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  • Surveillance Shift Supervisor

    Par-A-Dice Hotel Casino

    Shift supervisor job in East Peoria, IL

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The main purpose the closed circuit television agent exists is to observe all guest and employee activities by closed circuit television for any violation to the Illinois Gaming Board. If violations occur, the Surveillance Shift Supervisor is responsible for taping the violations and preparing all reports in a manner necessary to be used as evidence in court. Daily Supervisory Activities: Oversees daily shift operations of Surveillance Department in order to protect company assets and the integrity of Company. Works with and trains Surveillance Agents. Responds to daily activity, requests from other departments, and performs other Surveillance room duties as assigned. Monitor Employee and Patron Activity: Watch games, money transactions, change tapes, maintain equipment, etc. in order to guarantee compliance with gaming regulations and to protect company assets. Administrative: Often must maintain contact with key Casino, Security, and Gaming Board personnel in relation to proper coverage of company assets, and monitoring the proper enforcement of gaming regulations. Must maintain through logs for a variety of areas, i.e., tape exchange, contracts, pass a long log, incident reports, etc. Miscellaneous: Completes various activities as assigned by management/supervises projects/activities or programs assigned to their position or the Agents, as required or as need arises. Qualifications 3-5 years of Surveillance experience. Must have strong observation skills. Must be able to follow strict guidelines/policies. Must be able to sit and remain alert for extended periods. Must demonstrate good judgement. Ability to use hand(s) to perform two skills simultaneously. Must have reliable transportation. Good knowledge of casino games. Must have knowledge of all state regulations, departmental procedures, and company policies. Must have computer knowledge. Additional Information Compensation pay range - $43,888 -$61,000 annually. Boyd Benefits 2025.pdf All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $43.9k-61k yearly 1d ago
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  • Financial Sales Contact Center Leader

    Compeer Financial 4.1company rating

    Shift supervisor job in Bloomington, IL

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit************************ This position offers a hybrid work option up to 50% remote and is based out of the Lakeville, MN; Sun Prairie, WI; or Bloomington, IL office location. The contributions you will make: This position is responsible for driving loan growth by leading a high-performing inside sales team that qualifies marketing leads, manages inbound and outbound calls, assists with incomplete online loan applications, and proactively engages both new and existing clients. The incumbent leverages these expertise in sales leadership, lending, and contact center operations to drive loan conversion, enhance client experiences, and support organizational growth targets. A typical day: Leadership and Team Management. Champions the brand; serves as a role-model for the vision, mission and values of the organization. Supports Compeer's strategic initiatives. Utilizes and reinforces the use of the Team Relationship Model. Keeps abreast of industry best practices. Identifies and executes efficient and effective practices that enhance the team's value. Recruits, selects, trains, evaluates, compensates, recognizes and motivates team members. Assigns and adjusts team member workload based on skill sets and priorities. Works with the team to solve problems and meet objectives. Promotes a client focused, team-based sales strategy to maximize results. Leads, coaches, and develops an inside sales team to achieve loan growth and conversion goals. Provides regular performance feedback and conduct call coaching sessions to ensure quality and compliance. Creates a motivating, accountable, and collaborative team environment. Sales and Lending Execution. Oversees team execution of inbound and outbound sales calls, online loan application follow-ups, and chat responses. Ensures accurate client needs assessment and alignment with lending products. Serves as a subject matter expert on loan products, processes, and compliance requirements. Acts as a resource for escalated client situations requiring both sales skill and lending expertise. Assesses Inside Sales potential and sets goals in alignment with Compeer goals. Monitors progress toward goals and objectives for areas of responsibility. Develops and executes inside sales and marketing strategies and plans. Coordinates team resources and determines areas of priority. Call Center Operations. Monitors call center performance, ensuring service levels, first response times, and follow-up standards are met. Optimizes call routing, scheduling, and resource allocation to maximize efficiency. Tracks and analyzes call and lead activity to identify opportunities for improved productivity. Performance Management and Reporting. Tracks and reports on KPIs including call volume, call completion rate, lead conversion, loan applications, and closed loan volume. Collaborates with lending operations and sales leadership to align pipeline management with organizational goals. Recommends and implement strategies to improve team efficiency, loan conversion, and client satisfaction Process and Continuous Improvement. Ensures adherence to sales processes, compliance standards, and CRM best practices. Partners with marketing, product, and lending operations teams to refine lead management and loan application processes. Drives continuous improvement initiatives for both client experience and sales effectiveness The skills and experience we prefer you have: Bachelor's degree in business administration, finance, economics, agribusiness or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Direct experience in lending products and loan processes (e.g., consumer, ag, or commercial lending). Minimum 7 years of experience in sales including customer relationship preferably in financial services or lending. Minimum three years of contact center management experience required. Proven track record of achieving and exceeding sales and loan conversion targets. Strong communication, coaching, and leadership skills. Deep understanding of contact center metrics and sales KPIs. Client-focused with ability to balance sales performance and service excellence. Proficiency in CRM and call center systems. Knowledge of federal and state (Illinois, Minnesota, and Wisconsin) laws, regulations and compliance requirements specific to the financial industry and Farm Credit. In-depth understanding of the sales process. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. Strong problem solving, decision making and organizational skills. Strong computer skills, including MS Office applications. Advanced knowledge of sales and sales management techniques. Working knowledge of the agriculture industry. Working knowledge of Core lines of business. Skill in organizing and planning. Skill in delegating tasks and responsibilities. Valid driver's license. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$82,400-$124,500 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $82.4k-124.5k yearly 5d ago
  • Full-Time Shift Supervisor (Havana, IL)

