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  • Technology Sales Capture Lead - AMS

    Accenture 4.7company rating

    Shift supervisor job in Raleigh, NC

    The AMS (Application Managed Services) team is responsible for leading and closing large multi-year AMS and application development & enhancement and testing/Quality Assurance engagements. The focus is on large deals (>50m) along with integrated AMS/Infrastructure Managed Services (IMS) and System Integration as part of a broader AMS construct. The team is also responsible for supporting our client's cost transformation objectives through supporting technology maturity assessment and being the front door for progressive modernization and application portfolio rationalizations. You are: A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know - and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies. As a Sales Capture Senior Manager you will be responsible to shape, sell and close large deals that are single or multi-service. Close sales opportunities resulting in profitable sales growth by leading opportunities from qualification to deal close using deep sales process skills and expertise in Accenture's offerings. Senior sales capture professional will play a role in originating opportunities in addition to qualification, shaping, selling, negotiating and closing. The work: + Create solutions to complex technology business problems/opportunities requiring in-depth knowledge of client buyer needs. + Has latitude in decision-making and determining objectives and approaches to critical assignments. + Operates within large teams and directs specific team sales activities. + Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements. What you need: + Minimum of 10+ years of experience in selling Application Managed services, Application development and modernization + Minimum of 10+ years' Sales Pursuit Management experience. + Minimum of 5+ years' experience in direct sales with quota preferably in excess of $20M + + Minimum of 5 years' recent experience selling large application outsourcing deals and enterprise platform support (SAP, Oracle, Salesforce) engagements + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus points if you have: + Experience working within G2000 customers. + Experience with C-Level client relationship building and relationship management. + Proven ability to operate within a team-oriented environment. + Demonstrated commitment, teamwork and collaboration in a professional setting; either military or civilian. + High energy level, focus and ability to work well in demanding client environments. + Excellent communication (written and oral) and interpersonal skills. + Strong leadership, problem solving, and decision-making abilities. + Unquestionable professional integrity, credibility and character. What's in it for you? + You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You'll have the chance to thrive in an environment where your ideas are valued and your voice matters. + At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design. + Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications. + You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world's largest companies. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $136,800 to $237,600 Cleveland $136,800 to $237,600 Colorado $136,800 to $237,600 District of Columbia $136,800 to $237,600 Illinois $136,800 to $237,600 Maryland $136,800 to $237,600 Massachusetts $136,800 to $237,600 Minnesota $136,800 to $237,600 New York/New Jersey $136,800 to $237,600 Washington $136,800 to $237,600 In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $136.8k-237.6k yearly 1d ago
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  • Commercial Lines Team Lead - Raleigh or Pittsburgh

    First National Bank of Pennsylvania 3.7company rating

    Shift supervisor job in Raleigh, NC

    Primary Office Location:501 Fayetteville Street. Raleigh, North Carolina. 27601.Join our team. Make a difference - for us and for your future. Insurance Team Lead Business Unit: INSA Reports to: Varies This position is primarily responsible for leading a team of Account Managers/Client Advocates/Account Executives (CL/EB/PL) including planning, coordinating and controlling activities of the service team to maintain and enhance customer relationships, meet organizational and operational objectives and ensure all processes and service levels are consistently achieved. The incumbent ensures both new and current staff members receive the necessary job training and have the necessary tools to maximize their effectiveness, provides day to day direction and addresses questions as needed. Primary Responsibilities: Services and retains an assigned book of business. Maintains assigned customer accounts and provides all services essential to high quality customer service which include collaboration with Sales and other Service/Support areas. Oversees activities of the Service Department and assures the smooth operation of the department when responding to internal and external requests. Monitors and reviews the consistent and timely delivery of proposals, policies, endorsements, invoices, audits, cancellations and correspondence to clients. Assists in the determination of the appropriate level of service for each client and ensures these levels of service are delivered in a consistent manner. Works with internal partners, operations, staff and producers to improve client satisfactions levels and service levels. Provides assistance to the internal team and is available to answer questions on procedures or coverage when necessary. Continually reviews policy and procedures manuals to ensure they reflect best practices in all areas. Manages the training of the service team to ensure they have the appropriate skills and tools necessary to ensure the highest level of client service including helping to prioritize and provide direction as needed. Conducts performance appraisals, provides on going coaching and development feedback and if needed, coordinates appropriate disciplinary measures. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level BA or BS preferred. Experience in commercial lines property casualty operational or customer related insurance environment and TAM system. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Based on role, either Prop & Casualty or Life & Health required. Insurance designation preferred. Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $78k-148k yearly est. 2d ago
  • Experienced Shift Manager - Urgently Hiring

