A leading MSP company in Hoboken, NJ is seeking an experienced MSP Sales Lead to drive growth and manage a team of Account Managers. The ideal candidate will have 3-5 years of B2B technology sales experience and a proven track record of exceeding quotas. This role focuses on developing customer strategies and promoting a consultative sales approach. Join a values-driven culture where your leadership can inspire success.
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$42k-130k yearly est. 1d ago
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Sales Lead - Construction & Renovation Projects - 1978
Bhired
Shift supervisor job in New York, NY
A kitchen renovation company is seeking a talented lead salesperson with a strong background in the construction or renovation industry. This role involves driving sales, building client relationships, and overseeing project acquisition from start to finish.
Responsibilities
Generating and closing leads for renovation projects
Meeting clients, assessing project needs, and presenting proposals
Managing the sales pipeline and tracking performance
Collaborating with internal teams to ensure smooth project handoff
Ideal Qualifications
Proven sales experience in construction or renovation
Strong communication and negotiation skills
Ability to work independently and meet sales targets
Goal-driven with a competitive, proactive mindset
Salary: Base + Commission (OTE $200k - $250k/Year)
To apply, please send your resume to ******************
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$40k-125k yearly est. 19h ago
Sales Lead: Direct Mail & Digital Personalization
Experiture
Shift supervisor job in New York, NY
A marketing technology firm based in New York seeks a Sales Lead to drive growth for direct mail and personalized marketing solutions. The role involves identifying new business opportunities, developing sales strategies, and managing client relationships. Candidates should have over 4 years of B2B sales experience, particularly in direct mail and marketing technology, alongside strong communication skills.
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A leading technology firm is seeking an experienced sales leader to manage revenue ownership and lead a high-performing sales team. The ideal candidate will have a solid track record in the adtech or MarTech industry, with proven experience in closing significant deals and achieving revenue targets. Responsibilities include devising go-to-market strategies, building key relationships with clients, and collaborating with other departments to ensure success. This role offers competitive compensation and robust employee benefits, including comprehensive insurance and retirement plans.
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$40k-125k yearly est. 2d ago
Brand-Driven Store Leader & Sales Coach
Tapestry, Inc. 4.7
Shift supervisor job in New York, NY
A leading global fashion house is seeking a Lead Supervisor to manage sales and operational tasks within the store. The ideal candidate will have experience in retail, particularly in luxury environments, and a strong focus on customer satisfaction. This position requires strong leadership skills, effective communication, and the ability to adapt to changing business needs. The role offers competitive pay and numerous employee benefits.
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$33k-46k yearly est. 2d ago
Care Team Lead - Home Health (Brooklyn)
Elara Caring
Shift supervisor job in New York, NY
A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare.
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$69k-134k yearly est. 19h ago
Production Supervisor - 2nd Shift
Quicksource Recruiting Solutions
Shift supervisor job in Saddle Brook, NJ
Our client, a well-established packaging manufacturer is in search of a 2nd Shift Production Supervisor. A person in this position will oversee personnel working out on the floor. The Production Supervisor will work closely with the Plant Manager to oversee quality, safety, production efficiency.
Responsibilities
Ensure that production team members have the tools and resources they need to be successful.
Set and adjust plant priorities to meet fast-paced and dynamic business and customer demands. Make decisions that ensure operational success.
Provide guidance and collaborate with managers on staffing, training, employee relations, and performance management, fostering the development of salaried and hourly team members.
Provide guidance to personnel on safe operating practices of converting equipment.
Value safety as the top priority. Work closely with the safety department to enhance current safety protocols and procedures.
Drive efficiency and profitability forward.
Qualifications
Experience working in a packaging manufacturing environment.
Strong background in manufacturing preferred.
High level knowledge of machinery and production systems.
$38k-59k yearly est. 5d ago
Contact Center Team Lead: Elevate CX & Coach Agents
TGI Office Automation 3.8
Shift supervisor job in New York, NY
A family-owned office technology provider in Brooklyn is looking for a full-time Contact Center Team Lead. This role supports the Customer Care Manager in managing daily operations and provides leadership to agents, emphasizing quality assurance and training. Candidates should have over 3 years in customer service, ideally with team lead experience, and possess excellent communication skills. Benefits include health insurance and a 401(k). The work schedule is Monday to Friday in-person at our Brooklyn location.