    Ace Hardware 4.3company rating

    Shift supervisor job in Havana, IL

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service Project a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Help ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store. Communicate any operational or managerial issues to the General Manager in a timely manner. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Help ensure that weekly price changes and label updates are completed timely and accurately. Assist with all cashiering functions including training, maintenance, audits, and reports. Perform all other duties as assigned. Inventory & Merchandising Help ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely. Assist with maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising. Lead by example; be approachable by all associates and customers. Assist in training of all associates. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $17/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $17 hourly 1d ago
  • Shift Supervisor

    NRG Energy, Inc. 4.9company rating

    Shift supervisor job in Pekin, IL

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! **Job Purpose** This position directs the ongoing operational shift activities of the power plant and is responsible for the safe, reliable and efficient operation of individual units in compliance with all environmental regulations. **Essential Functions:** + Administer and monitor equipment safety lockout/tagout system. + Promotes accident prevention and safety awareness by conducting pre-shift briefings, weekly safety meetings, job safety audits and accident investigations. + Supervises the duties of operating and fuel handling personnel during off-shift periods, directs maintenance personnel for priority work. + Monitors and evaluates maintenance activities to expedite return of equipment and systems to service. + Directs activities of the station Fire Brigade and acts as incident commander during plant emergency conditions. + Performs administrative duties for operations and fuel handling to include timekeeping, scheduling, shift and environmental logs/records, initiation of work requests and documentation of equipment testing and inspections. + Leads troubleshooting of equipment problems to correct the problem or recommends corrective actions; involves operators to develop technical expertise within the work group. + Performs housekeeping assessments, assures shift cleaning and housekeeping assignments are completed, and directs work assignments to maintain acceptable plant conditions. + Ordering of consumable materials such as fuel, oil, hydrogen, CO2 and ammonia. + Directs all station operations at the plant during the off-shift periods as the lead management person on shift. + Generates repair tickets to insure maintenance problems are properly and timely repaired and participates in station work management through daily planning discussions and outage planning with the cognizant maintenance personnel. + Provides direct supervision of union represented employees, training instruction to operators, developmental and performance based coaching, and disciplinary action when appropriate. + Communicates with other departments on unit status, deratings, plant operating risks, and scheduled maintenance affecting unit capability on a daily basis. **QUALIFICATION GUIDELINES** Any combination equivalent to, but not limited to, the following: **Required:** + Minimum high school education or equivalent. + Basic computer knowledge. + 5 or more years of work experience in a power plant or related industrial setting **Preferred Qualifications:** + 2 year Associate Engineering degree or applicable military service + Previous supervisory experience + Experience with station systems and equipment **Knowledge/Skills/Abilities:** + **_Detailed knowledge of unit generating sub-systems and operational procedures and guidelines._** + **_Basic mechanical, electrical and chemical theories as they relate to power generation._** + **_Decision making skills._** + **_Ability to train new operators._** + **_Proficient oral and written communication skills._** **Physical Requirements/Working Conditions** : This position is a combination of work in office and industrial settings. Moderate physical activity is regularly required including walking, climbing stairs and ladders, crawling through equipment, bending, and entering confined spaces. Person must be able to wear required personal protection equipment (PPE) such as hard hats, safety glasses, goggles, face shields, hearing protection, respirators, fall protection harnesses, and other PPE as required. **_(Management reserves the right to change, rescind, add, or delete the duties and responsibilities of positions within the job classification at any time.)_** _The base salary range for this position is: $113,600 - $170,400* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts._ NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.
    $32k-38k yearly est. 31d ago
  • Residential Shift Leader

