We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate.
We also offer many other great benefits such as:
Flexible schedule
Leadership opportunities to gain real world management experience to help you reach your professional goals.
Competitive pay
The FOH Team Member is also part of our Tip Pooling program!
This position has an Hourly rate AND receive tips at the point of sale, from on-line orders and cash tips at the table. ( Combine Hourly wage PLUS tips and you can range $12-$15 per hour)
Requirements and Responsibilities:
Consistency and Reliability
Cheerful and Positive Attitude
Values Teamwork
Loves Serving and Helping Others
We ask you to:
Smile
Create and Maintain Eye Contact
Make Emotional Connections with Guests
Honors and encourages others to follow the visions and values of the restaurant
Ability to multitask quickly, yet thoroughly
Have the ability to communicate effectively in English
Be at least 16 years of age
Be willing and able to work a flexible schedule
Have the ability to lift and carry 10-55 lbs.
Have a valid driver's license and reliable transportation
Applicants will also be expected to be able to work on their feet for several hours at a time. Prior experience is preferred, but not necessary. Please send a message stating your CURRENT WEEKLY AVAILABILITY.
Supplemental pay
Tips
Benefits
Flexible schedule
Paid training
Employee discount
$12-15 hourly 60d+ ago
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Cook
Showmars 4.3
Showmars job in Charlotte, NC
Responsible for preparing food on the short order line.
Team members may be cross trained on the different stations of the short order line.
Main Responsibilities of a Cook: ● Preparing workstations, cooking ingredients, and kitchen equipment for cooking.
● Cooking and arranging food.
Cook Job Description:
We are looking for an experienced cook to fill a vacant spot in our kitchen staff and contribute to the overall excellence of our restaurant.
The person we are hoping to employ is first and foremost a skilled, organized, and creative cook. We are looking for someone to work as a team player, follow instructions, and help us delight our customers with delicious food from our menu. In addition to cooking prowess, great communication and organizational skills are paramount.
A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. We pride ourselves in our exceptional service, and we expect nothing less from our cooks. The advantage goes to candidates with good experience.
Responsibilities of a Cook:
● Maintaining a sanitized and well-organized kitchen.
● Preparing workstations for cooking.
● Preparing and maintaining kitchen equipment.
● Checking the quality of the ingredients.
● Preparing cooking ingredients using various techniques.
● Cooking food using various culinary techniques.
● Arranging food and ensuring appealing presentation.
● Assist unloading Deliver truck
● Manage food storage, stock, and ingredient orders.
Benefits
Flexible schedule
Employee discount
Paid training
Health insurance
$24k-31k yearly est. 60d+ ago
Assistant Community Manager
Morrow & Associates 4.2
Kannapolis, NC job
On behalf our client, who is an actively growing, diversified, real estate development, investment and property management firm. We are hiring an Assistant Community Manager for a garden style community North of Charlotte, NC.
Essential Skills/Responsibilities:
Support Community Manager in overseeing day-to-day operations of property
Maintain and develop tenant relationships
Strong customer service, communication, and time management skills
Proficiency with property management software,
a plus
$32k-56k yearly est. 3d ago
Crew Member
American Cruise Lines 4.4
Coinjock, NC job
American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Crew Members for the 2026 cruising season. You'll work in our shipboard hotel and restaurant providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Food Service Crew Member Responsibilities:
Provide a personalized, high-quality dining service.
Set up and break down meals and events.
Greet guests by name, offer menu/wine suggestions, and answer questions.
Relay orders and serve with attention to detail.
Hospitality Crew Member Responsibilities:
Maintain safe and welcoming guest areas, including staterooms and common spaces.
Greet guests by name and respond to housekeeping requests.
Clean rooms, stock supplies, and organize inventory.
Support special events like embarkation, tea service, and cocktail parties.
Highlights:
Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings.
Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training.
Travel the Country - We have over 50 itineraries, spanning over 35 states in America.
Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line.
* Job sites across the nation.
Looking to take your sales career to the next level?
Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required.
If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career.
