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  • Keyholder (Fashion Island)

    Paige 4.1company rating

    Shopper job in Newport Beach, CA

    The key holder is a leadership position that is responsible for ensuring that customer service and store standards meet company expectations. All key holders will perform opening and closing managerial procedures and will serve as the manager on duty in lieu of a manager in the store. All key holders are expected to possess leadership and managerial qualities, and to have mastered associate-level expectations for sales floor, clienteling, and operations. Key holders report to the Assistant Manager and the Store & Local Brand Manager. Key Holder duties include (but are not limited to): Setting an example of enthusiasm, knowledge, and understanding of the PAIGE brand image and product. Ensuring the implementation of plans for meeting and exceeding sales targets, as communicated by store management. Reinforcing the expectation of superior customer service as the top priority for all employees. Maintaining a professional environment that is motivated, positive, friendly, helpful, and productive. Delegating responsibilities and holding employees accountable for meeting productivity expectations. Ensuring all requirements necessary to open and close the store are performed accurately each day. Being accountable for the store's appearance, standards, and adherence to HQ visuals direction. Obtaining a comprehensive knowledge of the POS system, and having the ability to handle transactions in the event of an iPad, internet, and or debit/credit card reader malfunction. Maintaining a replenished and fully-stock sales floor. Participating in scheduled inventory tasks, including store wide physical inventory counts. Required Qualifications: 1 year of experience in a retail setting Open availability on weekends The availability to work at least 30 hours a week The availability to work up to 5 shifts per week The ability to work during the Vacation Blackout Policy dates The ability to engage and motivate teams, and to work collaboratively with colleagues The ability to manage multiple operational business functions Employee Perks: Progressive Sales Commission Pay Clothing Allowances Employee Discounts (Stores & Partnered Companies) Paid Parental Leave Company 401(k) match Base Pay Range $20/hr - $22/hr About the Company: PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it. From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs. Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft. As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.
    $20-22 hourly 2d ago
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  • Retail Salesperson

    Bridgestone Corporation 4.7company rating

    Shopper job in Manhattan Beach, CA

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit. This role offers an exciting opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced automotive retail environment while contributing to the growth and success of our business.Pay Range: $17.83 - $26.68 Responsibilities Operating as a motivated sales individual. Building customer satisfaction & loyalty. Merchandising, advertising and promotion of products and services. Energetic responsiveness to every customer, on the phone and in the store. Other duties as assigned. Minimum Qualifications High School Diploma or equivalent. Desire to succeed in a retail environment. 2 years of consumer retail sales experience. Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty. Problem solving skills as it relates to customer complaints Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles. OUR CREW KNOWS BENEFITS Medical, Dental and Vision - Starting day 1 for all our teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU Professional Development: No matter where you're at in your career, we've got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back where we can. Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. The opportunity to develop and grow, through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic and challenging work environment. Agility and work/life effectiveness and your long-term well-being. A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $17.8-26.7 hourly 5d ago
  • Logistics Freight Forwarding Sales Associate (EM7098)

    Samsung SDS America 4.5company rating

    Shopper job in Cerritos, CA

    Why join Samsung SDS? Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit *********************** Responsibilities The Logistics Sales Associate is responsible for driving business growth by identifying new customers, proposing logistics solutions, participating in bidding processes, and converting opportunities into revenue. The role focuses on new client acquisition, business proposals, active sales engagement (cold calls, sales tools, and lead generation) across target industries: Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS). 1. New Customer Acquisition & Business Development Identify and engage potential clients through cold calls, sales tools, and market research. Prepare and present tailored logistics proposals, including fulfillment services and local transportation (W&D). Actively participate in bid processes and follow up on opportunities. Explore upselling and cross-selling opportunities within new and existing accounts. 2. Sales Execution & Revenue Generation Manage the full sales cycle from lead generation to contract closure. Achieve assigned sales and profitability targets. Track pipeline and follow up on potential opportunities using CRM or sales tools. 3. Pricing & Contract Coordination Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals. Work with the Legal team to review and finalize contracts. Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals. 4. Operational & Issue Management * Serve as the primary contact for customers, ensuring smooth service delivery. * Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity. 5. Financial & Risk Oversight * Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment. * Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues. 6. Customer Relationship Management * Build and maintain strong client relationships, providing updates, service information, and industry insights. * Ensure customer satisfaction by proactively addressing potential issues. 7. Cross-functional Collaboration * Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs. * Coordinate internal resources to support account growth and service quality. 8. Reporting & Communication * Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities. * Share insights on market trends, competitor activities, and potential opportunities.
    $34k-48k yearly est. 5d ago
  • Luxury Swimwear Sales Associate

