory responsibilities in accordance with company policies and applicable laws.
  • Completed opening, daily and closing procedures/checklist in accordance with company policies/procedures.
  • Committed to managing safety, and following company policies for environmental issues.
  • Developed new standard operating procedures to ensure compliance with company policies.
  • Supervised daily operation in accordance with company policies and procedures.
  • Executed company policies and procedures while maintaining safe working conditions.
  • Completed opening and closing procedures in accordance with company policies.
  • Trained new workers on company policies and enforced safety regulations.
  • Enforce company policies and initiate disciplinary measures when necessary.
  • Train subordinates in company policies and site specific obligations
  • Trusted to manage co-workers while adhering to company policies
  • Administer company policies, procedures and disciplinary actions.
  • Assisted store manager in implementing company policies.

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9. Starbucks

high Demand
Here's how Starbucks is used in Shift Supervisor jobs:
  • Implemented quality service procedures to provide best in industry beverages while maintaining superior and comfortable experience for Starbucks patrons.
  • Recognized personally by district managers and regional vice president for excellence in demonstrating Starbucks' principles.
  • Provide excellent customer service through interacting directly and indirectly with Starbucks customers.
  • Provided administrative support and excellent customer service within the Woodland Park Starbucks.
  • Coordinated event from Starbucks Community platform from inception to fruition.
  • Completed inventory management tasks and followed Starbucks standards and promotions.
  • Modeled exemplary leadership in accordance with Starbucks guiding principles.
  • Motivated the team to deliver Starbucks legendary customer service.
  • Complete Starbucks Coffee Specialist Certification.
  • Create the Starbucks Experience by providing legendary customer service with prompt service, and maintaining a clean and comfortable store environment.
  • Implemented and supported recycling initiative in Scottsdale market to support my belief in the social responsibility portion of the Starbucks Mission.
  • Connect with customers to create a third place environment and provide a positive experience each time they enter a Starbucks location.
  • Input all items received into the Starbucks system, making sure that all cost data and item counts were accurate.
  • Trained dozens of new employees on the register system, drink creation, food handing policies and the Starbucks culture.
  • Assisted store manager with operations by completing and delegating tasks related to the maintenance of the Starbucks experience for customers.
  • Inventory, operations, organization, and leadership were the main responsibilities of being a shift supervisor at Starbucks.
  • Delegate tasks to ensure partners are upholding the coveted Starbucks Experience while adhering to strict cleanliness and procedural guidelines.
  • Manage inventory, cleanliness, and cash to ensure proper operational standards held in high esteem of Starbucks Corp.
  • Deploy and delegate tasks to Partners in order to create and maintain a positive Starbucks Experience for our customers.
  • Lead the opening of a new Starbucks location that quickly became the top-performing store in an already top-performing district.

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10. Staff Members

high Demand
Here's how Staff Members is used in Shift Supervisor jobs:
  • Delegated specific security tasks to staff members and coordinated proper qualification, escalation and resolution of security issues.
  • Improved productivity and efficiency by constantly updating management as to different issues and collaboratively working with staff members.
  • Exemplified leadership qualities such as organization and communication to assist in supervising over 40 Fitness Center staff members
  • Coordinated with cooperators, internal staff members and external management, ensuring procedures were correct and realistic.
  • Managed and supervised work-floor staff members to ensure daily operational tasks were completed according to company standards.
  • Increased customer satisfaction by creating a customer-focused environment and empowering staff members to deliver exceptional customer service.
  • Delivered exceptional customer service within fast-paced environment, delegated tasks to staff members.
  • Supervised staff members o provide support and services to individuals with developmental disabilities.
  • Provide direct supervision of twelve staff members and approximately thirty-two youth.
  • Provided detailed reports of incidents involving juveniles and/or staff members.
  • Managed trained/supervised department leaders and all other floor staff members.
  • Coordinated training and ongoing performance evaluation of staff members.
  • Conducted professionalism towards customers and staff members.
  • Work closely and maintain consistent and appropriate communication with all other staff members as a part of a comprehensive treatment team.
  • Supervised 8 or more other staff members, monitored residents in daily activities, counseled as needed, daily reports, transportation
  • Led by example while coaching staff members to assure that customers felt welcome and ultimately shared their positive experiences with others.
  • Maintained Top Sales position for nearly three years due to building strong working relationships with staff members and superior customer service.
  • Provided administrative support to clinical team leader, Nurse in charge, Physician Assistants, MRI technicians and other staff members.
  • Planned and executed holiday schedules to maximize the amount of staff members' holiday time off and still maintain security requirements.
  • Ensured all rules of the facility were followed by students and staff members, as well as policies and procedures.

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11. Daily Operations

high Demand
Here's how Daily Operations is used in Shift Supervisor jobs:
  • Executed daily operations of a shift supervisor in a sanitary ware manufacturing plant in a lean manufacturing plant.
  • Resolved internal and external conflicts as they arose in all daily operations to prevent interruption of profitability.
  • Supervised overall daily operations of the restaurant while serving as training manager and providing effective feedback.
  • Utilized Supervisory Control Data Acquisition System to evaluate processes and make necessary adjustments to daily operations.
  • Worked with management to oversee the daily operations and coordination of activities with variable shift responsibilities.
  • Maintained records, gathered and analyzed data for daily operations, generated internal and external reports.
  • Demonstrated leadership abilities by managing the daily operations including sales performance and crew member duties.
  • Establish new daily operations and preventative maintenance procedures for new and existing satellite communications systems.
  • Administered daily operations duties to ensure productivity and operation ran efficiently and profitably.
  • Assisted in the supervision of daily operations ensuring staff provided exceptional customer service.
  • Manage daily operations across various departments of high-level box/container production facility.
  • Manage daily operations across various departments of food service production facility.
  • Maintain daily operations by keeping accurate inventory and balancing financial transactions.
  • Executed daily operations of supervising employees and controlling labor issues.
  • Assisted Shift Manager in supervising crew and facilitating daily operations.
  • Monitor daily operations and complete daily/monthly inspections of the facility/building.
  • Provided supervision for all daily operations for valet services.
  • Supervised daily operations of mechanical support and supply sections.
  • Supervised daily operations to assure company policy and procedures.
  • Directed team members on appropriate assignments for daily operations.

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12. Inventory Control

high Demand
Here's how Inventory Control is used in Shift Supervisor jobs:
  • Ensured accountability of assigned equipment using Air Force Tools Automated System, as well as inventory control of scheduled maintenance.
  • Job duties included the responsibility of opening/closing of restaurant, financial accountability, inventory control, and quality control.
  • Managed store operations including cash management, inventory control, human resources, merchandising and customer service.
  • Managed all purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste.
  • Managed inventory and vendor deliveries using inventory control software Assisted with daily financial auditing and banking.
  • Managed inventory control by accurately counting and recording information on daily, weekly, monthly basis.
  • Manage activity in receiving and shipping departments to include accuracy in inventory control and quality.
  • Managed all receiving and delivery operations and conducted daily inventory control over retail operations.
  • Arranged, displayed merchandise and provided inventory control implemented by a computerized system.
  • Maintain good inventory control procedures for all raw materials required for production departments.
  • Identified opportunities to increase profitability through sales, labor reduction and inventory control.
  • Managed operational duties including cash management, inventory control, and store appearance.
  • Maintained inventory control of suppliers and equipment orders and re-order inventory when needed.
  • Performed operational activities: inventory control, development and supervision of 40+ associates.
  • Maintained quality and inventory control for all products manufactured on a daily basis.
  • Assisted management in inventory control by providing profit/loss information to district management.
  • Complete various paperwork as necessary for counting down register and inventory control.
  • Coordinated employee scheduling, organize merchandising along with cash and inventory control.
  • Organized and monitor staffing schedules and rotations also manage inventory control and storage
  • Implemented work-flow and inventory control program which improved material handling and safety.

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13. Loss Prevention

high Demand
Here's how Loss Prevention is used in Shift Supervisor jobs:
  • Reviewed employee transaction report to identify internal theft and reported employees to the Loss Prevention Manager for further investigation before termination.
  • Administered and monitored Loss Prevention programs/systems completed all cash control procedures, analyzed reports, and ensured price accuracy.
  • Administered and monitored loss prevention programs and systems accurately, completed all cash control procedures, and analyzed reports.
  • Conducted inventory control, loss prevention and shrinkage procedures daily, including identifying and managing shoplifters when needed.
  • Prepared and submitted controlled-substance documentation to Loss Prevention Specialist, and assured Board of Pharmacy regulatory compliance.
  • Facilitated loss prevention program and implemented new procedures, resulting in lower theft of company inventory.
  • Monitor security cameras for internal/external theft and relay information to loss prevention.
  • Worked side-by-side with corporate loss prevention teams to effectively reduce inventory shrink.
  • Served as liaison between loss prevention departments and ensured accuracy of transactions.
  • Used security cameras and loss prevention tactics to maintain inventory control.
  • Assisted Loss Prevention in gathering of necessary materials for evidence.
  • Assisted with loss prevention strategy development and associate techniques.
  • Assist Loss Prevention in investigations and security camera reviews.
  • Manage and implement security and loss prevention procedures.
  • Help with Loss prevention procedures for inventory preparations.
  • Monitor loss prevention systems and follow security protocols.
  • Participated in Loss Prevention as well as Inventory Control
  • Administered and monitored Loss Prevention programs and systems.
  • Focused on loss prevention and maintained security regulations.
  • Assisted in Loss Prevention and sexual harassment investigations.

