GVP, Retail and Hospitality Sales
Shift supervisor job in Providence, RI
**Why UKG** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Role**
UKG is seeking a Group Vice President responsible for maximizing sales revenue and exceeding annual profitability goals for UKG's Retail and Hospitality Sales team. This position will report directly to the Senior Vice President of the Sales Go to Market Organization. This role involves leading and managing a team of Sales Leaders and their sales teams who are accountable for selling UKG SaaS solutions and other related services to new and existing clients, maximizing the suite of product offerings from UKG.
Additionally, the Group Vice President will ensure strong cross-functional partnerships to deliver incredible success for our customers and prospects. In alignment with a highly effective sales process, this team will be supported by robust pre-sales and sales operations teams.
**Responsibilities**
+ Meet and exceed revenue targets
+ Lead 4 to 5 Enterprise sales teams
+ Set and execute aggressive new customer and customer product acquisition strategies to generate strong annual growth in revenue and bookings
+ Manage profit and loss activity by maintaining desired profit margins, sales and spending budgets
+ Position the business to grow successfully beyond is current targets, increasing the revenue of the business significantly year over year
+ Successfully remove obstacles for your teams' success
+ Conduct quarterly operational reviews for each of the sales teams to ensure pipeline activity, depth of product and industry knowledge, current and relevant sales strategies, and account reviews.
+ Present quarterly results on productivity and quota attainment to UKG Executive Committee in addition to other UKG leaders
+ Maintain key customer relationships and develop and implement strategies for sales
+ Manage overall sales process, set appropriate metrics for sales funnel management to achieve maximum sales potential
+ Provide detailed and accurate sales forecasting
+ Drive long term success with a focus on coaching, development and building a high performing team
+ Create and foster a customer-first, employee-centric, highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
**Who You Are**
+ 10+ years proven experience selling software solutions to C-suite level
+ 5+ years as a senior leader managing successful sales teams
+ Demonstrated experience being a change agent
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions
+ Ability to Travel as required, as this role is a virtual position
+ 2nd level sales leadership experience preferred
+ Experience selling or leading a team selling WFM or HCM software preferred
+ Strong leadership skills, with the ability to coach and manage the team in a high-paced, evolving environment including managing people leaders
+ Consistently exceeded quota and team goals
+ Strong operational and analytical abilities
+ Exhibit exceptional written, verbal, presentation, and negotiation skills
+ Experience with Power Base Selling Methodology or similar program desired
+ Strong executive presence, able to build immediate credibility with both internal and external stakeholders
+ Strong interpersonal skills with a high degree of emotional intelligence
+ Bachelor's degree or equivalent preferred
**Company Overview**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The target pay range for this position is $620,000 and will vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* .
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Commercial Lines Associate Client Representative
Shift supervisor job in Woonsocket, RI
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
Three years minimum Commercial Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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Residential Assistant Women's Road to Recovery Second Shift
Shift supervisor job in Rhode Island
TPC Women's Road to Recovery is located in RICHMOND, RI.
The Providence Center Women's Road to Recovery Residential Assistant provides addiction treatment and mental health services help women to regain control of their lives and live healthy, without drugs or alcohol. Our programs inspire women to realize their strengths and make positive changes for themselves and their families. Programs focuses on both mental health and addiction issues, including the unique challenges women in recovery face.
MONDAY-THURSDAY, Second Shift, 3:00pm - 11:30pm.
TPC Women's Road to Recovery - LOCATED IN RICHMOND, RI.
Duties and Responsibilities:
The Residential Assistant will perform, coordinate and monitor the daily non-clinical operations of the program.
Provide orientation of clients into the community.
Conduct tour of the facility and make introductions.
Problem solve and provide other support to clients as needed. Serve as a role model. Assist in new client admissions.
Review rules and regulations, issue linens, assign bedrooms, sign appropriate releases, gather birth certificates and social security cards, etc.
Maintain cooperative relationships with clients, other employees and the public.
Attend trainings, case presentations and conferences.
Other duties as assigned or required.
Requirements:
High school diploma or general education degree (GED) required. Advanced education preferred.
Experience working with a substance abuse population is strongly preferred.
A candidate must have at least 4 years in recovery, if applicable.
Must have valid driver's license, registration, current inspection and insured automobile.
Bilingual Spanish preferred.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Shift Supervisor
Shift supervisor job in Rhode Island
The Shift Supervisor at Rock Spot Climbing is responsible for delivering outstanding customer service to members and guests. While overseeing the day to day operations of the gym as the supervisor on duty they will handle all sales, coordinate floor staff and promote relevant products and events. All activities shall be conducted under the direction of the local management team.
Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below.
Roles and Responsibilities
First Class Customer Service - Make customers of all levels of experience feel welcome in person and over the phone while promoting relevant gym products and services.
Superior Sales - Strive to meet and exceed local sales goals by matching guests with the products we offer that best meet their needs.