    24 Seven Talent 4.5company rating

    Shopper job in Costa Mesa, CA

    Job Title: Sales Associate - Luxury Boutique Compensation: $27/hr + Bonus Hours: Full-time, 40 hours/week Availability: Must have full open availability A high-end luxury boutique at South Coast Plaza is seeking a polished, service-driven Sales Associate to join their team. This role is ideal for someone personable, professional, and passionate about delivering an elevated client experience within a women's luxury retail environment. Responsibilities: Provide exceptional client service and maintain strong product knowledge Support clients with styling, fit guidance, and personalized experience Drive sales while maintaining brand standards Replenish and maintain sales floor presentation Assist with fitting rooms and support a women's clientele Collaborate with the team to meet and exceed boutique goals Requirements: Prior luxury or premium retail experience preferred Professional, polished, and client-focused Comfortable supporting a women's luxury boutique environment Must have open availability, including weekends and holidays Strong communication skills and a team-oriented mindset
    $27 hourly 2d ago
  • Keyholder

    Mango 3.4company rating

    Shopper job in Los Angeles, CA

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Figat7th in Los Angeles, California this February, and we're looking for a Key Holder to join our team! Key Responsibilities: Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home. Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to. While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly. When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized. Key Holder Responsibilities: Open and close the store, ensuring all security procedures are followed. Handle cash management responsibilities, including deposits and safe counts. Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment. Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts. Drive personal sales performance while actively contributing to team selling and overall store goals. Requirements: Preferred 1+ years prior work experience in a retail sales environment Customer service oriented Independent work ethic, time management skills Self-motivated with a desire to achieve results and excel individually, and as a team High energy, enthusiastic, passionate, and upbeat attitude Fosters genuine connection through compassion, empathy, integrity and building trusting relationships Strong communication skills Ability to adapt - energy and speed Computer skills to operate point of sale system is a plus What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you
    $29k-37k yearly est. 4d ago
  • Full-Time Key Holder | Venice

    Farm Rio 3.6company rating

    Shopper job in Los Angeles, CA

    FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world. Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe. To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in LA as our Full-Time Key Holder. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products. What we´re looking for: Strong communication skills Positive and enthusiastic and proactive attitude Interest in fashion and/or arts in general Ability to engage with clients and create a WOW experience Open to work 40h+/week, including weekend availability You'll be responsible for: Safely opening and closing the store Assuring excellent customer service, by performing and supporting the team Oversees day to day operations Can handle returns/ customer sensitive issues Assuring store visuals are kept up to date and up to standards Assuring stock room is being maintained organized by selling team Training and coaching team Providing feedback on the days business Securing sales Deliver outstanding styling sessions Establish loyalty within the community Compensation and Benefits Compensation: 26/hr paid biweekly basis Monthly Comission Health Insurance (Medical, Dental, and Vision) 401 (k) + Employer Match 20 business days - PTO Employee Discount on FARM Rio Products. FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.
    $31k-39k yearly est. 2d ago
  • Sales Associate - South Coast Plaza Bloomingdales

