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Top Shop Helper Skills

Below we've compiled a list of the most important skills for a shop helper. We ranked the top skills based on the percentage of shop helper resumes they appeared on. For example, 17.3% of shop helper resumes contained customer service as a skill. Let's find out what skills a shop helper actually needs in order to be successful in the workplace.

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The six most common skills found on Shop Helper resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how Customer Service is used in Shop Helper jobs:
  • Packed and organized pastries, customer service and reconcile financial transactions
  • Provided excellent customer service to new and regular customers.
  • Developed excellent Customer Service Skills and Teamwork Leadership.
  • Maintain a high level of customer service/relations.
  • Change and fixed tires, maintained the parts inventory, customer service, heavy duty tire shop work
  • Complete tasks under pressure with speed, accuracy, and special attention to positive customer service.
  • Provide excellent customer service to all customer s. Selecting parts for customer s daily.
  • Contributed to repeat and referral business by good customer service skills and general knowledge.
  • Shop up keep, safety hook ups to machines, some customer service
  • Dropped off & picked up clients when needed, customer service.
  • Clean shop, office work, customer service, detail work.
  • Provide extensive customer service and assist customers with their selections.
  • Provide customer service and advise clients on work performed.
  • Ordered parts, and assisted with customer service.
  • Provide Customer Service and Have a great Attitude
  • Answer Phones, Customer Service, Clean Up, Prep Work, etc.
  • Maintained a friendly dispositions, customer service orientated.
  • Demonstrated Customer Service Processed Incoming Flowers
  • help mechanic with jobs, keep shop clean, customer service, deliveries
  • tire change, oil change, customer service.

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2. Tape Measure

high Demand

A tape measure is a thin, flexible strip of plastic or metal that can be rolled up when it is not being used. The tape measure has numbers marked on it linearly which is used for measuring length.

Here's how Tape Measure is used in Shop Helper jobs:
  • Worked with simple tape measurements, angles, degrees.
  • Drill, Drill Press, Square, and Tape Measure.
  • use of tape measure to ensure accuracy of dimensions of job orders.
  • Check for correct angle, curve and lenght using a angle finder, pattern, jigs and tape measure.
  • Measured and marked locations of studs, leaders, and receptacle openings, using tape measure, template, and marker.
  • Have to be able to read a tape measure and using electric powered tools and equipment in which the job require.

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3. Car Parts

high Demand

Car parts comprise the different pieces, tools, and equipment positions in a particular automotive or area depending on the model type of vehicle. It is typically made and manufactured separately and used to repair or assemble a car. It includes the radiator, battery, engine, brakes, suspension, alternator, and the front axle.

Here's how Car Parts is used in Shop Helper jobs:
  • Assisted mechanics with various tasks-Delivered and picked up cars and car parts-Maintained shop cleanliness and organization- Assisted costumers with questions and purchases
  • Assisted owner with moving classic car parts from yard to garage.
  • Order car part, put on part, do body work on cars, some painting, and shop cleanup.Part-time.
  • Wet sand , sand blast, pick up n drop off cars and car parts
  • Staple various vinyl, plastic and hardboard car parts when needed to meet quality guidelines.
  • Inspected and sorted car parts to verify quality.

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4. Customer Vehicles

high Demand

Here's how Customer Vehicles is used in Shop Helper jobs:
  • Performed routine inspection and maintenance on customer vehicles.
  • Provided routine maintenance on customer vehicles.
  • Removed and Replaced belts, hoses, tires, shocks, brakes, pumps, etc -Delivered Customer Vehicles.
  • Removed damaged parts from customer vehicles before body work and paint operations.
  • Clean shop and customer vehicles.
  • Wash and vacuum customer vehicles.
  • Picked up and dropped off customer vehicles Disposed or oil/ lube products Page 2
  • Change oil Small dent repair and paint Clean up shop the shop area Deliver customer vehicles.

