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  • Vendor Operations Lead

    Stripe 4.5company rating

    Remote shop lead job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Vendor Operations Lead is a pivotal partner to the Global Sales/Global Sales Vendor team, focused on enhancing the effectiveness of strategic initiatives and ensuring robust business operations. This role is responsible for leading and managing the internal business rhythms (e.g., Weekly Business Reviews), compiling and analyzing essential sales performance reports, developing Vendor Go-to-Market standard operating procedures and providing high-impact strategic leverage to the leadership team. The Vendor Operations Lead ensures the organization possesses reliable data and standardized processes to make informed decisions about growth and sales execution. What you'll do Responsibilities Business Review Management: Lead the preparation, data compilation and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions, ensuring high-quality presentations. Sales Reporting and Analysis: Oversee the compilation, analysis and distribution of regular and ad-hoc sales performance reports, growth metrics and progress updates against sales targets for the Global Sales Vendor leadership team, providing actionable insights. GTM Documentation and Optimization: Direct the development, documentation, and maintenance of Standard Operating Procedures (SOPs) and process playbooks that ensure Go-to-Market (GTM) alignment and drive optimal operational execution to successfully achieve targets. Strategic Business Operations: Provide proactive, high-leverage organizational and business operations support to Global Sales Vendor leadership teams for critical initiatives, off-sites and planning cycles, enhancing strategic outcomes. Automation Initiatives: Identify, propose and implement opportunities to automate reporting and repetitive tasks, driving increased business productivity and focus across the GSV team. AI Enhancement of Business Operations: Explore and implement AI-driven solutions to enhance business operations, improve data accuracy, streamline processes and facilitate more effective decision-making across the organization. Internal Communication Management: Manage and coordinate communication flows regarding strategy shifts, reporting changes and process updates across global sales teams, ensuring clarity and alignment. Root Cause Analysis (RCA): Conduct thorough Root Cause Analysis on reporting discrepancies and vendor process deviations, ensuring data integrity and process compliance to achieve strategic goals. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor's degree in Business Administration, Operations Management, or a related field. 5+ years of experience in a role focused on Sales Operations, Business Operations or Sales Enablement Support with a proven track record of leadership and strategic impact. Demonstrated proficiency in creating business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs). Expertise with CRM platforms (e.g., Salesforce) and experience in extracting and analyzing data for reporting purposes. Strong documentation skills with experience in developing clear, concise Standard Operating Procedures (SOPs) for sales and operational teams. Advanced analytical skills, with the capability to interpret sales performance data and identify actionable trends. Preferred qualifications Experience operating with a high degree of autonomy in a geographically distributed team environment spanning global time zones. Background in managing complex project timelines and providing strategic administrative support in a fast-paced environment. Certification in project management or business analysis methodologies. Proficiency with BI/Data visualization tools (e.g., Tableau, Looker) or advanced skills in spreadsheet software for sophisticated sales reporting. Competencies Exceptional organizational and time management skills required for coordinating business rhythms and executive-level initiatives. Excellent written and verbal communication abilities, particularly in distilling complex data into clear and compelling takeaways for diverse audiences. Proactive problem-solving mindset with a strong bias for action and meticulous attention to detail. Ability to work independently, navigate ambiguity, and effectively strategically align across multiple leadership stakeholders and their initiatives.
    $87k-130k yearly est. Auto-Apply 13d ago
  • Director, Medical Portfolio Lead - Women's Health, US