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$76k-108k yearly est. 2d ago
Retail Assistant Manager: Paid Training & Growth
Redlion Mobility
Shift supervisor job in New York, NY
A leading retail company in New York is seeking a Retail Store Manager. The role involves managing daily store operations, leading a team to exceed sales goals, and ensuring excellent customer experience. Candidates should have retail management experience, preferably in the consumer electronics sector, along with a flexible schedule and proficiency in Microsoft Office. Bilingual candidates (Spanish or French) are strongly preferred.
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$32k-38k yearly est. 19h ago
Baristas and Shift Leads - New Brooklyn Store
Partnerscoffee
Shift supervisor job in New York, NY
At Partners Coffee we are dedicated to roasting quality coffee and serving our customers to the highest standard. Our ideal is someone who's passionate about coffee and hospitality and likes a busy cafe. A great coffee experience is our desire for every guest.
We are looking for a Full and Part-time Baristas and Full-time Shift Leads to join the opening team at our newest cafe in Williamsburg, Brooklyn. Our team members must have a passion for hospitality, excellent customer service skills, a strong interest in coffee, and a willingness to learn and improve with our education and training.
We are hiring a mix of Part and Full timers. Part-time is less than 30 hrs/week or 3-4 days. Full-time is 30+ hours a week. We run a mix of 6 and 8 hour shifts. All staff need to be available one day on the weekend.
The rate is dependent upon experience. For Baristas it ranges between $17-17.50/hr. Shift leads are $18.50-19.50. Both roles earn tips.
Responsibilities:
Provide excellent customer service.
Craft beverages to our standard, including pourovers
Have a good working knowledge of our coffee offerings
Maintain the cafe through busing tables, sweeping, and washing dishes
Maintain a clean workspace that aligns with DOH standards
We're looking for someone who:
Is a team player
Communicates clearly with team members and management
Has a love of specialty coffee
Requirements:
1+ years working in speciality coffee.
Experience working on Modbar, a plus
The ability to work on your feet for 8+ hours
Lift up to 30lbs
Climb stairs and ladders
Hear audible cues and taste coffee
You will be engaged in repetitive physical movements of the hands and wrists throughout the day
Partners Coffee provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We look forward to meeting you soon!
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$17-17.5 hourly 2d ago
Shift Supervisor
Tandym Group
Shift supervisor job in New York, NY
A non-profit in NYC is looking for a ShiftSupervisor to join their growing team at one of their new locations opening in Queens! The Residential ShiftSupervisor will provide leadership and supervision for operational staff during their assigned shift. They will be responsible for generating work schedules and assignments for operations staff, security and maintenance personnel.
About the Opportunity:
Start Date: ASAP
Schedule: M-F AM or PM shift
Setting: Transitional Housing
Responsibilities:
Position Requirements, Education & Essential Skills
Assist leadership with staff scheduling, assignments, and daily operations
Supervise Residential Specialists and assign tasks as needed
Coordinate with DHS vacancy control regarding family placements
Provide crisis intervention and incident response
Arrange coverage for unscheduled absences and emergencies
Track incidents, client issues, complaints, and client property
Conduct facility rounds to ensure safety, security, and cleanliness
Monitor daily census and ensure required systems are updated
Reconcile and track Metrocards in accordance with policy
Support intakes, unit assignments, and census data collection
Maintain records for safety, fire, and building inspections
Perform other duties as assigned
Qualifications:
High School Diploma/GED required; Bachelor's degree preferred
Experience working with at-risk adults, homelessness, or residential settings
Demonstrated cultural sensitivity and experience with diverse and marginalized populations
Ability to work independently and as part of a team in a 24-hour facility
Strong written and verbal communication skills
Proficiency in Microsoft Office and basic computer applications
Flexible schedule availability as needed
$31k-40k yearly est. 5d ago
Sales Supervisor, Madison Ave
Veronica Beard 3.9
Shift supervisor job in New York, NY
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Madison Ave location.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills (Spanish speaking is a plus)
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
The base hourly range for this role is between $19.00 and $21.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$19-21 hourly 3d ago
Team Leader, RN
Christian Health 3.7
Shift supervisor job in Wyckoff, NJ
Hourly Rate Range: $43.58 - $46.15
When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials.
