At Intuit, we empower consumers and businesses by providing them with powerful financial tools. Our Global Business Solutions Group includes industry-leading product solutions such as Intuit Enterprise Suite, QuickBooks Online Accountant, QuickBooks Online, QBO Payments, QBO Payroll, and QB Desktop. We are committed to delivering exceptional value and support to our highest value customers including our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In this role, you will be the primary point of contact for these high-value, complex, customers, providing support as a subject matter expert throughout the customer lifecycle and ensuring they maximize the benefits of the Intuit platform. Your passion for customer engagement and your deep subject matter expertise in FMS products will ensure that our customers are able to seamlessly utilize our suite of products and enhance their overall experience.
Responsibilities
* Proactive Account Management: Build and maintain strong relationships with high-value customers, understanding their unique needs and service. Serve as a point of contact for complex mid market customers. Own the customer lifecycle, driving product adoption and customer satisfaction.
* Onboarding Support: Provide expert guidance to customers on the onboarding process, ensuring they are effectively trained on our products and can utilize them to their full potential.
* Expertise: Serve as a subject matter expert on Intuit's Enterprise Suite features, providing expert guidance to customers on how best to leverage Intuit's products to meet their needs. Maintain up-to-date knowledge of industry trends and products.
* Client Support:. Independently respond to complex or ambiguous customer questions and provide expert guidance.
* High-Impact Customer Issue Management: Collaborate with other teams to efficiently and timely resolve customer issues and improve overall customer satisfaction.
* Project Management: Utilize strong project management skills to oversee customer-specific initiatives, ensuring timely delivery and success by partnering with cross functional teams. Act as a customer advocate, anticipating challenges and coordinating with internal teams (Sales, Implementation, Customer Support, Product) to support customers.
* Customer Engagement: Foster a collaborative and engaging environment, always prioritizing the customer. Regularly check in with customers to solicit feedback and ensure satisfaction. Independently assess client needs and recommend appropriate products and solutions. Serve as a dedicated, trusted advisor, ensuring customers fully leverage Intuit's Enterprise Suite to meet their business needs.
* Documentation & Reporting: Maintain accurate records of customer interactions, feedback, and service requests. Research and analyze customer success metrics and independently develop strategies for client engagement and relationship development. Provide consistent feedback to support teams, influencing enhancements that better serve customers.
Qualifications
* Minimum 5 years experience in client success management or account management.
* Minimum of 3 years in a customer-facing role and experience using Financial Management System (FMS) software and/or QuickBooks Online.
* Passion for helping people and providing the best customer experience possible and driving net revenue retention and customer satisfaction.
* Extreme ownership of the customer experience; accountable for customer success.
* Bookkeeping or Accounting experience preferred.
* Advanced troubleshooting and complex problem-solving abilities.
* Demonstrated ability to build and maintain strong relationships with clients and stakeholders.
* Demonstrated ability to work collaboratively in a team environment and contribute positively to team outcomes.
* Comfortable with ambiguity and change, with an ability to adapt to evolving priorities and requirements.
* Dependable and committed to delivering high levels of service. Must love engaging with customers and have a strong passion for customer success excellence.
* Excellent project management skills, with a track record of delivering on commitments.
* Exceptional communication skills and a professional video presence for customer interactions.
* This is a Full Time position.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
At Intuit, we empower consumers and businesses by providing them with powerful financial tools. Our Global Business Solutions Group includes industry-leading product solutions such as Intuit Enterprise Suite, QuickBooks Online Accountant, QuickBooks Online, QBO Payments, QBO Payroll, and QB Desktop.
We are committed to delivering exceptional value and support to our highest value customers including our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team.
In this role, you will be the primary point of contact for these high-value, complex, customers, providing support as a subject matter expert throughout the customer lifecycle and ensuring they maximize the benefits of the Intuit platform. Your passion for customer engagement and your deep subject matter expertise in FMS products will ensure that our customers are able to seamlessly utilize our suite of products and enhance their overall experience.
**Responsibilities**
+ Proactive Account Management: Build and maintain strong relationships with high-value customers, understanding their unique needs and service. Serve as a point of contact for complex mid market customers. Own the customer lifecycle, driving product adoption and customer satisfaction.
+ Onboarding Support: Provide expert guidance to customers on the onboarding process, ensuring they are effectively trained on our products and can utilize them to their full potential.
+ Expertise: Serve as a subject matter expert on Intuit's Enterprise Suite features, providing expert guidance to customers on how best to leverage Intuit's products to meet their needs. Maintain up-to-date knowledge of industry trends and products.
+ Client Support:. Independently respond to complex or ambiguous customer questions and provide expert guidance.
+ High-Impact Customer Issue Management: Collaborate with other teams to efficiently and timely resolve customer issues and improve overall customer satisfaction.
+ Project Management: Utilize strong project management skills to oversee customer-specific initiatives, ensuring timely delivery and success by partnering with cross functional teams. Act as a customer advocate, anticipating challenges and coordinating with internal teams (Sales, Implementation, Customer Support, Product) to support customers.
+ Customer Engagement: Foster a collaborative and engaging environment, always prioritizing the customer. Regularly check in with customers to solicit feedback and ensure satisfaction. Independently assess client needs and recommend appropriate products and solutions. Serve as a dedicated, trusted advisor, ensuring customers fully leverage Intuit's Enterprise Suite to meet their business needs.
+ Documentation & Reporting: Maintain accurate records of customer interactions, feedback, and service requests. Research and analyze customer success metrics and independently develop strategies for client engagement and relationship development. Provide consistent feedback to support teams, influencing enhancements that better serve customers.
**Qualifications**
+ Minimum 5 years experience in client success management or account management.
+ Minimum of 3 years in a customer-facing role and experience using Financial Management System (FMS) software and/or QuickBooks Online.
+ Passion for helping people and providing the best customer experience possible and driving net revenue retention and customer satisfaction.
+ Extreme ownership of the customer experience; accountable for customer success.
+ Bookkeeping or Accounting experience preferred.
+ Advanced troubleshooting and complex problem-solving abilities.
+ Demonstrated ability to build and maintain strong relationships with clients and stakeholders.
+ Demonstrated ability to work collaboratively in a team environment and contribute positively to team outcomes.
+ Comfortable with ambiguity and change, with an ability to adapt to evolving priorities and requirements.
+ Dependable and committed to delivering high levels of service. Must love engaging with customers and have a strong passion for customer success excellence.
+ Excellent project management skills, with a track record of delivering on commitments.
+ Exceptional communication skills and a professional video presence for customer interactions.
