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Shop clerk vs sales clerk

The differences between shop clerks and sales clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shop clerk has an average salary of $34,468, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a shop clerk include basic math, math and top quality. The most important skills for a sales clerk are customer service, stock shelves, and sales floor.

Shop clerk vs sales clerk overview

Shop ClerkSales Clerk
Yearly salary$34,468$25,739
Hourly rate$16.57$12.37
Growth rate-5%-
Number of jobs106,275372,651
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 34%
Average age4741
Years of experience2-

What does a shop clerk do?

A shop clerk is primarily in charge of assisting clients in a retail store, ensuring efficient service for client satisfaction. Their responsibilities include greeting and identifying the clients' needs, answering inquiries, locating products, offering promotions, and recommending alternatives as needed. They must also maintain the cleanliness of the sales floor, clearing the obstructions and disposing of expired or defective products. Furthermore, a shop clerk must manage the product displays, devising strategies to make them more presentable to the customers.

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

Shop clerk vs sales clerk salary

Shop clerks and sales clerks have different pay scales, as shown below.

Shop ClerkSales Clerk
Average salary$34,468$25,739
Salary rangeBetween $26,000 And $44,000Between $16,000 And $39,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateMassachusettsNew York
Best paying companyUniversity of California, BerkeleyHawaii Pacific Health
Best paying industryTransportationEnergy

Differences between shop clerk and sales clerk education

There are a few differences between a shop clerk and a sales clerk in terms of educational background:

Shop ClerkSales Clerk
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common collegeWestern Carolina University-

Shop clerk vs sales clerk demographics

Here are the differences between shop clerks' and sales clerks' demographics:

Shop ClerkSales Clerk
Average age4741
Gender ratioMale, 34.6% Female, 65.4%Male, 35.3% Female, 64.7%
Race ratioBlack or African American, 9.4% Unknown, 4.8% Hispanic or Latino, 19.8% Asian, 6.9% White, 58.0% American Indian and Alaska Native, 1.1%Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage6%7%

Differences between shop clerk and sales clerk duties and responsibilities

Shop clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Assist with bagging groceries when need.
  • Learned great time management and leadership skills.
  • Implement effective time management and leadership skills.
  • Work POS system to ring up items/close & clean shop.
  • Operate POS system, perform daily deposits and reconciliation reports.
  • Show more

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Shop clerk vs sales clerk skills

Common shop clerk skills
  • Basic Math, 25%
  • Math, 17%
  • Top Quality, 14%
  • Cash Handling, 13%
  • WIC, 7%
  • POS, 6%
Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%

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