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Shipping and receiving associate skills for your resume and career

Updated January 8, 2025
5 min read
Shipping and receiving associate example skills
Below we've compiled a list of the most critical shipping and receiving associate skills. We ranked the top skills for shipping and receiving associates based on the percentage of resumes they appeared on. For example, 23.0% of shipping and receiving associate resumes contained shipping receiving as a skill. Continue reading to find out what skills a shipping and receiving associate needs to be successful in the workplace.

15 shipping and receiving associate skills for your resume and career

1. Shipping Receiving

Here's how shipping and receiving associates use shipping receiving:
  • Freight Handler / Shipping Receiving Associate 2/ 2004 to 2/ 2005 Process incoming shipments and prepare outgoing orders.
  • Pulled orders, picking and packing, labeling, inventory, shipping receiving.

2. Pallets

Here's how shipping and receiving associates use pallets:
  • Distributed and rotated inventory using pallet jacks to replenish stock locations.
  • Maintained overstock pallets and accurately kept records of material on pallets.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how shipping and receiving associates use customer service:
  • Tasked with providing excellent customer service, coordinating with merchants regarding inventory and space details and maintaining appearance of merchandise.
  • Provided professional, timely, accurate and courteous customer service to both our internal and external customers Job Responsibilities.

4. Hand Tools

Here's how shipping and receiving associates use hand tools:
  • Build racks and baskets using hand tools and operate electric pallet jack and sit down forklift when needed
  • Operated forklift and used various hand tools to move merchandise to proper area of store.

5. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how shipping and receiving associates use logistics:
  • Practiced logistics skills when organizing and executing daily shipments.
  • Communicated to Logistics Manager any signage or supply needs.

6. Computer System

Here's how shipping and receiving associates use computer system:
  • Demonstrated ability to run all computer systems and programs needed to operate department.
  • Received biweekly shipments and scanned merchandise into computer system.

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7. RF

Here's how shipping and receiving associates use rf:
  • Scan inbound items using RF gun into facility * Pick products for next day prepping * Organizing and keeping inventory neat
  • Utilized RF scanner to ensure correct products went to assigned trucks and hence retail centers.

8. Inventory Control

Here's how shipping and receiving associates use inventory control:
  • Maintained inventory of materials and supplies, conducted monthly inventory control audits for management.
  • Received finished product, facilitated the disposal of manufacturing waste, performed inventory control

9. Electric Pallet Jack

Here's how shipping and receiving associates use electric pallet jack:
  • Operated electric pallet jack to move heavy equipment inside warehouse and utilized safety practices.
  • Operated forklift and electric pallet jacks through all areas of the warehouse to collect product from shelves and other storage areas.

10. Safety Regulations

Here's how shipping and receiving associates use safety regulations:
  • Utilized forklift with full knowledge of operational and safety regulations.
  • Followed safety regulations according to DOT And OSHA guidelines.

11. Outbound Shipments

Here's how shipping and receiving associates use outbound shipments:
  • Prepared outbound shipments for delivery.
  • Retrieved customer media from lab for outbound shipments, safely boxing up orders and creating FedEx or UPS shipping labels.

12. Customer Orders

Here's how shipping and receiving associates use customer orders:
  • Input customer orders into production schedule and produce internal work orders for manufacturing.
  • Process and verify customer orders and to ensure accurate delivery.

13. Delivery Vehicle

A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.

Here's how shipping and receiving associates use delivery vehicle:
  • Received and routed mods to identified warehouse locations Pulled orders and loaded delivery vehicles
  • Assisted in loading/unloading Service Trucks and Delivery vehicles.

14. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how shipping and receiving associates use sales floor:
  • Supervised Receiving Department staff* Performed inventory counts and audits* Scanning and processing merchandise for sales floor
  • Transported incoming merchandise freight from designated staging and/or receiving areas onto sales floor.

15. Dollies

Here's how shipping and receiving associates use dollies:
  • Transport goods from racks, shelves, and vehicles using carts, dollies, hand trucks or other moving equipment.
  • Used handcarts, dollies, forklifts, and other manual and automated equipment to move stock.
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List of shipping and receiving associate skills to add to your resume

Shipping and receiving associate skills

The most important skills for a shipping and receiving associate resume and required skills for a shipping and receiving associate to have include:

  • Shipping Receiving
  • Pallets
  • Customer Service
  • Hand Tools
  • Logistics
  • Computer System
  • RF
  • Inventory Control
  • Electric Pallet Jack
  • Safety Regulations
  • Outbound Shipments
  • Customer Orders
  • Delivery Vehicle
  • Sales Floor
  • Dollies
  • Safety Standards
  • Load Trucks
  • Purchase Orders
  • Cycle Counts
  • Space Availability
  • Hand Trucks
  • Shipment Data
  • Rectify Damages
  • Warehouse Equipment
  • Route Materials
  • Rectify Problems
  • Hazardous Materials
  • Stock Room
  • DHL
  • Warehouse Operations
  • International Shipments
  • Inventory Management
  • USPS
  • LTL
  • BOL
  • Fed-Ex
  • Stencils
  • Hazmat
  • Inbound Shipments
  • Postage Meter
  • Truck Deliveries
  • Forklift Training
  • Unload Trailers
  • Assembly Line
  • Physical Inventory
  • Warehouse Inventory
  • Powered Industrial Trucks
  • Inventory Counts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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