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  • Retail Supervisor

    Yakima Union Gospel Mission

    Shift supervisor job in Yakima, WA

    Job DescriptionDescription: Job Purpose This position plays a vital role in promoting and embodying the mission, vision, and values of YUGM. This role is responsible for working with the processing management team and/or thrift directors to provide oversight and direction to staff, ensuring daily operations, goals, and projects are completed and that production expectations are met. Mission, Vision, and Core Values At YUGM we are committed to our mission of, “following Christ in helping people move from homelessness to wholeness,” so that every homeless person in Yakima County has the opportunity for permanent life transformation in Jesus Christ. Our mission is rooted in Christian values, and we believe by combining Love + Professionalism, we focus on achieving meaningful Outcomes that transform lives. Relationships are at the heart of our work, guiding how we connect with our clients, our team, and our community. To perform successfully in any role within our organization, employees are expected to exemplify YUGM's Core Values of Love + Professionalism = Outcomes . These competencies are demonstrated in the following ways: LOVE Enhance Christ's reputation through personal interactions with others. Pursue God personally, relationally, emotionally, and intellectually. Be present, authentic, and relationally available in all contexts. Demonstrate genuine and sacrificial care for the wellbeing of others. PROFESSIONALISM Be consistently punctual and present at work, meetings, and appointments Meet deadlines and fulfill commitments with thorough follow-through. Proactively measure work to ensure continuous learning and improvement. Communicate effectively, both orally and in writing. OUTCOMES Pursue constant growth, learning, and improvement. Think creatively, strategically, and spiritually. Be regularly sought after for input and value. Maintain YUGM's mission clarity and exemplify a Christ-like attitude under stress. Duties and Responsibilities Cultural and Ministerial Responsibilities Uphold and promote YUGM's Christian beliefs and behaviors, core values, policies, and procedures with a high-level of integrity. Develop professional, caring, strengths-based relationships built on truth, respect, encouragement, and trust. Provide ministry and show kindness and grace to staff, volunteers, clients, donors, and the community. Support initiatives that foster a culture of services, compassion, and faith within the workplace. Engage in opportunities to pray for individuals, departments, strategic plans and other YUGM needs. Functional Responsibilities Supervision & Leadership Assist the Retail Management team in creating and sustaining a culture that “reveals Christ” to all staff, donors, and customers, in alignment with the company's mission and values. Provide onsite supervision and support to retail staff, ensuring team members stay on task and complete assigned daily projects. Work alongside managers to accomplish daily operational goals and maintain a positive, productive work environment. Direct CJ (Community Jobs) workers and volunteers on the retail floor, as needed or assigned. Customer Service Assist cashiers in managing difficult customer interactions and resolving complaints in a Christ-honoring and professional manner. Communicate all customer service concerns, register errors, employee incidents, or general operational issues to the Retail Manager to ensure timely and proper resolution in accordance with company policy. Register Operations & Cash Handling Assist in overseeing cashier operations and customer transactions to ensure accuracy, promptness, and adherence to company policies. Support register responsibilities, including: Opening and closing tills (morning, mid-day, and closing) Making change for tills Ensuring proper close-of-day procedures are followed Preparing and verifying deposit accuracy Maintaining sufficient change in the safe and making it available to cashiers Ensuring cash is never left unattended or unsecured Identify and promptly report any accounting-related issues to management. Store Operations & Merchandising Support staff in maintaining the physical cleanliness and organization of the store on every shift, including: Restocking janitorial and restroom supplies Removing safety hazards Recovering merchandise and returning it to proper locations Cleaning parking lots, sidewalks, windows, doors, floors, breakrooms, and restrooms Assist with stocking store shelves and clothing racks to optimize the customer shopping experience. Under the guidance of Retail Management, help set up and change store displays to ensure a pleasant and engaging store environment. Additional Responsibilities Attend, as requested or required, all YUGM trainings and meetings scheduled by the management team to keep current on any policy changes, new procedures, and other information essential to performing the job. Other duties as assigned in support of YUGM's mission and values. Requirements: Qualifications Education and Experience: Experience in retail operations preferred. Excellent math and money handling skills. Ability to operate a cash register and credit card machine. Ability to operate general office machines, copier, fax, printers, scanners. Proficiencies: Excellent organizational, written, and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Must have a commitment to the mission of the Yakima Union Gospel Mission. Must be a people person with a pleasant and willing attitude and have a servant's heart. Strong interpersonal and communication skills. Excellent organizational and time management skills. Must possess a demonstrable level of skill and proficiency in planning so to meet established goals. Ability to interpret a variety of instructions furnished in written or oral form. Demonstrate personal and work ethic reflecting YUGM's Core Values of Love, Professionalism, and Outcomes. Working Conditions: Primary duties of this position are performed in a well-lit, climate-controlled environment. The noise level in the environment is usually moderate. Must be able to handle a fast-paced environment with shifting priorities. Some travel between store locations required. May require occasional evening or weekend work based on business needs. Physical Requirements Visual and auditory abilities to effectively perform job tasks. Clear and fluent communication in English. Capable of walking, climbing stairs, balancing, bending, reaching, and using hands for tasks. Ability to lift items weighing up to 50 lbs.
    $37k-44k yearly est. 2d ago
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  • Associate Team Leader

