Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
About the Role
As the global HR lead for Shift4's Product & Technology division, this role will be responsible for shaping and executing HR strategies that support our high-performing teams across product management, engineering, and technology functions. The ideal candidate is a trusted advisor, strong negotiator, and strategic influencer with experience supporting global tech organizations.
Key Responsibilities
Strategic HR Leadership
Serve as the primary HR leader and advisor to the Chief Product Officer and Technology leadership team, ensuring alignment between business goals and people strategy.
Drive organizational design, workforce planning, and talent strategies to support a high-growth, fast-paced environment.
Influence and negotiate with senior leadership on HR initiatives, workforce investments, and change management strategies.
Work with local Country HR Leaders, HRBPs and COEs globally to execute on people strategy
Talent & Leadership Development
Design and implement career paths and development frameworks for Product & Technology teams, ensuring clear growth opportunities and skill development.
Provide executive coaching to senior leaders, enhancing leadership effectiveness and team dynamics.
Drive succession planning, leadership pipeline development, and high-potential programs for key talent.
Retention & Engagement
Develop strategies to attract, retain, and engage top technical talent in a competitive market.
Partner with business leaders to drive culture, engagement, and change management efforts globally.
Lead employee listening strategies, leveraging feedback to drive continuous improvement.
HR Execution & Global Strategy
Partner with COEs to design and deliver compensation, benefits, and workforce strategies tailored for the Product & Technology org.
Ensure a consistent, scalable, and global approach to HR while accounting for local market needs.
Lead HR transformation initiatives, integrating new tools and processes to support agility and efficiency.
What We're Looking For
10+ years of HRBP experience, with at least 5+ years supporting technology organizations.
Experience working in fintech, payments, or high-growth tech companies preferred.
Proven ability to influence, negotiate, and drive HR strategy at a global level.
Strong background in organizational design, leadership coaching, and workforce planning.
Ability to thrive in ambiguity, drive change, and execute in a fast-moving environment.
Experience leading global HR initiatives across multiple geographies.
Strong data-driven approach, with ability to translate insights into action.
Why Join Shift4?
High-impact role supporting one of the most critical business functions.
Opportunity to shape and scale the Product & Technology organization at a leading public fintech company.
Direct exposure to C-level leadership and global strategic initiatives.
Fast-paced, entrepreneurial culture with a focus on results.
If you're an HR leader with deep tech experience, strategic mindset, and a passion for building high-performing teams, we'd love to hear from you!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$136k-210k yearly est. Auto-Apply 7d ago
Looking for a job?
Let Zippia find it for you.
Growth Solution Associate, Junior
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Growth Solutions Analyst
Shift4 is expanding globally and seeking a key Growth Solutions Analyst! This is a dynamic role that requires strong communication and project management skills to work with the various teams within the Growth Solutions Department, as well as virtually all departments within the Shift4 organization. The ideal candidate for this role will be a significant contributor to the overall objective of the team - to provide technical solutions for enabling payment growth via partners, creating blueprints & guidelines for the deployment of Shift4 technology and to drive hardware innovations that promote card-present payments.
Candidates must have the ability to adapt to a fast paced environment based on projects that can include process-driven modifications and learning while in flight. This position consists of performing quality control testing in Lab environments both internal to Shift4 and external with partners, working with development teams in various aspects including troubleshooting technical issues and working with various internal and external teams to ensure successful integrations for newly-integrated partner software. Through teamwork and project management, you will be part of a project-oriented team that will execute hardware, software and payment projects.
Various tasks for the role include start to finish project management, hands-on testing hardware and software for both new and existing services and product offerings, and facilitating escalations to internal Development teams.
This role is a hybrid position and can be based at the following Shift4 locations: Center Valley, PA or Las Vegas, NV
Responsibilities:
Test new applications/hardware/software to ensure functional requirements are met
Conduct comprehensive data analysis to identify trends, patterns, and growth opportunities within the organization.
Develop and maintain reporting tools and dashboards to help others understand business performance.
Analyze process issues and bottlenecks to make improvements and drive efficiency.
Communicate and validate requirements with relevant stakeholders to ensure alignment with business objectives.
Perform data discovery, analysis, and modeling to support strategic decision-making.
Develop and implement growth strategies based on data-driven insights.
Collaborate with cross-functional teams to ensure seamless integration of growth initiatives with other business processes.
Monitor and analyze key performance metrics related to growth initiatives, identify areas for improvement, and implement necessary changes.
Lead and mentor junior analysts, providing guidance, support, and performance management.
Stay current with industry trends and emerging technologies related to data analysis and growth strategies, recommending improvements to maintain a competitive edge.
Must maintain a high level of confidentiality and discretion at all times
Develop workflows, monitor performance, and observe utilization of software and physical hardware
Create detailed documentation and articulate instructions to a variety of people
Maintain aggressive timelines for assigned projects
Develop and maintain relationships with technical team members across brands
Complete ticket escalations to the Growth Solutions Department from various departments.
Escalate unresolved issues to development teams for additional troubleshooting assistance to determine resolution.
Updating various trackers relating to active project assignments and tasks.
Act as project manager for projects assigned seeing them through to completion while ensuring completion of tasks and status update communication on them.
Qualifications:
1+ years of experience in a Point of Sale (POS) software development environment working with API integrations.
Strong understanding and attention to detail of data analysis processes, including data discovery, analysis, and modeling.
Demonstrate experience in developing and implementing growth strategies and solutions.
Excellent time and project management skills and the ability to collaborate with cross-functional teams.
Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues.
Excellent verbal and written English communication with the ability to effectively collaborate with team members and stakeholders at all levels.
