Shift supervisor jobs in New Mexico - 709 jobs

Job DescriptionBenefits: Sick Pay Employee discounts Flexible schedule Competitive salary We are seeking a Retail Shift Supervisor to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilities: Supervise team of retail sales workers Adjust daily duties for shift personnel to ensure optimal efficiency Train and evaluate employees Opening or closing the store depending on the schedule Qualifications: Previous experience in retail, customer service, or other related fields Ability to thrive in a fast-paced environment Excellent written and communication skills Strong leadership qualities Interest in all types of pets -small animals, birds and reptiles

Supervise, assign, review and participate in the work of staff responsible for custodial maintenance of City facilities on an assigned shift; ensure work quality and adherence to established policies and procedures and perform the more technical and complex tasks relative to assigned area of responsibility. s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education directly related to the minimum requirements below may be substituted for experience on a year for year basis. High School diploma or GED; and Six (6) years of custodial experience; and To include one (1) year of lead or supervisory experience. Specialized training in maintenance preferred. ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within 6 months from date of hire. When assigned to Aviation: Must be able to successfully qualify for and maintain a Sunport Access Control Card as determined by the criteria set forth by the policies and guidelines of the Aviation Department and the Transportation Security Administration (TSA). Successful completion of a security background check conducted by U.S. Customs & Border Protection, if applicable. Preferred Knowledge * Operations, services and activities of a custodial maintenance program * Principles of supervision, training and performance evaluation * Methods and techniques of providing custodial services to buildings and related areas * Principles and practices of injury prevention and injury reporting requirements * Materials and equipment used in a custodial maintenance program * Methods and techniques of monitoring stock levels and maintaining an appropriate supply of materials and equipment * Modern and complex principles and practices of maintenance * Occupational hazards and standard safety practices * Pertinent Federal, State, and local laws, codes and regulations Preferred Skills & Abilities * Supervise, organize, and review the work of lower level staff * Select, supervise, train and evaluate staff * Oversee a custodial maintenance program in assigned city building * Approve leave, maintain and monitor payroll/timesheets * Maintain a variety of maintenance and operational records * Interpret and explain policies and procedures * Operate a variety of custodial equipment in a safe and effective manner * Prepare clear and concise reports * Communicate clearly and concisely * Establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public * Perform the essential functions of the job with or without reasonable accommodation

The Shift Manager assists the Store Manager in the overall operation of the retail store, with responsibility for store performance, customer service, cash control, budgeting, inventory integrity, security, merchandising, and staff supervision. This role requires strict adherence to Laguna Development Corporation (LDC) Core Values, policies, and procedures while acting as a professional role model at all times. The Shift Manager ensures a positive, respectful work environment, maintains punctual and reliable attendance, and delivers a superior customer experience by leading employees through best practices, effective communication, and meaningful guest interactions. Duties include forecasting and analyzing daily and weekly sales goals, configuring and maintaining proper gross margins, monitoring product displays, pricing, signage, promotions, and in-stock conditions, and supporting strategies to improve product placement and store appearance. The Shift Manager ensures full compliance with federal, state, and local regulations, including safety, security, food handling, sanitation, refrigeration, wage and hour laws, and cash control procedures, while maintaining store cleanliness and vendor standards. In addition, the Shift Manager directly supervises all shifts and assists with hiring, training, coaching, development, discipline, and retention of store personnel, including proper documentation and schedule planning. Responsibilities include maintaining inventory accuracy, product freshness, pricing integrity, food safety, cashier accountability, scanning accuracy, daily reporting, daily bank deposits, change orders, labor forecasting, timecard verification, and cost control through action plans. The position requires proficiency in basic computer software and office equipment, the ability to perform essential physical tasks such as lifting, standing, bending, and repetitive hand use, and strong mental skills including problem-solving, planning, decision-making, reading, writing, and data interpretation. The Shift Manager must work under pressure, including weekends, holidays, and unusual hours, actively participate in LDC leadership and management development programs, maintain knowledge of store services and promotions, respond to customer inquiries or complaints, and perform additional duties as assigned. A high school diploma or GED and 2-3 years of relevant leadership experience are required, with supervisory responsibility to recommend hiring, promotion, discipline, and termination.