+ This is a Full Time position.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$70k-103k yearly est. 60d+ ago
Staff Business Systems Analyst, Talent Acquisition Technology
Intuit 4.8
Plano, TX job
The **Staff Business Systems Analyst (BSA)** **bridges business needs with technology solutions, specializing in HR and talent-acquisition platforms such as** **Avature and Applicant Tracking Systems (ATS)** **. This role combines strong analytical acumen with deep technical expertise to deliver scalable, integrated systems that support Intuit's strategic objectives.**
**The Staff BSA leads end-to-end system configuration, manages upgrades and releases, and drives continuous improvement of technology solutions that enhance user experience and operational efficiency.**
**Responsibilities**
**Business Process and Systems Integration**
+ Develop and document as-is and to-be process flows for HR and recruiting systems, identifying automation and integration opportunities.
+ Partner with HR, Talent Acquisition, and IT to implement technology solutions that improve efficiency, compliance, and data quality.
+ Lead end-to-end system configuration for Avature and ATS platforms, including workflow design, permissions, data models, forms, and integrations with downstream systems (HRIS, onboarding, and reporting).
+ Manage and coordinate system upgrades, patches, and releases, ensuring minimal disruption and alignment with business objectives.
+ Apply business process redesign principles, tools, and techniques to drive scalable, efficient solutions that align with organizational strategy.
**Analytical Skills**
+ Perform detailed gap and impact analyses across Avature and ATS systems to identify areas for optimization.
+ Partner with analytics and product teams to ensure relevant recruiting and HR data is available for decision-making and performance measurement.
+ Use data-driven insights to guide configuration decisions, improve user adoption, and influence process and policy enhancements.
+ Define and track success metrics (KPIs, SLAs) for recruitment system performance, reporting trends and actionable insights to stakeholders.
**Solutions Development and Collaboration**
+ Collaborate cross-functionally with HR, TA operations, IT, and vendors to design and implement system enhancements.
+ Develop and maintain documentation, functional specifications, and configuration guides for all Avature and ATS modules.
+ Participate in solution testing, validation, and UAT to ensure quality and accuracy prior to release.
+ Serve as the primary liaison between business stakeholders and technical teams during system upgrade cycles and release management.
+ Ensure solutions are scalable, repeatable, and compliant with internal data security and privacy standards.
**Technical Knowledge and Expertise**
+ Maintain hands-on expertise in Avature configuration, workflows, templates, reports, dashboards, integrations, and automation.
+ Evaluate and implement new ATS capabilities, plug-ins, and integration enhancements in collaboration with internal IT and vendor partners.
+ Lead release planning, coordinating testing, deployment, and post-implementation validation.
+ Contribute to enterprise technology roadmaps, identifying dependencies, risks, and long-term system improvement opportunities.
+ Recommend and document best practices for change management, configuration control, and release governance.
**Leadership and Strategic Thinking**
+ Act as the system SME for Avature and ATS platforms, advising business partners on optimization strategies and future-state design.
+ Mentor junior analysts and serve as a thought leader on HR technology trends and process automation.
+ Communicate effectively with stakeholders at all levels, translating complex technical concepts into clear business outcomes.
+ Lead initiatives that align recruiting technology investments with Intuit's broader talent and operational strategies.
**Qualifications**
**Required**
+ Bachelor's degree in Information Systems, Business, Computer Science, or related field.
+ 8+ years of experience in business systems analysis, with 3+ years of hands-on configuration and administration of Avature or other ATS platforms (e.g., Workday, Greenhouse, iCIMS).
+ Proven experience managing system upgrades, release cycles, and integrations with HRIS or data platforms.
+ Strong understanding of SDLC, Agile methodologies, and release management practices.
+ Expertise in process documentation, data analysis, and stakeholder collaboration.
+ Excellent analytical, problem-solving, and communication skills.
**Preferred**
+ Experience in HR technology ecosystem integration (ATS ↔ HRIS ↔ reporting platforms).
+ Familiarity with REST APIs, SSO, and data flow design for recruiting systems.
+ Certifications in CBAP, PMI-PBA, or HR tech tools (Avature Certified Administrator).
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California: $164,500 - $223,000
Southern California: $147,000 - $199,000
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$164.5k-223k yearly 37d ago
Account Executive-Inside Sales
Intuit 4.8
Plano, TX job
Come join the Intuit Mid Market Sales Team as an Inside Sales Account Executive focused on Intuit's Big Bet to disrupt Mid Market. This role is designed for a hunter-oriented seller focused on outbound activity, pipeline generation, and closing opportunities across customer upgrades, upsell, and new business acquisition. While you will engage existing customers, the emphasis is on proactive selling rather than reactive account management.
Mid-Market Sales is a multi-channel organization focused on building customer confidence by providing expertise in every interaction. In this role, you will drive revenue by identifying growth opportunities within the existing base while also sourcing and closing new opportunities through consistent outbound efforts.
Key Attributes for Success
+ Hunter mindset with strong motivation for upsell, upgrade, and new business growth
+ Highly disciplined in daily outbound activity (calls, emails, social outreach)
+ Comfortable working in a metrics-driven, high-activity sales environment
+ Resilient, competitive, and persistent
+ Strong business acumen with the ability to quickly establish credibility
+ Growth mindset with openness to coaching and continuous improvement
**Responsibilities**
Responsibilities
+ Proactively hunt for revenue opportunities through outbound calling, email, and digital outreach
+ Drive customer upgrades, upsell, and new business through self-sourced prospecting efforts
+ Execute high-volume daily activity aligned to defined performance expectations
+ Self-generate meetings and opportunities by identifying and engaging decision-makers
+ Own the sales cycle from discovery through close
+ Conduct consultative discovery conversations to uncover customer needs and growth opportunities
+ Build, manage, and maintain a healthy pipeline of qualified opportunities
+ Maintain accurate CRM records, activity tracking, and forecasting
+ Partner with Marketing, Sales Operations, and Enablement to optimize outreach and conversion
**Qualifications**
+ 3-5+ years of experience in inside sales, outbound sales, or hunter-focused B2B roles
+ Proven success in upsell, upgrade, and new business sales
+ Strong prospecting, discovery, and closing skills
+ Ability to manage high activity levels while maintaining quality conversations
+ Experience using CRM and sales engagement tools
Success Measures
+ Consistent achievement of outbound activity targets
+ Pipeline generation from self-sourced opportunities
+ Revenue attainment from upgrades, upsell, and new business
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Southern California $ 114,000- 154,500
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$114k-154.5k yearly 7d ago
Account Management Senior Associate
Intuit 4.8
Plano, TX job
At Intuit, we have a reputation for being innovative, bold and customer-obsessed. We are looking for a passionate Account Management Senior Associate to join us in our mission of powering prosperity around the world. This role is ideal for candidates who enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal stakeholders.
If you love building key client relationships through products that make a difference; you're in the right place. The Pro-Tax Group helps solve our customers biggest challenges!