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14. Sales Goals

high Demand
Here's how Sales Goals is used in Shift Supervisor jobs:
  • Partnered with Store Managers to reach seasonal sales goals and to effectively communicate with customers about promotional items.
  • Created competitive incentives to motivate team and increase productivity resulting in exceeding sales goals for holiday.
  • Received recognition for consistently reducing labor costs while exceeding sales goals.
  • Manage seasonal promotions including advertisements and weekly sales goals.
  • Managed employee's daily and monthly sales goals/managed yearly projects with seasonal new items and arrangements/trained and hired new employees etc.
  • Prepare and verify deposits, enter inventory data to ensure sufficient product supply, and track daily sales goals and results.
  • Developed solid partnerships with management and co-workers to achieve sales goals, maintain store cleanliness and a team oriented environment.
  • Led team to improve on customer connections and exceed sales goals; developed program to market products and increase sales.
  • Managed shifts through assigning specific tasks to partners, communicating daily sales goals, and ensuring appropriate cash handling procedures.
  • Monitored costs, timescales and resources used to achieve sales goals Hired and trained sales staff for new store locations.
  • Provided team huddles before each shift to remind associates of customer service and sales goals while reassuring position expectations.
  • Managed floor with up to 12 partners and maximized productivity by implementing standard routine to hit daily sales goals.
  • Organize shifts, delegate tasks, positively lead teams in meeting sales goals and job expectations, problem solve.
  • Take a proactive approach to meet sales goals by forecasting business needs, and communicating daily focus to team.
  • Managed a team of 5-6 employees to assist in daily store operations while ensuring company sales goals were met.
  • Tracked daily sales goals, submitted weekly financial packets, and established new methods of increasing sales and customers.
  • Assist store management in training of store sales team to deliver exemplary customer service and meet any sales goals.
  • Mentored staff in order to achieve their individual sales goals as well as the store's sales numbers.
  • Work closely with management to ensure sales goals, quality control, and efficiency remains at its peak.
  • Processed, and received orders using data from the in-store processor and performed forecasting to meet sales goals.

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15. Crew Members

average Demand
Here's how Crew Members is used in Shift Supervisor jobs:
  • Balanced money in registers/safe, supervised crew members to implement successful work-flow, and maintained accurate inventory records.
  • Supervised operations crew members and performed process troubleshooting to maximize production and keep products within specification.
  • Communicated verbal instructions to crew members regarding customer relations, preparations of foods and sanitation regulations.
  • Managed crew members, ensuring fulfillment of duties and efficient store operation while maintaining customer satisfaction.
  • Trained and managed 10-12 crew members and achieved significant improvements in their productivity.
  • Negotiate effectively with aircrew members regarding specific problems and proposed solutions.
  • Provide operational leadership over customer service, crew members.
  • Promoted increased safety and risk management among crew members.
  • Trained new crew members on shift responsibilities and expectations
  • Disciplined and trained operations crew members.
  • Develop the job performance and knowledge of my crew members (Expectations during delays, knowledge of position and troubleshooting.)
  • Performed accurate recording of the safe, count the nightly deposit, distribute payroll checks, lead crew members in PRIDE.
  • Support management team to ensure the efficient running of the restaurant while providing leadership, coaching and direction to crew members.
  • Train new crew members on company policy, proper appliance operation, customer service protocols, and other day-to-day tasks.
  • Motivated Crew Members to comply with loss control procedures and to maintain a safe and secure environment for customers and others
  • Planned and organized the shift duties and responsibilities for crew members ranging in size from 5 to 10 people.
  • Trained 10-15 crew members, hired, fired, light auditing, opened and closed store, made store goals
  • Set example for the crew members by working hard to implement shift plan and endured swift and smooth production.
  • Supervised a staff of five crew members through assigning, directing and following up of all activities per shift.
  • Streamlined the screening and interview process for prospective crew members by establishing a new filing system for applications.

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16. POS

average Demand
Here's how POS is used in Shift Supervisor jobs:
  • Ensured superb customer support through discovering and responding to customer needs, inquiries and requests and positively enforcing operational excellence.
  • Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Coordinate data entry for internal and external reporting purposes for performance and/or outage related data and reports.
  • Handled proprietary documents and information to ensure protocols established for both resident and building security purposes.
  • Developed positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
  • Anticipate customer and partner needs to maintain legendary customer service and a positive work environment.
  • Communicated clearly and positively with coworkers and management to accomplish daily tasks and exceed standards.
  • Created an environment with outstanding customer service through positive energy and attitude.
  • Provided customer service with a positive attitude to develop return customer visits.
  • Reinforce positive behavior by providing healthy, positive incentives for residents.
  • Gained further experience with directing a team fulfilling a leadership position
  • Completed cashier reconciliations, deposit validation and change orders.
  • Make daily deposits and complete daily bookkeeping responsibilities.
  • Processed company paperwork for auditing purposes.
  • Handled finical transactions and handled deposits.
  • Maintain positive environment with subordinates.
  • Provided great customer service, documented inventory orders, completed money count at the end of shift and made money deposits.
  • Balanced the cash register at the end of each shift and created deposit for bank and updated inventory lists each night.
  • Assist Operations Manager in completing required USPS and internal reports, job costing reports and application of all USPS postal regulations.
  • Make drinks, oversee shift and see that all duties are completed, count tills and prepare deposit, uphold standards.

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17. Inventory Management

average Demand
Here's how Inventory Management is used in Shift Supervisor jobs:
  • Placed accurate inventory orders, monitored changes in business trends through creating weekly and monthly inventory counts on Inventory Management System.
  • Initiated policies and procedures to support an efficient and economical inventory management system in accordance to with budget requirements.
  • Executed cost control techniques for effective ordering and inventory management while maintaining effective requirements of the supplied payroll budget.
  • Strengthened leadership skills during specified manager on duty shifts - Maintained inventory management system to control costs and limit waste
  • Managed waitresses and bartenders; responsible for inventory management; performed employee evaluations as well as disciplinary actions.
  • Operated inventory management by ordering products daily, maintaining organization of product on-hand, and stocking new product.
  • Established inventory management by creating a spreadsheet that dealt with product ordering and various day-to-day operational tasks.
  • Execute daily store operations including project management, training and development, inventory management, and merchandising.
  • Assisted store manager with all responsibilities regarding inventory management and ordering, staffing, and scheduling.
  • Managed shifts and personnel, operated a cash register, performed and oversaw inventory management.
  • Prioritized and coordinated cohesively business needs extending from employee breaks to inventory management and ordering.
  • Managed 3 cashiers Managed and resolved customer concerns/complaints Responsible for inventory management Responsible for money management
  • Maintained accurate store cash and inventory management, and prioritized overall organization and functionality.
  • Directed and supervised employees engaged in sales, inventory management and reconciling cash drawers.
  • Delegated daily duties, evaluated employee productivity, and handled accounting and inventory management.
  • Maintain temperature logs, till reports, inventory management and store opening/closing procedures.
  • Complete inventory counts and orders both manually and by using inventory management software.
  • Cash handling, order processing, coordinate crew, inventory management, opening/closing responsibilities
  • Inventory Management: Estimate product demand according to seasonal trends and popularity.
  • Inventory management and Quality Assurance Standards Audit (QASA) maintenance/task delegation.

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18. Customer Relations Issues

average Demand
Here's how Customer Relations Issues is used in Shift Supervisor jobs:
  • Will open and/or close the store.-Effectively communicate info to upper management.-Handle all customer relations issues properly.
  • Handle all customer relations issues and effectively communicate all info to management.
  • Provided customer service and assisted with customer relations issues.
  • Maintain customer/patient confidentiality and handle all customer relations issues.
  • Handle all customer relations issues in accordance with company policy and assist customers with their questions, problems and complaints.
  • Greet all customers with eye's, hi's, and help and handle all customer relations issues properly.
  • Solved customer service and customer relations issues such as, customer complaints, problematic returns, etc.
  • Lead, supervise and direct all store activities while assisting customers and handling customer relations issues.
  • Assisted customers, handled customer relations issues, and promoted a positive shopping experience.
  • Greet all customers cordially, manage all customer relations issues properly and efficiently.
  • Handle all customer relations issues including merchandise presentation, displays and signage.
  • Handle all customer relations issues in accordance with the company policy.
  • Handled all customer relations issues to promote a positive shopping experience.
  • Solved all customer relations issues to obtain increase in sales.
  • Handle all customer relations issues (accidents, etc.)
  • Handled store security issues and all customer relations issues.
  • Handle all customer relations issues in a professional manner while prioritizing customer satisfaction.
  • Crew supervision with assigning, directing and following up of all activities Handle all customer relations issues in accordance with company policy
  • Assign and direct all store activities Assist customers, handle customer relations issues, and promote a positive shopping experience.
  • Work with management and crew in a supervisory roll Handle all customer relations issues, establish emotional connections with customers.