Proficient in data analysis tools and technologies, such as SQL, Python, R, Tableau and Google suite (Drive, Sheets, Docs)
Excellent analytical, decision-making, and problem-solving skills
Ability to quickly self-teach with a focus on hardware, software, and payment products
Flexibility in a dynamically changing environment, acknowledging urgency when necessary
Preferred Qualifications:
Associates or Bachelors degree in Information Technology, Computer Science, or equivalent preferred
Experience with POS hardware and software
Bachelor's degree in Computer Science, Information Technology, or a related field.
Additional experience in data analysis, growth strategy development, or related roles, with a focus on driving organizational growth.
Any Certification is beneficial, but not required (Microsoft, Oracle, Linux, Cisco, PMI, etc.)
Experience in payment processing systems
Experience with customer-based interactions
Experience in Technical Support/Payments troubleshooting experience
Ability to document test cases, expected outcomes, and processes
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$40k-85k yearly est. Auto-Apply 7d ago
Customer Service, Associate
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Shift4 is expanding globally and hiring Customer Service Representatives to work with customers!
This is an onsite opportunity based at Shift4's headquarters in Center Valley, PA office.
Summary:
The Customer Service, Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication.
Responsibilities:
Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts.
Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms.
Diagnose technical issues and escalate complex cases to higher-tier teams when necessary.
Use internal systems, knowledge bases, and tools to provide fast and accurate support.
Educate users on self-service features and digital support tools.
Document cases and follow up to ensure full resolution.
Manage multiple communication channels (phone, email, chat, ticketing) efficiently.
Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM & ticketing platforms, and related tools.
Qualifications:
Stellar verbal and written communication skills.
Strong technical curiosity and ability to navigate applications and systems.
Problem-solving skills with the ability to explain technical concepts clearly.
Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred).
Familiarity with payment processing or restaurant/hospitality technology is a plus.
Ability to multitask and stay organized in a fast-paced environment.
Flexibility to work varied shifts in a 24/7/365 support team.
#LI-SM2
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$25k-31k yearly est. Auto-Apply 7d ago
Graphic Designer
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Job Summary:
The Graphic Designer will play an important role in contributing to the visual identity of our brand, reporting to the Director of Creative Services. This role involves strong creative instincts, a sharp eye for detail, and a deep understanding of brand storytelling. The ideal candidate has a strong portfolio, excellent communication skills, and a passion for both print and digital work.
Key Responsibilities:
Design compelling visual assets for various platforms including print, digital, social media, and web.
Maintain brand guidelines to ensure consistency across all design projects.
Manage multiple projects simultaneously, ensuring timely delivery and high-quality outcomes.
Stay updated with industry trends, tools, and technologies to continuously enhance design processes and outputs.
Incorporate feedback from stakeholders to refine and improve designs.
Qualifications:
Bachelor's degree in Graphic Design, Visual Arts, or a related field.
4+ years of professional graphic design experience, with a strong portfolio showcasing a range of projects.
Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, and other relevant tools.
Experience with motion graphics or basic video editing is a plus (Adobe After Effects, Premiere).
Strong understanding of typography, color theory, and layout design.
Excellent communication skills.
Proven ability to lead design projects from concept to completion.
Strong attention to detail and a commitment to delivering high-quality work.
Ability to work collaboratively in a fast-paced environment and manage multiple projects effectively.
Ability to adapt to change.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$44k-63k yearly est. Auto-Apply 2d ago
Pre-Launch, Sr Associate
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
The Pre-Launch, Sr Associate manages the complete lifecycle of merchant onboarding, from contract to installation, before accounts transition to the Post-Launch team. This role requires technical expertise, strong communication skills, and project management ability to deliver a seamless onboarding experience. The Sr Associate also provides menu programming, training, and proactive problem-solving, ensuring white-glove service for Shift4's SkyTab merchants.
Responsibilities
Build rapport with merchants to understand their POS needs, reporting requirements, and SkyTab configurations.
Independently manage the lifecycle of onboarding, including data gathering, configuration, and installation scheduling.
Program merchant menus, configure online ordering, and ensure marketplace integrations and orders are correct.
Train merchants on the usage of Shift4 products and services.
Provide white-glove service, ensuring merchant satisfaction throughout onboarding.
Maintain clear communication across all channels (email, phone, tickets, chat).
Research and apply problem-solving skills to assess feasibility of requests and create solutions.
Document interactions and configurations accurately using Excel, Microsoft Suite, Google Suite, and Monday.com.
Acquire and maintain industry knowledge of merchant processing and Shift4 systems.
Support special projects as assigned by leadership.
Qualifications
High school diploma or equivalent required.
Deep understanding of hardware platforms, configuration methods, deployment, and logistics.
Strong proficiency in Excel, Microsoft Suite, and Google Suite; experience with Monday.com is a plus.
Excellent written, oral, and listening communication skills.
Strong attention to detail with the ability to self-manage and think critically.
Natural problem-solving skills with the ability to de-escalate issues effectively.
Customer-focused mindset with a commitment to white-glove service.
Strong leadership and team collaboration skills.
Friendly, enthusiastic, and professional demeanor.
Bilingual (English/Spanish) is a plus, but not required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$77k-117k yearly est. Auto-Apply 7d ago
Commercial Optimization & Enablement, Lead
Shift4 4.2
Shift4 job in Pennsylvania
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Summary
The Commercial Optimization & Enablement, Lead will play a pivotal role in enhancing the efficiency and effectiveness of Shift4's Commercial operations. This position is responsible for optimizing internal processes, driving cross-functional collaboration, and ensuring support of the Commercial team as they work with new and existing merchants. The role requires a strategic thinker with a strong background in operations, project management, and team leadership.