    H&R Block, Inc. 4.4company rating

    Shift supervisor job in Yakima, WA

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April. It would be even better if you also had... * Experience supervising or managing people * History of delivering outstanding customer experiences What you'll bring to the team... * Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block * Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary * Serve as point of contact for onsite escalated client service concerns * Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary * Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience * Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals * Lead daily huddles and communicate essential information to office associates Your Expertise * Prior experience working in customer service or similar role * Strong organizational skills and ability to plan and manage day-to-day office operations * Customer-centric mindset and strong communication skills * Computer proficient with the ability to use MS Office * Demonstrated ability to work independently with minimal supervision * Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs * High school diploma / equivalent or higher Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $11.00 - $29.00/Hr. Sponsored Job #26593 Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
    $11-29 hourly Auto-Apply 16d ago
  • Shift Leader (P1-1360837-1)

    Panda Express 4.3company rating

    Shift supervisor job in Yakima, WA

    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. You will: * Support in creating a vibrant and welcoming environment for our guests. * Gain valuable skills managing store operations and leading the team during the shift. * Gain hands on experience in cooking and preparing Panda favorites for our guests. * Gain a diverse range of skills to develop yourself and others. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Shift Lead Qualifications Education and Experience: * Some high school * Prefer some Operations experience Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************. Pay Range: $20 per hour - $23 per hour * Within the range, individual pay is determined using various factors, including work location and experience.
    $20-23 hourly 55d ago
  • Jack in the Box - TEAM LEADER

    Feast Enterprises

    Shift supervisor job in Yakima, WA

    Job Description Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
    $48k-98k yearly est. 4d ago
  • shift supervisor - Store# 69644, CLE ELUM - W 1ST STREET

    Starbucks 4.5company rating

    Shift supervisor job in Cle Elum, WA

    Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits. Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations * Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers * Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Knowledge, Skills and Abilities * Ability to direct the work of others * Ability to learn quickly * Effective oral communication skills * Knowledge of the retail environment * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or ***************.
    $32k-40k yearly est. 45d ago
  • Shift Manager

    Arby's, Flynn Group

    Shift supervisor job in Yakima, WA

    Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: + Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness + Train and develop team members to ensure they consistently deliver exceptional service + Strictly adhere to all company policies and procedures to maintain a high standard of quality + Successfully implement strategies to drive sales and achieve financial targets + Monitor and maintain inventory levels to reduce waste and improve efficiency + Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: + Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry + Proven ability to lead a team and deliver exceptional customer service + Excellent communication and interpersonal skills + Strong organizational and time management abilities + Ability to work in a fast-paced and high-pressure environment + Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Shift Manager Compensation Range: $17.00 - $19.00 per hour; depending on location. Heathcare benefits (HSA/STD/LTD/Life/Legal/Pet/EAP), 401k with match, Tuition reimbursement, PTO, Paid Sick Leave Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $17-19 hourly 60d+ ago
  • Shift Lead

