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Become A Shop Estimator

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Working As A Shop Estimator

  • Updating and Using Relevant Knowledge
  • Getting Information
  • Inspecting Equipment, Structures, or Material
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Outdoors/walking/standing

  • $53,619

    Average Salary

What Does A Shop Estimator Do At Lithia Auto Stores

* Identify, confirm and offer resolutions to customer concerns.
* Estimate repair needs to customer based on vehicle inspection.
* Serve as the communication between the customer and the technician.
* Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
* Follow the Initial Customer Contact (ICC) process
* Write accurate repair orders using ProfitNet and ADP
* Write accurate Estimates utilizing the three major estimating systems:
* Pathways
* Mitchell
* Audatex
* Follow the Interim Customer Contact (ICC2) process
* Follow the Customer Delivery (CD) process

What Does A Shop Estimator Do At Automotive Personnel, LLC

* Estimates automotive body repairs by ascertaining body damage; developing estimates; preparing work orders; contacting insurance company; maintaining customer rapport
* Customer service and interactionAscertains automotive body damage by conducting inspections and examinations
* Develops estimates by costing parts, supplies, and labor; calculating customer's payment, including deductibles
* Obtains insurance estimates by contacting insurance companies; reviewing damage estimates with insurance adjuster; resolving repair and replacement requirements
* Prepares work orders (WO) by describing repair and replacement services required; obtaining approval signatures; entering WO into work management system
* Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining and providing contact telephone numbers; answering questions and concerns; arranging temporary transportation
* Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
* To help ensure a great fit for both the employee and employer, we are seeking candidates with the following experiences / skills / abilities Focus on a rewarding customer experience for every customer is a must!Body shop estimatingPrefer someone from a busy dealership or collision centerGreat dealing with insurance companiesAttention to detailComfortable with industry technology If you or someone you know will really excel in this opportunity please call Lisa from Automotive Personnel, LLC in confidence 216-###-#### [Click Here to Email Your Resum ]reerswww.automotivepersonnel.careersAutomotive Personnel, LLC has been finding the people who drive the automotive industry since 1989! Key Words : Body shop, body shop, collision, estimating, estimator

What Does A Shop Estimator Do At Automotive Resources International

* Walk around each vehicle that enters the collision center.
* Note damages that can be repaired, meet customers to explain repairs, costs and timelines for repairs.
* Be knowledgeable about collision repair and the cost of repairs.
* Estimate cost of body work for potential customers and insurance carriers consistent with costs, expenses, profit goals and work schedules.
* Review damaged vehicles to determine whether to repair or replace parts.
* Work with Collision Manager using word track and process of listening to customer needs, recommending repairs and scheduling vehicles in for agreed repairs.
* Obtain and maintain adequate knowledge of collision repair and provide professional estimates.
* Be able to accurately give a verbal repair plan for potential customers.
* Understand insurance rates and rules as well as Kuni rates and rules to give an accurate estimate.
* Be able to use estimating software in the body shop to write detailed and accurate estimates.
* Make sure all repair orders include a clear definition of the problem and are written legibly.
* Verify that complaint, cause and correction are included on the repair order before release.
* Identify repairs that require special handling, such as rush, customer waiting, or comebacks.
* Understand and sell all potential repair types available (body repairs, window tinting, PDR, windshields etc).
* Retain and utilize pricing and processes needed to complete repairs

What Does A Shop Estimator Do At Teledyne Instruments Inc.

* Gather information on scope of work and requirements necessary for potential machine shop work.
* Determine manufacturing steps/processes, equipment requirements, programming requirements, setup operations, material, labor, and other items necessary to perform work.
* Calculate production costs using established labor and overhead rates, raw material and processing price estimates.
* Work with machine shop management and staff to understand/develop shop production plans and schedules.
* Prepare formal price and delivery quotations for internal and external customers.
* Communicate with customers on machine shop proposals, quotations, and projects.
* Communicate with machine shop management and staff on machine shop proposals, quotations, and projects.
* Assist in the preparation of work instructions for new/existing projects.
* Performs other duties as requested, assigned, or required

What Does A Shop Estimator Do At Asbury Corporate Office

Responsibilities and

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How To Become A Shop Estimator

Most employers prefer to hire automotive body and glass repairers who have completed a formal training program in automotive body or glass repair. Still, many new body and glass repairers begin work without formal training. Industry certification is increasingly important.