We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.
Why Join Our Team
Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference - come join us!
We have an exciting opportunity for a Full-Time Team Leader, RN to join Heritage Manor. The Team Leader LTC is responsible to provide leadership, direction and support in accordance with the goals and objectives of Christian Health and Nursing Department. Such supervision must be in accordance with current Federal, State and local standards, guidelines and regulations that govern the facility and as may be required by the Director/Assistant Director or ShiftSupervisor to ensure that the highest degree of quality care is maintained at all times. Demonstrates an understanding of, and embraces, the mission statement of Christian Health.
Competencies:
Ensures that all personnel involved in providing care to the resident are aware of the Plan of Care in administering daily care to the resident.
Review incident reports and initiate investigation.
Attend Interdisciplinary meetings and reviews Plan of Care with resident/families and charts notes in an informative and descriptive manner that reflects the care provided to the resident as well as the residents' response to the care.
Notifies the resident's attending physician and next of kin when there is a change in the resident's condition.
Completes accident/incident reports, as necessary.
Accompanies WOCN in weekly wound rounds. Review weekly wound logs; ensures that new wounds are measured and log is completed. Ensures appropriate interventions are ordered and in place and that weekly assessment are being completed by wing nurse.
Monitor call bell response time.
Participates in the maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel.
Reviews, prepares and administers medications and treatments as ordered by the physician and within the guidelines of good nursing practice.
Develops work assignments and/or assists in completing and performing such tasks.
Reviews medication administration records for completeness of information, accuracy in the transcription of the physician's order, and adherence to stop policies.
Directs the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long term care facility ensuring that policy and procedures are followed.
Admits, transfers, and discharges residents as required.
Provides direct patient care.
Obtains sputum, urine and other lab tests as ordered.
Makes independent decisions concerning nursing care.
Ensures resident's rights are being met by all nursing staff.
Ensures that narcotic records are accurate for shift, for the unit Omni cell and for those residents assigned. Notifies the Supervisor of all drug and narcotic discrepancies noted on your shift.
Maintains effective discipline through communication, coaching, counseling and corrective action.
Completes performance evaluations for Certified Nursing Assistants and provide feedback to staff regarding performance.
Consults with the resident's physician in planning resident care, treatment, rehabilitation, etc. as necessary.
Schedules daily rounds to observe resident status, staff needs, as well as staff adherence to Policy and Procedure.
Maintains the confidentiality of all resident care information and staff maintains resident's dignity and confidentiality.
Reviews complaints and grievances made by the resident/family and makes a written/oral report to the Supervisor.
Assures that a stock level of medications, medical supplies, equipment, etc. is maintained on premises at all times to adequately meet the needs of the resident.
Meets with residents, and/or family members, as necessary. Reports problem areas to the Supervisor.
Assists the staff nurse in monitoring seriously ill residents.
Gives/receives the nursing report upon reporting in and ending shift duty hours.
Orders prescribed medications, supplies and equipment as necessary and in accordance with established policies.
Participates in the orientation of new residents/family members to facility.
Ensures that all nursing service personnel follow established departmental policies and procedures.
Transcribes physician's orders to electronic Physician Order record, medications administration records and treatment/care plan as required.
Provides information to the Quality Assurance and Assessment Committee as requested.
Monitors shift's personnel to assure that they are following established safety regulations in the use of equipment and supplies.
Keeps the Supervisor informed of the status of residents and problem areas through written/oral reports.
Recommends to the supervisor the equipment and supply needs of the department.
Reports problem areas to the Supervisor.
Performs administrative duties such as completing Medical forms, reports, evaluations, studies, charting, etc. as necessary.
Monitors medication passes and treatment schedules to assure that medications are being administered as ordered and that treatments are provided as scheduled.