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5. Heavy Equipment

high Demand

Heavy equipment, also known as heavy machinery, refers to heavy-duty trucks that are specifically built to complete building works, most often earthwork activities or other major construction projects. Heavy machinery works by multiplying the amount of input force added to force exerted, allowing jobs that would otherwise take hundreds of workers and weeks of labor to be completed in a fraction of the time.

Here's how Heavy Equipment is used in Shop Helper jobs:
  • Assist customers in loading/unloading heavy equipment as well as maintain a safe/clean work area.
  • Assisted mechanics on trucks and heavy equipment.
  • Ensured that the heavy equipment and semis were operating correctly Field laborer work.
  • Assist mechanic in fixing heavy equipment Operate heavy equipment Sand blasting and painting maintain a safe clean work environment
  • Moved heavy equipment and materials and took direction well following instructions accurately and efficiently.
  • Disassembled and assembled hydraulic components- Tested and certified components- Maintained and repaired different types of heavy equipment

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6. Shop Equipment

high Demand

Here's how Shop Equipment is used in Shop Helper jobs:
  • Performed maintenance on shop equipment and company property.
  • Operated shop equipment and tools such as, grinders, shear machine, drill press, hydraulic press brake, Etc.
  • Performed duties with shop equipment such as: Drill press, Hogan drill and Blanch grinders.
  • Assisted in reorganizing shop equipment, tools, and diesel tractor/trailer and parts cleaning shop.
  • Operated various shop equipment and performed shipping and receiving and assisted with all shop maintenance.
  • Maintained and performed repair on shop equipment s. Ensured appropriate cleanliness as per contamination standards.
  • Utilize shop equipment such as crane to assist in performing job duties.
  • Maintained shop equipment and overall cleanliness of the work environment.
  • Assisted in the maintenance and upkeep on all shop equipment.
  • Maintain shop equipment, clean shop and parking areas.
  • Operated all shop equipment and did all repairs as needed
  • Operated shop equipment (Fork lift, Loader.)
  • Maintained and performed repair on shop equipment's.
  • Shop maintenance and pick up parts and supplies.
  • Helped disassemble shop equipment when job was finished.
  • Used machine shop equipment to repair boring tools.
  • Provide repair on plant and shop equipment.
  • Performed maintenance and repairs to shop equipment.
  • Metal finishing Shop maintenance such as clean up & prep for opening shop.
  • Shop maintenance Help mechanic when needed

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7. Sand

high Demand

Sand is a granular material that forms from the erosion of rocks that consists of coarse particles smaller than gravel.

Here's how Sand is used in Shop Helper jobs:
  • Hang parts on carts and prep sand and masking for powder coating.
  • Painted and sand blasted shop parts and equipment.
  • Wet sand, taped or buffed vehicles.
  • Grind, sand, paint, install.
  • Aided in fabrication of machines by sand blasting smaller parts, deburring/ metal grinding, and weld cleaning.
  • Clean restroom areas,sand and prep vehicles for painting.shop helper get and find parts and tools.
  • Clean, buff, sand, and shine finished products and chamfer edges and tap parts.
  • surface preparation, sand blasting on vehicles including semis to panels.
  • Help in shop Help sand cabinetsHelp with deliveries & installs
  • Grind,sand pipes to remove mold and rust.
  • Operated Iron Worker Machine Used Orbit Sander to sand finished parts and basic painting.
  • contract work) - Valve assembly, shop clean up, sand blasting, shipping and receiving and using forklift.
  • Cleaned the shop Helped technicians with work Sand blasted parts Washed cars Minor repairs
  • Grind,bevel,tack,solder,thread pipe,groove,rim,sand.unload trucks and count in material.

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8. CNC

high Demand

CNC stands for Computer Numerical Control. It is a subtractive manufacturing technique that usually uses computerized controls and machine tools to strip layers of material from a stock piece.

