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Shop supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Shop supervisor example skills
Below we've compiled a list of the most critical shop supervisor skills. We ranked the top skills for shop supervisors based on the percentage of resumes they appeared on. For example, 25.5% of shop supervisor resumes contained customer service as a skill. Continue reading to find out what skills a shop supervisor needs to be successful in the workplace.

15 shop supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how shop supervisors use customer service:
  • Provided excellent customer service* Shop assistant* Clerical work* Responsible for maintaining website and social media* Maintained a clean work environment
  • Maintain an environment of high customer service and foster a positive work environment with Facilities Management.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how shop supervisors use safety procedures:
  • Evaluated completion of vehicles coming to shop and monitored regular progress and suggested required safety procedures.
  • Provided safety training regarding personal safety and machine specific safety procedures.

3. Preventative Maintenance

Here's how shop supervisors use preventative maintenance:
  • Worked closely with lease customers to schedule preventative maintenance and scheduled repairs to their equipment without impeding on their company operations.
  • Maintain shop equipment by performing or overseeing regular equipment inspection and maintenance records, conducting preventative maintenance, and troubleshoot breakdowns.

4. Parts Inventory

Here's how shop supervisors use parts inventory:
  • Managed parts inventory, including ordering and receiving.
  • Manage computerized parts inventory system.

5. OSHA

Here's how shop supervisors use osha:
  • Obtained a working knowledge of current EPA, OSHA, and DOT regulations as well as HAZWOPER and hazard communication training.
  • Removed corrosion and repaired engines in accordance with the company's standard operating procedures based on OSHA policies and procedures.

6. Equipment Maintenance

Equipment maintenance is any process that includes the use of maintenance methods and procedures to keep the organization's equipment in good and reliable working condition. This may include routine maintenance as well as corrective repairs. The practice takes place in a variety of settings, including catering establishments, industrial factories, manufacturing facilities, hotels, etc.

Here's how shop supervisors use equipment maintenance:
  • Supervised 24 technicians accomplish on and off equipment maintenance on avionics equipment.
  • Preformed general building and machine shop equipment maintenance.

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7. CNC

CNC stands for Computer Numerical Control. It is a subtractive manufacturing technique that usually uses computerized controls and machine tools to strip layers of material from a stock piece.

Here's how shop supervisors use cnc:
  • Supervised 35 union employees in the operation of CNC Lathes, Mills, VTL's Heat Treat and Gear Hob machines.
  • Position included working in the engineering department designing original and repeat parts for program on Whitney 3400 RTC CNC punch-plasma machine.

8. Inventory Control

Here's how shop supervisors use inventory control:
  • Identify components necessary for reassembly and submit material requests to inventory control.
  • Implemented inventory control procedures for improved BOM integrity.

9. Maintenance Shop

Here's how shop supervisors use maintenance shop:
  • Coordinated hazardous waste/ safety management for a large Marine Corps maintenance shop.
  • Set up and managed maintenance shop and personnel, ensuring that work was completed in accordance with procedure.

10. Repair Orders

Repair orders are orders for works or services that are performed by a third-party vendor.

Here's how shop supervisors use repair orders:
  • Constructed primary structure repair orders and performed quality assurance checks prior releasing aircraft to operations.
  • Review repair orders for accuracy listing and maintain proper accountability of chargeable repair parts.

11. Safety Standards

Here's how shop supervisors use safety standards:
  • Exceeded specifications and maintained high safety standards.
  • Enforced safety standards and corrected noted deficiencies.

12. Shop Operations

Here's how shop supervisors use shop operations:
  • Managed day-to-day shop operations for specialized manufacturer of cleaning products for oil & gas industry.
  • Facilitated daily shop operations, maintained and allocated integral operations related equipment.

13. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how shop supervisors use quality standards:
  • Implemented and maintained quality standards.
  • Be willing and, able to meet or exceed Client's quality standards, expectations, and production schedules.

14. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how shop supervisors use pos:
  • Trained team on POS system as well as in Wizard mat cutter software, which led instant customer satisfaction.
  • Run POS System, set up POS button on Universal Desktop also adds inventory and prices using EatecClient.

15. Safety Regulations

Here's how shop supervisors use safety regulations:
  • Disposed of hazardous/toxic waste appropriately following environmental safety regulations.
  • Adhered to all company and government safety regulations.
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List of shop supervisor skills to add to your resume

Shop supervisor skills

The most important skills for a shop supervisor resume and required skills for a shop supervisor to have include:

  • Customer Service
  • Safety Procedures
  • Preventative Maintenance
  • Parts Inventory
  • OSHA
  • Equipment Maintenance
  • CNC
  • Inventory Control
  • Maintenance Shop
  • Repair Orders
  • Safety Standards
  • Shop Operations
  • Quality Standards
  • POS
  • Safety Regulations
  • Electrical Systems
  • Shop Safety
  • Construction Equipment
  • QA
  • Production Schedules
  • Hydraulic Systems
  • Shop Equipment
  • Machine Shop
  • MIG
  • Diesel Engines
  • Service Calls
  • Fabrication Shop
  • ISO
  • Customer Relations
  • HVAC
  • Repair Shops
  • Test Equipment
  • QC
  • Product Quality
  • Respirators
  • Gift Shop
  • CAD
  • Safety Training
  • Routine Maintenance
  • A/C
  • Customer Complaints
  • Hazmat
  • Jigs
  • Technical Manuals
  • Oil Changes
  • Fall Protection

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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