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Shop assistant skills for your resume and career
15 shop assistant skills for your resume and career
1. Customer Vehicles
A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.
- Trusted to handle customer payments and company money accurately while entrusted to return customer vehicles better than received.
- Performed preventative maintenance and fluid changes on customer vehicles * Provide emergency road service, repairs and operated tow trucks
2. CNC
CNC stands for Computer Numerical Control. It is a subtractive manufacturing technique that usually uses computerized controls and machine tools to strip layers of material from a stock piece.
- Performed multiple job operations on a variety of machines including manual lathes, manual milling machines, CNC milling, etc.
- Gained experience with a CNC Plasma Cutter as well as other welding processes such as MIG, TIG, and Probe.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Stock take-Cleaning-Register work-Customer Service-Shelf stocking-Delivery handling-Sales
- Stock take-Customer Service-Register work-Cleaning-Self Stacking-Department Planning
4. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Establish presence on sales floor and develop relationships with new clients in order to generate repeat business for the department.
- Sorted and divided seasonal inventory, maintained appearance of the sales floor, attending to customers, cash handling/till count.
5. Machine Shop
- Performed various functions including equipment operation for machine shop production support.
- Managed, supervised and operated university machine shop.
6. Shop Equipment
Shop Equipment refers to the collection of items and tools that a (usually brick-and-mortar) business keeps and utilises in providing their services, maintaining their surroundings, or when selling their wares. While this equipment might consist simply of just some fridges, a till, and some cleaning supplies like in everyday grocery shops, more specific and specialised businesses might also make frequent use of saws, lawnmowers, freezers, bikes and cars, and heavy machinery such as rollers and cranes.
- Clean and maintain shop equipment, general maintenance throughout the store and shop, and stock store with new merchandise.
- Operated the shop equipment; the saw, grinder, slicer, outdoor smoker, fryer, oven.
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- Performed preventative maintenance and repair of semi-trucks and trailers.
- Performed preventative maintenance on small equipment for the city of Phoenix.
8. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Worked with a recording POS sheets to be transfer to companies expenses.
- Assisted in implementation of automated POS system.
9. Costume Shop
- Maintained costume shop appearance and organization.
- Repaired clothing garments with great attention to detail, both backstage during performances and in the costume shop.
10. Routine Maintenance
- Performed routine maintenance of and minor repairs to customer and shop-owned vehicles without the need for a mechanic's guidance.
- Worked for a vendor company that leased hydraulic tools to General Electric for routine maintenance on their energy turbines.
11. Scheduling Appointments
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.
- Executed daily operations of answering telephones and scheduling appointments for stylists.
- Assist with phone calls scheduling appointments for new and existing clients.
12. Oil Changes
An Oil Change refers to the process related to automotive vehicles, such as automobiles and busses, in which the oil from the engine is replaced. The oil change consists of emptying the engine of oil into a pan, replacing the filter which goes onto the entrance, and adding fresh oil.
- Performed minor vehicle repairs and maintenance, including brakes, oil changes, tune ups, belts, gaskets and stereos.
- Shop cleaning, oil changes, chassis lube, tire pressure checks, wash vehicles, parts pickup for emergency vehicles.
13. Repair Orders
Repair orders are orders for works or services that are performed by a third-party vendor.
- Managed repair order preparation and appointment scheduling
- Set up customer appointments, prepared repair orders; department receptionist; responsible for upkeep of daily logs and service records.
14. Scene Shop
- Assisted in construction of sets for theatrical productions, based on plans devised by scene shop director, including;.
- Worked in the school scene shop building sets for productions and teaching the students how to use the scene shop.
15. Drill Press
A drill press refers to a device used to produce holes in hard substances. When drilling the holes, you need to clamp the workpiece on a table and hold the drill in a rotating spindle and feed it into the workpiece.
- Utilize miscellaneous tools such as blow torch, chop saw, drill press, and MIG welder for repairs/miscellaneous jobs.
- Maintained excellent quality standards while performing meticulous, detailed work with pneumatic tools, drill presses, and hand tools.
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List of shop assistant skills to add to your resume
The most important skills for a shop assistant resume and required skills for a shop assistant to have include:
- Customer Vehicles
- CNC
- Customer Service
- Sales Floor
- Machine Shop
- Shop Equipment
- Preventative Maintenance
- POS
- Costume Shop
- Routine Maintenance
- Scheduling Appointments
- Oil Changes
- Repair Orders
- Scene Shop
- Drill Press
- MIG
- Shop Floor
- Perform Routine Maintenance
- Gift Shop
- Clean Environment
- Inventory Control
- Body Shop
- Solidworks
- Fine Arts
- Shop Tools
- Customer Orders
- Costumes
- Inventory Management
- Shop Inventory
- Customer Complaints
- Shop Organization
- Unload Trucks
- TIG
- Shop Maintenance
- Clean Shop
Updated January 8, 2025