    Messika

    Shopper job in Costa Mesa, CA

    Messika is a Parisian High Jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 500 Points of Sales worldwide across 90 countries. The Sales Associate role is to embody Valerie Messika's passion and creativity for diamonds and jewelry design. The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client's personal collection of fine and high-end jewelry. The Sales Associate must hold the critical position of acting as a Messika brand ambassador, consistently exceeding client expectations, and achieving their individual monthly sales targets. POSITION'S MAIN DUTIES & RESPONSIBILITIES Provide exceptional customer service by greeting, listening, and assisting clients by exceeding their expectations and demonstrating excellent knowledge of jewelry product and styling Present the Messika brand in accordance with the brand's image Suggesting jewelry based on the client's personal style and needs Conveying Messika jewelry by staying true to the Maison's history and spirit Being attentive to the customer's expectation and acting accordingly Proactive with client outreach and demonstrating strong client follow-up skills Ensuring that the client's deliveries are prepared and organized Receiving and monitoring of client product exchanges and repairs Operating the sales system by updating and monitoring sales recording and client database Understanding that being a Messika ambassador means conveying the brand's spirit even outside of the boutique, by always looking for opportunities to bring in new clientele ADDITIONAL RESPONSIBILITIES Physically and attentively managing the boutique's inventory, product replenishment, and storage Responsible for producing effective quality control Handling credit, cash, and tax reduction; always ensuring proper identification is requested of the client QUALIFICATIONS At least 3 years proven previous retail sales experience in fine jewelry or luxury environment Well-developed written and verbal skills Excellent interpersonal skills with the ability to build and maintain strong working relationships. Strong organizational skills and attention to detail is a must Ability to multi-task, work in high pressure environment Self-starter / proactive mindset / passion for learning Positive energy and genuine desire to work with people Passion for the Brand and thriving in a selling environment Intellectual curiosity and passion for learning Bachelor's degree in business-related field is a plus Additional language skills are a plus Passionate about luxury DESIRED Proficiency in multiple languages AJP/GIA GG Certification This Sales Associates position will be located in our Hudson Yards location.
    $28k-43k yearly est. 1d ago
  • Keyholder

    Zadig&Voltaire

    Shopper job in Newport Beach, CA

    Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature. The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe. As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer. Website **************************** As a Key Holder at Zadig & Voltaire, you are a trusted brand ambassador and an essential part of the store team. You are responsible for supporting day-to-day operations, including opening and closing the boutique, delivering exceptional client experience, and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the store's success through expert styling, attention to detail and commitment to client satisfaction. *****There is an opening for a full time in Bloomingdale's Newport Beach. *****There is an opening for a part time in Fashion Island Newport boutique. Responsibilities: Act as a dependable point of contact when management is off-site by assisting with store opening/closing and overseeing daily operations. Maintain a strong floor presence to drive individual sales and support the team in delivering seamless client experience. Ensure a consistently positive and personalized client experience by prioritizing the customer and maintaining the brand's luxury presence throughout every interaction. Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals. Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked. Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations. Demonstrate strong personal styling and product knowledge to elevate the shopping experience. Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance. Utilize the available marketing tools to engage current and new business and drive sales. Embrace and utilize technology to enhance customer experience. Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends. Requirements: Sales and Service Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals. Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience. Knowledge of retail sales techniques and a keen interest in providing personalized service. Leadership and Operations Comfortable with basic store operations, including replenishment, stocking, and visual presentation. Familiar with Retail POS systems, MS Office, and Google Docs. Ability to manage time effectively, prioritize tasks, and maintain attention to detail in a fast-paced environment. Excellent verbal, written, and interpersonal communication skills. Passionate about the luxury retail sector with an understanding of market trends and industry dynamics. Positive, flexible, and reliable, with a focus on contributing to the team's success. Education and Training HS Diploma Required; Associate's/bachelor's degrees preferred. Experience Minimum 2-year experience working within retail sales environment; luxury retail experience a plus
    $28k-37k yearly est. 1d ago
  • Keyholder (Fashion Island)