Requisitions and arranges for diagnostic and therapeutic services as ordered by the physician and in accordance with established procedures as necessary.
Administers professional services such as; catheterization, tube feeding, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving massages and range of motion exercises, care of the dead/dying, etc. as required.
Develops work assignments, and/or assists Staff nurses in completing and performing such tasks.
Conduct regular rounding & makes reports and recommendations to Nursing Administration concerning operations of their unit.
Attends and participates in continuing educational programs designed to keep abreast of changes in this profession, as well as to maintain licensure on a current status.
Participates in survey (inspections) made by authorized government agencies.
Assists in the preparation of the Nursing Services Department's budget for equipment, supplies and labor.
Assists in developing, implementing and maintaining safety standards, infection control protocols and procedures for reporting hazardous conditions or equipment.
Carries out QAPI roles and responsibilities as assigned in an effort to improve processes involved in health care delivery and resident quality of life.
Follows established policies and procedures in support of CH QAPI efforts to ensure high quality care.
Qualifications:
Must possess, as a minimum, one year experience in a hospital, long-term care facility, or other related health care facility.
Must have training in rehabilitative and restorative nursing practices.
Must possess a current, unencumbered license to practice as a RN in New Jersey.
Schedule: 8am-4pm, Monday - Friday.
Education: A graduate of an accredited school of nursing. BSN Preferred.
Christian Health offers a wide variety of benefits to full-time employees that includes:
Discounted health insurance
Dental Program
Paid Vacation, Personal days, Holidays and New Jersey Sick leave
401k plan for all employees who are 21 or older
Group Life Insurance & Voluntary Life Insurance
Tuition Reimbursement
Flexible Benefit plan
Employee Assistance Program
Direct Deposit
Credit Union
Child Day Care Center on campus
Gift shop on campus
Free onsite parking on campus
Free meals for all employees
Pay differentials
Exclusive employee discounts and special offers
Access to earned wages prior to payday
If you are interested in this great opportunity, please apply today on our website listed below.
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$43.6-46.2 hourly 4d ago
Team Lead
Presidio Networked Solutions, LLC
Shift supervisor job in New York, NY
Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights.
The Role
Presidio is seeking a Team Lead to join our team Remotely. We are looking for a Team Lead, Collections to oversee collection of all leasing/third party bill to customer cards, track, distribute and review all Auditor samples and selections. This person will be responsible for the collection of all receivables due to the Company. He/she will work with members of management team to develop effective collection strategies and continuously evolve the collection process, mentor and coach Accounts Receivable analysts, review policy and procedure documents to ensure current, perform a variety of accounting tasks including but not limited to the following: based on the Monthly Aging, contact delinquent customers. He or she will also be responsible for the daily management of 3-5 Collectors, who will report directly to them.
Responsibilities include:
Internal and External customers to resolve collection issues in a timely manner, and to review risk factors in order to take the appropriate action.
Prepare reports by collecting and summarizing account information and trends.
Analyze delinquent accounts and prepare reports on highest risk accounts including recommendations for resolution.
Provide supervision, coaching and training of staff, to include conducting performance evaluations and insuring staff compliance with all policies and procedures of department. Federal regulations
Communicating via phone, email, fax, or regular mail with customers and vendors.
Perform other duties as assigned.
Required Skills and Professional Experience
BA/BS degree in Business Administration/Management, Accounting, or related degree required.
A minimum of 3-5 years of progressively responsible experience in AR.
Experience hitting collections goals while maintaining strong customer relationships.
Proficiency in written, oral and reading communication skills in order to accurately obtain, interpret and transcribe a variety of communication and instructions.
Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint.
Experience with ERP systems required. Great Plains experience preferred.
Demonstrated analytical and problem-solving skills.
Your future at Presidio
JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future.
Ready to innovate? Let's redefine what's next-together.
About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit *****************
*****
Applications will be accepted on a rolling basis.
Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.
To read more about discrimination protections under Federal Law, please visit:
If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to
for assistance.
Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to
.
Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Recruitment Agencies, Please Note:
Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$69k-134k yearly est. 1d ago
Team Lead, Global Series Royalties & Legacy Entities
Springer Nature
Shift supervisor job in Jersey City, NJ
Job Title: Team Lead, Global Series Royalties & Legacy Entities
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
About the Role
Own and continuously improve the end-to-end royalty operations for the Book series globally and established (legacy) book entities (legacy entities are publishing entities, where growth is limited to revised editions). From timely and accurate contract processing to calculations, statements, payments, and author query resolution, being part of the global Book Royalty department. Managing royalties for book series globally and working closely with publishing. Safeguarding controls and ensuring compliance with governmental, legal, and tax requirements. Act as a process lead or new sales models and package calculation models. In this role, you also act as deputy for the Global Royalties operations manager during peaks/absence.
This role will be in our Berlin or Jersey City offices on a hybrid working model.
Role Responsibilities:
Book series editors' contracts, calculations & Statements
Manage the End-to-end Royalty process for Book series. This includes maintaining current databases of series Editor obligations (royalty-bearing, fixed fee, non-royalty, and hybrid contracts), including tiering/escalators, deliverables, and exceptions.
Review & process/link contracts of series editor obligations in the royalty system, release payments before due dates.
Recommend and communicate payment policy changes based on meaningful and measurable data analysis.
Oversee and approve 1st level payment entries for fixed fee agreements. Ensure SLA is met.
Recommend policy / process changes.
Ensure compliance with internal controls, regulatory requirements, and ensure the process is audit-proof.
Partner with IT on fixes/enhancements; plan UAT and controlled releases.
Identify and implement continuous improvement opportunities.
Legacy entity book royalty contracts, calculation & Statements
Ensure timely contract processing, validate royalty conditions, etc.
Run/oversee and validate royalty calculations, including recoupments.
Oversee the creation and submission of Royalty statements.
Ensure queries from authors and internal stakeholders are resolved.
Process lead New sales distribution models & Package calculation models
Lead the design, governance, and evaluation of new royalty models related to new sales distribution models.
Own package calculation models and allocation rules (e.g., title weighting, list price pro-rata, usage/consumption keys, Caps, multi-component splits).
Define requirements, document assumptions of new royalty models, and align with Publishing, Tax, Legal, and Finance.
Configure rules in the royalty system to automatically calculate the royalties of the new Royalty Business models, perform UAT, validate output, and sign off.
Monitor variances between expected and actual allocations, drive root cause analyses and fixes, and communicate impact to stakeholders if abnormalities occur.
All of the above need to be performed/executed in close conjunction with the Manager Global Royalty operations and VP Global AP & Royalties.
Compliance, tax & Controls
Ensure compliance with VAT/Tax, withholding tax, and reporting to the local government if required.
Prepare materials for internal/external audits. Implement and track remediation actions of any audit outcome.
Monitor performance, drive corrective actions, report issues, and discuss potential improvements with the Manager Global Royalty Operations.
Work closely together with Finance, Legal, the compliance team, and Tax.
Reporting, analytics
Maintain monthly Royalty KPI's & Dashboards.
Support Finance with accruals, reconcile sales interfaces.
Report on recoupment progress for advances, outstanding balances, or balances to be written off.
Leadership, Team management & Stakeholder management
Lead any direct reports that manage all non-emerging entities. This includes: coaching, coverage planning, and performance reviews.
Deputy for the manager of Global Royalty Operations.
Work closely together with the Manager Global Royalty Operations on hiring employee replacements.
Build strong relationships with Editorial/Publishing, contract management/Legal, Sales operations, AP, VMD, Tax, Finance, and IT.
Experience, Skills & Qualifications:
Bachelor's in accounting/finance / MBA (or equivalent).
5+ years of experience in a complex Royalty organization, and 2 years of Team lead experience.
Strong knowledge of royalty accounting and core accounting principles.
Proven contract interpretation (Royalty conditions, tiering/escalators, bundles, and exposure to usage-based royalty models.
Hands-on with royalty solutions, such as Rights Line (Alliant), Vista Royalties, Virtusales (Biblio), Vistex. As well as a good understanding of ERP systems such as SAP, Oracle.
SLA/KPI driven service delivery.
Excellent in writing and verbal communication, customer service oriented.