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19. High Volume

average Demand
Here's how High Volume is used in Shift Supervisor jobs:
  • Directed and supervised personnel in the manufacturing operations of high volume vial filling operations.
  • Operated production level digital printer/copier equipment, producing high volume of work.
  • Provided exceptional customer service during periods of high volume and unusual events.
  • Managed high volume of customers by effectively delegating responsibilities to colleagues.
  • Prepared high volume coffee-based and other beverages.
  • Oversee daily operations of high volume drugstore/pharmacy.
  • Thin wall high volume injection molding operation
  • Served in an Assistant Manager capacity for a high volume store with a staff of 10 employees profiting $1.8M annually.
  • Manage beverages and food items in a high volume store with personal attention to each customer to keep a welcome environment.
  • Maintained a calm demeanor during high volume periods to maintain store operating standards and set an example for the shift team.
  • Remain a calm demeanor during periods of high volume, and set a positive example for the rest of the team.
  • Manage team - Demonstrate excellent customer service skills - Manage inventory - Cash handling - Staff development - Perform high volume sales
  • Maintained a calm demeanor in high volume or unusual events in order to set a positive example for fellow team members.
  • Led a team of 3 to 6 guards in monitoring a high volume of mall traffic during peak hours and days.
  • Cross-trained in all areas of the kitchen, with extensive work as the primary cook in a high volume setting.
  • Managed and led a Slot Department staff of thirty supervisors, key persons and technicians in a high volume environment.
  • Maintain a calm presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
  • Inventory and order all food, consumables, and alcoholic beverages to meet the demands of a high volume restaurant.
  • Provided legendary customer service as well as kept the store operating above its set standards during periods of high volume.
  • Provide exceptional customer service to a high volume of guests, ensuring personalized, efficient client support at all times.

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20. Daily Tasks

average Demand
Here's how Daily Tasks is used in Shift Supervisor jobs:
  • Processed and managed cash register operations, delegated daily tasks among sales associates, open and close store responsibilities
  • Managed Lifeguard staff and ensured completion of daily tasks and responsibilities.
  • Delegated daily tasks among staff to ensure efficiency and productivity.
  • Assigned daily tasks quickly and effectively to promote productivity.
  • Supervised approximately 6 employees and facilitated daily tasks.
  • Prioritize daily tasks and responsibilities.
  • Served Customers and delegated Daily Tasks
  • Trained employees on all opening and closing procedures and daily tasks of weighing, slicing, cutting and serving of products.
  • Go over upcoming day activities with all management personnel including what is required for and from operating to complete daily tasks.
  • Coordinated and directed daily tasks of employees to ensure compliance with company standards, food safety guidelines and quality control expectations.
  • Work effectively with the store crew and store manager, assist direct and follow up with crew team on daily tasks.
  • Communicated with site managers throughout the course of the work shift in order to assess daily tasks and equipment/supply needs.
  • Execute store operations during shifts by assigning daily tasks, maintaining a positive team environment and responding to customer needs.
  • Trained new hires on Point of Sale (POS) system, daily tasks and basic food safety and sanitation.
  • Cash handling/deposits, coach underling through daily tasks, daily paper work, corresponding with manager on scheduling, customer service
  • Commission new unit and supervise operations in daily tasks to provide quality product in a safe and timely manner.
  • Lead both the front desk staff and the cleaning staff by enacting a more organized routine for daily tasks.
  • Complete freshness reports, assist in daily tasks and problems, cash out lottery and cash out the machine.
  • Delegated daily tasks to qualified associates during down time and maintained an efficient fast paced environment during peak hours.
  • Supported the Store Manager in the execution of store operations during scheduled shifts by delegating daily tasks as assigned.

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21. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Shift Supervisor jobs:
  • Supervised Regional Operators and associated personnel to ensure compliance with company standards in order to provide safe and reliable electric service.
  • Supervised and train officers in security, company policies and procedures to ensure compliance with government and company regulations.
  • Perform and participate in professional development and training events to ensure compliance with contract and regulatory requirements.
  • Develop and maintain testing procedures to ensure compliance with specific requirements design intent.
  • Checked newly installed and repaired components to ensure compliance with technical specifications.
  • Conducted daily environmental and safety inspections to ensure compliance with all regulations.
  • Inspect facility for safety/security hazards to ensure compliance with Bio Security Policy.
  • Audit finished products before shipment to ensure compliance with customer specifications.
  • Inspected all construction activities to ensure compliance with client engineering specifications.
  • Monitor narcotic boxes to ensure compliance with pharmacy regulations.
  • Implement and monitor operational procedures to ensure compliance.
  • Directed subordinates to ensure compliance.
  • Provide management of oversight of personnel and activities to ensure compliance with the approved plant procedures, programs and policies.
  • Enforced policy and procedures to ensure compliance to Casino, Tribal, State, Federal and NIGC regulations.
  • Provide proper training of team members through established systems and follow through to ensure compliance with company standards.
  • Conducted safety training to ensure compliance, resulting in < 10% non-compliant, best shift in department.
  • Monitored casino floor, observing customers and employees to ensure compliance with all gaming regulations and casino policies.
  • Assigned and coordinated work of employees to promote efficiency of operations and ensure compliance to safety guidelines.
  • Monitor the activities of the residents of the shelter and ensure compliance with program rules and conditions.
  • Helped design and implement an audit program to ensure compliance of all FDA regulations and guidelines.

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22. Sales Floor

average Demand
Here's how Sales Floor is used in Shift Supervisor jobs:
  • Unloaded delivery trucks, separated merchandise accordingly and delivered to sales floor.
  • Observed sales floor operations to identify operational needs and/or concerns.
  • Provided sales floor, visual and operational supervision as required
  • Provided customer service, completing sales floor merchandising activities.
  • Direct sales floor/Assist customers/Address customer concerns.
  • Completed sales floor merchandising activities.
  • Supervised employees in a multitude of areas to include Photo lab, Cashiers, Pharmacy technicians and on the sales floor.
  • Execute the receiving of Inventory Shipments; including checking in Inventory Receipts via the POS merchandising product on the sales floor.
  • Managed the front end and sales floor, made sure the customer was happy and could find everything they looked for.
  • Helped in keeping the store clean and in stock by pushing overstock from the backroom to the sales floor and shelves.
  • Collaborate and communicate with management and staff to ensure excellent customer service on the sales floor and at the donation door.
  • Helped in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Performed opening and closing store procedures regularly, assisted in training new sales clerks on sales floor and on register.
  • Greeted customers, processed buys brought in, operation of registers, and assisted with stocking merchandise on sales floor.
  • Monitor and maintain up to date inventory on sales floor, implemented new product displays, inventory ordering and organization.
  • Prepare daily bank deposits * Oversee 3-5 employees and daily operations * Receive daily shipments of product and stock sales floor
  • Assisted on the sales floor by checking in vendors, managing customers orders, and supplies to ensure customer satisfaction.
  • Trained new employees on cash register duties, worked the stockroom, sales floor, and cash register as needed.
  • Managed the sales floor, working with both staff and customers to provide the best shopping and reading experience.
  • Ensured that all outdated product were removed from the sales floor to be processed through the established returns process.

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24. Company Standards

average Demand
Here's how Company Standards is used in Shift Supervisor jobs:
  • Placed inventory orders when store manager was unavailable during which time improved variance to company standards for inventory.
  • Greeted and correctly answered customer's questions regarding merchandise selection and prepared customers selections to rigid company standards.
  • Excel at multitasking, promoting teamwork and maintaining composure under pressure while modeling integrity and company standards.
  • Modeled company standards for extraordinary customer service, food/drink preparation and presentation, and policy and procedure.
  • Shift Supervisor maintaining outstanding customer service per company standards, processing sales efficiently and accurately.
  • Provide daily working supervision of associates to ensure company standards are maintained and continually improved.
  • Supervised company resources to efficiently complete tasks as directed and within established company standards.
  • Drive excellence in customer service and maintain company standards in product and facility specifications.
  • Provided quality products consistently for all customers by adhering to all company standards.
  • Focused on maximizing productivity and customer satisfaction while maintaining high company standards.
  • Completed various administrative duties accurately and on time based on company standards.
  • Received recognition for excelling at company standards with superb customer focus.
  • Maintain quality service levels by establishing and enforcing company standards.
  • Managed partners to ensure company standards of quality and operations.
  • Assisted managers maintain company standards by enforcing policies and procedures.
  • Maintained professional demeanor by abiding to company standards and regulations.
  • Maintain equipment and ensure equipment operates to company standards.
  • Prepared beverages to meet customer satisfaction and company standards.
  • Ensured cleaning procedures were followed according to company standards.
  • Performed quality checks and monitored adherence to company standards.