    Cinq à Sept

    Shopper job in Newport Beach, CA

    cinq à sept sank·ah·set sæŋk'e'set n : The time between late afternoon and early evening when streets are awash in the warm glow of the vanishing sun and anything is possible Sharing its name with the French term for the liminal moment linking late afternoon and early evening, Cinq à Sept brings the intriguing tension between day and night to a new advanced contemporary collection. Inspired by the hours between 5 and 7 p.m., when city streets are awash in the warm glow of the vanishing sun and office desks are abandoned for cocktails and as-yet unknown possibilities, Cinq à Sept embodies a deliberate balance between sophistication and ease, youthful daring and confident allure. The collection's modern feminine aesthetic embraces unexpected details and striking silhouettes, resulting in clothing that draw their romance and sexiness from the woman wearing them. ROLE OVERVIEW: We are looking for an energetic and responsible Key Holder who is passionate about people and fashion to join our team part time. This is a leadership position and will serve as the point person when the SM or ASM are not present in the store. Our ideal candidate is a team player that thinks outside of the box and uses in-depth product knowledge and styling advice to be an expert seller while cultivating and maintaining client relationships. Key Responsibilities: Store opening and closing procedures. End of day reporting Counting and handling cash deposits Building loyal client base Clienteling Selling Reaching individual sales goals Demonstrating excellent customer service Ensuring store has adequate supplies for the day Overall cleanliness and tidiness of shop floor and stockroom Maintaining store visual standards in line with brand guidelines Assisting with receiving and putting away shipment Replenishment of shop floor Reporting to management team YOUR PROFILE 1-2 years retail experience with a luxury retailer Flexible availability Ability to work at least 30 hours / week Customer service minded with the ability to build relationships Excellent communication skills both verbal and written Ability to take initiative and be solution oriented Energetic and passionate about people and fashion Team player mentality with the ability to motivate others
    $28k-37k yearly est. 3d ago
  • Sales Associate

    Bally 4.0company rating

    Shopper job in Commerce, CA

    The sales associate is the front line ambassador, delivering a unique and true luxury experience to the Bally clientele in line with the Bally Brand Strategy, to maximize sales and establish long-term customer relationships. For our Store in Citadel (CA), we are looking for: Sales Associate Part Time. DAILY TASK AND RESPONSIBILITIES Acknowledge the individual objectives and contribute to the daily achievement of store objectives: “Key Performance Indicators” (KPI) Sales target, IPT/ AVT/ Transactions, CCI new, etc. Guarantee the application of the “Bally Ceremonies and Retail Excellence training” tools, being a host and ambassador of the brand. Participate to the daily running of the store: Visual Merchandising, quality of the window, counters and furniture presentation Controlling the cleanliness of the store Monitor and replenishment of the stock and maintenance of presented products Support of administrative duties (cashing up, inventories, etc) Contribute towards a safe working environment by reporting any maintenance or repairs required to management Comply with all company fire, health & safety regulations Follow all store policies and procedures. May have responsibility for opening/closing the store as needed Adhere to loss prevention standards CLIENTELE Proactively consolidate and develop CRM activity and Client portfolio, maintaining and actively reviewing personal client book and till database Follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele and enhance relationships and drive business. Acknowledge of the competition and market price/positioning Proficient and accurate use of POS system and other software as required, updating customer database. Assist with special requests, which include but are not limited to repairs, special orders, returns, etc. PERSONAL EFFECTIVENESS Ensure personal image, appearance and behavior reflects the Bally brand and people values, showing enthusiasm, commitment and initiative to be the perfect leader by example. Represent an ambassador of the brand, always maintain and promote proactive attitude, actively participating and cooperate with team, acting with pride. TEAM Participate in the recognition of team success and working together with all team members to meet the common goals and customer satisfaction. Complying with the attendance team schedule and morning daily meeting TRAINING & IMAGE Actively participate and implement all Company Training Program, enhancing knowledge in products, fundamental tools, craftsmanship, brand heritage and company strategy Maintain a professional and impeccable image and follows Bally dress code, grooming standard, uniform presentation. DESIRED PROFILE At least 6 months of previous experience in retail customer service Professional presentation, good communication, excellent interpersonal skills Sales and customer oriented Passion for the fashion/luxury-goods industry Strong Team player Self-motivator Good Computer/software literacy skills Good level of English Job Type: Full-time Work Location: In person We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
    $31k-42k yearly est. 3d ago
  • Full Time Sales Associate (Store 151, La Crescenta, Ca)

