ShipMonk jobs

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? ShipMonk is a leading partner for eCommerce businesses, providing end-to-end Logistics & Fulfillment Services across diverse industries and customers. Founded in 2014, we're moving fast and changing the way Small and Medium-sized businesses approach the marketplace. ShipMonk enables merchants to focus on building their brand and achieving next-level growth by providing revolutionary multi-channel order fulfillment services and e-commerce management software. Our promise to merchants: Stress Less, Grow More. We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. Own it: We take ownership of our work, our mistakes, and our successes. People make ShipMonk: We believe in our team and invest in our people. Change the score: We challenge the status quo, constantly innovating and improving. Get sh*t done: We're a fast-paced, high-growth company that values action and results. Join ShipMonk as a Morning Shift Seasonal Warehouse Associate - Pittston, Pennsylvania Looking for a role where you can stay active, build new skills, and be part of a team that powers the world of e-commerce? ShipMonk is hiring Seasonal Warehouse Associates to join our Pittston Fulfillment Center. At ShipMonk, we're the engine behind today's fastest-growing e-commerce brands, making sure every package arrives with care. To keep the magic moving, we need driven, reliable team players who thrive in a fast-paced, energetic environment. If you're ready to earn weekly pay while gaining valuable experience and being part of a supportive, high-energy team, this is the place for you! Starting pay: $16/hour Weekly pay every Friday Daily payout option with the Rain app - withdraw up to 50% of your earned funds before payday for flexibility whenever you need it Location: Pittston, Pennsylvania Morning shift hours: DA (Sunday - Wednesday 6:30 AM - 5:00 PM) DE (Wednesday - Saturday 6:30 AM - 5:00 PM) DF (Thursday - Sunday 6:30 AM - 5:00 PM) DS (Saturday - Tuesday 6:30 AM - 5:00 PM) What You'll Do: Pick, pack, and sort products with accuracy and care, making sure every order is ready for its journey to a happy customer Prepare orders to ship quickly and efficiently, keeping our fulfillment network running smoothly Rotate through different warehouse functions, including receiving, replenishment, inventory, returns, wholesale, and special projects Stay active and engaged in a fast paced, high energy warehouse environment Help maintain organization and a safe, clean workspace, making ShipMonk a great place to work Use the latest tech tools (scanners, iPads, handheld devices) to make your work faster and more accurate Jump in to support other departments whenever needed What You'll Bring: A strong work ethic, positive attitude, and willingness to jump in wherever needed Ability to stand/walk for most of your shift and lift up to 50 lbs Comfortable working in a warehouse setting (noise, varying temperatures, and high energy!) Basic English reading/writing skills Must be 18 years or older Previous warehouse experience is a plus, but no experience required, we'll train you! Why You'll Love It Here: Competitive starting pay + weekly pay Hands-on training with opportunities to learn new skills and grow your career A chance to be part of a team that's driving the future of e-commerce Commitment to safety - we prioritize a safe, secure, and supportive work environment for everyone Daily payout option with the Rain app - withdraw up to 50% of your earned funds before payday for financial flexibility A clean, organized, and collaborative workplace The excitement of being part of a fast-growing company where your work directly impacts customers across the globe If you're ready to roll up your sleeves, stay active, and join a fast moving, high energy team, apply today and be part of the ShipMonk family this season! ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Opportunity: Our Operations Leads are important members of our operation that assist supervisors and managers with the development and management of hourly associates. The successful candidate will have warehousing experience and a proven track record in a leadership role. The Operations Lead must be technology oriented and possess strong attention to detail. This individual will be responsible for helping run department operations and lead department when supervisor and manager are away. Perks of working for ShipMonk: Wages starting at $18.50/hour Benefits (Health, dental, vision) after 60 days of employment Life insurance and short term disability Paid time off Tenure pay increases Opportunities for additional job-skills training, including heavy equipment operation and technical skills development Requirements: 1+ years in leadership role required 1+ years warehousing experience Must be able to stand for most of the day Ability to lift up to 40lbs

