Top Shop Manager Skills

Below we've compiled a list of the most important skills for a Shop Manager. We ranked the top skills based on the percentage of Shop Manager resumes they appeared on. For example, 16.4% of Shop Manager resumes contained Service Department as a skill. Let's find out what skills a Shop Manager actually needs in order to be successful in the workplace.

The six most common skills found on Shop Manager resumes in 2020. Read below to see the full list.

1. Service Department

high Demand
Here's how Service Department is used in Shop Manager jobs:
  • Coordinated and participated in General Motors satellite training program for the service department.
  • Started vibration analysis and laser alignment service department for the local industry.
  • Coordinated all efforts between parts/service department's daily activities.
  • Established operating procedures and guidelines for staff, service and supply, and maintained manufacturer expectations for the Service Department.
  • Write up estimates for customers through sales and service departments; work closely with insurance staff to process claims.
  • Communicated expectations with technicians, and kept store manager informed of service department status and needs.
  • Serve as liaison for vendors and service departments to acquire parts and facilitate equipment repairs.
  • Managed closing duties of service department, including cashier, and customer waiting areas.
  • Manage the Service Department and all associated work activities and employees.
  • Control service department costs to help boost company profits.
  • Service Manager for Bicycle Service Department.
  • Team Leader / Technician, Service Department
  • Managed 12 employees in service department.
  • Controlled parts and service departments.
  • Assist customer service department (including handling customers) with any Technical questions.
  • Salt Lake City, Utah I managed all aspects of the Service Department.
  • Supervised all aspects of the Present Service department, to include the Rental Vehicle department, and Fleet account management.

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2. Customer Service

high Demand
Here's how Customer Service is used in Shop Manager jobs:
  • Provided management/administrative/customer service support to department management staff.
  • Established and maintained an environment of superior customer service, enthusiastic and well-trained staff, and impeccable operational and visual standards.
  • Trained and managed volunteers, maintained inventory and cleanliness, creatively invented drink recipes, provided excellent customer service
  • Participate in food preparation, customer service and sanitation while overseeing the activities of restaurant personnel.
  • Managed inventory; Provided consumers with customer service; Interpreted blue prints to manufacture custom products
  • Received and processed customer payments, provided great customer service through constant customer interaction.
  • Supervised four to five technicians, maintaining shop profitability and excellent customer service.
  • Maintained customer service follow up logs to insure customer satisfaction and retention.
  • Established and enhanced relationships with membership by providing superior customer service.
  • Develop client relationships through exceptional customer service and attention to detail.
  • Provided exceptional customer service to walk-in and phone inquiry customers.
  • Presented excellent writing and speaking skills associated with customer service.
  • Demonstrated excellent interpersonal skills through telephone calls and customer service.
  • Performed outstanding customer service to ensure satisfied and loyal customers.
  • Deliver high levels of customer service including problem resolution.
  • Maintained favorable customer service and ensured complaints were resolved.
  • Established enhanced customer service through timely and efficient service.
  • Assisted customer service personnel with more difficult customer interaction.
  • Incorporated excellent knowledge of effective customer service principles.
  • Provided quality customer service to ensure return clientele.

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3. Shop Safety

high Demand
Here's how Shop Safety is used in Shop Manager jobs:
  • Operated within established procedures for assembly quality, shop safety, and customer requirements.
  • Maintained excellent shop safety record and conducted monthly safety meetings.
  • Established and enforced shop safety procedures.
  • Process production performance reports, maintenance scheduling, store room control, employ scheduling, new employ training and shop safety.
  • Billed customer services, material purchasing, inventory management, shop safety.
  • Ensured shop safety; compliance with OSHA and state level environmental standards.
  • Maintained shop safety and insured equipment was in proper working condition.
  • Make sure everyone complies with any shop safety program/OSHA/DOT standards.
  • Shop safety representative with zero accidents during my 1.5yr tenure.
  • Instructed students on proper tool handling and shop safety.
  • Train new hires on shop safety and equipment hook-ups.
  • Maintained records needed for reports including but not limited to employee records, hazmat materials and shop safety.
  • Engineered the electrical and mechanical diagrams needed to complete the equipment Implemented shop safety procedures and policies Responsible for 30 people

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4. Vehicle Maintenance

high Demand
Here's how Vehicle Maintenance is used in Shop Manager jobs:
  • Focused on applying operational knowledge of vehicle maintenance problem solving and adhering to industry regulations.
  • Address customer needs and make recommendations according to relative issues regarding vehicle maintenance.
  • Maintained inventory control and ordered all materials need for vehicle maintenance.
  • Assisted in Logistical Transportation and performed light vehicle maintenance.
  • Ensured electrical and mechanical maintenance Ensured vehicle maintenance.
  • Ensured the proper use of technical manuals, technical instructions, and directives during the procedures of vehicle maintenance.
  • Single handed controlled all front counter business transactions, including but not limited to all vehicle maintenance packages.
  • Appointed by the executive to manage the vehicle maintenance program, over the other twenty-six qualified candidates.
  • Direct employees on regular vehicle maintenance while attaining a productive work day, and meeting sales quota.
  • Optimized a lot of 150+ vehicles by improving product placement and tracking of vehicle maintenance requirements.
  • Manage the driver equipment service report process, review and schedule equipment and vehicle maintenance.
  • Organized and prioritized the light to heavy truck and tracked vehicle maintenance workload process.
  • Implemented usable tool tracking system Create and implement vehicle maintenance program Quote / Purchase tools
  • Composed and submitted yearly budget proposals for man-hours, equipment and vehicle maintenance.
  • Maintained deep client base for collision needs as well as vehicle maintenance.
  • Managed the vehicle maintenance plans for customers in the logistics field.
  • Oversee maintenance and monitoring of all company vehicle maintenance.
  • Managed the Vehicle Maintenance Shop and 11 Auto technician
  • Performed vehicle maintenance * Trained and oversaw employees * Responsible for the tracking of inventory * Sales representative
  • Cleaned fleet trucks Sustained Vehicle Maintenance Recorded and filed all maintenance performed on trucks Maintained shop cleanliness Performed various tasks as requested

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5. Hand Tools

high Demand
Here's how Hand Tools is used in Shop Manager jobs:
  • Repaired or replaces defective equipment/component parts using hand tools and power tools and reassembles equipment/components.
  • Repair or replace defective equipment parts using hand tools and power tools, reassemble equipment, and record maintenance information.
  • Adjust parts of devices or control instruments, using hand tools, levels, plumb bobs, or straightedges.
  • Use shop machinery for cutting/ fabrication also use hand tools and the plasma cutter or torch for cutting.
  • Trained workers by demonstrating repair maintenance of vehicles, using hand tools, welding, and grinding equipment.
  • Worked with many hand tools like drills, saws, hydraulic hole punches, tag machines, etc.
  • Operate various lathes, mills, plasma cutters, hand tools, power tools, pneumatic tools.
  • Repaired all hand tools, riding and walk behind trowels, backhoes and CAT 320C excavators.
  • Repair electric/pneumatic tools including but not limited to; all electric/air and hand tools.
  • Used feeler gauges, testing instruments, hand tools, power tools and pneumatic.
  • Handle an assortment of power and hand tools as well as operate a forklift.
  • Power tools, hand tools, computers, construction of signs, etc.
  • Provide assistance with operations dealing with the shop machines and hand tools.
  • Repaired equipment ranging from large excavators down to small hand tools.
  • Work with and maintain all types of tooling and hand tools.
  • Operated a tow motor daily and used hand tools.
  • Cut metal using machines and hand tools.
  • Utilized facility tracking system to keep accurate records of completed repairs.Used hand tools to change worn cutting tools.
  • Used all catreogies of hand tools, balancing & rotation machine and lift.
  • Operated hand tools to adjust functional parts of devices and controlinstruments.

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6. Inventory Control

high Demand
Here's how Inventory Control is used in Shop Manager jobs:
  • Inventory Control Custom fabrication for in-car Audio/Video/Security/Cellular equipment
  • Implemented computerized system of inventory control including bar-coding, monthly cycle counts, review of individual item usage and inventory levels.
  • Exercised oversight of vendor management, accounts payable activities, inventory control, logistical operations, and new business implementation.
  • Supervised all tire technicians and provided quality assurance supervision, training/scheduling of personnel and technicians, and inventory control.
  • Assisted in warehouse operations to include inventory control, overseeing equipment delivery schedules, & warehouse operations management.
  • Managed operation of the Printing Department including inventory control and management, staff supervision of four Pressmen.
  • Devised a system of inventory control to accurately account for merchandise and effectively decrease shrinkage.
  • Streamlined and standardized inventory control procedures allowing for an increased storage capacity of 10%.
  • Utilized computer based inventory control system to track inventory and determine parts procurement needs.
  • Facilitated retail operation; hired employees; oversaw inventory control; processed payroll.
  • Enforced all company and governmental safety requirements and insured inventory control.
  • Managed/Conducted e-commerce transactions, which include inventory control and quality assurance.
  • Inventory controls cooperate to insure proper ordering or receiving of inventory.
  • Adhered to state and company regulations regarding purchasing and inventory control.
  • Implemented inventory control system to track & maintain records accurately.
  • Maintain accurate computer inventory control and adequate quantities on hand.
  • Managed equipment logistics, inventory control, pick/delivery of parts.
  • Performed monthly purchasing and inventory control, and verification.
  • Oversee maintenance parts purchasing department and inventory control system.
  • Developed and maintained a FileMaker database for inventory control.