    Walgreens 4.4company rating

    Shift supervisor job in Yakima, WA

    * Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. * Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. * Models and delivers a distinctive and delightful customer experience. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Responsible for holding store keys to open and close without management as necessary. * Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries. * Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. * Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). * Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. * Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations. * Assist with ensuring the Outdate program is followed with team members. * Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame. * Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested. * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. * Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. * Has working knowledge of store systems and store equipment. * Assist at Pharmacy out window as requested. * Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). * Responsible for bag checks of team members before leaving the store. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Training & Personal Development * Attends training and completes PPLs requested by Manager. Communications * Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present. * Reports disciplinary issues and customer complaints to management. Basic Qualifications * One year of prior leadership, supervisory, or retail key holder work experience. * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Preferred Qualifications * Prefer the knowledge of store inventory control. * We will consider employment of qualified applicants with arrest and conviction records. * Obtains and maintains valid PTCB certification or pharmacy license as required by state. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $19 - $22 / Hourly
    $19-22 hourly 9d ago
  • Shift Supervisor

    Red Robin 4.0company rating

    Shift supervisor job in Yakima, WA

    Shift Supervisor Hiring Range: $21.30 - $21.28Shift Supervisor Full Compensation Range: $17.65 - $24.71 Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! To qualify for this role a great candidate has: Must be at least 21 years old Minimum of 1 year full service restaurant experience preferred Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction Business maturity and an ability to effectively supervise peers High school diploma or equivalent required, some college preferred Passion for the business and compassion for people Highly energetic, self-motivated, goal oriented and dependable Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills Basic business math and accounting skills, and strong analytical/decision-making skills Basic personal computer literacy Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required Serv Safe Certified preferred Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation (subject to qualifications and requirements): Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance (subject to qualifications and requirements): Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off (subject to qualifications and requirements): 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window: Red Robin accepts applications on an ongoing basis. Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.
    $21.3-21.3 hourly Auto-Apply 60d+ ago
  • Shift Manager

    McDonald's 4.4company rating

    Shift supervisor job in Yakima, WA

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald's Works for Me. I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals. As a Shift Manager, you may be responsible for: * Food Safety * Internal Communication * Inventory Management * Daily Maintenance and Cleanliness * Managing Crew * Quality Food Production * Exceptional Customer Service * Safety and Security * Scheduling * Training Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. Additional info and Shift Manager Benefits: Wage $20.13-20.63 per hour 1 week paid vacation based off of average hours worked, after 1 year as a Manager Paid Sick Leave -earn 1 hour of paid sick leave for every 40 hours worked Health Insurance available to FT employees working on average 30+ hours per week Tuition Assistance - $2,500/yr for Crew and $3,000/yr for Managers Education through Archways to Opportunity including opportunities to earn a Hight School degree, college tuition assistance and English classes as a second language Free Uniforms 30% National Employee Meal Discount $0.25 pay increase on base pay after 90 days of service $0.50 pay increase on base pay after 1 year of service Overnight Premium Pay (Applies only to 24-hour restaurants only) Any employee who works at a 24-hour store will receive a differential pay of an additional $0.50 per hour for hours worked between 10 pm and 4 am during their overnight shift. This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
    $20.1-20.6 hourly 60d+ ago
  • Retail Assistant Manager - Full-Time

    Maurices 3.4company rating

    Shift supervisor job in Union Gap, WA

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Full-Time to join our team located at our Store 1579-Valley Mall Plaza-maurices-Union Gap, WA 98903. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do: This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. The assistant manager interacts with customers regularly, providing styling advice and strategizing to achieve team sales goals. What you'll get in return: · A flexible work schedule · Working with a team that believes in our ‘Work Smart and Have Fun' Value · A growth-minded atmosphere in a positive and supportive environment · A 40% discount · Well-rounded benefits offering; including mental, physical, and health resources Position Requirements: Assistant Manager candidates must have · 1 year of customer service experience required. Supervisory experience preferred. · Ability to foster a team while creating a positive working environment · Experience in training and directing others · Ability to take initiative and participate in making decisions · Demonstrated ability to achieve goals · Computer proficiency · Ability to work a flexible schedule Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. First Assistant Store Manager: $19.13 - $20.79 Full-Time Assistant Store Manager: $19.13 - $20.79 The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 1579-Valley Mall Plaza-maurices-Union Gap, WA 98903 Position Type:Regular/Full time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $31k-34k yearly est. Auto-Apply 16d ago
  • Shift Lead