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly expanding fulfillment network. Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or an entire operational shift within a ShipMonk fulfillment center. You will be responsible for leading, developing, and engaging a team of ShipMonk leaders; with one of your main focuses being to inspire, mentor, and coach your team to constantly improve and grow as individuals and professionals. To achieve this, Operations Managers must be creative problem solvers who are able to think outside the box, interpret and act upon data, deliver effective feedback at all levels, and achieve quantifiable business results that drive productivity and efficiency gains. What you'll do: Create and maintain a safe work environment for all Associates and Leaders Operations Managers will lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates Act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes Operations Managers create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis Constantly review and action performance data with your Supervisors, ensuring adherence to, or exceeding operational goals (weekly, daily, hourly) Partner with other managers to share best practices across shifts and the network What you'll need: Bachelor's degree highly preferred 2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries 1-2 years management experience preferred (refers to salaried and degreed direct-reports, or equivalent) Operational experience and knowledge across two or more functional areas of e-commerce, warehousing/distribution, or 3PL operation (i.e. Outbound, Inbound, Inventory, Value-add Services (VAS)) Ability to manage, motivate, direct, lead, train and develop other leaders and team members Effective communication and collaboration skills Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments Strong technical and analytical skills, with moderate to advanced capabilities in applications such as MS Excel, Google Sheets, Tableau, ERP/WMS/TMS, etc. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Training Coordinators are essential to ensuring our Shipmonkers receive world class training and onboarding experiences, while also supporting our Operations teams in their pursuit of process excellence. As a training coordinator you will work collaboratively with Operations, HR, and other teams to facilitate new-hire orientations, coordinate training events across key stakeholder groups, revise, improve, and standardize job-specific procedures, and ensure adherence to all training-related processes. A successful candidate will have broad, hands-on experience in training execution, content creation and utilization, and a track record of strong performance in past roles, while also improving operational performance metrics around them. The pay for this position is $19.50/hour with weekly pay What you'll do: Support and execute the weekly training plan, per facility, per shift schedule Support local continuous improvement and engagement initiatives, particularly those focused on Safety, Quality, Productivity, and employee retention Coordinate the training Ambassador-identification and certification program Support and validate new hire onboarding processes and Ambassador training methods Support the site-level Associate Experience Week program, for new Salaried leaders Lead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work Manage Asana-based ticketing system for training requests, and ensure tickets are actioned within expected timelines Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.) Fully understand operational processes/workflows and daily production goals Have the ability to solve problems; react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve Balance and prioritize multiple tasks Maintain a positive attitude and presence on the floor, setting a good example for Ambassadors and team members alike What you'll need: Reliable attendance and punctuality. Strong work ethic with the ability to manage-through multiple, competing priorities. Previous experience in operations, preferably in e-commerce fulfillment or distribution center setting; comfortable with operations processes and flow. Proven skills observing performance and identifying performance gaps. Exceptional verbal and written communication skills; capable to work with operations leaders to understand ShipMonk processes and translate required outcomes to training materials/processes. Proficient with MS Excel, MS PowerPoint, MS Word, Asana, Slack and other communication or productivity tools needed for the role. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. What you'll do: The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed Use software to keep records, edit, and manage the inventory flow The Operations Supervisor will focus on the productivity, process, and quality of warehouse operations through warehouse KPIs Report to upper management on stock levels, issues, employee performance, etc. Constantly work to improve processes Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity The Operations Supervisor will ensure that facility equipment is properly maintained and safe Communicate with the warehouse manager to make critical decisions Train new warehouse associates Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct What you'll need: Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred Minimum 2 years of experience in a supervisory role Working knowledge of inventory management software Excellent organization, planning skills, and strong attention to detail The Operations Supervisor will have outstanding communication and interpersonal abilities Proven track record of taking ownership, driving results, and managing change Ability to dive deep into data and provide thought-provoking, workable business solutions Available to work on weekends, holidays, and overtime as needed Ability to work in a fast-paced environment Must be able to stand for most of the day Ability to lift up to 50lbs. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. We are ShipMonk, and we provide logistics services in order fulfillment. Our main business is in the USA, but our modern platform is built by the Product Development team in Prague. Here at ShipMonk, we process up to 100,000 orders per day in our peak season. Our book of business has more than 1,500 clients which are small and medium e-shops, mostly based in the US. We offer the ShipMonk platform as the solution for the whole process. It covers everything from stocking the items to shipping the ready packages to all corners of the world! We are looking for a skilled PHP Developer to join ShipMonk! This is an exciting opportunity to join our Product Development Team. Please take a look at the details below. Tech Stack: PHP 8.3 Symfony 6 Docker Kubernetes Doctrine ORM RabbitMQ MySQL 8 GraphQL Elasticsearch Our teams: Warehouse: optimization and automation of warehouse processes Internals: refactoring, tech-debt reduction, and legacy code removal Customer features: development of the functions of the existing web environment Frontend: TypeScript clients in React, E2E DataScience: AI, DWH, data-governance, prediction, and optimization, business intelligence QA: acceptance-criteria testing DevOps: Infrastructure, Kubernetes, CI/CD management and Cloud platform management Technical Product Managers: Asana & project management What does it look like and what we are proud of: The main backend application provides a REST-like API for several types of clients (web, autonomous robots, iOS picker devices, microcomputer packers, automatic conveyors and more). We have the rest of the applications and clients in monorepo for easier CI checks, code sharing, etc. We have all services completely dockerized for local development. We deploy builds to a hosted Kubernetes cluster in AWS with a single click on the Argo CD several times a day. Each MR can be deployed on a separate cluster for one-button testing in the CI, so we don't argue about a test environment. We have set up a lot of checks in GitLab CI (PHPStan, PHP_CodeSniffer, PHPUnit, lint, editorconfig-check, migration check, security scans, renovate-bot). In addition to static analysis, we also do a two-round review and the operation is also verified by the QA team and E2E cypress tests. We have more than 15 000 database integration tests with the thoughtful creation of independent datasets for each test, ie no shared data that breaks forever. We directly automate the agreed coding-rules, so we have already written dozens of our own phpstan rules and coding-standard sniffs. We think about concurrence and design the application to withstand race conditions, which is not exceptional in a warehouse environment. The application is supported by DataDog, Sentry, and Opsgenie. Our database has grown to terabyte size, so even the optimization of SQL queries is becoming the daily bread of all of us. We deal with HA, failover, and autoscaling, almost no service runs for us only once. Having experienced colleagues is our huge advantage. We automatically generate documentation of all our REST-like endpoints. We open-source some of our best tools and contribute back to the OS community. We utilize code coverage. If you like what we do, and our "story" got you interested, we look forward to seeing your resume, profile, story, or anything else you might have! There are no limits to creativity. Our Recruiter, will get back to you as soon as possible. We look forward to hearing from you! ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Position Overview The Transportation Supervisor supports the Transportation team by overseeing dock processes, ensuring carrier compliance, and training operations staff on shipment preparation and handoff. This role acts as the key link between carriers, transportation leadership, and site operations, driving performance on both sides to ensure freight departs on time with complete and accurate documentation. Key Responsibilities Oversee inbound ASN (Advanced Shipping Notice) management in DataDocks, ensuring accuracy and timely updates. Manage dock capacity planning for both inbound and outbound operations to optimize flow, minimize congestion, and support on-time performance. Coordinate daily dock activities in alignment with transportation schedules, carrier pickup windows, and service commitments. Serve as the primary point of contact for carriers at the dock, ensuring smooth check-in, load-out, and issue resolution. Audit loads, BOLs, and shipping documentation for accuracy and compliance with carrier requirements. Train and coach operations associates on transportation procedures, carrier requirements, and dock workflows (e.g., labeling, ASN/BOL processes, hazmat readiness). Performance manage operations staff related to dock readiness, shipment accuracy, and on-time departures. Monitor carrier performance (on-time arrival, trailer utilization, service consistency), escalating issues and holding carriers accountable to SLAs. Conduct dock and carrier process audits to identify gaps, implement improvements, and reinforce compliance. Support rollout of new transportation processes, technology, or carrier programs by leading training and hands-on dock implementation. Partner with transportation leadership to drive continuous improvement across dock and carrier interactions. Qualifications 3+ years in transportation, shipping/receiving, or logistics operations; prior experience in a supervisory or training role preferred. Strong understanding of carrier requirements, ASN/BOL processes, and freight documentation. Familiarity with DataDocks or similar platforms for ASN management