Responsibilities
* Role model Intuit's Values and foster an Inclusive Environment
* Prospect and proactively make recommendations to drive improvements for existing customers business
* Articulate the Intuit Value Propositions of the Intuit Technology Ecosystem.
* Executive presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer
* Grow and manage a Sales funnel and maintain a sustainable sales cycle to meet sales targets
* Ability to utilize key stakeholders to help influence the buying process
* Cross-functional facilitator - Leverage all resources to support business relationship growth and execution.
* Utilize all resources to close deals with greater scale and efficiency
* Key metrics of success include Quota Attainment, Close Rates, Pipeline Velocity, and Retention improvements.
Qualifications
* 2+ years of quota carrying sales and Account Executive or Account Management experience
* Experience selling SaaS platform solutions across various industries with negotiated rates/terms
* High EQ/IQ - Business and Sales Acumen (Innovate and Iterate)
* Demonstrated capability in managing a large pipeline of prospects through Salesforce, while supporting multiple Partners through the sales process
* Proven experience in utilizing key sales methodologies such as Challenger, SPIN, Solution or Sandler
* Work well within a team of various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)
* Bachelor's degree or MBA preferred
* Ability to work in the Plano office 3 days per week.
* Bilingual Spanish/English strongly preferred
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
$96k-130k yearly est. Auto-Apply 29d ago
Staff Product Designer
Intuit 4.8
Plano, TX job
* A Staff Product Design Manager for Protax Group would lead the design team in creating user-friendly, intuitive, and visually appealing tax and accounting software solutions. This role requires a leader who can manage and mentor designers, drive design strategy, and ensure a cohesive user experience across all products.
Responsibilities
* Design Strategy & Vision: Define and drive the design vision for all Protax products, ensuring a consistent and high-quality user experience that aligns with business goals.
* Team Leadership: Lead, mentor, and grow a team of talented product designers. Provide clear direction, constructive feedback, and professional development opportunities.
* User Research: Partner with the Product Management team to conduct user research, usability testing, and customer interviews to deeply understand user needs and pain points.
* Design Execution: Oversee the entire design process, from wireframing and prototyping to high-fidelity mockups and interaction design.
* Cross-Functional Collaboration: Work closely with product management, engineering, and marketing teams to ensure designs are feasible, delivered on time, and meet product requirements.
* Design System Management: Champion and manage our design system, ensuring consistency, efficiency, and scalability across all products.
Qualifications
* Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field.
* Experience: At least 5-7 years of experience in product design. Experience in the fintech, tax, or accounting software industry is a significant plus.
* Skills:
* Portfolio: A strong portfolio demonstrating a track record of successful product design and leadership.
* Expertise in UX/UI: Deep understanding of user-centered design principles, information architecture, and interaction design.
* Leadership: Proven ability to lead, mentor, and inspire a design team.
* Tools: Proficiency with design and prototyping tools like Figma, Sketch, or Adobe XD.
* Communication: Excellent communication and presentation skills to effectively articulate design decisions to stakeholders.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
$90k-117k yearly est. Auto-Apply 12d ago
Staff Machine Learning Engineer
Intuit 4.8
Plano, TX job
Come join Intuit as a Staff Machine Learning Engineer! In this role, you'll work alongside AI scientists and machine learning engineers to create AI-powered experiences. You'll be expected to help conceive, code, and deploy models at scale using the latest industry tools. Important skills include creating data pipelines, developing and deploying models, and machine learning operations.
**Responsibilities**
+ Work with AI scientists to create and refine features from the underlying data and build pipelines to train and deploy models.
+ Build "machine learning ready" feature pipelines.
+ Partner with AI scientists to understand, implement, refine and design machine learning and other algorithms.
+ Run regular A/B tests, gather data, and draw conclusions on the impact of your models.
+ Monitor and maintain production models.
+ Work cross functionally with product managers, AI scientists and product engineers, and communicate results to peers and leaders.
+ Explore new technology shifts in order to determine how they might connect with the customer benefits we wish to deliver.
**Qualifications**
+ BS, MS, or PhD degree in Computer Science or related field, or equivalent work experience.
+ 7+ years of experience
+ Knowledgeable with Data Science tools and frameworks (i.e. Python, Scikit, NLTK, Numpy, Pandas, TensorFlow, Keras, R, Spark).
+ Knowledge of machine learning techniques (i.e. classification, regression, and clustering).
+ Understand machine learning principles (training, validation, etc.)
+ Knowledge of data query and data processing tools (i.e. SQL)
+ Computer science fundamentals: data structures, algorithms, performance complexity, and implications of computer architecture on software performance (e.g., I/O and memory tuning).
+ Software engineering fundamentals: version control systems (i.e. Git, Github) and workflows, and ability to write production-ready code.
+ Experience deploying highly scalable software supporting millions or more users
+ Experience with integrating applications and platforms with cloud technologies (i.e. AWS and GCP)
+ Strong oral and written communication skills. Ability to conduct meetings and make professional presentations, and to explain complex concepts and technical material to non-technical users
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California: $197,000 - $266,500
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$197k-266.5k yearly 60d+ ago
Principal Sales Operations Manager
Intuit 4.8
Plano, TX job
We are seeking a highly self-motivated, data-driven, and detail-oriented individual to join our Sales Operations team, supporting SMB Sales. The team enhances the efficiency and effectiveness of our SMB sales organization by managing and analyzing sales performance data, optimizing sales processes, and developing strategic action plans that boost business outcomes. This role partners deeply with and acts as a trusted advisor to our SMB Sales leaders, has a strong pulse on the team's needs and business opportunities, and plays a critical role in generating reports and insights that guide management decisions.
This position requires a strong background in Analytics and Sales Operations, as well as the ability to drive in-depth reporting, analysis and complex, cross-functional projects from concept to execution. You will be responsible for managing and optimizing the SMB Business Priorities, and organizational initiatives and providing visibility into overall sales performance, running analytical deep dives and driving accountability across teams to move the needle on our most critical business outcome metrics.
As a result, this role requires a self-starter who is comfortable taking initiative, operating independently, and generating creative data insights that help move the business forward. The ideal candidate possesses strong analytical skills, can identify meaningful opportunities to improve sales performance and has the ability to translate findings into concrete initiatives. Additionally, the candidate should be comfortable working in a fast-paced, ambiguous environment where they can adapt, prioritize, and execute with operational rigor.
You will collaborate directly with cross-functional teams in Sales, Product, and Analytics. This role requires end-to-end ownership of our Sales Performance Mgt. domain, either by leading initiatives directly or by influencing outcomes through others. Your strong relationship-building, influencing, and communication skills will help you succeed.