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7. CAD

high Demand
Here's how CAD is used in Shop Manager jobs:
  • Established relationships with telecommunications vendors and helped the Academy obtain and negotiate service level agreements.
  • Worked as Auto-Cad design capabilities.
  • Programmed and set up CNC equipment, utilizing G-Code, AutoCAD and Master Cam along with proven machining strategies.
  • Reason for leaving: Difference of opinions Job Title: Long-Term Substitute Teacher Type of Business: Academic
  • Produce shop drawing using AutoCad, estimate project costs, schedule production time, and oversee fabrication.
  • Assisted in developing the structural design of products using computer aided design (CAD) and software.
  • Create CAD drawings and CNC programs to machine all parts for the maintenance department, e.g.
  • Accomplished in AutoCAD, Made 2 Manage software, Microsoft Works, and Microsoft Word.
  • Performed work in the Engineering Department working with AutoCAD to produce machining and fabrication drawings.
  • Worked with; AutoCAD, CNC, Molding Machine and all other woodworking machines.
  • Design of applications to be used in simulated CAD stations testing complex units.
  • Maintain engineering documentation, drawings (ACAD), and modify as required.
  • Designed custom furniture on AutoCAD 2004 then created cut lists from those drawings.
  • Design or modify parts using AutoCAD from drawing or measuring actual part.
  • Created and maintained the schedule for all Golf employees including Outside Services/Caddies.
  • Draw program profiles with BOB-CAD for quoting, programming, and design.
  • Fabricated, altered and reviewed CAD drawings for avionics system installs.
  • Create 2D part and metal fabrication assembly drawings in AutoCAD 2011.
  • Design all rolls and guide roll configurations using CAD and FeatureCAM/FeatureTurn.
  • Developed plans for initial product markdowns, and implemented markdown cadence.

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8. Preventative Maintenance

high Demand
Here's how Preventative Maintenance is used in Shop Manager jobs:
  • Scheduled preventative maintenance to assure equipment reliability by following good practices in repair, inspections and following standards in new equipment.
  • Managed preventative maintenance facility with 3 employees * Assisted with driver operations * Managed maintenance scheduling along with parts inventory management
  • Performed preventative maintenance on existing equipment to keep it in compliance with all applicable regulations and company policies.
  • Controlled costs by managing inventory and assets, monitoring outside purchases, and implementing preventative maintenance programs.
  • Coordinated with other supervisors in scheduling preventative maintenance and other repairs to minimize down time.
  • Oversee maintenance preventative maintenance program and ensure compliance with corporate policies and government regulations.
  • Plan and implement preventative maintenance on all equipment and installations, upgrades and/or modifications.
  • Manage a preventative maintenance program designed to maintain equipment health and integrity.
  • Conduct timely preventative maintenance and reverse engineering for various sound/stage equipment.
  • Develop and execute vehicle and equipment preventative maintenance program.
  • Repaired and preformed preventative maintenance on machine tools.
  • Tracked all preventative maintenance schedules for company vehicles.
  • Performed preventative maintenance on presses and machinery.
  • Performed regular and preventative maintenance daily.
  • Develop Preventative Maintenance interval schedule.
  • Oversee a Preventative Maintenance Program that encompasses all production equipment, utilities, and facilities are maintained in a like-new state.
  • Repair and preventative maintenance for the entire fleet of specialized drilling rig moving equipment including Tulsa winch repairs and overhauls.
  • Completed preventative maintenance of a fleet of 12-15 tow trucks, heavy equipment and emergency response vehicles.
  • Created and maintained shop software to track vehicles, Preventative Maintenance practices, and project tracking.
  • Inform customer on correct tires, service repairs and preventative Maintenance to satisfy customer's needs.

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9. Sales Goals

high Demand
Here's how Sales Goals is used in Shop Manager jobs:
  • Meet and exceed shop-in-shop sales goals through team selling and partnership with department store staff in each assigned family of business.
  • Implemented new frame programs, trained staff, provided daily sales goals and other information to staff on daily basis.
  • Solicit engaging products to customers, including new and promotion sale items, to achieve sales goals throughout the week.
  • Manage a team of eight employees in search of sales goals and customer service in both sales and service.
  • Drive business by achieving and exceeding sales goals through knowledge and ownership of the business by tracking daily/weekly/monthly sales.
  • Set and keep track of individual sales goals for sales associates, ensuring goals reflect store business goals.
  • Lead in commercial sales for ink and toner and business project management in reaching all sales goals.
  • Achieved shop sales goals with a 5-person Management team and sales associate team ranging from 10-15.
  • Exceeded monthly sales goals all months and averaged 20 to 30 lessons and club fittings weekly.
  • Monitor location's success and cater to business needs in order to reach company sales goals.
  • Planned and scheduled appointments with high-end clients and utilized GUEST experience daily to achieve sales goals.
  • Motivate & mentor sales associates to ensure individual sales goals and AQUA targeted goals are achieved.
  • Ensured employees met and achieved individual sales goals as well as store goals set by corporate.
  • Exceeded in customer sales and service meeting quarterly and monthly sales goals consistently and efficiently.
  • Trained new framing associates, maintained sales goals, managed shop workload and customer correspondence.
  • Created a positive and proactive team selling environment to achieve weekly and monthly sales goals.
  • Create excellent shopping experience for customers while meeting and exceeding sales goals and performance benchmarks.
  • Led and motivated a small team of retail associates to attain competitive active-wear sales goals.
  • Achieve daily sales goals set by the company, ultimately to reach our yearly plan.
  • Maintain all employee sales goals, and lead marketing strategies to increase customer flow.

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10. Daily Operations

high Demand
Here's how Daily Operations is used in Shop Manager jobs:
  • Executed daily operations of automotive disability modifications.
  • Provided managers with status reports necessary to fulfill contract requirements and directed section supervisors in daily operations.
  • Manage daily operations of a facility that manufactures specialized high-capacity rotational molding equipment and vacuum chambers.
  • Executed daily operations of replacement parts inventory and ordering, maintained installation parts stock and replenishing.
  • Managed body shop daily operations, and budgets; Monitored personnel productivity and shop profitability.
  • Managed daily operations of the business and supervised all employees ensuring maximum customer service.
  • Oversee daily operations of small family owned auto repair facility.
  • Executed the daily operations of a ninety-nine vehicle Para-transit fleet.
  • Collaborate with CSC General Manager in directing daily operations.
  • Developed new shop procedures to enhance daily operations.
  • Executed daily operations of cellular and computer repairs.
  • Directed work assignments and general shop daily operations.
  • Provided timely supervision and management of daily operations.
  • Supervised and managed inventory for daily operations.
  • Handled daily operations of busy retail establishment.
  • Managed all daily operations and customer relations.
  • Purchased necessary items for daily operations.
  • Managed daily operations and facilities.
  • Managed all aspects daily operations.
  • Purchased ski equipment and maintained industry safety standards on equipment, in addition to hiring, training, and daily operations.

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11. Customer Relations

high Demand
Here's how Customer Relations is used in Shop Manager jobs:
  • Ensured positive customer relations from inception of work order to delivery of repaired vehicles.
  • Maintain customer relations by accurately quoting repairs and informing them of changing circumstances.
  • Deal effectively and efficiently with customer relations with positive conflict resolution strategies.
  • Enhanced customer relations by resolving customer and vendor issues timely manner.
  • Developed positive customer relations through friendly greetings and quality service.
  • Ensured positive customer relations assisting and problem-solving as needed.
  • Established new customer relationships sales for repeat business.
  • Established consistent repeat clientele through quality customer relations.
  • Maintained exceptional customer relations to ensure customer returns.
  • Job required heavy customer relations and interaction.
  • Maintained customer relationships by providing excellent service.
  • Provided customer support and maintained customer relations.
  • Maintained friendly and skillful customer relations.
  • Manage customer relations and communicate expectations.
  • Handled customer relations and ensured satisfaction.
  • Maintain customer relations and service agreements.
  • Enhance customer relationships and overall satisfaction.
  • Established long-term customer relationships with vendors.
  • Acquired and maintained customer relations.
  • Develop customer relations and feedback.

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12. Shop Operations

high Demand
Here's how Shop Operations is used in Shop Manager jobs:
  • Direct daily shop operations across safety, revenue, fleet maintenance and safety functions within fast-paced warehouse environment.
  • Maintained a variety of records and reports pertaining to letter shop operations using proprietary-based software.
  • Pursued seamless shop operations through ensuring the availability of physical and human resources.
  • Manage shop operations including safety, machine maintenance and personnel training.
  • Directed fabrication shop operations including drafting, planning and project management.
  • Run daily shop operations on cleaning equipment repair operation.
  • Organized and coordinated shop operations and procedures.
  • Managed and supervised shop operations and personnel.
  • Manage and facilitate shop operations.
  • Manage day-to-day shop operations, control maintenance costs, manage employee schedules, maintains the company fleet and all field equipment.
  • Led the day-to-day management of this golf facility with 300+ members, overseeing course, range, and pro shop operations.
  • Trained and mentored new toolmakers, supervised a staff of 9 toolmakers on a day-today basis regarding shop operations.
  • 32257Managed and coordinated drivers and shop operations to make sure the shop ran in an efficient and timely manner.
  • Manage all shop operations* Coordinate and prioritize the daily activities of our mechanics according to the needs of operations.
  • Manage all shop operations to include the repair and routine maintenance of 50 tractors and unlimited number of trailers.
  • Managed full shop operations, including, but not limited to scheduling, inventory, and customer service.
  • Performed the duties of Shop Manager, charged with acquisition of all necessary materials to facilitate shop operations.
  • Managed store revenue, stock, and volunteers, trained volunteers Coordinated with church staff for coffee shop operations
  • Oversee all shop operations, such as scheduling, inventory, ordering parts, maintenance, etc.
  • Finger Spacing, Tagging Mark Downs, Creating Sales racks and ultimately directing all retail shop operations.

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13. Machine Shop

high Demand
Here's how Machine Shop is used in Shop Manager jobs:
  • Machine shop start-up from empty warehouse/machine installation/operations/prototype through to certification.
  • Manage the machine shop production of in-house prototype parts and race team fabrication projects and work with team in completion scheduling.
  • Price tickets for all repairs performed, parts, and equipment sold through the Motor and Machine Shops.
  • Work as a team in the machine shop with tooling, inspection and other production and assembly departments.
  • Repair Motorcycles and Operate machine shop Interact with customers and give estimates Account for all shop income and expenses
  • Master machinist managed busy machine shop serving the timber, mining, construction, and fishing industries.
  • Managed operations of a small machine shop focusing on cleanliness and storage of company assets and supplies.
  • Coordinate with inspection, vendor administration, upper management, machine shop and shipping & receiving departments.
  • Managed a small machine shop and maintaining equipment and overseeing all day to day activities.
  • Managed overall shop activities in machine shop, engine rebuild shop and rotating equipment shop.
  • Coordinate with machine shops, supply shops, and vendors for repairs and shop supplies.
  • Surveyed and maintained all machine shop equipment to make it in proper working order.
  • Designated as Shop Manager for manufacturing, machine shop, installation and field support.
  • Audited the machine shop for safety, efficiency, and proper organization.
  • Supervised students in the machine shop to maintain a safe working environment
  • Implemented 5/S program for Lift shop/ Machine shop/ Traffic docks & maintained
  • Hired, trained and directed all employees in the machine shop.
  • Ordered all materials and supplies needed for the machine shop.
  • Worked as the only employee in a small machine shop.
  • Involved in all aspects of running small machine shop.