    Taco Bell/KFC-Pittsboro

    Shift supervisor job in Pittsboro, NC

    Shift Leader - Lead, Inspire, and Grow with Taco Bell! If the following job requirements and experience match your skills, please ensure you apply promptly. Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team. If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed! What's in It for You as a Shift Leader: Free meal every shift - fuel up on your favorite tacos! Flexible scheduling - we'll help you balance work, school, and life Medical, Dental, and Vision coverage (for full-time employees) Education programs - GEDWorks, scholarships, and tuition reimbursement Exclusive retail discounts - Taco Perks & KFC Employee Perks Employee Assistance Program for personal and family support Paid Time Off (for full-time employees) What You'll Get From Us as a Shift Leader: Clear xevrcyc leadership and development - we'll help you sharpen your skills and reach your next career goal Real support and coaching from a team that cares about your success A fun, energetic culture that celebrates wins and grows together Opportunities to advance into Assistant or Restaurant General Manager roles
    $23k-32k yearly est. 1d ago
  • National Sales Leader, Government Advisory Services (State, Local, Education)

    Eisneramper 4.8company rating

    Shift supervisor job in Raleigh, NC

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking a Director to drive strategic growth at EisnerAmper by developing and executing go-to-market sales strategies tailored to the distinct advisory needs of government sector clients. We're looking for someone to drive net new growth in the government sector - not just expand existing relationships, but opening doors we haven't walked through yet. This is a true field sales role with significant travel expectations, ideal for someone who thrives on being face-to-face with clients and prospects and enjoys networking. The ideal candidate will possess extensive industry expertise, a robust network within the State, Local and Education (SLED) ecosystem, and a proven history of success in business development and managing client relationships all with a deep respect for the public mission and a demonstrated passion for improving government outcomes through innovative services. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Develop and execute a national go-to-market sales strategy for the State, Local, and Education (SLED) government sector, driving growth through new business development and expanding services within existing client accounts Cultivate strategic relationships with senior government leaders, procurement officials, and key influencers as well as strategic partners and associations to position the firm as a trusted advisor, with a strong focus on originating new work and identifying cross-functional opportunities to deepen client engagement Collaborate with Partners and internal stakeholders to design and implement tailored, value-driven solutions that meet the unique needs of the government sector Responsible for driving growth across a portfolio of complex, multi-disciplinary services Articulate value propositions, ROI, and impact in a mission-driven context Mentor and coach client service professionals, helping to develop the sales culture within the government sector team and fostering a culture of collaboration and growth Navigate complex procurement processes (RFPs, RFIs, RFQs), managing the process to support the development of teaming partnerships and preparation of compliant, competitive responses, including cooperative agreements, grants, and government contract vehicles (e.g. GSA schedules, state-specific systems) Monitor regulatory, compliance, and funding trends, analyzing their impact on the public sector market and adapting strategies to stay ahead of industry changes Partner with Marketing & Growth teams to create sector-specific campaigns, thought leadership content, and event strategies to enhance the firm's visibility and influence in the SLED space Track sales pipeline performance, revenue forecasting, and key metrics, ensuring alignment with annual growth targets and strategic objectives Achieve success in meeting and exceeding revenue targets within public sector markets Represent the firm at industry events, conferences, and SLED-focused associations, acting as an ambassador to strengthen market presence and drive business development May be required to occasionally work extended hours, or travel to/work from different firm offices and/or client locations Basic Qualifications: Bachelor's degree in Business, Public Administration, Political Science, or related field Minimum of 10 years of progressive business development, sales, or client relationship experience within the SLED or broader government sector Proven record of securing and growing professional services or advisory engagements with government sector clients Deep familiarity with government budgeting cycles, policy priorities, and governmental funding sources (e.g., FEMA, ARPA, HUD, IIJA, IRA) Preferred/Desired Qualifications: Advanced degree (e.g., MPA, MBA, JD) strongly preferred Certifications such as Certified Professional in Government (CPG), Project Management Professional (PMP), Certified Government Financial Manager (CGFM), Certified Federal Contracts Manager (CFCM), Government Sales Professional (GSP) Experience with professional services in areas such as healthcare, infrastructure, housing, energy, or disaster recovery Familiarity with CRM tools and government sector procurement platforms EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About our Government Sector Services Team: EisnerAmper provides assurance, advisory and outsourcing services to hundreds of governmental clients, including federal, state, tribal, local and county governmental entities, municipalities, public retirement systems, healthcare systems, non-profits, school boards and districts and more. Because of our diverse governmental client base, our professionals understand a wide range of funding sources, operational challenges and reporting requirements. EisnerAmper also provides a full scope of services to large programs, including those funded for federal relief to recover from significant declared disasters (ARPA, CARES, FEMA PA/IA and HUD-CDBG-DR) and large federally funded infrastructure, housing and energy programs (IIJA, IRA, EPA, etc.). As strategic advisors, we provide services that help to maintain compliance, streamline operations and maximize resources so governmental entities can focus on providing citizens with the vital services they need. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients represent enterprises of every form, ranging from sophisticated financial institutions to startups, global public firms to middle-market companies, governmental entities as well as high-net-worth individuals, family offices, nonprofit organizations and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, investors, and key stakeholders who serve these clients. Should you need any accommodations to complete this application please email: Preferred Location:Baton Rouge For NYC and California, the expected salary range for this position is between 120000 and 250000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $68k-104k yearly est. 2d ago
  • North Carolina Department of Transportation Engineering Design Leader