**Responsibilities**
+ Enhance sales performance through data analysis and reporting
+ Manage the overall business rhythm calendar, meetings & content
+ Monitor sales performance metrics and provide regular reports to management
+ Continuously analyze sales performance data to identify trends, patterns and areas for improvement
+ Define action plans to boost sales performance and oversee the cross-functional execution of said plans
+ Identify and execute analytical deep dives
+ Analyze and continuously improve our foundational reporting, drive KPI development and reporting requirements
+ Work with our technical teams to drive automation through our BI dashboards
+ Act as the trusted advisor to our sales leadership team and operate as an expert that deeply understands our business levers, how and when to activate them
**Qualifications**
+ Bachelor's Degree in a numerate or business related subject (Business Management, Finance, Statistics, Finance, Computer Science, Information Systems, etc.)
+ 10+ years of Sales Operations/ Sales Analytics experience
+ Extensive experience analyzing and improving sales performance management, with the ability to translate business insights into actionable priorities
+ Strong bias towards action with proven track record rallying cross-functional teams (e.g. Sales, Analytics, Marketing etc.) to turn insights into actionable plans that boost business outcomes
+ Several years of hands-on experience & advanced proficiency in Excel & SQL and BI tools (e.g., Tableau, Qlik, Dash)
+ Extensive experience preparing and leading standard business rhythm meetings
+ Proven stakeholder management experience, particularly in the context of trusted relationships with Sales executives
+ Experience preparing C-level executive updates on sales performance
+ Ability to communicate data insights effectively and create compelling presentations for executives
+ Experience with CRM & Sales Performance Mgt systems (e.g. Salesforce, etc.)
+ Experience in designing, building & collaborating on best-in-class reporting dashboards, ideally in a high-growth SaaS environment
+ Strong results orientation with a proven track record of flawless execution and strong attention to detail
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 194,500- 263,500
Southern California $ 182,500- 247,000
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$90k-115k yearly est. 60d+ ago
Quickbooks NLH (Next Level Help) M1 Service Delivery
Intuit 4.8
Plano, TX job
We have an exciting opportunity on a team that is driving transformational assisted care experiences. We are looking for a Senior Leader with passion and proven experience developing teams in order to keep pace with the increasing pace of growth. This will be a unique role where you will have a team of specialists supporting various lines of business across our global footprint.
The Assisted Experience NLH Team is a team of professionals who have extensive experience and expertise across our Small Business products. We support our frontline teams and ensure they are able to deliver awesome experiences for all our customers. The NLH team drives systemic improvements to the assisted experience measured by resolution rates. Additionally, the team drives communications, provides technical assistance, content and training.
As a NLH manager, your role is to develop the capabilities of the team and drive a high-performance culture. You'll gain strategic alignment in close partnership with both our care leaders and partners.
● Leadership: You grow and develop the talent of your team while inspiring performance through your actions and coaching
● Writing skills: You need excellent writing, editing and proofreading skills as well as the journalistic ability to gather information from multiple sources
● Presentation skills: You also need strong presentation skills as you are likely to be called on to give presentations to staff. Internal communications managers need sensitivity to an organization's goals and values and the ability to relay them to employees
● Interpersonal skills: You need excellent interpersonal and relationship-building skills in order to work with various teams across the ecosystem. You'll communicate at multiple levels in the organization from executive levels to frontline teams
● Creative skills: You need the creative ability to devise communication strategies Digital skills: Familiarity with information technology, especially digital and video means of communication, is essential
**Responsibilities**
● Establish an internal communications strategy in conjunction with senior managers
● Focus on your team's development, personal and technical, continually providing support needed to reach goals
● Supports the team by removing barriers to creating delightful customer experiences
**Qualifications**
Experience either leading or working on a communications team, especially internal communication, for a large organization, is most sought after. But experience of writing for a variety of different audiences is also desired. General communications or marketing experience is beneficial. Prior management of complex projects while communicating with a broad group of stakeholders is also desired.
● Bachelor's degree or equivalent experience
● Extensive Internal communications experience in a geographically complex organization
● Experience of developing and implementing internal communications strategies and measuring their effectiveness
● Five or more year's leadership experience with direct reports
● Proven ability to provide guidance and support to front line supervisors and agents
● Can deliver strategic and operational guidance to direct and indirect staff, performance management, career enrichment and mentoring
● Demonstrated ability to lead and participate across all levels of the organization
● Ability to manage a team who works on several different projects simultaneously
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
\#AS-17
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$76k-106k yearly est. 4d ago
Staff Data Scientist
Intuit 4.8
Plano, TX job
Come join the Global Business Solutions Group (GBSG) Sales Data Science team as a Staff Data Scientist. This role will be pivotal in shaping how we understand, grow, and retain our customer base. You will leverage data-driven insights to guide sales strategies, improve customer retention, optimize churn prevention, and enhance targeting efforts. The ideal candidate thrives at the intersection of data science and business strategy, collaborating closely with sales, marketing, and product teams to drive measurable impact on revenue growth and customer success. This is a high-impact role where your work will directly influence sales, product, marketing, and business model strategies.
As a Staff Data Scientist, you will operate as a senior individual contributor, partnering closely with peers and leaders to identify, validate, and refine innovative growth strategies. Your expertise-especially in sales analytics, causal inference and advanced analytics-will be instrumental in surfacing critical insights and translating them into actionable hypotheses that fuel sustained customer and revenue growth.
**Responsibilities**
+ Drive Business Strategy through Data - Translate business problems into analytical frameworks. Connect data across multiple functions to drive actionable recommendations and strategic growth opportunities for the Mid Market Sales Team
+ Cross-Functional Influence - Serve as the strategic data science partner to leaders across Sales, Marketing, Product, and Finance to drive mid-market account growth and expansion. Translate complex analytical findings into clear, compelling recommendations for executives and stakeholders.
+ Insights at Scale - Conduct deep-dive analyses on pipeline, win/loss, and customer lifetime value to inform strategic decisions. Create dashboards, visualizations, and self-serve tools to democratize access to insights across cross-functional teams and leadership.
+ Improve Customer Retention - Own retention and churn analytics, including designing metrics, identifying risk signals, and recommending interventions
+ Data Infrastructure & Governance - Partner with data engineering and platform teams to ensure reliable, scalable data pipelines and tracking instrumentation are in place. Champion data hygiene and integrity.