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14. Product Knowledge

high Demand
Here's how Product Knowledge is used in Shop Manager jobs:
  • Utilized extensive product knowledge to maximize each customer interaction and further development client base.
  • Provided in-depth product knowledge for all accessory components to modify products.
  • Assisted customers in product knowledge and customized equipment solutions.
  • Project Manager with constant availability and product knowledge.
  • Provided exceptional product knowledge to members.
  • Gained and distributed product knowledge for Fossil Men s leather goods; including bags, wallets, belts and accessories.
  • Designated Visual Mentor in Southeast FL region to lead and train Shop Managers for MK product knowledge and visual excellence.
  • Selected as store's only employee to attend national brand & product knowledge seminar, and trained staff upon return.
  • Ensured all staff had excellent product knowledge and were regularly trained on new merchandise, and tracked/addressed performance issues.
  • Drive top line sales by training employees how to sell off the wall, product knowledge and customer service.
  • Trained two sales team of about 7-10 employees and provided in-depth sales and product knowledge of both brands.
  • Cultivate department store sales team into selling specialist via visual excellence, clientele, and product knowledge training.
  • Coach Sales Associates on product knowledge through weekly meetings by using effective training outline plans for maximum results.
  • Mastered store operations, product knowledge, and areas of opportunities to increase sales to improve shareholder value.
  • Total sales of more than 1.5 million included intensive clientele training and product knowledge with specialist teams.
  • Go to showroom for seasonal buys in order to provide outstanding customer service and current product knowledge.
  • Conduct regular product knowledge, sales, and visual excellence training for in-store sales and visual team.
  • Develop and train the store management and associates on visual standards, product knowledge and company directives.
  • Exemplified great customer service and product knowledge in order to keep customers satisfied with their purchase.
  • Hire, train and supervise sales associates on the FF steps of selling and product knowledge.

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15. Sales Floor

average Demand
Here's how Sales Floor is used in Shop Manager jobs:
  • Led sales floor product merchandising and visual presentation management.
  • Receive, open and unpack cartons and totes; Move merchandise directly to sales floor, or stock room.
  • Purchased retail stock, created displays, decorated seasonally and maintained a clean and welcoming sales floor.
  • Started on sales floor did great and then was promoted to the buy part of the shop.
  • Directed all day-to-day activities on the sales floor and in the stockrooms as Trim Shop Manager.
  • Second, to maintain the shop and sales floor with a diverse and well organized inventory.
  • Handled day-to-day activities of sales floor and provided superior customer service to members and guests.
  • Created efficient routine within employees to quickly process inventory and display merchandise on sales floor.
  • Managed, hired, and trained a staff of five brand ambassadors for sales floor.
  • Priced merchandise, sorted donations and consignments, created layout of sales floor.
  • Set up and tuned gear then merchandised and sold on the sales floor.
  • Track inventory closely to maintain stock levels on and off the sales floor.
  • Rearranged much of the sales floor and improved lighting throughout the building.
  • Help Assistant Store Leaders manage the sales floor and keep associates busy.
  • Demonstrate strong leadership by engaging and supporting employees on the sales floor.
  • Maintained the stock levels and appearance on the sales floor.
  • Maintained stock on sales floor and in stock room.
  • Monitored sales floor activity, display merchandise, etc.
  • Attend weekly meetings and touring the sales floor regularly.
  • Maintain, recover and replenish sales floor and stock.

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16. Osha

average Demand
Here's how Osha is used in Shop Manager jobs:
  • Conducted and certified OSHA compliant Respiratory Fit Tests of respiratory equipment.
  • Preform repairs on all Fleet vehicles and attend to shop duties such as inventory and filling out DOT and OSHA Paperwork.
  • Head of operations of the garage with shop employees reporting directly to me and maintaining all DOT and OSHA regulations.
  • Worked with OSHA to correct safety violations, wrote company-wide safety policies and implemented the 5S safety program.
  • Administered all shop functions with assistance from management team and staff to ensure OSHA regulations were being utilized.
  • Lead and Manage 4 employees while ensuring all OSHA, state and federal guidelines were being followed.
  • Maintain shop standards and regulation in compliance with OSHA/HIPPA as well as the Texas Health Department.
  • Maintain inventory, forklift operation and supervised 4 employees and maintain packer shop to OSHA Specifications.
  • Adhere to all HazMat, OSHA, EPA, and other federal and/or state regulatory requirements.
  • Maintained E-line shop and yard in accordance with Industry, ATF, and OSHA Standards.
  • Help to develop work flow processes while maintaining OSHA and EPA standards within the shop.
  • Insure OSHA & company compliance, efficiency standards, budget, inventory and data reporting.
  • Monitored maintenance procedures, safety and OSHA / DOT compliance, licensing and permitting.
  • Verify all OSHA, DOT and FMCSA compliance and training is maintained and correct.
  • Ensured all personnel adhered to OSHA standards of safety and wore proper PPE.
  • Revise the construction procedure manual and incorporated OSHA work safety guidelines in same.
  • Performed daily inspections of greens mowers and complete machine inspections per OSHA standards.
  • Make sure shop and equipment was OSHA approved and maintain safe work environment.
  • Set up all safety training and procedures in accordance with all OSHA regulations.
  • Collaborated with engineering team to ensure all API and OSHA standards were met.

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17. Loss Prevention

average Demand
Here's how Loss Prevention is used in Shop Manager jobs:
  • Performed loss prevention duties by monitoring the camera system of the warehouse and performing daily inventory count of expensive merchandise.
  • Required duties included training, merchandising, loss prevention, inventory management, office work and customer service.
  • Worked with loss prevention to apprehend, conduct interviews, and write reports on suspicious activities.
  • Worked with other management and team members to address loss prevention issues and store layout issues.
  • Established an inventory control system for supplies and equipment for job tracking and loss prevention.
  • Execute and monitor loss prevention, decreased with 50% for that period.
  • Managed inventory controls and loss prevention procedures (drafting and implementation).
  • Communicated with Loss Prevention and HR to address any integrity issues.
  • Prepare store schedules, inventory control and Loss prevention control.
  • Spearhead all audit, and loss prevention efforts.
  • Supervised all loss prevention and cash office procedures.
  • Focus on loss prevention and reducing year shrink.
  • Completed daily paperwork and loss prevention audits.
  • Comply with all Loss Prevention monthly cycle counts and incident reporting to ensure annual inventory shrinkage is below company target.

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18. CNC

average Demand
Here's how CNC is used in Shop Manager jobs:
  • Manage 44 Tool and Die Makers, 8 CNC programmer/operators, 12 set-up personnel, 12 automation technicians and 71 operators.
  • Created processes for welding, CNC milling, grinding, turning, boring, special machine design and assembly and packaging.
  • Program all CNC equipment to machine the rolls to manufacture round bar from .738 +.010 diameter to 3.038 +.010 diameter.
  • Managed daily operation of swivel joint assembly, from CNC machine operation to testing, and selling of assembled mechanisms.
  • Provide CNC programming assistance and SOP for using fixtures on new castings transferred to the mechanical secondary operation department.
  • Managed shop of 4 workers, using CNC cutting equipment, all phases of cabinetry construction including finish work.
  • Provided programming, support & training for 3 CNC mills, 1 CNC lathe & various manual machine tools.
  • Cut and bend tubing using cut off saws and CNC tubing benders to build racing kart chassis.
  • Manage CNC department - schedule jobs, allocate work, supervise operators and verify accuracy of set-ups.
  • Job duties included CNC machining, manual machining, water jet, and running developing brake machines.
  • Started as a CNC Machinery Operator, and knowledgeable in all other Production Machinery and Stations.
  • Machine various components to a tolerance of .010, using both manual brake and CNC lathes.
  • Trouble shooting of cabinet shop CNC equipment, and composed corrective action reports on weekly basis.
  • Machined specialty and custom plumbing attachments on a lathe, both CNC and manual.
  • Operate CNC router for different materials such as acrylic, aluminum, plywood.
  • Led installation & implementation of CNC router for automated production of assembly parts.
  • Scheduled and maintained the Mill equipment and CNC Roll Lathes in the shop.
  • Rendered production drawings from primary sketches' for cutting and CNC work.
  • Use of CNC routing for fabrication of needed parts and materials.
  • Design and prepare files for CNC Plasma Cutting and CNC machining.

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19. Inventory Management

average Demand
Here's how Inventory Management is used in Shop Manager jobs:
  • Key Accomplishments * Enhanced the accuracy and efficiency of 100,000 piece inventory management by installing a computerized inventory system.
  • Assisted with inventory management and maintained accountability for over $1 million of accountable inventory.
  • Inventory management, computer assisted sales and quotes, customer awareness and service satisfaction.
  • Conducted multiple physical inventory counts to assess the effectiveness of the inventory management software.
  • Developed a system and templates for invoicing, inventory management and website/marketing strategy.
  • Implemented & maintained tooling inventory management system based on consumption.
  • Trimmed cost and expenses through activities including inventory management.
  • Inventory Management by deterring theft and maximizing sales generation.
  • Coordinated inventory management, and financial security.
  • Inventory Management and purchase orders.
  • Control parts ordering, QA checks, estimating, receivables, and inventory management and establishing new business.
  • Shop Manager/Automotive Technician Sales Management duties Diagnose and repair vehicles OVER SEE ALL SHOP ACTIVITIES INCLUDING INVENTORY MANAGEMENT.
  • Diagnose and repair of lawn equipment, parts ordering, inventory management, forklift operator and customer service
  • Maintain corporate directed standards for visuals, product launches, inventory management, staffing and customer service.
  • Instituted a just-in-time inventory management system that reduced inventory carrying costs by over 20%.
  • Worked with team members to design and implement an entirely new inventory management system.
  • Developed business partnerships and inventory management, which reduced build cost by 20%.
  • Inventory management: Maintained optimal levels of materials, system components and tools.
  • Inventory management of over 10 product lines consisting of thousands of individual products.
  • Inventory management: Eliminated material outages that used to be a weekly occurrence.

