Store Lead - Part-time
Store leader job at Shoe Carnival
Starting Wage: $11.75 Are you motivated by the hustle and bustle of a thriving retail environment? We have the perfect opportunity for you at Shoe Carnival, Inc. As a Store Lead, you will have the opportunity to make a significant impact on our business, helping to drive our sales and create memorable experiences for our customers. You'll be joining a company that is loved by its employees and consistently recognized as a top employer. At Shoe Carnival, we believe in fostering a sense of community and connection among our workforce. Our exceptional team frequently mention our friendly atmosphere and supportive environment as reasons why they love their job. Join us and see for yourself!
* Ensures an excellent customer service experience.
* Drives store sales.
* Maintains visual merchandising standards.
* Leads team members in meeting targets and objectives.
* Supports the General Manager with daily operations and tasks.
Requirements:
* Strong leadership skills.
* Excellent verbal and interpersonal communication skills.
* Ability to work a flexible schedule.
* High school diploma or equivalent.
* One year of customer service and previous cash handling experience preferred.
* Must be at least 16 years of age.
Total Rewards:
* Career Path Opportunities
* Daily Pay
* Employee Discount
* Flexible Scheduling
* Positive Work Environment
Join the Shoe Carnival team and become a part of our success story. We are passionate about retail and we know you are too. Act now! Apply today and get ready to step into a career that rewards you in every way!
Ability to believe in our customer centered culture to deliver a superior customer service experience.
Store Lead - Part-time
Store leader job at Shoe Carnival
Starting Wage: $13.75 Are you motivated by the hustle and bustle of a thriving retail environment? We have the perfect opportunity for you at Shoe Carnival, Inc. As a Store Lead, you will have the opportunity to make a significant impact on our business, helping to drive our sales and create memorable experiences for our customers. You'll be joining a company that is loved by its employees and consistently recognized as a top employer. At Shoe Carnival, we believe in fostering a sense of community and connection among our workforce. Our exceptional team frequently mention our friendly atmosphere and supportive environment as reasons why they love their job. Join us and see for yourself!
* Ensures an excellent customer service experience.
* Drives store sales.
* Maintains visual merchandising standards.
* Leads team members in meeting targets and objectives.
* Supports the General Manager with daily operations and tasks.
Requirements:
* Strong leadership skills.
* Excellent verbal and interpersonal communication skills.
* Ability to work a flexible schedule.
* High school diploma or equivalent.
* One year of customer service and previous cash handling experience preferred.
* Must be at least 16 years of age.
Total Rewards:
* Career Path Opportunities
* Daily Pay
* Employee Discount
* Flexible Scheduling
* Positive Work Environment
Join the Shoe Carnival team and become a part of our success story. We are passionate about retail and we know you are too. Act now! Apply today and get ready to step into a career that rewards you in every way!
Ability to believe in our customer centered culture to deliver a superior customer service experience.
Assistant Store Manager (Polaris Fashion Place) - Soma
Columbus, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is $15.10 to $18.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Vans: Sales Lead - Cincinnati Premium Outlets
Monroe, OH jobs
Retail Sales Lead
As a dedicated and passionate Sales Lead, you will support the store leadership team by ensuring the highest level of customer engagement and sales results are achieved. You model the voice of our brand and provide sales-related feedback and coach associate performance. As a part of the team, you will foster and thrive in an environment where individuality and authenticity are celebrated. If you aspire for a career in retail and looking for a company dedicated to your personal growth to evolve into a leader of tomorrow, then Vans is for you.
Join the Vans Family
Vans
is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we have thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the creative voyagers within our company and community. For them, creativity is about the journey, not just the output. Our mission is to empower everyone to use creativity to discover themselves. Our vision is to create a world where anyone can be their unique self.
At Vans, our culture sets us apart and influences everything we do. We are driven by our five values: We have
HEART
- also referred to as the “Van Doren Spirit”. We are relentlessly
CURIOUS
about our consumers and the world around us. We are
UNAPOLOGETICALLY AUTHENTIC
and wholeheartedly believe the most “Off the Wall” thing you can do is be yourself. We are driven by a spirit of INGENUITY. And we are passionate about local COMMUNITIES. And most of all, we are a family that has fun together.
At Vans we empower creative exploration and inspire youth culture through a commitment to inclusivity. We welcome anyone and everyone into our global family and proudly celebrate and environment where individuality is embraced, equal opportunities thrive, and everyone is empowered to reach their greatest potential.
By joining our family, you will be immersed in an environment of incredibly supportive and collaborative people. We work hard across a multitude of initiatives to bring the Van Doren Spirit to life. We live for what we do.
How You Will Make a Difference
What you will do:
Assist in maximizing and achieving store sales and goals by monitoring sales progress & results against key targets.
Foster a consumer centric mindset and an inclusive store environment, while modeling selling behaviors through genuine interactions with consumers.
Assist in providing direct feedback, coaching and supervision of the associates.