**Qualifications**
+ 7+ years of experience in data science, with a proven record of applying advanced analytical methods to drive sales growth ideally in Saas or financial technology companies serving consumer or B2B segments
+ Proven experience working with sales or go-to-market teams; deep understanding of customer retention, churn analysis, and sales optimization strategies
+ Strong business acumen, excellent communication and storytelling skills with a track record of effectively simplifying the complex and delivering compelling narratives to stakeholders at all levels through data-driven insights
+ Advanced skills in SQL, Python, and other analytical tools, with practical experience using data visualization platforms (e.g., Tableau, Qlikview) to communicate insights; Experience with data integration and pipeline development is a plus
+ Demonstrated proficiency in causal inference techniques, statistical modeling, machine learning, and experimental design
+ Experience using statistics and machine learning techniques to solve complex business problems within product marketing, e.g., product funnel optimization, propensity for feature adoption, next best action models etc.
+ S. or Ph.D. in a quantitative field (e.g., Statistics, Computer Science, Economics, Mathematics, Operations Research) or equivalent work experience
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California: $ 186,500- 252,000
Southern California: $ 179,000- 242,000
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$79k-105k yearly est. 60d+ ago
Senior Pre-Sales Engineer
Intuit 4.8
Plano, TX job
Come join one of the fastest-growing business units at Intuit! Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers' most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won't simply sell products - we consult and listen deeply to understand our customers' business needs. As part of Intuit's Sales organization, every day presents an opportunity to evolve, grow your career, and unlock your potential. When you win, we win as a sales team.
The Mid-Market Sales Team consists of highly professional and passionate salespeople focused on delivering a world class solution to our customers. The Senior Sales Engineer is responsible for partnering with Mid-Market sales teams to help gain an understanding of the business owner's needs. Additionally, providing technical demonstrations and removing barriers to advance the sale. This role will help accelerate knowledge, proactively address learning needs, and provide feedback across the organization.
You will conduct product demonstrations, manage technical validation activities, and ultimately help develop the business case for the customer during the sales cycle. You also will act as liaison between sales, the customer and Intuit's product teams.
**Responsibilities**
+ Deliver sales and product training as needed to the Mid-Market sales teams.
+ Collaborate with both Product and Marketing to build and manage a repository of seller facing content, videos, and training.
+ Navigate selling processes while fostering deep understanding of key partners and their abilities to deliver against the customer's needs in the buying process.
+ Drive results in key success areas, including territory/team quota attainment, close rates and customer facing activities.
+ Proactively make solution recommendations to drive customer improvements.
+ Articulate the Intuit value propositions for the key industry focus area of responsibility and having the understanding of Intuit's strategies and products relative to major competitors.
+ Role model Intuit's values and foster a collaborative and inclusive environment.
**Qualifications**
+ 3+ years presales or relevant experience
+ Professional presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer, utilizing the Intuit Enterprise Suite.
+ Excellent interpersonal, communication, persuasion, and presentation skills.
+ Good understanding of APIs
+ Ability to develop training content as well as sales assets quickly, and as needed.
+ Outstanding problem solving skills.
+ Ability to adapt and be flexible in a fast paced and changing environment.
+ Strong drive for learning.
+ Highly driven and requires little guidance while delivering high quality work.
+ Must be willing to work in a fast paced startup environment with multiple roles
+ Technical Acumen with the ability to speak to current technology trends and demonstrate the capabilities of the Intuit Enterprise Suite.
+ Ability to understand the entire Intuit portfolio of products and services.
+ Proactive and able to self-manage in a fast paced environment.
+ Work well within a team of various stakeholders (Product Team, Sales Leadership Teams, Product Marketing Teams).
+ Track record of collaborating and influencing in a sales team environment.
+ Bachelor's degree preferred.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
As a Merchant Services Account Manager, you play a vital role in driving growth and protecting revenue for our mid-market customers. Your primary objective is to deeply engage with customers, gaining a thorough understanding of their business needs across all locations. Leveraging your expertise, you'll demonstrate our core capabilities and recommend the right merchant processing solution stack to meet their specific requirements. Collaborating with internal support partners and resources, you'll ensure seamless execution of our solutions, contributing to Intuit's mission of disrupting the small business mid-market segment.
**Responsibilities**
+ Exemplify Intuit's values and foster an inclusive environment conducive to collaboration and innovation.
+ Proactively identify opportunities to drive business improvements for existing customers, providing strategic recommendations aligned with their needs.
+ Articulate Intuit's value propositions within the merchant services domain, showcasing understanding of our strategies and products relative to competitors.
+ Deliver compelling presentations to C-level executives, effectively communicating ROI and value propositions.
+ Grow and manage a robust sales funnel, maintaining a sustainable sales cycle to meet quarterly targets.
+ Collaborate with key stakeholders to influence the buying process and navigate complex selling processes.
+ Serve as a cross-functional facilitator, leveraging resources to support business relationship growth and execution.
+ Utilize all available resources to efficiently close deals and drive scalability.
+ Measure success through key metrics including quota attainment, close rates, pipeline velocity, and retention improvements.
**Qualifications**
+ Minimum 5+ years of quota-carrying software or technology sales and corporate account management experience.
+ Extensive experience in territory management across multiple states and industries, preferably within the merchant services domain.
+ Deep understanding of Account Receivable and Account Payable processes related to money movement.
+ Familiarity with merchant services customers owning multiple locations and annual revenues exceeding $5M.
+ Familiarity with merchant service industry standards as it relates to rates, cost analysis, and risk management.
+ Experience selling merchant services platform solutions with negotiated rates/terms across various industries.
+ Strong business acumen and sales skills, with the ability to innovate and iterate.
+ Prior experience with accounting, ERP, or financial management software sales.
+ Proficiency in managing a large prospect pipeline through Salesforce and supporting multiple partners through the sales process.
+ Familiarity with key sales methodologies such as Challenger, SPIN, Solution, or Sandler.
+ Understanding of the client management lifecycle and ability to collaborate effectively with diverse stakeholders.
+ Bachelor's degree or MBA preferred or equivalent work experience.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 100,000- 135,000
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$100k-135k yearly 8d ago
Payroll Senior Specialist
Intuit 4.8
Plano, TX job
The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Must be able to handle ambiguity, work in an agile and fast-paced environment, be self-motivated to understand the total picture, and propose recommendations for change in support of operational excellence.