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25. Data Entry

average Demand
Here's how Data Entry is used in Shift Supervisor jobs:
  • Monitor verification efforts, transcription of defendant's criminal history records and data entry into the Criminal Justice Agency computer database.
  • Supervised team of data entry staff and oversight of donor communications and problem solving to ensure optimal customer satisfaction.
  • Performed daily inventory, inputted inventory into data entry software, and recorded and tracked any discrepancies in inventory.
  • Performed inventory, ordered merchandise, implementing information through data entry system and stock merchandise as needed.
  • Monitored and managed operational activities directly related to the Data Entry and QA departments.
  • Supervised several associates in the customer service and data entry department.
  • Completed extensive data entry work to meet daily reporting requirements.
  • Provided confident telephone manner and data entry on internal systems.
  • Handled all data entry and paperwork regarding inventory and transactions.
  • Supervised 2nd Shift data entry and computer operator personnel.
  • Prepared legal documents and data entry of information.
  • Switch board Data EntryDaily LoggingPatient Daily safety and.care
  • Completed required paperwork and data entry services.
  • Assisted executive assistant with data entry.
  • Performed data entry and quality control
  • Supervised staff activities for over 50 employees including data entry, quality inspection, safety inspections, and computer workstation support.
  • Managed employee issues, scheduling, data entry of employee production records, firing, and replacement of employees when necessary.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the shift supervisor.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, banking, and scheduling.
  • Created edit routines to correct errors after data entry saving many hours of work that otherwise would have to been redone.

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26. Cycle Counts

average Demand
Here's how Cycle Counts is used in Shift Supervisor jobs:
  • Conducted daily cycle counts of inventory materials based upon computer- monitored suggested-re-order; assist in conducting complete physical inventory count daily.
  • Utilized database and RF scanners to record log tracking of periodical deliveries, inventory cycle counts, customer accounts and visits.
  • Control inventory, receive and stock products, perform cycle counts, process merchandise transfers, and report inventory problems.
  • Assist with store operations, cash management, cashier, all customer service issues, stocking and inventory cycle counts.
  • Help maintain store inventory on a daily basis, cycle counts overstock push, restocking sale items and everyday products.
  • Used an RF unit for cycle counts, ordering for store, labels and signs for store and checking prices.
  • Performed BOH (Beginning on hand) accuracy scans, quick picks, cycle counts, and price changes.
  • Manage overstock quantities by creating fill-to-floor reports, cycle counts, and balance on hand counts via RF scanner.
  • Cycle counts to ensure proper, non wasteful ordering, knowledge to step into any position needing assistance.
  • Controlled inventory by properly receiving and stocking merchandise, conducting bag checks, and completing accurate cycle counts.
  • Performed cycle counts for the bailed parts of rear headliners and mufflers and helped resolve any inventory issues.
  • Store cycle counts, BOH on hand counts, Quick picks and multiple other in-store inventory counts.
  • Maintain inventory levels by processing vendor credits, product withdraws, damages, and cycle counts daily.
  • Order and control inventory by completing accurate cycle counts and processing merchandise transfers according to procedures.
  • Perform weekly cycle counts to ensure inventory is accurate and floor products meet customer expectations.
  • Execute cycle counts, receiving, dispatch and special assignment in the Spare Parts warehouse.
  • Assist with Inventory receiving, transfers, cycle counts, research and accounting for variances.
  • Push product, perform cycle counts on items that need to be replenished or ordered.
  • Inventory controls such as performing cycle counts and the push of products throughout the store.
  • Verify on hand inventory and perform cycle counts to guarantee product is on hand.

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27. Legendary Customer Service

average Demand
Here's how Legendary Customer Service is used in Shift Supervisor jobs:
  • Trained new partners and coached existing partners to deliver legendary customer service by connecting with each customer and exceeding customer expectations.
  • Inventory management, safety, security and legendary customer service skills were all utilized daily to optimize store business.
  • Delivered legendary customer service to all customers and maintained a calm presence in a fast-paced, challenging environment.
  • Meet legendary customer service in a fast paced environment, including problem resolutions, and building customer relationships.
  • Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service.
  • Deliver legendary customer service to everyone by developing a customer comes first attitude and forming connections.
  • Delivered legendary customer service to all customers by discovering and responding to customer needs.
  • Provided legendary customer service while preparing various basic espresso, coffee and signature beverages.
  • Provided legendary customer service to a diverse customer population while meeting company standards.
  • Deliver legendary customer service with genuine consideration for the needs of each individual.
  • Provided legendary customer service by maintaining quality assurance for cleanliness and drink standards.
  • Delivered legendary customer service to all customers by anticipating customer and store needs.
  • Received recognition for exemplary leadership and legendary customer service through internal promotions.
  • Store customer care specialist - responsible for legendary customer service experience.
  • Created a positive environment by providing Starbucks' legendary customer service.
  • Provided legendary customer service and conflict resolution on all levels.
  • Provide legendary customer service by anticipating and surpassing customer needs.
  • Provide legendary customer service and forge meaningful connections with patrons.
  • Promote and encourage team approaches in providing legendary customer service.
  • Deployed partners and delegated tasks to provide legendary customer service.

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28. Customer Orders

average Demand
Here's how Customer Orders is used in Shift Supervisor jobs:
  • Informed customers about products and promotional items, provided excellent customer service, took customer orders and prepared items accordingly.
  • Review and adjust processing schedule according customer orders to determinate staffing requirements for area needed and duties assignment.
  • Managed Photo department with customer orders and troubleshooting with kiosk/Prepared passport pictures for customers concerns and regulations etc.
  • Operated CNC milling machines Ensured quality control of all parts made Devised manufacturing schedules to satisfy customer orders
  • Provided excellent customer service by promptly taking and preparing customer orders and effectively addressing customer complaints.
  • Ensured that associates worked as a team to expedite customer orders accurately and efficiently.
  • Provide customer service, including taking customer orders and entering correctly into mainframe.
  • Supervised route drivers and warehouse personnel for proper delivery of customer orders.
  • Prepared customer orders ensuring accuracy and awareness of possible customer food allergies.
  • Provide excellent customer service by fulfilling customer orders with accuracy and speed.
  • Balanced multiple customer orders simultaneously while ensuring accuracy and customer satisfaction.
  • Evaluated inventory availability, and requisitioned materials to support customer orders.
  • Operated the cash register and processed customer orders quickly and accurately.
  • Assisted with accurately and efficiently auditing customer orders prior to loading.
  • Completed customer orders while exhibiting a positive attitude during busy times.
  • Fulfilled customer orders with quality service in a fast-paced atmosphere.
  • Provide excellent customer service through cashiering and facilitating customer orders.
  • Ensured correct and efficient completion and delivery of customer orders.
  • Provide excellent customer service while taking accurate customer orders.
  • Collaborated with other companies for customer orders.

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29. CVS

average Demand
Here's how CVS is used in Shift Supervisor jobs:
  • Supervised day-to-day manufacturing operations to support defined people, quality, cost and service objectives within CVS/Pharmacy.
  • Supervised store operations with opening and closing procedures for CVS/Pharmacy management team.
  • Manage day-to-day operations of CVS/pharmacy.
  • Delegate the floor and make sure Store is running smoothly, Assist in bank drops, also help promote CVS cards
  • Shift Supervisors drive store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
  • Answer phone calls, verify and complete requested tasks received on the calls from either store customers or CVS Corporate.
  • Create signage to display the weekly sales on the boards outside to intrigue customers to shop at CVS Pharmacy.
  • Cash Specialist, CVS Pharmacy - San Diego, CA l Over saw bookkeeping functions of 50 plus stores.
  • Completed CVS Management Development Program Phase I & II including Communicate Effectively, Problem Solving, and Decision Making.
  • Specialized in loss prevention & Merchandising, Store Organization, Assistance with Training according to CVS policy & procedure.
  • Obtained Employee of the month at CVS Also, received Gold Star for exceeding productions for 6 months.
  • Worked with CVS's receiving supervisor to ensure all daily tasks were performed on time with efficiency.
  • Provide customers with a pleasant experience while shopping at CVS within the pharmacy and also retail.
  • Plan, direct, and coordinate the operations of a CVS pharmacy store and its employees.
  • Moved to Florida to open CVS market on the Gulf Coast, with core CVS experience.
  • Interact with CVS patrons and respond to requests and complaints to provide and ensure customer satisfaction.
  • Explain the CVS care card to customers and assist them in signing up for it.
  • Assist customers with their questions, problems and complaints, Promote CVS customer service culture.
  • Managed the front/end of the store and closed and opened CVS Store and Pharmacy section.

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30. Phone Calls

low Demand
Here's how Phone Calls is used in Shift Supervisor jobs:
  • Managed telephone calls professionally and efficiently; Consistently met quality control goals and requirements.
  • Managed telephone calls, Delivered excellent customer service.
  • Answer phone calls, schedule/reschedule employees/demonstrations.
  • Perform perimeter checks, oversees movement though-out the facility, answer incoming phone calls and direct them to the correct person.
  • Make phone calls to patients about their medications as well to let them know it's ready for pick up.
  • Performed up-selling and bucket checks, ensured accuracy of cashier functions, processed reservations, responded and transferred phone calls.
  • Answered incoming telephone calls from citizens via 9-1-1, teletype device for the deaf, and multiple line administrative phones.
  • Handle incoming telephone calls, email communications, and assisting users with a variety of hardware and software related issues.
  • Answer and direct all phone calls that came into our store and input all production orders in our computer system.
  • Generated and monitored reports to measure individual staff productivity, incoming and outgoing phone calls, and all incoming work.
  • Respond to emergency telephone calls or other notifications by initiating activation of the Emergency Response Plan to the appropriate level.
  • Display professional and helpful demeanor, greet clients and visitors answer and direct incoming phone calls, provide basic information.
  • Delegated orders to other workers, handled customer concerns or complaints, filed paperwork and dealt with phone calls.
  • Managed staff of six, maintained internal controls, server, answered phone calls, maintained high quality customer service
  • Handle multiple line phone calls and orders from facilities as well as call in results to doctors and nurses.
  • Directed employees' breaks and lunches in accordance with scheduling.o Responsibilities as a Clerk: Answered phone calls daily.
  • Front desk experience answering a numerous amount of phone calls loading ATM handling large amount of cash fast counter.
  • Monitor 20 to 30 phone calls made by the residents and visitation between the residents and parents.
  • Foot patrol, Vehicular patrol, watch cameras and answer phone calls regarding customer or tenant assistance.
  • Worked customer service by answering phone calls, taking messages, and interacting with customers in shop.