    Kleinfelder, Inc. 4.5company rating

    Shift supervisor job in Cary, NC

    Take Your Delivery Management Career to the Next Level Do you have a passion for managing budgets, meeting deadlines, and exceeding client expectations? Our delivery management professionals are involved in project delivery from initiation and planning to execution, monitoring, and closeout. Each phase requires strong attention to detail while communicating with internal and external stakeholders. Do you have a proven track record in managing goals and objectives? Consider joining our team and working with peers who have vast industry knowledge and experience solving complex problems. Step Into Your New Role Kleinfelder is seeking a growth-oriented and experienced engineer to serve as the NCDOT Transportation Engineering Design Leader. The successful candidate will play a crucial role in advancing the further development of our NCDOT engineering design practice with the goal of increasing market share across all fourteen regions of NCDOT. As Kleinfelder continues to grow its transportation services and undertake projects of greater scale and complexity, the NCDOT Transportation Engineering Design Leader will provide strategic support to a talented group of project managers, engineers and other transportation professionals on mid-scale, complex transportation projects, while enabling project managers to focus on project execution and achieving overall success of projects. As Transportation Design Leader, you will have support from Kleinfelder's Transportation Practice Lead, Transportation Market Lead, and our established transportation services teams located in Virginia, Maryland, Pennsylvania, and Delaware, as well as other transportation professionals across the South, Central and West Divisions of Kleinfelder. You will lead and mentor a team of transportation engineers and technicians, helping to design and execute high-impact transportation projects that shape the infrastructure of our communities. This is an exciting opportunity to contribute to major transportation projects as well as an exciting opportunity for personal growth in an emerging market as well as growth of our firm. In this role, you will be responsible for the operational and strategic direction of our North Carolina Transportation Engineering Design practice. You will oversee building relationships with clients, project management and delivery, and profitable growth. This role involves growing our transportation design team, overseeing project delivery, managing client relationships, and overseeing compliance with industry standards, while fostering innovation and excellence within the team. What You will Do: * Practice Expansion: Develop, lead, and further advance our transportation engineering practice across all fourteen regions across North Carolina. * Lead & Manage Projects:Oversee all phases of transportation projects, from initial concept to final design, ensuring they meet quality standards and client expectations. Manage schedules, budgets, and project teams to deliver exceptional results. * Mentor & Develop Talent:Guide and inspire engineers and technicians. Share your knowledge and experience to help them grow professionally while fostering a collaborative and innovative team culture. * Collaborate with Cross-Disciplinary Teams:Work with professional staff across various disciplines (highway, bridge, water resources, environmental, geotechnical, survey, and traffic) to deliver integrated, effective solutions for transportation projects. * Project Execution:Manage all aspects of project delivery, including project organization, scheduling, financial management, subconsultant management, and ensuring adherence to safety and quality standards. * Business Development & Client Relations:Lead business development efforts, identify client needs, define solutions, and deliver results. Build strong relationships with clients to expand opportunities within the transportation sector. * Continuous Improvement:Ensure high standards of quality control through internal reviews and risk management protocols, while driving innovation and staying ahead of industry trends. What You will Need to Succeed: * Experience:15+ years of experience in transportation/civil engineering, specifically in highway/roadway or bridge design for state departments of transportation and municipalities. * Leadership:Proven ability to manage teams, mentor engineers, and guide projects from start to finish. * Technical Expertise:Direct experience with roadway and bridge design, preparation of construction documents, project delivery, and design software like OpenRoads. * Client Focus:Strong skills in managing client relationships, identifying project needs, and delivering results on time and within budget. The ability to identify business prospects, and key client issues, and plan for growth and success. * Communication Skills:Excellent verbal, written, and interpersonal communication skills essential for collaboration and project coordination. * Flexibility & Problem-Solving:Ability to thrive in a fast-paced, dynamic environment, managing complex challenges and finding creative solutions. Qualifications: * Bachelor's degree in civil engineering. * 15+ years of experiencein the design, preparation, and delivery of NCDOT transportation design services and construction contract documents for Highways and/or Bridge Structures. * Professional Engineer (PE) registrationin North Carolina. * Experience with North Carolina state and localitiesregulations, including NCDOT specifications, local codes, procurement policies, bid documents, and coordination with state and local agencies for permitting and compliance. * Proficiency in OpenRoadsor other relevant design software. * Passion for mentoring others, meeting client objectives, and overcoming technical challenges. * Ability to work well in a collaborative team environmentand manage projects with virtual teams across different locations. Move Forward with Kleinfelder: Kleinfelder has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients' transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose - together, we deliver. Progress with an Employer that Values You Kleinfelder is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following: Benefits: Kleinfelder offers excellent compensation and benefits package, including medical, dental, vision, life insurance, 401(k) plan, and paid holidays. The expected salary range for the position is displayed in accordance with the Maryland Wage Transparency Law. Final agreed upon compensation is based upon individual qualifications and experience. Salary range: $140,006 -$235,000 per year. Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program. Equal Opportunity: Kleinfelder is an Equal Opportunity Employer - Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules) . NOTICE TO THIRD PARTY AGENCIES Please note that Kleinfelder does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.
    $60k-77k yearly est. Auto-Apply 60d+ ago
  • Mechanical Department Leader