Quality Coaching - Maintaining a safe, positive and productive atmosphere while supervising a team of floor staff.
Facility Stewardship - Assume responsibility for the safety/cleanliness of the facility and equipment while opening or closing, including registers, retail stock, and gym floor.
Targeted Sales - Learn about members and guests through conversation and connect them with the products and services that are most relevant to them.
Administrative Excellence - Utilize multiple computer platforms to perform all transactions and tasks with accuracy and precision.
Marketing Minded - Ensure in gym signage and social media are up to date and effective
Qualifications and Skills We are looking for
Bachelor's Degree preferred
Previous indoor rock climbing experience
Previous supervisory experience
Detail oriented and organized
Punctual and reliable
Customer service experience
Retail/sales experience
Able to perform all floor staff functions
Basic computer skills
Outgoing, friendly personality
Physical Requirements
Must be able to lift and move up to 50lbs
Rock Spot Climbing Mission Statement:
At Rock Spot Climbing we provide a positive climbing experience for all.
Rock Spot Climbing Core Values
Promote Climbing to All Ages, All Abilities
Create Outstanding Customer Experiences
Build Relationships, Make Connections
Strive For Excellence
Succeed as a Team
Starbucks Shift Supervisor (Full time)
Shift supervisor job in Rhode Island
Supervises operations during a shift at a Starbucks store
Diversity & Inclusion
Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.
Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.
Essential Job Functions
Supervises counter operations and supervises cash handling procedures
Monitors inventory and notifies management of the need to purchase necessary products
Maintains sanitation and safety standards established by the university
Supervises and manages student employees, as necessary, to enhance their academic and professional development
Performs other duties as assigned
Required Qualifications
High school diploma or equivalent (GED)
Experience working in foodservice retail or other related experience
Availability to work some nights and weekends
Preferred Qualifications
Experience working at Starbucks
Barista certification
Please Note:
Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.
Applications are accepted on an ongoing basis until job posting is closed.
Shift Leader
Shift supervisor job in Rhode Island
**Please note the schedule for this role is Mon-Fri 6:30am-3pm, overtime as needed** The Shift Leader reports directly to the Production Supervisor and is responsible for leading production operations during a shift. This includes leading and training the staff, following production processes, and coordinating maintenance and upkeep of equipment with the maintenance team. The Shift Lead must follow best practices of operating in a USDA facility and lead efforts to continuously improve processes in a lean environment. The Shift Lead works closely with the Production Supervisor to ensure that productivity targets are met, and downtime events are kept to a minimum.Duties/Responsibilities:
Performs regular duties as assigned.
Notifies supervisors of damaged or defective products.
Monitors and instructs new workers on operations.
Monitors production and consultations with production supervisor/manager as needed
Required Skills/Abilities:
Basic knowledge of the product, production processes and other techniques for maximizing the level of production.
Ability to follow instructions and established procedures
Ability to work alone or as a member of a team
Awareness of sanitation and hygiene procedures and practices,
Concern for the safety of self and co-workers and a responsible attitude
Education and Experience:
High School Diploma or GED
2+ years in a Lead Role in Manufacturing preferably USDA Food Establishment
Solid computer skills including, but not limited to, Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ERP systems.
Maintain and improve food safety, food defense, and food quality programs within the operation.
Excellent Communication and problem- solving skills
Physical Requirements:
Physical effort equals frequent lifting or moving materials.
Regularly required to sit or stand, bend and/or reach.
Manual dexterity- the ability to quickly move hands and arms, manipulate and/or assemble objects.
The ability to exert maximum muscle force to lift, push, pull and/or carry objects.
The use of gloves, hair net and frocks are required.
Work Environment:
Work Environment: Working conditions are normal for a manufacturing environment. Work involves frequent lifting of materials and products up to 25 pounds. Machinery operation requires the use of safety equipment to include but not limited to, eye safety glasses, hearing protectors, work boots, and hardhats. Loose fitting clothes and jewelry are not permitted. Will be required to perform other duties as requested, directed, or assigned.
Auto-ApplySystem Lab Shift Supervisor (Anatomic Pathology)
Shift supervisor job in Rhode Island
Job Summary: The System Lab Shift Supervisor ensures the efficient operation of the Laboratory during assigned shift/s.
Specifications: Bachelors Degree in a biological, chemical, physical, or clinical laboratory science required, Masters Degree preferred. A minimum of four years of Anatomic Pathology experience required. A minimum of two years of management experience preferred.
Care New England Health System (CNE)
and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values
Shift Manager
Shift supervisor job in Newport, RI
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurants operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Qualifications:
High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills
Shift Supervisor F/T
Shift supervisor job in Warwick, RI
Hourly Pay Range: $17.72 - $23.74
$18.50/Hour
Why Work for Goodwill Southern New England?!