    Chestnut Health Systems 4.2company rating

    Shift supervisor job in Bloomington, IL

    Use your behavioral health background and your leadership and organizational skills to make a difference in the lives of our residential clients during 3rd shift. This is a full-time role in Bloomington, IL. Chestnut offers excellent benefits, a career path, and opportunities for tuition reimbursement!” Responsibilities Admit clients for residential treatment. Work with individual clients, providing behavioral and emotional management skills. Reinforce unit rules and behavioral contracts. Conduct recreation and education groups. Implement treatment program schedule. Maintain therapeutic treatment environment and facility safety and cleanliness. Help clinical staff to monitor medication disbursement. Monitor and collect urine screens and BACs. Train staff members. Ensure adequate staffing in the event of unplanned employee absences. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 20 years old. High school diploma or equivalent with two years' experience in substance use treatment or recovery OR a Bachelor's degree in a related field. Ability to effectively direct unit activities. Good oral and written communication skills. Basic computer skills including Microsoft Office and an electronic medical record. Valid driver's license, private auto insurance, and ability to be insured. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!
    $19-20 hourly Auto-Apply 11d ago
  • Shift Supervisor

    It Works 3.7company rating

    Shift supervisor job in Pekin, IL

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Purpose This position directs the ongoing operational shift activities of the power plant and is responsible for the safe, reliable and efficient operation of individual units in compliance with all environmental regulations. Essential Functions: Administer and monitor equipment safety lockout/tagout system. Promotes accident prevention and safety awareness by conducting pre-shift briefings, weekly safety meetings, job safety audits and accident investigations. Supervises the duties of operating and fuel handling personnel during off-shift periods, directs maintenance personnel for priority work. Monitors and evaluates maintenance activities to expedite return of equipment and systems to service. Directs activities of the station Fire Brigade and acts as incident commander during plant emergency conditions. Performs administrative duties for operations and fuel handling to include timekeeping, scheduling, shift and environmental logs/records, initiation of work requests and documentation of equipment testing and inspections. Leads troubleshooting of equipment problems to correct the problem or recommends corrective actions; involves operators to develop technical expertise within the work group. Performs housekeeping assessments, assures shift cleaning and housekeeping assignments are completed, and directs work assignments to maintain acceptable plant conditions. Ordering of consumable materials such as fuel, oil, hydrogen, CO2 and ammonia. Directs all station operations at the plant during the off-shift periods as the lead management person on shift. Generates repair tickets to insure maintenance problems are properly and timely repaired and participates in station work management through daily planning discussions and outage planning with the cognizant maintenance personnel. Provides direct supervision of union represented employees, training instruction to operators, developmental and performance based coaching, and disciplinary action when appropriate. Communicates with other departments on unit status, deratings, plant operating risks, and scheduled maintenance affecting unit capability on a daily basis. QUALIFICATION GUIDELINES Any combination equivalent to, but not limited to, the following: Required: Minimum high school education or equivalent. Basic computer knowledge. 5 or more years of work experience in a power plant or related industrial setting Preferred Qualifications: 2 year Associate Engineering degree or applicable military service Previous supervisory experience Experience with station systems and equipment Knowledge/Skills/Abilities: Detailed knowledge of unit generating sub-systems and operational procedures and guidelines. Basic mechanical, electrical and chemical theories as they relate to power generation. Decision making skills. Ability to train new operators. Proficient oral and written communication skills. Physical Requirements/Working Conditions: This position is a combination of work in office and industrial settings. Moderate physical activity is regularly required including walking, climbing stairs and ladders, crawling through equipment, bending, and entering confined spaces. Person must be able to wear required personal protection equipment (PPE) such as hard hats, safety glasses, goggles, face shields, hearing protection, respirators, fall protection harnesses, and other PPE as required. (Management reserves the right to change, rescind, add, or delete the duties and responsibilities of positions within the job classification at any time.) The base salary range for this position is: $113,600 - $170,400* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.
    $32k-42k yearly est. 29d ago
  • Cashier, 3rd Shift - Beck's Kewanee