Here's how CNC is used in Shop Helper jobs:
  • Cleaned CNC machines from metal debris along with cleaning shop, loaded trucks and unload by operating fork lift.
  • Helped around the warehouse with press brake, fabrication, MIG, CNC, stainless steel, sheet metal
  • Up Cleaned big machinery including: industrial drills presses, lathes, CNC Mills, etc.
  • Use of a band saw and CNC table to construct inserts on a daily basis.
  • Remove metal shavings, add coolant to machines, clean CNC machines and shop.
  • Help machinist with cleaning and maintaining horizontal and vertical CNC machines.
  • Assemble parts and run a CNC Haas that is already setup.
  • Operated CNC Mill, Used and understood various hand measuring tools.
  • Load part pathway into CNC mill and started and stopped mill.
  • Empty chip bins on CNC and manual lathe machines.
  • Assist in production jobs running a CNC lathe.
  • Run CNC machines: Setup and Maintenance.
  • Attend to Water Jet and CNC Plasma.
  • Operated CnC Lathe Machine and grinders.
  • Clean around the shop I also would help on the CNC machines and square up blocks.
  • Operate shear press, punch press, cnc plasma table, and perform layout and assembly prior to welding of components.
  • Manufactured parts for customers in the fields of aerospace and CNC machine housing.
  • re-oiled and filled coolant on CNC machines, did sanding and finishing on various metal parts being sent out to customers.
  • Manage a 2-person Janitor team Edge band and buff cabinets after being painted Prep and use CNC machine.
  • Assist in the building and installation of custom cabinetry Operate a CNC machine Maintain a clean shop

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9. Drill Press

high Demand

A drill press refers to a device used to produce holes in hard substances. When drilling the holes, you need to clamp the workpiece on a table and hold the drill in a rotating spindle and feed it into the workpiece.

Here's how Drill Press is used in Shop Helper jobs:
  • Drill holes with a drill press and use a hand held grinder to smooth cut edges and remove burs.
  • Performed finishing operations, including assembling, use of various power tools, including drills, drill presses.
  • Operate a variety of equipment including power saws, grinders, drill press and basic hand tools.
  • Fabricate parts to specified layout measurements, light welding, fitters helper, and drill press.
  • Experience operating shears, drill press, hot saws, air tools.
  • Operated forklift, drill press, overhead cranes on daily basis.
  • Drill press used to bore product parts one by one.
  • Experience in using: Pressure pots, cup guns, mixing wheel, chop saw and drill press.
  • Operated Drill Press Demonstrated ability to present a neat, clean appearance at all times.
  • Operated hand tools, drill presses, riveting machines andtap burners.
  • Drill Press and Band Saw Operator Grinding / Sanding Brake and Punch Press Operator Riveting Assembly
  • Operate Lathe, Drill Press, Tap & Die Use hand and power tools Debur & Polish finshed items Load/Unload materials

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10. Hand Tools

high Demand

Here's how Hand Tools is used in Shop Helper jobs:
  • Seal punctures in tires by inserting adhesive material and expanding plugs into punctures, using hand tools.
  • Operated hand tools, prepared orders for packaging shipping and receiving ticket also loading and unloading orders.
  • Work daily with hand tools, repairing, assembling, and inspecting molds, utilizing micrometers.
  • Used pneumatic tools for filling tire pressure and normal hand tools for vehicle maintenance.
  • Install metal at job sites with power hand tools and using lifts when needed.
  • Can operate tractors, painting machines, forklifts, power tools and hand tools.
  • Used all sorts of hand tools, pneumatic tools, and power tools.
  • Air tools, hand tools, general knowledge and skills, driving vehicles.
  • Operate drill, saws, and a wide variety of hand tools.
  • Used basic hand tools and pry bars to put equipment together.
  • Changed brakes on vehicles using hand tools for removal and assembly.
  • Utilized all types of hand tools and power tools daily.
  • Replaced alternators using normal hand tools for removal and assembly.
  • Shop helper assemble exhibits hand tools short term busy season
  • Use of extension ladders, basic hand tools, drills, etc.
  • Learned how to use many different air tools and hand tools.
  • assist in shop duties when needed (2-3 times a week) engine teardown using power tools and hand tools.
  • Sanded and Prepped Vehicles for paint Pulled wrecked parts off cars Hand tools and Hydraulic tools Helped with Estimates
  • Shop Helper Housekeeping Forklift Driver Pull Orders Use Power Tools and Hand Tools Grind Assembly Parts

