ShoreTel Overview

ShoreTel, Inc. provides business communication solutions for small and medium sized businesses. The company offers integrated voice, video, data, and mobile applications based on Internet protocol technologies. It offers various solutions, such as ShoreTel Voice Switches; ShoreTel Service Appliances for messaging, conferencing, and collaboration applications; ShoreTel Director, which enables IT administrators to view and manage the entire system from various locations using a single application; ShoreTel IP Phones; and Small Business Edition 100 for smaller businesses. The company also provides ShoreTel Mobility for smartphone users that allows the user to communicate from various locations, including office, home, or through Wi-Fi hotspots; ShoreTel Communicator that enables to communicate through video, voice, and instant messaging; conferencing and collaboration solutions; Microsoft Integration that offers a range of integration options with applications, such as Microsoft Lync, Microsoft Exchange, Microsoft Office, and Microsoft Internet Explorer; and ShoreTel contact center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center. In addition, it offers standard and custom software development services; system design and installation services; training services, including certification programs; and technical support services, such as Web-based access support services and tools, access to technical support engineers, and hardware replacement, as well as software updates and monitoring capabilities. The company serves a range of vertical markets, including professional services, financial services, government, education, health care, sports and entertainment, manufacturing, non-profit organizations, and technology industries through a network of approximately 1,200 resellers and distributors in the United States and internationally. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.
The staff at ShoreTel come from unusually diverse demographic backgrounds. The company is 32.9% female and 48.0% ethnic minorities. Even though it has great demographic diversity, ShoreTel notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 77.8%. Despite having coworkers who agree with each other about politics, employees at ShoreTel tend to have relatively short tenures. Staff members usually stay with the company for 2.6 years. The average employee at ShoreTel makes $93,998 per year. In comparison, some of its highest paying competitors, like Juniper Networks, Nokia, and Empirix, pay $111,774, $107,214, and $102,712, respectively.
A large telecommunication company with 1,158 employees and an annual revenue of $357.8M, ShoreTel is headquartered in the United States.


Communication Equipment





Founded in





Organization Type


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ShoreTel Rankings

ShoreTel is ranked #23 on the Best Telecommunication Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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ShoreTel Salaries

How much does ShoreTel pay?
The national average salary for a ShoreTel employee in the United States is $93,998 per year. Employees in the top 10 percent can make over $135,000 per year, while employees at the bottom 10 percent earn less than $65,000 per year.
Salary Score
Average Employee Earnings

ShoreTel Salaries By Job Title

The average employee at ShoreTel earns a yearly salary of $93,998 per year, but different jobs can earn drastically different salaries. The higher paying positions at ShoreTel include Chief Marketing Officer, Team Leader, Partner Business Manager, and Manager, Channel Marketing. A typical Chief Marketing Officer salary at ShoreTel is $172,212 per year. Other roles at ShoreTel include Customer Service Representative and Call Center Representative. A Customer Service Representative at ShoreTel earns an average yearly salary of $31,262.
Chief Marketing Officer
Chief Marketing Officer
Team Leader
Team Leader
Partner Business Manager
Partner Business Manager
Manager, Channel Marketing
Manager, Channel Marketing
Senior Leader
Senior Leader
Manager, Project Management
Manager, Project Management
Project Manager
Project Manager
Senior Quality Assurance Analyst/Lead
Senior Quality Assurance Analyst/Lead
Software Engineer
Software Engineer
Quality Assurance Engineer
Quality Assurance Engineer

ShoreTel Careers

On average, employees at ShoreTel stay with the company for 2.6 years. Employees most commonly join ShoreTel after leaving Cisco Systems. When they leave ShoreTel, they most frequently get their next job at Cisco Systems.

Average Length of Employment


2.6 years
Top Employers Before ShoreTel
Dell8.7 %
AT&T8.1 %
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Top Employers After ShoreTel
Google6.7 %
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ShoreTel Financial Performance

Performance Score
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$100M - $1B

Founded in


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ShoreTel Competitors

Based on our research, similar companies to ShoreTel are Juniper Networks, Nokia, and Empirix. The wages at Juniper Networks average higher than the other similar companies, where the median salary is $111,774 per year. The salaries at Nokia average $107,214 per year, and the salaries at Empirix come in at $102,712 per year.

Frequently Asked Questions about ShoreTel

When was ShoreTel founded?

ShoreTel was founded in 1996.

How many Employees does ShoreTel have?

ShoreTel has 1,158 employees.

How much money does ShoreTel make?

ShoreTel generates $357.8M in revenue.

What industry is ShoreTel in?

ShoreTel is in the communication equipment industry.

Who are ShoreTel's competitors?

ShoreTel competitors include Juniper Networks, Extreme Networks, ARRIS International plc, Vonage, Neustar, Nokia, Mitel, Verio, SeaChange International, Ribbon Communications, TeleCommunication Systems, Spirent Communications, XO Communications, Sprint, MCI, Boingo Wireless, Global Crossing, Clearwire, Empirix, BlackBerry.

What is ShoreTel's website?

You can find the ShoreTel website at

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Zippia gives an in-depth look into the details of ShoreTel, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ShoreTel. The employee data is based on information from people who have self-reported their past or current employments at ShoreTel. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of ShoreTel and its employees or that of Zippia.