    Beck Oil Company of Illi Nois

    Shift supervisor job in Kewanee, IL

    Join Our Team as a Cashier at Beck's in Kewanee! We are looking for a 3rd shift cashier (+$1/hour shift differential for overnight). Are you passionate about providing exceptional customer service and working in a dynamic, fast-paced environment? Beck's is looking for an enthusiastic and detail-oriented person to join our team in Lincoln, IL. If you're someone who thrives in a team-oriented environment, enjoys engaging with customers, and takes pride in delivering outstanding experiences, we want to hear from you! Why Join Beck's? At Beck's, we believe in taking care of our team and offering an environment where everyone can succeed. Here's what you can expect when you join our team: Weekly Employee Gas Discount Casual Dress Code - Jeans welcome! Free Fountain Soda or Coffee on your shift Paid Time Off (PTO) Comprehensive Health Insurance - Medical, Dental, Vision Company-Matched 401(k) 100% Employee-Owned (ESOP Benefits) Flexible Scheduling - We value work/life balance! A fun and rewarding work environment where you'll have the opportunity to grow and make a difference What You'll Do: As a cashier at Beck's, your role will be vital in creating a welcoming atmosphere and providing exceptional service. You'll be responsible for: Greeting and assisting every guest to ensure they have a remarkable experience Accurately processing sales transactions and maintaining proper cash accountability Replenishing and organizing merchandise to ensure a tidy, well-stocked store Monitoring inventory to prevent loss and support stock levels Keeping displays and store areas clean, organized, and visually appealing Following company policies and procedures to ensure a smooth operation Collaborating with your team to achieve daily store goals What You're Great At: A passion for delivering excellent customer service and a positive attitude Ability to work efficiently in a fast-paced environment Strong attention to detail and ability to stay organized Team player who enjoys working together to achieve common goals Willingness to go the extra mile to help customers and fellow team members Why Beck's? Beck's is a 100% employee-owned business offering fuel, convenience, car wash, and gaming services across North-Central Illinois. Our mission is to provide a remarkably convenient experience every day. We take pride in delivering exceptional service that makes every customer's visit fast and effortless, ensuring an incredible experience. Physical Requirements: Ability to stand for the duration of your shift in a fast-paced environment Frequently reaching, bending, stooping, lifting, carrying, and pushing Ability to freely access all areas of the store, including stock and register areas Ability to lift up to 50 lbs. If you're ready to take on a rewarding role where hard work, fun, and customer service excellence come together, apply today! We're excited to have you join our team and help us continue to provide outstanding service to our customers.
    $25k-33k yearly est. Auto-Apply 46d ago
  • Restaurant Shift Leader

    Potbelly Sandwich Shop

    Shift supervisor job in Peoria, IL

    Job Title: Shift Leader Department/Function: Operations Report to: General Manager/Assistant Manager Details: Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People * Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. * Know and support appropriate personnel policies, labor laws and safety procedures. * Ensure all security procedures are executed (safe procedures, open/close procedures etc.) * Transitions into opening/closing duties. Customers * Make customers really happy. * Resolve customer complaints/issues. * Empowers Associates to make sure all customers leave happy. * Execute and support all food safety requirements and practices. Sales * Lead Associates to open, transition, and close shifts without supervision. * Manage and organize the line and delegate duties to Associates. * Know and uphold standards for product quality. * Work the line as needed. * Ensure back-of-the-house procedural standards are met. * Promote sales on the shift through executing the marketing plan within the four walls. Profits * Control food costs, labor, waste, and cash on the shift. * Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS * Must have the ability/stamina to work a minimum of 40 hours a week. * Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. * Must be able to exert well-paced and frequent mobility for periods of up to five hours. * Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. * Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. * Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). * Must be able to tolerate higher levels of noise from music, customer and employee traffic. * Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. * Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS * Must represent Potbelly Advantage and Our Values. * Minimum of 1 year supervisory experience in a restaurant or retail environment. * Minimum educational requirement: High School degree. * Must be able to work a minimum of 2 opens and/or closes per week. * As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. * Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities * Exceptional customer service skills. * Strong communication skills, both written and verbal. * Strong organizational skills and the ability to multi-task. * Strong interpersonal skills. * Ability to train and coach others. * Must be able to demonstrate strong leadership skills at all times. * Must be a strong team-player. * Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
    $25k-33k yearly est. 32d ago
  • Shift Lead