    Nenni and Associates

    Shift supervisor job in Durham, NC

    Our client is an established consulting engineering firm that is a pioneer in the development of net zero energy buildings. They are currently seeking a Mechanical Department Lead to join their team within the Durham market! Job Duties and Responsibilities: Assist senior engineers to design the mechanical and HVAC components of energy-efficient buildings. Manage the mechanical engineering team, review designs, and ensure project delivery. Research new client design proposal specifications, manuals, cost, and maintenance requirements. Review contractor submittals and shop drawings. Assist meetings with architects, clients, and building owners. Requirements: 8+ years of mechanical consulting engineering experience Bachelor's or Master's degree in Mechanical Engineering Licensed PE AutoCAD & REVIT experience Benefits Offered: Competitive compensation package Healthcare Benefits/Retirement Plan Paid Vacation/Sick/Holidays Relocation Assistance Available Hybrid work schedule
    $34k-76k yearly est. 60d+ ago
  • Store Supervisor - Urgently Hiring

    Taco Bell/KFC-Holly Springs KT

    Shift supervisor job in Holly Springs, NC

    Taco Bell/KFC - Holly Springs KT is looking for a full time or part time Store Supervisor for our location in Holly Springs, NC. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Taco Bell/KFC - Holly Springs KT. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
    $28k-37k yearly est. 60d+ ago
  • HOH Shift Supervisor

    DRG Employer 4.7company rating

    Shift supervisor job in Raleigh, NC

    The HOH Supervisor acts as a working team 'lead' for the HOH staff but does not have salaried management responsibilities. The HOH Supervisor is expected to uphold all company policies, protocols, and procedures and demonstrate a high level of integrity and leadership within the HOH Team. The HOH Supervisor is an experienced BOH Team Member and a resource for other Team Members within the restaurant. As a HOH Supervisor, you will uphold all job duties to the highest professional and business standards at all times by promoting DRG's Core Pillars and providing our guests with an exceptional dining experience. Essential Duties and Responsibilities: Assists with performance-oriented training. Assists Management with organizing, training, and ensuring that all cleaning and food handling procedures are correct, resulting in a clean, safe, and sanitary work environment. Upholds all DRG Policies and local health and safety codes. Adheres to our standard recipes and techniques for food preparation and presentation to minimize food costs; exercises portion control for all items served. Assists management in achieving targeted budgets, goals, and objectives. Demonstrates solid knowledge of Policies and Procedures. Demonstrates thorough recipe knowledge and awareness of food and beverage quality/safety. Responsible for reporting any misconduct or violations of company policy to GM, DO, and Human Resources. Responsible for completing all shift checklists. Ensures the profitability of restaurant operations by operating within food costs, and labor productivity guidelines. Oversees team members to ensure that all food items are prepared to recipe standards and are prepared at the proper temperature. Evaluates products to ensure that quality is up to DRG standard. Monitors BOH areas to verify that all closing and opening procedures are carried out according to DRG's Protocols and Procedures. Displays ownership of DRG's values.
    $29k-40k yearly est. 4d ago
  • Shift Supervisor