preferred. Excellent communication, coaching, and performance management skills. Proficient in transportation management systems (TMS), warehouse management systems (WMS), and Microsoft Office Suite. Ability to work in dock/warehouse environments with varying temperatures and noise levels. Key Competencies Carrier & Partner Management Training & Coaching Performance Management Process Compliance & Audit Capacity Planning & Optimization Communication & Collaboration Work Environment Based on-site at the dock, working closely with carriers and operations staff. Requires flexibility for shift schedules aligned with transportation and carrier operations. Intermittent travel as needed for onsite support ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. We are seeking an Assistant General Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More. What you'll do: The Assistant General Manager establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current Ensures the physical condition of the warehouse and equipment is properly maintained Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales Our AGM's will ensure a safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping Effectively manages the budget and P&L of the operation Ensures operational excellence in all warehouse areas, related equipment, and systems Partners with others to maintain the proper layout of warehouse and product placement Assistant General Managers are responsible for Monitoring and ensuring facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity Ensures accurate timekeeping for direct reports and reporting teams ShipMonk's AGM's will lead cultural change within facilities whenever necessary Ensures compliance as applicable A top priority for our AGM's is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture Addresses complaints and resolves problems Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct What you'll need: Ideally, our AGM will have a Bachelor's degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations AGM's are required to have a minimum of 6 to 8 years related experience and/or training, or an equivalent combination of education and training Experience with warehouse management systems ShipMonk prefers that all AGM's have experience with labor management systems and productivity initiatives AGM's will set themselves apart by having Lean Six Sigma certification All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation Ability to effectively present information and respond to questions from groups of managers, clients and, internal and external customers It is strongly preferred that our AGM's have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form AGM's should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.Perks Of Being a ShipMonker:• Full health benefits coverage (medical, dental, vision) • Unlimited Paid Vacation Time • 401(k) retirement plan • Referral Bonus Program ShipMonk is an equal opportunity employer. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Training Coordinators are essential to ensuring our Shipmonkers receive world class training and onboarding experiences, while also supporting our Operations teams in their pursuit of process excellence. As a training coordinator you will work collaboratively with Operations, HR, and other teams to facilitate new-hire orientations, coordinate training events across key stakeholder groups, revise, improve, and standardize job-specific procedures, and ensure adherence to all training-related processes. A successful candidate will have broad, hands-on experience in training execution, content creation and utilization, and a track record of strong performance in past roles, while also improving operational performance metrics around them. Shift: M-F 8am - 4:30pm What you'll do: Support and execute the weekly training plan, per facility, per shift schedule Support local continuous improvement and engagement initiatives, particularly those focused on Safety, Quality, Productivity, and employee retention Coordinate the training Ambassador-identification and certification program Support and validate new hire onboarding processes and Ambassador training methods Support the site-level Associate Experience Week program, for new Salaried leaders Lead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work Manage Asana-based ticketing system for training requests, and ensure tickets are actioned within expected timelines Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.) Fully understand operational processes/workflows and daily production goals Have the ability to solve problems; react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve Balance and prioritize multiple tasks Maintain a positive attitude and presence on the floor, setting a good example for Ambassadors and team members alike What you'll need: Reliable attendance and punctuality. Strong work ethic with the ability to manage-through multiple, competing priorities. Previous experience in operations, preferably in e-commerce fulfillment or distribution center setting; comfortable with operations processes and flow. Proven skills observing performance and identifying performance gaps. Exceptional verbal and written communication skills; capable to work with operations leaders to understand ShipMonk processes and translate required outcomes to training materials/processes. Proficient with MS Excel, MS PowerPoint, MS Word, Asana, Slack and other communication or productivity tools needed for the role.