    Viatris

    Remote shop lead job

    Viatris Specialty LLC At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of geography or circumstance; Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and Partnership - Leveraging our collective expertise to connect people to products and services. Every day, we rise to the challenge to make a difference and here's how the Director, Medical Portfolio Lead - Women's Health, US will make an impact: Medical Affairs Colleagues across Viatris are a source for credible, unbiased, and scientifically accurate clinical, Healthcare Economic Information (HCEI), and Medical Information about Viatris assets, medicines, and related disease states. Medical Affairs Colleagues engage with a variety of external parties, including Healthcare Providers (HCPs), the Healthcare Community, independent third-party organizations, patients, payers, regulatory authorities, and policy makers. Medical Affairs engage in non-promotional, truthful, and non-misleading ways to inform all parties on safe and effective use of Viatris medicines. Medical Affairs Colleagues must remain independent and under no circumstances be influenced by commercial colleagues in order to maintain Medical Affairs' credibility as an independent and credible source of Medical Information. US Medical Affairs' five primary responsibilities: Strategy & Insight Generation, Organizational Support, Stakeholder Engagement, Evidence Generation & Dissemination, Personal & Professional Development. Recognized as an expert with knowledge of strategies that can be deployed within Medical Affairs. The US Women's Health (WH) Medical Portfolio Lead (MPL) is an HQ-based Medical Affairs function positioned as the scientific interface between Viatris and the external medical community. The US WH MPL helps ensure the safe and effective use of Viatris medicines by supporting internal and external stakeholders with expertise related to the current portfolio, partnering internally on the development and launch of new products and indications, and generating new evidence. This role works with HQ commercial colleagues as part of a cross functional team to develop an overarching strategy. The US WH MPL identifies areas of unmet medical need and develops in alignment with the US Women's Health Medical Lead Objectives, Strategies, Tactics, Metrics and Targets independent from commercial influence. The US WH MPL performs job functions in accordance with all applicable Standard Operating Procedures (SOP), federal and state laws, Occupational Safety and Health Administration (OSHA) guidelines, health authority regulations, and departmental processes. Key responsibilities for this role include: 100% compliant with all Company policies & procedures. Learning & Growth (eg, Improve skills & abilities, Develop medical expertise, Develop strategic leadership). Operational Excellence (eg, Improve operational efficiency, Improve operational effectiveness, Align medical activities with overarching company strategy). KOL Relationship Management (eg, Understand KOL medical education needs, Understand competitor medical affairs educational offerings, Align KOL selection with overarching company strategy). Innovation (eg, Understand medical innovation, Uniquely meet HCP innovation-based education needs, Increase use of innovative education materials). Work with HQ Commercial Colleagues as part of a cross functional team to develop overarching strategy. In alignment with the US Women's Health Medical Lead, define US Medical Objectives, Strategies, Tactics, Metrics and Targets in alignment with overarching company objectives & strategy but independent from commercial influence. Perform independent Asset-/Disease-state level Medical Strategic Planning. Align independent Medical strategic priorities to product lifecycle. Generate & publish evidence to support independent US Medical scientific messages, fill data gaps perceived by stakeholders, strengthen clinical position vs competitors, and demonstrate clinical value in a real-world setting. Provide US Medical review and approval of US Marketing promotional materials. Identify & communicate complex ideas, anticipates potential objections and persuades others to adopt a new point of view. Engage in non-promotional, truthful, and non-misleading communications with KOLs. Serve as MRC Core Member - review & vote on disposition of Medical Review Committee (MRC) materials. Serve as MRC Material Owner - lead development of / submit Medical Communications to MRC. Exchange appropriate information with HQ Commercial Colleagues necessary for colleagues to independently perform their respective roles. Present information on Viatris medicines or disease states to Formulary Committees and to individual Formulary Decision Makers for the purpose of permitting them to perform their formulary-related duties. Interacts with senior leaders and may apply advanced negotiations. Respond to requests by Organized External Stakeholder for Pipeline Presentations. Engage in Medical Communications with Patients and Patient Organizations. Present findings from research or other scientific information as a publication, oral or poster presentation at Congress & Scientific Meetings. Staff Medical Information Booths at scientific congresses, as needed, to provide on-site responses to UMRs from HCPs attending the congress. Set up and staff Medical Affairs Booths at scientific congresses, as needed and approved by MRC, to share information on the Viatris pipeline, portfolio, or commitment to a particular therapeutic area(s), ongoing clinical trials, etc. Attend and actively participate in activities governed by promotional standards (e.g., medical congress satellite symposia, national webinars), such as actively reviewing speaker slides, co-chairing the session, or participating in a panel, if a legitimate need and rationale exists to do so. Lead development of Reactive Medical Communications (ie Standard Response Letters). Provide training to internal Viatris functions on products and disease states using materials approved by the MRC or the Viatris Promotional Material Approval Process (VMap) at the request of Commercial as appropriate. Perform other duties assigned. The minimum qualifications for this role are: Minimum of 8 years of experience in the pharmaceutical, biotech or clinical (e.g., hospital setting/patient care) industry. Advanced degree (MD, PhD, PharmD) is required. Experience in OB/GYN is required. However, a combination of experience and/or education will be taken into consideration. Must possess knowledge of the US WH MPL roles and responsibilities, clinical trials, relevant therapeutic areas, understand all applicable Standard Operating Procedures (SOPs), the Standards for Interactions with U.S. Healthcare Providers, Federal and State promotional laws and regulations, the PhRMA Code, ACCME Standards, and the Code of Business Conduct and Ethics. Must possess ability to effectively communicate, develop, and manage collaborative relationships with KOLs and other medical professionals, external academic institutions and Patient Advocacy Groups. Strong analytic and organizational skills in managing, interpreting, and presenting clinical data. Ability to actively listen for insights stated directly or indirectly by stakeholders and draw implications for Viatris. Driven by personal accountability & high levels of performance. Ability to set and accomplish compelling goals both individually and in a team setting. Motivated to overcome challenges, seek out opportunities, and develop both personally and professionally. Comfortable with change. Embraces the principles of Diversity, Equity & Inclusion (DEI). Ability to read and interpret comprehensive and intricate research documents. Ability to write scientific reports and technical correspondence. Ability to work with executives and communicate abstract concepts. Ability to present to a high level of the organization and groups outside of the organization. Ability to perform computations such as percentages, ratios, and rates, as well as perform statistical analysis. Ability to draw and interpret graphical data. Ability to understand pharmaceutical calculations is preferred. Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems. No direct supervisory responsibilities. Position reports to US Women's Health Medical Lead. US Remote Exact compensation may vary based on skills, experience, and location. The salary range for this position is $112,000 - $236,000. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #LI-Remote
    $112k-236k yearly Auto-Apply 18d ago
  • Shop Your Way - Head of Legal Solutions (Credit & Loyalty)

    Shop Your Way

    Remote shop lead job

    Do you consider yourself an innovator, a builder, a game-changer? Do you have what it takes to transform the payments, loyalty, and commerce space? Do you want to help develop and scale truly “never been done before” services and technologies? If yes, then we want to hear from you at Shop Your Way SYW OverviewShop Your Way (“SYW”) is a high-growth FinTech and e-Commerce enablement platform that leverages a proprietary technology infrastructure to service some of the largest and most innovative brands in America. SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard, along with a leading mobile app and digital destination. When bundled together as part of our Pay Your Way (“PYW”) service, we have a truly differentiated loyalty + credit solution for our business partners and their customers, without the hassle of setting up a direct credit relationship with a bank or underwriter. This integrated module makes it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business. Today, we're providing this “loyalty-card as a service” to Raise (gift cards) and Way (mobility) - two of the “Andreessen Horowitz Top 50 Marketplaces” - and other national brands. Now, we're expanding our offering to include other new application services while also unlocking new channels. SYW is at an exciting inflection point, built for scale and driving growth. Key Highlights include:● Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor● Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio● Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)● Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business● A sizable (9 million active) yet hyper local member base of active shoppers● A valuable rewards currency, with more new places to burn - from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs● A multi-tender, proprietary “wallet” with rewards, gift cards, and credit● Platform can be white-labeled and quickly integrated into existing retail and loyalty systems ************************* Role Summary: Head of Legal Solutions (Loyalty + Credit) The Head of Legal Solutions (Loyalty + Credit) is responsible for leading, driving, and implementing all legal, risk, compliance and related initiatives for the SYW Rewards and Mastercard programs. Notably, this role will serve as the Legal Lead with our partners at Citibank and elsewhere. This leader will build the foundation for compliance based marketing in the fintech space. GROW THE BUSINESS (80% FOCUS) Lead initiatives and manage high-impact special project work streams with a results-driven focus to deliver solutions across: credit and lending, consumer protection & privacy, and financial services marketing Translate new business development strategy, goals, and initiative details in a succinct and clear manner; provide direction and guidance on the programs for/with/to Citibank Accelerate speed to market of new opportunities by being the single point for legal review of contracts, as well as with Citibank Develop the legal operating model and processes that move with speed while maintaining the required level of risk and compliance rigor Engage with the product and function coverage teams, in order to partner to develop and apply Program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework Develop creative solutions and well-reasoned legal-business cases that accelerate and advance the go-to-market efforts Advise function/business/product management and teams on regulatory and compliance issues; develop and “sell in” credible challenges and arguments in favor of the solutions Serve as a subject matter expert on Citi's Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk RUN THE BUSINESS (20% FOCUS) Oversee the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product Anticipate and address potential legal risks with business partners Analyze and scope the impact of new and complex regulatory developments across senior function/business/product, including cross partner implications Manage strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit Serve as the senior compliance risk officer responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels Understanding the evolution of the Consumer Financial Protection Bureau (CFPB) to guide our business as we continue to evolve both our technology and marketing platforms Design and lead compliance and control reviews Requirements: J.D. Degree with a minimum of 8+ years or proven hands-on experience driving and supporting credit product, credit marketing, and credit risk/compliance programs across branded, co-branded, and/or general-purpose cards Deep understanding and experience in consumer lending and protection, including Compliance laws, rules, regulations, risks and typologies; including but not limited to CCPA, TCPA, GDPR, and more3+ years experience with credit card marketing Fair Lending & Consumer Financial Protection Act expert Experience with advising teams leveraging algorithms and business specific data to serve credit card ads to potential customers Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Excellent written, verbal and analytical skills Must be a self-starter, flexible, innovative and adaptive; able to successfully navigate complex and novel legal/business situations Highly motivated, strong attention to detail, team oriented, organized
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • Segment Leader - Women's Health ULS

    Gehc

    Remote shop lead job

    SummaryAs the Segment Leader, Women's Health Ultrasound you will be responsible for selling the company's products and services to and maintaining relationships with strategic Women's Health Ultrasound cross market accounts and strategic GE HealthCare customers nationally. The Segment leader is viewed as an expert by the company and in the field, and will lead efforts around building strategic solutions, and driving product lifecycle excellence.Job DescriptionResponsibilities Oversee large-scale customer relationships across regions Driving Orders and Revenue results in defined geography, by ensuring effectiveness of Women's Health sales and clinical team. Develop and implement a business plan for Key Break-in Accounts aimed at achieving and exceeding our financial commitments to the business Work seamlessly with all Market Leaders, PSS's, Account Managers, and Clinical Applications to develop a business strategy, and maximize business opportunities for all GEHC Ultrasound businesses, products & services. Leverage PSS's, Service Operations and other Company resources to provide technical, clinical and business content to create competitive differentiation. Develop and implement market strategies with Women's Health PSS's and Region Teams to achieve results through effective project proposals, negotiations and contracts. Maintain a high level of technical and commercial competence on relevant products, technologies, and services. Prepare and participate in business reviews/forecasts with senior leadership to ensure a constant flow of accurate information. Maintain an awareness of market dynamics and healthcare trends and ensure that this information is collected and made available to senior leadership. Qualifications This is a remote field role located in the USA near a major airport to facilitate travel requirements. 30% travel. Bachelor's degree and at least one of the following core experiences: 10+ years of consultative sales experience including strategic selling and negotiation, or 5+ years in progressively larger formal leadership roles working in a complex technical environment. 5+ Years of experience in the Women's Health ULS arena, with specific background selling and/or supporting Women's Health Ultrasound Products and Solutions. Desired Qualifications Demonstrated success in complex strategic/enterprise sales at CXO level. A proven track record of achieving and exceeding sales targets, and a desire to grow new business. Experience understanding customer needs and business drivers and using this knowledge to develop account plans and proven ability to influence ideas and drive results. Proven key account management and project planning skills. Strong critical thinking, analytical and problem-solving skills. Proven track record of relationship building skills. High level presentation skills: able to present ideas to customers in a way that produces understanding and impact. Demonstrated ability to work in a highly matrixed organization Willingness to travel at least 35% within your specified geographic region with overnight stays depending on geography and business need. #LI-GM1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $92,000.00-$138,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes Application Deadline: January 26, 2026
    $92k-138k yearly Auto-Apply 13d ago
  • Operations Lead

    Fleek

    Remote shop lead job

    Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator. Role specific details Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate. You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives. Preferred Skills At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation Experience working cross-functionally across operations, finance, and product teams Experienced in setting up customer service tools and processes Experience in marketplaces, early stage startups is a plus Ability to wear-multiple hats Benefits We at Fleek believe in happy employees :-) Comprehensive healthcare coverage Exclusive employee clothing drops courtesy Fleek Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe. Shared ownership: Being On Fleek means you'll own a part of it
    $93k-163k yearly est. 60d+ ago
  • Tool Shop Supervisor

    Engineered Profiles LLC

    Shop lead job in Columbus, OH

    Department: Tooling Reports To: Tooling Manager Job Type: Full-time, Hourly Benefits: 3 medical plans to choose from. Optional voluntary benefits - Dental, Vision, Life, Accident insurance and more. The company pays for a portion of these benefits. 401k Retirement Plan- Company matching. Quarterly Profit-Sharing Bonus. Casual Dress Code (Jeans, t-shirts, shorts, sweatshirts... ect) Paid Time Off- Prorated during employees first year of employment. Annual $100 shoe allowance for safety toed shoes. Matrix- Employee Assistance Program. Job Summary: The Tool Shop Supervisor is responsible for supervising and participating in the day-to-day operations of the die shop. This is a working supervisor with hands-on work with CNC machines, EDM, and conventional machining equipment. The role requires a strong technical background in tooling and machining, along with leadership skills to guide a team of skilled tradespeople. This is a hands-on supervisory role ideal for someone who leads by example. Key Responsibilities: Supervision & Team Leadership Lead a team of die makers, CNC machinists, and EDM operators. Assign daily tasks and managing work priorities to meet production needs. Train and mentor team members on safe and efficient machining practices. Monitor work quality and ensure compliance with specifications and safety standards. Provide hands-on support and guidance in complex or urgent repair situations. Coordination & Communication Collaborate with production, engineering, process, and quality departments to ensure tooling readiness. Communicate status of tooling jobs, die repairs, and preventive maintenance. Coordinate die cleaning and preparation schedules to align with production requirements. Maintain accurate records of repairs, maintenance, and part usage. Safety & Continuous Improvement Ensure all team members follow safety procedures and proper machine operation protocols. Promote a clean and organized shop through 5S and lean practices. Identify and implement improvements in tooling processes, equipment, or workflow. Hands-On Technical Work Perform setup, machining, and repair of tooling using CNC, EDM, milling, grinding, and manual machines. Troubleshoot and repair dies to ensure proper function and minimal downtime. Disassemble, clean, inspect, and reassemble dies and tooling as needed. Modify and improve tooling based on production feedback or engineering changes. Participate in die tuning and support the validation of tooling for production use. Qualifications: High school diploma or GED required; technical certificate or degree preferred. Minimum 5+ years of experience in tool & die, with strong skills in CNC and EDM operations. A minimum of 3 years of leadership, team lead, or supervisory experience (formal or informal). Proficient in reading blueprints, CAD drawings, and precision measuring instruments. Skilled in machining tight tolerances and working with tool steels and die components. Basic computer skills for reporting, documentation, and inventory tracking. Preferred Qualifications: Experience in job shop manufacturing. Familiarity with CAD/CAM (Camworks) and ERP(IQMS). Working Conditions: Active machine shop environment with exposure to noise, machinery, coolants, and lifting (up to 50 lbs). Requires standing for long periods and using hand tools, hoists, and measuring equipment. Occasional off-shift work or weekend coverage may be required during tooling emergencies or major maintenance periods. Engineered Profiles LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.
    $37k-66k yearly est. Auto-Apply 52d ago
  • Vehicle Operations Lead

    Waabi

    Remote shop lead job

    Waabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to “drive” safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem. With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: ************ You will...- Manage, mentor, and develop a growing team of Vehicle Operators (VOs), handling performance monitoring and career development.- Serve as the functional lead for Shift Supervisors, defining workflows and hand-off procedures to ensure seamless leadership coverage across testing.- Manage shift schedules that ensure continuous fleet coverage while adhering to fatigue management policies and optimizing workforce utilization.- Partner with the Test Operations Lead to align operator availability with mission volume forecasts, ensuring that all scheduled testing and commercial loads are fully crewed without delay.- Oversee the daily deployment of Vehicle Operators, ensuring all shifts are staffed and personnel are "mission-ready" (physically fit, briefed, and equipped).- Manage operational logistics essential for our growing test fleet, including onsite fuel coordination and DEF inventory.- Enforce strict FMCSA and internal compliance, managing Hours of Service (HOS), Driver Qualification (DQ) files for all CDL holders.- Maintain comprehensive operational records, ensuring the organization is perpetually audit-ready.- Champion Waabi's Safety Culture, conducting safety briefings and ensuring all personnel adhere to strict safety policies both in the yard and on public roads. Qualifications:- 5+ years of experience in fleet operations, logistics, or transportation management.- 2+ years of direct people management experience, specifically managing CDL operators, dispatchers, or shift-based teams.- Active CDL (Class A) holder is strongly preferred; understanding the technical and physical demands of Class 8 operation is critical for managing this workforce.- Deep knowledge of transportation regulations (DOT, FMCSA), particularly regarding Hours of Service (HOS) and compliance for commercial operators.- Experience working in a technical or testing environment; previous experience in the Autonomous Vehicle (AV) industry is a strong plus.- Ability to work flexible shifts, including days, nights, and weekends, to support a 24/7 operation and travel to remote sites/roadside locations as needed.- Proficiency with fleet management software, scheduling tools, and telematics platforms.Perks/Benefits:- Competitive compensation and equity awards.- Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).- Unlimited Vacation.- Flexible hours and Work from Home support.- Daily drinks, snacks and catered meals (when in office).- Regularly scheduled team building activities and social events both on-site, off-site & virtually.- As we grow, this list continues to evolve! Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact! Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
    $62k-121k yearly est. Auto-Apply 26d ago
  • Workplace Operations Lead

    Nerdwallet 4.6company rating

    Remote shop lead job

    At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. NerdWallet, Inc. is seeking an experienced Office Lead to join our team. You will work closely with the Leaders in the New York office and be responsible for overseeing the office's day-to-day operations, ensuring smooth and efficient operations. This role requires excellent communication skills, strong multitasking abilities, and a proactive, friendly approach that brings positivity and pride to every interaction. A successful candidate will take ownership of the office, anticipate needs, and thrive on keeping things in order. They'll bring structure and energy to a busy, fast-paced office - someone who notices what needs to be done, acts quickly, and follows through to completion. Where you can make an impact: Own all aspects of daily office operations - ensure cleanliness, readiness, and professional presentation of all workspaces. Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness. Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs. Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks. Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings. Liaise with building management for maintenance and access issues. Support your in-office colleagues with ongoing tasks and projects. Oversee a team member operating the Phoenix office. Handle mail and courier services - collect, sort, and distribute deliveries promptly. You are: Resilient: Able to thrive in a fast-paced environment, with an aptitude for time management, organization, and communication. Steady under pressure, positive, and adaptable. Proactive: Take initiative, follow through reliably, and work with a sense of urgency. Anticipates needs - doesn't wait to be told. Detail-oriented: Achieve thoroughness and accuracy when completing a task and make a conscious effort to understand causes instead of just the effects. Articulate: Build effective working relationships with teams through clear, reliable verbal and written communication. Dependable: Possess a strong understanding and ability to handle confidential information. Balanced personality: Polished enough for executives, grounded enough for everyday needs. Your Experience: 5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment. Proven ability to handle multiple priorities with efficiency and calm. Strong organizational and time-management skills; meticulous attention to detail. Clear and confident communication skills, both written and verbal. Experience with Google Workspace and Slack. Independent, proactive, and comfortable making smart decisions without waiting for direction. Exercises good judgment, tact, and discretion in all interactions. Where: This role will be based in New York, New York and in-office 5 days per week. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry-leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with 4% company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: E-Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI-Onsite #LI-5
    $120k-154k yearly est. Auto-Apply 26d ago
  • Strategy and Operations Lead

    You.com 3.5company rating

    Remote shop lead job

    you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world-one that prioritizes transparency, privacy, and user control. We're building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you'll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you're ready to make a difference and help us revolutionize the way people search and work, we'd love to have you join us! About the Role You'll lead strategic, cross-functional initiatives and help the leadership team make data-driven, high-leverage decisions. This role will sit at the intersection of strategy, operations and cross-functional execution and blends structured problem-solving with hands-on execution-ideal for someone from consulting or strategy backgrounds who loves building in fast-moving environments. As Strategy & Operations Lead, you will own a portfolio of high‐impact, cross‐functional initiatives that don't fit neatly into existing teams. You will help define and operationalize key strategic priorities for the company-from growth levers, process and system design, to planning cycles and cross‐team alignment. You will act as a strategic thought‐partner to the executive team, while also rolling up your sleeves to drive operational excellence, analytic clarity, and scalable frameworks. You'll be wearing many different hats as you take on whatever is needed to help the business succeed, and setting the vision for the broader BizOps team. Responsibilities Lead complex, cross-functional projects that shape company strategy, from structuring the problem to implementing the solution. Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization Build scalable systems, processes, and frameworks that improve decision-making and accountability. Communicate findings and recommendations clearly to technical and business audiences. Incubate and help run new functions and teams Qualifications 8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company driving high-impact cross-functional projects Proven ability to bring structure to ambiguity and drive projects from idea to impact. Strong analytical and problem-solving skills; comfort with data and financial models. Proven experience leading and managing large cross-functional projects and teams Excellent communication and cross-functional collaboration skills. Exceptional follow through and high level of accountability, proven ability to take ownership Background in high‐growth SaaS / AI/native companies. Comfort working in an early scaling company: building operating systems where none yet exist; ability to create process and structure. MBA or advanced degree appreciated but not required. Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations. Salary Band $200,000 - $240,000 USD Company Perks: Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge* A competitive health insurance plan covers 100% of the policyholder and 75% for dependents* 12 weeks of paid parental leave in the US* 401k program, 3% match - vested immediately!* $500 work-from-home stipend to be used up to a year of your start date* $1,200 per year Health & Wellness Allowance to support your personal goals* The chance to collaborate with a team at the forefront of AI research *Certain perks and benefits are limited to full-time employees only You.com participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. (English/Spanish: E-Verify Participation/Right to Work) We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.
    $62k-116k yearly est. Auto-Apply 44d ago
  • Remote Growth & Revenue Operations Lead

    Smythos

    Remote shop lead job

    Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities
    $68k-113k yearly est. 60d+ ago
  • CX Operations Lead

    Mento

    Remote shop lead job

    Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact. We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises. About The Role As Mento's CX Operations Lead, you'll build the operational backbone that enables our Customer Experience team to deliver exceptional outcomes at scale. This is a systems-building role where you'll transform reactive, manual processes into proactive, automated workflows that drive account health, member satisfaction, and seamless onboarding. You'll own the operational machinery behind renewals, member engagement, and account success - designing the systems, dashboards, and cross-functional processes that help us grow 2-5x while maintaining the personalized, high-touch experience our partners expect. Starting with hands-on execution of critical workflows, you'll evolve the role toward continuous improvement through process optimization, automation, and data-driven decision-making. Key Responsibilities: Own the operational rhythm of customer success - manage renewals tracking and design systems to move accounts toward positive health indicators (high member satisfaction, 100% seat utilization, strong engagement, and renewal readiness) Design and execute partner implementation and member onboarding at scale - build seamless, automated onboarding experiences using HubSpot, Zapier, and Slack that feel personalized while reducing manual touchpoints Continuously optimize processes - identify bottlenecks, inefficiencies, and opportunities for automation; run experiments to improve speed, accuracy, and scalability across CX operations Own day-to-day partner operations - serve as the operational hub for partner accounts, managing ongoing requests, coordinating cross-functional responses, troubleshooting issues, and ensuring seamless communication between partners, members, and internal teams Own key member touchpoints - conduct discovery calls with new members to understand their goals and context, facilitate match calls to ensure strong coach-member fit, program extensions, and any member-facing moments that require personal attention and care Drive member activation and engagement - proactively reach out to members who are underutilizing coaching, troubleshoot roadblocks, and create accountability for members to get maximum value from their coaching experience Partner and Member feedback loops - systematize how member feedback (surveys, NPS, support tickets) gets captured, analyzed, and turned into actionable insights for Product, Coaching, and CX teams Vendor and tool management - evaluate, implement, and manage integrations or new tools that improve CX team efficiency (e.g., scheduling tools, survey platforms, communication automation) You're Excited About This Opportunity Because You… Are energized by 0-1 challenges where you build systems from scratch, own your priorities, and make decisions without needing constant direction Thrive on process improvement - you see multi-step manual processes and instinctively design structure, automation, and clarity while maintaining the human touch Love connecting with people AND building systems - you're equally energized by a great member conversation and by designing the automation that makes those conversations more impactful Are highly technical and tool-savvy - you're fluent in HubSpot, Zapier, and CRM architecture; you learn new tools quickly and aren't afraid to roll up your sleeves Have a customer-first mindset - you understand that operational excellence ultimately serves better member and partner outcomes, and you balance efficiency with quality Move quickly with attention to detail - you ship fast but sweat the small stuff; you know that broken workflows and dropped balls erode trust Are highly organized and able to prioritize and juggle multiple tasks Love working with partners - you're energized by building trusted relationships with client stakeholders, understanding their organizational goals, and becoming their go-to problem solver Preferred Qualifications 2+ years in customer success, member operations, or customer/revenue operations (preferably at a B2B SaaS or tech company) Proven track record in member-facing or client-facing roles in fast moving tech startups - experience conducting discovery calls, onboarding conversations, or relationship management with strong interpersonal skills Project management and process improvement experience with measurable results Experience supporting account management or customer success teams through renewals cycles, onboarding programs, or expansion motions Located where a majority of our partners are: SF, LA, NY Why Work with Us? We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento. You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together. We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We believe that feeling comfortable and safe at work is critical to creativity and productivity. Work-life balance should be your right, not your reward. As long as you are getting your work done and being accountable to your teammates, we don't care when, where, or how you work. We are a highly collaborative work-environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. This is a unique opportunity to join an early-stage, mission-driven team. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you. Other benefits and perks include: ✈️ Fully Remote - ability to work from anywhere with bi-annual team offsites 💰 Competitive salary and equity 🏥 Medical, dental, vision, and a 401k plan 🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh) 💻 $500 home office stipend 👥 Access to your own Mento Coach
    $68k-113k yearly est. Auto-Apply 3d ago
  • Clinical Operations Development Lead

    Argenx

    Remote shop lead job

    Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP). As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table. A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication. To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas. During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP. The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement. Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action. The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA). The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective. As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines. The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs). Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM) The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs). ROLES AND RESPONSIBILITIES Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs). Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget. Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL). With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place. Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation. In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up. Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s). Drives the timely production of a qualitative Clinical Trial Concept Sheet. Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools). Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection. Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant. Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s). Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed. Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents. Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected. Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status. Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections. Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations. As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars. If applicable, acts as line manager of CTMs and/or CTAs: Interviewing candidates On-boarding of new direct reports Ensuring that assigned staff are trained Goal setting and review Mentoring and enabling the growth and development of assigned staff • Supports ClinOps and Global Company initiatives as applicable. SKILLS AND COMPETENCIES The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values. Global Strategic Drug Development experience and understanding. Strong interpersonal and stakeholder management Skills. Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry. Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts. Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed. Strong people management skills, leadership skills and team player. Line management experience is a plus. Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team. Strong verbal and written English communication skills (primary fluency or full professional proficiency). Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines. EDUCATION, EXPERIENCE and QUALIFICATIONS Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus. Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management). Experience in working in an outsourced model, including overseeing CROs and vendors. Rare disease and/or auto-immune clinical trial background is a plus. For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $318,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks. This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines. At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer. Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com . If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at **************** . Only inquiries related to an accommodation request will receive a response.
    $68k-113k yearly est. Auto-Apply 60d+ ago
  • Ops Lead

    Flashbots

    Remote shop lead job

    About us At Flashbots, we're building the foundations of the future Internet and financial system. As an R&D organization, we focus on MEV through our dual engines of open research and breakthrough product development - like mev-geth, Flashbots Protect, MEV-Boost, MEV-Share, Flashblocks, and BuilderNet. Our vibe is accelerationist, exceptional, kind, and independent. We are explorers, innovators, builders, and thinkers. We thrive on action, curiosity, and impact - driving the future in an iterative way while keeping an eye towards the long term version we want to see in the world. As Operations Lead, you'll own the day-to-day running of the Ops team so the wider org can move faster with fewer bottlenecks. You'll partner with stewards and team leads, and bring structure to people, hiring, finance, legal, and planning workflows. This role is for someone who likes turning chaos into clear systems, leading a small team, and having real impact. What You'll Do Lead and support the Ops team through clear expectations, regular feedback, and day-to-day coaching. Own core operations processes across people, hiring, finance, legal, and planning, keeping them reliable and on time. Design and maintain lightweight rhythms for planning, goal tracking, and project management across the org. Translate high-level direction from stewards into concrete plans, timelines, and responsibilities. Build and refine simple systems, docs, and workflows so recurring work becomes predictable and less person-dependent. Use cutting edge tools to track data, monitor progress, and inform decisions. What We Look For Experience running or heavily owning operations in a startup, scale-up, or similarly ambiguous environment, including building or improving processes for people, hiring, or related ops areas. Comfort managing a small team while staying hands-on and close to the work. Proven ability to bring order and predictability to messy or under-defined work while consistently hitting deadlines, closing loops, and following through without heavy oversight. Demonstrated capacity to ramp quickly on new domains and tools and deliver value early, especially in support of internal teams as primary stakeholders. Clear, honest communication with leaders and ICs, paired with a low-ego, low-politics style that builds trust across different personalities. Who you are: At least 3-5 years in operations or adjacent roles, including meaningful time in leadership or people management. Proven experience leading or directly managing a small team. Strong analytical skills with comfort using cutting edge technology for tracking and decision-making. Demonstrated ability to design and run planning, goal-tracking, or project management systems. High attention to detail and clear written and verbal communication. Comfortable reporting to a steward and operating with influence rather than title. Nice-to-haves Technical background (e.g., engineering or technical IC experience). Experience in people ops, recruiting operations, finance, or legal coordination. Prior work in founder-led, steward-led, or otherwise complex internal org structures. Familiarity with crypto, web3, or decentralized organizations. Details that matter Significantly above market rate equity compensation package Unlimited PTO with a high level of freedom and autonomy for your work Attractive health coverage package for US employees $3000 Yearly budget for your individual learning and development goals Work alongside the brightest minds in the crypto space Help save the world by ensuring crypto remains decentralized, permissionless and censorship-resistant Remote working, while we have a preference for EU/US time zones, you can work from anywhere in the world Paid travel - 2 x team on-site in different parts of the world per year plus periodic travel to events At Flashbots, we are committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, religion, sexual orientation, age, or disability status.
    $68k-113k yearly est. Auto-Apply 32d ago
  • Security Operations Lead

    Freshpaint

    Remote shop lead job

    Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales - customer data is the raw material for each function at a modern business. For highly regulated businesses in healthcare, it's always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it while following patient privacy laws ….until now. Something as simple as running ads to get more users is simple for an e-commerce of software company to do. But common web analytics and advertising tools collect sensitive user identifiers and healthcare information automatically. Those same tools are not HIPAA compliant. We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others. In short, we help healthcare marketers promote access to care and safeguard patient privacy at the same time. This is an important, complex problem in a massive market (healthcare is 20% of the US GDP). Our customers manage their customer data with: Privacy Platform. We help healthcare providers automate their website's + app's HIPAA compliance, and safeguard patient data. This is our core product today Future additional product lines! Our core product provides a platform that we're building marketing applications on top of. We're fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don't care where you're located, we only hire within the US. Many of our team is concentrated in various metro areas like SF or NYC. To balance out our remote-ness, we gather the team 2x times per year for offsites. We're backed by leading investors including Y-Combinator, Intel Capital, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more. Who we are: Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator's S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since. In 2022 the government issued updated guidance around HIPAA, basically making our software a requirement to use for healthcare companies. As a result, we're one of the fastest growing software companies on earth right now. Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Pendo, Iterable, Quantum Metric, and Retool. If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home. About the Role We're looking for a Security Operations Lead to own and drive Freshpaint's operational security initiatives. This role will serve as the connective tissue between our engineering, compliance, and operations teams, helping us maintain and continuously improve our security posture. You'll manage day-to-day security operations and lead key security programs, including penetration testing, SOC 2 audits, and HITRUST R2 certification efforts. You'll also help scale our security processes as we grow, ensuring we stay proactive and compliant across frameworks. What You'll Do Own and manage Freshpaint's recurring security compliance programs, including SOC 2 Type II, HITRUST R2, and other certifications or audits as needed. Coordinate and manage annual penetration tests and follow through on remediation activities. Maintain and continuously improve Freshpaint's security controls and documentation. Partner with engineering and product teams to operationalize security best practices across systems, tools, and processes. Support risk assessments, vendor security reviews, and internal audits. Act as a key point of contact for external auditors, customers, and vendors on security-related matters. Drive security awareness and education initiatives across the company. Qualifications 3+ years of experience in security operations, GRC, or compliance at a SaaS or cloud-based company. Strong understanding of security frameworks and standards (SOC 2, HITRUST, ISO 27001, etc.). Experience managing audits and working directly with assessors and penetration testing vendors. Familiarity with cloud infrastructure (AWS, GCP) and modern software development practices. Excellent project management and cross-functional communication skills. You're organized, detail-oriented, and excited by the challenge of building scalable security programs in a fast-moving environment. Bonus Points Experience with automation tools for evidence collection or continuous compliance. Prior experience working in a startup or high-growth environment. Relevant certifications (CISA, CISSP, CISM, or HITRUST CCSFP). Perks & Benefits We take care of our team-here's a peek at what you get when you join: Competitive pay + generous equity (10-year exercise window) Fully remote (U.S. only) with a $150/month coworking stipend Half-day Fridays, every Friday Unlimited PTO-with a required 2-week minimum Top-tier health, dental & vision (100% covered for you, 80% for dependents) 2 “Treat Yourself” days a year-$100 and a day off, just because Generous parental leave Epic offsites twice a year (past trips: Greece, Jackson Hole, Cabo, wine country + more) And more-check out our careers page for the full list.
    $68k-113k yearly est. Auto-Apply 26d ago
  • Headcount Planning - Lead Operations Technical Services

    Paylocity 4.3company rating

    Remote shop lead job

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Lead Operations Technical Services-Headcount Planning role is the principal leader in managing the implementation and maintenance processes for the Headcount Planning product. This includes providing leadership, coaching, training, and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Lead meets with and provides coaching and feedback to their employees around areas of improvement and must be able to identify and effectively communicate areas of training improvements. The Lead identifies areas of success and offers praise and positive promotion of a job well done. The Lead is instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The lead must collaborate with internal partners working across operations, product teams, and sales partners to help form and scale team processes for the best client experience and achieve business goals. The preferred candidate has knowledge in the following areas; Financial Planning and Analysis, Headcount Modeling and Forecasting, Process Improvement, Software Implementation, HCM Industry Experience. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members • Provide training and assist with coaching and development of new and existing team members • Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles • Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager • Developing and implementing action plans to improve team or individual performance • Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach. • Works with team members and managers to develop and communicate process improvements and updates to the team • Handles some setups and assists in creating procedural documentations to transition more complex projects to the Support Team • Request enhancements for internal systems or partner interfaces to improve workflow for the support team as well as the support of our partner • Research and communication with Customers, External Partners, and internal service staff to answer all inquiries • Ensures quality service to our internal and external customers from their departments support team • Works with all resources to become well rounded on all aspects of their designated department • Keep track of team metrics and use them to measure staff performance and incentives • Subject matter expert in key areas of their department Education and Experience • Bachelor's degree preferred • Prior experience in a customer facing role is required • Prior experience leading a team • Prior experience with Payroll and/or Retirement Plans is a strong plus. • Prior experience dealing with financial concepts. • Knowledge of data retrieval from a relational database, (such as Access) a plus. • Prior experience in an accounting role. • Prior experience in a managerial, lead, or mentoring role Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $63.6k-90.8k yearly 14d ago
  • Physician Operations Lead

    Expedient Staffing Solutions

    Remote shop lead job

    The Operations Lead will be responsible for assisting in the management of daily operational processes for medical group clients across several regions. The Operations Lead plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying work-flow issues and providing solutions. With sharp attention to detail one would discern client problems and communicate/escalate root cause issues to appropriate parties. The Operations Lead must be able to proactively monitor daily work-flow and staff productivity while adhering to key revenue performance and quality metrics across multiple physician group systems. This job if for a remote position and pays $26.00/ hour. Responsibilities: Responsible for deployment/implementation activities for our physician revenue cycle clients Implementation activities include initiatives in the deployment of the people, process, technology, and analytics standard model Understands and communicates trends and required actions to improve key revenue metrics and performance to Director and client revenue cycle executive leadership Mitigates end-to-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced quantitative analysis on core financial metrics. Serves as a subject matter expert on the physician revenue cycle model Develops industry knowledge that serves as a foundation for career progression Interprets basic data sets and create data analyses to drive desired results. Responds to ad-hoc client requests and develops solutions in a timely manner. Coaches client staff and managers to improve workflow and operational performance. Provides value-add feedback to leadership on development of project plans. Required Qualifications: Obtained Bachelor's degree in Accounting, Finance, business Administration, Healthcare Administration, or other science related field. Experience in an analytical environment and evidence of organization skills. Exemplary problem-solving abilities and practical analytical competency to identify trends using data. Functional computer knowledge, including Excel spreadsheets, pivot tables and Microsoft Office products. Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed. Ability to work independently and collaboratively with a team on multiple tasks and assignments. Some travel may be required in the future based on business need Desired Qualifications: Medical group revenue cycle experience Proficiency with tools like Excel (vlookup) and PowerPoint
    $26 hourly 60d+ ago
  • Shop Foreman

    Batth Trucking Inc.