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11. Preventive Maintenance

high Demand

Here's how Preventive Maintenance is used in Shop Helper jobs:
  • Hand Detail Cars, Perform Preventive Maintenance and minor vehicle repair.
  • Monitor water levels for frack operations Preventive maintenance on vehicles and equipments Implement safety rules
  • Check and change fluids Inspections Suspensions Electrical Brakes and alignments Preventive maintenance
  • Performed corrective/preventive maintenance, calibrations and answered to short-notice work orders on various machines and equipment.
  • Conducted periodic preventive maintenance inspections, troubleshoots, and performed maintenance tasks as required.
  • Provided architectural woodwork for custom made products * Assigned staff responsibilities based on architect requirements * Performed preventive maintenance on shop machinery

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12. Job Sites

high Demand

Here's how Job Sites is used in Shop Helper jobs:
  • Assisted operators on job sites Delivery/Warehouse/Electrical
  • Complete safety inspection of all tools and equipment used on job sites according to OSHA safety requirements every three months.
  • Mixed paint in the shop per orders and delivered finished product to job sites for customers as needed.
  • Deliver tool trailers, checks, and other miscellaneous items needed on job sites.
  • Assist in packing supplies to go back out to job sites.
  • End Date: 11/2009 Delivered equipment and materials to job sites.
  • Deliver fabricated parts to customers or job sites.
  • Delivered materials to all job sites.
  • Delivered orders to job sites.
  • Traveled in and out of state to job sites Completed paperwork (work orders, material list, etc.)
  • Answered phone's, signed for packages, cleaned shop, helped install cabinets, cleaned up job sites.
  • Help around shop, install glass and windows, help on job sites, customer service
  • Put stock away, deliver parts to job sites as needed.

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13. Body Shop

high Demand

A body shop is a place where vehicle servicing, repairing, and finishing takes place. Auto mechanics and technicians do the repairs. The services offered include both body and mechanical repairs. Body repairs include repainting and removing dents and scratches. Mechanical repairs include changing and alignment of car tires, engine repair, replacing windshields and window glasses.

Here's how Body Shop is used in Shop Helper jobs:
  • Body shop helper, Automotive Body and Related Repairers
  • Job duties consist of assisting the body shop technicians with the specific job they are working on at the moment.
  • Drive and deliver cars, Assemble and disassemble cars and truck, prep for body shop.
  • Help body shop employees as needed while keeping their work areas clean of debris.
  • Assisted all auto body shop mechanics, welders, painters, and administration departments.
  • Helped prep, keep shop clean and did general paint and body shop work
  • General Body Shop Hand, cleaning and organizing dent carts for PDR Techs.
  • Transferred to Body Shop and promoted to position as Helper.
  • Help other body shop works as needed.
  • Helped out around the body shop.
  • Help the body shop team.
  • Assisted Body Shop with body work, disassembly and reassembly of vehicles.
  • Obtained experience in every department of the autobody shop.
  • Moved to the doenges body shop in October.
  • body shop side i would prep material for paint.

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14. Overhead Cranes

high Demand

Here's how Overhead Cranes is used in Shop Helper jobs:
  • Used overhead cranes and PITs to move products and materials to, from, and around the production floor.
  • Transported approximately 20,000 pounds per day of materials utilizing forklifts, overhead cranes, and pallet jacks.
  • Operated overhead cranes and unloaded trucks of bundled rebar
  • Operated forklifts, overhead cranes, and hand operated lifts to move parts and equipment and maintained a forklift operator certification.
  • Load engines on and off trucks and trailers by both overhead cranes and forklift trucks.
  • Assist shipping and receiving, operated overhead cranes, and other machinists as needed.