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. What you'll do: The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed Use software to keep records, edit, and manage the inventory flow The Operations Supervisor will focus on the productivity, process, and quality of warehouse operations through warehouse KPIs Report to upper management on stock levels, issues, employee performance, etc. Constantly work to improve processes Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity The Operations Supervisor will ensure that facility equipment is properly maintained and safe Communicate with the warehouse manager to make critical decisions Train new warehouse associates Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct What you'll need: Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred Minimum 2 years of experience in a supervisory role Working knowledge of inventory management software Excellent organization, planning skills, and strong attention to detail The Operations Supervisor will have outstanding communication and interpersonal abilities Proven track record of taking ownership, driving results, and managing change Ability to dive deep into data and provide thought-provoking, workable business solutions Available to work on weekends, holidays, and overtime as needed Ability to work in a fast-paced environment Must be able to stand for most of the day Ability to lift up to 50lbs. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Join ShipMonk as a Morning Shift Seasonal Warehouse Associate - Pittston, Pennsylvania Looking for a role where you can stay active, build new skills, and be part of a team that powers the world of e-commerce? ShipMonk is hiring Seasonal Warehouse Associates to join our Pittston Fulfillment Center. At ShipMonk, we're the engine behind today's fastest-growing e-commerce brands, making sure every package arrives with care. To keep the magic moving, we need driven, reliable team players who thrive in a fast-paced, energetic environment. If you're ready to earn weekly pay while gaining valuable experience and being part of a supportive, high-energy team, this is the place for you! Starting pay: $16/hour Attendance Incentive - $250 bonus to those who achieve perfect attendance during the dates of 11/28/25 - 12/15/25 (on time to each scheduled shift, staying full shift, attending all mandatory overtime days) Weekly pay every Friday Daily payout option with the Rain app - withdraw up to 50% of your earned funds before payday for flexibility whenever you need it Location: Pittston, Pennsylvania Morning shift hours: DA (Sunday - Wednesday 6:30 AM - 5:00 PM) DE (Wednesday - Saturday 6:30 AM - 5:00 PM) DF (Thursday - Sunday 6:30 AM - 5:00 PM) DS (Saturday - Tuesday 6:30 AM - 5:00 PM) DC (Monday, Tuesday, Thursday, Friday 6:30 AM - 5:00 PM) What You'll Do: Pick, pack, and sort products with accuracy and care, making sure every order is ready for its journey to a happy customer Prepare orders to ship quickly and efficiently, keeping our fulfillment network running smoothly Rotate through different warehouse functions, including receiving, replenishment, inventory, returns, wholesale, and special projects Stay active and engaged in a fast paced, high energy warehouse environment Help maintain organization and a safe, clean workspace, making ShipMonk a great place to work Use the latest tech tools (scanners, iPads, handheld devices) to make your work faster and more accurate Jump in to support other departments whenever needed What You'll Bring: A strong work ethic, positive attitude, and willingness to jump in wherever needed Ability to stand/walk for most of your shift and lift up to 50 lbs Comfortable working in a warehouse setting (noise, varying temperatures, and high energy!) Basic English reading/writing skills Must be 18 years or older Previous warehouse experience is a plus, but no experience required, we'll train you! Why You'll Love It Here: Competitive starting pay + weekly pay Hands-on training with opportunities to learn new skills and grow your career A chance to be part of a team that's driving the future of e-commerce Attendance Incentive - $250 bonus to those who achieve perfect attendance during the dates of 11/28/25 - 12/15/25 (on time to each scheduled shift, staying full shift, attending all mandatory overtime days) Commitment to safety - we prioritize a safe, secure, and supportive work environment for everyone Daily payout option with the Rain app - withdraw up to 50% of your earned funds before payday for financial flexibility A clean, organized, and collaborative workplace The excitement of being part of a fast-growing company where your work directly impacts customers across the globe If you're ready to roll up your sleeves, stay active, and join a fast moving, high energy team, apply today and be part of the ShipMonk family this season! ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are ShipMonk, and we provide logistics services in order fulfillment. Our main business is in the USA, but our modern platform is built by the Product Development team in Prague. Here at ShipMonk, we process up to 100,000 orders per day in our peak season. Our book of business has more than 1,500 clients which are small and medium e-shops, mostly based in the US. We offer the ShipMonk platform as the solution for the whole process. It covers everything from stocking the items to shipping the ready packages to all corners of the world! We are looking for a skilled PHP Developer to join ShipMonk! This is an exciting opportunity to join our Product Development Team. Please take a look at the details below. Tech Stack: * PHP 8.3 * Symfony 6 * Docker * Kubernetes * Doctrine ORM * RabbitMQ * MySQL 8 * GraphQL * Elasticsearch Our teams: * Warehouse: optimization and automation of warehouse processes * Internals: refactoring, tech-debt reduction, and legacy code removal * Customer features: development of the functions of the existing web environment * Frontend: TypeScript clients in React, E2E * DataScience: AI, DWH, data-governance, prediction, and optimization, business intelligence * QA: acceptance-criteria testing * DevOps: Infrastructure, Kubernetes, CI/CD management and Cloud platform management * Technical Product Managers: Asana & project management What does it look like and what we are proud of: * The main backend application provides a REST-like API for several types of clients (web, autonomous robots, iOS picker devices, microcomputer packers, automatic conveyors and more). * We have the rest of the applications and clients in monorepo for easier CI checks, code sharing, etc. * We have all services completely dockerized for