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Shipping associate skills for your resume and career

Updated January 8, 2025
4 min read
Shipping associate example skills
Below we've compiled a list of the most critical shipping associate skills. We ranked the top skills for shipping associates based on the percentage of resumes they appeared on. For example, 11.6% of shipping associate resumes contained pallets as a skill. Continue reading to find out what skills a shipping associate needs to be successful in the workplace.

15 shipping associate skills for your resume and career

1. Pallets

Here's how shipping associates use pallets:
  • Experienced in shrink wrapping pallets to ensure security during transportation.
  • Received daily inventory of 2-3 pallets from multiple manufacturers.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how shipping associates use customer service:
  • Deliver outstanding customer service through transactions and assist customers with any questions or problems encountered in a timely and professional manner.
  • Analyze or interpret logistics data involving customer service, procurement, manufacturing, inventory, transportation, or warehousing.

3. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how shipping associates use phone calls:
  • Maintained client relations through phone calls and emails to resolve issues and confirm processed orders.
  • Answer phone calls a give drivers directions to the warehouse.

4. Math

Here's how shipping associates use math:
  • Detail oriented & strong math skills.
  • Stage inventory Skills Used Attention to detail, math, general knowledge of computer

5. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how shipping associates use safety procedures:
  • Execute housekeeping duties and initiate and implement safety procedures and standards throughout the warehouse.
  • Worked at a fast pace, and practice safety procedures while on duty

6. WMS

A WMS, warehouse management system, is an application software solution tool utilized to coordinate, control, automate and manage a company's warehouse operations and processes. WMS optimizes the supply chain process by maximizing warehouse efficiency, thereby eliminating errors.

Here's how shipping associates use wms:
  • Pulled Oracle EBS reports; answered phones, checked in drivers, and entered loads into WMS system.
  • Developed a working knowledge of WMS systems to research inventory or print bills of lading.

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7. Shipping Receiving

Here's how shipping associates use shipping receiving:
  • Pressed tuxedos inventory quality control shipping receiving
  • Performed shipping receiving both physically and systematically.

8. Inventory Control

Here's how shipping associates use inventory control:
  • Directed all facets of shipping operations including inventory control, planning, and quality assurance for this growing start-up e-commerce organization.
  • Maintained computerized inventory records, took physical count periodically and checked against inventory control totals.

9. Materials Handling

Here's how shipping associates use materials handling:
  • Process documents for stock items receipts maintaining items in a warehousing environment operating various materials handling equipment.
  • Use powered or non powered materials handling equipment as necessary; and to do all other duties assigned.

10. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how shipping associates use data entry:
  • Maintained necessary clientele and shipment information into data entry system for completion of orders.
  • Performed data entry of all prospectus information.

11. Electric Pallet Jack

Here's how shipping associates use electric pallet jack:
  • Operated a fork-lift, electric pallet jack, and slip sheet to organize inventory and customer orders.
  • Loaded and unloaded merchandise off shipping containers using electric pallet jacks and forklifts.

12. Warehouse Equipment

Here's how shipping associates use warehouse equipment:
  • Experienced in material handling/packaging & warehouse equipment.
  • Operate a variety of warehouse equipment, including a standing stock picker and power jack.

13. Work Ethic

Here's how shipping associates use work ethic:
  • Needed to stay on task and keep up a fast paced work ethic in order to meet expectations.
  • Key accomplishments: Was recognized twice by the department supervisors for unparalleled work ethic.

14. Customer Orders

Here's how shipping associates use customer orders:
  • Fulfilled customer orders by picking individual parts and carefully packaging them for shipping.
  • Fabricate cushions according to customer orders and maintain proper inventory levels.

15. Load Trucks

Here's how shipping associates use load trucks:
  • Unload trucks and accurately recording receipt of material/product.
  • Load trucks, pick, pack, stack, and wrapping seal tubes while keeping up with production
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List of shipping associate skills to add to your resume

Shipping associate skills

The most important skills for a shipping associate resume and required skills for a shipping associate to have include:

  • Pallets
  • Customer Service
  • Phone Calls
  • Math
  • Safety Procedures
  • WMS
  • Shipping Receiving
  • Inventory Control
  • Materials Handling
  • Data Entry
  • Electric Pallet Jack
  • Warehouse Equipment
  • Work Ethic
  • Customer Orders
  • Load Trucks
  • Safety Rules
  • RF Scanner
  • Safety Standards
  • Computer System
  • International Shipments
  • Dollies
  • Hazardous Materials
  • Outbound Shipments
  • Cycle Counts
  • USPS
  • LTL
  • Assembly Line
  • Computer Programs
  • Hazmat
  • Safety Regulations
  • Retail Store
  • Fed-Ex
  • Sales Orders
  • Scan Gun
  • DHL
  • Inventory Management
  • Forwarders
  • BOL
  • ISO
  • Inventory Accuracy
  • Load Trailers
  • Powered Industrial Trucks
  • Delivery Truck
  • Fifo
  • Industrial Trucks
  • Shipment Data
  • Hand Trucks

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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