    Cloud9 Cannabis 4.6company rating

    Shift supervisor job in East Peoria, IL

    Join our team at Cloud9 Cannabis as a Shift Lead in our dispensary located in East Peoria, IL! In addition to joining an incredible team, our team members will also enjoy tips and weekly samples that are valued from $1-$300! We also offer an employee discount of 30%! We are seeking Shift Leads to oversee the daily operations of the dispensary, ensuring exceptional customer service, manage inventory, and lead our team to success. Reporting directly to the General Manager, you will be at the forefront of creating a positive and efficient environment for both staff and customers. Responsibilities and Duties Supervise and lead dispensary staff in daily operations. Train and cross-train team members in various tasks. Ensure compliance with operational guidelines, safety protocols, and security measures. Manage inventory processes including intake, reconciliation, and compliance functions. Oversee cash handling procedures and supply ordering. Maintain facility cleanliness and address maintenance needs promptly. Cultivate a culture of exceptional customer service to promote loyalty and retention. Communicate effectively with customers, promote deals and promotions, and address customer feedback promptly. Requirements Proficiency in Google Suite, Microsoft Office Suite, and relevant dispensary software. Knowledge of cannabis industry practices including cash handling, compliance, and inventory management. Strong leadership skills with excellent communication and delegation abilities. Ability to adapt to a fast-paced environment while maintaining accuracy and compliance. 21 years of age with a valid driver's license. Ability to pass background checks as required by cannabis laws. Compensation$18-$18 USD Why Join Cloud9 Cannabis? Cloud9 Cannabis will be opening several retail cannabis dispensaries throughout the state of Illinois. We provide exceptional service to our clients and customers. Our expertise and experience in other industries have enabled us to become a successful startup organization in the growing cannabis market. People are the most important ingredient at Cloud9 Cannabis. Each team member impacts our business, and we share a genuine entrepreneurial spirit and relentless drive to always raise the bar. Together, we nurture a deep sense of community in our organization with a true passion and love for what we do. We Run on EOS At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization. Our Core Values Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate. 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success. Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork. Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go. Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency Equal Employment Opportunity Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Shift Supervisor

    Krispy Kreme 4.7company rating

    Shift supervisor job in Bloomington, IL

    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are seeking Shift Supervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme. A TASTE OF WHAT YOU WILL BE DOING: * Lead the day-to-day operational excellence of the shop. * Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. * Help build and lead high performance team of hourly Team Members. * Assist AM/GM with scheduling, onboarding, training, and shop tours. * Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved. YOUR RECIPE FOR SUCCESS: * Two years of relevant experience * 1 year of experience supervising a team * Strong problem-solving skills. * Effective communication skills, both written and verbal * Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. * Must be 18 years of age or older. * Travel Requirements: 0-10% * Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. * Exposure to internal and external environmental conditions * Shop - fluctuating temperatures and noise levels * Exposure to known allergens including but not limited to nuts. * Noise of a production and/or processing area * Non-air-conditioned production * The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process. BENEFITS: * Weekly Pay * Career opportunities - we are growing! * Comprehensive benefits (medical, vision, and dental insurance) * Employee discount program * 401K plan * PTO * Company events * Education Reimbursement * Adoption Assistance * Life Insurance * FSA/HSA Plans * Pet Insurance Learn more at ****************** WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: * Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. * Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: * At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. * In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. * In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: * We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. * We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and **************************** Shift Supervisors wage is $18.00 per hour.
    $24k-29k yearly est. 60d+ ago
  • Cashier, 3rd Shift - Beck's Lasalle

    Beck Oil Company of ILLI NOIS

    Shift supervisor job in Peru, IL

    Job Description Join Our Team as a Cashier at Beck's! We are looking for a 3rd shift cashier (+$1/hour shift differential for overnight). Are you passionate about providing exceptional customer service and working in a dynamic, fast-paced environment? Beck's is looking for an enthusiastic and detail-oriented person to join our team in LASALLE, IL. If you're someone who thrives in a team-oriented environment, enjoys engaging with customers, and takes pride in delivering outstanding experiences, we want to hear from you! Why Join Beck's? At Beck's, we believe in taking care of our team and offering an environment where everyone can succeed. Here's what you can expect when you join our team: Weekly Employee Gas Discount Casual Dress Code - Jeans welcome! Free Fountain Soda or Coffee on your shift Paid Time Off (PTO) Comprehensive Health Insurance - Medical, Dental, Vision Company-Matched 401(k) 100% Employee-Owned (ESOP Benefits) Flexible Scheduling - We value work/life balance! A fun and rewarding work environment where you'll have the opportunity to grow and make a difference What You'll Do: As a cashier at Beck's, your role will be vital in creating a welcoming atmosphere and providing exceptional service. You'll be responsible for: Greeting and assisting every guest to ensure they have a remarkable experience Accurately processing sales transactions and maintaining proper cash accountability Replenishing and organizing merchandise to ensure a tidy, well-stocked store Monitoring inventory to prevent loss and support stock levels Keeping displays and store areas clean, organized, and visually appealing Following company policies and procedures to ensure a smooth operation Collaborating with your team to achieve daily store goals What You're Great At: A passion for delivering excellent customer service and a positive attitude Ability to work efficiently in a fast-paced environment Strong attention to detail and ability to stay organized Team player who enjoys working together to achieve common goals Willingness to go the extra mile to help customers and fellow team members Why Beck's? Beck's is a 100% employee-owned business offering fuel, convenience, car wash, and gaming services across North-Central Illinois. Our mission is to provide a remarkably convenient experience every day. We take pride in delivering exceptional service that makes every customer's visit fast and effortless, ensuring an incredible experience. Physical Requirements: Ability to stand for the duration of your shift in a fast-paced environment Frequently reaching, bending, stooping, lifting, carrying, and pushing Ability to freely access all areas of the store, including stock and register areas Ability to lift up to 50 lbs. If you're ready to take on a rewarding role where hard work, fun, and customer service excellence come together, apply today! We're excited to have you join our team and help us continue to provide outstanding service to our customers.
    $25k-33k yearly est. 10d ago
  • Shift Leader