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20. Repair Shops

average Demand
Here's how Repair Shops is used in Shop Manager jobs:
  • Maintain professional business relations with dispatch, law enforcement, and with local repair shops.
  • Filled out paper work and delivered trailers and trucks to repair shops.
  • Called on local repair shops to acquire radiator repair business.
  • Team member involved in the implementation of LEAN and Six SIGMA concepts for Eight Divisions encompassing 56 manufacturing and repair shops.
  • Evaluated the production of both repair shops during OIF IV.
  • Coordinated assigned work to second party repair shops.

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21. Order Parts

average Demand
Here's how Order Parts is used in Shop Manager jobs:
  • Write out repair request and order parts meet and greet customers and their concerns.delegate work to other techs also assist in repairs
  • Book appointments, dispatch jobs to shop crew, order parts, bill jobs and track shop crews billing hours.
  • Order parts from the most reliable and cost effective vendor also letting the customer know cost and downtime for equipment.
  • Assess maintenance costs, order parts, solve customer complaints, and implement strategies for maximizing efficiency and productivity.
  • Write quotes, prepare invoices, order parts, collect payment, delegate work, travel to events.
  • Utilized the internet, email, and telephone to locate and order parts from suppliers throughout the country.
  • Schedule appointments, write invoices, order parts, pick up parts if needed, and assist mechanic
  • Back order parts, set up sales and closed on sales, while displaying excellent customer service.
  • Order parts, or have front office order parts after reviewing parts and repairs with them.
  • Manage parts department and order parts as needed* Remove and replace tires on company owned equipment.
  • Order parts, repair semis, make the work schedule, and train new mechanics.
  • Maintain shop supplies, manage vehicle records, assign jobs/work to be done, research/order parts
  • Assign work to technicians, assist in diagnostics, order parts as needed for repairs.
  • Use of CCC One to write estimates and or supplements also e-order parts as needed.
  • Order parts and supplies needed for day to day services and upkeep of the shop.
  • Manage day by day work repairs and employees, order parts and customer service.
  • Order parts and be responsible for all numbers entered into our system.
  • Order parts needed, create and close all purchase orders and invoices.
  • Diagnose customer returned vehicle complaints and order parts when needed for repairs.
  • Tracked service schedule, and order parts on the SAMS E System.

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22. Parts Inventory

average Demand
Here's how Parts Inventory is used in Shop Manager jobs:
  • Maintain parts inventory to assure and minimize delays of operational needs by having excellent communication and working relationship with all vendors.
  • Ordered and maintained optimal supply and parts inventory while maintaining high levels of customer satisfaction.
  • Managed parts inventory including maintaining a working relationship with third party warehouses.
  • Controlled parts inventory, ensured quality control and assurance.
  • Reviewed parts inventory for accuracy and proper stocking levels.
  • Tracked and purchased critical spare parts inventory
  • Maintained warehouse inventory: component ordering, receiving freight, stocking, inventory count, operations check lists, parts inventory.
  • Reduced facility costs by 13% during first eight months though parts inventory reduction, process improvements and personnel placement.
  • Maintained a running log of all maintenance procedures, requisitions and parts ordered to maintain an on-site repair parts inventory.
  • Maintained and organized parts inventory and implemented a work order system to ensure all repairs were timely and efficient.
  • Keep track of parts inventory, plan for future parts purchases and create monthly/annual expense reports using Microsoft Office
  • Manage $400,000 worth of repair parts inventory, to include managing stock levels of bulk petroleum.
  • Maintained parts inventory levels of $500,000 and ensured that there was a zero loss inventory record.
  • Developed and maintained storage and filing system for a repair parts inventory worth over two million dollars.
  • Supervised and maintained the programs of Dispatching, Tool Control, Parts inventory, Calibrations and Modifications.
  • Manage parts inventory of $150K and an annual maintenance expense of around $1 million.
  • Set up work order systems, maintenance / inspection records, parts inventory, parts ordering.
  • Control overall location parts inventory which included ensuring accounting of parts, returns and credits.
  • Manage 6 mechanics, over see all aspects of shop, manage parts inventory.
  • Maintained Fleet (over 50 units), Manage Parts Inventory, Records & Scheduling

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23. Shop Supplies

average Demand
Here's how Shop Supplies is used in Shop Manager jobs:
  • Maintain shop supplies and inventory by communicating with distributors.
  • Maintained inventory of daily-required shop supplies.
  • Purchased any and all equipment and shop supplies, tracked inventory, and scheduled all work and contractors as required.
  • Diagnose and repair vehicles, Record customer and vehicle information, Create estimates and speak with customers, Manage shop supplies
  • Managed staff, time sheets, Payroll, Ordered Shop Supplies, and interact with clients, Personnel and vendors.
  • Managed inventory including ordering of new materials and shop supplies, materials on hand and ensuring quality of all raw products
  • Job duties: Overseeing the day to day operations of repairs, purchasing shop supplies and conducting sales calls.
  • Develop and manage a budget and expense reports for costume, prop, raw material and shop supplies.
  • Organize and manage storage of parts, tools, equipment, material, and other shop supplies.
  • Repair automotive needs, maintain shop supplies, help customers, open and close shop at times
  • Purchased truck parts and shop supplies, processed invoices assuring accuracy and on time payment.
  • Managed and maintained shop supplies, repair parts, tools, and equipment.
  • Perform price comparisons for parts/shop supplies and provide road calls for on-site maintenance.
  • Ordered all parts and shop supplies, shipped defective parts back to vendor.
  • Ordered shop supplies and performed general maintenance of shop machines and tools.
  • Order and maintain model shop supplies and numerous other duties as assigned.
  • Order automotive shop supplies as needed to ensure a properly stocked inventory.
  • Ordered and keep up with shop supplies/ parts needed to do installs.
  • Ordered all parts, office supplies & some of shop supplies/tools.
  • Inventory and order shop supplies, tools, parts and equipment.

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24. Customer Complaints

average Demand
Here's how Customer Complaints is used in Shop Manager jobs:
  • Responded to customer complaints by listening to their concerns and efficiently resolving problems resulting in customer support.
  • Conducted follow-up calls with customers to ensure total satisfaction and resolving customer complaints.
  • Managed customer expectations on turnaround times to reduce customer complaints to zero.
  • Ensured delivery of Automobiles and solved Customer complaints.
  • Managed inventory and handled customer complaints.
  • Communicate with customers to provide estimates and explain repairs, collect payments, and handle customer complaints.
  • Documented and contacted all customer to perform installer performance questionnaire, customer complaints and damage claims.
  • Use proper phone etiquette to greet customers, take orders, and resolve customer complaints.
  • Responded to written and telephone requests for customer Service, Customer complaints and Sales.
  • Managed staff hiring, bank deposits, customer complaints, and employee issues.
  • Conducted troubleshooting and diagnosed vehicles for issues based on customer complaints.
  • Handle any customer complaints or questions and solicit new business.
  • Handled customer complaints and full authorization to make shop decisions.
  • Resolved all customer complaints in a professional matter.
  • Resolve customer complaints and concerns regarding vehicle repairs.
  • Managed the shop and handled customer complaints.
  • Resolved customer complaints in all areas.
  • Handled all customer complaints and request.
  • Handled and Resolved Customer Complaints.
  • Handled customer complaints, workers.

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25. Bank Deposits

average Demand
Here's how Bank Deposits is used in Shop Manager jobs:
  • Open and close customer accounts, collect on weekly and biweekly payments, submit bank deposits and handle cash.
  • Submitted and reviewed payroll, filled out work orders and collected payments from customers and made bank deposits.
  • Open Shop daily, make nightly bank deposits, ensure all customers receive the best customer care available.
  • Open and close cash drawers every morning and evening and make bank deposits on specified days.
  • Collect payments of cash, checks, and credit cards and make bank deposits.
  • Handle accounting operations including purchase orders, bank deposits, and accounts payable.
  • Maintained and processed cash balances as well as bank deposits.
  • Maintain inventory, bank deposits, and staff training.
  • Perform weekly bank deposits and customer pick-ups and drop-offs.
  • Bank deposits were made every evening after business hours.
  • Quoted jobs, ordered parts, prepared bank deposits.
  • Assist in bookkeeping, payroll, and bank deposits.
  • Inventory control Office management with daily bank deposits.
  • Count down drawers nightly and make bank deposits.
  • Tally daily receipts and makes bank deposits.
  • Managed and scheduled staff members Handled and balanced cash drawers and bank deposits Maintained appropriate inventory levels and schedule orders

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26. Retail Store

average Demand
Here's how Retail Store is used in Shop Manager jobs:
  • Supervised retail storefront while running production during business hours.
  • Manage and Control section of retail store including basketball systems, football, volleyball, darts, toys and yard games.
  • Assisted JewelSmith to launch the shop and retail store, assisted staff with retail store sales, and designed jewelry.
  • Provided logistical support for over 18 years of retail store advertising and product line set-up for various industry conventions.
  • Work in retail store selling foot ware, scuba diving equipment, snorkel gear and other recreational items.
  • Operated a retail store with 3 other employees selling and installing car audio and aftermarket car accessories.
  • Managed operation of a 30-employee, 27,000-square foot retail store generating $7 million in annual revenue.
  • Plan, direct, or coordinate the operations of pawn shop and retail store.
  • Managed the two retail stores at the ski resort for a winter season.
  • Maintained parts and supplies inventory for retail store and repair shop.
  • Schedule co-workers to work their shifts in retail store.
  • Ensured compliance of retail store, second resale value and determined best marketplace to re sell items.
  • Maximize retail store sales through exciting in-store and external events, fitness workshops and trunkshows.
  • Retail Retail store Managed and maintained a retail store with a staff of 7-10 employees.
  • Established retail store from the ground up Managed inventory Trained new employees Implemented Point-of-Sale software system