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31. Osha

low Demand
Here's how Osha is used in Shift Supervisor jobs:
  • Supervised safety activities, including facilitating all safety meetings, ensuring compliance with OSHA and industry regulations and standards.
  • Commended by senior management for earning recognition as youngest supervisor to gain Risk Control membership and OSHA certification.
  • Designed and implemented employee-driven OSHA level plant safety inspections which significantly reduced employee exposure.
  • Supervised all repair/installations/maintenance for compliance with Occupational Safety and Health Administration (OSHA).
  • Ensured security and powered lift equipment safety awareness in compliance with OSHA requirements.
  • Complied with OSHA and EPA/environmental agencies/organizations policies, procedures, rules and regulations.
  • Maintained a safety-oriented environment by participating in OSHA-regulated safety training sessions.
  • Appointed as OSHA safety committee Chairperson selected area safety managers.
  • Supervised associates * OSHA certified* Inventory prep/control * Price changes/merchandiser
  • Assisted with audits of 4 different operating facilities on the site to ensure Corporate standard and OSHA standards were in compliance.
  • Complete all required company policy and safety training and follow safety and security procedures set forth by OSHA and Corporate regulations.
  • Trained and cross trained new employees on a variety of production jobs, lock- out/ tag-out safety, and OSHA compliance.
  • Maintained the quality of food and products ensuring team members met the safety and cleanliness standards of both OSHA and KFC.
  • Ensured all staff followed food safety guidelines, also all cooking staff wore gloves and hairnets in accordance with OSHA standards.
  • Adhere to OSHA safety policies to ensure all hazardous and raw materials are handled properly for manufacturing process at all times.
  • Managed work of all contractors in area to ensure compliance of refinery rules and regulations (EPA & OSHA).
  • Performed corrosion control and preventative maintenance on SH-3G/H, UH-3H aircraft, including ensuring all OSHA regulations were complied with.
  • Ensured all spaces are clean, organized and free of obvious safety hazards, conforming to all OSHA standards.
  • Assisted maintenance in engineering improvements to reduce noise level exposure below OSHA guidelines time weighted average of 85 decibels.
  • Developed a strong understanding of electrical blueprints and processes, and the accompanying OSHA standards to safely execute jobs.

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32. Stock Shelves

low Demand
Here's how Stock Shelves is used in Shift Supervisor jobs:
  • Price merchandise /stock shelves /execute displays/reset departments.
  • Do daily deposits and Business day recording, manage myself and fellow employees, stock shelves, balance cash drawers.
  • Oversee employees on duty, balance drawers and prepare deposits nightly as well as run cash register and stock shelves.
  • Established priorities within the store such as assigning employees to work registers, stock shelves, or clean the aisles.
  • Run cash register, wait on customers, place orders, prepare food, stock shelves and handle all problems.
  • Stock shelves, execute the display, sign and inventory of weekly, major promotional, and seasonal merchandise.
  • Process merchandise returns, exchanges, stock shelves, Plan-o-grams and mark prices on shelves and items, etc.
  • Make bank deposits, execute the daily cash report, answer incoming calls, stock shelves and price merchandise.
  • Register trained, Able to verify safe, Check in vendors, Restock shelves and keep the facility clean
  • Deliver deposits, price merchandise, stock shelves, display promotions, monitor inventory and place orders.
  • Count drawers, stock shelves, face store displays and shelving units, monitor cashier activity.
  • Stock shelves or counters with merchandise; maintain merchandise in an orderly and neat in fashion.
  • Received and processed cash and credit payments for in-store purchases and stock shelves with merchandise.
  • Staff supervision, cashier, make nightly deposits, stock shelves, inventory, unload trucks
  • Take in shipment and delegate workload to stock shelves in an organized and efficient manner.
  • Operate point-of-sale cash registers, stock shelves, clean and maintain the store as needed.
  • Stock shelves, put up and take down sale stickers, and check inventory.
  • Restock shelves from delivery and during the week to replenish out of stock items.
  • Price merchandise, stock shelves, and execute displays of promotional and seasonal merchandise.
  • Order product, stock shelves, set plan-o-grams, and create promotional displays.

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33. Quality Standards

low Demand
Here's how Quality Standards is used in Shift Supervisor jobs:
  • Interpret scientific and administrative procedures and streamline those activities to maximize throughput while maintaining strict high quality standards.
  • Supervised production for manufacturing facility ensuring quality standards for materials produced of the highest level.
  • Direct responsibilities included meeting production rates and quality standards with the manufacturing of products.
  • Monitored process and procedure to uphold accuracy and conformance of operating and quality standards.
  • Monitored production operations, to ensure productivity- and product- quality standards were maintained.
  • Established high-productivity, safety-conscious work environment and instituted quality standards for personal accountability.
  • Ensured product leaving department followed proper process and exceeded quality standards.
  • Maintained production quotas and high quality standards throughout production processes.
  • Maintained consistent quality standards while creating a positive work environment.
  • Executed daily operations of production schedule and quality standards.
  • Communicated trained and promoted quality standards to team members.
  • Utilized strategic planning to increase performance and quality standards.
  • Maintained compliance with critical safety and quality standards.
  • Monitor operations for quality standards and contractual compliance.
  • Exceeded production goals while adhering to rigorous quality standards
  • Complete duties with efficiency and quality standards
  • Maintained production level and quality standards.
  • Maintain exacting professional and quality standards.
  • Observed and evaluated workers and work procedures to ensure quality standards and service, and completed disciplinary actions when needed.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups in required.

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34. Incident Reports

low Demand
Here's how Incident Reports is used in Shift Supervisor jobs:
  • Investigated numerous law enforcement and security incidents and wrote detailed incident reports - lauded by superiors for consistent disposition of incidents.
  • Reconciled security logs against shift responsibilities and patrols; reviewed incident reports prior to submitting to manager and coordinate preliminary investigations.
  • Performed a variety of administrative duties, which included preparing incident reports, daily activity logs, and associated documentation.
  • Managed location operations and administration including daily reports, ensuring customer satisfaction, and filing incident reports.
  • Perform administrative functions such as logs, incident reports and accident documentation and conduct investigations as directed.8.
  • Review incident reports for accuracy and timeliness and electronically report to Department of Corrections if needed.
  • Monitor and review officer's incident reports for accuracy/ensuring same day completion on high priority incidents.
  • Oversee all initial preliminary investigations or incident reports, and present findings to Management.
  • Performed a variety of administrative duties, which included preparing incident reports.
  • Investigated any incidents on property and prepared detailed incident reports to client/management.
  • Prepared incident reports on any security issues and associated follow up actions.
  • Initiate preliminary investigations and write incident reports on all internal personnel issues.
  • Launched incident reports reviews and reported directly to Security Contract Manager.
  • Documented all incident reports, maintained annual evaluations and personnel records.
  • Prepared and reviewed all administrative/incident reports before submission to contracting agency.
  • Maintained a daily security activity report and incident reports as needed.
  • Developed incident reports during investigations while consulting with local law enforcement.
  • Reviewed documentation to track incident reports and behavior of students.
  • Performed crisis intervention and maintained weekly progress and incident reports.
  • Prepared and submitted documented incident reports and maintained simple records.

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35. Product Quality

low Demand
Here's how Product Quality is used in Shift Supervisor jobs:
  • Performed quality-control inspections to ensure store conditions, customer service and satisfaction, product quality, freshness and exceeded published guidelines.
  • Provided input and advice to upper management regarding various processes which resulted in significant cost savings and improvements in product quality.
  • Achieved company goals by providing leadership in cost effective production, consistent product quality, and satisfying customer expectations.
  • Managed and monitored product quality and service and satisfaction trends, evaluated and addressed issues and make improvements accordingly.
  • Supervised fellow partners in everyday tasks including: product quality, time management, cleanliness and customer satisfaction.
  • Routed delivery drivers, oversaw product quality, completed inventory, nightly deposited and customer relations.
  • Work closely with petrochemical inspection companies to ensure correct quantity and product quality through laboratory analysis.
  • Increased production and product quality by creating production procedures to help eliminate errors and promote consistency.
  • Trained new employees in order to increase productivity while maintaining product quality and customer satisfaction.
  • Provided inspector training with a focus on product quality in the OEM/military cable manufacturing business.
  • Conducted monthly safety meetings and oversaw accident investigations, productivity, and product quality.
  • Provided excellent customer service by ensuring product quality standards and effectively managed customer complaints.
  • Implement operating methods and procedures designed to eliminate operating problems and improve product quality.
  • Monitored product quality to ensure compliance with standards and specifications required to maintain certification.
  • Monitor unit Air permit operating conditions and product quality, then implement improvement.
  • Committed to upholding the highest standards of product quality and operational efficiency.
  • Analyzed products for accuracy and completed necessary adjustments to ensure product quality.
  • Assisted Store Managers in implementing company policies and maintaining product quality standards.
  • Lead shift process engineering team through product quality analysis and process troubleshooting.
  • Maintained product quality and customer service in accordance to corporate standards.