Referral bonuses
Retirement plan contributions
Tuition and gym reimbursement
Emergency assistance funds
Paid time off
And more depending on position!
SUMMARY
Assists the Store Manager in all operations of the Goodwill Retail Store or Outlet as described below.
SPECIAL REQUIREMENTS:
Will typically be required to work regular weekend (i.e. Saturday, Sunday), holiday and evening hours customary to the retail trade.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other related duties may be assigned as directed by supervision.
Assist customers and donors in a timely and courteous manner, ensuring excellent customer service.
Maximize used goods processing through the proper application of Goodwill techniques, including sorting, preparing and pricing items for sale. Meet or exceed production goals on a consistent basis.
Ensure that the store and surrounding premises are kept neat, clean and orderly and free of safety hazards and that health, safety and emergency procedures are understood and followed by employees. Immediately report all unsafe conditions to supervisor.
Help unload truck as required; sort and grade newly arrived goods.
Assist Store Manager in training new employees in a timely manner and according to agency and store policies and procedures.
Maintain production areas to ensure ease of operations.
Comply with cash handling and security policies; close out register for daily total; confirm correct amount; notify supervisor of any discrepancy; make nightly deposit to designated bank, as required.
Responsible for the store's operation in the absence of the Store Manager and Assistant
Manager including, but not limited to: opening and closing the store; directing the activities of store personnel; ensuring proper adherence by store employees to agency policies and procedures, CARF standards, safety and security regulations; ensuring that all sales transactions are rung up and reported accurately; ensuring that donated goods are processed appropriately; ordering store
supplies and truck delivery; and checking security of building. In dealing with infractions or unusual situations, Shift Supervisor must seek assistance from supervisor or Human Resources, as appropriate and report any infractions or unusual situations to the Store Manager.
Maintain store records, as required.
Immediately report any suspicions or allegations of fraud to supervisor.
Comply with all CARF, Agency and store policies and procedures.
OTHER DUTIES
Employee will be required to perform bank transactions necessary to store operations, e.g. depositing daily receipts, securing rolled coins or specific denominations of bills, etc., and must have access to transportation for travel to/from designated bank.
Employee will be included on Alarm Responder Roster for assigned store/location. Must respond upon notification from alarm monitoring company, in-person, to alarm calls that occur before/after typical hours of business operations. Employee must follow established procedures for responding to an alarm call and must have access to transportation to travel to/from store at such times. Employees must provide personal telephone and/or cell phone information in order to be available to receive alarm calls and must maintain ongoing phone service. Based on employment classification, employee will be paid in accordance with Agency Policy for time spent responding to alarm calls.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) plus a minimum of one year related experience and/or training. Must have attained 18 years of age.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to speak effectively with customers, clients and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide. Ability to perform these operations using units of American money.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations with only occasional or no variables.
OTHER SKILLS AND ABILITIES Must be able to effectively delegate tasks to store personnel to ensure that store operations are fulfilled and carry out assigned duties with minimal supervision.
Must exhibit a high level of integrity and business ethics.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. The employee is regularly required to push crates (on wheels) that may weigh up to 600 pounds. Crates may be moved on flat or sloped surfaces. Specific examples of requirements to lift and/or move heavy objects will include, but not be limited to, the duties described below.
The employee is regularly required to assist customers when unloading bags and boxes of donations from their vehicle and carrying purchases to their vehicle. Employee may also be required to assist customers with handling of donations or purchases of large and heavy items such as furniture and appliances (e.g. microwave oven, television, computer equipment, etc.). Additionally, the employee is required to place large objects on the sales floor for display or in a crate or cart for disposal. A hand truck should be used whenever possible to move large/heavy objects. The assistance of additional staff must be sought when lifting such objects, whenever feasible, and proper lifting techniques must be applied.
REQUIREMENTS FOR PERSONAL PROTECTIVE EQUIPMENT (PPE)
Protective eyewear must be worn at all times while preparing cleaning solution for floor cleaning machine and while dispensing fluid into the machine. Protective gloves (cloth/leather) and protective eyewear must be worn at all times while using push stick to propel material into trash compactor. Latex gloves are made available for any employee engaged in sorting credentials but are not required.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is usually hectic (fast paced) with regular deadlines and production quotas. Retail Shift Supervisors are subject to temporary re-assignment or transfer to assigned locations within the agency Goodwill territory.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate and typical of a busy retail environment.
Equal Opportunity Employer
Salary Description $18.50/Hour
Players Club Shift Supervisor
Shift supervisor job in Tiverton, RI
Why Bally's?
Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The purpose of the Player's Club Shift Supervisor is to ensure smooth operation of all daily tasks within the department, focusing entirely on superior guest service.