    The Hempie Corporation LLC

    Shift supervisor job in Raleigh, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Job Summary We are looking for a motivated Shift Supervisor to help oversee daily operations at our dispensary. In this role, you will support the management team, lead staff during your shift, ensure compliance with regulations, and provide excellent customer service. Responsibilities - Supervise and support dispensary staff during shifts - Ensure compliance with all state and local hemp regulations - Assist with opening and closing procedures - Handle customer inquiries and resolve any issues - Monitor/manage inventory levels and assist with restocking - Maintain a clean and organized dispensary environment - Process transactions and ensure cash handling accuracy - Train and mentor team members as needed Qualifications - Prior experience in retail, hospitality, or dispensary preferred - Strong leadership and communication skills - Ability to work in a fast-paced environment - Knowledge of hemp products and regulations (or willingness to learn) - Must be 21+ and able to pass any required background checks If youre passionate about hemp and have strong leadership skills, wed love to hear from you! Apply today.
    $27k-35k yearly est. 4d ago
  • RDU Senior Shift Supervisor

    MV Transit

    Shift supervisor job in Cary, NC

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Seinor Shift Supervisor to identify and report to the Assistant General Manager, challenges, discrepancies, violations of policy and other concerns related to service delivery. Instruct operators when policy is not being followed and to assist in exploring new ideas and ways to handle in-service challenges. Reports on all activities and observances daily. Assists in delivery of system reporting requirements. The Senior Shift Supervisor responsibilities include but are not limited to: * Perform spot checks on Operators and Shift Supervisors * Inspects vehicles for cleanliness and policy compliance - reporting ALL violations and discrepancies * Issue and Receive required equipment to Shift Supervisors on a daily basis * Monitor Shift Supervisor Logs and Reports for accuracy, completeness, performance * Works with Shift Supervisors to ensure reporting is timely and accurate * Schedules special assignments to Shift Supervisors, as needed * Assists Assistant General Manager (as a witness) when issuing discipline * Conduct research on performance issues (to include service delays and reported route issues) and develop reports accordingly * Coach operators on DriveCam events * Monitor system performance- on the street, through Orbital * Call in accident reports to claims line * Clerical and administrative duties, as assigned * Respond to and accurately document emergency situations/incidents/injuries-reporting to claims line if necessary * Required to attend to minor bio spills as needed * Transport operators to and from medical center if needed * Investigation and completion of Route Impediment Logs as assigned * Report for duty for special service/events as assigned * Provide excellent customer service to client, passengers and operators at all times * Prepare other written documentation/reports as needed * Monitor and complete regular reports to Assistant General Manager, General Manager, and other departments as needed Qualifications Talent Requirements: * High School diploma * Minimum one (1) year experience as a Shift Supervisor in a public transit system * Knowledge of system routes and service area * Familiarization with all vehicles operating in the service * Ability to understand client policies and procedures * Ability to comprehend MV Transportation and CBA policies and procedures * Excellent verbal and written communications skills * Working knowledge of Microsoft Word and Excel * Ability to read, write and speak English MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
    $27k-35k yearly est. Auto-Apply 40d ago
  • Shift Supervisor

    Krispy Kreme 4.7company rating

    Shift supervisor job in Raleigh, NC

    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are seeking Shift Supervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme. A TASTE OF WHAT YOU WILL BE DOING: * Lead the day-to-day operational excellence of the shop. * Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. * Help build and lead high performance team of hourly Team Members. * Assist AM/GM with scheduling, onboarding, training, and shop tours. * Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved. YOUR RECIPE FOR SUCCESS: * Two years of relevant experience * 1 year of experience supervising a team * Strong problem-solving skills. * Effective communication skills, both written and verbal * Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. * Must be 18 years of age or older. * Travel Requirements: 0-10% * Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. * Exposure to internal and external environmental conditions * Shop - fluctuating temperatures and noise levels * Exposure to known allergens including but not limited to nuts. * Noise of a production and/or processing area * Non-air-conditioned production * The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process. BENEFITS: * Weekly Pay * Career opportunities - we are growing! * Comprehensive benefits (medical, vision, and dental insurance) * Employee discount program * 401K plan * PTO * Company events * Education Reimbursement * Adoption Assistance * Life Insurance * FSA/HSA Plans * Pet Insurance Learn more at ****************** WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: * Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. * Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: * At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. * In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. * In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: * We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. * We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
    $22k-28k yearly est. 30d ago
  • Shift Leads (18+)

    Crumbl Cookies

    Shift supervisor job in Raleigh, NC

    Join the Crumbl Crew Looking for a fun job where you can work with awesome people, learn new skills, and make someone's day a little sweeter? Crumbl is hiring part-time and full-time Shift Leads - and we want YOU on our team! No baking experience? No problem! We'll teach you everything you need to know (and yes, you get paid while you learn). Who we're looking for: Friendly, outgoing people who love working with others Great communicators who know how to keep the team vibes strong Hard workers who aren't afraid to jump in and stay busy Leaders who can step up and help guide a group Positive personalities who enjoy making customers smile Why you'll love it here: ✨ Paid training - no experience needed ✨ $12 - 14/hr starting pay (based on experience) + tips ($3-$4/hr) total pay $15 - $18/hr ✨ Opportunities to level up fast - learn skills, earn raises, and grow from Crew Member to Shift Lead, Assistant Manager, or Manager ✨ Flexible shifts (day, evening, weekdays, weekends) At Crumbl, we're not just baking cookies-we're building a fun, supportive team where hard work and good vibes get rewarded. If you're ready to bring energy, positivity, and a great personality to our crew, apply today and let's grow together!
    $15-18 hourly 60d+ ago
  • Shift Lead

