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Shipping coordinator skills for your resume and career
15 shipping coordinator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Improved customer service for high visibility accounts by encouraging timely response by service providers and proactively fixing possible paperwork issues.
- Promoted from Litigation Customer Service Representative to Shipping Coordinator within six months of employment at Ditto Document Solutions.
2. Inventory Control
- Performed a variety of basic and specialized inventory control and shipping transactions for domestic and international shipments of customer products.
- Maintain inventory control, administrative and office duties and direct communication with carriers.
3. Shipping Receiving
- Maintained shipping receiving and distribution operations.
- Performed shipping receiving both physically and systematically.
4. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Organized data entry and videotape distribution of client shipping and digital orders and in-house production offices
- Recorded data entry information through company's designated computer systems.
5. On-Time Delivery
On-Time Delivery, or OTD, is a metric that measures the rate at which finished goods and deliveries are completed on time. This rate is measured by the overall number of units shipped within a specified time frame agreed upon by the consumer and supplier. On-Time Delivery allows suppliers' compliance with delivery deadlines, and hence their consistency, to be assessed using a continuous and collaborative development approach.
- Attended weekly production meeting with management to report/review manufacturing needs in order to provide on-time delivery to customers.
- Coordinated supply chain development and maintenance functions, including scheduling, inventory management, and on-time delivery.
6. Pallet Jack
- Loaded and unloaded shipments, using lift truck or pallet jack, as needed to cover shipping staff breaks and lunches.
- Processed orders, printed pick list and utilized a forklift or pallet jack to pull product from listed locations.
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International shipping is the term used to describe the delivery of a single/ cluster of parcel deliveries in which the package is taken from one country and delivered in another. Since the sum of resources involved to obtain a parcel from one nation to another is more it results in international shipping to be more expensive than domestic deliveries.
- Coordinate with couriers to ensure proper documentation is in place for timely delivery of domestic and international shipments.
- Developed formalize processing procedures for all international shipments, - Troubleshooting specialist through tracking systems and data entries.
8. Purchase Orders
- Prepared purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from department.
- Assure that shipping/receiving counts match picking/purchase order documents and assists in resolving any discrepancies.
9. LTL
Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.
- Obtained rate quotes and arranged for less than truckload (LTL) shipments with trucking companies over the Eastern United States.
- Managed the inventory and shipment scheduling for Small Package, LTL, FTL, LCL, Air, and Container shipments.
10. Outbound Shipments
- Coordinate inbound/outbound shipments * Schedule appointments * Distribute work to material handlers * Monitor company email and telephone
- Scheduled inbound and outbound shipments and scheduled pickup and delivery appointments.
11. Necessary Paperwork
- Created all necessary paperwork for customs clearance and to ensure compliance with transportation regulations.
- Scheduled, organized and produced necessary paperwork for shipments leaving facility.
12. Forwarders
- Developed positive relationships with customers and freight forwarders.
- Communicate with Dealers and Freight Forwarders
13. BOL
- Prepared special paperwork such as exports, air bills and making sure pallet count and accuracy match BOL's and manifest.
- Print and Process out pick tickets to get the BOL to be able to ship all orders out of the warehouse.
14. Freight Forwarders
Freight forwarders are the companies that ship products from source to final destination.
- Obtained rate quotes from freight forwarders/trucking companies for oversize products, hotshots etc.
15. ERP
Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.
- Input receiver bills into company ERP System.
- Perform daily SAP (NVIDIA's ERP system) transactions
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List of shipping coordinator skills to add to your resume
The most important skills for a shipping coordinator resume and required skills for a shipping coordinator to have include:
- Customer Service
- Inventory Control
- Shipping Receiving
- Data Entry
- On-Time Delivery
- Pallet Jack
- International Shipments
- Purchase Orders
- LTL
- Outbound Shipments
- Necessary Paperwork
- Forwarders
- BOL
- Freight Forwarders
- ERP
- Cycle Counts
- Computer System
- ASN
- DHL
- Customer Shipments
- Hazmat
- Freight Carriers
- RF
- Hazardous Materials
- ISO
- Fed-Ex
- International Orders
- Open Customer Orders
- AS400
- Sales Orders
- WMS
- Warehouse Inventory
- Inventory Management
- EDI
- Freight Quotes
- Export Compliance
- Order Fulfillment
- RMA
- AES
- UPS Worldship
- Warehouse Operations
- USPS
- Outbound Freight
- NAFTA
- Ship Dates
- Customer Inquiries
- Fifo
- Inventory Accuracy
- Freight Claims
Updated January 8, 2025