Shift Supervisor Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift Required Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred

Job Description Shift Supervisor Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift Required Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred

Experienced Used Car Sales Professionals - We Want You! Join the Pre-Owned Sales Team at Melloy Chevrolet Los Lunas Are you a proven closer in used car sales? Ready to take your income and career to the next level? Melloy Chevrolet in Los Lunas is looking for experienced used car salespeople who are hungry to sell and ready to thrive in a high-volume, fast-paced environment. We offer a massive pre-owned inventory, aggressive marketing, and serious walk-in traffic - all you need to do is close. Top performers earn $100,000+ per year! What You'll Get: Aggressive, performance-based pay plan Paid training to get you up to speed with our process Strong used car inventory across all makes and models Full support from management, finance, and marketing Room to grow in one of New Mexico's top-performing stores Requirements: Prior experience in used car sales Valid driver's license Ability to pass a background check Strong closing skills and a customer-first mindset If you know how to move metal, Melloy Chevrolet wants to talk to you. Apply today and step into a sales environment built for winners. As a Sales Associate you will be responsible for assisting guests with all of their automotive needs. Our entire organization strives to live by one statement, "We are committed to you." That means you will work side by side with our team that is committed to our core values of family, integrity, passion, and inclusion. The Melloy family of dealerships has been serving New Mexico for over 60 years and is a great family owned company to build a career with. The dealerships in Los Lunas offers three dealerships located on 14 acres, right on I-25, with easy access and high visibility. Offering Chevrolet, Ford, Chrysler, Jeep, Dodge and Ram vehicles along with three certified service and parts departments, Melloy Los Lunas offers a chance for guests to shop and compare different makes and models all at one location. If you are a seasoned Automotive Sales Associate looking for a opportunity to prove yourself in a winning environment with a chance to move up quickly to Sales Management you should contact us for a confidential interview. We have one of the most aggressive pay plans in the state, along with great contests and bonuses. If you have never been an Automotive Sales Associate but have other sales or guest service experience and want a chance to make a high quality life in a professional setting we would love to talk to you. Some of our best Automotive Sales Associates have previously had experience in solar sales, retail sales, bartending, restaurant serving, and many other industries. We offer paid training and will show you the Melloy way to care for our guests and make a great living. What we offer: Medical Insurance Life Insurance Available 401K Plan Paid time off Drug-Free workplace Growth opportunities Paid training Employee vehicle purchase plans Family owned and operated Long term job security Available Disability Insurance Flexible work schedule Discounts on products and services You will be expected to: Build relationships & create guests for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses. Be the vehicle expert. Know the in's & the out's of product offerings, optional packages & latest technology Perform high-quality and professional demonstrations of new/used vehicles. Follow-up with buyers to ensure referral business. Learn to overcome objections and thrive in sales situations Report Directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses. Bring your ‘A game' & positive attitude with you every day Requirements: Current, valid New Mexico Driver's License Clean driving record Willing to submit to a pre-employment background check & drug screen Available to work flexible hours & weekends Ready to hit the ground running on learning new product in's & out's Fantastic communication skills with your customers Professional, well-groomed personal appearance. At Melloy Chevrolet, we are committed to every guest with a goal to make guests for life. We are located in one of the fastest growing areas of New Mexico. Los Lunas is attracting new businesses and residents due to its easy drive to Albuquerque, access to countless recreation choices and reasonable cost of living. Facebook, Amazon, and Walmart have all chosen Los Lunas for major projects, and the list grows every day! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsible for handling Slots Department employee/guest requirements. Ensures Slot machines are monitored on a continual basis for full capacity operation. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Regularly reviews and evaluates Slot Services Specialists Reviews unsatisfactory results or conditions with Slot Operations Manager to take appropriate steps in resolving issues Responds to all Guest requests, complaints or inquiries courteously and promptly. Promotes Departmental and property-wide promotions with all Guests. Handles guest change requirements. Verifies necessary authorization for jackpots & hand pays when necessary. Ensures that ticket fills and minor machine maintenance are completed in a timely manner to keep machines in constant operation. Is notified by Slot Service Specialists of Customer needs and requests. Assists in maintaining Slot Floor Security by notifying Security Shift Manager/Supervisor of any suspicious activity. Maintains a working knowledge of facilities, as well as special events and marketing promotions in order to advise customers of same, whenever possible. Assists other Slot persons as needed. Facilitates the flow of information, by attending regularly scheduled Departmental meetings and trainings. Responsible for maintaining a consistent, regular attendance record. Handles Guest & Employee disputes. Responsible for ensuring Casino Beverage Stations are properly maintained. Keep all areas clean & sanitized as directed. Other duties as assigned. QUALIFICATION REQUIREMENTS: High School diploma or equivalency degree required and 1 year of Slot Floor experience.