    Jimmy John's

    Shift supervisor job in Raleigh, NC

    Are you a highly skilled and motivated individual looking for an immediate career opportunity in the food and beverage industry? Do you thrive in a fast-paced environment and enjoy delivering exceptional customer service? If the answer is yes, then we have the perfect job for you! Jimmy John's is seeking a Shift Lead to join our dynamic team. As a Shift Lead, you will be responsible for running the shift and ensuring superior customer service and high-quality products are delivered when the General Manager is not on duty. You will have the opportunity to work with a talented team, receive paid training, and gain valuable skills in food preparation and service operations. Shift Leads start between $15 - $18 per hour. Duties and Responsibilities: Ensures that every customer receives world-class customer service. Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant. Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production.) Completes and oversees opening and closing procedures. Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary. Responsible for 100% of the cash drawers at all times during the shift. Displays a sense of urgency in all tasks. Knowledge, Skills, and Abilities: Must be able to read and write and communicate in English. Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday. Must be able to lift 50 pounds. Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record. Special Requirements: Willing to work evenings, holidays, weekends as business dictates. Ability to establish priorities, work independently and proceed with objectives with minimal supervision. Ability to handle and resolve customer threats and issues. Ability to handle stress and a high-volume enterprise. The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee's disability, or as otherwise required by law. If you are a talented and enthusiastic individual who thrives in a fun and loving work environment, then don't miss out on this exciting opportunity! Apply now to join the Jimmy John's team and enjoy flexible scheduling, health insurance, paid training, dental insurance, vision insurance, and tip sharing. Work schedule 8 hour shift Weekend availability Night shift Day shift Supplemental pay Tips Benefits Flexible schedule Paid time off Health insurance Dental insurance 401(k)
    $15-18 hourly 60d+ ago
  • Shift Lead - Service Desk

    Artech Information System 4.8company rating

    Shift supervisor job in Cary, NC

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; • Analyze and publish reports on the findings; discuss with the concerned stake holders and follow up on the close • Analyze and integrate the CoE Process and adjoining HR/Business Processes for bringing out higher alignment by creating new designs or enhancing the current design as per industry and regulatory norms • Keep self-abreast of the changing paradigm through reading, research, feedback and competitor analysis to ensure that the process design has the next/best practices • Prepare business requirement documents for automation/enhancement of the HR Process, lead pilot and testing efforts of a process roll out including preparation of training material and ensure that customer queries on a new process are responded Additional Information
    $28k-36k yearly est. 2d ago
  • Shift Leader

    Taco Bamba Taqueria

    Shift supervisor job in Raleigh, NC

    A Shift Leader is responsible for providing support to manager's by acting as Manager on Duty (MOD), handling day to day managerial tasks including checking in orders, placing orders, staffing, cash handling, guest management and opening and closing the restaurant. ShiftLeaders will take orders, run food, maintain a clean and organized dining room, bag and deliver to go orders, enforce team deployment in the front of house, ensure prep is completed for service, support bartenders as needed and be the go to contact for any issues on shift if managers are not present. DUTIES AND RESPONSIBILITIES Service Greeting guests upon arrival Providing excellent customer service during guests dining experience, from entry to the restaurant through departure and everything in between Memorize the menu at your location Able to read readily available recipes to make store specific cocktails Cash handling Responsible for handling guest complaints on shift Can cover any FOH position in event of a call out Memorizes Steps of Service for cashier, bar and expo Sanitation/Food Safety Sweep and mop floors Sanitize and wipe down tables and other surfaces Maintain beverage and salsa stations Clean bathrooms Ability to complete internal health audits Follows checklists for opening and closing Check food and equipment temperature to ensure food safety compliance Able to complete line checks and provide feedback when food does not meet spec Leadership Able to open and close the restaurant solo Complete a check out for every FOH team member before they conclude their shift Ensure all prep for FOH is identified at the beginning of the shift and completed by the end of the shift Holds peers accountable to company standards Go to trainer for cashier position at your location Admin Data entry, including invoices Able to properly receive and verify paper and alcohol orders ATTITUDE Friendly Possess a sense of urgency Thoughtful Natural ability to connect with others quickly Intuitive Responsible Curious QUALIFICATIONS Minimum Able to speak English Comfortable working with a team Basic math knowledge, particularly addition and subtraction Able to take constructive criticism Able to handle conflict with potential guest issues Ability to read and follow instructions Good verbal communication skills Comfortable with technology (POS systems, printers, KDS, etc) Able to multitask and prioritze on the fly Conflict resolution, both with guests and team members Preferred Prior experience in a restaurant job Prior experience with Revel, Ctuit, and/or Zenput Can speak English and Spanish Prior management experience Food Manager certification Any local certifications that are required in the store's jurisdiction Requirements PHYSICAL REQUIREMENTS Able to lift 25+ pounds Able to stand on their feet for 8 hours uninterrupted Able to be stationary for multiple hours at a time completing repetitive tasks Able to move quickly throughout the restaurant Able to access and navigate all areas of the restaurant Able to work in excessive heat and cold associated with the kitchen environment
    $24k-32k yearly est. 60d+ ago
  • Shift Lead