local development. We deploy builds to a hosted Kubernetes cluster in AWS with a single click on the Argo CD several times a day. * Each MR can be deployed on a separate cluster for one-button testing in the CI, so we don't argue about a test environment. * We have set up a lot of checks in GitLab CI (PHPStan, PHP_CodeSniffer, PHPUnit, lint, editorconfig-check, migration check, security scans, renovate-bot). * In addition to static analysis, we also do a two-round review and the operation is also verified by the QA team and E2E cypress tests. * We have more than 15 000 database integration tests with the thoughtful creation of independent datasets for each test, ie no shared data that breaks forever. * We directly automate the agreed coding-rules, so we have already written dozens of our own phpstan rules and coding-standard sniffs. * We think about concurrence and design the application to withstand race conditions, which is not exceptional in a warehouse environment. * The application is supported by DataDog, Sentry, and Opsgenie. * Our database has grown to terabyte size, so even the optimization of SQL queries is becoming the daily bread of all of us. * We deal with HA, failover, and autoscaling, almost no service runs for us only once. * Having experienced colleagues is our huge advantage. * We automatically generate documentation of all our REST-like endpoints. * We open-source some of our best tools and contribute back to the OS community. * We utilize code coverage. If you like what we do, and our "story" got you interested, we look forward to seeing your resume, profile, story, or anything else you might have! There are no limits to creativity. Our Recruiter, will get back to you as soon as possible. We look forward to hearing from you!

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Our Opportunity: Our Operations Leads are important members of our operation that assist supervisors and managers with the development and management of hourly associates. The successful candidate will have warehousing experience and a proven track record in a leadership role. The Operations Lead must be technology oriented and possess strong attention to detail. This individual will be responsible for helping run department operations and lead department when supervisor and manager are away. Perks of working for ShipMonk: Wages starting at $18.50/hour Benefits (Health, dental, vision) after 60 days of employment Life insurance and short term disability Paid time off Tenure pay increases Opportunities for additional job-skills training, including heavy equipment operation and technical skills development Requirements: 1+ years in leadership role required 1+ years warehousing experience Must be able to stand for most of the day Ability to lift up to 40lbs Inventory Experience Cycle Counting Detailed Oriented Inventory Management Systems Problem Solver ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results.We are seeking an Assistant General Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More. What you'll do: The Assistant General Manager establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current Ensures the physical condition of the warehouse and equipment is properly maintained Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales Our AGM's will ensure a safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping Effectively manages the budget and P&L of the operation Ensures operational excellence in all warehouse areas, related equipment, and systems Partners with others to maintain the proper layout of warehouse and product placement Assistant General Managers are responsible for Monitoring and ensuring facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity Ensures accurate timekeeping for direct reports and reporting teams ShipMonk's AGM's will lead cultural change within facilities whenever necessary Ensures compliance as applicable A top priority for our AGM's is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture Addresses complaints and resolves problems Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct What you'll need: Ideally, our AGM will have a Bachelor's degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations AGM's are required to have a minimum of 6 to 8 years related experience and/or training, or an equivalent combination of education and training Experience with warehouse management systems ShipMonk prefers that all AGM's have experience with labor management systems and productivity initiatives AGM's will set themselves apart by having Lean Six Sigma certification All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation Ability to effectively present information and respond to questions from groups of managers, clients and, internal and external customers It is strongly preferred that our AGM's have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form AGM's should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.Perks Of Being a ShipMonker:• Full health benefits coverage (medical, dental, vision) • Unlimited Paid Vacation Time • 401(k) retirement plan • Referral Bonus Program ShipMonk is an equal opportunity employer. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What you'll do: * The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates * Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed * Use software to keep records, edit, and manage the inventory flow * The Operations Supervisor will focus on the productivity, process, and quality of warehouse operations through warehouse KPIs * Report to upper management on stock levels, issues, employee performance, etc. * Constantly work to improve processes * Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity * The Operations Supervisor will ensure that facility equipment is properly maintained and safe * Communicate with the warehouse manager to make critical decisions * Train new warehouse associates * Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct What you'll need: * Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred * Minimum 2 years of experience in a supervisory role * Working knowledge of inventory management software * Excellent organization, planning skills, and strong attention to detail * The Operations Supervisor will have outstanding communication and interpersonal abilities * Proven track record of taking ownership, driving results, and managing change * Ability to dive deep into data and provide thought-provoking, workable business solutions * Available to work on weekends, holidays, and overtime as needed * Ability to work in a fast-paced environment * Must be able to stand for most of the day * Ability to lift up to 50lbs.