    Ace Hardware 4.3company rating

    Shopper job in La Crescenta-Montrose, CA

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $17.50 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $17.5 hourly 1d ago
  • Secret Shopper

    Pirate Staffing

    Shopper job in Los Angeles, CA

    - Visit assigned retail locations to attempt to purchase alcohol or tobacco products - Follow specific guidelines and protocols for each visit - Record and report observations, including details about the purchase attempt and any interactions with store staff - Provide accurate and detailed reports of each visit
    $32k-46k yearly est. 14d ago
  • Secret Shopper

    Stress Free Auto Care

    Shopper job in Ontario, CA

    Job Description Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Overview: Stress Free Auto Care seeks detail-oriented individuals to conduct confidential assessments of our customer service, quality, and overall customer experience. As a secret shopper, you will help us ensure the highest standards and consistency across all locations. Responsibilities: Visit designated Stress Free Auto Care locations anonymously to evaluate customer service and facility conditions. Accurately document experiences, interactions, and service details. Complete and submit detailed evaluation forms promptly after each visit. Provide constructive feedback to assist in improving customer experiences. Qualifications: Excellent observational and written communication skills. Ability to follow precise instructions and maintain confidentiality. Reliable transportation to visit assigned locations. Flexibility to complete assignments within required timeframes. Previous experience as a secret shopper or in customer service is preferred but not required. Compensation: $50 per authorized site visit; paid upon completion of each assignment. Independent contractor role (1099); you manage your schedule and assignments. Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.
    $32k-45k yearly est. 7d ago
  • Youth Secret Shopper

    Noor WFS

    Shopper job in Los Angeles, CA

    Job DescriptionOn behalf of our client, Noor Workforce Solutions is seeking student assistants to work with our research team on the Young Adult Tobacco Purchase Survey Project (YATPS). The project's purpose is to assess the rate of tobacco sales to individuals under the age of 21 in California.The role of the Secret Shopper is to attempt to purchase traditional or electronic tobacco products from retail locations while their research partner records the results and drives between retail sites. Research teams will travel over weekends only. All training and travel time are paid for. Travel expenses paid for. Flexible schedule to accommodate school schedules. The pay for this position is between $19.00-$20.00/hour.You must be 16 to 17 years old to apply for this position. Underage employees will be required to obtain parental permission and a valid work permit through their school. Training and work will commence in January 2026.Young Adult Secret Shopper - Minimum Qualifications Must be 16 to 17 years old. Must be able to obtain parent/guardian permission to participate in the project. Must be able to obtain valid work permit through school. Must be available for periodic travel on weekends (Saturday & Sunday only during normal business hours - roughly 8AM to 5PM). Must be able to travel as a passenger in a rental car to destinations within driving distance of your place of residence (no driving required). Must be reliable and dependable for all scheduled travel. Must be able to follow all study protocols as directed by supervisor or research partner. Young Adult Secret Shopper - Preferred Qualifications Interest in public health or social research. Comfortable being on road for long periods. Comfortable with attempting tobacco purchases from clerks and other store personnel. Young Adult Secret Shopper - Duties and Responsibilities Conduct tobacco purchase attempts at predetermined store locations. Follow project protocols and all instructions provided by your research partner. Accurately recall and communicate field observations to research partner. Attend debrief meetings immediately following each trip (remote options available depending on residency). Punctual attendance at all project trainings and meetings. Maintain accurate record of all travel expenses and purchase logs. Travel with rotating partners. Adhere to all safety rules and protocols when travelling. Work Schedule Flexible workdays and work hours. The final work schedule will be determined by the supervisor. Work takes place primarily on weekends only during normal business hours (approximately 8AM to 5PM). Student Assistant and Graduate Assistant employees generally work up to 20 hours per workweek (Sunday - Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring & summer). Casual employees are limited to 19.5 hours total per week during the academic year as well as during breaks. Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (i.e., degree, license, or official transcript), DMV clearance. Physical Requirements and Working ConditionsThe physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation. Work is performed in a traveling environment. All destinations will be within driving distance of your residence. Local travel required. CA only. Within driving distance of your place of residence. Equal Employment Opportunity PolicyThe Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race (including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or state law such as the California Family Rights Act), domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
    $19-20 hourly 19d ago
  • VIP Personal Shopper