    Petretailbrands

    Shift supervisor job in Raleigh, NC

    If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Shift Leads possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents! Our Shift Leads are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible supporting the associate and management team. As a Shift Lead, you'll function as a lead member of the Sales Associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the Sales Associate but also act as “Manager on Duty” when necessary. What's in it for you? Competitive pay Employee discounts Flexible schedule Room for advancement Working with PETS!!! Essential Duties and Responsibilities Sales Leadership Assist customers and leads the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and store performance goals. Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email. Customer Excellence Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies. Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Lead and demonstrate engagement with customers using selling and service model. Operations & Team Building Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible. Clean pet enclosures and ensure all animals have appropriate food and water. Support in maintaining the fish system. Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift. Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met. Proficient in store opening and closing procedures. Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store manager so this can be addressed appropriately and in a timely manner. Support the execution of new hire training and merchandising guidelines. Support the execution of community events and partnering with various rescue agencies. Complete tasks and other duties as assigned by store management. Business Insight Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs. Experience, Education, Certifications (List minimum required to enter the role.) Minimum 1 year retail or customer service experience Enjoy working with and around animals. Job Requirement Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays. Valid driver's license and access to a motor vehicle preferred. Physical Demands, Working Conditions and Effort of position: Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. Active observation required when merchandising the store. Works in a relatively temperature-stable environment. May occasionally need to work alone. Accidental injuries from pets are possible. Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies: Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Motivating Others: Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed: makes each individual feel his/her/their work is important; is someone people like working for and with. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results. Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she/they disagree. Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others. Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. Delegation: Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed. Pet Supermarket is an equal opportunity employer and Drug Free Work Place.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Shift Supervisor at Joe Rae Cafe (Duke Campus)

    Grub Durham

    Shift supervisor job in Durham, NC

    Job Description Joe Rae Cafe (Grub Durham) is looking for a Shift Supervisor to oversee all restaurant operations, including welcoming and serving customers. Shift Supervisor responsibilities include delegating tasks to restaurant staff, addressing diners' questions and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we'd love to meet you! Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability. As a Shift Supervisor, you'll be responsible for contributing the following: Delegate tasks to restaurant staff and supervise their performance Maintain a fully-stocked inventory and order food supplies, as needed Manage dining reservations Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift Coordinate with suppliers as they deliver food product orders Ensure client satisfaction and gracefully handle any complaints Open or close the restaurant (when responsible for the first or last shift) Inform the next Shift Supervisor about pending tasks Report maintenance and training needs Required Qualifications, Skills, and Experience: Proven experience as a Shift Supervisor or relevant role in a restaurant Good knowledge of restaurant operations (like managing reservations and payments) Availability to work different shifts, including weekends Basic knowledge of bookkeeping procedures A customer service approach with the ability to manage complaints with professionalism Excellent organizational skills Team management abilities BS in Restaurant Management, Business Administration, or similar field and years of experience Qualifications we find highly desirable: Certification from a Culinary School of Hospitality Program is a plus About Grub Durham Grub has established itself as Raleigh-Durham's premier spot to enjoy eclectic comfort cuisine within a welcoming, energetic environment, attracting a wide range of guests, including students grabbing breakfast, colleagues holding lunch meetings and families enjoying dinner on the spacious outdoor patio. Grub also does a large amount of catering. We offer a wide selection of handmade, creative food, perfect to satisfy meat-eaters and vegetarians alike. The freshest ingredients of each season inspire us to create delicious daily specials. Nosh is proud to be a part of the Durham community and is dedicated to offering high-quality, affordable food complimented by quick, friendly service. Powered by JazzHR UBeZy0MkxA
    $27k-35k yearly est. 15d ago
  • Pm Shift Supervisor At Milklab Durham