Process owner mindset: continues improvement mindset, end-to-end process accountability, understanding of how upstream and downstream input affects the processes, designing SOPs/controls, RACI, managing change, and measuring outcome. Think globally, standardization, and harmonisation.
Operational: Hands-on, comfortable with allocation logic, scenario testing, UAT, customer-focused, and able to deliver under pressure.
Analytics: Identify bottlenecks, perform root cause analysis, and fixes, confident with Excel, KPI storytelling, reconciliations, exception handling, variance analysis, and data-driven decisions.
People management: Coaching, building, and guiding a team. Provide feedback, expectations settings, and actively discuss employee development/growth.
Technical Capability:Uses technical / job knowledge and experience to meet and exceed job requirements/customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives.
Customer Focus (internal and external customers): Nurtures relationships by recognizing and delivering on internal and external customers' needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships.
Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust): Builds effective relationships through positive communication that motivates and influences others. Honest and trustworthy; a valued team member, actively involved in achieving team objectives. Works cooperatively and flexibly with other members of the team.
Problem Solving: Takes initiative to identify current and potential problems and determines the best solution. Identifies the cause of problems and key issues through investigation; identifies effective, logical, and practical solutions.
Personal Effectiveness (incorporating results focused, productivity, ownership, delegation): Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to the overall success of the business
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here gp/group/taking-responsibility/diversity-equity-inclusion
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
US employees are eligible for benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan.In order to comply with various pay transparency laws and legislations in the United States, the salary range and benefits for this position are included. This information is only applicable to US-based candidates and the actual salary offer may vary based on work experience, education, skill level and equity. Salary ranges differ by country due to various local market considerations. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. US Annualized Base Salary Range: $90,000 - $110,000.
For more information about career opportunities in Springer Nature please visit SpringerNatureCareers
#LI-EP1
$90k-110k yearly 2d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Shift supervisor job in Nutley, NJ
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
Starting Pay:
$18.00 - $19.50
$18-19.5 hourly 3d ago
Team Leader, Australia Awards South-Asia & Mongolia
Palladium 3.1
Shift supervisor job in New York, NY
We are searching for an experienced Team Leader, Australia Awards South-Asia & Mongolia at our Colombo facility. Primary Duties and Responsibilities:
The Team Leader at AASAM leads the delivery of all aspects of the AASAM program, including strategic oversight of program objectives, team activities, program delivery, and engagement with program partners. This role involves ensuring the program remains innovative, adaptable, and capable of delivering high-quality, cost-effective development outcomes in accordance with the client Head Contract. The Team Leader is responsible for developing close relationships with donors, developing and implementing program strategies, maintaining technical rigor, and enabling a high-performance, collaborative culture. Additionally, the Team Leader oversees budgeting, monitoring, and risk management, while translating client objectives into effective actions. The role also includes overseeing Palladium's intelligence gathering, learning, and communications to enhance the program's reputation among stakeholders.
Australia Awards - South Asia and Mongolia is managed by the Australian Government's Department of Foreign Affairs and Trade (DFAT) and is administered by Scope Global Pty Ltd (a wholly owned entity of Palladium International Pty Ltd). It is a multi-country program with service delivery offices in Colombo, Dhaka, Islamabad, Kathmandu,Thimphu and Ulaanbaatar. Leadership, coordination, and support are provided by a regional team based in a range of locations in the South Asia region as well as in Scope Global's Offices in Adelaide and Brisbane.
Australia Awards are provided to build the skills and knowledge of individuals so that they can contribute to their country's development, and to support the ongoing development of links between Australia and the countries to which it provides development assistance. The Australia Awards are an important part of the Australian Government's focus on public and economic diplomacy, and provide long term Scholarships, Short Courses and other training opportunities. The Team Leader manages the entirety of Australia Awards South Asia and Mongolia, working closely with DFAT Canberra and the DFAT posts in program countries.
The Team Leader oversees all Program Country Offices and has overall management responsibility for all Program staff. This position is based at the Regional Hub in Colombo, Sri Lanka. Frequent travel to other program locations will be an essential part of the role.