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27. Heavy Equipment

average Demand
Here's how Heavy Equipment is used in Shop Manager jobs:
  • Performed measurements and calibrations on heavy equipment and machinery.
  • Moved heavy equipment into correct locations.
  • Rig sales and shop manager for oilfield repair and swabbing company, sales for service swabbing and heavy equipment rental and repair
  • Maintained a flawless record of safety for all training operations that frequently involved the use of heavy equipment and firearms.
  • Appointed as Hazardous Waste Coordinator and Safety Manager for Motor Transport, Heavy Equipment, Utilities, and Engineers.
  • Certified to drive and operate close to all military equipment, machinery, vehicles and heavy equipment.
  • Repaired all types of equipment, Agriculture, Heavy Equipment, Road Trucks and Light Duty Equipment.
  • Established and maintained a preventive maintenance program for a fleet of 300 plus pieces of heavy equipment.
  • Converted and dismantled military equipment using heavy equipment, and heavy machinery, and shop machine tools.
  • Shop manager/mechanic responsible for maintenance and upkeep of a very diverse fleet of vehicles and heavy equipment.
  • Managed service intervals and repairs on entire truck, heavy equipment, and small engine fleet.
  • Maintain shop and shop equipment for all auto technologies and heavy equipment training programs.
  • Maintained 20 trucks, trailers and heavy equipment in support of oil field services.
  • Scheduled repairs on equipment for rental fleet ranging from minor to heavy equipment.
  • Contracted with local construction companies for the repair of their heavy equipment.
  • Manage shop, equipment repair, fabrication, welding, Heavy equipment operator
  • Operate heavy equipment used for demolition, construction, and farm work.
  • Involved in all other responsibilities of running a heavy equipment mechanic shop.
  • Tracked and ordered inventory, tools, heavy equipment and vehicles.
  • Maintained and fixed shop machinery and other heavy equipment and vehicles.

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28. Insurance Companies

average Demand
Here's how Insurance Companies is used in Shop Manager jobs:
  • Complete estimates and supplements and supervise direct repair programs for major insurance companies while maintaining consistency with direct repair guidelines.
  • Maintain relationships with numerous domestic and international insurance companies, vendors, dealerships and agencies.
  • Worked closely with insurance adjusters and maintained beneficial relationships with the insurance companies.
  • Establish and maintain strong relationships with insurance adjusters at several insurance companies.
  • Supervised all repairs and communicated with customers and insurance companies.
  • Appraised vehicles and notified insurance companies of estimated auto damage.
  • Maintained top relations with insurance companies to supplement business.
  • Managed insurance estimates from multiple insurance companies.
  • Worked with individual insurance companies during the claim process to make sure everything was addressed and taken care for the customer.
  • Ordered parts, negotiated with insurance companies, customer service, wet sanded and polished vehicles, provided price quotes
  • Established working relationships with customers, insurance companies and parts salesmen to aid in strengthening the company brand.
  • Apprentice to shop owner performing vehicle damage appraisals for submission to insurance companies with over 300 appraisals supervised.
  • Establish and maintain good working relationships with insurance companies and both our internal and external customers.
  • Make bank runs and 3 times a week make sales calls on insurance companies and auto dealerships
  • Review repair cost estimates with customer and/or Insurance companies to secure agreement on cost of repairs.
  • Worked with selected insurance companies, fleet companies, and vendors in a collision body shop.
  • Increased revenue 12% by developing relationships with insurance companies to become a preferred provider.
  • Negotiated with insurance companies to obtain claim documents and checks for client's damages.
  • Settled losses on behalf of the company with insurance companies as well as customers.
  • Create estimates for customers and insurance companies using All Data and Mitchell Estimating programs.

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29. Setup

average Demand
Here's how Setup is used in Shop Manager jobs:
  • Performed physical maintenance on company computers, including initial configuration and setup, faulty parts replacement and diagnostic troubleshooting.
  • Burn in testing and customer setup/commissioning.
  • Implemented and organized Graduation Fairs three times a year, including room setup, vendor coordination, merchandise ordering, etc.
  • Oversee the production quality (aerospace) and deadlines, machine setups, machine performance and machine service if needed.
  • Designed and developed Order Tracking and Distributor modules which allow the shop manager to do order management and distributor setup.
  • Coordinate Shop Schedule Production, Program, Setup and Operate Swiss CNC lathes to produce close tolerance medical devices.
  • Led, designed and developed Shop Manager module which lets the Shop manager design and setup the store front.
  • Trained Techs on New Equipment and Methods of setup to increase Production and Maintain a High Level of Quality.
  • Assist in planning, sales, logistics, and setup of media, dealer, and consumer events.
  • Load, deliver, setup, deal cards and other casino games, tear down rental equipment.
  • Consulted with sales representatives to analyze, setup, and optimize professional custom frame services.
  • Loaded & unloaded Art, Kept Inventory of Stocked Art, Setup Displays For Art Shows
  • Assist in the setup/operations of gallery openings as well as other scheduled special events.
  • Exceeded weekly and monthly production goals of used car setups and days to lot.
  • Assisted artists with proper setup and break down before and after each appointment.
  • Established and setup new branch location and solely operated the business for owner.
  • General work included setup irrigation pumps, electric as well as diesel.
  • Help machine operators with problem solving, adjustments, and machine setups.
  • Project Manager for heat treat installation, setup, and qualification.
  • Document all processes for machine setup and update as necessary 4.

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30. Shop Inventory

low Demand
Here's how Shop Inventory is used in Shop Manager jobs:
  • Maintained shop inventory including apparel and golf equipment; assisted customers with equipment selection.
  • Planned, coordinated and executed year-end shop inventory project.
  • Maintain shop inventory Service Technician Responsibilities:.
  • Coordinated shop inventory and product usage.
  • Maintain and monitor shop inventory including but not limited to fuel, topsoil, decorative stone and boulders, maintenance supplies.
  • Managed shop inventory, ordered all supplies, scheduled staff work hours and coordinated all shipping and receiving of product.
  • Managed shop and shop inventory for vehicles that were company owned as well as customer owned and rental equipment.
  • Order all board shop inventory including: Boards, Boots, Bindings, Clothing, and accessories.
  • Managed golf shop inventory by considering price, availability, and supply / demand of each product.
  • Manage and maintain pro shop inventory using weekly reports of purchasing habits of members and guests.
  • Reduced shop inventory by 30% and achieved 100% shipping performance with 99% quality.
  • Performed end of the month inventory and keyed in data to update shop inventory records.
  • Maintained tool and shop inventory, ordering necessary supplies and lumber under a tight budget.
  • Manage condition and availability of shop inventory, tools, trucks and other equipment.
  • Work with outside vendors to secure supplies for shop use and maintain shop inventory.
  • Managed shop inventory, ordered all supplies, trained apprentices and coordinated all production.
  • Created displays, ordered and assisted with pricing and merchandising of shop inventory.
  • Purchased, merchandised and maintained all floral products and garden shop inventory.
  • Manage shop inventory, technicians, service vehicles, and customer relations.
  • Manage shop inventory; ordering, restocking, and scheduling repairs.

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31. Oil Changes

low Demand
Here's how Oil Changes is used in Shop Manager jobs:
  • Worked in an auto shop building and repairing vehicle for sales from oil changes to engine and transmission swaps.
  • Trained and hired employees, performed lube and oil changes, changed tires, and managed supplies and order.
  • Supervised 2 employees and worked in the tire shop changing tires, doing oil changes and general maintenance.
  • Perform general maintenance on customers vehicles including oil changes, tire changes, ball joints etc.
  • Managed parts department and daily shop duties including repairs ranging from oil changes to engine rebuilds.
  • Perform all types of engine repairs, from major transmission repair and replacements to oil changes.
  • Complete oil changes, winterize and air condition cleaning on all makes and models of vehicles.
  • Change Tires* Oil changes* Wheel Alignments* Manage Shop* Purchase orders* Transfer of products between stores
  • General automotive maintenance including oil changes, brake service, and engine repair.
  • Oil changes, alignments, brake jobs, misc mechanic work on vehicles.
  • Oil changes, tire rotations, writing up tickets, clean up, inventory
  • Performed regular maintenance, such as oil changes and cleaning and oiling.
  • Preformed oil changes, break checks, engine work and inspections.
  • Preformed oil changes, tire rotations, and balanced tires.
  • Repair automobiles' lights, tires and oil changes.
  • Perform oil changes on a number of different vehicles.
  • Oil changes to complete overhaul.
  • Tire Installer Perform tire repair to include flat repairs, tire balancing, and tire rotations and oil changes.
  • Assisted crew with oil changes, tire mounting,balancing, rotations, and mechanic work.
  • oil changes, brakes, wheel bearings, tires, stereo installs.