    Milklab Durham

    Shift supervisor job in Durham, NC

    Job Description This job's primary focus is to ensure their specific shift operates in an efficient and smooth manner with our core values in mind: Quality, Customer Service, Team, and Environment. A commited 35-40hrs including weekends is required. Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Consistently provide exceptional hospitality and service both to our guests and your team. Acts with integrity, honesty and knowledge that promote the culture and core values of MILKLAB Being a good role model for the team and leading them by example. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team. Anticipate the guest experience and constantly be one step ahead in service and hospitality. Lead the shift in a way to maximized efficiency, provide top level customer service, and foster a great work environment. Utilize and implement store roles and checklists to guarantee a smooth and successful shift. Become the go to person for problem solving and guest relations. Monitor inventory levels and accurately track and communicate levels or potential shortages. Protect the store asset by making sure our team and our equipment is well taken care of. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates to ensure operational excellence and to improve performance. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Communicate essential information in a clear and timely manner, maintaining confidentiality where appropriate. Requirements 1 year of work experience in customer service or leadership position. Must be available to work on the weekend, Saturday & Sunday. Great attention to quality and customer service. Excellent communication and interpersonal skills Effective time management and delegation skills Ability to effectively problem solve, using sound judgment Benefits 401K! Company events! Annual Bonus! Unlimited Tea & Ice cream! Discounts for friends & family! Guaranteed 35-40hrs+ Growth opportunities for ones that excel. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $27k-35k yearly est. 20d ago
  • Shift Manager, Customer Services

    Envoy Air Inc. 4.0company rating

    Shift supervisor job in Morrisville, NC

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Responsible for providing quality service and achieving superior customer satisfaction Resolves customer service and operational problems during tour of duty, working in the operation during peak or irregular periods, spending time in the operation interacting with customers and employees, and preparing customer correspondence Through the use of cross-functional teams, the Shift Manager will generate and implement quality improvement ideas Will evaluate team performance through corporate quality control measurements, such as observations, feedback, data and customer complaints and compliments Responsible for meeting profitability and cost control goals by developing and monitoring budgets and spending, actively seeking cost reduction ideas, and monitoring lost time Ensures compliance with all operations (safety/government requirements) during tour of duty. Investigates discrepancies and compiles statistical data for compliance purposes Coaches and counsels personnel and provides guidance to team on customer service and performance issues Conduct performance reviews for team members on a regular basis Encourages employee teamwork to generate and implement individual and the team's best ideas Overall, the Customer Service Shift Manager will run an effective operation by communicating with managers, peers and team members, both within their immediate department, as well as with other departments and by administering company policies and procedures as well as providing their team with necessary tools, resources and training to meet or exceed all operational performance goals Coordinates operation including scheduling, hiring, training, inventory, etc. Qualifications Who are we looking for? Requirements The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. Minimum age of 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role. Willing and able to work rotating shifts including nights, holidays, weekends, and days off Possess the legal right to work in the United States Must be able to read, write, fluently speak, and understand the English language Able to lead and motivate employees in working as a team Demonstrated ability to communicate verbally and in writing, leadership, initiative and judgment Must demonstrate strong administrative and analytical abilities Position may also require the ability to become certified as a Ground Security Coordinator (GSC). Previous experience in airport operations preferred. Sabre experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. #EnvoyHubH We can recommend jobs specifically for you! Click here to get started.
    $25k-31k yearly est. Auto-Apply 7d ago
  • SHIFT SUPERVISOR (FULL TIME)

    ESFM

    Shift supervisor job in Selma, NC

    Job Description We are hiring immediately for full time SHIFT SUPERVISOR positions. Note: online applications accepted only. Schedule: Full time; Days and hours may vary. More details upon interview. Requirement: One year of prior supervisory experience is required, preferably janitorial warehouse experience. Fixed Pay Rate: $22.50 per hour. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1469912. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job Summary Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained. Essential Duties and Responsibilities: Responsible for providing training and creating work schedules. Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance. Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety. Acts as the contact person for employees with complaints or requests for time off. May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization. Perform other duties as assigned. Associates at ESFM are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice and facility management industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. ESFM maintains a drug-free workplace. ESFM
    $22.5 hourly 9d ago

Learn more about shift supervisor jobs

How much does a shift supervisor earn in Raleigh, NC?

The average shift supervisor in Raleigh, NC earns between $24,000 and $40,000 annually. This compares to the national average shift supervisor range of $26,000 to $44,000.

Average shift supervisor salary in Raleigh, NC

$31,000

What are the biggest employers of Shift Supervisors in Raleigh, NC?

The biggest employers of Shift Supervisors in Raleigh, NC are:
  1. CVS Health
  2. KFC
  3. MV Transportation
  4. MV Transit
  5. Starbucks
  6. Global Impact
  7. The DRG
  8. Millennium Print Group
  9. Jason's Deli
  10. Krispy Kreme Doughnuts
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