    Comme Des Garcons

    Shopper job in Los Angeles, CA

    The Personal Shopper in the VIP Client Services team at Dover Street Market plays a key role in nurturing relationships with our most valued clients, offering them a personalized, high-end experience. This position focuses on building lasting connections with VIP clients by delivering exceptional service and representing the brand as an Ambassador of Dover Street Market. Key Responsibilities: Actively recruit high potentials and develop VIP relationships Establish and manage portfolio of VIP clients Actively communicate and provide knowledge of products, trends, and services to VIP clients Help define action plans for each client and identify new business opportunities Support team to build an acquisition strategy and actively recruit high potentials Host client engagement activities and network at VIP events to develop potential clients Support the store in driving a client-centric mindset Deliver exceptional client service Ensure all Dover Street Market standards are maintained Represent Dover Street Market as an Ambassador of the brand Customer Service and Sales: Ensuring the very best levels of customer service at all times Selling, directing, and driving sales Offering a personalized shopping and styling experience to our clients Ensuring that customers are added to the DSMLA Database Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSMLA Maintaining a Customer Book of key clientele and VIP's Leading by example when it comes to follow-up and clienteling. Key Skills: A highly motivated and competent individual able to converse at all levels, both internally and externally, with staff and clientele. A total self-starter able to set the standard by their own professionalism and attitude. Holding and showing the capacity to shadow more junior members of staff when it comes to sales conversion. Having the ability to be an encouraging and professional mentor. Must be energetic, self-motivated, and self-organized. Willing to do whatever is required to get the job done. Structured and organized, but be approachable and have a flexible outlook. Willingness to work hard and always have the intention to drive the business forward. Being able to work on several tasks at a time. Being capable of working to deadlines/ability to prioritize/optimal time management. Key Requirements: Retail sales and expertise within a luxury business for at least 7 years Specific understanding of the Comme des Garcons Fashion House, aesthetic, consumer, and sub-brands. Previous experience in selling CDG brands is beneficial Specific understanding of all collections and stock availability at DSM Client book of potential new business for DSMLA, as well as bringing existing clientele Attendance and contribution to relevant trainings (i.e., clienteling, sales development, etc.) is beneficial Language skills are beneficial Knowledge of Retail Pro is beneficial Experience as a Personal Shopper in luxury retail, hospitality, or lifestyle essential Strong portfolio of VIP clients (at least $1.5m sales/year) Commercially driven Excellent client development and communication skills Deep knowledge of the luxury market
    $37k-58k yearly est. 17d ago
  • Personal Shopper