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36. Quality Beverages

low Demand
Here's how Quality Beverages is used in Shift Supervisor jobs:
  • Developed satisfied customers, provided quality beverages, maintained quality store operations, contributed to store profitability, handled money
  • Provided quality beverages and food products consistently for all customers in adherence with all recipes and presentation guidelines.
  • Maintained health, safety, and sanitation guidelines utilizing operational tools to achieve excellence in quality beverages/food products.
  • Provided excellent customer service while delivering quality beverages - Daily coaching and development of fellow team members.
  • Delivered superior customer service, crafted quality beverages, cashiered, and ensured safety and sanitation.
  • Provide quality beverages and food products consistently while delivering legendary customer service for all customers.
  • Provided quality beverages and food products by carefully adhering to recipe and presentation standards.
  • Provided quality beverages consistently by adhering to all recipe and presentation standards.
  • Developed enthusiastically satisfied customers by providing quality beverages and great customer service.
  • Performed cashier duties and prepared high-quality beverages swiftly and accurately as needed.
  • Provide quality beverages using exceptional customer service skills to all customers.
  • Provided customer service, quality beverages and maintained a welcoming environment.
  • Prepare quality beverages while maintaining a clean and organized work environment.
  • Provide customers with exceptional customer service, quality beverages and products.
  • Provided quality beverages and food products by following presentation guidelines.
  • Created consistently high quality beverages quickly and utilizing beverage sequencing routines
  • Provided quality beverages, followed health and safety guidelines.
  • Provide legendary customer service and quality beverages to patrons.
  • Present customer with exemplary service and quality beverages.
  • Brewed coffee and consistently produced high quality beverages.

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37. Store Cleanliness

low Demand
Here's how Store Cleanliness is used in Shift Supervisor jobs:
  • Implemented an initiative to increase store cleanliness resulting in higher cleanliness scores during store audits Skills Used time-management, delegation, communication
  • Model proper store cleanliness and beverage preparation standards to ensure delivery of quality products to customers.
  • Managed employees and cash control during designated shifts in addition to maintaining store cleanliness and functionality
  • Maintained equipment maintenance and store cleanliness to Food Safety Regulations.
  • Provided an inviting and positive environment while maintaining store cleanliness.
  • Maintained store cleanliness and organization on a consistent basis.
  • Maintained store cleanliness and correct product inventory.
  • Maintained store cleanliness and food storage organization.
  • Maintained store cleanliness and customer satisfaction.
  • Completed inventory, ordering, receiving product, and maintained the store cleanliness - with regards to safety and sanitation guidelines.
  • Parred cash tills, ordered store product, completed inventory counts, and maintained store cleanliness to QASA health code standards.
  • Run cash register, prepare customers orders, cook, maintain store cleanliness, put away truck, manage other employees.
  • Worked to promote a positive shopping experience for all customers by ensuring store cleanliness, friendly employees and properly stocked aisles.
  • Trained new employees Opened and closed the store Handled sales and balanced tills Managed costumer issues Maintained store cleanliness Additional Activities
  • Maintained store cleanliness, stocked supplies, prepared beverages and food items, provided customer service, and cash handling.
  • Supervised driving staff while performing additional counter duties including food prep, money handling, maintaining store cleanliness, security.
  • Provide Excellent Customer Service, make beverages, serve customers, maintain store cleanliness and safety standards, stock.
  • Maintain a QASA standard in store cleanliness - Lead the team in daily operations and to create customer connections.
  • Maintain store cleanliness and pleasant atmosphere for customer comfort; improve sales and compliance with local health codes.
  • Maintained customer satisfaction, cash register control and organization, managed employee training, attended to store cleanliness.

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38. Weekly Inventory

low Demand
Here's how Weekly Inventory is used in Shift Supervisor jobs:
  • Audited register revenue, balanced safe daily revenue, monitored weekly inventory, and ordered inventory.
  • Inventory management which included overseeing overall inventory counts, reporting and maintaining appropriate weekly inventory levels.
  • Supervised various stations, providing quality customer service Maintained daily/weekly inventory stock and upheld store criterion
  • Conducted weekly inventory and assured restaurant was stocked with the necessary means for functionality.
  • Orchestrated quarterly merchandising reset Facilitated daily staff deployment Oversaw weekly inventory count and supply ordering
  • Processed and verified information on weekly Inventory Activity Report based on invoices from vendors.
  • Controlled inventory by conducting weekly inventory reports and supervised with daily product replenishment.
  • Conducted weekly inventory count and order all necessary products to ensure proper availability.
  • Conduct weekly inventory for ordering purposes and coordinate purchases with Facility Manager.
  • Completed a daily inventory sheet, including organizing order biweekly inventory supply.
  • Performed weekly inventory management functions to control inventory holding costs.
  • Managed weekly inventory shipments, Performed product and cooking demonstrations.
  • Evaluated and formulated product orders for bi-weekly inventory needs.
  • Prepared weekly inventory of resale products and supply inventory.
  • Coordinated weekly inventory counts and submitted recommended purchase requests.
  • Maintained weekly inventory control and ordered products daily.
  • Conducted weekly inventory audits and daily inventory ordering.
  • Conducted weekly inventory counts and ordered necessary supplies.
  • Assisted the manager with processing weekly inventory deliveries.
  • Conducted nightly deposit and weekly inventory orders.

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39. Security Personnel

low Demand
Here's how Security Personnel is used in Shift Supervisor jobs:
  • Conducted random inspections of static posts to ensure security personnel are alert and compliance with established uniform standards.
  • Direct 140+ base security personnel, community policing, conducting investigations into suspicious activity and apprehending suspects.
  • Assisted Account Manager in all security functions; acted as liaison between property management and security personnel.
  • Participate and make recommendations in selection and placement of security personnel to contracts in his/her area.
  • Directed training and supervision of security personnel ensuring all watch stations are manned and vigilant.
  • Prepared and presented a crisis management plan to train other security personnel on emergency procedures.
  • Reviewed various reports, audit/verify payroll, and arranged regular/emergency scheduling of security personnel.
  • Oversee emergency/crisis management training that ensures security personnel readiness, through hands-on practical exercises.
  • Supervised and managed the security personnel efficiently, ensuring smooth shift coverage and compliance.
  • Maintain quality service and compliance by regularly inspecting security personnel and their job performance.
  • Dispatch appropriate security personnel, or law enforcement officers to investigate alarm conditions.
  • Train Security Personnel in all security drills and security hospital procedures.
  • Respond to and provide leadership to security personnel during emergency situations.
  • Implement training of flex officers and newly assigned permanent security personnel.
  • Assist with monitoring of security personnel and coordinating mobile patrols.
  • Supervised team of security personnel in discipline and daily operation.
  • Managed weekly scheduling and coverage for all security personnel.
  • General Motors -Timekeeping and discipline of all security personnel.
  • Monitored security personnel on the use of specialized equipment.
  • Provide training for security personnel on standard operating procedures.

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40. Successful Performance

low Demand
Here's how Successful Performance is used in Shift Supervisor jobs:
  • Provided comprehensive training to new employees through positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Contributed to positive team environment by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Assist with new partner training by positively reinforcing successful performances and encouraging coaching on opportunities for improvement.
  • Assist the manager by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Mentored new hires by positively reinforcing successful performance, giving respectful and encouraging feedback as needed.
  • Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging feedback.
  • Support new-hire training by recognizing and encouraging successful performance and providing respectful guidance as needed.
  • Create a positive learning environment by reinforcing successful performance and giving respectful coaching as needed.
  • Lead new employee training by reviewing company procedures and positively reinforcing successful performance.
  • Facilitated new partner training by positively reinforcing successful performance and coaching.
  • Assisted with new partner training by positively reinforcing successful performance.
  • Provide training to new partners by positively reinforcing successful performance.
  • Supervised new partner training by reinforcing successful performance initiatives.
  • Promote successful performance and give encouraging coaching.
  • Assist in the training of new employees by positively reinforcing successful performance and providing respectful and encouraging coaching as needed.
  • Assist with partner training by reinforcing successful performance and providing feedback to store manager on partner performance during shift.
  • Improved Employee retention by assisting with new partner training while positively reinforcing successful performance and coaching as needed.
  • Assisted with employee training by reinforcing successful performance, efficient feedback and encouraging coaching.
  • Assisted with employee training and coaching for a successful performance and positive work environment.
  • Assisted in new hire training and reinforcing successful performance through model and coaching.

