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Shipping supervisor vs shipping manager

The differences between shipping supervisors and shipping managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a shipping supervisor, becoming a shipping manager takes usually requires 4-6 years. Additionally, a shipping manager has an average salary of $52,003, which is higher than the $48,598 average annual salary of a shipping supervisor.

The top three skills for a shipping supervisor include customer service, safety procedures and logistics. The most important skills for a shipping manager are customer service, on-time delivery, and logistics.

Shipping supervisor vs shipping manager overview

Shipping SupervisorShipping Manager
Yearly salary$48,598$52,003
Hourly rate$23.36$25.00
Growth rate-3%-3%
Number of jobs26,13819,541
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 42%
Average age4445
Years of experience46

What does a shipping supervisor do?

A shipping supervisor is responsible for monitoring the goods and services, ensuring its quality and quantity before packaging and shipment processing to avoid delays and possible client complaints. Shipping supervisors manage the shipment schedule, including verification of the location and determining correct charges. They also keep track of the incoming and outgoing deliveries by maintaining an organized record in the company's database. A shipping supervisor must have excellent communication and leadership skills, especially on handling customers' concerns, conducting item replacements, and overseeing the warehouse staff to meet maximum productivity goals.

What does a shipping manager do?

A shipping manager is responsible for monitoring the shipment procedures of a distribution center, ensuring the quality and quantity of the merchandise before release to avoid delays and client conflicts. Shipping managers evaluate staff performance on their productivity in meeting timely deliveries and operational efficiency. They handle and track shipping activities through software tools and implement strategies for better optimization. A shipping manager also responds to clients' inquiries and concerns, resolving complaints immediately by conducting item replacements or payment refunds.

Shipping supervisor vs shipping manager salary

Shipping supervisors and shipping managers have different pay scales, as shown below.

Shipping SupervisorShipping Manager
Average salary$48,598$52,003
Salary rangeBetween $35,000 And $66,000Between $36,000 And $73,000
Highest paying CityNew Brunswick, NJAuburn, WA
Highest paying stateConnecticutNevada
Best paying companySchneider Electric Industrial ServicesHarvard University
Best paying industryProfessionalProfessional

Differences between shipping supervisor and shipping manager education

There are a few differences between a shipping supervisor and a shipping manager in terms of educational background:

Shipping SupervisorShipping Manager
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common college-Stanford University

Shipping supervisor vs shipping manager demographics

Here are the differences between shipping supervisors' and shipping managers' demographics:

Shipping SupervisorShipping Manager
Average age4445
Gender ratioMale, 82.2% Female, 17.8%Male, 77.6% Female, 22.4%
Race ratioBlack or African American, 12.0% Unknown, 4.6% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.3% American Indian and Alaska Native, 0.9%Black or African American, 11.1% Unknown, 4.3% Hispanic or Latino, 18.4% Asian, 6.1% White, 59.7% American Indian and Alaska Native, 0.4%
LGBT Percentage8%5%

Differences between shipping supervisor and shipping manager duties and responsibilities

Shipping supervisor example responsibilities.

  • Manage the reconciliation process of RMA's, product inspection and freight claims.
  • Manage product movement across multiple WMS platforms and commodity lines within distribution center, conveyor lines and induction system.
  • Manage international shipping - coordinate documentation, commercial invoices, letters of credit, NAFTA, certificates of origin.
  • Manage and organize LTL shipments and warehouse responsibilities.
  • Work with a USPS representative to deliver a manifest with all orders account for.
  • Integrate new information to create and present an ISO training seminar for plant managers and coordinators.
  • Show more

Shipping manager example responsibilities.

  • Lead KPI brainstorming team, establishing a collection system for information and ideas-generate viable marketing and product ideas to pursue.
  • Prepare and QC all shipments for shipping utilizing FedEx, USPS and DHL.
  • Coordinate freight forwarders and documentation for customs broker.
  • Coordinate with manufacturers, freight forwarders and transportation services to expedite orders.
  • Build relationships with vendors and DHL employees.
  • Check in merchandise and affix labels HAZMAT materials.
  • Show more

Shipping supervisor vs shipping manager skills

Common shipping supervisor skills
  • Customer Service, 11%
  • Safety Procedures, 8%
  • Logistics, 7%
  • Shipping Receiving, 6%
  • Continuous Improvement, 6%
  • ISO, 5%
Common shipping manager skills
  • Customer Service, 14%
  • On-Time Delivery, 9%
  • Logistics, 9%
  • Shipping Receiving, 6%
  • Inventory Control, 6%
  • ISO, 6%

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