    Saks Off 5TH

    Shopper job in Los Angeles, CA

    Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: Role Description: Strong sense of style, product knowledge, and ability to match merchandise to client needs and preferences Expected to actively promote and leverage the company's credit and loyalty programs to increase customer engagement and long-term retention Exemplifies and consistently demonstrates the core behaviors of our service model, setting the standard and leading by example to inspire peers and elevate team performance Excellent communication and relationship-building skills, with the ability to engage diverse clientele. Highly organized and detail-oriented, with the ability to manage multiple client requests simultaneously Proactive in identifying opportunities to drive sales and enhance the customer experience Skilled in utilizing clienteling tools to build, track, and cultivate customer relationships, expand the client book, and generate intentional foot traffic to maximize in-store opportunities Flexible and adaptable to meet changing client needs, seasonal trends, and business priorities Sales, KPIs & Customer Experience: Drive results through key performance indicators, including store credit applications, customer loyalty program enrollments, and sales targets Ensure every interaction delivers an elevated shopping experience that feels exclusive, personalized, and memorable Utilize upselling and cross-selling techniques to maximize sales and enhance the client journey Client Relationship Management: Build, maintain, and grow a portfolio of clients by leveraging the company's clientele system to track preferences, purchase history, and important dates Proactively reach out to clients to drive intentional foot traffic into the store through personalized outreach, event invitations, and tailored promotions Anticipate client needs and curate personalized shopping recommendations tailored to upcoming occasions, seasonal transitions, in-store events, and exclusive promotions Ensure strict adherence to data privacy agreements and all company guidelines when managing customer information Product Selection & Styling: Source and present products that align with each client's style, budget, and lifestyle needs. Provide styling guidance and coordinate outfit selections or gift recommendations Keep clients informed about new arrivals, special collections, and exclusive offers Events & Hosting: Plan, curate, and host in-store shopping events, trunk shows, and style sessions to engage clients and introduce new merchandise Partner with store leadership to ensure events align with brand vision and seasonal business goals. Create engaging experiences during events that encourage repeat visits and loyalty program participation Collaboration with Store Leadership & Team: Partner with the Assistant Store Director of Customer Experience and the Lead of Customer Experience to share insights on new merchandise, fashion trends, and promotional opportunities to drive optimal results Work closely with leadership to align personal shopping strategies with overall store goals and priorities Consistently exemplify our service model's core behaviors-setting the standard, leading by example, and inspiring peers to elevate team performance A natural leader among peers, you lead by example and contribute to a positive team culture while helping drive sales and success across the entire store Additional duties as assigned Required Qualifications (Minimum Requirements): High school diploma or equivalent; college degree in Fashion, Merchandising, Marketing, or related field 2+ years of experience in personal shopping, styling, luxury retail, or client service-focused roles Proven ability to meet or exceed sales and service KPIs The pay range for this position at commencement of employment is expected to be between $19.00 and $21.71/hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. California Candidate Privacy Notice When opening up job requisitions for jobs in California, you must also add the below verbiage to the end of the Job Description field: If you are a California resident, click HERE to review our California Candidate Privacy Notice Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $19-21.7 hourly Auto-Apply 60d+ ago
  • Store Monogrammer, Full Time, South Coast Plaza- Pottery Barn Kids

    Williams-Sonoma, Inc. 4.4company rating

    Shopper job in Costa Mesa, CA

    MONOGRAMMER REPORTS TO: GENERAL MANAGER TYPE: NON-EXEMPT PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools. ESSENTIAL DUTIES & RESPONSIBILITIES: * Monogrammer will select items for personalization and match to guest order. * Monogrammer must have high attention to detail and ensure that needle and threading used matches guest specifications. * Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest. * Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine. SKILLS/KNOWLEDGE: * 1-2 years retail sales experience (specialty retail preferred, but not required) * 1-2 years customer service experience * Proven ability to prioritize and handle multiple tasks simultaneously PHYSICAL REQUIREMENTS: * Ability to operate embroidery machine and adhere to safety practices and policies * Ability to be mobile on the sales floor for extended periods of time * Ability to operate POS system * Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques * Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly-scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one regularly-scheduled shift during the week (Monday-Thursday). Associates must be available for annual inventory and entire holiday season (November and December). EDUCATION: High school diploma (or equivalent) preferred This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $18.50 - $20.00 per hour. WSI has an accommodation process in place and provides reasonable accommodations upon request for applicants with disabilities in accordance with applicable legislation.
    $18.5-20 hourly Auto-Apply 29d ago
  • Part Time Sales Associate (Store 151, LaCrescenta, CA)

    Ace Hardware 4.3company rating

    Shopper job in La Crescenta-Montrose, CA

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $17.50 Per Hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $17.5 hourly 1d ago
  • Personal Shopper