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15. Deburr

average Demand

Here's how Deburr is used in Shop Helper jobs:
  • Use of hand grinder to deburr any rough edges on finished products for paint prep.
  • Powder coating, masking parts,Deburr, hardware installation, shipping department, assembly.
  • Shop Upkeep, Deburr metal product, wash and prep orders.
  • Obtained forklift license Assisting Deburr Machinist Assisting welders, providing tools
  • Weld production parts Create Jigs Deburr and/or grind products Inspect products Assemble finished products

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16. Pallet Jack

average Demand

Here's how Pallet Jack is used in Shop Helper jobs:
  • Operate various types of Materials Handling Equipment (MHE), such as carts, pallet jacks and hand carts.
  • Operated forklift, pallet jacks, and computerized scanning equipment for incoming freight.
  • Use pallet jacks on daily basis, constantly moving heavy pallets and boxes.
  • 95691Moved heavy machinery with forklifts, pallet jacks and dollies.
  • Move pallets with pallet jack and forklift.
  • Sheet Metal Shear and Brake Operator Operated forklifts and Pallet jacks janitor

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Online Courses For Shop Helpers

One of the best ways to acquire the skills needed to be a shop helper is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since shop helpers benefit from having skills like customer service, tape measure, and car parts, we found courses that will help you improve these skills.

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Build ECommerce Shopping Cart By React & Redux 2020 Edition
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4.5
(390)

Become a Senior React Developer! Build a massive E-commerce app with Redux, React Router, React Reveal and more...

Customer Service Mastery: Delight Every Customer
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4.7
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Master Customer Service using this practical customer care course...

CNC Lathe programming using G Code
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4.4
(261)

CNC machine training for Lathes using FANUC G Code...

Customer How to Build a Customer Service Strategy
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4.3
(2,115)

For you and your team to be successful in providing great customer service, start by putting your customer first...

Start Improving Customer Service
udemy
4
(2,021)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Customer Service
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4.4
(3,385)

How to Approach New Customers and Maintain Existing Ones...

Brilliant Customer Service: How to Impress your Customers!
udemy
4.5
(7,681)

Enhance your customer support and truly differentiate yourself from your competition!...

Fundamentals of Logistics, Supply Chain & Customer Service
udemy
4.4
(507)

3 Courses in 1. Learn Logistics, Supply Chain and Customer Service...

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Develop a Shopping Cart Website with Django 2 and Python 3
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4.3
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Django 2 Ecommerce - Python 3 Ecommerce...

Customer How to Understand Customer Needs
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4.4
(3,663)

Be guided on understanding the modern customer and how their needs have changed over time...

Customer Service: Keep 'em coming back!
udemy
4.3
(1,391)

How to give the best customer service in your industry and keep those customers raving about your business...

Customer Analytics
coursera

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a staggering amount of data that can be used to describe our past buying behaviors, predict future ones, and prescribe new ways to influence future purchasing decisions. In this course, four of Wharton's top marketing professors will provide an overview of key areas of customer analytics: descriptive analyti...

[2021] Customer Service 2.0: Learn Digital Customer Service
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4.5
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Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

The Skilled Helper Training Course (with Gerard Egan Ph.D.)
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4.6
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Learn the Gerard Egan Skilled Helper method for solving problems, identifying opportunities & supporting personal growth...

SAP Customer Service (CS/SM) - Service Management module
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4.2
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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

ASE Technician Test Preparation (TTP) Truck Series: T8 Preventative Maintenance
ed2go

ASE Technician Test Preparation (TTP) Truck Series: T8 Preventative Maintenance...

Etsy 101: Set Up a Shop and Promote It on Social Media
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4.6
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Learn how to sell on ETSY and what marketing strategies to use for ETSY success!...