Regularly interact with consumers within the store, providing a high level of customer service.
Provide actional feedback to store associates and adhere to policies, procedures and practices that align with company directives.
Skills for Success
What you bring:
1 year of related professional retail experience is preferred but not
Proven communication skills
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Team leadership skills within the store and the ability to be flexible in a fast-paced environment.
You must also have a completed Sales Associate Onboarding & Developing plan.
A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements.
Free To Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
What's in it For You
We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more.
Our Parent Company, VF Corporation
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com
We just have one question. Are you in?
Hiring Range:
$16.00 - $20.10 USD per hour
Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation: This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting ******************** and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.
Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at **********************. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyAssistant Store Manager - Chico's
Boardman, OH jobs
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.
POSITION OBJECTIVE:
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Store Lead
Columbus, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Lead
Columbus, OH jobs
Qualifications:
• Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Reports to Store Manager:
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership\:
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance\:
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence\:
• Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
• Assists management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
• Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
• Leverages customer feedback to prevent or resolve customer concerns.
• Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Auto-ApplyStore Lead
Beavercreek, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Lead
Dublin, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Lead
Dublin, OH jobs
Reports to Store Manager:
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership\:
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance\:
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence\:
• Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
• Assists management team with training store staff on all internal operational functions as assigned.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
• Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
• Leverages customer feedback to prevent or resolve customer concerns.
• Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Auto-ApplyStore Lead
North Canton, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Assistant Store Manager
Columbus, OH jobs
Assistant Manager
Reports to Store Manager:
For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.
To be successful in this role the role you will\:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership:
• Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
• Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
• Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
• Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
• Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations
• Identifies performance opportunities and assists in development of a plan to address and manage issues effectively.
Operational Excellence:
• Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
• Assists with training store staff on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, and policies and procedures.
• Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Assists in creating a steady pipeline of external talent through recruitment.
• Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.
Customer Experience:
• Assists with training the store team on the customer service expectations to create an exceptional customer experience.
• Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score.
• Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
• Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Auto-ApplyStore Lead
Cincinnati, OH jobs
Store Lead Job Description: Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Store Lead
Dayton, OH jobs
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Assistant Store Manager - Chico's
Aurora, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - Soma
Cincinnati, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - Chico's
Dayton, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Assistant Store Manager - Chico's
Hudson, OH jobs
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
* Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
* Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
* Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
* Trains associates on visual merchandising techniques to ensure store is always maintained.
* Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
* Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
* Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
* Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
* Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
* High School diploma or equivalent
* Must be 18 years old or older
* Minimum 3 years prior retail or sales management experience preferred
* Excellent communication, verbal and written skills
* Excellent communication, verbal and written skills
* Able to travel to stores throughout the district
* Excellent customer service skills
* Knowledge of administrative aspects of store operations
* Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
* Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
* Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is 14.70 to 18.40. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
Store Lead
Springdale, OH jobs
Store Lead Job Description: Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.
To be successful in this role the role you will:
* Inspire store team to achieve their best performance
* Execute to maximize growth and potential
* Create an engaged and inclusive store environment
* Elevate the customer experience through operational excellence
* Exceed customer expectations in all interactions
Leadership:
* Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
* Models company values and leads by example as an active coach.
* Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
* Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
* Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
* Understands how to leverage store reports to understand decisions made to drive the store business.
* Participates in driving business outreach opportunities and communicates leads to Store Manager.
* Identifies performance opportunities and partners with management team to contribute to development plans.
Operational Excellence:
* Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
* Assists management team with training store staff on all internal operational functions as assigned.
* Stays informed on corporate communication, directives, initiatives, policies and procedures.
* Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Workplace:
* Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
* Supports a culture of learning and development, ensuring training tools are leveraged.
* Serves as a role model to all store team members and provide enthusiastic motivational leadership.
* Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.
Customer Experience:
* Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
* Leverages customer feedback to prevent or resolve customer concerns.
* Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications - External
Qualifications:
* Minimum of 1 year of Retail or Sales experience.
* Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
* Self-motivated, results oriented, strategic thinker.
* Strong organizational and leadership skills.
* Excellent written and verbal communication skills.
* Demonstrates active listening and problem-solving skills.
* Proven ability to train and develop high performing store teams.
* Proficient in technology systems, applications, Microsoft Office, and video conferencing.
* Ability to operate a computer and POS System.
Physical Requirements
* Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Assistant Store Manager
Springdale, OH jobs
Assistant Manager
Reports to Store Manager:
For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.
To be successful in this role the role you will\:
- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
Leadership:
• Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
• Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
Performance:
• Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
• Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
• Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager, and VP of Store operations
• Identifies performance opportunities and assists in development of a plan to address and manage issues effectively.
Operational Excellence:
• Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
• Assists with training store staff on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, and policies and procedures.
• Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.
Workplace:
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Assists in creating a steady pipeline of external talent through recruitment.
• Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.
Customer Experience:
• Assists with training the store team on the customer service expectations to create an exceptional customer experience.
• Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score.
• Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
• Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.
Qualifications:
• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
Physical Requirements
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
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