Shop helper skills for your resume and career

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

A tape measure is a thin, flexible strip of plastic or metal that can be rolled up when it is not being used. The tape measure has numbers marked on it linearly which is used for measuring length.

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

CNC stands for Computer Numerical Control. It is a subtractive manufacturing technique that usually uses computerized controls and machine tools to strip layers of material from a stock piece.

Shop Equipment refers to the collection of items and tools that a (usually brick-and-mortar) business keeps and utilises in providing their services, maintaining their surroundings, or when selling their wares. While this equipment might consist simply of just some fridges, a till, and some cleaning supplies like in everyday grocery shops, more specific and specialised businesses might also make frequent use of saws, lawnmowers, freezers, bikes and cars, and heavy machinery such as rollers and cranes.

A drill press refers to a device used to produce holes in hard substances. When drilling the holes, you need to clamp the workpiece on a table and hold the drill in a rotating spindle and feed it into the workpiece.

Overhead cranes are major industrial equipment used for lifting heavy objects, loads, and tools from one location to another in construction sites. Operating an overhead crane takes much expertise, experience, and skill, as there is no ''one size, fits all''. Overhead cranes come in different components for different specific functions.