Responsibilities:
Supervising shift operations of the Players Club booths. This includes staffing, stocking, providing updated and accurate information to the staff, paging, Box Office operations, bus arrivals/departures, match play coupons, logging bus details, monitoring ACSC, Kiosks and Total Promo programs, monitoring/replenishing representative's cash banks, gift cards and gifts, printing and distributing required promotional reports, executing Promotions, adding on Bonus Play over $100 for Match Play Promotions, completing point adjustments and helping with the schedule along with posting shifts and bids.
Investigating, troubleshooting, and correcting guest issues related to Players Club accounts either in person, or via forms, letters, and phone calls.
Working closely with the Gaming department regarding guest issues, additional direction and improvements.
Working closely with and assisting the other divisions of the Marketing department
Assist with preparing and executing all Bus Tours including
Monitoring the Call Center.
Sending all required emails such as but not limited to bus, match play, and promotional emails at the end of the night.
Assist with monitoring all promotional signage and ensuring changeover when appropriate.
Participating in Players Club and Marketing meetings.
Other duties as assigned.
Qualifications:
Superior Customer Service skills
Some Supervisory experience
Strong public speaking and interpersonal skills
Strong computer skills including Windows, Excel and MS Office
Patience and ability to handle pressure and make decisions.
License Requirements:
Must secure appropriate RI mandated gaming licenses
Physical/Mental Requirements:
Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
Constantly use mental alertness to achieve high level of accuracy in completing tasks
Must be able to occasionally lift/move up to 20 pounds
Working Conditions:
Mostly indoors and generally climate-controlled environment
Will be exposed to noise, smoke, and odors
Working with others and independently
Target Hourly Range: ($21.51)
Bally's Lincoln Casino Resort: About | LinkedIn
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Shift Supervisor
Shift supervisor job in Warwick, RI
Job DescriptionBenefits:
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Vision insurance
Shift Supervisor is responsible for overseeing the safe, productive, and efficient operation of all activities. This involves supervising shift personnel and ensuring that all Krispy Kreme policies are strictly followed. Additionally, this position is accountable for monitoring the proper running order of all equipment and performing maintenance and repairs as necessary. Other responsibilities include the following, but are not limited to:
On the Move
Get ready to get moving! This role will involve carrying and lifting boxes, decorating and packing doughnuts, sweeping or mopping, communicating with customers and fellow Krispy Kremers, filing orders and using the phone. You might lift up to 75 pounds from time to time. You'll need a driver's license too.
Guest Services
Shift Supervisor serve as a role model to team members and other Krispy Kremers. They set the tone and create an environment for exceptional customer service! You will know how to handle difficult situations with customers and other matters in the shop in a professional and humble way. We want all our customers to be happy with their experience in every one of our shops! You'll also ensure all our products are up to the highest standard- the Krispy Kreme standard. You'll maintain shop organization, answer the phone, and communicate with our Support Center teams when needed.
Sales
You'll work alongside the General Manager/Assistant Manager to achieve business plan objectives and profitability, and you'll help lead sales, which can include Hot Light times, retail sales, fundraising and suggestive selling.
Production/Equipment
You'll discover ways to maximize efficiency in daily doughnut-making, and you'll understand quality control procedures and coordinate production schedules to meet guest satisfaction. You'll get to know our equipment well by inspecting it and finding any issues that need fixing.
Safety and Sanitation
Make sure the shop is clean and safe! Shoes, floors, overall cleanliness is always a top priority.
People
You'll help the General Manager/Assistant Manager in recruiting, hiring, training, and all other needs, and you'll supervise shifts and demonstrate leadership.
Requirement: All managers must be available to work any and all shifts.
If you think you have what it takes and are eager to join a team of Rock Stars and Doughnut Enthusiasts, APPLY TODAY!
SHIFT LEADER
Shift supervisor job in Providence, RI
Job Description
Job title: shift leader
The Shift Leader is responsible for the profitability and overall operation of the restaurant as a compliment to the manager in charge and also in their absence. A majority of the time will be spent leading the team to meet a high guest experience along with training and coaching new and existing employees.
Guest First Culture
Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want.
Let's make their day ... every guest, every day.