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32. Data Entry

low Demand
Here's how Data Entry is used in Shop Manager jobs:
  • Executed data entry on all warehouse transactions including inventory and new and existing orders for residential and commercial customers.
  • Ensured proper data entry of all pertinent information into company database.
  • Perform daily work activities including part sales, work orders, invoicing, and data entry into customer maintenance programs.
  • Handle a variety of tasks including inventory, customer service, and computer data entry, and stocking.
  • Assisted with inside sales and customer call in orders, as well as order verification and data entry.
  • Implemented a new data entry system to cut time and mistakes in collection and processing of data.
  • Receive phone orders from sand plants and customers, data entry and daily scheduling of loads.
  • Perform data entry in processing daily work orders into company based enterprise software.
  • Schedule appointments, answer phones, data entry, cleaning inventory and stock
  • Track Purchase Orders and assure accurate data entry on Excel spreadsheets.
  • Performed data entry of daily charges and accounts.
  • Completed weekly scheduling and data entry.
  • Answered phones, copy, fax, file paperwork,and some data entry when necessary.
  • Sign manufacturing Sales and customer service Data entry shipping and receiving
  • Managed cash drawers Maintained shop flow Input data entry Ensured all inventory was accounted for
  • Truck Driver with Class A CDL with Airbrakes Maintains Fleet Vehicles and Equipment Crane Operator Data Entry Maintains Trucking Schedule

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33. Repair Orders

low Demand
Here's how Repair Orders is used in Shop Manager jobs:
  • Worked directly with estimators to finalize repair orders.
  • Write repair orders with customers, assign work to techs, diagnose needed repairs, write estimates and sell needed repairs.
  • Prepared repair orders (RO) for repairs and services required; entering RO into service database system.
  • Reviewed financial and budget variances, reviewed repair orders or code and approved account payable documents.
  • Assigned repair orders to technicians based on experience levels and urgency of customers' needs.
  • Enter Repair orders, purchase orders, and log employee hours on a daily basis.
  • Schedule appointments, create repair orders, invoicing, and billing.
  • Create job quotes and write up repair orders for mechanics.
  • Open and close repair orders and invoices using TMT system.
  • Managed the progress of repair orders from creation to completion.
  • Worked in shop to complete daily repair orders.
  • Completed repair orders and explained repairs to customers.
  • Created and handled all repair orders i.e.
  • Dispatch all repair orders to the technicians.
  • Reviewed all repair orders and warranty claims.
  • Drafted customer estimates and wrote repair orders.
  • Review and close in house repair orders.
  • Handle all estimates and repair orders.
  • Open and closed all repair orders.
  • Write up estimates and repair orders.

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34. Troubleshoot

low Demand
Here's how Troubleshoot is used in Shop Manager jobs:
  • Scheduled and administrated fleet maintenance, assisted in troubleshooting problems with equipment, communicated availability of vehicles for service with dispatch.
  • Maintained internal online networking capability by performing basic computer maintenance and troubleshooting issues to ensure individual workstation function.
  • Work closely with all mining operations in troubleshooting and preventive maintenance on safety tracking and communication systems.
  • Assisted day-to-day facility operations, including overhauls, repair, troubleshooting, inspections and maintenance.
  • Perform basic troubleshooting on electrical, mechanical, hydraulic and pneumatic systems.
  • Scheduled and administered fleet maintenance, assisted in troubleshooting problems with equipment.
  • Provided technical support to assist with troubleshooting complex repairs and fault identification.
  • Performed a wide variety of troubleshooting skills and obtained customer satisfaction.
  • Replaced automotive parts and troubleshooting problems in addition to detailing cars.
  • Managed technicians and performed troubleshooting and diagnosis of problem vehicles.
  • Use Technical Troubleshooting to Rapidly and Cost-Effectively Solve Challenging Technical Issues
  • Performed on site vibration analysis, troubleshooting and engine installations.
  • Experience in locating and troubleshooting equipment and vehicle malfunction.
  • Operated and troubleshoot production machinery as required.
  • Participated in vehicle service and troubleshooting course.
  • Trained junior technicians in troubleshooting techniques.
  • Project troubleshooting & problem solving capabilities.
  • Specialized in troubleshooting wiring issues.
  • Possess master level diagnostic/troubleshooting skills.
  • Manage all shop equipment tools preventive maintenance repairs service records on All turf equipment gas and diesel electrical hydraulic diagnose troubleshooting.

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35. Phone Calls

low Demand
Here's how Phone Calls is used in Shop Manager jobs:
  • Performed additional administrative assistant duties by answering the routing phone calls and improved interpersonal skills.
  • Placed ads online and in print for vehicles for sale and answered telephone calls and emails regarding those vehicles.
  • Answer all phone calls and accepting orders to be put together from local car lots and scrapyards.
  • Shop Manager Oversees every aspect of running a shop from inventory to emails and phone calls.
  • Managed all office duties such as phone calls, faxing, filling, etc.
  • Placed periodic phone calls to crew leaders to check on job status and issues.
  • Answered customer phone calls, and taking and filling orders from around the globe.
  • Managed phone messaging system, incoming phone calls, daily mail and emails.
  • Take all incoming phone calls, scheduling appointments and check in all customers.
  • Paper work, answering phone calls, and scheduling appointments.
  • Stock shelves and cases when needed answer all phone calls.
  • Handled all phone calls and end of day money drops.
  • Ordered parts, handled phone calls and computer system.
  • Handled in going and outgoing phone calls.
  • Answer phone calls and questions when needed.
  • Handle phone calls and customers coming in.
  • Document all phone calls and actions taken.
  • Handled heavy volume phone calls.
  • Frequent follow up phone calls to couples in regards to their wedding or formal event, data entry, suggestive selling
  • Answer phone calls, schedule appointments, create or update customers and pets into computer.

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36. Shop Personnel

low Demand
Here's how Shop Personnel is used in Shop Manager jobs:
  • Supervised daily operations of warehouse and panel shop personnel.
  • Managed shop personnel and developed excellent customer relations.
  • Managed shop personnel and provided customer service.
  • Establish shop cleanliness and appearance levels and make certain that the pro shop personnel maintain the facility to those established criteria.
  • Job entailed supervision of two saw shop personnel, Scheduling machine usage, and hands-on production of specialty Items.
  • Controlled daily work load using complex computer systems, assigned work to shop personnel and managed crews.
  • Observed, mentored, developed and reviewed the performance and progress of mechanics and all shop personnel.
  • Created estimates, sold repair work and created a stable environment for shop personnel and customer base.
  • Assisted shop personnel in all phases of automotive and truck tire and exhaust system installations.
  • Managed all shop personnel and oversaw the scheduling of their work to meet customer needs.
  • Managed 12 shop personnel and all equipment in a carbide tool precision grinding factory.
  • Team consisted of 10 employees; welders, machinist and other shop personnel.
  • Oversee Sign Shop personnel coordinate billing, invoicing, and shipments of materials.
  • Assisted shop personnel with automotive electrical troubleshooting, and repair of shop equipment.
  • Coordinated job tasks and work scheduled for all shop personnel and review repairs.
  • Evaluate performance of all shop personnel through writing and conducting semi-annual performance reviews.
  • Maintained shop budget, supervise shop personnel, order shop supplies and materials.
  • Worked with corporate in the assistance of hiring shop personnel and training requirements.
  • Trained shop personnel in tool calibration, quality control, and inspection.
  • Coordinated the appropriate assignment and scheduling of jobs for all shop personnel.

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37. Body Shops

low Demand
Here's how Body Shops is used in Shop Manager jobs:
  • Improved fleet condition & appearance through strong negotiating skills w/ local body shops @ minimal cost to company.
  • Managed two Progressive Network body shops with an average annual revenue of $2.2 million.
  • Maintained warehouse as well as 2 employees and up to 50 body shops.
  • Developed systems and procedures to remain operations and generate revenue during three hurricanes while other body shops remained paralyzed.
  • Conducted re-inspections with outside body shops including vending to 20+ shops.
  • Shop Manager at one of our three family owned Body shops.

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38. Company Policies

low Demand
Here's how Company Policies is used in Shop Manager jobs:
  • Ensured a safe environment exists and that all maintenance and related activities are in conformance with company policies and regulatory requirements.
  • Promoted company's mission statement while following all company policies and government regulations.
  • Implemented, monitored, and evaluated effectiveness of company policies and procedures.
  • Promoted sales objectives and trained supervisors in company policies and procedures.
  • Monitor and enforce company policies and standards and administer performance evaluations.
  • Trained employees in company policies and procedures and job duties/responsibilities.
  • Follow company policies and state/federal environmental laws.
  • Train the staff on company policies, procedures, safety rules and use of shop tools and machinery.
  • Direct training and indoctrination of workers to improve work performance and acquaint workers with company policies and procedures.
  • Process accounts receivable and accounts payable with compliance to all federal, state and company policies and regulations.
  • Insure compliance to all Company policies and procedures and to all applicable regulatory and legal requirements.
  • Researched and produced the company's employee policy handbook while updating company policies through ongoing growth.
  • Trained new employees in following company policies and procedures, framing artwork, and serving customers.
  • Comply with company policies and procedures as outlined in the Human Resources and Stores Operations Manuals.
  • Directed operations to guarantee that all company policies and safety standards were constantly adhered to.
  • Enforced safety, health, security regulations, and company policies to staff.
  • Assist DOT and Safety coordinators in assuring compliance of company policies and procedures.
  • Keep all employees up to date on changes in company policies and procedures.
  • Audit loans daily to ensure company policies and state regulations are followed.
  • Ensured that all maintenance personnel comply with all company policies & procedures.

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39. Frame Shop

low Demand
Here's how Frame Shop is used in Shop Manager jobs:
  • Maintained responsibility for daily operation of custom frame shop including prioritizing orders, staff scheduling, and managing of inventory.
  • Recorded all daily sales Maintained all frame shop equipment Supervised a crew of 4 Performed quality assurance on all frame shop orders
  • Hired and trained four employees, including the Frame Shop Manager, to run the Framing Department at the new location.
  • Operate all equipment in the frame shop according to standard operating procedures and train subordinates on how to use said equipment.
  • Directed frame shop activities, scheduled orders, contacted customers, and completed a large amount of picture framing.
  • Run Frame shop * Order stock * Unload truck, put away stock, assemble frames, assemble various products
  • Ordered frame shop supplies, such as glass, framing hardware, mounting supplies, and cleaning supplies.
  • Managed frame shop for a four year period, overseeing a crew of 2 to 5 employees.
  • Assist customers with framing design as well as manage the physical production flow of frame shop.
  • Manage a team of eight employees to ensure the success of the custom frame shop.
  • Designed shop layout, equipped, stocked and opened frame shop in new store start-up.
  • Managed and tracked inventory levels, overtime hours, and frame shop back orders.
  • Trained frame shop employees, providing guidance and instruction on various projects.
  • Manage 5-10 employees and maintain the overall functionality of the frame shop.
  • Manage frame shop and associates, directly influenced payroll by custom sales.
  • Key carrier meet all sales goals in the frame shop customer service
  • Hired as store associate and promptly promoted to frame shop manager.
  • Scheduled employees according to the workload in the frame shop.
  • Hand out work details and oversee all Frame shop functions.
  • Performed all auditing and ordering of supplies for frame shop.