**Responsibilities**
+ Assists with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and nonexempt employees
+ Processes terminations including final pay calculations
+ Review wage calculations and audit reports for accuracy while making necessary adjustments/corrections
+ Track and process leave of absence (LOA) to calculate supplemental pay for employees
+ Audit HRIS Workday daily file feed into ADP to ensure data accuracy
+ Resolves payroll employee service request cases (Tier 2 support for escalations)
+ Initiate stop payments and direct deposit reversals
+ Research and manage outstanding/uncashed check or direct deposit issues
+ Enforce pay policies, (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance
+ Auditing and validating inputs in the time and labor system
+ Run and review timesheet export reports from Workday to interface with the ADP Payroll system
+ Process over-payment calculations and collection
+ Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks
+ Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third party vendors
+ Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions
+ Work in a team environment by coordinating with other team members in the processing of payroll
**Qualifications**
+ College degree preferred
+ CPP/FPC certification a plus
+ 3+ years of experience in payroll related responsibilities
+ Apply documented rules, past practices, or instructions on an independent level
+ Ability to work in a fast-paced environment even during times of ambiguity
+ Demonstrated ability to hold information confidential with excellent judgment
+ Understanding of payroll processing within a shared services environment
+ Solid time management skills with an ability to prioritize assignments in a dynamic work environment
+ Proficient computer, organizational, analytical, research and problem-solving skills
+ Working knowledge of Excel, proficient with all other Office applications
+ Complete self-initiated training necessary to remain current on payroll practices
+ Ability to learn processes quickly for more efficient and effective results
+ Experience with Workday and ADP systems (Globalview) highly preferred
+ Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn
+ The ability to adapt to change and adjust to the business needs
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 42.00- 56.50
Southern California $ 43.00- 58.50
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$61k-80k yearly est. 60d+ ago
Staff Customer Experience Professional (ProTax Group)
Intuit 4.8
Plano, TX job
Come join the ProTax Group and our Customer Success team at Intuit as a Staff Customer Experience Professional, and help us deliver on our ProTax Customer Experience strategy. This role is focused on our Professional Tax customers, who play a key role in the Intuit Ecosystem and in our mission of "Powering Prosperity Around the World". You will partner with other functions including Marketing, Customer Success, Expert Network Platform, Product Management, Product Development, Product Design and Data to ensure we deliver the best experience for our customers, through deep customer insights and hypothesis-driven experimentation and innovation.
Responsibilities
* Leads customer and employee research to identify customer pain points and drives experiments to develop hypotheses and propose successful solutions
* Uses a cross-functional approach to drive experiments for Customer Success that will test customer behavior and solve hypotheses.
* Presents analyzed data to other teams and contributes to ideation across market
* Quickly identifies critical parts of a problem for Customer Success and works to deliver effective solutions.
* Seeks internal and external feedback to share with Customer Success and puts forward recommendations that could address customer needs.
* Frequently demonstrates a deep understanding of the customer and expert journey (and long term problems) and proposes solutions that challenge status quo to eliminate friction between both experiences
* Influences direct project team to ensure root causes and systemic issues are identified and analyzed; understand the impact of human behavior and market trends on customer interaction with products
* Connects the dots using external and internal data about our customer needs and provides precise recommendations aligned to the business
* Leverages quantitative and qualitative research to become an expert on the use of our products and services
* Proactively seeks insight on the Voice of the Customer and Employee to identify critical data that will help develop solutions to improve customer experience
* Proactively simplifies and continuously improves existing processes to operate more efficiently
* Serves as an informal leader for change management within direct team
* Drives customer success projects.
* Contributes to market led cross-functional projects.
* Deliverables may include:
* End to End journey maps and Service Blueprints for moderate scale product and services offerings.
* Report outs to cross-functional teams and CS team on voice of the customer for their specific area of coverage
* Analyze and develop insights based on customer sentiment from customer interactions to drive defect resolution or product improvements
* Surfaces emerging issues impacting customers to teams in order to deliver notifications or content publication
* Identifies opportunities and contributes to Initiatives that drive incremental product experience improvements
Qualifications
* Minimum of 5 years in Customer Experience, including leading in a highly matrixed, cross-functional, and fast-moving environment, developing product/service experiences, and driving revenue & customer growth
* Proven expertise in service design and blueprinting, including the ability to map complex service ecosystems, identify pain points and opportunities, and orchestrate seamless end-to-end experiences that span digital and human touchpoints. Able to translate strategy into actionable blueprints that align stakeholders and drive implementation.
* Organizationally savvy, with good interpersonal effectiveness, influence, and ability to get things done through both formal and informal means. Exceptional ability to collaborate, influence, mobilize and energize key stakeholders and complex cross-functional teams to implement creative, innovative, best in class solutions.
* Must have a strong presence and be a compelling communicator across all levels of the organization to win hearts and minds. Good listener and problem solver; solutions oriented and great at simplifying complex topics. Knows when to dive deep, and when to stay at a higher level. Must have a very strong pulse on the metrics driving the business.
* Strong acumen in understanding customer behavior and using design thinking and scientific methodologies to inform decision making. Clearly exhibits a systems thinking mindset, and can apply the appropriate framework at the right time, or create a new one as needed.
* Customer champion with a design mindset and demonstrated strengths in product management or experience design. Have led the creation of service experiences (from concept through production)
* Robust analytical and problem-solving skills with clear examples of using data actively for customer insights, measurement, ROI analysis and recommendations
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
$79k-102k yearly est. Auto-Apply 36d ago
Enterprise Account Executive, State and Local Government
Box 4.6
Dallas, TX job
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
We need strong sellers to help new customers realize their digital transformation goals while evolving how our current customer base leverages Box. By joining the State and Local Government Sales team you will have an opportunity to work alongside our most senior sales leaders and our largest customer base.
WHAT YOU'LL DO
Source and close net new logos within a given territory in the State and Local Government segment
Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition
Influence and drive the sales process while managing through multi-layer stakeholders in Enterprise organizations
Exercise judgment in selecting methodologies, techniques and evaluation criteria throughout the sales process
Collaborate with internal partners to move deals forward and ensure customer success
Up to 50% travel in assigned territory
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
5+ years of work experience in Sales with a track record of success
Prior experience selling to State and Local Government accounts
Proven ability to learn new technology and products
Have clear examples of closing complex deals and your sales process
Effectively uses a repeatable method for uncovering greenfield opportunities and building out a new territory
Previous experience building relationships and selling to C level executives
Prior success in ECM, Cloud, or SaaS sales
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
#LI-KG3
Box is committed to fair and equitable compensation practices. Actual OTE range is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits
, check out our
healthcare benefits
and additional
Box Benefits + Perks
.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range$238,000-$297,500 USD
$238k-297.5k yearly Auto-Apply 1d ago
Growth and Retention Specialist
Intuit 4.8
Plano, TX job
The **Growth and Retention Specialist** is a strategic, customer-facing role focused on protecting and growing our existing customer base. This position is central to our customer retention strategy, proactively engaging customers throughout their renewal lifecycle. Beyond simply processing transactions, you will serve as a primary point of contact, ensuring our customers not only continue to find value in our products but also discover new opportunities to grow with us.
Your primary responsibilities will be to secure renewals and identify and act on opportunities to upsell and cross-sell. This requires a deep understanding of customer objectives, the ability to articulate our value proposition effectively, and a commitment to finding solutions that meet their evolving needs. The ideal candidate will be adept at navigating customer conversations and independently driving positive commercial outcomes for both the customer and the business.