REsponsibilities include (but not limited to) the following
Operations Excellence for Guest Satisfaction
· Holds the guest as their highest priority and role models exceptional guest service
· Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
· Empowers the team to satisfy guests and resolve problems
· Communicates clearly with each guest in a friendly and courteous way
· Ensures all orders are completed and packaged accurately and within Dunkin' Donuts speed of service standards
· Monitors and adjusts the products in the back case according to Dunkin' Donuts merchandising and product appearance standards
· Consistently serves quality food and beverages to each guest
· Educates on the Guest Satisfaction Survey program and ensures receipt are issued with each order
· Ensures service with speed are met throughout each shift at Drive Thru and Front Counter
· Executes team service through effective deployment and communication
· Ensures the restaurant meets food safety, sanitation and cleanliness standards during shift
· Assists with equipment maintenance and calibration
· Performs travel paths interacting with guests and taking appropriate action as needed
· Utilizes Red Book or similar tool to track required documentation
· Guards the safety and security of the crew members and guests by proactively identifying and addressing opportunities
Team Environment
· Supports a respectful team environment
· Embraces learning and faces new challenges with enthusiasm
· Supports the training of new crew members as requested by the Restaurant Manager
· Recognizes crew members for their efforts and contributions during the shift
· Provides consistent coaching that drives performance of the team to achieve goals
· Seeks feedback from others and responds positively to coaching
Profitability
· Drives sales through execution of product promotions including sampling and ensuring crew can properly describe and prepare all promotional products
· Provides feedback, information and suggestions to Restaurant Manager
· Communicates shift goals and results to team
· Ensures the shift is properly staffed and the team is properly deployed to meet standards and goals
· Manages cash over/short during shift through accurate counting and cashier assignment
· Manages food cost during shift through accurate tracking and minimizing waste, following prep plans, and completing daily inventory as assigned
· Manages labor cost during shift through proper delegation, balancing guest focus with task assignment
· Reports all equipment and facility issues to Restaurant Manager
· Ensures processes and policies are followed on their shift
QUALIFICATIONS
· Fluent in English
· Restaurant, retail, or supervisory experience
· Basic computer skills
· At least 18 years of age (where applicable)
· Basic writing skills
· High School diploma, or equivalent
· Basic math skill and financial acumen
· Must have open availability to work all shifts
· Capable of standing for 6+ hours and for lifting up to 30lbs
Competencies
Guest Focus
· Understands and exceeds guest expectations, needs and requirements
· Develops and maintains guest relationships
· Displays a sense of urgency with guests
· Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
· Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
· Sets and maintains high standards for self and others, acts as a role model
· Consistently meets or exceeds goals
· Contributes to the overall team performance; understands how his/her role relates to others
· Sets, prioritizes and maintains focus on important activities
· Reads and interprets reports to establish goals and deliver results
· Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
· Identifies and resolves issues and problems
· Uses information at hand to make decisions and solve problems; includes others when necessary
· Identifies root cause of a problem and implements a solution to prevent from recurring
· Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
· Develops and maintains relationships with team, peers, cross functional partners and supervisors
· Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
· Encourages collaboration and teamwork
· Leads others; negotiates and takes effective action
Conflict Management
· Seeks to understand conflict through active listening
· Recognizes conflicts as an opportunity to learn, improve and grow personally and professionally
· Resolves situations using facts involved, ensuring consistency with policies and procedures
· Escalates issues as appropriate
Business and Financial Acumen
· Understands guest and competition; translates and applies own expertise to address business opportunities
· Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
· Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
· Understands, analyzes and communicates the key performance/profit levers and manages to these measures
WHAT WE OFFER
With 250+restaurants in our network you will have the opportunity to grow internally and learn new skills
• Health insurance
• 401k per company policy
“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at **********************.
We use eVerify to confirm U.S. Employment eligibility.
Easy ApplySHIFT LEADER
Shift supervisor job in Providence, RI
Job Description
Job title: shift leader
The Shift Leader is responsible for the profitability and overall operation of the restaurant as a compliment to the manager in charge and also in their absence. A majority of the time will be spent leading the team to meet a high guest experience along with training and coaching new and existing employees.
Guest First Culture
Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want.
Let's make their day ... every guest, every day.
REsponsibilities include (but not limited to) the following
Operations Excellence for Guest Satisfaction
· Holds the guest as their highest priority and role models exceptional guest service
· Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
· Empowers the team to satisfy guests and resolve problems
· Communicates clearly with each guest in a friendly and courteous way
· Ensures all orders are completed and packaged accurately and within Dunkin' Donuts speed of service standards
· Monitors and adjusts the products in the back case according to Dunkin' Donuts merchandising and product appearance standards
· Consistently serves quality food and beverages to each guest
· Educates on the Guest Satisfaction Survey program and ensures receipt are issued with each order
· Ensures service with speed are met throughout each shift at Drive Thru and Front Counter
· Executes team service through effective deployment and communication
· Ensures the restaurant meets food safety, sanitation and cleanliness standards during shift
· Assists with equipment maintenance and calibration
