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Shipping and receiving clerk skills for your resume and career

15 shipping and receiving clerk skills for your resume and career
1. Shipping Receiving
- Mill operator making paint out of batch ticket / Filling line operator/shipping receiving order pulling forklift driver (5 years)
- Worked in shipping receiving loading boxes from belts unto 3-4 different semi trailers rotating back and forth.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Delivered excellent customer service and maintained confidentiality of business/customer documentation.
- Communicate effectively with corporate staff to sustain exceptional customer service throughout Shaw industries and resolve all inquiries.
3. Safety Regulations
- Completed all appropriate paperwork to comply with safety regulations.
- Follow hazardous materials shipping safety regulations.
4. Purchase Orders
- Administered to set-up and maintain documentation process for daily outbound deliveries and inbound receiving log and verified merchandise with purchase orders.
- Enforced established departmental policy for acceptance or rejection of delivery, such as inaccurate delivery address or missing purchase order information.
5. Electric Pallet Jack
- Operated electric pallet jack to facilitate the restocking of material into inventory.
- Performed required operations with electric pallet Jack.
6. Load Trucks
- Load and unload trucks for furniture manufacturer
- Operated fork lifts and pallet jacks to unload trucks, prepared orders for shipment, and received all FedEx and UPS shipments
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- Maintained quality parts reorder inventory control process to effectively monitor, track and determine business procurement manufacturing supply needs.
- Performed general warehouse procedures, including order picking, shipping, receiving and inventory control within 15,000 square-foot facility
8. Computer System
- Communicated and coordinated with appropriates buyer returns, rejections and credits and properly inputted into computer system.
- Maintained and updated filing, inventory, mailing and database systems either manually or utilizing computer systems
9. Delivery Truck
- Assisted in reorganizing scheduling of the delivery trucks and logistics employees to better organize deliveries and satisfy our customers more effectively.
- Utilized industrial power equipment to properly load and unload product onto delivery trucks.
10. Customer Orders
- Assisted walk-in customers, received customer orders and answered customer inquiries about static and fluid seals and additional shipping requirements.
- Support manufacturing distribution operations pulling, assembling and preparing customer orders in warehouse and production operations.
11. Hand Trucks
Hand trucks are also known as a dolly or a two wheeler is an L-shaped, box moving, handcart. The hand truck has two big wheels on one side of the base and has a small ledge that holds the object to be moved. The hand truck is operated manually and has a handle that a person can use to load the boxes into the base and then unload it. It balances the weight of the objects and makes carrying heavy boxes easier.
- Operate material handling equipment such as forklifts, pallet jacks, hand trucks or dollies to move stock or reorganize storage.
- Utilized merchandise moving equipment such as hand truck and/or pallet jacks, to move shipments from receiving platform to holding area.
12. RF
- Utilized RF scanner device to identify products received and damaged merchandise.
- Performed scanning responsibilities utilizing an RF scanner.
13. Fed-Ex
- Utilized Fed-Ex internet shipping manifest system to ship product to domestic and international customers.
- Shipped material using computerized FED-EX Systems.
14. Cycle Counts
Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.
- Generated shipping documents, kept accurate inventory via cycle counts, and resolved customer complaint notifications.
- Assisted with overall inventory accuracy by conducting cycle counts and bi-annual full physical inventories.
15. WMS
A WMS, warehouse management system, is an application software solution tool utilized to coordinate, control, automate and manage a company's warehouse operations and processes. WMS optimizes the supply chain process by maximizing warehouse efficiency, thereby eliminating errors.
- Traveled to Atlanta and Washington on behalf of Niagara to learn and train with LGV systems and learn the associated WMS.
- Complete data entry on a mainframe inventory records system (e.g., WMS, or similar warehouse records system).
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List of shipping and receiving clerk skills to add to your resume

The most important skills for a shipping and receiving clerk resume and required skills for a shipping and receiving clerk to have include:
- Shipping Receiving
- Customer Service
- Safety Regulations
- Purchase Orders
- Electric Pallet Jack
- Load Trucks
- Inventory Control
- Computer System
- Delivery Truck
- Customer Orders
- Hand Trucks
- RF
- Fed-Ex
- Cycle Counts
- WMS
- Outbound Shipments
- Shipment Data
- LTL
- Hazardous Materials
- Space Availability
- BOL
- DHL
- USPS
- International Shipments
- Physical Inventory
- Inventory Management
- Third-Party Logistics
- Hoist Shipments
- Stencils
- Route Materials
- Inbound Shipments
- Assembly Line
- Cardboard Containers
- Sales Floor
- Hoists
- Warehouse Inventory
- Warehouse Operations
- Sales Orders
- Rectify Damages
- Rectify Problems
- AS400
- Postage Meter
- UPS Worldship
- Materials Handling
- Powered Industrial Trucks
- Conveyance
- Product Orders
- Warehouse Equipment
- Inventory Counts
- Inventory System
Updated January 8, 2025