**Responsibilities**
+ **Own the Renewal Process:** Manage the full renewal cycle, from initial communication to contract close. Proactively engage with customers to discuss upcoming renewals, address any concerns, and ensure a smooth, timely process.
+ **Identify Upsell and Cross-Sell Opportunities:** Actively listen to customer needs and challenges to identify and introduce additional products, services, or upgrades that will enhance their success and expand our footprint within their organization.
+ **Negotiate and Problem Solve:** Lead commercial discussions, including pricing negotiations, to secure renewals. Tactfully address and resolve any customer concerns or obstacles to ensure a successful outcome.
+ **Serve as a Customer Advocate:** Build strong relationships with customers, acting as a trusted advisor and a strategic liaison. Effectively communicate customer needs and feedback to internal teams, ensuring a rapid and comprehensive response.
+ **Drive Internal Collaboration:** Act as the primary link between the customer and internal teams (Sales, Customer Success, etc.). Route and escalate complex customer needs or issues to the appropriate team members, ensuring a unified and efficient approach to customer
+ **Adhere to and Improve Processes:** Follow established renewal processes while also contributing to their ongoing refinement based on customer feedback and interactions.
**Qualifications**
+ **Experience:** 1-4+ years of experience in a renewals, account management, or inside sales role, preferably within a B2B, SaaS, or technology environment. Proven track record of retaining and growing customer accounts.
+ **Communication & Negotiation:** Strong verbal and written communication skills with a proven ability to negotiate and persuade customers toward a positive outcome.
+ **Customer Focus:** A strong commitment to customer satisfaction and a passion for building long-term relationships that drive mutual growth.
+ **Organizational Skills:** Excellent organizational and time-management skills, with the ability to manage a high volume of tasks and deadlines while maintaining a focus on individual customer needs.
+ **Technical Proficiency:** Experience using Salesforce (or a similar CRM) is required.
+ **Proactive & Self-Motivated:** Ability to take initiative in addressing customer needs and a proactive approach to managing responsibilities and achieving targets.
+ **Team Player:** Ability to collaborate effectively with internal teams to ensure a holistic approach to customer success.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$50k-62k yearly est. 60d+ ago
Senior Staff Software Engineer - ServiceNOW HRSD and WSD
Intuit 4.8
Plano, TX job
The Tech 4 Intuit (T4I) People and Places Technology Engineering team is seeking a Senior Staff Software Engineer responsible for leading technical development activities on the ServiceNow platform, particularly focusing on HR Service Delivery (HRSD) and Workspace Delivery (WSD) modules. The ideal candidate should possess a strong background in both the technical and functional aspects of ServiceNow. They will use their deep technical knowledge, implementation experience, and solution architecture skills to help accelerate improvements in employee experience at Intuit.
**Responsibilities**
+ Lead the technical design, development, and implementation of complex solutions within the ServiceNow HR Service delivery(HRSD) and Workspace Delivery (WSD) modules
+ Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent relevant experience
+ Collaborate closely with HR stakeholders, product managers, and peers to understand scope, requirements, and define technical design and development dependencies.
+ Architect, develop, and secure scalable ServiceNow solutions in alignment with our technology strategy and best practices.
+ Work closely with Workday, Avature and Data Engineering teams to Integrate functionality and Data to meet all transactional, reporting, and analytical needs of our businesses.
+ Drive technical excellence and provide guidance to a team of engineers, fostering a culture of high quality and innovation.
+ Conduct code reviews, uphold coding standards, and implement ServiceNow development best practices.
+ Troubleshoot and resolve complex technical issues related to ServiceNow HRSD and Workspace Delivery.
+ Stay current with the latest ServiceNow features, releases, and industry trends, evaluating their applicability to Intuit's needs.
+ Develop and maintain comprehensive technical documentation, including design specifications, architectural diagrams, and user guides.
+ Identify opportunities for process improvement and automation within the ServiceNow platform to enhance efficiency and employee experience _Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender._
**Qualifications**
+ Lead the technical design, development, and implementation of complex solutions within the ServiceNow HR Service delivery(HRSD) and Workspace Delivery (WSD) modules
+ Collaborate closely with HR stakeholders, product managers, and peers to understand scope, requirements, and define technical design and development dependencies.
+ Architect, develop, and secure scalable ServiceNow solutions in alignment with our technology strategy and best practices.
+ Work closely with Workday, Avature and Data Engineering teams to Integrate functionality and Data to meet all transactional, reporting, and analytical needs of our businesses.
+ Drive technical excellence and provide guidance to a team of engineers, fostering a culture of high quality and innovation.
+ Conduct code reviews, uphold coding standards, and implement ServiceNow development best practices.
+ Troubleshoot and resolve complex technical issues related to ServiceNow HRSD and Workspace Delivery.
+ Stay current with the latest ServiceNow features, releases, and industry trends, evaluating their applicability to Intuit's needs.
+ Develop and maintain comprehensive technical documentation, including design specifications, architectural diagrams, and user guides.
+ Identify opportunities for process improvement and automation within the ServiceNow platform to enhance efficiency and employee experience
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California,CA: $214,000.00 - $289,500
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$214k-289.5k yearly 60d+ ago
Money Sales, Lending Specialist
Intuit 4.8
Plano, TX job
As a Money Sales, Lending Specialist at Intuit, you will be instrumental in supporting small and mid-market businesses by providing them with essential lending solutions. This role focuses on building strong relationships with business owners, understanding their financial needs, and helping them secure funding to achieve their growth objectives. You will engage in outbound calling, and manage a sales pipeline, all while contributing to the company's mission of empowering businesses with financial tools.
**Responsibilities**
+ Engage with and build strong relationships with business owners seeking funding.
+ Meet and exceed sales goals, listen attentively to customer needs and overcome objections.
+ Prospect for leads and conduct live product demos tailored to the prospect's specific needs.
+ Utilize CRM tools and create and follow a consistent pipeline strategy to convert prospects to buyers.
+ Develop expert level knowledge of the industry and competition in lending, merchant services, and bill pay.
**Qualifications**
+ Bachelor's degree or equivalent work experience.
+ 2+ years of successful track record in outbound calling, leading demos, and pipeline management in SaaS/Fintech.
+ Experience in fintech: selling to medium-sized SMB, account management, or in a B2B environment, OR marketing, financial services, or business development experience.
+ Proven ability to build relationships over the phone and exceed sales goals.
+ Strong business acumen and marketing knowledge.
+ Competitive nature, collaborative work style, and excellent communication skills.