Responsibilities
Process Optimization: Lead efforts to standardize and improve internal processes related to the sales process, ensuring a streamlined and efficient experience for all stakeholders. Develop operational plans and procedures that promote increased revenue and long-term growth. Eliminate redundancies and address knowledge and process gaps to enhance execution.
Project Management: Take ownership of Commercial projects aimed at enhancing the Commercial team's experience, collaborating closely with Commercial leaders. Manage projects from initiation to completion, providing reports on both outcomes and lessons learned.
Cross-Functional Collaboration: Work closely with internal teams, including Operations, Finance, Legal and Learning & Development, to identify and address process inefficiencies and training needs.
System Expertise: Develop a deep understanding of internal systems such as Salesforce to effectively manage and improve workflows. Establish expertise in Salesforce reporting in order to track KPIs.
Stakeholder Engagement: Foster strong relationships with key Commercial stakeholders to drive engagement and productivity, ensuring alignment with organizational goals.
Qualifications
Experience: Minimum of 5-10 years in relevant industry roles, with a proven track record of meeting and exceeding goals and corporate standards.
Technical Proficiency: Proficient in CRM systems like Salesforce, sales automation platforms, project management tools, and data analytics software such as Tableau, with a strong familiarity with industry-standard technologies.
Project Management Skills: Extensive experience in managing complex projects, with the ability to thrive in a fast-paced environment.
Leadership: Demonstrated success in collaborating with cross-functional teams to achieve common objectives.
Communication: Strong verbal and written communication skills, with the ability to effectively engage with stakeholders at all levels.
Education: Bachelor's degree (MBA preferred) in business, finance, or related fields.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$44k-81k yearly est. Auto-Apply 3d ago
Senior Fullstack Engineer
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Summary
Shift4 is expanding globally and adding to their Fullstack Engineering team! We are seeking a key Senior Fullstack Engineer that will work on strategic platform initiatives on a Cloud Native platform for payment platform customizations for our customers. This is an opportunity to play a critical role within a cross-functional Scrum team within a large Scaled Agile delivery group. If you're ready to move BOLDLY forward in your career, this is the opportunity for you!
This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Center Valley, PA
Responsibilities:
As a key senior team member within a high-velocity engineering team you will have the opportunity to thrive within the following arenas:
Technology
Work hands on within the platform tech stack to deliver new features, fix issues and ensure best practices.
Contribute to the technical design and architecture development for parts of the solution working with the team leads and engineering leadership. Ensure that best practices are adhered to.
Diagnose and resolve issues with deployed systems in collaboration with DevOps and the operations groups when required (as a part of level 3 support).
Become a technical expert for parts of the platform.
Evaluate and resolve technical debt, engage in platform modernization and build reliable features.
People and Leadership
Work very closely with the product team, product owners and stakeholders to understand needs and ensure alignment.
Interface across multiple engineering teams and engineering groups working on various parts of the platform.
Mentor and develop technical skills within junior team members.
Process
Work closely with the engineering leadership to contribute towards process improvements.
Requirements:
Must have:
8+ years total relevant industry experience.
4+ years working with Javascript / Typescript based front-end frameworks such as React, Angular, Ember (Ember would be highly advantageous).
4+ years working with Node.js
3+ years working with Agile teams.
Nice to Have (Additional skills that are a plus to have):
Hands-on experience working with AWS environments (troubleshooting, monitoring, etc.)
Experience working with globally distributed teams.
Domain expertise with point of sales systems, hospitality software and/or online payments solutions would be a significant plus.
Experience with Scaled Agile (such as SAFe) would be very advantageous.
Education:
Computer Science or engineering degree or commensurate experience.
#LI-BN1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$101k-134k yearly est. Auto-Apply 7d ago
Social Media Manager
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Shift4 is looking for a strategic, creative, and data-driven Social Media Manager to own and elevate our social media presence. Reporting to the Director of Digital Marketing, this role will lead the development and execution of a comprehensive social media strategy that strengthens brand awareness, drives engagement, and supports business growth across key audiences. You'll be equal parts strategist, storyteller, and community builder-someone who understands how to turn complex products into compelling narratives and thrives in a fast-paced, high-impact environment.
Key Responsibilities:
Strategy Development:
Develop and execute a cohesive social media strategy in alignment with overall marketing goals.
Identify target audiences and create content that resonates with them across various platforms.
Content Creation:
Create and curate engaging and shareable content, including text, image, and video content.
Work closely with design and content teams to produce high-quality visuals and multimedia elements.
Collaborate with influencers, partners, and brand ambassadors to amplify reach and drive brand advocacy through strategic partnerships and collaborations.
Platform Management:
Manage and optimize social media accounts on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
Stay updated on platform algorithm changes and industry trends to adjust strategies accordingly.
Community Engagement:
Foster and nurture a positive and active community around our brand.
Respond to comments, messages, and mentions in a timely and authentic manner.
Analytics and Reporting:
Utilize analytics tools to measure the performance of social media campaigns and adjust strategies accordingly.
Prepare regular reports on key social media metrics and present insights to the marketing team.
Campaign Development:
Plan and execute social media campaigns, contests, and collaborations to promote brand awareness and engagement.
Collaborate with cross-functional teams to integrate social media into broader marketing initiatives.
Monitoring and Trend Analysis:
Monitor industry trends and competitor activities to identify opportunities for innovation.
Stay informed about social media best practices, emerging platforms, and technologies.
Qualifications:
Bachelor's degree in Marketing, Communications, or a related field.
Proven experience as a Social Media Manager or similar role.
Strong understanding of social media platforms, algorithms, and best practices.
Excellent written and verbal communication skills.
Proficiency in social media management tools and analytics platforms.
Creative thinking and the ability to generate innovative content ideas.