    Thoroughbred Express Auto Wash

    Shift supervisor job in Union Gap, WA

    As a Shift Lead, you will use your strong communication and interpersonal skills to effectively manage and motivate your team. You will also use your multitasking and prioritization skills to ensure that the store is running smoothly and efficiently. Additionally, you will use your experience with inventory management and cash handling to ensure that the store is properly stocked and all transactions are handled accurately. Finally, you will use your leadership skills to train and develop team members, and to maintain a positive and productive work environment. Supervisory Responsibilities Supervises the daily workflow of the site during their shift. Handles handoffs to the next manager. Ensure's operations flow smoothly to meet company expectations. Ensure's compliance with safety expectations. Key Duties and Responsibilities Supervise and manage the daily operations of the store during your shift Ensure that all team members are providing exceptional customer service Maintain a clean and organized store environment Handle customer complaints and issues in a professional and timely manner Train and develop team members to improve their skills and performance Preferred Qualifications Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Experience in leadership or supervisory role Experience with inventory management and ordering Experience with cash handling and POS systems Job Qualifications High school diploma or equivalent 1+ years of experience in a retail or customer service environment Ability to work flexible hours, including evenings and weekends Strong communication and interpersonal skills Ability to multitask and prioritize tasks effectively Physical Requirements Ability to stand and work on feet for long and/or extended periods of hours in all weather conditions. Use of protective equipment such as ear plugs, safety glasses, gloves, etc. Specific vision abilities required by this role include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lift items of moderate weight (25+ pounds) Additional Benefits: • Quarterly Bonuses • Milestone Bonuses • Competition Bonuses • Unlimited Commissions • Tips • Employee Recognition • Medical, Dental and Vision for Full Time Employees • Paid Time Off + Holiday Pay for Full Time Employees
    $33k-44k yearly est. Auto-Apply 16d ago
  • Assistant Manager - Part-time

    Big 5 LLC 4.4company rating

    Shift supervisor job in Yakima, WA

    Job Description With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team and a Part-time Assistant Manager position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth and our managers provide leadership and direction to the entire store team. Our Part-time Assistant Manager gains knowledge and experience, required for promotion to higher management positions under direction of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry. Responsibilities: Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from telephone calls Setting promotional signage Enforcement of all company policies Learning and providing product descriptions Proposing add-on sales Checking and retrieve merchandise from storage areas Organize, restock, and clean merchandise on the sales floor Inventory control and enforcement of loss prevention policies Other duties as assigned by management and supervision Requirements: Must be 21 years of age or older Must possess High School diploma, GED, High School Equivalency, or certificated equivalent Must possess basic organizational and/or applicable math skills Upon accepting an offered position, candidate will be subject to E-Verify Light to moderate lifting may be required, with or without reasonable accommodation Must possess effective and demonstrable interactive and communicative skills Flexible Scheduling Benefits: Employee Purchase Discount Employee Referral Program Flexible Schedule Paid Sick Leave Ticket Discounts to Top Attractions and Events *Dental, Medical Insurance *Savings and Profit-Sharing Plan - 401k/Roth IRA *Must meet minimum qualifications Pay Scale: $17.92 - $18.55 per hour
    $17.9-18.6 hourly 5d ago
  • Shift Manager - Part Time