    27044 Jersey Mike's East Peoria

    Shift supervisor job in East Peoria, IL

    Job Description Jersey Mike's is Now Hiring! We are now hiring Shift Leaders for our location! We are looking for part-time/full-time availability. Become a part of Jersey Mike's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling and rewarding! At Jersey Mike's, we are committed to providing our customers with the most enjoyable & satisfying dining experience possible, through our great authentic sub sandwiches and unparalleled customer service. We know that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, are good team players, have a good sense of humor, and who take pride in who they are and everything they do. If you already possess these attributes and can commit to improving upon them, then we would love to talk to YOU! The Jersey Mike's tradition was built on serving the highest quality product, while developing and maintaining a strong sense of community, and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment, then bring your energy and come grow with us! Basic Job Requirements: Minimum age: 18+years old. For Shift Leaders & Assistant Managers, prior food service experience is required. The primary requirement of a Jersey Mike's Team Member is a commitment to our company goals: (1) Maintain a culture of friendliness, positivity, and energy that is evident through our superior customer service. (2) Create food that meets Jersey Mike's specifications and high quality standards. (3) Maintain a sparkling clean restaurant Benefits: Competitive Industry Pay, Flexible Hours, Team Member Meal Program, In-House Training and Development, Advancement Opportunities, and TIPS!! If you have any questions, let us know. If you are interested in a position with our amazing company, please reply to this email and include a few words about why you should be considered. Attach a resume if you have one. For more information on Jersey Mike's Subs, please visit our website at *******************
    $25k-33k yearly est. 22d ago
  • Restaurant Shift Supervisor

    Perkins Restaurants 4.2company rating

    Shift supervisor job in Galesburg, IL

    Benefits: * 401(k) * Employee discounts * Flexible schedule * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance BE A PART OF OUR SUCCESS! * Educational Assistance with DeVry University with complimentary laptop * Immediate Family Members are also eligible * Competitive Pay with Service Award Incentive * Get paid daily through Daily Pay! * Comprehensive Health Benefits including Medical, Dental, Vision, and more!* * 401(k) retirement savings * Flexible Schedule * All you can eat pancakes + meal discounts! * Employee Discount Program * Development Pathway: Step by step process to grow your career * 3 College Credits hours for completing manager training Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value. Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! Position Description As a Service Leader, you will be responsible for achieving guest satisfaction through implementation of company policies, procedures, programs, and performance standards. In addition, you will monitor compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.Be able to work early mornings or late night. Responsibilities: * Ensures that all guests are properly greeted, seated, and served. * Accountable for proper resolution of all guest complaints. * Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks. * Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements. * Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness. * Trains employees during shift to guarantee proper and productive performance. * Takes responsibility and verifies that all menu items are prepared and served according to standards. * Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction. * Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc. * Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit's sales and profits through consistent guest satisfaction and cost controls. Qualifications: * Basic skills such as sanitation, safety, and customer service taught through in-house training * Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register * Must be able to communicate clearly * Must be able to coordinate multiple tasks simultaneously Physical Requirements / Environment / Work Conditions: * Must have high level of mobility/flexibility * Must be able to work irregular hours under heavy stress/pressure during peak times * Must possess a high level of coordination * Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet * Must be able to fit through an opening 30" wide * Requires frequent reaching, bending, pushing and pulling * Exposure to heat, steam, smoke, cold and odors * Requires continual standing and walking Disclaimer This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required. Compensation: $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
    $17 hourly 1d ago
  • Assistant Manager - Eastland-Bloomington