· Performs travel paths interacting with guests and taking appropriate action as needed
· Utilizes Red Book or similar tool to track required documentation
· Guards the safety and security of the crew members and guests by proactively identifying and addressing opportunities
Team Environment
· Supports a respectful team environment
· Embraces learning and faces new challenges with enthusiasm
· Supports the training of new crew members as requested by the Restaurant Manager
· Recognizes crew members for their efforts and contributions during the shift
· Provides consistent coaching that drives performance of the team to achieve goals
· Seeks feedback from others and responds positively to coaching
Profitability
· Drives sales through execution of product promotions including sampling and ensuring crew can properly describe and prepare all promotional products
· Provides feedback, information and suggestions to Restaurant Manager
· Communicates shift goals and results to team
· Ensures the shift is properly staffed and the team is properly deployed to meet standards and goals
· Manages cash over/short during shift through accurate counting and cashier assignment
· Manages food cost during shift through accurate tracking and minimizing waste, following prep plans, and completing daily inventory as assigned
· Manages labor cost during shift through proper delegation, balancing guest focus with task assignment
· Reports all equipment and facility issues to Restaurant Manager
· Ensures processes and policies are followed on their shift
QUALIFICATIONS
· Fluent in English
· Restaurant, retail, or supervisory experience
· Basic computer skills
· At least 18 years of age (where applicable)
· Basic writing skills
· High School diploma, or equivalent
· Basic math skill and financial acumen
· Must have open availability to work all shifts
· Capable of standing for 6+ hours and for lifting up to 30lbs
Competencies
Guest Focus
· Understands and exceeds guest expectations, needs and requirements
· Develops and maintains guest relationships
· Displays a sense of urgency with guests
· Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
· Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
· Sets and maintains high standards for self and others, acts as a role model
· Consistently meets or exceeds goals
· Contributes to the overall team performance; understands how his/her role relates to others
· Sets, prioritizes and maintains focus on important activities
· Reads and interprets reports to establish goals and deliver results
· Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
· Identifies and resolves issues and problems
· Uses information at hand to make decisions and solve problems; includes others when necessary
· Identifies root cause of a problem and implements a solution to prevent from recurring
· Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
· Develops and maintains relationships with team, peers, cross functional partners and supervisors
· Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
· Encourages collaboration and teamwork
· Leads others; negotiates and takes effective action
Conflict Management
· Seeks to understand conflict through active listening
· Recognizes conflicts as an opportunity to learn, improve and grow personally and professionally
· Resolves situations using facts involved, ensuring consistency with policies and procedures
· Escalates issues as appropriate
Business and Financial Acumen
· Understands guest and competition; translates and applies own expertise to address business opportunities
· Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
· Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
· Understands, analyzes and communicates the key performance/profit levers and manages to these measures
WHAT WE OFFER
With 250+restaurants in our network you will have the opportunity to grow internally and learn new skills
• Health insurance
• 401k per company policy
“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at **********************.
We use eVerify to confirm U.S. Employment eligibility.
Easy ApplyStarbucks Shift Supervisor (Full time)
Shift supervisor job in Providence, RI
Supervises operations during a shift at a Starbucks store Diversity & Inclusion Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.
Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.
Essential Job Functions
* Supervises counter operations and supervises cash handling procedures
* Monitors inventory and notifies management of the need to purchase necessary products
* Maintains sanitation and safety standards established by the university
* Supervises and manages student employees, as necessary, to enhance their academic and professional development
* Performs other duties as assigned
Required Qualifications
* High school diploma or equivalent (GED)
* Experience working in foodservice retail or other related experience
* Availability to work some nights and weekends
Preferred Qualifications
* Experience working at Starbucks
* Barista certification
Please Note:
Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.
Applications are accepted on an ongoing basis until job posting is closed.
Shift Supervisor
Shift supervisor job in Cranston, RI
As Shift Leader, you will be responsible for:
Supervising a staff of 4 or more employees on each shift
Training, coaching and development of Pizza'olos
Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality
Executing administrative duties including balancing of cash drawers, inventory counts, and food safety standards
Ensuring each guest is served courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude from our Pizza'olos
Operating a cash register
Ensuring the correct tools & procedures are used to prepare, build and present perfect food
Serving food that meets our quality standards
Maintain a clean, neat and well-stocked area so you are ready to serve guests
Qualifications:
A high school diploma or University degree preferred
Strong customer service skills
Strong communication & writing skills
Ability to calculate and analyze data
Good personal grooming
Good cash handling skills
Stand up for 8 hours
Able to lift 35-50 pounds
Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
Foodservice Management preferred
Auto-ApplySHIFT LEADER
Shift supervisor job in Johnston, RI
Job Description
Job title: shift leader
The Shift Leader is responsible for the profitability and overall operation of the restaurant as a compliment to the manager in charge and also in their absence. A majority of the time will be spent leading the team to meet a high guest experience along with training and coaching new and existing employees.
Guest First Culture
Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want.
Let's make their day ... every guest, every day.