    Pizza Hut 4.1company rating

    Shift supervisor job in Yakima, WA

    Wage: $18.13-$18.63 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great pizza is made by great people. So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We need people like YOU to make it - and we don't just mean that you make the pizza. What we mean is you make Pizza Hut, Pizza Hut! You make it fun. You make it fresh. And sometimes, you make it weird! In a "you only understand if you were there" type of way. But most importantly, you make us the kind of place that we're proud to show up to every day. And that's not something we take lightly! It's why we offer flexible schedules, ample opportunities for growth, a vibrant community, and a place that celebrates each and every part of YOU. Turns out, the people are the most important part of the pie. At Pizza Hut, whatever makes you, you - makes us, US! So, you do you! Let's celebrate it! Here's what we offer our Shift Managers: * Base wage of $18.13-$18.63 hourly * Tips received from customers * Mileage and cell phone data reimbursement if you're delivering to customers * "Next Day Pay" earned wage access - Don't wait for payday! Withdraw up to 40% of your earned wages the day after you've worked! * 401(k) program with Company match (after 1 year of service) * Employee meals and discounts - save on your favorite pizza and wings! * Pizza Hut Perks Program - savings on everyday purchases, including up to 23% off your monthly cell phone bill with AT&T! * Earn your GED for FREE through our GEDWorks program * Reduced-cost college tuition with Colorado Technical University (CTU) through our Life Unboxed EDU program * Employee Assistance Program - receive 3 FREE telephonic consultations for whatever life throws your way. Need financial advice? Struggling with your mental health? Coping with grief? We've got you covered! If you hit 30+ average weekly hours worked over the course of a year, you become eligible for our complete benefits package, including: * Medical, dental, and vision insurance * Disability Insurance * Life insurance * Accident and Critical Illness insurance * Accidental Death and Dismemberment Insurance * Hospital indemnity coverage * Telemedicine * And additional supplemental insurance coverage Need some time away from work to rest, recover, and recharge? Pizza Hut's got you covered! * Sick time accrual for all team members So what would make us a good match? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: * You're a fun and friendly person who values customers and takes absolute pride in everything you do. * Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. * You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. * And you're at least 18 years old - having some prior management experience is a plus. * Since you'll be working with food, a valid food-handler's card will be required. Keep in mind, this is just basic information. You'll find out more after you apply and chat with a manager!
    $18.1-18.6 hourly 56d ago
  • Department Supervisor

    Home Depot 4.6company rating

    Shift supervisor job in Yakima, WA

    Department Supervisors train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition they provide valuable input into merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product knowledge and the ability to lead and develop others. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution. Department Supervisor positions may include: Department Supervisor: $21.50 Benefits The Home Depot offers various benefits as part of a total compensation package including: paid vacation1, paid sick leave2, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, , and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status). Click here for more information. 1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits. 2 Sick time (Washington State, Spokane, and Tacoma) Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater. Sick time (Seattle) Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater. Job Posting Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job-related knowledge, skills, experience, and availability. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $21.50
    $34k-42k yearly est. 15d ago
  • Wendy's Shift Manager

    Wendy's 4.3company rating

    Shift supervisor job in Yakima, WA

    Why Wendy's Hours: Opening Shifts/Mid-Day Shifts/Closing Shifts/Weekends Starting Pay: $18.16/hour Step Into Leadership At Wendy's we don't just serve burgers, we build careers! Join a team that values your leadership, rewards your results, and celebrates your growth. Why You'll Love Working Here * Competitive Pay + achievable monthly bonuses * Benefits: Medical, dental, vision, RX, paid vacation, life insurance, and a competitive 401(k) match * Growth: 97% of our managers are promoted from within * Support: Hands-on training, mentorship, and defined career paths What You'll Do * Lead and motivate your team to achieve daily goals * Deliver top-tier guest experiences every time * Enforce Wendy's standards for Quality, Service, and Cleanliness * Train, coach, and develop team members for success * Manage food safety, inventory, and labor efficiency Minimum Qualifications * At least 18 years of age * Minimum of 1 year of shift management experience (QSR or fast-casual preferred) * Strong leadership, communication, and problem-solving skills * Flexibility to work weekends and holidays * Ability to stand for long periods of time without a break * High school diploma or equivalent preferred Why Wenspok Companies We operate 68+ Wendy's restaurants across 10 states and are proud to promote from within. Join a company that values your time, your goals, and your growth. EOE What you can expect This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
    $18.2 hourly 60d+ ago
  • Team Lead, Petsense

