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Shop manager resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a shop manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in shop manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the shop manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some shop manager interviews.

Here are example skills to include in your “Area of Expertise” on a shop manager resume:

  • Customer Service
  • Taking Care
  • Work Ethic
  • Team Training
  • Product Knowledge
  • Payroll
  • Shop Operations
  • Shop Safety
  • POS
  • Sales Floor
  • Preventative Maintenance
  • Inventory Control
  • Inventory Management
  • Loss Prevention
  • CAD
  • Parts Inventory
  • Vehicle Maintenance
  • CNC
  • Equipment Maintenance
  • House Maintenance
  • Safety Procedures
  • Customer Complaints
  • HR
  • Customer Issues
  • Shop Equipment
  • Retail Sales
  • Store Training
  • Shop Maintenance
  • Store Operations
  • MIG

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the shop manager.

How to write shop manager experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are examples from great shop manager resumes:

Work history example #1

Automotive Technician

Firestone Complete Auto Care

  • Performed wheel alignments, brakes, front end, and changed tires.
  • Worked as an ASE Master technician maintaining and repairing customers vehicles while providing technical assistance to other techs in the shop.
  • Tested and certified as ASE Mechanic Diagnosed and repaired vehicles with own tools
  • Recommended merchandise to customers based on their needs and preference.
  • Worked various construction and maintenance positions in Erie, Florida and Georgia 2000 - 2011

Work history example #2

Surgical Technician

Kaiser Permanente

  • Helped with room set up, and turn over.
  • Created and organized arthroscopy cart and instrumentation to complement internalization of Kaiser arthroscopic surgeries.
  • Assembled OB delivery tables ensuring there are enough for the rooms.
  • Earned rapid promotion from Surgical Technician to Surgical First Assistant.
  • Provided lunch and afternoon relief to fellow scrub nurses.

Work history example #3

Assistant Manager

Cato

  • Managed morning and closing functions and paperwork.
  • Tasked with conducting training and pre-employment interviews, as well as opening and closing paperwork.
  • Maintained the filing system and ensured all paperwork was to be completed and organized.
  • Answered phone, faxed documents and monitored payroll.
  • Helped make sure employees were doing what they were supposed to.

Work history example #4

Call Center Representative

Alorica

  • Adhered to and deliver customer communication in a scripted environment.
  • Assisted customers with troubleshooting cell phone software issues.
  • Provided customers with accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.
  • Resolved customer's issues regarding billing inquiries, troubleshooting, upgrades and account information.
  • Received incoming calls for AT&T Communication.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Associate's Degree in military applied sciences

Monroe College, Bronxville, NY

2008 - 2010

Highlight your shop manager certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on shop manager resumes:

  1. Automotive Sales Professional
  2. OSHA Safety Certificate
  3. EPA Amusement Operators Safety Certification (EPA)
  4. Certified Manager Certification (CM)
  5. Forklift Safety and Inspector
  6. Certified Sales Professional (CSP)
  7. Certified Service Manager
  8. Air Conditioning Service Certification
  9. Certified Management Accountant (CMA)
  10. Certified Maintenance Manager (CMM)