Responsible for handling Slots Department employee/guest requirements. Ensures Slot machines are monitored on a continual basis for full capacity operation. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Regularly reviews and evaluates Slot Services Specialists Reviews unsatisfactory results or conditions with Slot Operations Manager to take appropriate steps in resolving issues Responds to all Guest requests, complaints or inquiries courteously and promptly. Promotes Departmental and property-wide promotions with all Guests. Handles guest change requirements. Verifies necessary authorization for jackpots & hand pays when necessary. Ensures that ticket fills and minor machine maintenance are completed in a timely manner to keep machines in constant operation. Is notified by Slot Service Specialists of Customer needs and requests. Assists in maintaining Slot Floor Security by notifying Security Shift Manager/Supervisor of any suspicious activity. Maintains a working knowledge of facilities, as well as special events and marketing promotions in order to advise customers of same, whenever possible. Assists other Slot persons as needed. Facilitates the flow of information, by attending regularly scheduled Departmental meetings and trainings. Responsible for maintaining a consistent, regular attendance record. Handles Guest & Employee disputes. Responsible for ensuring Casino Beverage Stations are properly maintained. Keep all areas clean & sanitized as directed. Other duties as assigned. QUALIFICATION REQUIREMENTS: High School diploma or equivalency degree required and 1 year of Slot Floor experience.

Full-time Description The Deli Shift Supervisor is first and foremost responsible for customer relations and satisfaction. The Deli Shift Supervisor is also responsible for ensuring the department maintains its cleanliness, safety and appeal to customers (may also assist other departments in these areas on occasions). Duties include all deli processing (cutting, packaging and merchandising), sanitation, safety, and stocking procedures on all products while removing expired products from displays. Most importantly, the Deli Shift Supervisor will make all customers feel welcomed by acknowledging or greeting each customer and providing genuine, helpful, and respectful customer service. SOME FUNCTIONS AND RESPONSIBILITIES: Orders, receives, and merchandises deli products following proper guidelines for merchandising, rotation, sanitation, pricing, mechanizing, and quality standards. Consistently replenishes products to ensure freshness and visibility. Maintains a working knowledge of all deli products as well as non-deli items throughout the store to respond to customers to ensure they get the products they want and need. Adequately accepts, orders, receives, prepares, packages, labels, displays, stocks, replenishes floor stock and inventories merchandise. Follows department procedures for processing known loss, invoices discrepancies, special orders, and transfers. Helps customers make product selections by answering questions and providing information about all deli items. Ensures accurate and sanitary product processing, packaging, labeling, dating, and pricing according to department procedures. Prioritizes time to ensure that prep work, stocking, cleaning, and customer service are handled efficiently. Creates and maintains an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service. Assists in inventory counts, storewide cleaning, and other projects as needed. Reinforces safety within the store by complying with safety procedures and identify unsafe conditions and notify store management or addressing the concern if appropriate. Ensures federal, state, local and La Montañita Food Cooperative regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are being adhered to and met. Follows proper procedures for opening and closing. Maintains and updates as needed ServSafe certification. Under the direction of the department team leader, coordinates, evaluates, and ensures completion of daily tasks of department clerks to the standards and expectations. Notifies the department management promptly of department team member performance concerns or potential policy violations. Monitors and ensures that staff keep work areas neat, clean and orderly. Requirements REQUIRED QUALIFICATIONS & ATTRIBUTES High School diploma or GED. Customer service skills (able to complete the full customer service cycle). Effective communication skills Capable of teaching others positively and constructively. Food safety certification. If not currently certified, able to obtain certification within 1 month. Knowledge of basic math (counting, addition and subtraction) Ability to adhere and follow safety, regulatory and wellness guidelines. Safety Conscious and adhering to required PPE (Personal Protective Equipment) is required. Able to act with integrity, ethically, professionalism, and confidentiality. Able to deal and adapt to changes in the work environment, industry with a calm professional demeanor. Dependable, reliable and self-motivated. Able to work with a diverse group of people. Excellent ability to prioritize and multi-task with attention to detail. Professional appearance and manner. Salary Description $17.41 - $20.15