+ Ability to adapt and learn in a dynamic environment.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$115k-161k yearly est. 14d ago
Head Of Sales AI Systems
Intuit 4.8
Plano, TX job
We are seeking a highly self-motivated, data-driven, and detail-oriented people manager to lead Intuit's AI Systems across Sales. The team identifies and pursues AI applications to improve seller workflows with the objective to boost revenue and operational efficiency. The role entails managing a high performing team that defines the overarching AI workflow strategy for the Sales organization and implements it into a scalable, integrated process and technology system.
This position requires a strong background in Sales Operations and specifically, the development, implementation, and optimization of sales automation initiatives that yield actionable business insights. In this role, you will be responsible for leading a group of sales technology subject matter experts, defining automation priorities that align with sales objectives, driving the development of 1st/ 3rd party applications, and ensuring their successful adoption and ongoing optimization.
This role requires an experienced Sales Process & Technology leader who has the ability to define a technology vision for the organization and to take multiple complex, cross-functional projects from concept to execution. The ideal candidate is an independent operator, possesses strong analytical skills and can translate findings into concrete automation and efficiency initiatives for the entire team. Additionally, the candidate should be comfortable working in a fast-paced, ambiguous environment where they can adapt, prioritize, and execute business outcomes with operational rigor.
You will collaborate directly with cross-functional teams in Sales, Marketing, Product, and Analytics. This role requires end-to-end ownership of our AI objectives, either by leading initiatives directly or by influencing outcomes through others. Your strong relationship-building, influencing, and communication skills will help you succeed.
**Responsibilities**
+ AI Strategy For Sales: Define and lead the AI strategy for Intuit's Sales organization, aligning with overall business goals and objectives.
+ AI System Design: Oversee the design and integration of AI tools that enhance sales processes, such as lead scoring, sales forecasting, pipeline management, and customer insights. Ensure seamless integration of these tools into existing sales systems and workflows.
+ Opportunity Identification: Identify key opportunities for AI-driven enhancements in sales processes, performance metrics, and customer engagement.
+ Project Portfolio Management: Manage multiple AI projects simultaneously, overseeing timelines, resources and deliverables. Drive project prioritization, address portfolio risks and ensure that initiatives are completed on time and in line with business requirements.
+ Project Execution: Lead the design, development, and deployment of top priority AI applications tailored to the sales function, defining business requirements, ensuring that solutions address core business needs and drive tangible outcomes in sales efficiency and performance.
+ Performance Monitoring & Management: Establish KPIs to track the performance of AI applications, and continuously analyze their impact on sales outcomes. Use data-driven insights to make adjustments, continuously optimize and improve AI effectiveness over time.
+ Thought Leadership: Stay up to date with the latest AI trends and technologies and share insights with senior leadership to continuously evolve the AI strategy in alignment with industry best practices.
+ Team Management: Lead and mentor high-performing Sales Operations talent
**Qualifications**
+ Bachelor's Degree in a numerate or business related subject (Business Management, Finance, Statistics, Finance, Computer Science, Information Systems, etc.).
+ 7+ years of experience in roles such as Product Management, Technical Product Management, Business Operations, or Consulting.
+ Managerial experience & a proven track record of leading a high performing team.
+ Extensive experience in process design, standardization & continuous improvement, with the ability to translate business needs into actionable priorities.
+ Track record of working directly with Internal Product teams on the design and implementation of internal tool development projects and/or 3rd party solutions.
+ Proven experience in setting and executing AI strategies, ideally within the context of a sales or customer-facing function.
+ Proven experience with sales automation tools, CRM platforms (e.g., Salesforce, HubSpot), and sales engagement technologies.
+ Familiarity with inside sales tools such as Gong, Outreach, and CRM-integrated productivity platforms.
+ Strong understanding of sales processes and tools with experience in implementing solutions to enhance sales productivity and outcomes.
+ Proven experience working independently, to manage multiple projects simultaneously and to drive initiatives in a cross-functional environment.
+ Excellent communication and leadership skills, with the ability to influence stakeholders and lead cross-functional teams.
+ Proven stakeholder management experience - including managing multiple partners simultaneously, particularly across Sales and Product organizations.
+ Proficient in data analysis and presentation tools with a knack for conveying complex information clearly to general audiences.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 210,000- 284,000
Southern California $ 186,500- 252,500
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
$210k-284k yearly 60d+ ago
Staff Security Engineer (Detection Engineering)
Intuit 4.8
Plano, TX job
We are seeking a talented Detection Engineer to join our Security Incident Response Team (SIRT) and help us protect our organization from cyber threats. The ideal candidate will have a deep understanding of security detection techniques and be able to design, implement, and maintain detection controls that detect and respond to security incidents. As a member of our SIRT, you will work closely with other engineers to identify and mitigate threats, shape detection strategy, and provide guidance on the design and implementation of security controls.
**Responsibilities**
+ Develop and maintain detection controls to monitor and detect security events that threaten the confidentiality, integrity, and availability of our organization's data and systems
+ Analyze telemetry data from diverse sources to detect known and unknown security incidents using various security tools, such as SIEM (Splunk), EDR (Crowdstrike Falcon), CSPM (Wiz) and network traffic analysis
+ Engage with threat hunting, event analysis and incident response squads to identify threats and vulnerabilities seen internally
+ Build and implement security automation workflows using SOAR tools to streamline and enhance SIRT analysis and incident resolution.
+ Proactively research, identify, and understand the latest security threats and emerging trends, including their potential impact on our organization
+ Collaborate with other engineers to design, implement, and maintain security controls based on security standards, best practices, policies, and regulatory requirements
+ Provide guidance to enhance the creation, documentation, implementation, and adherence of security policies and procedures
+ Participate in security incident response activities and help develop mitigation and remediation strategies
+ Communicate security results and findings to technical audiences and management stakeholders through detailed analysis, briefings, and reports
_Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:_
Bay Area California $206,000 - $278,500
San Diego Area California $187,000 - $252,500
_This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************** _)._
_Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender._
**Qualifications**
+ BS/MS in Computer Science or related field or equivalent relevant experience. Experience in Cybersecurity and/or Identity and Access Management is strongly desired.
+ 7+ years of professional experience on/leading policy or analytics teams in a compliance, security, risk, or financial fraud environment
+ Developer experience in Python or comparable language preferred
+ Expert in producing user-friendly data visualizations and adept at communicating with data
+ Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes
+ Ability to understand and demonstrate empathy for opposing points of view on highly complex issues
+ Excellent written and verbal communication skills; ability to succinctly communicate technical and business requirements, business cases and other findings across organizational levels
+ Proven ability to use productivity/collaboration tools such as MS Office, Google Suite, and Slack
If you have a passion for cybersecurity and a proven track record in security detection and incident response, we invite you to apply for this role. Join our SIRT team and help us protect our organization and customers from cyber threats.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 206,000- 278,500
Southern California $ 187,000- 252,500
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.