If you are passionate about social media, have a track record of successful campaigns, and are ready to take on a leadership role in shaping our online presence, we encourage you to apply. Join us in building a strong and engaging social media community for our brand!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$51k-71k yearly est. Auto-Apply 7d ago
Enterprise Account Management
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
We're looking for an Enterprise Account Manager to build and maintain trusted relationships with our largest and most strategic partners. In this role, you'll serve as a key advisor to enterprise accounts across corporate, franchise, and local levels-helping them get the most out of our solutions while ensuring their needs are heard and prioritized within Shift4. You'll manage the full customer lifecycle from order through installation, coordinating internal and external teams to deliver a seamless experience.
As a central partner to both our customers and internal teams, you'll collaborate closely with Business Development, Product, and Product Development on complex deployments, new openings, and feature rollouts. You'll act as the primary point of escalation for support, billing, and service questions, while also providing valuable insights through reports and business reviews. This role is ideal for someone with exceptional communication skills, a consultative mindset, and the leadership presence to influence stakeholders at all levels while driving long-term growth with enterprise accounts.
Responsibilities
Become a trusted advisor for each Enterprise account by maintaining a great relationship with key members at the customer's corporate, franchise, and/or local site.
Become an advocate for each Enterprise account within Shift4 to make sure all activities are scheduled and prioritized correctly.
Oversee all orders from (Order to Install) managing external and internal resources to ensure each customer order is installed in a timely and accurate manner.
Collaborate with Business Development, Product, and Product Development to support prospects and customer solutions with complex deployments.
Partner with Business Development to manage and grow each Enterprise Account where possible.
Attend weekly calls/meetings for new openings, current projects, Q&A on features/functionality questions
Provide an escalation path for site issues/concerns as needed. This may include support issues, billing questions, equipment/warranty questions, etc.
Provide reports as requested to include case statistics, support statistics, user access, etc.
Liaison with business development concerning enterprise account challenges, opportunities, corporate structure changes, initiatives.
Conduct business review as requested.
Provide agenda, deck, call orchestration.
Work with enterprise account vendors as needed for escalations, issues, new feature pilots/testing.
Process add on orders as needed for enterprise customers to include change of ownership, change of service, additional equipment, replacement equipment, configuration changes.
Provide lead information to BD on upcoming new openings, change of ownerships, etc. where full acquiring opportunities exist.
Demonstrates leadership skills and the ability to work in challenging environments.
Demonstrates strong communication skills and the ability to target messages to the right levels of an organization.
Qualifications
Bachelor's degree in Business or Information Technology fields is preferred.
Minimum of 5 years Account Management or relevant experience within the Hospitality or Lodging industry.
Payments experience and strong understanding of the Payment industry is preferred.
Strong understanding of hardware platforms and configuration methods is preferred.
Experience in hardware deployment and logistics is a plus.
We are looking for individuals that are extremely self-sufficient, available to work flexible hours, & hold themselves to the highest standards of professionalism.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$100k-157k yearly est. Auto-Apply 7d ago
Senior UX Researcher
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Senior UX / User Experience Researcher
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
What we're looking for
The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice.
Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights. Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities.
The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able to articulate clear and practical insights to internal stakeholders.
This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL (preferred location) / Atlanta, GA / Center Valley, PA / Las Vegas, NV / Toronto, Canada
Relocation assistance may be available.
Responsibilities
Plan and implement necessary research initiatives based on product roadmaps and organizational initiatives.
Author and conduct various types of usability evaluations, including moderated, unmoderated, and prototype testing which may include experiments, t-tests, A/B tests, and other data analysis.
Apply diverse research methods such as interviews, surveys, contextual inquiries, ethnography, and diary studies to address key questions.
Facilitate workshops and collaborative sessions to assist customers in articulating business needs.
Create process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors.
Synthesize findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations.
Help build product metrics measurement programs, platforms and reporting mechanisms to scale growing organizational needs.
Develop and maintain a repository of research findings and standard methodologies to promote organizational learning and drive continuous improvements.
Qualifications
7+ years hands-on of experience in UX research with a focus on usability testing and mixed-method studies.
Excellence in evaluative research (e.g., usability testing, prototype validation, A/B testing).
Excellent written communication, presentation, and interpersonal skills in English; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Focused interest in growing into the generative research insights arena of UX.
Ability to independently drive multiple concurrent projects in an agile environment.
Experience in complex B2B SaaS or enterprise platforms with multiple personas.
A robust portfolio showcasing prior research projects with both desktop + mobile research outcomes.
Preferred Skills (Additional skills that are a plus to have):
Working knowledge of Figma.
#LI-BN1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$70k-100k yearly est. Auto-Apply 7d ago
Senior iOS Developer
Shift4 4.2
Shift4 job in Butler, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Senior iOS Developer
Shift4 is expanding globally and we are seeking a Senior iOS Developer to be a key member of a high-velocity engineering team. In this role, you will work hands-on with our iOS platform and tech stack to design, develop, and maintain high-quality, performant mobile features. You will collaborate closely with engineering leadership, product, and design teams to ensure alignment with business needs and deliver robust, user-centric solutions. As a Senior iOS Developer, you will mentor junior engineers, champion code quality, address technical debt, and help drive the modernization of our iOS codebase. If you're passionate about crafting world-class iOS experiences, mentoring the next generation of mobile engineers, and pushing the boundaries of what's possible on Apple platforms, this may be the ideal opportunity for you!
This role is onsite based at either of the following Shift4 locations: Atlanta, GA or Butler, PA
Responsibilities
Feature Development & Technical Leadership: Build and ship high-quality iOS features using Swift, Objective-C and the modern iOS ecosystem, resolve complex issues, and uphold engineering best practices and coding standards.