Training Coordinators are essential to ensuring our Shipmonkers receive world class training and onboarding experiences, while also supporting our Operations teams in their pursuit of process excellence. As a training coordinator you will work collaboratively with Operations, HR, and other teams to facilitate new-hire orientations, coordinate training events across key stakeholder groups, revise, improve, and standardize job-specific procedures, and ensure adherence to all training-related processes. A successful candidate will have broad, hands-on experience in training execution, content creation and utilization, and a track record of strong performance in past roles, while also improving operational performance metrics around them. The pay for this position is $19.50/hour with weekly pay What you'll do: * Support and execute the weekly training plan, per facility, per shift schedule * Support local continuous improvement and engagement initiatives, particularly those focused on Safety, Quality, Productivity, and employee retention * Coordinate the training Ambassador-identification and certification program * Support and validate new hire onboarding processes and Ambassador training methods * Support the site-level Associate Experience Week program, for new Salaried leaders * Lead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work * Manage Asana-based ticketing system for training requests, and ensure tickets are actioned within expected timelines * Develop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs * Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.) * Fully understand operational processes/workflows and daily production goals * Have the ability to solve problems; react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve * Balance and prioritize multiple tasks * Maintain a positive attitude and presence on the floor, setting a good example for Ambassadors and team members alike What you'll need: * Reliable attendance and punctuality. * Strong work ethic with the ability to manage-through multiple, competing priorities. * Previous experience in operations, preferably in e-commerce fulfillment or distribution center setting; comfortable with operations processes and flow. * Proven skills observing performance and identifying performance gaps. * Exceptional verbal and written communication skills; capable to work with operations leaders to understand ShipMonk processes and translate required outcomes to training materials/processes. * Proficient with MS Excel, MS PowerPoint, MS Word, Asana, Slack and other communication or productivity tools needed for the role.

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? ShipMonk is a leading partner for eCommerce businesses, providing end-to-end Logistics & Fulfillment Services across diverse industries and customers. Founded in 2014, we're moving fast and changing the way Small and Medium-sized businesses approach the marketplace. ShipMonk enables merchants to focus on building their brand and achieving next-level growth by providing revolutionary multi-channel order fulfillment services and e-commerce management software. Our promise to merchants: Stress Less, Grow More. We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. Own it: We take ownership of our work, our mistakes, and our successes. People make ShipMonk: We believe in our team and invest in our people. Change the score: We challenge the status quo, constantly innovating and improving. Get sh*t done: We're a fast-paced, high-growth company that values action and results. Join ShipMonk as a Morning Shift Seasonal Warehouse Associate - Pittston, Pennsylvania Looking for a role where you can stay active, build new skills, and be part of a team that powers the world of e-commerce? ShipMonk is hiring Seasonal Warehouse Associates to join our Pittston Fulfillment Center. At ShipMonk, we're the engine behind today's fastest-growing e-commerce brands, making sure every package arrives with care. To keep the magic moving, we need driven, reliable team players who thrive in a fast-paced, energetic environment. If you're ready to earn weekly pay while gaining valuable experience and being part of a supportive, high-energy team, this is the place for you! Starting pay: $16/hour Weekly pay every Friday Daily payout option with the Rain app - withdraw up to 50% of your earned funds before payday for flexibility whenever you need it Location: Pittston, Pennsylvania Morning shift hours: DA (Sunday - Wednesday 6:30 AM - 5:00 PM) DE (Wednesday - Saturday 6:30 AM - 5:00 PM) DF (Thursday - Sunday 6:30 AM - 5:00 PM) DS (Saturday - Tuesday 6:30 AM - 5:00 PM) DC (Monday, Tuesday, Thursday, Friday 6:30 AM - 5:00 PM) What You'll Do: Pick, pack, and sort products with accuracy and care, making sure every order is ready for its journey to a happy customer Prepare orders to ship quickly and efficiently, keeping our fulfillment network running smoothly Rotate through different warehouse functions, including receiving, replenishment, inventory, returns, wholesale, and special projects Stay active and engaged in a fast paced, high energy warehouse environment Help maintain organization and a safe, clean workspace, making ShipMonk a great place to work Use the latest tech tools (scanners, iPads, handheld devices) to make your work faster and more accurate Jump in to support other departments whenever needed What You'll Bring: A strong work ethic, positive attitude, and willingness to jump in wherever needed Ability to stand/walk for most of your shift and lift up to 50 lbs