REsponsibilities include (but not limited to) the following
Operations Excellence for Guest Satisfaction
· Holds the guest as their highest priority and role models exceptional guest service
· Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
· Empowers the team to satisfy guests and resolve problems
· Communicates clearly with each guest in a friendly and courteous way
· Ensures all orders are completed and packaged accurately and within Dunkin' Donuts speed of service standards
· Monitors and adjusts the products in the back case according to Dunkin' Donuts merchandising and product appearance standards
· Consistently serves quality food and beverages to each guest
· Educates on the Guest Satisfaction Survey program and ensures receipt are issued with each order
· Ensures service with speed are met throughout each shift at Drive Thru and Front Counter
· Executes team service through effective deployment and communication
· Ensures the restaurant meets food safety, sanitation and cleanliness standards during shift
· Assists with equipment maintenance and calibration
· Performs travel paths interacting with guests and taking appropriate action as needed
· Utilizes Red Book or similar tool to track required documentation
· Guards the safety and security of the crew members and guests by proactively identifying and addressing opportunities
Team Environment
· Supports a respectful team environment
· Embraces learning and faces new challenges with enthusiasm
· Supports the training of new crew members as requested by the Restaurant Manager
· Recognizes crew members for their efforts and contributions during the shift
· Provides consistent coaching that drives performance of the team to achieve goals
· Seeks feedback from others and responds positively to coaching
Profitability
· Drives sales through execution of product promotions including sampling and ensuring crew can properly describe and prepare all promotional products
· Provides feedback, information and suggestions to Restaurant Manager
· Communicates shift goals and results to team
· Ensures the shift is properly staffed and the team is properly deployed to meet standards and goals
· Manages cash over/short during shift through accurate counting and cashier assignment
· Manages food cost during shift through accurate tracking and minimizing waste, following prep plans, and completing daily inventory as assigned
· Manages labor cost during shift through proper delegation, balancing guest focus with task assignment
· Reports all equipment and facility issues to Restaurant Manager
· Ensures processes and policies are followed on their shift
QUALIFICATIONS
· Fluent in English
· Restaurant, retail, or supervisory experience
· Basic computer skills
· At least 18 years of age (where applicable)
· Basic writing skills
· High School diploma, or equivalent
· Basic math skill and financial acumen
· Must have open availability to work all shifts
· Capable of standing for 6+ hours and for lifting up to 30lbs
Competencies
Guest Focus
· Understands and exceeds guest expectations, needs and requirements
· Develops and maintains guest relationships
· Displays a sense of urgency with guests
· Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
· Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
· Sets and maintains high standards for self and others, acts as a role model
· Consistently meets or exceeds goals
· Contributes to the overall team performance; understands how his/her role relates to others
· Sets, prioritizes and maintains focus on important activities
· Reads and interprets reports to establish goals and deliver results
· Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
· Identifies and resolves issues and problems
· Uses information at hand to make decisions and solve problems; includes others when necessary
· Identifies root cause of a problem and implements a solution to prevent from recurring
· Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
· Develops and maintains relationships with team, peers, cross functional partners and supervisors
· Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
· Encourages collaboration and teamwork
· Leads others; negotiates and takes effective action
Conflict Management
· Seeks to understand conflict through active listening
· Recognizes conflicts as an opportunity to learn, improve and grow personally and professionally
· Resolves situations using facts involved, ensuring consistency with policies and procedures
· Escalates issues as appropriate
Business and Financial Acumen
· Understands guest and competition; translates and applies own expertise to address business opportunities
· Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
· Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
· Understands, analyzes and communicates the key performance/profit levers and manages to these measures
WHAT WE OFFER
With 250+restaurants in our network you will have the opportunity to grow internally and learn new skills
• Health insurance
• 401k per company policy
“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at **********************.
We use eVerify to confirm U.S. Employment eligibility.
Easy ApplyPlayers Club Shift Supervisor
Shift supervisor job in Tiverton, RI
Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The purpose of the Player's Club Shift Supervisor is to ensure smooth operation of all daily tasks within the department, focusing entirely on superior guest service.
Responsibilities:
* Supervising shift operations of the Players Club booths. This includes staffing, stocking, providing updated and accurate information to the staff, paging, Box Office operations, bus arrivals/departures, match play coupons, logging bus details, monitoring ACSC, Kiosks and Total Promo programs, monitoring/replenishing representative's cash banks, gift cards and gifts, printing and distributing required promotional reports, executing Promotions, adding on Bonus Play over $100 for Match Play Promotions, completing point adjustments and helping with the schedule along with posting shifts and bids.
* Investigating, troubleshooting, and correcting guest issues related to Players Club accounts either in person, or via forms, letters, and phone calls.
* Working closely with the Gaming department regarding guest issues, additional direction and improvements.
* Working closely with and assisting the other divisions of the Marketing department
* Assist with preparing and executing all Bus Tours including
* Monitoring the Call Center.
* Sending all required emails such as but not limited to bus, match play, and promotional emails at the end of the night.
* Assist with monitoring all promotional signage and ensuring changeover when appropriate.
* Participating in Players Club and Marketing meetings.
* Other duties as assigned.
Qualifications:
* Superior Customer Service skills
* Some Supervisory experience
* Strong public speaking and interpersonal skills
* Strong computer skills including Windows, Excel and MS Office
* Patience and ability to handle pressure and make decisions.