Primary Responsibilities
The primary responsibilities of the Team Leader can be broadly described as follows:
Effective strategic leadership and relationship management
Provide strategic and operational management of all aspects of the program
Provide strategic and technical direction to staff, and strategic and technical advice to DFAT as required, including on the selection, design and implementation of all program modalities
Participate in, or lead (when directed to do so) strategic engagement with partners
Participate in all key discussions with DFAT and respond to all requests for information in a timely fashion
Develop and maintain productive working relationships with DFAT, program stakeholders, and within the contractor team
Effective Program Management
Ensure successful delivery of services, and ensure those services are consistently of high quality
Oversee the ongoing development and implementation of program planning and management systems, monitoring and evaluation, alumni engagement and communication and stakeholder relationships
Ensure on-time delivery of all required program outputs to a high quality standard
Oversee the establishment and operation of all program offices with all necessary staff and operational resources
Effective team leadership and development
Lead all program staff in the active pursuit of social inclusion, equity and ethical standards including attention to gender, disability, child protection, anti-corruption and participation
Take responsibility for the performance and management of all program staff, providing particular mentoring and support to Country Program Managers to enhance and develop their skills by implementing, development, coaching and mentoring practices and by assigning each Country Program Manager senior responsibility as program-wide practice leader in a designated area
Effective team performance
Promote of a positive program and AASAM team culture
Contribute to continuous improvement in service delivery and program performance
Maintain a general understanding of other Programs and Projects at Palladium and identify areas for networking and collaboration
Work with a collaborative and team based approach
Quality and Legislative Compliance
Comply with DFAT and Palladium policies, procedures, practices and quality systems
Comply with role specific policies and procedures
Ensure role specific procedures and all relevant documentation are kept current and available on SharePoint
Other
Travel locally and internationally, as required.
Advocate for Palladium and Australian development priorities
Comply with, and advocate for, DFAT's policies in all aspects of implementation, including gender, disability, fraud and anti-corruption, PSEAH, child protection and environmental and social safeguards. This includes incorporating policy principles into planning and everyday work, promoting process improvements, and reporting concerns to your Line Manager or Palladium's Integrity Hotline (details on Palladium website).
Operate with high levels of integrity, consistent with the intent of DFAT's Ethics, Integrity and Professional Standards Policy Manual.
Required Qualifications:
Minimum Education and Experience Required
10 years or more experience in strategic leadership and senior management of international development programs, ideally relating to scholarships, capacity building or training;
Demonstrated skills in effective communication and collaboration with stakeholders from many different perspectives, including DFAT and partner governments.
Demonstrated capacity to manage staff and build teams across multiple locations, cultures and language groups, working respectfully and in a way that builds staff capacity, commitment, ownership and performance;
Proven capacity to develop, manage and oversee significant budgets;
Ability to adapt and respond to changing circumstances;
Demonstrated understanding of development and developing country contexts;
Outstanding verbal and written communication skills, including the ability to negotiate with a variety of different people and to communicate complex issues in plain language;
Proven ability to live and work effectively in cross-cultural contexts;
High ethical standards and a commitment to demonstrating integrity and professionalism;
Relevant tertiary qualifications.
Desired
1. Experience living and working in South Asia
2. Relevant language skill
Closing date: Saturday 24 January 2026, 11.59pm AEDT
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss.
Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
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$35k-51k yearly est. 4d ago
MSP Sales Lead
Emazzanti
Shift supervisor job in Hoboken, NJ
## MSP Sales LeadHoboken, NJ · Full-time · Management#### About The PositionThis is a high-impact role for a strategic and hands-on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win - together.* Ongoing leadership development and coaching* A values-driven culture where your voice matters* Opportunity to grow with a fast-paced, award-winning MSP* Be part of a team where passion meets purpose, and every win is celebrated At eMazzanti, our core values shape everything we do:* Passion for excellence - We take pride in doing things the right way the first time.* Customer satisfaction - We go above and beyond to delight our clients.* Innovation & agility - We adapt fast, stay curious, and challenge the status quo.* Integrity & trust - We do what we say and say what we mean.* Winning as a team - We believe collaboration fuels success.If these values resonate with you and you're ready to lead with influence, deliver with purpose, and inspire performance, we want to meet you.What You'll Do:* Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals* Build and execute scalable customer growth strategies across our SMB client base* Promote a customer-first, consultative sales approach that deepens client relationships* Conduct regular pipeline reviews, track KPIs, and drive accountability and outcomes* Support AMs by joining client calls, guiding deal strategy, and resolving escalations* Cultivate a culture of proactive outreach, ongoing communication, and strategic account planning* Partner with service, operations, and marketing to enhance customer experience and drive retention* Use CRM tools like ConnectWise to track activities, opportunities, and churn risks* Play a hands-on role in hiring, training, and scaling the Account Management team#### Requirements* 3-5+ years of experience in B2B technology sales (MSP or IT consulting preferred)* 2+ years leading or managing high-performing sales/account teams* Proven success hitting or exceeding quota - both personally and through your team* Deep understanding of the SMB technology landscape and value-based selling* Proficiency with ConnectWise or similar CRMs (preferred)* Strong skills in sales operations, forecasting, and workflow optimization* Excellent communication, coaching, and organizational abilities* A strategic mindset with a hands-on, roll-up-your-sleeves attitude* Bachelor's degree in Business, Technology, Communications, or a related field* A positive mindset, strong work ethic, and a genuine desire to have fun while winning
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$42k-130k yearly est. 1d ago
Renovation Sales Lead - Close Large-Scale Projects
Bhired
Shift supervisor job in New York, NY
A kitchen renovation company is looking for a talented lead salesperson to drive sales and manage client relationships in New York. The ideal candidate will have proven experience in the construction or renovation industry, strong communication skills, and the ability to work independently. This position offers a base salary plus commission, with total earnings estimated between $200k and $250k per year.
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$40k-125k yearly est. 19h ago
Contact Center Team Lead
TGI Office Automation 3.8
Shift supervisor job in New York, NY
Job Details
Salary Range: $60,000.00 - $67,000.00 Salary
Contact Center Team Lead
Department: Customer Care
Reports To: Customer Care Manager
The TGI Story
A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today's complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.
TGI's Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.
Website: **********************
Summary
The Contact Center Team Lead supports the Customer Care Manager in overseeing daily contact center operations while providing frontline leadership to agents. This role plays a key part in quality assurance, coaching, training, and operational support, with preferred experience handling supply orders and service calls. The Team Lead acts as a bridge between agents and management, ensuring consistent service delivery, adherence to standards, and continuous performance improvement.
Responsibilities
Support Manager with daily operations, staffing coverage, and escalations
Provide real-time agent support and lead by example
Conduct QA reviews (calls, emails, tickets) and deliver feedback
Coach agents to improve KPIs (CSAT, SLA, AHT, Quality)
Support onboarding and ongoing training initiatives
Assist with supply ordering and service call workflows
Troubleshoot supply/service issues and ensure proper documentation
Identify trends and recommend process improvements
Required Qualifications
3+ years contact center/customer service experience
Prior Team Lead, Senior Agent, QA, or (onsite & Virtual) Training experience
knowledge of contact center metrics
Excellent communication and organizational skills
Preferred Qualifications
Experience with supplies and service calls
CRM/contact center platform experience e.g. Five9 or similar software
High-volume, Fast paced, SLA-driven environment
College degree
Skills
Leadership
Manager support
Quality focus
Coaching
Problem solving
Customer-Centric
Job Type
Full-time
Pay
$60,000 - $67,000
Benefits
Dental Insurance, Health Insurance, Vision Insurance, PTO, and 401(k)
Schedule
Monday to Friday
Work Location
In-person: Brooklyn, NY (120 3rd St, Brooklyn, NY 11231 (free limited employee parking))
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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How much does a shift supervisor earn in Newark, NJ?
The average shift supervisor in Newark, NJ earns between $28,000 and $46,000 annually. This compares to the national average shift supervisor range of $26,000 to $44,000.
Average shift supervisor salary in Newark, NJ
$36,000
What are the biggest employers of Shift Supervisors in Newark, NJ?
The biggest employers of Shift Supervisors in Newark, NJ are: