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  • Mission Operations Lead (Systems Engineer) 3/4 -TS/SCI Clearance (Space/Satellite Systems)

    Northrop Grumman 4.7company rating

    Shop lead job in Dulles Town Center, VA

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SCITRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Space Systems is seeking a Mission Operations Lead to oversee a geographically distributed operations development team. This role supports the development, preparation, and execution of high-tempo on-orbit spacecraft activities, including Launch and Early Orbit Operations and specialized test activities. The Mission Operations Lead will provide technical and operational support to the program, guiding all program activities related to design, development, testing, and delivery of technical requirements, while ensuring contractual cost, schedule, and performance commitments are met. Responsibilities: Manage and participate with a development team, provide guidance, and ensure effective execution of tasks. Tasks include: Collaborating with systems engineers to develop operational documentation for on-orbit checkout and commissioning of satellites Conducting testing using simulators and resolving discrepancies Developing and testing command procedures, telemetry pages, and other products derived from vendor-provided documentation Developing test procedures and executing system-level, end-to-end tests with the spacecraft Supporting mission readiness activities, including mission rehearsals, mission timeline development, and post-launch test development Supporting launches, including shift work, for instrument and spacecraft LEO&A activities Modifying existing operations procedures to incorporate lessons learned from in-flight performance and developing new procedures as required Act as a liaison between the operations team and internal/external stakeholders, ensuring clear communication and alignment on program goals. Collaborate with operations and satellite vehicle teams to prioritize, build, and align strategies that enhance operational efficiency in a multi-vehicle environment. Support internal and external customer meetings through proficient verbal and documented communication (e.g., MS PowerPoint, MS Word, MS Excel). Ensure strong mission integration and onboarding, facilitating smooth transitions of systems and software into operational environments. Travel and shift work will be required to support launch and operational activities This position can be filled as a Principal Engineer (level 3) or Sr Principal Engineer (level 4) depending on years of experience and qualifications. Basic Qualifications: Bachelor's degree in Engineering or related STEM field Active or Current Top Secret clearance with the ability to obtain SCI at time of application. Minimum of 5 years (level 3) or 8 years (level 4) of relevant experience U.S. citizen Experience as a Technical Lead or in another leadership role in a program office, demonstrating strong team-building and interpersonal skills. Proficient in configuration management, tracking, and providing updates for Contract Data Requirements List (CDRL) items. Strong technical communication skills, with the ability to convey complex engineering concepts to diverse audiences and deliver outstanding verbal and written communications, including persuasive presentations to external customers during milestone reviews. Experience writing technical documents for both internal and external customers. Prior experience conducting on-orbit mission operations or resolving satellite/ground system anomalies System engineering experience or significant classwork in system engineering or system design Preferred Qualifications: Active TS/SCI experience Ability to collaborate within a team of diverse, geographically dispersed individuals to achieve mission success. Experience with Satellite Mission planning and Rendezvous Proximity Operations. Familiarity with fleet management or multi-vehicle operations environments Experience with lights-out operations, spacecraft, or ground system automation. Familiarity with tools such as Confluence, JIRA, Sharepoint, and Teams. Primary Level Salary Range: $110,000.00 - $155,000.00Secondary Level Salary Range: $137,000.00 - $196,000.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $137k-196k yearly Auto-Apply 6d ago
  • Shop Your Way - Head of Legal Solutions (Credit & Loyalty)

    Shop Your Way

    Remote shop lead job

    Do you consider yourself an innovator, a builder, a game-changer? Do you have what it takes to transform the payments, loyalty, and commerce space? Do you want to help develop and scale truly “never been done before” services and technologies? If yes, then we want to hear from you at Shop Your Way SYW OverviewShop Your Way (“SYW”) is a high-growth FinTech and e-Commerce enablement platform that leverages a proprietary technology infrastructure to service some of the largest and most innovative brands in America. SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard, along with a leading mobile app and digital destination. When bundled together as part of our Pay Your Way (“PYW”) service, we have a truly differentiated loyalty + credit solution for our business partners and their customers, without the hassle of setting up a direct credit relationship with a bank or underwriter. This integrated module makes it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business. Today, we're providing this “loyalty-card as a service” to Raise (gift cards) and Way (mobility) - two of the “Andreessen Horowitz Top 50 Marketplaces” - and other national brands. Now, we're expanding our offering to include other new application services while also unlocking new channels. SYW is at an exciting inflection point, built for scale and driving growth. Key Highlights include:● Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor● Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio● Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)● Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business● A sizable (9 million active) yet hyper local member base of active shoppers● A valuable rewards currency, with more new places to burn - from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs● A multi-tender, proprietary “wallet” with rewards, gift cards, and credit● Platform can be white-labeled and quickly integrated into existing retail and loyalty systems ************************* Role Summary: Head of Legal Solutions (Loyalty + Credit) The Head of Legal Solutions (Loyalty + Credit) is responsible for leading, driving, and implementing all legal, risk, compliance and related initiatives for the SYW Rewards and Mastercard programs. Notably, this role will serve as the Legal Lead with our partners at Citibank and elsewhere. This leader will build the foundation for compliance based marketing in the fintech space. GROW THE BUSINESS (80% FOCUS) Lead initiatives and manage high-impact special project work streams with a results-driven focus to deliver solutions across: credit and lending, consumer protection & privacy, and financial services marketing Translate new business development strategy, goals, and initiative details in a succinct and clear manner; provide direction and guidance on the programs for/with/to Citibank Accelerate speed to market of new opportunities by being the single point for legal review of contracts, as well as with Citibank Develop the legal operating model and processes that move with speed while maintaining the required level of risk and compliance rigor Engage with the product and function coverage teams, in order to partner to develop and apply Program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework Develop creative solutions and well-reasoned legal-business cases that accelerate and advance the go-to-market efforts Advise function/business/product management and teams on regulatory and compliance issues; develop and “sell in” credible challenges and arguments in favor of the solutions Serve as a subject matter expert on Citi's Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk RUN THE BUSINESS (20% FOCUS) Oversee the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product Anticipate and address potential legal risks with business partners Analyze and scope the impact of new and complex regulatory developments across senior function/business/product, including cross partner implications Manage strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit Serve as the senior compliance risk officer responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels Understanding the evolution of the Consumer Financial Protection Bureau (CFPB) to guide our business as we continue to evolve both our technology and marketing platforms Design and lead compliance and control reviews Requirements: J.D. Degree with a minimum of 8+ years or proven hands-on experience driving and supporting credit product, credit marketing, and credit risk/compliance programs across branded, co-branded, and/or general-purpose cards Deep understanding and experience in consumer lending and protection, including Compliance laws, rules, regulations, risks and typologies; including but not limited to CCPA, TCPA, GDPR, and more3+ years experience with credit card marketing Fair Lending & Consumer Financial Protection Act expert Experience with advising teams leveraging algorithms and business specific data to serve credit card ads to potential customers Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Excellent written, verbal and analytical skills Must be a self-starter, flexible, innovative and adaptive; able to successfully navigate complex and novel legal/business situations Highly motivated, strong attention to detail, team oriented, organized
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • Strategy & Operations Lead

    Pinterest 4.6company rating

    Remote shop lead job

    Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. As a Strategy & Operations Lead, you'll be a key strategic partner for Global Content Organization leaders across strategy, operations and processes. You'll be responsible for leveraging analytical and strategic thinking to shape and drive key content priorities. You will drive critical projects end-to-end from strategy to execution, including connecting the dots between global strategies and regional execution, needs and insights. In this role, you'll also partner closely with our Content leadership team and XFN partners to develop and bring to life data-driven strategies to accelerate growth globally. What you'll do: Work directly with key Global Content Organization leaders on critical strategic, organizational and operational projects designed to grow the creator ecosystem, team productivity and operational efficiency. Structure and execute projects by developing work plans, gathering and synthesizing relevant data, leading analyses, building relevant working groups, and developing final recommendations. Leverage insights from key business drivers, trends and operating metrics, and communicate recommendations to GCO leadership and the broader organization. Work with and influence cross-functional teams including Analytics, Product, Finance and Business Operations. Connect the dots between global programs and regional execution and needs. Proactively identify and redefine opportunities that improve and scale our business (e.g. processes, systems, operational improvements). What we're looking for: 8+ years of professional experience in management consulting, investment banking, corporate strategy, or equivalent experience in a technology/media company. Demonstrated problem solving experience leveraging data-driven business insights and structured thinking. Experience with content and creator ecosystem. Proven ability to drive impact in a complex, fast-paced environment. Organized, detail-oriented and strategically focused, with a bias for action. Understanding of tech platforms plus experience in systems and tools to support pipeline management. Strong analytical skills - familiarity with SQL and independently querying and structuring data required, Tableau and Salesforce preferred. Strong communication skills, with an ability to present to senior executives and engage with all parts of the organization. Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex landing page to learn more. In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration 1-2 times annually, and therefore can be situated anywhere in the country. #LI-REMOTE #LI-JH4 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only$118,543-$244,059 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
    $118.5k-244.1k yearly Auto-Apply 1d ago
  • Cloud Operations Lead

    Mantech 4.5company rating

    Remote shop lead job

    **MANTECH** seeks a motivated, career and customer oriented **Cloud Operations Lead** to join our team. This is a remote position As the Operations Lead **,** you will have the opportunity to grow and lead the Cloud Operations Team for a NAVSEA cloud infrastructure program. The Cloud Ops team includes technical, security and programmatic related requirements as well as providing ongoing support to the engineering and cyber teams. You will collaborate with a skilled team of peer leads and be responsible for the day-to-day management of the operations team. This position offers a great opportunity for managerial growth and experience in engineering and operational management. **Responsibilities include but are not limited to:** + Managing tasks and resources assigned to the Cloud Operations Team, and reporting on requirements and performance + Serve as a member of the Change Management (CM) Board and collaborate with engineering and cyber leads to develop cross domain solutions for new requirements + Utilizing existing task and resource management methods and supporting the further maturity of those processes in alignment with program direction and guidance + Propose and implement new tools and techniques to improve the management and efficiency of cloud operations + Managing and maintaining the program's online knowledgebase to include program and technical documentation, processes, and policies + Developing and documenting Standard Operating Procedures (SOPs) and processes for operational tasking + Enforcing programmatic standards for official and internal documentation and deliverables + Managing the team help desk and providing monitoring and metrics on the performance of the help desk + Research and assess emerging technologies and methods from the DoD, DoN, and commercial sectors for potential program integration and innovation + Travel up to 25% **Minimum Qualifications:** + High School Diploma + 6+ years of relevant experience, with at least 2 years in engineering, cybersecurity, or operations, and 2+ years of experience working with cloud systems deployed at multiple Impact Levels (IL2, IL4, IL6) within DoD-approved Cloud Service Providers (e.g., AWS, Azure) + Must have experience managing technical teams and/or projects + An active CompTIA Security+ certification or a higher-level DoD-approved security certification is required + Must obtain the AWS Certified Cloud Practitioner certification or any AWS Associate- or Professional-level certification within three months of hire + Must be familiar with federal compliance and guidance, including FISMA, RMF, Federal Enterprise Architecture Framework, DoDAF, NIST Cybersecurity Framework, NIST 800 series, FedRAMP and cloud-based security controls + Experience with cloud brokerages, preferably Navy **Preferred Qualifications** : + Bachelor's Degree + 5+ years cloud experience in engineering or operations + Familiarity with Infrastructure as Code (IaC) based architecture + Familiarity with Git, GitHub, and Markdown + AWS Certified Cloud Practitioner and/or any AWS associate or professional level certification **Clearance Requirements:** + Must have an active Secret security clearance **Physical Requirements:** + Prolonged periods of sitting or remaining in a stationary position. + Ability to move throughout the office and operate standard office equipment as needed. + Regularly required to communicate with coworkers, management, and customers, including delivering presentations and sharing information accurately and clearly. + Must be able to interact and communicate professionally with ManTech employees, clients, and stakeholders. MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.
    $76k-103k yearly est. 4d ago
  • Operations Lead

    Fleek

    Remote shop lead job

    Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator. Role specific details Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate. You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives. Preferred Skills At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation Experience working cross-functionally across operations, finance, and product teams Experienced in setting up customer service tools and processes Experience in marketplaces, early stage startups is a plus Ability to wear-multiple hats Benefits We at Fleek believe in happy employees :-) Comprehensive healthcare coverage Exclusive employee clothing drops courtesy Fleek Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe. Shared ownership: Being On Fleek means you'll own a part of it
    $93k-163k yearly est. 60d+ ago
  • Detail Shop Lead / Supervisor (flat rate) 780660 (Alexandria, VA)

    Teph Seal Auto Appearance

    Shop lead job in Alexandria, VA

    Available Are you a team player who is focused on providing exemplary customer service and who performs well in a fast paced work environment? Teph Seal Auto Appearance, a privately-held company, operates detail/reconditioning centers in auto dealerships across the United States. Our strong team of dedicated professionals is our most powerful asset, allowing us to develop dynamic detail solutions for a wide variety of auto dealerships. Our culture of challenging the status quo makes each employee a key contributor to our success and a vital part of our thriving entrepreneurial-minded company culture. Responsibilities Performing and/or supervising all functions relating to the effective operations of the store including review, on a continuous basis, the general business climate for the store and adjust staffing, materials and inventories as needed. Maintain the facilities of the store to produce high quality service. Ensure customers are serviced at the highest level of satisfaction through quality service/products, courteous employees and quick response to all customer inquiries and/or complaints establishing conclusions in a timely manner. Perform opening and closing duties on a daily basis. Driving, detailing, and cleaning vehicles. Compensation: FLAT RATE Qualifications The ideal candidate will have 2 or more years of management and detailing experience The ability to read and comprehend instructions and information. A valid driver's license and a good driving record. The ability to demonstrate good judgment. Neat and professional appearance Teph Seal is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. We offer a comprehensive compensation and benefits package and all the tools necessary to be successful. Our offerings include: Medical, Dental, Vision Plans, Life Insurance, Paid Time Off and 401(k) Retirement Plan with company match. We provide a collaborative work place with growth opportunities for career minded individuals.
    $39k-73k yearly est. Auto-Apply 5d ago
  • Pigment Operations Variable Cost Transformation Leader

    0003-The Chemours India

    Remote shop lead job

    As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. HELP SHAPE THE FUTURE OF CHEMISTRY AND THE WORLD From the frontline to the back office, every Chemours employee is part of something bigger than themselves as together we work to create a better world through the power of our chemistry. Chemours is a $6.3 billion company with a portfolio of products and processes that enable technologies and products that people use every day in their lives. From cellular phones to lower emission vehicles, to 5G communications and clean energy from hydrogen, we're collaborating with customers to make these innovations more capable. Simply said, we use our chemistry to change lives, shape markets, and redefine industries-one improvement at a time. Chemours is seeking a Pigment Operations Variable Cost Transformation Leader to join our growing Titanium Technologies Transformation team. We are seeking proactive and results-driven Transformation Leads to join our Transformation Office. The Pigment Operations Variable Cost Transformation Lead will be at the forefront of shaping, planning and helping execute our highest-priority fixed cost initiatives, redesigning core businesses processes, and helping TT manage significant change across our Pigment Manufacturing Sites. You will collaborate with passionate initiative owners to define charters and business cases, set roadmaps, and establish KPIs, while ensuring seamless project oversight and providing a challenger perspective to ensure success. Your analytical prowess will be put to the test as you track and monitor progress, enforce data and reporting standards, and foster transparency and accountability. You will have significant exposure to business leadership and the opportunity to collaborate with cross-functional experts. This role will be a full-time role. It will report directly to the Pigment Operations Senior Director and collaborate with the TT Transformation Leader. The responsibilities of the position include, but are not limited to, the following: Develop the variable cost improvement strategy (3-5 year) for Pigment Operations including, but not limited to Energy, Alarm & Process Control, Digital/Data/Automation and yield Collaborate closely with Digital and Data Analytics function to unlock additional value Drive the execution of the improvement strategy, including ownership for the reporting of progress versus key milestones Lead key initiatives in support of the strategy Shape the business case for new initiatives and overall development of transformation portfolio within Pigment Operations Variable Cost workstream Work closely with Operations, Digital and Technology teams amongst others to identify cost reduction initiatives across all opportunity areas. Focus areas would include reductions in overtime and contractor spend, leveraging automation and digital tools for process controls, improving Yields, etc Facilitate ideation sessions for new initiatives Define charters, roadmaps and KPIs for new initiatives Partner with initiative owners to develop rigorous and well-defined project milestones and timelines Provide coaching to project teams Provide a “challenger” perspective - surfacing risks and issues that may compromise initiative success Ensure projects adhere to data and tracking standards set forth by Transformation Management Office; Support tracking of initiative portfolio within own area Support roll-up of transformation-wide reporting ; Report out to senior leaders as needed. Share feedback and best practices from own area with Transformation Management Office and vice versa The following is required for this role: Bachelor's Degree Adequate experience to demonstrate credibility and build deep relationships with business leads and initiative owners Demonstrated experience successfully leading significant change Previous direct people management experience Understanding of how to use data / KPIs to track value, and manage value delivery risks Strong written and verbal communication and influencing skills, including with executives and senior leaders Ability to travel up to 25% The following is preferred for this role: Bachelor's degree in Engineering or Technical Discipline Meaningful past work experience in Pigment Operations Prior experience in Manufacturing or Technology Experience working in a matrix organization, requiring you to influence stakeholder without formal authority Benefits: Competitive Compensation Comprehensive Benefits Packages 401(k) Match Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Days We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. And we're proud to be Certified™ by Great Place to Work . Learn more about Chemours and our culture by visiting Chemours.com/careers. Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we're operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do. Pay Range (in local currency): $93,184.00 - $145,600.00 Chemours Level: 25 Annual Bonus Target: 8% The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans. At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry."
    $93.2k-145.6k yearly Auto-Apply 60d+ ago
  • Permit Operations Lead (Fully Remote)

    Permitflow

    Remote shop lead job

    PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction - accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we've powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence. We're entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We've raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates. ✋ Who you are? Construction Permitting Expert: You have extensive hands-on experience in construction permitting, with a thorough understanding of regulations, compliance, and the entire permit lifecycle. To be successful at this role will require excitement about this space and the construction industry at large. Customer-Centric: You excel at building and maintaining strong customer relationships, understanding your customers' unique needs, and identifying how PermitFlow can support their success and growth. Team Player: You're a crucial contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment. Analytical Thinker: Data-driven decision-making is your specialty. You are skilled at gathering, interpreting, and leveraging data to enhance customer conversations and improve processes. ✅ What You'll Do: Manage the Permit Process: Lead the full lifecycle of permit applications, including researching requirements, preparing forms, gathering supporting documentation, and submitting applications to authorities. Ensure Compliance and Accuracy: Guarantee that permit applications are completed accurately and include all required documentation to meet the standards of the relevant authorities. Monitor and Expedite Approvals: Track the status of permits and follow up proactively with authorities to move applications through the process as efficiently as possible. Customer Point of Contact: Serve as the go-to resource for customers, keeping them updated on permit status, timelines, and requirements. Generate Reports: Produce detailed reports on permit progress, providing regular updates to customers and stakeholders. Optimize Processes: Continuously identify opportunities for improvement, implementing best practices to streamline workflows, reduce bottlenecks, and increase operational efficiency. 🙌 Qualifications & Fit: 5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role, ideally within a SaaS or tech-driven environment. Comprehensive knowledge: Strong understanding of construction permitting processes, regulations, and compliance standards, with a keen awareness of how these vary across jurisdictions. Multi-state expertise: Experience working on permitting projects across multiple states or regions is highly preferred. Exceptional project management skills: Ability to juggle multiple projects and deadlines efficiently while maintaining attention to detail. Outstanding communication: Strong interpersonal skills, capable of working cross-functionally with internal teams, managing customer relationships, and collaborating with AHJs. Leadership experience: 2+ years of experience managing and mentoring teams, focusing on coaching, performance management, and driving team development. Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver top-notch service and support throughout the entire project lifecycle. Critical thinker and problem-solver: Ability to remain calm under pressure, quickly assess challenges, and find effective solutions. 💙 Benefits: 📈 Equity packages 💰 Competitive Salary ($USD) 🩺 100% Paid health, dental & vision coverage 💻 Company issued laptop 🎧 Home office & equipment stipend 🎤 Team building events 🌴 Unlimited PTO 📋 Interview Process: Initial assessment, 30 minutes Recruiter interview, 20 minutes Permitting take-home challenge, 1-3 hours, 3 day time limit Hiring Manager interview, 30 minutes Second Hiring Manager interview, 30 minutes Offer!
    $74k-126k yearly est. Auto-Apply 30d ago
  • Remote Growth & Revenue Operations Lead

    Smythos

    Remote shop lead job

    Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities
    $68k-113k yearly est. 60d+ ago
  • Revenue Operations Lead, Sales & Growth

    Pushpress

    Remote shop lead job

    PushPress is building the Intelligent Industry Ledger for boutique fitness. We're transforming how boutique gyms operate - and how the entire $100B fitness industry connects, transacts, and grows. Trusted by 5,000+ gyms and 500,000+ members, PushPress processes over $500M annually and is backed by Altos Ventures and Mucker Capital. We're evolving from a traditional business system of record into an AI-powered Industry Ledger - an intelligent infrastructure layer that brings order to a highly fragmented boutique fitness industry. By unifying disconnected operators, workflows, and data into a single platform, we're enabling faster decisions, new business models, cross-gym collaboration, and network effects that increase the value of every studio in our client base. We're a global team of builders, operators, and fitness fanatics on a mission to level the playing field for fitness entrepreneurs. If you're ready to help reshape an industry - let's talk. The Role As our Revenue Operations Lead - Sales & Growth, you will build, maintain, and optimize the systems, data, and processes that power PushPress's go-to-market engine. You will be responsible for maintaining the accuracy, automation, and visibility of our GTM operations primarily focused on the data and workflows that interact with our CRM and other Sales and Growth tooling. This is a highly cross-functional role that supports leadership decision-making through data integrity, process excellence, and automation efficiency. You'll thrive here if you are detail-oriented, operationally minded, and excited to build scalable foundations for growth in a fast-moving SaaS business.What You'll Do Maintain operational infrastructure for the Sales org, including territory management, and quota and attainment tracking. Partner with GTM leadership to build forecasting rhythms, quota tracking, and attainment reporting that create consistent, predictable revenue visibility. Build and iterate on revenue dashboards and pipeline reports that provide clear visibility into top-of-funnel conversion, stage velocity, and forecast accuracy. Analyze and assess the end-to-end sales process to identify bottlenecks, inefficiencies, and optimize areas identified for improvement Identify and implement systems for sales enablement, marketing automation, and productivity to improve conversion, attribution, and reporting Partner closely with cross-functional partners on priority GTM initiatives Own and maintain our targeting and audience database, ensuring data integrity, enrichment, segmentation, and governance to support efficient outreach and targeting. Identify and implement automation and system improvements that increase lead conversion, strengthen campaign attribution, and improve reporting accuracy across the GTM funnel. Own and maintain all GTM ETL/reverse ETL connections and data flows across scheduling, routing, organic social, native ad platforms, and data enrichment tools. What You'll Bring 6+ years of professional work experience in Rev Operations, Growth Ops, and Growth Strategy within a SaaS or technology-driven organization In-depth knowledge of sales and marketing processes, including lead generation, pipeline management, and revenue forecasting Fluency in using CRM systems (Hubspot/Salesforce), marketing automation platforms, and data analytics tools Exposure to AI-driven enrichment and automation workflows (Clay, n8n, or similar) Experience in driving process improvement initiatives and implementing sales enablement tools Strong analytical, modeling, and conceptual problem-solving skills, including familiarity with BI Tools such as Metabase, Looker, Tableau, or similar Proficiency with SQL/R/python Able to work with a high degree of autonomy in a fast-moving startup or a hyper-growth environment Exceptional communication and interpersonal skills, with experience collaborating across cross-functional teams and presenting insights and recommendations to senior leadership Preferred Skills and Experience CRMs & campaign tools (HubSpot, Salesforce, Intercom) Product analytics (Heap, Segment, Amplitude, Pendo, GA4 or equivalent) Collaboration tools (Slack, Notion, Google Workspace) Enablement/content tools (presentation decks, sales enablement platforms, content management) Background in fitness / SMB SaaS (you'll hit the ground faster) Familiarity with product analytics & AI tools Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (Company Sponsored 401k with Match) Life Insurance Unlimited Paid Time Off (and Public Holidays) Family Leave (Maternity, Paternity) Work From Home Stipend Equity Incentive Plan Company Issued Laptop PushPress is dedicated to fostering an inclusive and dynamic workplace. We're all about leveling up, and that means we don't tolerate any form of discrimination or harassment. We're committed to provide equal opportunities, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic info, veteran status, or any other legally protected characteristic. At PushPress, we're dedicated to helping both our technology and our team reach peak performance. Whether it's with your proactive approach, eye for detail, or drive to make a meaningful impact, we'd love to hear from you. At PushPress, we're all about pushing boundaries and achieving new personal bests-come join us and be part of our fitness-tech journey!
    $68k-113k yearly est. Auto-Apply 24d ago
  • Payments Operations & Incident Lead

    Highlightta

    Remote shop lead job

    About Neon One At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day. Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you're passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you. Payments Operations & Incident Lead The Payments Operations & Incident Lead is a central role responsible for the operational health, stability, and performance of all payment processing within Neon One. This individual will act as the primary point of coordination for payment incidents, system reliability, and operational risk mitigation across our payment ecosystem. You'll collaborate cross-functionally with Engineering, Risk, and Support to ensure every transaction flows seamlessly - identifying and resolving issues before they impact customers, and driving continuous improvement in how Neon One manages payments operations. Key Responsibilities Payment Incident Management (Tier 3 Support Lead) Act as the primary Incident Lead for all payment-related issues, including outages, processor errors, fraud spikes, and other critical payment events. Serve as the Tier 3 escalation point for complex payment support issues beyond standard support teams. Coordinate cross-functional responses to minimize customer impact and restore service quickly. Conduct post-mortem analyses for major incidents, identifying root causes and implementing preventative measures. Operational Health Monitoring & Analysis Proactively monitor real-time payment volumes, authorization rates, and success/failure trends across processors. Detects and escalates anomalies or performance degradation, ensuring rapid investigation and resolution. Deliver daily and weekly payment health reports to key stakeholders, highlighting risks and opportunities for improvement. Payment System & Risk Management Manage the operational configuration of payment gateways, processors, and internal systems. Partner with the Risk team to investigate and mitigate issues related to fraud, carding, chargebacks, and compliance. Collaborate with Engineering to test and roll out new payment features and system upgrades, ensuring operational readiness and stability. What You Bring Deep understanding of the payments ecosystem (gateways, acquirers, issuing banks, interchange, and card networks). Proven experience in Incident Management and leading responses to technical payment system issues. Strong data analysis skills and proficiency with SQL, Excel, or BI platforms for interpreting transaction data. Familiarity with payment-related risks including fraud, chargebacks, and compliance. Excellent communication and coordination skills under pressure, with strong attention to detail. Exposure to fraud monitoring systems or operational automation tools. Understanding of PCI compliance and payment system security standards. Why Join Neon One? At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other. How We Hire We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One's growth. Connect with us and learn more: Neon One on LinkedIn HighlightTA on LinkedIn
    $68k-113k yearly est. Auto-Apply 17d ago
  • Clinical Operations Development Lead

    Argenx

    Remote shop lead job

    Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP). As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table. A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication. To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas. During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP. The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement. Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action. The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA). The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective. As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines. The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs). Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM) The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs). ROLES AND RESPONSIBILITIES Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs). Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget. Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL). With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place. Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation. In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up. Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s). Drives the timely production of a qualitative Clinical Trial Concept Sheet. Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools). Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection. Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant. Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s). Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed. Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents. Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected. Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status. Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections. Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations. As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars. If applicable, acts as line manager of CTMs and/or CTAs: Interviewing candidates On-boarding of new direct reports Ensuring that assigned staff are trained Goal setting and review Mentoring and enabling the growth and development of assigned staff • Supports ClinOps and Global Company initiatives as applicable. SKILLS AND COMPETENCIES The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values. Global Strategic Drug Development experience and understanding. Strong interpersonal and stakeholder management Skills. Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry. Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts. Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed. Strong people management skills, leadership skills and team player. Line management experience is a plus. Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team. Strong verbal and written English communication skills (primary fluency or full professional proficiency). Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines. EDUCATION, EXPERIENCE and QUALIFICATIONS Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus. Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management). Experience in working in an outsourced model, including overseeing CROs and vendors. Rare disease and/or auto-immune clinical trial background is a plus. For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $318,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks. This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines. At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer. Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com . If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at **************** . Only inquiries related to an accommodation request will receive a response.
    $68k-113k yearly est. Auto-Apply 11d ago
  • Lead Operator Water/Wastewater Plant

    Tlingit Haida Tribal Business Corporation

    Remote shop lead job

    Subsidiary: KIRA Infrastructure Job Title: Water/Wastewater Lead Work Location: North Sound BOS - NAS Whidbey, WA Labor Category: Full-Time | Non-Exempt | CBA (Union Represented) Clearance Level: N/A Travel Requirement: N/A Pay Rate: $48.54/hour Health & Welfare: $7.15/hour up to 40 hours/week At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one. For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Scope of Work: Responsible for overseeing and performing a wide range of operational support to the Water/Wastewater Treatment Plant. This position serves as a lead, providing technical guidance, support, training and direction to other operators. In addition, the Lead provides documentation of operations for contract deliverables. Responsibilities: Water Plant Operations Operate and control treatment plant equipment to purify and clarify water for human or industrial use. Regulate flow of raw water and dosage of treatment chemicals (e.g., chlorine, polymer, fluoride) using electric motors, valves, and automated systems (SCADA/HMI). Monitor filtration and chemical mixing processes, adjust flow rates and pressure, and ensure proper water distribution. Perform backwashing, equipment cleaning, and routine maintenance using hand and power tools. Test water samples for acidity, turbidity, and chemical content using lab instruments. Record operational data and chemical levels. May also operate portable water-purification systems and assist with wastewater treatment as needed. Wastewater Plant Operations Operate and monitor sewage treatment and sludge processing equipment to manage flow and treatment of wastewater. Adjust valves, gates, and controls (manual or remote) based on readings from gauges, meters, and test results. Start/stop pumps, engines, and generators to support various treatment stages (screening, aeration, digestion). Maintain logs of plant operations and meter readings. Direct plant attendants in routine tasks and perform water quality testing using lab equipment. Perform preventative, operational, and corrective maintenance as required. Ensure work areas are cleaned and restored after maintenance tasks are completed. Adhere to company policies, procedures, and safety regulations. Perform other duties as assigned. Minimum Requirements: Possess knowledge, skills, and experience to perform the job. Must possess current Certification of Operators of Wastewater Treatment Plants per WAC 173-230. Per WAC 246-292, must possess current Waterworks Operator Certification-WWTPO 2 or higher, and WDM 2 or higher, and CCS. CCS Backflow Testing Certification and Backflow Specialty Plumbers License preferred. Additional licensure/certifications as required by the position, state, or contract. Understanding safety procedures and ability to work in compliance with OSHA and workplace safety regulations. Operators at Wastewater Treatment Plant may be required to undergo the series of Hepatitis vaccinations. Must be able to satisfactorily complete a Tier 1 Public Trust background check, if required for the position. Must be able to maintain the ability to access the government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands / Work Environment: Physical requirements include (but are not limited to) the ability to lift 50 pounds, pushing, pulling, carrying, stooping, bending, squatting, and reaching for long periods of time. Work may be performed indoors or outdoors in varying weather conditions. Must be able to work in confined spaces, at heights, and around various hazards with appropriate PPE. Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays. May be exposed to fumes, odors, dusts, gases, chemicals, oils, airborne particles or bloodborne pathogens, potential toxic or caustic chemicals, grease, smoke, gases, heat, cold, electrical currents, vibration, and other hazardous conditions including vehicular traffic and construction equipment All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws. Benefits: We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement. Equal Employment Opportunity: We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law. Reasonable Accommodation: If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.
    $7.2-48.5 hourly Auto-Apply 30d ago
  • Operations Lead

    Serenity Mental Health Centers 3.7company rating

    Shop lead job in Fairfax, VA

    Job DescriptionOperations Lead - Turn Your Competitive Edge into Leadership Success No Healthcare Experience Needed. You've trained for this. You know what it means to push through, to motivate a team, and to win - together. At Serenity Healthcare, we're not just hiring Operations Managers - we're recruiting leaders with a coach's mindset. Whether your background is in sports, fitness, coaching, or any high-performance field, if you're driven by competition, thrive under pressure, and know how to rally a team toward a goal, this is where you'll excel. No healthcare experience? No problem. We'll teach you the playbook - you bring the discipline, teamwork, and leadership it takes to win. Lead the Team. Raise the Standard. Change Lives. As an Operations Manager, you're not just managing a clinic - you're leading a team that delivers life-changing care. This is a high-impact, high-reward role where your leadership, resilience, and drive translate directly into real-world results. What You'll Do: Own your game plan - take full accountability for your clinic's success and performance. Coach like a pro - develop your team, motivate through challenge, and build a culture of excellence. Execute with precision - manage day-to-day operations, solve problems on the fly, and keep the team aligned. Track your stats - analyze KPIs, measure success, and push for continuous improvement. Lead with integrity - build trust, communication, and respect with staff and patients alike. Improve the playbook - identify opportunities to streamline, refine, and elevate the experience for everyone. What We're Looking For:Must-Haves: 3+ years of leadership or operational management experience Proven record of meeting goals, managing performance, and improving outcomes Strong communication and motivational skills Confidence in giving feedback and holding others accountable Grit and composure in fast-paced, high-pressure environments Ownership mentality - you don't just run the plays; you own the scoreboard Bonus Points For: Background in sports, coaching, fitness, or athletics Experience leading teams toward measurable goals Familiarity with scheduling tools or operational systems Proven success in performance-driven environments Why Serenity? Because We Build Leaders. At Serenity, we believe in promoting from within - our top performers become our future leaders. If you're looking for a place that recognizes hustle, rewards results, and develops talent, you've found your team. What You'll Get: Competitive pay + rapid growth opportunities 90% employer-paid medical, dental & vision insurance 401(k) with company contribution 10 PTO days (15 after one year) + 10 paid holidays Leadership mentorship and development programs A mission-driven culture focused on impact and excellence Who We Are: Serenity Healthcare provides science-backed, FDA-cleared mental health treatments that change lives. We combine human connection with cutting-edge technology like Transcranial Magnetic Stimulation (TMS) to help patients heal when traditional treatments haven't worked. Ready to Lead Your Next Team to Victory? Step into a role where your competitive mindset, teamwork, and leadership drive real results. This is where your next chapter begins - where your skills translate from the field to the front lines of healthcare innovation. Apply now and start building your leadership legacy. Serenity Healthcare is an equal opportunity employer. Employment is contingent on background check and drug screening. ment is contingent on background check and drug screening.
    $56k-98k yearly est. 9d ago
  • PKI Operations, Level 3 - PKI Ops Journeyman

    Dan Solutions 4.2company rating

    Shop lead job in Washington, DC

    Job Description CONTINGENT UPON FUNDING/AWARD REQUIRES AN ACTIVE/EXISTING TS/SCI WITH CI POLYRAPH High-Level Description: The PKI Ops Journeyman supports the management and operation of Public Key Infrastructure (PKI) systems, ensuring secure authentication and encryption services. Detailed Description: The PKI Operations Specialist will manage, configure, and troubleshoot PKI systems to maintain secure data communications across the enterprise. Responsibilities include issuing and revoking digital certificates, integrating PKI with other enterprise systems, and monitoring system health. The role also involves creating detailed documentation for PKI processes and providing technical support to end-users and system administrators. Requirements: · Bachelor's degree in IT, Cybersecurity, or a related discipline. · Security+ CE certification and TS/SCI clearance with CI polygraph required. · 5+ years of experience in PKI operations and support. · Knowledge of certificate authority (CA) tools and key management systems. · Strong troubleshooting and communication skills
    $52k-104k yearly est. 13d ago
  • Pharmacy Operations Lead - Express Scripts

    Cigna 4.6company rating

    Remote shop lead job

    As a Pharmacy Operations Lead Representative you will be responsible for the distribution of workload and monitoring of workflow for members of their assigned area to ensure assigned work is completed timely and accurately. Serve as a resource to supervisor and back up to Senior Technicians and team members. Schedule: Sunday - Wednesday; 5:00 AM - 3:30 PM What you'll do: * Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed. * Serve as the first line resource for questions/issues from team and shipping clerks, in coordination with supervisor; demonstrates leadership qualities consistent with the Express Way values. * Effectively manages issues impacting performance and productivity of team members; including documenting issues, offering solutions, collaborating with others, communicating status and escalating as needed. * Assist Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded. * Assist in the development, documentation and updating of policies and procedures for technicians, including specific training and validation material * Assist in training and validating technician staff regarding procedures, including one on one training and/or to group sessions as needed, ensure that all team members are cross trained to cover production functions. Other duties as assigned. What you need to do the job: * High School diploma or equivalent experience * Three + years of relevant working experience * Experience in a pharmacy dispensing setting is a plus * Pharmacy Technician license / certification / registration as required by state law * General PC knowledge: Microsoft Word, Excel, PowerPoint and email skills, preferred * Knowledge of standard concepts, practices, and procedures within a fast-paced fulfillment environment * Strong attention to detail with good organizational skills * Good verbal and written communication skills * Willingness to work a flexible schedule to accommodate heavy work volumes * Ability to stand for extended periods of time * Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions * Ability to lift up to 40 lbs. * Experience operating a forklift and pallet jack is a plus * Experience with carrier closing is a plus If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $83k-108k yearly est. Auto-Apply 22d ago
  • Body Shop Foreman

    Sabmd LLC

    Shop lead job in Sterling, VA

    Department: Body Shop / Reconditioning Company: Easterns Automotive Group Location: Sterling Reconditioning Center, Sterling, VA Easterns Automotive Group is hiring a hardworking, fast-paced Body Shop Foreman to lead workflow and quality in our high-volume reconditioning center. Prior body shop experience is required -hands-on repair or estimating experience (e.g., CCC ONE) both qualify. You'll assess vehicle damages, dispatch and manage work through the shop, conduct post-repair quality checks , and communicate status and next steps to management. Bilingual (English/Spanish) is a plus. Benefits At Easterns Automotive Group, we value every team member and invest in your success. When you join us, you'll enjoy the same comprehensive benefits package offered to our Automotive Technicians: 401(k) Retirement Plan - with a generous employer contribution Comprehensive Health & Dental Insurance - coverage for you and your family Opportunities for Growth - multiple career paths across our regional network Employee Discounts - preferred pricing on vehicles and services Air-Conditioned Shop - climate-controlled workspace for year-round comfort No Warranty Work & No Customer Cars - focus on prepping inventory only Weekends Off - enjoy Saturday and Sunday with friends and family Continuing Education Benefits - courses and certifications to build your skill set Responsibilities Assess damages on inbound vehicles; validate estimates/supplements as needed. Manage workflow & dispatch : assign jobs to techs, sequence repairs, and monitor cycle time. Quality control : perform post-repair inspections (fit/finish, color match, safety items) and release vehicles to detail/final line. Status communication : provide clear, timely updates to management on repair progress, holds, parts/sublet needs, and ETAs. Coordination : collaborate with parts, detail, and sublet vendors; escalate issues that impact throughput. Documentation : ensure accurate repair order notes, photos, and close-out in DMS/estimating systems. Safety & 5S : uphold safety protocols, PPE usage, clean/organized bays, and proper chemical/material handling. KPIs : track and help improve cycle time, touch time, rework rate, and on-time delivery. Qualifications Prior body shop experience required (foreman/lead, estimator, or production coordinator experience strongly preferred). Working knowledge of repair processes (structural, body, refinish) and post-repair QC standards . Estimating system experience (CCC ONE preferred) and DMS familiarity (CDK preferred) . Excellent communication, organization, and time management in a fast-paced environment. Leadership mindset: coach techs, set expectations, and drive accountability to quality and throughput. Bilingual (English/Spanish) a plus . Valid driver's license with a clean record; ability to lift 50 lbs. and move vehicles safely. Application questions (please answer in your application): Do you have experience with CDK ? (Yes/No; years) Do you have experience with CCC ONE ? (Yes/No; years) Are you bilingual (English/Spanish)? (Yes/No) Schedule Mon - Fri 8:00 AM - 5:00 PM (Shop open 6:00 AM - 6:00 PM for additional coordination needs)
    $62k-95k yearly est. Auto-Apply 27d ago
  • Body Shop Foreman

    Easterns Automotive Group

    Shop lead job in Sterling, VA

    Department: Body Shop / Reconditioning Company: Easterns Automotive Group Location: Sterling Reconditioning Center, Sterling, VA Easterns Automotive Group is hiring a hardworking, fast-paced Body Shop Foreman to lead workflow and quality in our high-volume reconditioning center. Prior body shop experience is required -hands-on repair or estimating experience (e.g., CCC ONE) both qualify. You'll assess vehicle damages, dispatch and manage work through the shop, conduct post-repair quality checks , and communicate status and next steps to management. Bilingual (English/Spanish) is a plus. Benefits At Easterns Automotive Group, we value every team member and invest in your success. When you join us, you'll enjoy the same comprehensive benefits package offered to our Automotive Technicians: 401(k) Retirement Plan - with a generous employer contribution Comprehensive Health & Dental Insurance - coverage for you and your family Opportunities for Growth - multiple career paths across our regional network Employee Discounts - preferred pricing on vehicles and services Air-Conditioned Shop - climate-controlled workspace for year-round comfort No Warranty Work & No Customer Cars - focus on prepping inventory only Weekends Off - enjoy Saturday and Sunday with friends and family Continuing Education Benefits - courses and certifications to build your skill set Responsibilities Assess damages on inbound vehicles; validate estimates/supplements as needed. Manage workflow & dispatch : assign jobs to techs, sequence repairs, and monitor cycle time. Quality control : perform post-repair inspections (fit/finish, color match, safety items) and release vehicles to detail/final line. Status communication : provide clear, timely updates to management on repair progress, holds, parts/sublet needs, and ETAs. Coordination : collaborate with parts, detail, and sublet vendors; escalate issues that impact throughput. Documentation : ensure accurate repair order notes, photos, and close-out in DMS/estimating systems. Safety & 5S : uphold safety protocols, PPE usage, clean/organized bays, and proper chemical/material handling. KPIs : track and help improve cycle time, touch time, rework rate, and on-time delivery. Qualifications Prior body shop experience required (foreman/lead, estimator, or production coordinator experience strongly preferred). Working knowledge of repair processes (structural, body, refinish) and post-repair QC standards . Estimating system experience (CCC ONE preferred) and DMS familiarity (CDK preferred) . Excellent communication, organization, and time management in a fast-paced environment. Leadership mindset: coach techs, set expectations, and drive accountability to quality and throughput. Bilingual (English/Spanish) a plus . Valid driver's license with a clean record; ability to lift 50 lbs. and move vehicles safely. Application questions (please answer in your application): Do you have experience with CDK ? (Yes/No; years) Do you have experience with CCC ONE ? (Yes/No; years) Are you bilingual (English/Spanish)? (Yes/No) Schedule Mon - Fri 8:00 AM - 5:00 PM (Shop open 6:00 AM - 6:00 PM for additional coordination needs)
    $62k-95k yearly est. Auto-Apply 27d ago
  • Geophysical Exploration Operations Lead

    Fleet 3.7company rating

    Remote shop lead job

    This role can be based in the United States or Canada, ideally in Pacific Time Zones for collaboration with our Australian teams. We offer remote working and have teams already spread across the Americas and Australia. The Operations Lead is responsible for the operational delivery of Fleet's Geophysical field projects across the Americas. The role combines strong knowledge of mineral exploration with project management, commercial oversight, and administrative control to ensure every project is delivered on time, to scope, within budget, and to Fleet's safety and quality standards. By maintaining close partnership with the Clients, Head of Field Operations, Project teams, Solutions and Accounts, the Operations Lead ensures early identification of risks, accurate revenue forecasting, and high client satisfaction. The role carries accountability for KPI tracking, operational dashboards, and supporting Fleet's satellite capacity management as the business expands into new regions. Role responsibilities This role will be responsible for but not limited to: Operational Oversight & Delivery Partner with the Survey Design Team, ensuring survey design integrates seamlessly with operational schedules. Ensure all projects are delivered on time, within scope and budget, and HSE compliant. Ensure field crew vendors has service orders in place prior to mobilisation. Manage Geode requirements, allocation, refurbishment, and scheduling. Oversee and maintain regional inventory for Geodes and associated equipment. Review daily operational reports, raising and tracking non-conformance items. Initiate and monitor customer success actions until resolution. Ensure all deliverables meet agreed scope, quality standards, and HSE requirements. Provide structured operational reports to the Head of Field Operations Support crew onboarding, training, and readiness processes for seismic and multiphysics projects. Active Seismic & Multiphysics Support Oversee multiphysics scheduling to ensure alignment with active seismic timelines. Provide operational assistance to ensure projects are resourced and executed smoothly. Develop third party processes Product & Manufacturing Interface Collaborate with Manufacturing to ensure new products are field ready. Provide structured feedback from field operations to guide product improvements. Support the rollout and integration of new seismic and multiphysics tools. KPI Management & Dashboarding Develop, track, and report KPIs covering delivery performance, utilisation, HSE compliance, and client satisfaction. Maintain operational dashboards to provide visibility across all international projects. Share metrics with the Exploration Operations Manager and key stakeholders to enable proactive decision-making. Satellite Capacity & New Market Support Support the setup of Fleet's satellite-enabled services in new countries. Assist in managing satellite capacity allocation for international projects. Provide operational insight to enable Fleet's expansion into new jurisdictions. Commercial & Financial Control Review and sanity check quotes in collaboration with the Scheduler and field crews. Support Accounts by aligning operational schedules with invoicing and revenue forecasts. Track deliverables against revenue targets and escalate risks early. Third-Party Oversight Ensure field crew teams, and other third parties are performing in line with agreed scope, timelines, safety, and quality standards. Address performance gaps promptly and escalate issues as required. What we are looking for: Key Skills and Experience At least 4 years experience in managing Geophysical Explorations teams. Strong operations management background in mining, exploration, or geophysics. Proven leadership of technical teams (survey design, multiphysics, seismic). Experience in KPI development, dashboarding, and performance monitoring. Knowledge of HSE frameworks and compliance. Familiarity with crew onboarding and mobilisation processes. Understanding of satellite-enabled operations and capacity management. Relevant Education in Mining, Geology or Geophysics Commercial literacy, including quote review and budget oversight. Strong stakeholder engagement and communication skills. About Fleet Space Fleet Space Technologies vision from the beginning was to build technologies to help humanity explore and connect the Earth, Moon, and Mars. As part of Fleet's founding vision, we also apply our technology to innovative solutions for defense and space exploration, including an upcoming mission to the Moon. Headquartered in Adelaide, South Australia, Fleet has rapidly grown to over 160 employees including a growing team in the USA, Canada, and beyond. We have raised over $200M AUD in venture funding, backed by premier investors including Blackbird, TVG, Grok, and In-Q-Tel including our most recent $150m Series D in December 2024, at a valuation of over $800m. In 2023 we were recognised by the Australian Financial Review (AFR) as the #1 fastest growing technology company in Australia. Company Culture As a company, we are revolutionising the exploration of new worlds with advanced space technology to build a more prosperous future for humanity. As a culture, we are ambitious, innovative, and collaborative and we put our customers first in everything that we do. Our company values guide us to our North Star of ambitious, collaborative success - AD ASTRA ("To the Stars!") Add Value: Obsessively add value for our customers Drive Excellence: Benchmark against the best Agile Action: Take Action. Independent, fast, frugal action Seek Truth: Be curious. Explore Take Responsibility: Make decisions and own them Radical Ideas: We are unique. We do things differently Always Deliver: We always find a way to get it done on time Our benefits include: We have an extremely flexible work culture, with a mix of onsite, hybrid and remote workers who take time for school runs, exercise and appointments. It's about getting the work done, not time at desk. Equity (ESOP) grants. 20 days of annual leave + 10 extra Wellness days per year. Learning budgets. Access to confidential Psychologist appointments via our Employee Assistance Program. Plenty of opportunity to be part of an amazing STEM program to create the next generation of explorers. Fleet is an Equal Opportunity Employer; employment with Fleet is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, colour, religion, gender, national origin/ethnicity, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $37k-65k yearly est. 21d ago
  • Coffee Shop Supervisor

    Md0008

    Shop lead job in Camp Springs, MD

    PJ's Coffee Of New Orleans in Camp Springs, MD is looking for a coffee shop supervisor to join our 14-person strong team. We are located on 4501 Telfair Blvd, in the Restaurant Row Apollo shopping center. Our ideal candidate is attentive, ambitious, and hard-working. Shop shift hours are Monday through Friday, 5:30am - 8pm, and Saturday/Sunday 6:30pm to 7pm. Supervisors must be availability must include ALL of these hours. Qualifications: 2+ years of experience in food service or retail management (coffee industry preferred) Flexibility to work mornings, weekends, and holidays as needed Proven ability to lead a team and manage operations effectively Excellent communication and organizational skills Strong problem-solving and decision-making abilities ServSafe certification (or willingness to obtain) Knowledge of how to conduct inventory and control waste Ability to analyze profit and loss statements General Job Description: Oversee operations of PJ's location Master the tasks required of baristas, bakers, and shift leads Work regularly behind the counter (minimum eight hours per week) and be available to cover any open shift Complete tasks designed by the Manager of Store Operations Abide by and enforce company policies and procedures Key Responsibilities: Lead, train, and motivate team to deliver outstanding service and uphold brand standards Manage daily operations, including staffing, inventory, scheduling, and cash handling Drive sales through social media, community engagement, promotions, and operational efficiency Ensure compliance with health, safety, and sanitation guidelines Foster a positive and inclusive team environment Handle customer feedback and resolve issues with professionalism Budgeting and monitoring inventory, labor, and restaurant costs to improve overall profitability Customer Service: Present a positive image of PJ's to baristas, other management, and customers Ensure that the store maintains excellent customer service as it pertains to the operation of the staff and physical upkeep of the store Communicate the standard of excellent service to the store staff Manage customer interactions with PJ's in a positive, knowledgeable, and profitable manner, befitting PJ's philosophy of service Respond to customer needs courteously and expeditiously Goals and Planning: Work to increase store sales and minimize waste Assess cost of goods and operational expenses to increase net income Develop store goals and create action plans Build and implement store budget Communicate goals to staff Assist with store marketing and develop marketing goals and outreach Personnel: Assess staffing needs of the store based on sales and operational needs Interview for store positions and hire quality people who can achieve the goals of their position, offering customers the products, service and atmosphere expected from PJ's Terminate employees as specified by store policies Maintain all employee records with accuracy, documenting all aspects of employee performance Create and publish store schedule weekly Ensure all shifts are covered, including when baristas call in or are unavailable Supervisory Responsibilities: Attend scheduled management meetings and management training sessions Ensure that each staff member understands and fulfills the description and expectations of their position Conduct Initial Staff Training and maintain knowledge, skills, abilities, and expectations of each barista throughout employment Work to expand staff and customer coffee knowledge Solicit ideas and input from the store staff to respond to their needs, creating a positive work environment which benefits the company at large Ensure that employees follow all store policies and procedures and safety rules Complete performance evaluations for employees according to the evaluation schedule or when deemed necessary Counsel employees regarding job performance Dismiss employees when standards, policies, and procedures are not met Operational Responsibilities: Monitor and guarantee quality of coffee, beverages, pastries and food served in the store Ensure that counter products are accurately and promptly prepared and served Maintain appropriate inventory level of products, supplies, coffee, and tea. Order as scheduled or when necessary, to create a quality offering for customers while controlling costs Ensure the store and equipment are properly maintained (repaired, cleaned, orderly, etc.) Respond to emergencies in the store, operational or staffing, at any time of operation Maintain safe combinations, store keys, and safe access and control all employee access Assist management in determining menu items Voice major store needs to the Manager of Store Operations Prepare daily bank deposits and weekly deposit forms To the greatest extent possible, resolve problems in all areas (personnel, staffing, structural, technical) so that when presented to the Manager of Store Operations a solution or possible solution is included in the presentation What We Offer: $17.00/hour plus bonuses for sales increases Employee discounts on all PJ's Coffee products A collaborative, upbeat work environment
    $17 hourly 60d+ ago

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