Marketing and Manipulation: The Neuroscience of Shopping
udemy
4.5
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Discover how Neuromarketing plays with subconscious triggers to make us buy more. Learn how to become immune to it...

Customer Service English Essentials
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4.5
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Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone...

20 Most Common Skill For A Shop Helper

Customer Service17.3%
Tape Measure13.1%
Car Parts10.6%
Customer Vehicles9.5%
Heavy Equipment7.4%
Shop Equipment3.9%
Sand2.9%
CNC2.8%

Typical Skill-Sets Required For A Shop Helper

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Customer Service
Customer Service
17.3%
17.3%
2
2
Tape Measure
Tape Measure
13.1%
13.1%
3
3
Car Parts
Car Parts
10.6%
10.6%
4
4
Customer Vehicles
Customer Vehicles
9.5%
9.5%
5
5
Heavy Equipment
Heavy Equipment
7.4%
7.4%
6
6
Shop Equipment
Shop Equipment
3.9%
3.9%
7
7
Sand
Sand
2.9%
2.9%
8
8
CNC
CNC
2.8%
2.8%
9
9
Drill Press
Drill Press
2.3%
2.3%
10
10
Hand Tools
Hand Tools
2.2%
2.2%
11
11
Preventive Maintenance
Preventive Maintenance
1.8%
1.8%
12
12
Job Sites
Job Sites
1.7%
1.7%
13
13
Body Shop
Body Shop
1.6%
1.6%
14
14
Overhead Cranes
Overhead Cranes
1.5%
1.5%
15
15
Deburr
Deburr
1.4%
1.4%
16
16
Pallet Jack
Pallet Jack
1.3%
1.3%
17
17
Manual Labor
Manual Labor
1.3%
1.3%
18
18
MIG
MIG
1.3%
1.3%
19
19
Machine Operators
Machine Operators
1.1%
1.1%
20
20
Body Parts
Body Parts
1.1%
1.1%
21
21
Stainless Steel
Stainless Steel
1.1%
1.1%
22
22
Oil Changes
Oil Changes
1.1%
1.1%
23
23
Shop Area
Shop Area
1%
1%
24
24
Inventory Control
Inventory Control
1%
1%
25
25
Raw Materials
Raw Materials
1%
1%
26
26
Unload Trucks
Unload Trucks
0.8%
0.8%
27
27
Hazardous Materials
Hazardous Materials
0.8%
0.8%
28
28
Machine Parts
Machine Parts
0.7%
0.7%
29
29
Shop Floor
Shop Floor
0.6%
0.6%
30
30
Routine Maintenance
Routine Maintenance
0.6%
0.6%
31
31
Pickup
Pickup
0.6%
0.6%
32
32
Air Compressors
Air Compressors
0.4%
0.4%
33
33
Company Vehicle
Company Vehicle
0.4%
0.4%
34
34
Miscellaneous Tasks
Miscellaneous Tasks
0.4%
0.4%
35
35
Assembly Line
Assembly Line
0.4%
0.4%
36
36
Heavy Machinery
Heavy Machinery
0.4%
0.4%
37
37
Hvac
Hvac
0.3%
0.3%
38
38
Refurbishment
Refurbishment
0.3%
0.3%
39
39
Equipment Maintenance
Equipment Maintenance
0.3%
0.3%
40
40
Band Saws
Band Saws
0.3%
0.3%
41
41
Production Process
Production Process
0.3%
0.3%
42
42
TIG
TIG
0.3%
0.3%
43
43
Straight Truck
Straight Truck
0.2%
0.2%
44
44
Prep Cars
Prep Cars
0.2%
0.2%
45
45
Brake Systems
Brake Systems
0.2%
0.2%
46
46
Clean Shop
Clean Shop
0.1%
0.1%
47
47
Tune UPS
Tune UPS
0.1%
0.1%
48
48
Auto Parts
Auto Parts
0.1%
0.1%
49
49
General Shop Maintenance
General Shop Maintenance
0.1%
0.1%

7,052 Shop Helper Jobs

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