Join the Burritos Alinstante Team! Shift Leaders at Burritos Alinstante are hands-on team members responsible for leading each shift to deliver an exceptional guest experience. They ensure high standards of food quality, cleanliness, and safety; support, guide, and motivate team members; accurately handle point-of-sale transactions; and communicate effectively with upper management regarding shift needs, challenges, and operational updates. What you Need A minimum of 6 months previous supervisory experience. Previous restaurant experience preferred, but not required. Strong communication and problem-solving skills. Ability to stay calm and organized in a fast-paced work environment. Strong integrity and work ethic. Availability for weekends and holidays. Education A minimum of 6 months previous supervisory experience. Physical Demands/Requirements Ability to stand for long period of time. Ability to lift up to 50 pounds (e.g. picking up and changing trash bags). Reaching, bending, or kneeling (e.g. pulling weeds, stocking shelves from boxes). What we Offer Competitive Pay. Health insurance, Dental, and Vision, 401k with employer match, employee referral program, paid time off and paid sick leave. Opportunity for growth. About Us Here at Burritos Alinstante, we serve authentic New Mexican cuisine made from scratch each day. Our mission is to serve only the highest-quality ingredients and to hear the words, "this tastes just like my Grandma used to make.” Our staff are dedicated to providing high-quality customer service and work as a team in a drug-free, fun and energetic environment! Our locations close by 2pm daily, which gives our team members flexibility to attend school, enjoy outdoor recreation and have work/life balance!

Brand: Einstein Bros. BagelsBreakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the world. To laugh, smile, and enjoy each other's company that much more. And to us, there's no better way to do that than with the bagel. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team! We are looking for our next General Manager! If you are ready to rise like one of our bagels and grow your career, then becoming a District Shift Leader is for you. District Shift Leaders participate in a targeted General Manager development plan to learn how to be a bagel boss. Once the development plan is complete, you will be next in line to take ownership of a bakery as a General Manager when a position is available! What's a day in the life of a District Shift Leader? District Shift Leaders perform management duties at a home location and are expected to support other bakeries in the market as needed. Traveling provides the opportunity to gain further independence and learn from additional leaders in the area. District Shift Leaders are the next General Manager in the organization and lead to that standard in the absence of the General Manager. Shifts begin as early as 3am for the first bake and store opening duties. You will lead by example, be a brand ambassador, and provide ongoing coaching and training for the teams. Our bakeries are busy, and you will jump into different roles every shift to ensure high-quality food and beverages for our guests and keep a safe, clean store environment. The GM development plan will include training in restaurant administrative duties such as inventory tracking, vendor orders, and cash management. You will learn valuable skills as you grow into a GM role such as P&L analysis, how to achieve food cost and labor targets, scheduling, and recruiting quality team members. If this sounds like a place where you would enjoy coming to work - making people's mornings - we'd love to hear from you! Must be at least 18 years old to apply. What's in it for you: Medical, vision, and dental insurance Paid time off** Minimum 30 hours/week required You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!) Competitive pay, plus cash and credit card tips* Employee Assistance Program - FREE therapy, financial advising, legal advice, etc. Learn To Live - FREE online life coaching, webinars, to help with stress, anxiety, and more 401K with company match! What We're Looking for: Expected to fill in for General Managers at other locations within the market Expected to accept a permanent General Manager promotion within the market when available, specific location is not guaranteed High school diploma or equivalent A minimum of 2 years of leadership experience preferred Must be able to work varied hours/days as business dictates including early hours and weekends (starting as early as 3am) Must be able to pass background check and possess a current, valid driver's license Must complete Bagel Brands ServSafe Certification program by the end of the GM development plan, if a valid certification is not already in possession *Tip eligibility subject to state regulations.**Additional benefits eligibility is subject to position guidelines at time of hire. Address: | 1908 Wellspring Ave SE #100 , Rio Rancho, New Mexico 87124 | The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.