High school, trade and technical school, and community college programs in collision repair combine hands-on practice and technical instruction. Topics usually include electronics, repair cost estimation, and welding, all of which provide a strong educational foundation for a career as a body repairer. Although not required, postsecondary education often provides the best preparation.

Trade and technical school programs typically award certificates after 6 months to 1 year of study. Some community colleges offer 2-year programs in collision repair. Many of these schools also offer certificates for individual courses, so students can take classes part time or as needed.

Licenses, Certifications, and Registrations

Although not required, certification is recommended because it shows competence and usually brings higher pay. In some instances it is required for advancement beyond entry-level work.

Certification from the National Institute for Automotive Service Excellence (ASE) is a standard credential for body repairers. In addition, many vehicle and paint manufacturers have product certification programs that train body repairers in specific technologies and repair methods.

A few states require a license to perform automotive glass installation and repair. Check with your state for more information.


New workers typically begin their on-the-job training by helping an experienced body repairer with basic tasks, such as fixing minor dents. As they gain experience, they move on to more complex work, such as aligning car frames. Some body repairers may become trained in as little as 1 year, but they generally need 2 or 3 years of hands-on training to become fully independent body repairers. 

Basic automotive glass installation and repair can be learned in as little as 6 months, but becoming fully independent can take up to a year of training.

Formally educated workers often require significantly less on-the-job training and typically advance to independent work more quickly than those who do not have the same level of education.

Throughout their careers, body repairers need to continue their education and training to keep up with rapidly changing automotive technology. Body repairers are expected to develop their skills by reading technical manuals and by attending classes and seminars. Many employers regularly send workers to advanced training programs, such as those offered by the Inter-Industry Conference on Auto Collision Repair (I-CAR).


Automotive body and glass repairers earn more money as they gain experience, and some may advance into management positions within body shops, especially those workers with 2- or 4-year degrees.

Important Qualities

Critical-thinking skills. Automotive body and glass repairers must be able to evaluate vehicle damage and determine necessary repair strategies. In some cases, they must decide if a vehicle is “totaled,” or too damaged to justify the cost of repair.

Customer-service skills. Automotive body and glass repairers must discuss auto body and glass problems, along with options to fix them, with customers. Workers must be courteous, good listeners, and ready to answer customers’ questions.

Detail oriented. Automotive body and glass repairers must pay close attention to detail. Restoring a damaged auto body or windshield to its original state requires workers to have a keen eye for even the smallest imperfection. 

Dexterity. Many body repairers’ tasks, such as removing door panels, hammering out dents, and using hand tools to install parts, require a steady hand and good hand-eye coordination.

Mechanical skills. Body repairers must know which diagnostic, hydraulic, pneumatic, and other power equipment and tools are appropriate for certain procedures and repairs. They must know how to apply the correct techniques and methods necessary to repair modern automobiles.

Physical strength. Automotive body and glass repairers must sometimes lift heavy parts, such as door panels and windshields.

Time-management skills. Automotive body and glass repairers must be timely in their repairs. For many people, their automobile is their primary mode of transportation.

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Shop Estimator jobs

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Shop Estimator Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Korean


Shop Estimator

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Shop Estimator Education

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Top Skills for A Shop Estimator


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Top Shop Estimator Skills

  1. Contact Insurance Companies
  2. Order Parts
  3. Body Shop Technicians
You can check out examples of real life uses of top skills on resumes here:
  • Order parts and schedule repairs.
  • Monitor job progress of body shop technicians, paint shop technicians, and quality review operations of vehicle repairs.
  • Diagnosed and trouble shoot tune up procedures and chassis repair operations provided excellent customer service to all clients.
  • Write estimates for Allstate, MetLife, State Farm, American Family and Farmers for their direct repair program.
  • Provide quality service to various insurance companies including Nationwide, Allstate, State Farm, Liberty Mutual, Erie and Encompass.

Top Shop Estimator Employers

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