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Shipping clerk skills for your resume and career
Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical shipping clerk skills. We ranked the top skills for shipping clerks based on the percentage of resumes they appeared on. For example, 12.0% of shipping clerk resumes contained customer service as a skill. Continue reading to find out what skills a shipping clerk needs to be successful in the workplace.
15 shipping clerk skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Here's how shipping clerks use customer service:
- Received and responded to incoming phone calls on the customer service staffing line-providing information to internal and external customers.
- Processed shipping orders via Fed Ex and provided information/customer service to warehouse personnel and customers.
2. Shipping Receiving
Here's how shipping clerks use shipping receiving:
- Perform shipping receiving duties while ensuring the right item has been delivered.
- Order Picking/ Shipping Receiving Picking car parts that customers ordered Packaging parts to ship to customers UPS/ FED-EX shipping procedures
3. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Here's how shipping clerks use data entry:
- Provided administrative support to upper management via drafting all official company correspondence, typing, filling and performing data entry.
- Performed data entry duties into operational system and performed inventory control on all activities related to the shipping department.
4. Ups
Here's how shipping clerks use ups:
- Prepared shipping documents for fabric scheduled to ship (i.e., UPS, Fed EX, and assorted truck lines).
- Determine method of shipment based upon knowledge of UPS, FedEx, etc for best shipping procedures, routes, rates.
5. FedEx
Here's how shipping clerks use fedex:
- Trained in both FedEx and Ups shipping procedures and using the world ship programs in both and Sap in both programs.
- Created and Printed UPS & FedEx Shipping Labels - Weighed and counted items for distribution to ensure conformance to company standards.
6. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
Here's how shipping clerks use logistics:
- Garnered expertise in database systems to track client/customer information, file records and document logistics reports.
- Assist the Logistics Manager with transportation operations within a facility or across facilities, as determined.
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Here's how shipping clerks use customer orders:
- Log in warehouse management system to verify stock item location and quantity available in order to accurately pull customer orders.
- Organized department records, reconciled package counts and also filed customer orders utilizing computer software and database.
8. Outbound Deliveries
Here's how shipping clerks use outbound deliveries:
- Prepared invoices and delivery orders * Ensure posting of outbound deliveries * Pull, pack, and ship finished goods
- Update delivery log, work in SAP to ensure accuracy of outbound deliveries and received inventory.
9. Purchase Orders
Here's how shipping clerks use purchase orders:
- Received, verify and coordinate with supervisors all purchase orders, electronically prepare and send documentation.
- Interfaced directly with internal customers to execute delivery commitments through purchase orders and work orders.
10. Load Trucks
Here's how shipping clerks use load trucks:
- Load trucks for national and international distribution.
- Build orders on skids per customer specifications * Load/Unload trucks using forklift and pallet jacks * Enter received goods into computer system
11. Electric Pallet Jack
Here's how shipping clerks use electric pallet jack:
- Operated an electric pallet jack and utilized an electronic scanner.
- Operated forklift and electric pallet jack machinery.
12. RF
Here's how shipping clerks use rf:
- Utilize computer interface and RF hand scanner based technology to interact directly with warehouse management system.
- Used RF unit to make sure all products was picked from correct location and inventory was correct once product was pick.
13. Inventory Control
Here's how shipping clerks use inventory control:
- Gathered, packaged and prepared clothing to be shipped to corresponding locations, Inventory control, and maintained/distributed inventory reports.
- Maintain multiple load diagrams to facilitate customer just in time delivery using Microsoft Office programs and BAAN inventory control database
14. Computer System
Here's how shipping clerks use computer system:
- Operated computer system in preparing commercial invoices for export shipment.
- Navigated multiple computer systems to investigate and resolve issues.
15. BOL
Here's how shipping clerks use bol:
- Report to management with daily inventory or is any a problem with a BOL or any shipment that will be delayed.
- Check in drivers, print tickets for products, generate shipping documents, BOL, packing list in Manhattan Warehouse Management.
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List of shipping clerk skills to add to your resume
The most important skills for a shipping clerk resume and required skills for a shipping clerk to have include:
- Customer Service
- Shipping Receiving
- Data Entry
- Ups
- FedEx
- Logistics
- Customer Orders
- Outbound Deliveries
- Purchase Orders
- Load Trucks
- Electric Pallet Jack
- RF
- Inventory Control
- Computer System
- BOL
- LTL
- Cycle Counts
- Outbound Shipments
- FED EX
- DHL
- International Shipments
- Space Availability
- WMS
- Safety Regulations
- Shipment Data
- Stencils
- USPS
- UPS Worldship
- Sales Orders
- Hazmat
- Warehouse Inventory
- Hand Trucks
- Route Materials
- Assembly Line
- Rectify Problems
- Forwarders
- Freight Carriers
- AS400
- Inventory Management
- Hazardous Materials
- International Orders
- Postage Meter
- ASN
- Outbound Freight
- Process Orders
- Rectify Damages
- Powered Industrial Trucks
- Industrial Trucks
- Inventory Counts
Updated January 8, 2025
Updated January 8, 2025