    Saks Off 5TH

    Shopper job in Los Angeles, CA

    Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. What This Position Is All About: Role Description: * Strong sense of style, product knowledge, and ability to match merchandise to client needs and preferences * Expected to actively promote and leverage the company's credit and loyalty programs to increase customer engagement and long-term retention * Exemplifies and consistently demonstrates the core behaviors of our service model, setting the standard and leading by example to inspire peers and elevate team performance * Excellent communication and relationship-building skills, with the ability to engage diverse clientele. * Highly organized and detail-oriented, with the ability to manage multiple client requests simultaneously * Proactive in identifying opportunities to drive sales and enhance the customer experience * Skilled in utilizing clienteling tools to build, track, and cultivate customer relationships, expand the client book, and generate intentional foot traffic to maximize in-store opportunities * Flexible and adaptable to meet changing client needs, seasonal trends, and business priorities Sales, KPIs & Customer Experience: * Drive results through key performance indicators, including store credit applications, customer loyalty program enrollments, and sales targets * Ensure every interaction delivers an elevated shopping experience that feels exclusive, personalized, and memorable * Utilize upselling and cross-selling techniques to maximize sales and enhance the client journey Client Relationship Management: * Build, maintain, and grow a portfolio of clients by leveraging the company's clientele system to track preferences, purchase history, and important dates * Proactively reach out to clients to drive intentional foot traffic into the store through personalized outreach, event invitations, and tailored promotions * Anticipate client needs and curate personalized shopping recommendations tailored to upcoming occasions, seasonal transitions, in-store events, and exclusive promotions * Ensure strict adherence to data privacy agreements and all company guidelines when managing customer information Product Selection & Styling: * Source and present products that align with each client's style, budget, and lifestyle needs. * Provide styling guidance and coordinate outfit selections or gift recommendations * Keep clients informed about new arrivals, special collections, and exclusive offers Events & Hosting: * Plan, curate, and host in-store shopping events, trunk shows, and style sessions to engage clients and introduce new merchandise * Partner with store leadership to ensure events align with brand vision and seasonal business goals. * Create engaging experiences during events that encourage repeat visits and loyalty program participation Collaboration with Store Leadership & Team: * Partner with the Assistant Store Director of Customer Experience and the Lead of Customer Experience to share insights on new merchandise, fashion trends, and promotional opportunities to drive optimal results * Work closely with leadership to align personal shopping strategies with overall store goals and priorities * Consistently exemplify our service model's core behaviors-setting the standard, leading by example, and inspiring peers to elevate team performance * A natural leader among peers, you lead by example and contribute to a positive team culture while helping drive sales and success across the entire store * Additional duties as assigned Required Qualifications (Minimum Requirements): * High school diploma or equivalent; college degree in Fashion, Merchandising, Marketing, or related field * 2+ years of experience in personal shopping, styling, luxury retail, or client service-focused roles * Proven ability to meet or exceed sales and service KPIs The pay range for this position at commencement of employment is expected to be between $19.00 and $21.71/hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. California Candidate Privacy Notice When opening up job requisitions for jobs in California, you must also add the below verbiage to the end of the Job Description field: If you are a California resident, click HERE to review our California Candidate Privacy Notice Your Life and Career at Saks OFF 5TH: * Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win * Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers * A culture that promotes a flexible work environment * Benefits package for all eligible full-time employees (including medical, dental and vision) * An amazing employee discount and other exciting perks Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $19-21.7 hourly 30d ago
  • Part Time Sales Associate (Store 196 Rancho Santa Margarita, CA)

    Ace Hardware 4.3company rating

    Shopper job in Rancho Santa Margarita, CA

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $16.50 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $16.5 hourly 1d ago

Learn more about shopper jobs

How much does a shopper earn in Cerritos, CA?

The average shopper in Cerritos, CA earns between $27,000 and $54,000 annually. This compares to the national average shopper range of $27,000 to $49,000.

Average shopper salary in Cerritos, CA

$38,000
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