Job Description Cage / Main Bank Supervisor Reports To: Cage/Main Bank Manager Supervises: Cage/Main Bank Cashier Responsible for the daily operations of the cage/main bank during their shifts, in accordance with the Internal Control Structure (JCS) and with the policies, standards and procedures manual for the Cage/Main Bank. Key Responsibilities and Performance/Behaviors Ability Can explain and demonstrate Hospitality Behaviors and Performance Standards. Understands where to get the information needed to complete tasks to standard. Can explain and demonstrate technical skills used to complete tasks to standard. Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard. Understands how to take ownership of problems and solve them when solutions may not be available. Can explain how to request help from others when needed to complete task or goal. Has complete knowledge and can tell others of IMGR&C products and services. Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner. Performance Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP's and task lists. Responds to obstacles; finds new ways to reach desired end results. In absence of guidance, acts and takes charge to respond to guest or internal customer needs. Responds to change by quickly applying talent and skills in a positive way to succeed. Supports achievement of Quality Goal; “Do it right the first time.” Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair. Makes suggestions to improve performance. Behavior Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills). Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Respects individuality of others; continues to communicate in order to work together. Speaks positively about guests, other team members and our business in all situations on and off property. Treats other with respect in all situations. Service Serves others. Identifies and can communicate needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved. Professionalism Meets IMGR&C Appearance standards. Professionally supports IMGR&C reputation and image in all situations, on and off property. Attendance Meets IMG&C policy for attendance. Informs supervisor of future absence as far in advance as possible. Required to work all Marketing Special Events and Concerts. Communication Provides information others need to succeed, in time for them to use it. Shares with next shift the information needed for them to succeed. Listens to others without interruption; acts on their feedback when possible. Asks questions to better understand expectations of others. Reports all guest complaints and compliments to Supervisor or Manager. Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards. Team Work Puts Success of team ahead of personal success. Helps other team members succeed without being asked. Takes action to resolve conflict between individuals. Helps other departments achieve success. Reports ideas to increase team success and guest satisfaction to Supervisor or Manager. Does whatever is necessary to help department and resort success. Contributes ideas that support progress and success at shift, team and departmental meetings. Essential Duties and Responsibilities include the following and are subject to change at management's discretion: Monitors the performance of team members, ensuring adherence to the Cage/Main Bank policies, standards and procedures and the JCS for each assigned shift. Assists in implementing Cage/Main Bank policies, standards and procedures to improve security and efficiency. May perform functions of Cage Cashier, as required. Reconciles Cage accountability for assigned shift. Ensure completion and accuracy of all federal currency transaction reporting requirements (Title 31). Reviews all cage cashier discrepancies and follow up reports. Arbitrates conflicts within casino cage, addresses issues, resolves conflicts and any customer service conflicts, providing quality customer service at all times. Assists with the preparation of the cage cashier weekly work schedules. Planning, assigning and directing work Responsible for performance reviews Make necessary referrals of cage team members for re-training if performance is not up to standard. Carries out supervisory responsibilities in accordance with the casino's policies and applicable laws. Obtains and maintains a gaming license Supervisory Responsibilities Directly supervises the cage cashiers, assists with supervision of Main Bank Cashier in the absence of Main Bank Supervisor. Education and/or Experience Requirements Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork. Associates Degree (A.A.) from a college or university; or four years job-related experience and/or training, or equivalent combination of education and experience may be substituted. Supervisory experience preferred. Mescalero Apache Tribal preference; bicultural experience preferred. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position. While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 50 pounds. The team member must be able to stand for several hours. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.

Job Description The Shift Manager assists the Store Manager in the overall operation of the retail store, with responsibility for store performance, customer service, cash control, budgeting, inventory integrity, security, merchandising, and staff supervision. This role requires strict adherence to Laguna Development Corporation (LDC) Core Values, policies, and procedures while acting as a professional role model at all times. The Shift Manager ensures a positive, respectful work environment, maintains punctual and reliable attendance, and delivers a superior customer experience by leading employees through best practices, effective communication, and meaningful guest interactions. Duties include forecasting and analyzing daily and weekly sales goals, configuring and maintaining proper gross margins, monitoring product displays, pricing, signage, promotions, and in-stock conditions, and supporting strategies to improve product placement and store appearance. The Shift Manager ensures full compliance with federal, state, and local regulations, including safety, security, food handling, sanitation, refrigeration, wage and hour laws, and cash control procedures, while maintaining store cleanliness and vendor standards. In addition, the Shift Manager directly supervises all shifts and assists with hiring, training, coaching, development, discipline, and retention of store personnel, including proper documentation and schedule planning. Responsibilities include maintaining inventory accuracy, product freshness, pricing integrity, food safety, cashier accountability, scanning accuracy, daily reporting, daily bank deposits, change orders, labor forecasting, timecard verification, and cost control through action plans. The position requires proficiency in basic computer software and office equipment, the ability to perform essential physical tasks such as lifting, standing, bending, and repetitive hand use, and strong mental skills including problem-solving, planning, decision-making, reading, writing, and data interpretation. The Shift Manager must work under pressure, including weekends, holidays, and unusual hours, actively participate in LDC leadership and management development programs, maintain knowledge of store services and promotions, respond to customer inquiries or complaints, and perform additional duties as assigned. A high school diploma or GED and 2-3 years of relevant leadership experience are required, with supervisory responsibility to recommend hiring, promotion, discipline, and termination.