    Shop lead job in Columbus, OH

    Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off About Us: We are seeking a skilled and experienced Shop Foreman to work and lead our service team. The Shop Foreman will work with the mechanics and also oversee daily shop operations, manage technicians, and ensure that repairs are completed efficiently and to the highest standards. The ideal candidate will have strong leadership abilities, technical expertise in diesel repair, and a dedication to delivering excellent service. Key Responsibilities: - Supervise and manage shop technicians, ensuring productivity and quality of work. - Coordinate daily shop operations, including scheduling and workflow management. - Inspect completed work to ensure adherence to safety and quality standards. - Provide technical guidance and support to technicians as needed. - Oversee parts inventory and ordering to maintain efficient workflow. - Communicate with customers to provide updates on repair progress and address concerns. - Ensure compliance with company policies, safety regulations, and industry standards. - Conduct regular performance evaluations and provide training to develop team members. - Work collaboratively with management to improve shop processes and customer satisfaction. Qualifications: - High school diploma or equivalent; technical certification or degree in diesel mechanics is strongly preferred. - Proven experience as a Shop Foreman, lead technician, or similar role in a diesel repair setting. - Extensive knowledge of diesel engines, diagnostics, and repair processes. - Strong leadership and team management skills. - Bilingual (English/Spanish) strongly preferred. - Proficient in using diagnostic equipment and shop management software. - Excellent organizational and problem-solving abilities. - Strong verbal and written communication skills. - Commitment to maintaining a safe and efficient work environment. Compensation: - Competitive hourly rate: $20-$32 per hour, based on experience. - Overtime opportunities. - Comprehensive benefits package including paid time off, and paid holidays. Why Join? - Work in a supportive, team-oriented environment. - Opportunities for growth and advancement within the company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $20-32 hourly 30d ago
  • Client Operations Lead

    Terra Holding Co 4.5company rating

    Remote shop lead job

    We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do Own the successful delivery of projects across your book of accounts, from kickoff through completion Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom) Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client Track project goals and ensure measurable progress toward client outcomes and overall success Who You Are You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end. A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks A clear and confident communicator who knows how to build trust and drive alignment across clients and teams Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed Perks & Benefits In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year 100% company funded health insurance, with dental and vision options Paid parental leave 401(k) plan to help save for your future Permanent remote work option Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM) Monthly wellness stipend and quarterly employee appreciation gift One-time reimbursement for work from home equipment Monthly team bonding sessions Pre-tax commuter benefits The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day About Terra Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies. Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth. Terra is also an equal-opportunity employer. We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law). Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
    $35k-47k yearly est. Auto-Apply 38d ago
  • Pre-Op Clinical Lead

    Ohiohealth 4.3company rating

    Shop lead job in Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The RN Clinical Leader provides leadership and coordinates the design, development, implementation and evaluation of the program services within area of responsibility. The RN Clinical Leader assures quality, service, and satisfaction goals are met. Monitors efficient utilization of resources and financial performance; assures productivity standards are met. Day to day, they collaborate with department leaders to manage the daily operations of their department. **Responsibilities And Duties:** 75% Performs Clinical Operation/Supervisory duties to ensure quality, services, and satisfaction to clients served. Serves as a direct care provider when needed and appropriate, maintaining recognized standards of clinical practice and patient care. Coordinates the integration of the interdisciplinary team to achieve effective patient outcomes or flow, efficient utilization of resources and patient satisfaction. Directs, delegates, and/or engages in treatment of patients and families to achieve optimal health outcomes. Serves as a central resource person and maintains open and accurate lines of communication for all customers. Creates efficient schedules for the interdisciplinary staff and patients to assure the appropriate staff/skill mix. Establishes systems, processes, standards, and structure and works collaboratively with Leadership to assure smooth operations, safety, patient satisfaction, effective service delivery and achieving desired results. 10% Participates in recruitment activities. Performs staff development. Acts as a clinical resource for interdisciplinary staff members and facilitates learning. Appraises interdisciplinary staff performance and provides formal and informal feedback, goal setting, and on-going supervision. Assures appropriate orientation. Communicates with the interdisciplinary staff, in tandem with Leadership, through regularly scheduled staff meetings, memos, informational and educational updates. 10% Participates on unit and hospital-based committees and initiatives to improve clinical practice and patient outcomes Performs departmental audits. Rounds daily on patients and/or associates to observe and obtain information about the patient experience and associate satisfaction. Provides real-time feedback and coaching to associates on connecting and anticipating and meeting patient and family needs; every patient, every time. Acts as a communication liaison for students and vendor representatives. 5% Assists the direct manager with maintaining and identifying budget needs through cost effective practice. Assures cost efficient use of department resources **Minimum Qualifications:** ACLS - Advanced Cardiac Life Support - American Heart Association, BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing **Additional Job Description:** Current RN licensure in the State of Ohio BSN required at 5 years of employment BLS - Basic Life Support Minimum 2 yrs. clinical experience **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Surgery Pre-Op Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $32k-42k yearly est. 60d+ ago
  • Branch Operations Lead - Columbus Central West - Columbus, OH

    Jpmorgan Chase & Co 4.8company rating

    Shop lead job in Columbus, OH

    JobID: 210696985 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.
    $72k-93k yearly est. Auto-Apply 3d ago

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