    The Gap 4.4company rating

    Shift supervisor job in Bloomington, IL

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $16.70 - $22.90 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $16.7-22.9 hourly 34d ago
  • Shift Leader

    McAlister's Deli

    Shift supervisor job in Galesburg, IL

    Position Overview: The Hourly Manager contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary. Key Areas of Responsibility: * The ability to provide supervision during assigned shifts. * Provides team members, and guests with a positive experience and atmosphere. * Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. * Monitors speed of service to ensure a positive guest experience. * Assists with guest comments and complaints. * Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. * Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. * Helps encourage adherence to uniform policy and standards. * Ensures proper cash handling procedures are followed. * Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management. Job Type: Hourly Pay: $16.00 - $18.00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Education: High School Diploma or equivalent This is for a position at a franchised McAlister's Deli location
    $16-18 hourly 18d ago
  • Pet Supplies Plus Shift Leader - Store 4147: 1720 Bradford Ln.

    USR Team Franchise of Pet Supplies Plus

    Shift supervisor job in Normal, IL

    Management NOW HIRING! Get Paid Daily! Do you love pets? Then come work for a pet supply company that's passionate about your four-legged friends! USR Holdings is a franchisee of Pet Supplies Plus. We are looking LEADERS that have a love for animals, are excited about becoming an expert in pet nutrition, pet care and supplies, and can build genuine and loyal relationships with neighbors and the community. If you have experience leading, coaching and building a winning team, we want to hear from you! The ideal candidate will possess: Pet Retail/Pet Industry experience 2 years experience in a retail establishment in management role Proven Leadership and training skills Proven ability to follow through on goals and objectives Strong verbal communications and sales ability Passion for pets and people Pet Supplies Plus Offers: Competitive compensation programs Health Insurance benefits Dental insurance benefits 401 (k) program Vacation Time
    $25k-33k yearly est. 60d+ ago
  • Shift Manager

    Border Foods 4.1company rating

    Shift supervisor job in Galesburg, IL

    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. As a Shift Leader your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Shift Leader is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience. Shift Leader Core Values: Accountability & Integrity: Consistently demonstrates integrity in actions and expectations Guides team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner Scheduling and deploying the Team correctly Monitors the performance of each Team Member and hold them accountable for standards and expectations. Ensures a quality customer experience by driving fast and friendly service Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes). Ensure health and safety standards are met Adheres to all local, state, and federal laws and guidelines. Family & Teamwork: Creates unity in the team by building cross functional relationships Respond to Team Member questions and resolves employee issues in a timely manner. Provide a restaurant that is a safe place for team members to work and customers to visit Able to navigate challenging situations and provide appropriate guidance Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution. Instills a recognition culture that creates a positive work environment Excellence: Strategic planner creates short term and long-term strategies for restaurant success Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments Sourcing, hiring, and developing excellent Team Members Conducting New Hire orientation and developing the training plan for each new hire Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements. Empowerment: Provides learning and development opportunities for all Team Members. Consistently demonstrates active and timely coaching capabilities. Seeks and shares ideas to help others succeed Required or Preferred Experience: Must be at least 18 years of age. High school diploma or equivalent. Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” $15 per hour - $24 per hour #taco
    $15-24 hourly 3d ago
  • Full-Time Shift Supervisor (Havana, IL)

    Westlake Hardware 3.9company rating

    Shift supervisor job in Havana, IL

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives. Essential Duties & Responsibilities: Customer Service Project a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Help ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store. Communicate any operational or managerial issues to the General Manager in a timely manner. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Help ensure that weekly price changes and label updates are completed timely and accurately. Assist with all cashiering functions including training, maintenance, audits, and reports. Perform all other duties as assigned. Inventory & Merchandising Help ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely. Assist with maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising. Lead by example; be approachable by all associates and customers. Assist in training of all associates. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING - In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE - Striving to be our best through continuous improvement and inspiration. LOVE - Love the people, love the work and love the results. INTEGRITY - Honesty, reliability, high character and ethical behavior. GRATITUDE - Appreciating being in the business of serving others. HUMILITY - A modest and respectful approach to leadership and work. TEAMWORK - Collaboration over control or credit; together we are Ace. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $17/HR For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
    $17 hourly Auto-Apply 29d ago
  • Shift Supervisor