Architecture & Design: Partner with tech leads and engineering leadership to define and evolve the iOS architecture, ensuring scalability, performance, and maintainability.
System Debugging & Support: Diagnose and resolve production issues in collaboration with backend and DevOps teams, providing Level 3 support for critical iOS incidents when needed.
Technical Expertise: Become a domain expert in key areas of the iOS platform and drive technical debt reduction, refactoring, and modernization efforts (e.g., SwiftUI adoption, modularization, performance optimization).
Collaboration & Alignment: Work closely with product managers, designers, backend engineers, and QA to deeply understand requirements, deliver pixel-perfect experiences, and align with business goals.
Mentorship & Development: Mentor junior and mid-level iOS engineers, conduct code reviews, and foster their technical growth within the team.
Process Improvement: Continuously improve engineering processes, CI/CD pipelines, testing strategies, and iOS development best practices.
Qualifications
Experience:
5+ years of professional iOS development experience and a total of at least 8+ years of experience as a Software Engineer
4+ years of deep expertise in Swift and Objective-C is required.
Proven track record of leading complex feature development and architectural improvements on large-scale iOS codebases.
Technical Skills:
Mastery of Swift and modern iOS frameworks (SwiftUI, Combine, Async/Await).
Strong experience with UIKit, SQLite and networking layers (URLSession, Alamofire, etc.).
Expertise in iOS architecture patterns (MVVM, Clean Architecture, VIPER, or modular design).
Proficiency with Apple's development tools (Xcode, Instruments, TestFlight) and CI/CD pipelines (Fastlane, CircleCI, Jenkins).
Familiarity with backend integration (REST/GraphQL APIs, authentication flows, WebSocket).
Experience with App Store submission process, code signing, provisioning, and distribution.
Knowledge of performance profiling, memory management, and battery optimization on iOS devices.
Comfortable working with globally distributed teams.
Preferred Skills (Additional experience that is a plus to have):
Experience with AWS or other cloud environments (monitoring, logging, crash reporting tools).
AI software development experience specially AI agents, Claude Code, etc.
Experience with unit testing (XCTest, Quick/Nimble) and UI testing; knowledge of snapshot testing.
Experience building consumer-facing or enterprise iOS apps in point-of-sale, hospitality, retail, payments, or fintech domains.
Education:
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
#LI-BN1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$96k-127k yearly est. Auto-Apply 7d ago
Legal Support Administrator, Associate
Shift4 4.2
Shift4 job in Pennsylvania
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
The Legal Support Administrator I provides critical administrative and operational support to the Legal Department, ensuring compliance, accuracy, and efficiency in all legal processes. This role is responsible for managing legal documentation, supporting case preparation, coordinating with internal and external stakeholders, and maintaining organized, detailed records. By delivering exceptional service and demonstrating strong problem-solving skills, the Legal Support Administrator I enables the Legal Department to operate effectively in a fast-paced, high-demand environment.
Responsibilities:
● Deliver exceptional service in all interactions with merchants, attorneys, sales partners, and internal staff.
● Resolve POS inactivity issues while monitoring assigned accounts and providing timely updates.
● Respond to inquiries via calls, email, and ticketing systems to diagnose and resolve issues.
● Process and track UCC lien/levy requests, bankruptcy filings, and related matters in collaboration with Risk and Accounting teams.
● Support legal casework by drafting, proofreading, and maintaining litigation documents, subpoenas, and agreements.
● Conduct legal research under guidance from the Legal Department to support case preparation.
● Track and manage case deadlines, reminders, and follow-ups to ensure compliance and timely action.
● Assist in developing and refining department policies and procedures to improve operational efficiency.
● Adapt to shifting priorities and provide support outside of standard hours when necessary.
Qualifications:
● Bachelor's degree in Legal Studies, Business, or related field preferred.
● Proven ability to work independently and manage multiple priorities simultaneously.
● Strong organizational skills with exceptional attention to detail.
● Excellent written and verbal communication abilities.
● Experience supporting legal operations, risk management, or related functions a plus.
● Ability to remain professional and composed when de-escalating complex or sensitive situations.
● Flexible and adaptable in responding to urgent needs in a fast-paced environment.
● Bilingual skills a plus but not required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$31k-37k yearly est. Auto-Apply 44d ago
Director, Talent Management
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
The Director of Performance & Talent Management will design and drive the strategies, programs, and tools that fuel Shift4's high-performance culture and develop our people for what's next.
This role is both strategic and hands-on - building programs that scale globally while staying close to our leaders and teams. You'll partner across HR, business leadership, and COEs to shape performance management, succession planning, and leadership development frameworks that align with our growth, culture, and values.
Responsibilities
Performance Management
Lead the design and execution of Shift4's global performance management framework - from goal setting to reviews, feedback, and calibration.
Enable a culture of accountability, continuous improvement, and results.
Ensure performance outcomes are fair, consistent, and directly linked to recognition and rewards.
Leverage Workday and analytics to simplify processes and improve visibility.
Talent Management & Succession
Build and scale talent review and succession planning programs that identify and prepare future leaders.
Partner with executives and HRBPs to drive meaningful talent discussions and development planning.
Develop leadership capability models and readiness frameworks that support internal mobility and growth.
Development & Growth Enablement
Partner within the Learning & Development team to create practical programs that close skill gaps and accelerate growth for high-potential talent.
Equip managers with tools, resources, and confidence to have high-impact performance and career conversations.
Drive a culture where feedback and development are part of how we work every day.
Strategy, Insights & Governance
Use data and analytics to evaluate program impact and inform strategic decisions.
Provide insights to senior leadership on talent trends, succession strength, and organizational capability.
Stay ahead of market and technology trends to keep Shift4's approach bold, modern, and scalable.
Qualifications
10+ years of progressive HR experience with deep expertise in performance and talent management.
Proven success designing and scaling global programs in a fast-paced, high-growth environment.
Strong facilitation and influence skills with executive leaders.
Data-driven decision maker who can translate insights into action.
Experience with HR technology platforms (Workday strongly preferred).
Bachelor's degree required; Master's preferred in HR, Business, or Organizational Development.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$114k-226k yearly est. Auto-Apply 7d ago
Senior IT Internal Auditor
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
POSITION SUMMARY
The Senior IT Internal Auditor will play a critical role in supporting the company's global SOX 404 compliance program, with a specific focus on IT General Controls (ITGCs), automated application controls, and system interfaces that impact financial reporting.
This role will plan, execute, and report on IT SOX testing across critical systems (e.g.,
Oracle Fusion, NetSuite, Okta, Blackline, MuleSoft
), assess the design and operating effectiveness of IT-dependent controls, and ensure full alignment with PCAOB, COSO, and IIA standards.
This is a hands-on audit execution role within a mature SOX environment requiring strong collaboration with IT leadership, business process owners, external auditors (PwC), and an interim third-party co-sourcing provider to maintain a sustainable, high-reliance control structure.
This is a hybrid role based in our Center Valley, PA office.
MAJOR TASKS, RESPONSIBILITIES, AND KEY ACCOUNTABILITIES
Lead the planning and execution of IT SOX testing, including ITGCs (access management, change management, computer operations) and automated application controls supporting financial reporting.
Collaborate with Internal Audit leadership in defining the annual SOX ITGC audit plan, ensuring alignment with enterprise risks and external audit reliance strategies.
Evaluate the control design and operating across applications, databases, and infrastructure layers relevant to ICFR.
Partner with external auditors (PwC) to coordinate testing activities, ensure timely evidence delivery, and support reliance on IT control testing.
Perform system walkthroughs with IT owners to validate process flows, system configurations, and key dependencies related to SOX key controls.
Test automated and IT-dependent controls, verifying report completeness and accuracy through system queries, metadata analysis, and data validation procedures.
Assess remediation actions for control deficiencies, provide recommendations, and follow up on corrective measures to ensure effective control.
Document audit work in compliance with IIA and PCAOB standards, ensuring completeness, accuracy, and clarity in workpapers.
Support integrated audits by coordinating with business process auditors to assess the combined impact of IT and operational controls.
Participate in IT risk assessments to evaluate emerging risks from system changes, new implementations, cybersecurity threats, and data integrity issues.
Conduct or support special IT reviews, including system migrations, segregation of duties (SoD) analyses, and security configuration audits.
QUALIFICATIONS
Required:
Bachelor's degree in information systems, Computer Science, Accounting, or related field.
3-5 years of experience in IT audit, SOX compliance, or IT risk management within a public company or public accounting firm.
Strong understanding of SOX 404 requirements, COSO 2013 framework, and PCAOB AS 2201 standards.
Working knowledge of ITGC domains (access, change management, IT operations) and IT application control testing.
Proficiency with key financial systems such as Oracle Fusion, NetSuite, BlackLine, Okta, and experience in testing system-generated reports for completeness and accuracy.
Strong analytical, organizational, and communication skills; ability to work effectively with IT and business stakeholders.
Preferred:
Professional certification(s): CISA, CIA, or CISSP (in progress or obtained).
Experience with audit management software (e.g., AuditBoard, Workiva, SOXHUB) and data analytics tools (e.g., SQL, Power BI).
Background in payment processing, fintech, or financial services industries.
Experience auditing cloud-based environments and automated control frameworks (e.g., AWS, Azure).
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$75k-103k yearly est. Auto-Apply 3d ago
POS Support, Associate
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers!
This is an onsite opportunity based at Shift4's headquarters in Center Valley, PA office.
The SkyTab POS Support Associate provides technical support for SkyTab POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction.
Responsibilities
Listen attentively to customer needs and concerns; demonstrate empathy while building rapport.
Identify and resolve terminal/POS system issues through logical troubleshooting.
Analyze call logs to identify trends and underlying problems.
Provide solutions by guiding merchants through corrective steps.
Research and resolve credit card terminal issues for merchants and external sales partners.
Receive and resolve inbound calls, emails, chats, tasks, and tickets.
Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public.
Complete projects under tight deadlines while managing competing priorities.
Demonstrate exemplary performance and attendance.
Be flexible in work hours to support 24/7 Call Center needs.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent required.
2+ years of technical support/troubleshooting experience.
Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.
Excellent listening, written, and verbal communication skills.
Strong problem-solving skills with attention to detail.
Ability to handle multiple tasks simultaneously in a fast-paced call center environment.
Ability to interact and coordinate with other departments.
Adaptable to change and creative in problem-solving.
Proficient in relevant computer applications.
Bilingual (English/Spanish) is a plus but not required.
Experience in banking or credit card processing preferred.
Knowledge of customer service core principles and practices.
Familiarity with Microsoft Office Suite.
#LI-SM2
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$25k-39k yearly est. Auto-Apply 7d ago
Manager, US Tax Reporting
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
US Tax Reporting Manager
The Tax Reporting Manager reports to the Director of Global Tax Reporting and will support Shift4's income tax reporting and federal and state tax compliance obligations, including all aspects of our external and internal financial reporting responsibilities around income taxes. This includes SEC and U.S. GAAP reporting, internal forecasting, and other ad-hoc reporting.
This role would suit an individual looking for exposure to a diverse range of accounting, tax technical, and operational issues in a growth-oriented FinTech business.
Shift4 location: Center Valley, PA Flexible Hybrid schedule depending on distance away from office.
