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Shop assistant vs sales clerk

The differences between shop assistants and sales clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shop assistant has an average salary of $31,216, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a shop assistant include customer vehicles, CNC and customer service. The most important skills for a sales clerk are customer service, stock shelves, and sales floor.

Shop assistant vs sales clerk overview

Shop AssistantSales Clerk
Yearly salary$31,216$25,739
Hourly rate$15.01$12.37
Growth rate4%-
Number of jobs11,156372,651
Job satisfaction4-
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 34%
Average age3941
Years of experience4-

What does a shop assistant do?

A shop assistant is primarily responsible for handling customers and maintaining the upkeep of a sales floor in a retail store. They are in charge of greeting customers, answering inquiries, offering assistance, recommending products, and handling complaints. A shop assistant also has duties that involve receiving, verifying, processing, and sorting shipments from suppliers, managing inventory, and re-stocking shelves while keeping them presentable. To maintain the sales floor's cleanliness, a shop assistant may also perform light chores and keep all equipment organized. Furthermore, it is essential to accomplish tasks while adhering to the policies and regulations of the company.

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

Shop assistant vs sales clerk salary

Shop assistants and sales clerks have different pay scales, as shown below.

Shop AssistantSales Clerk
Average salary$31,216$25,739
Salary rangeBetween $25,000 And $38,000Between $16,000 And $39,000
Highest paying CitySpokane, WAWashington, DC
Highest paying stateRhode IslandNew York
Best paying companySteel DynamicsHawaii Pacific Health
Best paying industryConstructionEnergy

Differences between shop assistant and sales clerk education

There are a few differences between a shop assistant and a sales clerk in terms of educational background:

Shop AssistantSales Clerk
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common college--

Shop assistant vs sales clerk demographics

Here are the differences between shop assistants' and sales clerks' demographics:

Shop AssistantSales Clerk
Average age3941
Gender ratioMale, 68.9% Female, 31.1%Male, 35.3% Female, 64.7%
Race ratioBlack or African American, 9.8% Unknown, 5.8% Hispanic or Latino, 17.5% Asian, 5.1% White, 60.4% American Indian and Alaska Native, 1.4%Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage4%7%

Differences between shop assistant and sales clerk duties and responsibilities

Shop assistant example responsibilities.

  • Provide GHIN handicap services for the members
  • General shop maintenance Mig welding repairs and projects
  • Prepare envelopes and run address/post-mark mail machine.
  • Maintain GHIN handicap system for the golf course.
  • Shop support in embroidery, screen printing, and DTG printing.
  • Help other staff with printing, collating, binding and distribution of materials.
  • Show more

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Shop assistant vs sales clerk skills

Common shop assistant skills
  • Customer Vehicles, 10%
  • CNC, 7%
  • Customer Service, 7%
  • Sales Floor, 6%
  • Machine Shop, 6%
  • Shop Equipment, 6%
Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%

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