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40. MIG

low Demand
Here's how MIG is used in Shop Manager jobs:
  • Completed/supervised all fabrication for/alteration to fleet using MIG welding system and shop metal-shaping facilities.
  • Keep shop moral up and help my other technicians with problems they might have.unlock and open shop at 5 am.
  • Supervised team of six skilled TIG and MIG welders, helping them fabricate weld beads to dimensional tolerances.
  • Full fabrication duties including MIG welding, plasma cutting, tube bending/notching, and some machining.
  • Light welding and metal fabrication using TIG, MIG, and SMAW methods.
  • Preformed TIG/MIG welding, fabrication, basic electrical and plumbing skills when necessary.
  • Experienced in MIG/TIG/STICK welding, aluminum, stainless, exotic alloys, etc.
  • Repair trailers that might have wiring, axle, or brake problems.
  • Skilled in all welding positions both MIG & ARC welding.
  • Applied MIG, TIG, Oxyacetylene Torch applications.
  • Assisted in performing MIG and Stick welding.
  • Started and ran the Immigration team.
  • Experience with mill, lathe, MIG welding, and minor training in TIG welding.
  • Skilled with MIG, TIG, ARC, Oxy-Acetylene and Plasma ARC.
  • Welded in TIG, MIG and STICK.
  • Set schedules, do time sheets, diesel mechanic, trailer mechanic, forklift mechanic, mig/stick welding, forklift operator
  • Performed all types of welding; plasma cutting, MIG, TIG, Heli-Arc, stick and oxy-acetylene.
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
  • Started out as welder, Stick and Mig welding light poles and light pole accessories.
  • Fabricated & Mig-welld tubular rear sub-frames, changing frames & suspensions modifications.

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41. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Shop Manager jobs:
  • Managed all day-to-day operations including sales, customer service, personnel and inventory.
  • Manage day-to-day operations of automotive lube shop, including direct supervision of personnel.
  • Managed day-to-day operations for a do-it-yourself ceramic studio and art gallery.
  • Managed day-to-day operations of automotive restoration firm servicing Chapman Ford.
  • Managed the day-to-day operations of a performance automotive shop.
  • Managed day-to-day operations of the several pawnshop locations.
  • Managed 25 employees and all day-to-day operations for Houston Outlet/Repair Shop along with mall stores throughout the Houston area.
  • Managed day-to-day operations including mechanics, P&L, collections, parts, inventory and customer billing.
  • Manage day-to-day operations in a high volume (250-350 vehicles monthly) production paint shop.
  • Solved customer challenges as well as ran the day-to-day operations of the shop.
  • Manage day-to-day operations of gift shop including accounts receivable and accounts payable.
  • Assisted the owner in the day-to-day operations of the body shop.
  • Manage day-to-day operations and maintained the store's overall quality.
  • Plan and direct the day-to-day operations of the repair shop.
  • Manage day-to-day operations in a large-scale auto body shop.
  • Run day-to-day operations of the fabrication and installation shop.
  • Managed day-to-day operations at a high volume salon.
  • Lead and direct the day-to-day operations.
  • Managed day-to-day operations of company offering 24 hour on road diesel repair service, heavy towing and truck repair services.
  • Position: Shop Manager In this position I oversaw the day-to-day operations for this establishment.

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42. Customer Base

low Demand
Here's how Customer Base is used in Shop Manager jobs:
  • Maintained repair materials inventory control, prepared computerized estimates of repair, added contract repair insurance companies to customer base.
  • Developed and launched an aggressive marketing strategy to attract new customers and satisfy existing customer base.
  • Launched new business service focused on providing themed construction services to external customer base.
  • Maintained customer base while expanding business opportunities to non-traditional customers.
  • Broadened customer base and promoted customer service.
  • Implemented a Maintenance Contract Program, which produced residual income and drastically improved sales to the existing customer base.
  • Identified new business opportunities, oversaw inventory, and expanded customer base through industry news and leads.
  • Maintained and expanded membership and customer base by assisting in the prompt handling of customer issues.
  • Learned to work with money and provide service to a customer base at an early age.
  • Boosted customer base by 20% by introducing out of the ordinary and fun hairstyles.
  • Worked to develop employee and customer relations to build solid customer base for repeat business.
  • Build relationships and rapport while serving a very diverse customer base.
  • Created a sales department and developed a local customer base.
  • Canvass and establish discerning customer base.
  • Increased customer base through inside sales.
  • Expanded customer base by 65%.
  • Increased sales and customer base by 20% - 25%
  • Establish a new customer base thru personal interaction going business to business and explaining details and goals of new start up.
  • shop, maintained positive customer relations and ensured provision of exemplary service to retain a satisfied loyal customer base.
  • Managed a team of detailers and delivered high quality work for a specific customer base of high-end cars.

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43. Shop Maintenance

low Demand
Here's how Shop Maintenance is used in Shop Manager jobs:
  • Shop Maintenance, Inventory Control, Automotive Service Procedure and implementation.
  • Managed customer service expectations and daily shop maintenance.
  • Load and unload shipments, construct materials for employees, assist with packaging, perform basic shop maintenance.
  • Shop maintenance, equipment maintenance, forklift, Skid steer operation, warehouse organization, and receiving
  • Managed and performed shop maintenance on a variety of commercial and home construction equipment.
  • Shop maintenance such as general clean up, pump repair, inventory control.
  • Handle all finances, customer experience, shop maintenance, and schedule.
  • Maintain computer network, shop maintenance, and employee training and supervision.
  • Shop maintenance and upkeep as well as running off site errands.
  • Performed shop maintenance and assisted in vehicle maintenance and repair.
  • Shop maintenance is very important in sales to exceed.
  • Shop maintenance to keep shop in running order.
  • Supervised shop maintenance and clean-up duties as needed.
  • Shop Maintenance & Service of company vehicles.
  • Managed clean and professional shop maintenance.
  • Shop maintenance, supervisor of other employees
  • Shop maintenance and set up.
  • Shop maintenance and clean up.
  • People management, Shop maintenance, Inventory/Materiel handler, Equipment deliverys
  • Shop maintenance Use of power tools and hand tools for home repair/demolition.

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44. POS

low Demand
Here's how POS is used in Shop Manager jobs:
  • Reviewed company Quality Assurance Plan and developed projected specific Quality Control plans which supported contract requirements and proposed quality measures.
  • Encouraged supervisors to utilize there interpersonal skills to build a strong working relationship and create a positive working environment.
  • Position required sale of service direct to individual customers, warranty repairs and structured insurance repair contracts.
  • Handle monetary transaction securely depositing accounts and credit receipts into corporate recognized organizational and accounting systems.
  • Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving confidentiality.
  • Promoted to position with increased responsibilities, based on excellent performance and exemplary leadership abilities.
  • Maintain positive relations with all customers and ensure complete satisfaction before completion of desired repairs.
  • Worked closely with customers and communicate effectively ensuring a positive experience with very reliable results.
  • Established and maintained positive relationships with customers to encourage repeat and referral business.
  • Build positive relationships with customers via responsive communications and prompt service.
  • Cultivate positive relationships with customers to improve satisfaction and retention levels.
  • Completed weekly payroll, prepared/delivered deposits and managed opening/closing duties.
  • Managed database and maintained correspondence, marketing and media exposure.
  • Possessed knowledge and maintained awareness of leading-edge print production technology.
  • Established and maintained a positive relationship with several insurance adjusters.
  • Commission based sales position focused on premium customer service.
  • Assisted in spreading positive employee motivation and safety awareness.
  • Merchandised and marketed product effectively to maintain positive sales.
  • Create a positive work environment through recognition and motivation.
  • Included the post forge heat treatment of normalizing/tempering/annealing.

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45. Company Standards

low Demand
Here's how Company Standards is used in Shop Manager jobs:
  • Ensured product rotation according to company standards.
  • Maintain equipment and building up to state, federal and company standards and take care of all building repairs and maintenance.
  • Audited records to ensure compliance with NFPA 10 standards, local standards, and company standards.
  • Worked with Operation managers and DOT inspectors to maintain compliance with DOT and Company Standards.
  • Train and assist the team in accomplishing daily tasks and meeting company standards.
  • Maintained working knowledge of all specifications related to products and the company standards.
  • Ensured all product was placed and merchandised according to company standards.
  • Network with contractors to ensure job met company standards.
  • Recruited and trained each one to the company standards.
  • Enforced company standards for delicate and detail oriented work.
  • Train team members on company standards and best practices.
  • Trained employees to merchandise product daily per company standards.
  • Train employees to preform above company standards.
  • Maintain specialty shop to company standards.
  • Communicated with Regional and District Management to ensure shop performance is meeting andexceeding company standards and goals.
  • Approved time sheets, ensured junior staff was completing tasks according to company standards and in a timely manner.
  • Reach goals and meet the company standards.Skills Used Friendly and very good presentation.
  • Complete training of all csr's so their development met company standards.
  • Installed all manor of 12 volt electronics using company standards Trained new installers
  • Followed company standards and procedures to maintain the cleanliness of the officeareas.

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46. Job Site

low Demand
Here's how Job Site is used in Shop Manager jobs:
  • Trained new technicians on company procedure and OSHA regulations that had to be adhered to while on the job site.
  • Prepare materials, documents and all other requirements prior to job site delivery to ensure quick processing and completion.
  • Conduct job site visits in order to field measure, review details with customer and ensure overall job accuracy.
  • Purchased and supplied all materials needed for crew members and job sites daily, while managing shop employees.
  • Receive shipments, keep shop organized, and pick up and deliver parts to various job sites.
  • Tool crib inventory, ordering/receiving, deliveries to job sites, as well as vehicle/equipment maintenance i.e.
  • Worked on job sites as needed, and helped to prepare areas for concrete and pour concrete.
  • Managed & executed the receiving and delivery of all equipment to and from job sites.
  • Arrange for insulation, paint and delivery of the completed vessel to the job site.
  • Worked closely with Millwright crew to ensure equipment and large machinery was on job sites.
  • Picked up blueprints from customers and hauled trailers and equipment to and from job sites.
  • Organized staff within the office, in transit, and on the job site.
  • Review blueprints as well as create and manage material specs for different job sites.
  • Ordered safety supply supplies and kept job sites up to OSHA requirements and code.
  • Maintain schedule to get the right material to the job site and on time.
  • Haul steel, machinery, materials and equipment to and from job sites.
  • Supplied all job sites with the necessary equipment and tools to complete job.
  • Supervised on job sites to make sure the installations were being done properly.
  • Diversified duties including: delivering equipment to various job sites throughout New York.
  • Organized and plan how work on job sites was conducted and accomplished.