Responsibilities:
Assist with the preparation of quarterly and annual tax provisions and ensure accuracy of the tax provision reported in US GAAP financial statements and footnote disclosures as part of Form 10-Q/K filings.
Maintain accuracy of all income tax accounts by utilizing tax provision software (ONESOURCE Tax Provision) and workflow tools used within the financial reporting process (Blackline).
Assist with the preparation of global effective tax rate and cash tax forecasting for management reporting and guidance purposes.
Assist with the preparation of US tax compliance calculations or analyses (e.g., book-tax adjustments, tax basis balance sheets, etc.).
Assist with the management of federal and state tax audits, notice resolutions, and other correspondence.
Design and develop critical income tax provision processes with a focus on process improvement and sustainability.
Partner and manage external tax advisors in the preparation of the annual US federal and state income tax returns to ensure timely and accurate filings.
Research US tax and US GAAP technical issues, write memorandum documenting research conclusions, and implement findings into underlying tax reporting calculations.
Ad hoc support for special projects and initiatives.
Requirements:
5+ years of experience in tax accounting and financial reporting in a large public accounting firm or large multinational corporation. Mix of public accounting and in-house experience is a significant differentiator.
Knowledge and experience with ASC 740 and tax accounting under US GAAP requirements, including SOX compliance.
Knowledge of corporate taxation and the end-to-end tax cycle.
Proficient ONESOURCE Tax Provision and Microsoft Excel skills.
CPA holder.
Experience advising on complex tax accounting and technical issues.
Strong oral and written communication skills.
Excellent organizational and analytical skills.
Proficient in Microsoft Excel.
Strong work ethic and ability to drive projects to completion within a defined timeframe.
Preferred skills (Additional experience that is a plus to have):
Keen knowledge of financial systems and multi-dimensional report tool i.e; Oracle Fusion.
Experience with data automation tools such as Alteryx.
#LI-MB1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$86k-114k yearly est. Auto-Apply 7d ago
Sr Manager, Enterprise Network Engineering
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Summary:
We are seeking an experienced Senior Network Engineering professional to lead the design, implementation, and operations of the enterprise network infrastructure that supports global business operations. This role ensures reliable, secure, and scalable connectivity across corporate offices, data centers, and cloud environments. The position combines strategic planning with hands-on technical oversight to drive network modernization, resilience, and performance.
Responsibilities:
1. Network Operations & Architecture:
Lead the datacenter network operation cycle, including architecture, operations, troubleshooting, and monitoring.
Manage network WAN connectivity, including ISP relationships, BGP peering, and private connections.
Plan and oversee changes to the production network, including hardware and software upgrades.
Evaluate and recommend new solutions, hardware, and technologies for integration.
2. Team Leadership & Mentorship:
Provide guidance, coaching, and mentorship to network engineers on the team.
Set priorities, delegate tasks, and ensure adherence to best practices and operational standards.
Foster a culture of continuous improvement and technical excellence.
3. Monitoring & Compliance:
Oversee implementation and operation of network monitoring solutions to ensure reliability and performance.
Support compliance and security initiatives in partnership with the Security department.
Ensure adherence to security policies and proactive mitigation of risks.
4. Branch Office & User Support:
Ensure the operation and support of branch office networks, including LAN, wireless, and remote access.
Act as an escalation point for complex issues and critical incidents.
Participate in the on-call rotation and handle after-hours support as needed.
5. Day-to-Day Operations:
Perform and oversee daily network operations and troubleshooting to maintain availability and performance.
Qualifications:
Minimum of eight (8) years of progressive experience in network engineering and architecture within a large enterprise environment.
Three (3) years of leadership experience managing network engineering teams preferred, though strong Senior Network Engineers ready to move into a Senior Manager role are encouraged to apply.
Expert level knowledge of BGP and OSPF
Demonstrated expertise with Fortinet and Cisco products, including configuration, management, and optimization of FortiGate firewalls, Cisco Catalyst routers & switches, and Cisco Nexus switches
Experience with AWS cloud networking architectures and multi-region inspection is desired
Hands-on experience with a global workforce and remote access VPN connectivity
Familiarity with automation tools (g., Ansible, Python) and network monitoring platforms
Strong preference for Cisco professional certifications (CCNP/CCIE)
May require off-hours participation for critical maintenance or incident response activities.
Occasional travel (10%) to data centers and domestic/international offices
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$90k-117k yearly est. Auto-Apply 7d ago
Junior API Coordinator - Program Management
Shift4 4.2
Shift4 job in Pennsylvania
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Junior API Coordinator - Program Management
Job Description:
We are looking for a highly organized and proactive entry-level Junior API Coordinator (Program Management segment) to support our Growth Solutions Product Team. This role is ideal for someone who is excited about APIs, project coordination, and driving cross-functional alignment. You will play a pivotal role in coordinating API lifecycle management, documenting integration requirements, and helping deliver solutions that drive business growth.
This role is onsite based at either of the following Shift4 locations: Center Valley, PA or Las Vegas, NV
Responsibilities:
Assist in planning, tracking, and delivering API-driven initiatives within the growth product portfolio.
Maintain and update project trackers, dashboards, and communication plans.
Coordinate project schedules, deliverables, and task assignments across technical and business teams.
Support backlog grooming, sprint planning, and stand-ups with product and engineering.
Work with product and engineering teams to track API requests, changes, and versioning.
Coordinate with stakeholders to gather integration requirements and ensure consistent documentation.
Maintain internal knowledge bases for API endpoints, specs, change logs, and usage guidelines.
Act as the liaison between product, engineering, support, sales, and external partners regarding API-related programs.
Support internal and external communications about API rollouts, timelines, and deprecations.
Monitor and escalate risks or blockers impacting delivery timelines.
Prepare reports and presentations on program progress, adoption metrics, and partner feedback.
