Shopper job description
Updated March 14, 2024
6 min read
Shoppers are hired by clients or companies to procure items, often special furniture, equipment, luxury goods, or technological devices, within a set budget. They locate these items, connect with vendors' sales teams, close deals, process payments, and ensure that these items are delivered to clients in good condition within an agreed-upon timeframe.
Find better candidates in less time
Post a job on Zippia and take the best from over 7 million monthly job seekers.
Example shopper requirements on a job description
Shopper requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in shopper job postings.
Sample shopper requirements
- High school diploma or equivalent.
- Ability to lift items up to 50lbs.
- Ability to work flexible hours.
- Knowledge of store policies and procedures.
- Ability to operate a point-of-sale system.
Sample required shopper soft skills
- Strong customer service skills.
- Excellent communication skills.
- High attention to detail.
- Ability to work in a fast-paced environment.
- Ability to work independently and as part of a team.
Shopper job description example 1
Whole Foods Market shopper job description
- Team Members receive their schedule up to 3 weeks in advance
- Average shifts are 4-8 hours long
Job Requirements
- Comfort using handheld technology (mobile) device to fulfill orders
- Fulfills online orders efficiently, accurately and with a sense of urgency
- Detail oriented, paying attention to product and order accuracy
- Eagerness to learn product knowledge, customer service standards, and store operations
- Ability to keep staging area organized and free of clutter
- Willingness to work in other departments of the store as required, e.g., customer service, cashier, grocery, etc.
Basic Qualifications
- Must be at least 18 years old
- Ability to read and speak basic English
- Ability to lift up to 40 pounds, stand/walk for at least 6 hours, and be able to frequently push, pull, squat, bend, and reach with or without reasonable accommodation
- High School diploma or equivalent diploma
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours, sitting 1-4 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Post a job for free, promote it for a fee
Shopper job description example 2
Nordstrom shopper job description
The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day.
A day in a Life...
+ Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
+ Fulfill customer orders in a timely manner following quality standards
+ Prepare and ship customer's orders following quality, packing and shipping standards
+ Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
+ Assist in maintaining clean and organized selling floors and stockrooms
+ Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
You own this if you have...
+ A high level of ownership, accountability and initiative
+ Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
+ Organizational skills and attention to detail
+ The skills to use of a variety of technology and new computer applications
+ The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
+ The ability to work a flexible schedule based on business needs
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
+ Medical/Vision, Dental, Retirement and Paid Time Away
+ Life Insurance and Disability
+ Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
A day in a Life...
+ Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
+ Fulfill customer orders in a timely manner following quality standards
+ Prepare and ship customer's orders following quality, packing and shipping standards
+ Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
+ Assist in maintaining clean and organized selling floors and stockrooms
+ Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
You own this if you have...
+ A high level of ownership, accountability and initiative
+ Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
+ Organizational skills and attention to detail
+ The skills to use of a variety of technology and new computer applications
+ The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
+ The ability to work a flexible schedule based on business needs
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
+ Medical/Vision, Dental, Retirement and Paid Time Away
+ Life Insurance and Disability
+ Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Dealing with hard-to-fill positions? Let us help.
Shopper job description example 3
PeopleReady shopper job description
PeopleReady of San Luis Obispo County, CA is now hiring Secret Shoppers!
Apply today and you could start as soon as tomorrow. No resume or interview required – yep, you read that right.
As a PeopleReady associate you'll benefit from:
* The freedom to work where you want, when you want and as often as you want.
* Next-day pay* for many of our open positions.
* The ability to choose long-term positions for steady work or short-term positions if you just want some extra cash.
* The ability to sign up for jobs right from our mobile app, JobStack!
Pay Rate:
The pay rate for this job is $17 / hour
What you'll be doing as a Secret Shopper:
* The purpose of this is to monitor the store employees, seeing if they ask for the customer's ID prior to quoting a price.
* If the ID is requested, the employee receives a Green Card. If not, a Red Card is given.
* If a store has an age-verification device, we monitor if the store employees use the device.
* We partake in regular visits to ensure proper use of the Point-of-Sale (POS) system and age-verification devices.
* After the visit, an email report is sent to the store's management.
* Visit results are archived in our password-protected reporting website.
* View sample reports.
Available shifts:
Shift Timings - 1st shift (Day)
Job requirements:
* Candidates must be 21-25 years of age to be able to complete this job.
* Candidates must have a vehicle in order to complete routes assigned.
* CDL required.
* Mileage will be given to Secret Shopper.
Ready to take control of the way you work?
Complete our application to join the PeopleReady team today. In case you missed it, no resumes or interviews are required!
\#TIER1
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.
Apply today and you could start as soon as tomorrow. No resume or interview required – yep, you read that right.
As a PeopleReady associate you'll benefit from:
* The freedom to work where you want, when you want and as often as you want.
* Next-day pay* for many of our open positions.
* The ability to choose long-term positions for steady work or short-term positions if you just want some extra cash.
* The ability to sign up for jobs right from our mobile app, JobStack!
Pay Rate:
The pay rate for this job is $17 / hour
What you'll be doing as a Secret Shopper:
* The purpose of this is to monitor the store employees, seeing if they ask for the customer's ID prior to quoting a price.
* If the ID is requested, the employee receives a Green Card. If not, a Red Card is given.
* If a store has an age-verification device, we monitor if the store employees use the device.
* We partake in regular visits to ensure proper use of the Point-of-Sale (POS) system and age-verification devices.
* After the visit, an email report is sent to the store's management.
* Visit results are archived in our password-protected reporting website.
* View sample reports.
Available shifts:
Shift Timings - 1st shift (Day)
Job requirements:
* Candidates must be 21-25 years of age to be able to complete this job.
* Candidates must have a vehicle in order to complete routes assigned.
* CDL required.
* Mileage will be given to Secret Shopper.
Ready to take control of the way you work?
Complete our application to join the PeopleReady team today. In case you missed it, no resumes or interviews are required!
\#TIER1
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.
Start connecting with qualified job seekers
Resources for employers posting shopper jobs
Average cost of hiring
Recruitment statistics
How to write a job description
Examples of work conditions
Shopper job description FAQs
Ready to start hiring?
Updated March 14, 2024
Updated March 14, 2024