    Tractor Supply 4.2company rating

    Shift supervisor job in Ellensburg, WA

    This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. * Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. * Take the initiative to support selling initiatives (TEAM): * Thank the Customer * Engage with the customer and/or pet * Advise products or services * Make it Memorable This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Execute assigned basic, promotional, and seasonal merchandising activities. * Perform Opening/Closing procedures. * Transport and make deposits to bank. * Assess store conditions and assign duties. * Organize and prioritize workflow through the use of the daily planner. * Recovery of merchandise. * Participate in mandatory freight process. * Perform regular and promotional price change activities. * Resolve customer complaints/issues and ensure the customer has a positive experience. * Adhere to loss prevention standards and respond to any alarm calls as needed. * Communicate with Team Members on job functions, responsibilities and financial goals. * Operate cash register/computer supervising cash handling procedures. * Assist Team Members on appropriate application of policies and procedures. * Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required * Complete all documentation associated with any of the above job duties May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Pet/Live Animal, pet food, pet product knowledge is strongly preferred. * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. * Basic computer skills. * Ability to perform and execute principle responsibilities of Team Members. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements * This position is non-sedentary. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. * It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. * Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation): * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to handle and be in contact with birds/poultry. * Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. * Ability to successfully complete all required training and certification. * Ability to travel as required in support of district needs. * Ability to drive or operate a vehicle for business needs. * Lifting 50+ pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $38k-61k yearly est. 9d ago
  • Assistant Manager

    Flynn Applebee's

    Shift supervisor job in Union Gap, WA

    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it! Essential Duties and Responsibilities + Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit. + Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs. + Ensures the immediate response and correction of all verbal guest complaints to self and staff. + Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards. + Maintains departmental inventory levels. + Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks. + Effectively schedules employees to meet sales demands. + Maintains effective safety and security programs. + Promotes and leads restaurant organization, cleanliness and sanitation. + Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs. + Promotes quality recruitment and referrals of potential team member and management candidates. + Promotes Flynn | Applebee's training procedures for new managers. + Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems. + Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations. + Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development. + Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action. + Assures compliance with company policies, practices and procedures. + Responsible for controlling cost in assigned department. + Compliance with local, state and federal laws, regulations and guidelines. + Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion. + Responsible for preparing and submitting accurate daily paperwork. + Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards. + Provides a role model for managers and employees. + Develops self on all store related technology. + Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc. + Uses the Management Development Program for continuous growth of leadership skills and proficiencies. Education and Experience + At least 2-3 years restaurant management experience + Serve Safe Food and Serve Safe Alcohol Certifications also a plus Compensation: Applebee's Assistant Managers: $17.48 to $25 per hour, which is approximately $50,000 to $71,500 annually based on a 50-hour work week. Potential for monthly bonus, where applicable by location.. Competitive wages, Profit Sharing/Bonus, Medical/Dental/Vision, HSA, Short/Long Term Disability, Life, Hospital Indemnity, Critical Illness, AD&D, Legal, 401k with match, Paid Vacation, Paid Sick Leave Additional Benefits: 'Managers' with 6 months of continuous employment will receive 5 days of PTO until their 1st anniversary. Employees are eligible for additional vacation time of 40 to 200 hours per year based on the number of years worked. Part time managers are eligible for a prorated amount of PTO depending on the percentage of time employed compared to a Full-Time Manager. This job is also eligible for profit share bonuses. Physical Standards: Must have the ability to: + Work various shifts ranging in hours, including weekends. + Stand and exert well-paced mobility for up to ten (10) hours in length. + Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment. **For a copy of Flynn Group's Workplace Privacy Notice, please visit** ************************************* Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $50k-71.5k yearly 60d+ ago
  • Shift Leader - 1406 Canyon Road