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41. Product Knowledge

low Demand
Here's how Product Knowledge is used in Shift Supervisor jobs:
  • Maintained a solid product knowledge in order to be fully prepared and confident during customer interactions
  • Provided exceptional customer service and extensive product knowledge with a professional and friendly demeanor.
  • Trained workers on more effective production techniques, increasing product knowledge and increasing productivity.
  • Implemented and maintained partner product knowledge while providing customers with accurate service.
  • Developed extensive product knowledge to better serve customers and recommend product.
  • Communicated product knowledge to guests helping with decision-making.
  • Maintain up-to-date product knowledge through comprehensive training.
  • Provided excellent product knowledge and recommendations.
  • Displayed professionalism and product knowledge.
  • Trained new employees and coached current employees in product knowledge, recipes, customer service, quality guidelines, and efficiency.
  • Store supervision, sales coaching, visual merchandising, business day reports, cash handling, and pertinent product knowledge.
  • Maintained all departments with full product knowledge as well as orders, payments, refund, price and current promotions.
  • Cashier with QuickBooks, open and close store, maintain product knowledge, current store sales, and promotions.
  • Carried out ongoing employee training in all aspects of product knowledge, technical criteria, environmental and safety awareness.
  • Drive sales through demonstrated expert product knowledge; informing customers of merchandise features, sales promotions, and benefits.
  • Collect payments while using exceptional customer service and product knowledge while dealing face-to-face with a vast amount of customers.
  • Earned a solid reputation offering cost effective solutions through product knowledge and using business growth enabling tools.
  • Used product knowledge, procedural knowledge, and customer service, to help supervise and develop associates.
  • Train new employees to operate cash registers, provide exceptional customer service, and establish product knowledge.
  • Retail sales, product knowledge, customer service; building and maintaining relationships with loyal customers.

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42. Positive Example

low Demand
Here's how Positive Example is used in Shift Supervisor jobs:
  • Promoted a positive work environment by setting positive examples.
  • Set a positive example for the team by maintaining a calm demeanor during peak periods and unusual events.
  • Maintained calm demeanor during periods of high volume to keep operations to standard and set positive example.
  • Model the culture, values and mission of Starbucks and set a positive example for the team.
  • Maintain a calm exterior presence during times of uncertainty and set a positive example for the team.
  • Provide excellent customer service, setting positive example for crew members.
  • Reacted proactively to customer complaints and set a positive example.
  • Set a positive example for team members to follow.
  • Set a positive example through actions and education.
  • Be a positive example for the entire team.
  • Set a positive example for my team.
  • Praised for professional and positive example.

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43. Unusual Events

low Demand
Here's how Unusual Events is used in Shift Supervisor jobs:
  • Provided a safe/secure environment for the company by enforcing security regulations and watching for unusual events in assigned areas.
  • Provide solutions during unusual events.
  • Maintain a calm exterior during periods of high customer volume and unusual events.

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44. Safe Environment

low Demand
Here's how Safe Environment is used in Shift Supervisor jobs:
  • Maintain a safe environment by monitoring security system using good judgment in contacting appropriate personnel as needed.
  • Collaborated with engineers to develop more efficient methods to increase productivity while maintaining a safe environment.
  • Maintain a therapeutic safe environment within the facility.
  • Ensured all sanitation, safety and security policies and procedures are recognized and enforced to ensure a safe environment for all.
  • Maintained company's high standards, of excellence, while keeping a clean and safe environment for customers and employees.
  • Assist employees with making sure the store wan ran in a clean and safe environment for our customers and employees.
  • Provide excellent customer service, Handle debit, credit, and cash transactions, provide a clean and safe environment.
  • Trained staff in the duties of work flow management and problem resolution to keep a positive and safe environment.
  • Waste control, Ordering, Food safety monitoring, keeping a clean and safe environment for customers and employees.
  • Coordinated daily cleaning and weekly deep cleaning with crew in order to maintain a clean and food safe environment.
  • Implemented staff assignments, supported detention officers during crisis situations While maintaining a safe environment for youth and staff.
  • Handle customer service concerns and complaints as well as ensuring a safe environment for both customers and employees.
  • Unloaded and stacked and maintained required inventory level and ensured the restaurant was a clean and safe environment.
  • Maintained clean and safe environment, including bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Provided a safe environment, Saint Thomas University faculty, staff, students, residents and guests.
  • Maintained a clean, orderly and well-stocked environment ; Maintained a clean, healthy and safe environment.
  • Maintained a safe environment for Team Members and customers by abiding with strict Health and Safety standards.
  • Work daily with multiple property managers to make necessary changes in order to maintain a safe environment.
  • Verified all food met all standards for quality and quantity while maintaining a clean and safe environment.
  • Maintained a clean, organized and safe environment and when necessary assists in the distribution of product.

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45. Operational Policies

low Demand
Here's how Operational Policies is used in Shift Supervisor jobs:
  • Executed store operations following operational policies and procedures, including cash handling, inventory taking and assign duties.
  • Executed store operations following operational policies and procedures, including cash handling, inventory-taking and records keeping.
  • Followed company operational policies and procedures, including those pertaining to cash handling and safety and security.
  • Implemented operational policies and procedures and ensured the safety of partners and customers during every shift.
  • Organized store opening and closing duties per operational policies and procedures including cash handling and security.
  • Support store manager with training, performance development, cash/register management, and operational policies/procedures.
  • Follow all operational policies; including cash management procedures, safety and security guidelines.
  • Followed KFC operational policies and procedures, including those for sash handling and safety/security.
  • Followed Starbucks operational policies for cash handling, safely and security.
  • Enforce operational policies and procedures for cash handling, safety and security
  • Follow Starbucks operational policies and procedures.
  • Followed and enforced all Starbucks' operational policies and procedures for cash handling, safety, security, health and sanitation.
  • Follow Starbucks operational policies and procedures including those for safety and security to ensure safety of all partners during each shift.
  • Reinforced and upheld operational policies and procedures for cash handling, safety, security, facilities maintenance, and inventory management.
  • Followed Starbucks operational policies and procedures, including those for cash handling, and maintaining cleanliness of the store.
  • Executed operational policies such as cash handling, safety and security, and health and sanitation guidelines.
  • Followed Starbucks operational policies and procedures, including those for cash handling and safety and security.
  • Followed operational policies and procedures with respect to security, safety, and cash handling.
  • Train new staff on customer service, pricing, operational policies/procedures, and safety.
  • Adhered to operational policies and procedures to oversee the movement of inmates.

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46. Production Goals

low Demand
Here's how Production Goals is used in Shift Supervisor jobs:
  • Supervised 25 specialists within six different aircraft specialties by providing daily direction, performance evaluations and monitoring production goals.
  • Led and motivated teams to achieve productivity and accuracy objectives toward consistently meeting production goals.
  • Supervised and motivated dock workers to achieve daily production goals within critical deadlines
  • Demonstrated excellent leadership skills and motivated employees to obtain daily production goals.
  • Monitored and evaluated progress in obtaining safety/quality/production goals.
  • Coordinated with departments to ensure timely production goals.
  • Established production goals and accountability.
  • Delegate daily task to 11 employees, ensuring Safety and 5s is kept at its highest level while maintaining production goals.
  • Coordinate with Human Resources for appropriate staffing levels * Schedule and conduct shift meetings * Responsible to meet shift production goals.
  • Work along beside employees operating and repairing various pneumatic and hydraulic machines to ensure that all production goals are met daily.
  • Established and met daily production goals, staffing of employees and worked directly with engineering and quality departments for process improvement.
  • Developed daily schedule to include: shift production goals, workstation assignments, rotation, employee training, and employee breaks.
  • Work closely with plant management in developing systems and procedures to assure production goals are met and profit margins are maintained.
  • Coordinate hourly production employees to accomplish daily and monthly production goals, on time delivery, productivity, safety and communications.
  • Direct and coordinate the activities of employees engaged in production and establish work assignments and schedules to meet production goals.
  • Motivated workforce to turn out quality products, making sure reject rate was low, while still meeting production goals.
  • Recognized as a top performing shift supervisor for consistently meeting production goals, safety requirements and leading high performance teams.
  • Create and review production schedules to identify and resolve problems which enable the department to meet their production goals daily.
  • Direct supervision of thirty employees and equipment in order to meet production goals while maintaining exceptional quality of product.
  • Organize assembly and testing of artificial lift, Motors, Protector Seals and Pumps to achieve daily production goals.

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47. High Standards

low Demand
Here's how High Standards is used in Shift Supervisor jobs:
  • Monitored daily work load and productivity to ensure high standards of quality, accuracy, inventory damage minimization and safety.
  • Demonstrated leadership and promoted a teamwork oriented environment setting high standards and modeling behavior for optimum guest service.
  • Provided leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.
  • Supervised employee training and introduced high standards of accountability to increase morale and compliance.
  • Maintain positive customer relationships by providing enjoyable experiences and high standards of accommodations.
  • Monitored staff performance ensuring quality was completed to high standards.
  • Gained supervisory experience while maintaining high standards of customer service.
  • Maintained high standards of operation for safety and liability.
  • Maintained high standards of beverage preparation and quality.
  • Maintained high standards of warehouse and production floor image and ensured the warehouse is well-stocked and ready for each process.
  • Participated in creating a culture of high standards, safety and teamwork Skills Used High maintenance standards and practices.
  • Assured that all associates maintained high standards of restaurant cleanliness, sanitation, food quality, and facility maintenance.
  • Work to ensure high standards of hygiene are met and that the restaurant complies with health and safety regulations.
  • Maintained high standards in customer service, merchandising, window displays and store resets including stocking of products.
  • Maintained high standards of restaurant cleanliness, sanitation, food quality, and facility management at multiple locations.
  • Create and maintain high standards of guest service and response times to guest issues and guest interaction.
  • Set high standards of physical fitness for others to follow, score maximum on most current APFT.
  • Manage a staff of 15 to ensure business growth while maintaining high standards and continuously develop partners.
  • Provided training and continual coaching to employees, ensuring high standards for beverage quality and customer satisfaction.
  • Maintain and meet our high standards of CLEANLINESS and assume responsibility for preventative maintenance of a restaurant.