Job Description Responsible for handling Slots Department employee/guest requirements. Ensures Slot machines are monitored on a continual basis for full capacity operation. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Regularly reviews and evaluates Slot Services Specialists Reviews unsatisfactory results or conditions with Slot Operations Manager to take appropriate steps in resolving issues Responds to all Guest requests, complaints or inquiries courteously and promptly. Promotes Departmental and property-wide promotions with all Guests. Handles guest change requirements. Verifies necessary authorization for jackpots & hand pays when necessary. Ensures that ticket fills and minor machine maintenance are completed in a timely manner to keep machines in constant operation. Is notified by Slot Service Specialists of Customer needs and requests. Assists in maintaining Slot Floor Security by notifying Security Shift Manager/Supervisor of any suspicious activity. Maintains a working knowledge of facilities, as well as special events and marketing promotions in order to advise customers of same, whenever possible. Assists other Slot persons as needed. Facilitates the flow of information, by attending regularly scheduled Departmental meetings and trainings. Responsible for maintaining a consistent, regular attendance record. Handles Guest & Employee disputes. Responsible for ensuring Casino Beverage Stations are properly maintained. Keep all areas clean & sanitized as directed. Other duties as assigned. QUALIFICATION REQUIREMENTS: High School diploma or equivalency degree required and 1 year of Slot Floor experience.

Job Description Shift Supervisor Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift Required Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred

Shift Supervisor Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift Required Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred

Responsible for handling Slots Department employee/guest requirements. Ensures Slot machines are monitored on a continual basis for full capacity operation. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Regularly reviews and evaluates Slot Services Specialists Reviews unsatisfactory results or conditions with Slot Operations Manager to take appropriate steps in resolving issues Responds to all Guest requests, complaints or inquiries courteously and promptly. Promotes Departmental and property-wide promotions with all Guests. Handles guest change requirements. Verifies necessary authorization for jackpots & hand pays when necessary. Ensures that ticket fills and minor machine maintenance are completed in a timely manner to keep machines in constant operation. Is notified by Slot Service Specialists of Customer needs and requests. Assists in maintaining Slot Floor Security by notifying Security Shift Manager/Supervisor of any suspicious activity. Maintains a working knowledge of facilities, as well as special events and marketing promotions in order to advise customers of same, whenever possible. Assists other Slot persons as needed. Facilitates the flow of information, by attending regularly scheduled Departmental meetings and trainings. Responsible for maintaining a consistent, regular attendance record. Handles Guest & Employee disputes. Responsible for ensuring Casino Beverage Stations are properly maintained. Keep all areas clean & sanitized as directed. Other duties as assigned. QUALIFICATION REQUIREMENTS: High School diploma or equivalency degree required and 1 year of Slot Floor experience.

Job Description Shift Supervisor Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift Required Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred

Shift Supervisor Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing and engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Essential Functions Develop Servant Leaders-Puts your people and restaurant first-not yourself Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals Responsibilities Coaches, trains and develops team members around processes and procedures at each station Actively participates in team huddles offering great ideas Consistently thanks the team and celebrates success Serves as a role model and coaches Brand service behaviors Fixes bottlenecks, calls chicken drops and monitors Speed of Service Makes sure the restaurant is welcoming and clean Spends time with the guests in the dining room doing table touches throughout the shift Supports the team to resolve guest concerns quickly Ensures product quality and all standards are met on their shift Provides ideas to the restaurant General Manager to improve guest metrics and feedback Leads each shift by delegating duties, assigning tasks, and following up with all team members Must be proficient in each are of the restaurant to assist when necessary Uses shift tools and routines to ensure Quality, Service and Cleanliness Standards (QSC) are met Ensures accuracy of inventory and waste tracking Reviews and approves invoices and inter-store transfers (ISTs) Checks people charts and production planning and makes necessary adjustments Follows through with action plans for Employee Engagement, Voice of the Guest and Operational Assessments during the shift Required Education and Experience Minimum Age: 18 years old Previous restaurant leadership experience preferred