    NRG Energy, Inc. 4.9company rating

    Shift supervisor job in Marquette Heights, IL

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Purpose This position directs the ongoing operational shift activities of the power plant and is responsible for the safe, reliable and efficient operation of individual units in compliance with all environmental regulations. Essential Functions: * Administer and monitor equipment safety lockout/tagout system. * Promotes accident prevention and safety awareness by conducting pre-shift briefings, weekly safety meetings, job safety audits and accident investigations. * Supervises the duties of operating and fuel handling personnel during off-shift periods, directs maintenance personnel for priority work. * Monitors and evaluates maintenance activities to expedite return of equipment and systems to service. * Directs activities of the station Fire Brigade and acts as incident commander during plant emergency conditions. * Performs administrative duties for operations and fuel handling to include timekeeping, scheduling, shift and environmental logs/records, initiation of work requests and documentation of equipment testing and inspections. * Leads troubleshooting of equipment problems to correct the problem or recommends corrective actions; involves operators to develop technical expertise within the work group. * Performs housekeeping assessments, assures shift cleaning and housekeeping assignments are completed, and directs work assignments to maintain acceptable plant conditions. * Ordering of consumable materials such as fuel, oil, hydrogen, CO2 and ammonia. * Directs all station operations at the plant during the off-shift periods as the lead management person on shift. * Generates repair tickets to insure maintenance problems are properly and timely repaired and participates in station work management through daily planning discussions and outage planning with the cognizant maintenance personnel. * Provides direct supervision of union represented employees, training instruction to operators, developmental and performance based coaching, and disciplinary action when appropriate. * Communicates with other departments on unit status, deratings, plant operating risks, and scheduled maintenance affecting unit capability on a daily basis. QUALIFICATION GUIDELINES Any combination equivalent to, but not limited to, the following: Required: * Minimum high school education or equivalent. * Basic computer knowledge. * 5 or more years of work experience in a power plant or related industrial setting Preferred Qualifications: * 2 year Associate Engineering degree or applicable military service * Previous supervisory experience * Experience with station systems and equipment Knowledge/Skills/Abilities: * Detailed knowledge of unit generating sub-systems and operational procedures and guidelines. * Basic mechanical, electrical and chemical theories as they relate to power generation. * Decision making skills. * Ability to train new operators. * Proficient oral and written communication skills. Physical Requirements/Working Conditions: This position is a combination of work in office and industrial settings. Moderate physical activity is regularly required including walking, climbing stairs and ladders, crawling through equipment, bending, and entering confined spaces. Person must be able to wear required personal protection equipment (PPE) such as hard hats, safety glasses, goggles, face shields, hearing protection, respirators, fall protection harnesses, and other PPE as required. (Management reserves the right to change, rescind, add, or delete the duties and responsibilities of positions within the job classification at any time.) The base salary range for this position is: $113,600 - $170,400* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Nearest Major Market: Peoria
    $32k-38k yearly est. 5d ago
  • Residential Shift Leader

    Chestnut Health Systems 4.2company rating

    Shift supervisor job in Bloomington, IL

    Use your behavioral health background and your leadership and organizational skills to make a difference in the lives of our residential clients during 3rd shift. This is a full-time role in Bloomington, IL. Chestnut offers excellent benefits, a career path, and opportunities for tuition reimbursement!" Responsibilities Admit clients for residential treatment. Work with individual clients, providing behavioral and emotional management skills. Reinforce unit rules and behavioral contracts. Conduct recreation and education groups. Implement treatment program schedule. Maintain therapeutic treatment environment and facility safety and cleanliness. Help clinical staff to monitor medication disbursement. Monitor and collect urine screens and BACs. Train staff members. Ensure adequate staffing in the event of unplanned employee absences. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 20 years old. High school diploma or equivalent with two years' experience in substance use treatment or recovery OR a Bachelor's degree in a related field. Ability to effectively direct unit activities. Good oral and written communication skills. Basic computer skills including Microsoft Office and an electronic medical record. Valid driver's license, private auto insurance, and ability to be insured. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $19.00 - $20.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!
    $19-20 hourly Auto-Apply 5d ago

Learn more about shift supervisor jobs

How much does a shift supervisor earn in Peoria, IL?

The average shift supervisor in Peoria, IL earns between $26,000 and $42,000 annually. This compares to the national average shift supervisor range of $26,000 to $44,000.

Average shift supervisor salary in Peoria, IL

$33,000

What are the biggest employers of Shift Supervisors in Peoria, IL?

The biggest employers of Shift Supervisors in Peoria, IL are:
  1. Starbucks
  2. CVS Health
  3. NRG Energy
  4. Freddy's Frozen Custard & Steakburgers
  5. Boyd Gaming
  6. Intelliweather
  7. Red Robin
  8. Par-A-Dice Hotel Casino
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