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The differences between shipping supervisors and shipping managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a shipping supervisor, becoming a shipping manager takes usually requires 4-6 years. Additionally, a shipping manager has an average salary of $52,003, which is higher than the $48,598 average annual salary of a shipping supervisor.
The top three skills for a shipping supervisor include customer service, safety procedures and logistics. The most important skills for a shipping manager are customer service, on-time delivery, and logistics.
| Shipping Supervisor | Shipping Manager | |
| Yearly salary | $48,598 | $52,003 |
| Hourly rate | $23.36 | $25.00 |
| Growth rate | -3% | -3% |
| Number of jobs | 26,138 | 19,541 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 42% |
| Average age | 44 | 45 |
| Years of experience | 4 | 6 |
A shipping supervisor is responsible for monitoring the goods and services, ensuring its quality and quantity before packaging and shipment processing to avoid delays and possible client complaints. Shipping supervisors manage the shipment schedule, including verification of the location and determining correct charges. They also keep track of the incoming and outgoing deliveries by maintaining an organized record in the company's database. A shipping supervisor must have excellent communication and leadership skills, especially on handling customers' concerns, conducting item replacements, and overseeing the warehouse staff to meet maximum productivity goals.
A shipping manager is responsible for monitoring the shipment procedures of a distribution center, ensuring the quality and quantity of the merchandise before release to avoid delays and client conflicts. Shipping managers evaluate staff performance on their productivity in meeting timely deliveries and operational efficiency. They handle and track shipping activities through software tools and implement strategies for better optimization. A shipping manager also responds to clients' inquiries and concerns, resolving complaints immediately by conducting item replacements or payment refunds.
Shipping supervisors and shipping managers have different pay scales, as shown below.
| Shipping Supervisor | Shipping Manager | |
| Average salary | $48,598 | $52,003 |
| Salary range | Between $35,000 And $66,000 | Between $36,000 And $73,000 |
| Highest paying City | New Brunswick, NJ | Auburn, WA |
| Highest paying state | Connecticut | Nevada |
| Best paying company | Schneider Electric Industrial Services | Harvard University |
| Best paying industry | Professional | Professional |
There are a few differences between a shipping supervisor and a shipping manager in terms of educational background:
| Shipping Supervisor | Shipping Manager | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 42% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between shipping supervisors' and shipping managers' demographics:
| Shipping Supervisor | Shipping Manager | |
| Average age | 44 | 45 |
| Gender ratio | Male, 82.2% Female, 17.8% | Male, 77.6% Female, 22.4% |
| Race ratio | Black or African American, 12.0% Unknown, 4.6% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.3% American Indian and Alaska Native, 0.9% | Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 18.4% Asian, 6.1% White, 59.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 5% |