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47. Quickbooks

low Demand
Here's how Quickbooks is used in Shop Manager jobs:
  • Maintained golf shop accounting and payroll of a staff of 13 via QuickBooks and MS Excel.
  • Create Purchase orders in QuickBooks* Receive Purchase orders in QuickBooks.
  • Implemented QuickBooks Pro 2010 to streamline inventory and accounting.
  • Record data and use QuickBooks to organize it all.
  • Prepared and submitted invoices and created quotes in QuickBooks.
  • Process billing invoices and payment receipts on QuickBooks.
  • Ordered stock and processed into QuickBooks inventory system.
  • Followed store opening and closing procedures, including cash handling and end of day reports via Quickbooks.
  • Use Quickbooks to properly itemize and issue part numbers to all new and reoccurring orders.
  • Created employee incentive, development, and task-monitoring programs * Manage finances with QuickBooks.
  • Have understanding of all current studio and office related software (Vauto, Quickbooks, Photoshop).
  • use quickbooks to create invoices and sales reciepts, control inventory and order new stock.
  • Utilize Microsoft Excel, Quickbooks, Adobe Indesign, and postal shipping software.

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48. Michael Kors

low Demand
Here's how Michael Kors is used in Shop Manager jobs:
  • Supported Michael Kors Southeast Visual Coordinator by visually merchandising shop-in-shop installs within the Miami District.
  • Reached 50% of sales within first two weeks of hire for Michael Kors accessories (key chains)
  • Shop Managers are responsible for the management of the Michael Kors wholesale Shop-in Shop within assigned department store.
  • Merchandised all new deliveries and implemented and maintained all visual merchandising standards as directed from Michael Kors.
  • Managed handbag and leather goods accessory collection for Michael Kors Shop-in-Shop within Macy's department store.
  • Opened the largest Michael Kors shop within all DFS locations, 2300 square feet.
  • Work with Macy's associates to increase sales of Michael Kors watches.
  • Implement, train, and maintain all Michael Kors visual merchandising standards.
  • Managed the Michael Kors Shop-In-Shop at Dillard's in Scottsdale Fashion Square.
  • Educate Retail Partner sales associates on Michael Kors selling techniques.
  • Represented the Michael Kors brand by maintaining Visual, Brand and
  • Drive sales through engaging with customers by utilizing Michael Kors selling service strategies and techniques; while building apersonal clientele database.
  • Drive & maximize shop-in-shop sales goals through effective application of Michael Kors' selling strategies & customer service techniques.
  • Promoted to be head of entire Michael Kors Shop in Shop for Gwinnett Place Mall.
  • Engage every customer within the Shop-in-Shop by utilizing Michael Kors Jet Set selling techniques.
  • Track daily/weekly/monthly sales Write daily/weekly reports to my peers and Michael Kors Corporate.
  • Train and develop Michael Kors Specialist, Full Time, and Part Time employees.

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49. Retail Partners

low Demand
Here's how Retail Partners is used in Shop Manager jobs:
  • Maintain communication with retail partners and corporate involving daily and weekly formal recaps.
  • Communicate with Retail Partners -Client Relation -Sales and Quotas -Associate Evaluation
  • Work with retail partners to build client relationships, merchandise quality call outs, shop planning, selling specialist development.
  • Partner with Retail Partners and Fossil Corporate partners to resolve all client problems and complaints quickly and effectively.
  • Negotiated strategic business opportunities with retail partners contributing to more than $1.7 Million of annual revenues.
  • Manage & conduct frequent training with retail partners' sales managers, sales specialist, & associates.
  • Develop methods of communication with corporate office and retail partners on a weekly basis.
  • Work with retail partners to maximize sales, brand awareness and success.
  • Build business relationships with retail partners within Bloomingdale's and Macy's.
  • Maintain and develop retail partnerships with local and national businesses.
  • Maintain clear communication with Corporate and Retail Partners.
  • Develop and maintain strong relationships with retail partners.
  • Complete comprehensive daily/weekly recaps to retail partners and Michael Kors corporate team determining areas of success and opportunity.
  • Manage and conduct weekly/monthly/seasonal trainings with retail partners.
  • Shop Manager will ensure there is overall support and retail partnership for the benefit of the Michael Kors shop-in-shop business.
  • Work with retail partners to confirm deliveries are properly processed and on the selling floor in a timely manner.
  • Conduct weekly, monthly, seasonal trainings with retail partners' sales manager, selling specialist, and associates.
  • Collaborated with retail partners to facilitate seasonal trainings on new merchandise, brand culture and selling strategies.

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50. Staff Members

low Demand
Here's how Staff Members is used in Shop Manager jobs:
  • Interviewed job applicants, trained new staff members, scheduled shifts, oversaw store closing, prepared food, assisted customers
  • Ensured that all staff members adhered to state food guidelines and maintained a sanitary and safe work environment.
  • Provided special make up and skincare training for numerous staff members throughout the Mid Atlantic district
  • Coordinated the other staff members so that they work together to achieve company targets.
  • Manage twenty retail staff members including buyers, supervisors, and the finance manager.
  • Trained new staff members in the everyday functions of the ice cream shop.
  • Provided training to the staff members in the facility for all positions.
  • Perform annual personnel evaluations for 4 direct reports and 15 staff members.
  • Led a rotating team of 5-6 staff members during open hours.
  • Manage and train staff members as well as the support team.
  • Led a comprehensive industry training for 8 staff members.
  • Instruct and direct work of other staff members.
  • Handled the hiring and termination of staff members.
  • Managed 6 staff members with 3 Auto technicians.
  • Supervised nine- eleven staff members and nineteen clients.
  • Supervised and evaluated 20 staff members per month.
  • Managed a group of 4 staff members.
  • Screened and interviewed potential staff members.
  • Managed up to 9 staff members.
  • Managed 2 other staff members.

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20 Most Common Skill for a Shop Manager

Service Department21.8%
Customer Service10.4%
Shop Safety10.3%
Vehicle Maintenance6.6%
Hand Tools5.7%
Inventory Control5.5%
CAD5.3%
Preventative Maintenance4.8%

Typical Skill-Sets Required For A Shop Manager

RankSkillPercentage of ResumesPercentage
1
1
Service Department
Service Department
16.4%
16.4%
2
2
Customer Service
Customer Service
7.8%
7.8%
3
3
Shop Safety
Shop Safety
7.8%
7.8%
4
4
Vehicle Maintenance
Vehicle Maintenance
5%
5%
5
5
Hand Tools
Hand Tools
4.3%
4.3%
6
6
Inventory Control
Inventory Control
4.1%
4.1%
7
7
CAD
CAD
4%
4%
8
8
Preventative Maintenance
Preventative Maintenance
3.6%
3.6%
9
9
Sales Goals
Sales Goals
3.6%
3.6%
10
10
Daily Operations
Daily Operations
2.6%
2.6%
11
11
Customer Relations
Customer Relations
1.8%
1.8%
12
12
Shop Operations
Shop Operations
1.8%
1.8%
13
13
Machine Shop
Machine Shop
1.8%
1.8%
14
14
Product Knowledge
Product Knowledge
1.7%
1.7%
15
15
Sales Floor
Sales Floor
1.6%
1.6%
16
16
Osha
Osha
1.5%
1.5%
17
17
Loss Prevention
Loss Prevention
1.5%
1.5%
18
18
CNC
CNC
1.5%
1.5%
19
19
Inventory Management
Inventory Management
1.5%
1.5%
20
20
Repair Shops
Repair Shops
1.4%
1.4%
21
21
Order Parts
Order Parts
1.4%
1.4%
22
22
Parts Inventory
Parts Inventory
1.2%
1.2%
23
23
Shop Supplies
Shop Supplies
1.2%
1.2%
24
24
Customer Complaints
Customer Complaints
1%
1%
25
25
Bank Deposits
Bank Deposits
1%
1%
26
26
Retail Store
Retail Store
1%
1%
27
27
Heavy Equipment
Heavy Equipment
1%
1%
28
28
Insurance Companies
Insurance Companies
1%
1%
29
29
Setup
Setup
0.9%
0.9%
30
30
Shop Inventory
Shop Inventory
0.9%
0.9%
31
31
Oil Changes
Oil Changes
0.9%
0.9%
32
32
Data Entry
Data Entry
0.9%
0.9%
33
33
Repair Orders
Repair Orders
0.9%
0.9%
34
34
Troubleshoot
Troubleshoot
0.8%
0.8%
35
35
Phone Calls
Phone Calls
0.8%
0.8%
36
36
Shop Personnel
Shop Personnel
0.8%
0.8%
37
37
Body Shops
Body Shops
0.7%
0.7%
38
38
Company Policies
Company Policies
0.7%
0.7%
39
39
Frame Shop
Frame Shop
0.7%
0.7%
40
40
MIG
MIG
0.7%
0.7%
41
41
Day-To-Day Operations
Day-To-Day Operations
0.7%
0.7%
42
42
Customer Base
Customer Base
0.7%
0.7%
43
43
Shop Maintenance
Shop Maintenance
0.7%
0.7%
44
44
POS
POS
0.7%
0.7%
45
45
Company Standards
Company Standards
0.6%
0.6%
46
46
Job Site
Job Site
0.6%
0.6%
47
47
Quickbooks
Quickbooks
0.6%
0.6%
48
48
Michael Kors
Michael Kors
0.6%
0.6%
49
49
Retail Partners
Retail Partners
0.6%
0.6%
50
50
Staff Members
Staff Members
0.6%
0.6%

36,701 Shop Manager Jobs

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