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Shop assistant job description

Updated March 14, 2024
11 min read
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Example shop assistant requirements on a job description

Shop assistant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in shop assistant job postings.
Sample shop assistant requirements
  • Ability to use a cash register and handle cash transactions
  • Excellent customer service skills
  • Ability to stand for extended periods of time
  • Familiarity with inventory management and restocking
  • Basic math skills and ability to calculate prices and discounts
Sample required shop assistant soft skills
  • Strong communication and interpersonal skills
  • Ability to work well in a team environment
  • Positive attitude and willingness to learn
  • Attention to detail and ability to multitask
  • Problem-solving skills and ability to handle challenging situations

Shop assistant job description example 1

Gap Inc. shop assistant job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

* All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
* Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
* Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
* Promote loyalty by educating customers about our loyalty programs
* Leverage omni channel offerings to deliver a frictionless customer experience
* Support sales floor, fitting room, check out, and back of house processes, as required
* Courteous and responsive to internal/external request
* Exchange and verifies job related information to provide support

Who You Are

* Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
* Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
* Able to handle customer interactions and potential issues/concerns courteously and professionally
* Use basic information-gathering skills to solve problems
* Ability to learn procedural knowledge acquired through on- the-job training

Benefits at Old Navy

* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row. US Candidates - Non NYCPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.US Candidates - NYCBeginning December 27, 2021 the City of New York requires all employees in the City who work on site to provide proof that they are fully vaccinated against COVID-19, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability, a sincerely held religious belief or other legally protected basis (including status as a victim of domestic violence, stalking or sex offenses).
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Shop assistant job description example 2

Western States Fire Protection shop assistant job description

Arizona Verde Fire Protection is a subsidiary of Western States Fire Protection (WSFP). WSFP and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other and we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.
What we offer:

+ Health, Life, Dental and Vision Insurance

+ Flex Spending (FSA) (Cafeteria Plan)

+ 401(k) Plan

+ Employee Stock Purchase Plan

+ Paid Time Off (PTO)

+ Paid Holidays

Shop Assistant/Driver

Arizona Verde Fire Protection is looking for a qualified full time shop helper and driver. This person must be organized and a self-starter.

Job Responsibilities

+ Pull 24' bumper tow trailer

+ Drive and load 19' electric scissor lift

+ Organize and dispense material for delivery

+ Receive material and distribute to jobs or trucks

+ Collect materials at vendors and deliver to job site

+ Organize and maintain inventory

+ Respond to emails and text messages

+ Organize tools as needed

+ Willing to operate tools, equipment and machinery according to prescribed safety procedures

Job Qualifications

+ Construction industry experience is required

+ Fabrication experience is a plus

+ Fork lift certified is a plus

+ Basic computer knowledge

+ Mechanically inclined

+ No CDL required

+ Possess a valid driver's license with a clean record; in accordance to Company Policy

+ Willing to pass a post-offer drug screen test and background check

Working Conditions

Moderate standing, walking, climbing, heavy lifting, carrying, stooping, bending, kneeling and reaching. Work inside and outside, around moving objects and with vehicles and machinery with moving parts.

All qualified applicants with Western States Fire Protection will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor
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Shop assistant job description example 3

Bloomingdale's shop assistant job description

  • Day-1 Medical, Dental, Vision Benefits for eligible colleagues
  • Competitive Pay
  • Paid Time Off
  • Flexible Holiday Time-Off & Flexible Scheduling
  • Fully Funded Education Benefits (100% tuition coverage including books and fees)
  • Instant access to earned wages with PayActiv
  • Enhanced benefits: pet, home & auto insurance & more
  • 401(k) plan options available
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee Discount at Bloomingdale's & Macy's Stores

About:

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of thought and opinion while having a lot of fun along the way.

Job Overview:

A Bloomingdale's Personal Shopping Assistant's primary role is to support the sales, clientele, and operational functions vital to a Personal Shopper. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, you will assist the Personal Shopper to establish and cultivate long term client relationships both in store and online. The At Your Service/At His Service Assistant must also deliver operational excellence by leveraging our fulfillment system, merchandise to sell standards, as well as floor and fitting room upkeep. The omni experience must be like no other, easy, seamless and fun.

Essential Functions:

  • Assist the Personal Shopper during the selling appointment
  • Pull merchandise for appointments
  • Embrace and be proficient with technology
  • Participate in the merchandising and operational requirements of the role

Qualifications and Competencies:

  • High School Diploma or equivalent required

  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

STORES00

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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.