License Requirements:
Must secure appropriate RI mandated gaming licenses
Physical/Mental Requirements:
* Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting
* Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer
* Constantly use mental alertness to achieve high level of accuracy in completing tasks
* Must be able to occasionally lift/move up to 20 pounds
Working Conditions:
* Mostly indoors and generally climate-controlled environment
* Will be exposed to noise, smoke, and odors
* Working with others and independently
Target Hourly Range: ($21.51)
Bally's Lincoln Casino Resort: About | LinkedIn
***************************** (Right Click to open)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Shift Leader
Shift supervisor job in Johnston, RI
At Caribou Coffee we create day-making experiences that spark a chain reaction of
GOOD
! This is our purpose. Our team brings this to life by focusing on what's really important -
TEAM, GUEST, BUSINESS
! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!
Position Overview: The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift.
Core Responsibilities
Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence
Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen
Thinks strategically about maximizing product sales and waste management
Demonstrates “total store vision” to take ownership of the look and feel of the store
Knowledgeable about the deployment for the day, and the roles and responsibilities associated
Consistently leverages effective communication on the floor during the shift
Sees the needs of the team and guest and addresses situations before they become problematic
Understands the multiple priorities of the shift and effectively communicates and delegates objectives and tasks
Takes ownership not only for the current shift, but also the shift that follows
Responsible for ensuring that the team is executing SOP and quality standards correctly and consistently
Actively - and in the moment - coaches and gives feedback to Team Members to ensure they are bringing their best DOING and BEING to their role
Trains team on role responsibilities, product knowledge and promotional items
Performs administrative tasks with integrity and to completion, including, but not limited to bank deposits, inventory, store product orders and others as assigned.
Actively develops Team Members and is in conversations about career and professional growth.
Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
Takes ownership for their impact on other people and actively manages how they show up
Demonstrates confidence and owns the decision-making responsibility of being the Manager on Duty
Is resilient under pressure and brings a being of calm in critical moments
Brings joyfulness to leading the team, serving guests and being a community member
Seeks to be of service and create success for others
Brings enthusiasm and curiosity to the responsibility of being a subject matter expert and helping others grow
Demonstrates the humility and curiosity needed to be a leader of a diverse group of people and shows an eagerness to grow and learn
Gives powerful feedback and always looking to make the biggest difference by coaching the team from commitment, not compliance
Takes ownership for, and is eager to, make a positive impact on others
Seeks to create an inclusive and inspiring culture on every shift with every team member
Takes full ownership of their own development and actively seeks feedback and growth opportunities
Skills and Qualifications
Required:
At least 1 year of leadership, restaurant, retail or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a Shift Leader
Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
Must be at least 18 years of age
Preferred:
High school diploma or GED equivalent
A valid driver's license and reliable transportation
Physical Requirements:
The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Address: | 5260 Merle Hay Road, Suite 101 , Johnston, Iowa 50131 |
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.
Brand:
Caribou Coffee
Auto-ApplyShift Manager-(RT2552)
Shift supervisor job in Cumberland, RI
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What's In It for You?
Competitive pay and shift-based incentives
Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
Leadership development and hands-on training to sharpen your skills
Flexible scheduling to support work-life balance
A fast-paced, people-first environment where your leadership matters
Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You'll Do
Lead a Winning Team on Your Shift
Set the tone with a cheerful, can-do attitude that motivates your team
Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
Coach team members in real-time, offering guidance and support during every shift
Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
Ensure proper execution of inventory, vendor check-in, and promotional communication
Oversee key store processes including write-offs, cash wrap, and compliance documentation
Lead shift change communication and ensure team alignment throughout the day
Model Communication & Accountability
Effectively relay important updates from the leadership team to shift associates
Monitor task completion and provide immediate feedback to drive results
Support a team culture rooted in accountability, respect, and teamwork
Proactively step in during busy times or challenges-showing your team what great leadership looks like
What We're Looking For
2-3 years of work experience (retail, restaurant, or food service preferred)
1+ years of leadership or supervisory experience (preferred)
Comfort in fast-paced, high-volume, guest-focused environments
Ability to follow through on tasks and coach others to do the same
Strong communication and team building skills
Must Haves for this Role
High School Diploma or GED (in progress or completed)
Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Responsibilities:
Clean, Safe, Fast & Full
Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
Participates in daily store operational activities as needed:
Rings up guests on a cash register
Ensures the store is clean and well maintained
Stocks shelves and coolers and takes inventory on shelf items.
Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Guest
Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
Manages the store operations on designated shifts.
Maintains inventory in a neat and organized manner.
Provides prompt, efficient and courteous service.
Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
Addresses any employee and guest concerns on designated shifts.
People
Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
Oversees, coaches, trains and develops store team members.
Directs, plans and apportions the work of store team members on designated shifts.
Qualifications:
2-3 years work experience preferred
1+ years management experience preferred
Vendor management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Previous experience working in a retail environment preferred
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Auto-ApplyCommercial Lines Associate Client Representative
Shift supervisor job in Woonsocket, RI
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
Three years minimum Commercial Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
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