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48. New Associates

low Demand
Here's how New Associates is used in Shift Supervisor jobs:
  • Trained new associates on policies and procedures managed and organized delegated duties to associates.
  • Reviewed applications, conducted interviews and orientation for new associates, when necessary.
  • Trained new associates with completing register transactions and food preparation.
  • Trained new associates on proper disposable of confidential documents.
  • Trained and supervised new associates on company associates.
  • Trained new associates and supervised current associates.
  • Performed interviews for new associates and supervisors.
  • Trained new associates to standard operating procedures.
  • Provided basics cashier knowledge to new associates
  • Assist management with on the job training of new associates, daily store cash deposits, place orders and inventory counts.
  • Assist in the hiring of all new associates and conduct training and New Hire orientation sessions for approximately 10 associates weekly.
  • Trained new associates, covering all aspects of the company manual and exposing associates to all areas of the operation.
  • Train new associates, utilize associates, eliminate bottlenecks, and promote speed and flow to increase performance.
  • Participated in recruitment, hiring, training and scheduling of new associates; conducted performance appraisals and counseling.
  • Train new Associates on cash register as well as in their other duties as a Rite Aid Associate.
  • Hired new associates and trained new Assistant Managers and Managers in the process and procedures of Rite Aid.
  • Assist in managerial roles such as opening and closing duties, interviewing candidates, and training new associates.
  • Train new associates with regard to warehouse policies and procedures and provides coaching/assistance to Warehouse staff as needed.
  • Worked as an associate trainer one on one with new associates to complete training plans as scheduled.
  • Acquired good customer skills and moved into a store supervisor position overseeing and training new associates.

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49. Positive Relationships

low Demand
Here's how Positive Relationships is used in Shift Supervisor jobs:
  • Developed and maintained positive relationships with customers, and focused on successful conflict management strategies to retain customers.
  • Anticipate the needs of customers and employees to deliver exceptional customer service and develop positive relationships.
  • Directed all aspects of day-to-day operations and cultivated positive relationships with customers to ensure future business.
  • Utilized proper management techniques and established and maintained positive relationships with unit staff and clients.
  • Developed positive relationships with vendors and decreased bar expenditure through robust discount agreements.
  • Provide exemplary customer service and maintain positive relationships with shift team and customers.
  • Established positive relationships with patrons and staff through strong communication and interpersonal skills.
  • Coordinated community activities to promote positive relationships with our neighbors around us.
  • Sustained, strengthened and encouraged positive relationships with team members and customers.
  • Delegate tasks to partners while developing positive relationships with each individual.
  • Maintained positive relationships with all social service subcontractors at the facility.
  • Maintained strong and positive relationships with existing corporate and private customers.
  • Develop positive relationships with management, customers, and subordinates.
  • Secured additional business and maintained positive relationships with customers.
  • Maintain professional and positive relationships with coworkers and guests.
  • Discussed the emphasis Starbucks placed positive relationships with farmers.
  • Developed, and maintained positive relationships with customers.
  • Communicate and maintain positive relationships with vendors.
  • Developed positive relationships with shift team.
  • Interacted with customers to build positive relationships

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50. Monetary Transactions

low Demand
Here's how Monetary Transactions is used in Shift Supervisor jobs:
  • Assist management in facilitating daily operation* Manage partners in a fast-paced working environment* Handle monetary transactions* Supervise sales associates* Exemplify leadership skills
  • Completed monetary transactions, answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity.
  • Supervised 6-10 employees, opened/closed facility, tracked inventory, handled all monetary transactions, cooked and cleaned if necessary
  • Supervised all monetary transactions between all internal departments within the casino.
  • Perform and maintain all paperwork necessary for all monetary transactions.
  • Utilized managerial decision making skills and handled monetary transactions.
  • Administered quality control of inventory and other monetary transactions.
  • Controlled all monetary transactions and loss prevention audits.
  • Managed monetary transactions and safeguard store safe.
  • Calculated sales purchases and handled monetary transactions.
  • Handled monetary transactions and balanced receipts.
  • Perform paperwork required for monetary transactions.
  • Operated and monitored monetary transactions.
  • Assisted customers with monetary transactions.
  • Complete monetary transactions with customers, responsible for end of shift drawers and everyday till as well as bank deposits.
  • Managed the store safe and all monetary transactions, and verified all registers at end of shift.
  • Executed monetary transactions for guests in assigned window banks, including Main Bank and ESW Window.
  • Performed cashier duties, handled other monetary transactions, and helped prepare food for orders.
  • Train new employees to open and close, accurately partake in monetary transactions, and accomplish
  • Assist with daily store operations, manage monetary transactions, create customer friendly environment.

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20 Most Common Skill for a Shift Supervisor

Customer Service33%
Safety Procedures13.8%
Food Safety12.7%
Food Preparation5.1%
Retail Store4.7%
Customer Complaints3.7%
Bank Deposits3.7%
Company Policies2.5%

Typical Skill-Sets Required For A Shift Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
27.3%
27.3%
2
2
Safety Procedures
Safety Procedures
11.3%
11.3%
3
3
Food Safety
Food Safety
10.5%
10.5%
4
4
Food Preparation
Food Preparation
4.2%
4.2%
5
5
Retail Store
Retail Store
3.9%
3.9%
6
6
Customer Complaints
Customer Complaints
3.1%
3.1%
7
7
Bank Deposits
Bank Deposits
3.1%
3.1%
8
8
Company Policies
Company Policies
2.1%
2.1%
9
9
Starbucks
Starbucks
2%
2%
10
10
Staff Members
Staff Members
1.7%
1.7%
11
11
Daily Operations
Daily Operations
1.7%
1.7%
12
12
Inventory Control
Inventory Control
1.6%
1.6%
13
13
Loss Prevention
Loss Prevention
1.5%
1.5%
14
14
Sales Goals
Sales Goals
1.5%
1.5%
15
15
Crew Members
Crew Members
1.2%
1.2%
16
16
POS
POS
1.2%
1.2%
17
17
Inventory Management
Inventory Management
1.2%
1.2%
18
18
Customer Relations Issues
Customer Relations Issues
1.2%
1.2%
19
19
High Volume
High Volume
1.1%
1.1%
20
20
Daily Tasks
Daily Tasks
1%
1%
21
21
Ensure Compliance
Ensure Compliance
1%
1%
22
22
Sales Floor
Sales Floor
0.9%
0.9%
23
23
Menu Items
Menu Items
0.9%
0.9%
24
24
Company Standards
Company Standards
0.9%
0.9%
25
25
Data Entry
Data Entry
0.9%
0.9%
26
26
Cycle Counts
Cycle Counts
0.8%
0.8%
27
27
Legendary Customer Service
Legendary Customer Service
0.8%
0.8%
28
28
Customer Orders
Customer Orders
0.7%
0.7%
29
29
CVS
CVS
0.7%
0.7%
30
30
Phone Calls
Phone Calls
0.6%
0.6%
31
31
Osha
Osha
0.6%
0.6%
32
32
Stock Shelves
Stock Shelves
0.6%
0.6%
33
33
Quality Standards
Quality Standards
0.6%
0.6%
34
34
Incident Reports
Incident Reports
0.6%
0.6%
35
35
Product Quality
Product Quality
0.5%
0.5%
36
36
Quality Beverages
Quality Beverages
0.5%
0.5%
37
37
Store Cleanliness
Store Cleanliness
0.5%
0.5%
38
38
Weekly Inventory
Weekly Inventory
0.5%
0.5%
39
39
Security Personnel
Security Personnel
0.5%
0.5%
40
40
Successful Performance
Successful Performance
0.5%
0.5%
41
41
Product Knowledge
Product Knowledge
0.4%
0.4%
42
42
Positive Example
Positive Example
0.4%
0.4%
43
43
Unusual Events
Unusual Events
0.4%
0.4%
44
44
Safe Environment
Safe Environment
0.4%
0.4%
45
45
Operational Policies
Operational Policies
0.4%
0.4%
46
46
Production Goals
Production Goals
0.4%
0.4%
47
47
High Standards
High Standards
0.4%
0.4%
48
48
New Associates
New Associates
0.4%
0.4%
49
49
Positive Relationships
Positive Relationships
0.4%
0.4%
50
50
Monetary Transactions
Monetary Transactions
0.4%
0.4%

120,421 Shift Supervisor Jobs

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