    Taco Bell 4.2company rating

    Shift supervisor job in Ellensburg, WA

    Are you ready to lead a team, manage shifts, and develop your leadership skills while working alongside friendly colleagues in a fast-paced environment? Whether you're looking for a rewarding part-time opportunity or the start of a full-time career in the food industry, we want to connect with you! If you're at least 18 years old and have prior restaurant or customer service experience, we'd love to speak with you. ABOUT US Weber Enterprises, Inc. is a family-owned Taco Bell franchisee with over 40 locations across Oregon and Washington-and we're still growing! Our success is driven by our commitment to making great food, delivering excellent service, and taking care of our most important ingredient: our people! JOB SCOPE The Shift Leader ensures fast service, resolves guest complaints, and maintains quality standards. They manage product preparation, food safety, and costs while overseeing daily operations, including opening and closing duties. The Shift Leader leads by example, fosters teamwork, and communicates effectively to meet customer needs and maintain a positive, efficient environment. ESSENTIAL JOB DUTIES Essential job functions include the following. Other functions may be assigned as business conditions change. Serving the Guest: + Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience. + Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products. + Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards. + Anticipate service bottlenecks, make quick decisions, and take action to resolve issues. + Take action to meet customer needs. Managing the Business: + Ensure proper product preparation, portioning, cooking, and sanitation, while managing labor and food costs within acceptable limits. + Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues. + Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards. + Contribute to daily workflow with regular, punctual attendance and a high level of energy to meet customer demands. + Learn quickly and adapt to constant changes in a fast-paced environment. Leading People: + Lead by example, adhering to appearance and procedural standards, and participate in goal setting. + Provide constructive feedback, resolve performance issues, and encourage teamwork and collaboration. + Communicate effectively, both verbally and in writing, with the team and managers. + Communicate viewpoints and concerns to fellow employees and managers in a constructive manner. + Exert a high degree of energy and drive to meet customer demands. SUPERVISED ROLES Team Members Qualifications JOB QUALIFICATIONS + Must be 18 years of age or older. + Legally authorized to work in the United States. + Available to work flexible hours. + Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements). + Must be able to obtain additional food safety certification (on the job) + Strong communication and customer service skills. + Capable of making quick, effective decisions. PHYSICAL DEMANDS The physical demands listed below are necessary to perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. + Must be able to stand for 10 hours during a shift. + Must be able to occasionally lift and carry up to 50 pounds, and frequently lift and carry up to 30 pounds. + Must be able to frequently push and pull up to 20 pounds. + Occasional climbing, stooping, kneeling, overhead lifting, and working on ladders are required. + Constant reaching and grasping are required. + Frequent bending, handling, fine manipulation, and keying are required. + Repetitive use of both hands and feet is required. BENEFITS Specific benefit eligibility criteria may apply. Your hiring manager can provide more information. + Flexible Schedules: We offer FULL TIME & PART TIME schedules! + Free Taco Bell (Shift Meal) + Same-Day Pay Options + 401k w/Company Match + Health, Vision, Dental, and Life Insurance + Supplemental Disability Insurance Options + Employee Assistance Program + GED Completion Program + Tenure Incentives $$ + Discounts on Cell Service, Theme Parks, Car Rentals, and More! + Room for Growth - We foster a "promote from within" culture! JOIN OUR TEAM AND FIND OUT WHAT IT MEANS TO LIVE MAS! "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Weber Enterprises is an Equal Opportunity Employer.
    $32k-39k yearly est. 9d ago
  • Shift Leader (P1-1360931-1)

    Panda Express 4.3company rating

    Shift supervisor job in Yakima, WA

    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. You will: * Support in creating a vibrant and welcoming environment for our guests. * Gain valuable skills managing store operations and leading the team during the shift. * Gain hands on experience in cooking and preparing Panda favorites for our guests. * Gain a diverse range of skills to develop yourself and others. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Shift Lead Qualifications Education and Experience: * Some high school * Prefer some Operations experience Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************. Pay Range: $20 per hour - $23 per hour * Within the range, individual pay is determined using various factors, including work location and experience.
    $20-23 hourly 55d ago
  • Jack in the Box - TEAM LEADER

    Feast Enterprises

    Shift supervisor job in Yakima, WA

    Job Description Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. ***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
    $48k-98k yearly est. 9d ago

Learn more about shift supervisor jobs

How much does a shift supervisor earn in Yakima, WA?

The average shift supervisor in Yakima, WA earns between $30,000 and $51,000 annually. This compares to the national average shift supervisor range of $26,000 to $44,000.

Average shift supervisor salary in Yakima, WA

$39,000

What are the biggest employers of Shift Supervisors in Yakima, WA?

The biggest employers of Shift Supervisors in Yakima, WA are:
  1. Red Robin
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