Comfortable working in a warehouse setting (noise, varying temperatures, and high energy!) Basic English reading/writing skills Must be 18 years or older Previous warehouse experience is a plus, but no experience required, we'll train you! Why You'll Love It Here: Competitive starting pay + weekly pay Hands-on training with opportunities to learn new skills and grow your career A chance to be part of a team that's driving the future of e-commerce Attendance Incentive - $250 bonus to those who achieve perfect attendance during the dates of 11/28/25 - 12/15/25 (on time to each scheduled shift, staying full shift, attending all mandatory overtime days) Commitment to safety - we prioritize a safe, secure, and supportive work environment for everyone Daily payout option with the Rain app - withdraw up to 50% of your earned funds before payday for financial flexibility A clean, organized, and collaborative workplace The excitement of being part of a fast-growing company where your work directly impacts customers across the globe If you're ready to roll up your sleeves, stay active, and join a fast moving, high energy team, apply today and be part of the ShipMonk family this season! ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results.Our Opportunity:Our Operations Leads are important members of our operation that assist supervisors and managers with the development and management of hourly associates. The successful candidate will have warehousing experience and a proven track record in a leadership role.The Operations Lead must be technology oriented and possess strong attention to detail. This individual will be responsible for helping run department operations and lead department when supervisor and manager are away. Perks of working for ShipMonk: Wages starting at $18.50/hour Benefits (Health, dental, vision) after 60 days of employment Life insurance and short term disability Paid time off Tenure pay increases Opportunities for additional job-skills training, including heavy equipment operation and technical skills development Requirements: 1+ years in leadership role required 1+ years warehousing experience Must be able to stand for most of the day Ability to lift up to 40lbs Inventory Experience Cycle Counting Detailed Oriented Inventory Management Systems Problem Solver ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking an Assistant General Manager of Fulfillment Center Operations with experience scaling high-performing teams to join us in delivering our promise to merchants: Stress Less, Grow More. What you'll do: * The Assistant General Manager establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current * Ensures the physical condition of the warehouse and equipment is properly maintained * Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons * Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales * Our AGM's will ensure a safe operation of the warehouse including meeting company standards for sanitation, maintenance, security, and housekeeping * Effectively manages the budget and P&L of the operation * Ensures operational excellence in all warehouse areas, related equipment, and systems * Partners with others to maintain the proper layout of warehouse and product placement * Assistant General Managers are responsible for Monitoring and ensuring facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity * Ensures accurate timekeeping for direct reports and reporting teams * ShipMonk's AGM's will lead cultural change within facilities whenever necessary * Ensures compliance as applicable * A top priority for our AGM's is to participate in the interviewing, hiring, and training of supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture * Addresses complaints and resolves problems * Be responsible for overseeing warehouse sanitation in your assigned department. Adequate training on sanitation will be provided and the employee will be responsible to identify when sanitation fails and the appropriate actions that are needed to correct What you'll need: * Ideally, our AGM will have a Bachelor's degree from a 4-year college or university or equivalent experience in Supply Chain Operations, Fulfillment Center Operations, or Distribution Center Operations * AGM's are required to have a minimum of 6 to 8 years related experience and/or training, or an equivalent combination of education and training * Experience with warehouse management systems * ShipMonk prefers that all AGM's have experience with labor management systems and productivity initiatives * AGM's will set themselves apart by having Lean Six Sigma certification * All Operations Leadership must be proficient with enterprise technology systems such as Advanced Excel, Outlook/Gmail, Project Management Software, Warehouse Management Systems (WMS), and Process Workflow creation * Ability to effectively present information and respond to questions from groups of managers, clients and, internal and external customers * It is strongly preferred that our AGM's have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form * AGM's should have experience leading teams of 40+ employees, building layers of leadership to support employees down to the associate level, and extensive experience with performance management of those direct reports We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.Perks Of Being a ShipMonker:• Full health benefits coverage (medical, dental, vision) * Unlimited Paid Vacation Time * 401(k) retirement plan * Referral Bonus Program ShipMonk is an equal opportunity employer.