Assist in evaluating API performance and partner implementation status.
Job Qualifications:
1-2 years of experience in program coordination, project management, product support, or technical operations.
Self-motivated and independent work ethic, with the desire to train and assist others
Strong attention to detail
Work independently with minimal direction
Excellent analytical, decision-making, and problem-solving skills
Excellent time-management skills with the ability to handle stress, prioritize tasks and work under shifting deadlines
Excellent verbal and written communication skills
Proficient in Google suite (Drive, Sheets, Docs)
Proficient in project management tools (e.g., Jira, Confluence, Asana, or Trello).
Ability to drive multiple projects simultaneously
Ability to remain organized but flexible in a fast-paced environment
Must maintain a high level of confidentiality and discretion at all times
Flexibility in a dynamically changing environment, acknowledging urgency when necessary
Preferred Qualifications:
Previous experience with Program Management, Business/Office Administration, or related fields.
Any Certification is beneficial, but not required (Microsoft Office, Google Suites, etc)
Experience in payment processing systems / POS
Experience with customer-based interactions.
Bachelor's degree or equivalent experience in Business, Computer Science, Information Systems, or a related field.
#LI-BN1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$32k-52k yearly est. Auto-Apply 52d ago
Account Executive
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Summary
Shift4 is seeking an Account Executive to join our Inside Sales team. We're looking for a dynamic candidate with a proven track record in team management, building strong partner relationships, and coaching in a fast-paced environment. In this role, you'll support daily team operations and provide leadership while embodying the core principles of the Shift4 Way.
Responsibilities
Engage with potential merchants to assess, and address, their payment processing needs.
Support the creation and execution of operational processes for the Integrated Partners EM team through different verticals.
Lead onboarding and training initiatives for new team members.
Serve as the primary escalation contact for the Integrated Partners EM team.
Manage a select portfolio of Partner offices to maintain strong relationships and performance.
Consistently project a positive and professional image to sales partners and prospective clients.
Clearly communicate and demonstrate the benefits of Shift4 Payments' products and services.
Maintain regular contact with sales partners through email, phone calls, and in-person meetings.
Drive personal and team success by developing and executing effective sales strategies.
Ensure timely and accurate completion of documentation, including new account paperwork and sales reports.
Facilitate effective cross-functional collaboration by coordinating seamlessly with multiple departments and divisions to support organizational objectives.
Qualifications
5+ years of industry experience.
Established record of continually meeting and exceeding goals and corporate standards.
Established record of acting with professionalism and courtesy, especially when working with other teammates and departments.
Ability to work in a group setting, contribute ideas for further growth and direction of department.
Ability to thrive in a fast-paced environment.
Exceptional organizational skills, especially with email and tasks.
Ability to work with and effectively use multiple companywide systems and departments with ease.
Ability to effectively communicate with team members as well as other departments.
Ability to problem solve and implement solutions.
Valid driver's license along with reliable transportation.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$57k-92k yearly est. Auto-Apply 7d ago
Principal Product Manager, Payment Platform
Shift4 4.2
Shift4 job in Center, PA
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit ***************
Shift4 is in search of a strategic and outcome-focused Principal Product Manager to spearhead our US payments platform and steer the strategic trajectory of our payment products. We are seeking an individual who is driven by results and will be tasked with aligning our payments strategy with business.
This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Center Valley, PA Relocation assistance may be available.
Responsibilities
Strategic Alignment: Define and drive the strategic direction of our payments division, aligning with company goals and market opportunities. Develop a clear vision and roadmap for our payment products and platform, and ensure alignment with stakeholders across the organization.
Roadmap Creation and Execution: Create and execute comprehensive product roadmaps for our payment products, outlining key initiatives, features, and milestones. Lead cross-functional teams in executing roadmap initiatives, ensuring timely delivery and alignment with business priorities.
New Payment Product Delivery: Lead the development and delivery of new payment products and features, from concept to launch. Collaborate closely with product managers, engineers, designers, and other stakeholders to define product requirements, prioritize features, and drive product development efforts.
Technical Leadership: Provide technical leadership and guidance to the payments team, leveraging your expertise in payments technology, infrastructure, and security. Stay informed about emerging technologies and industry trends, and drive innovation and technical excellence within the organization.
Team Leadership and Development: Lead, mentor, objectives, crafting and implementing product roadmaps, introducing new payment products, and broadening our platform's reach to encompass new markets and use cases. This position calls for a visionary leader and strong execution with extensive expertise in payments technology, product management, and a proven track record of delivering tangible results.
Stakeholder Management: Build strong relationships and partnerships with internal and external stakeholders, including senior leadership, partners, and customers. Communicate effectively and advocate for the value of payments technology and user experience in driving business success.
Qualifications
8 years of experience in technical product management roles, with a focus on payments technology and user experience.
Deep understanding of payments technology, including payment processing, card networks, digital wallets, and security standards.
Proven track record of successfully leading technical product initiatives from concept to launch, delivering innovative solutions that drive business growth and customer satisfaction.
Strong technical background and proficiency in software development methodologies, tools, and technologies.
Excellent leadership, communication, and interpersonal skills, with the ability to inspire and influence stakeholders at all levels of the organization.
Experience working in agile, fast-paced environments and leading cross-functional teams to achieve shared goals and objectives.
#LI-BN1
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Zippia gives an in-depth look into the details of Shift4, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Shift4. The employee data is based on information from people who have self-reported their past or current employments at Shift4. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Shift4. The data presented on this page does not represent the view of Shift4 and its employees or that of Zippia.
Shift4 may also be known as or be related to SHIFT4 PAYMENTS, INC., Shift4, Shift4 Payments and Shift4 Payments, LLC.