What we offer:
Competitive base pay + uncapped commission + performance bonuses
Average annual earnings $57,000-$87,000+
Unlimited commission potential
Elevated commission payout (first 15 months)
Supplemental Paypaid monthly
Additional $200/week for months 0-2
Additional $150/week for months 3-4
Additional $100/week for months 5-6
New Hire On-Pace Bonus
Non-exempt (overtime eligible)
Competitive benefits packages
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Company sponsored Bachelors/Masters/Ph.D. Degree Program
AAA Membership
Discounts, perks, and rewards and much more
Trusted Insurance Brand
Walk-in traffic in local AAA branches from Travel/Car Care/Life
Lead generation of 13+ million members
Annual Sales Incentive Trip
What You'll Do as an Insurance Sales Agent
Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch.
Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business.
Effectively overcomes objections to close the sale and/or retain the insured.
Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.
Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
Participates in local branch events, to solicit new business, create and expand business networks.
Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.
Responds to customer inquiries and requests relating to insurance, membership, and financial products.
Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Active State Property & Casualty Insurance Sales license
Active State Life Insurance Sales license, or obtain within 90 days of hire
Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
Education
High School diploma or equivalent
Work experience
1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)
Successful candidates will possess:
Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.
Possess consultative selling techniques utilizing thorough product knowledge.
Strong prospecting skills
Excellent verbal and written communication skills combined with strong customer focus
Ambition, motivation, and drive
Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.
Excellent listening skills and ability to understand customer needs.
Work Environment
Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$57k-87k yearly 2d ago
Captain
American Cruise Lines 4.4
Wilmington, NC job
Captain - River and Coastal
American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests
Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews.
American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
Safety and Security of the passengers, crew and vessel.
Safe vessel operations, adhering to company and regulatory standards.
Prudent vessel maneuvering, docking, undocking, and anchoring.
Comprehensive daily inspection of all vessel interior and exterior spaces.
Supervision and Development of Mates, Engineers, and Deckhands.
Oversight of Hotel Officers and Service Crew ensuring five-star guest service.
Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events.
Administrative log keeping, reports, and communications.
Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew.
Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off.
Qualifications:
U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater.
Transportation Worker Identification Credential (TWIC)
Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience.
Excellent communication skills and team-building skills.
Pre-employment drug test and continual participation in random testing.
Perks:
Competitive salary.
Health, dental, and vision plans available.
Matching 401(k) plan available.
World-class training in our own ship simulator facility.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
Job sites across the nation*
$45k-53k yearly est. 6d ago
Police Officer
Charlotte Country Club 3.9
Charlotte, NC job
Essential Functions:
Provide protection of life and property and ensure the preservation of peace and order at Charlotte Country Club
Assist in emergency scenes, investigate incidents, and respond to any criminal behavior
Arrest and process criminals
Uphold the laws of the jurisdiction and patrol the Club for any safety concerns
Take an active role in community orienting and policing throughout the Club
May complete reports and provide testimony in court
Perform other duties as assigned
Qualifications & Requirements:
Must have at least two years of full-time sworn experience with a municipal or state agency that has comparable duties to CMPD
Must have a positive and approachable attitude
Must possess the ability to exercise judgement in determining when to use force and to what degree
Possess essential skills related to written & oral communication, critical thinking, and problem solving/analytical skills
Ability to work with diverse community
Physical Requirements:
Able to sit and stand for extended periods of time
Able to lift up to 35 lbs
Able to tolerate all seasonal indoor and outdoor weather conditions
Other physical activities may include stooping, kneeling, crouching, reaching, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions, climbing stairs
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet of more)
Work Environment
Must be able to handle a fast-paced, high-end, sophisticated environment
$33k-41k yearly est. 60d+ ago
Automotive Leadership Development Program
The Auto Club Group 4.2
Asheville, NC job
Why Choose a Career with the AAA The Auto Club Group (ACG)/ AAA Car Care:
At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technicalexpertise. With 34 stores and counting, we are the largestchainsof AAA club-owned repair facilities in the USA. In our clean and convenientlylocatedfacilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care.
Now you know about us, but who are you? You havedrive,passionand are a natural leader.Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.
We are members serving members. We are committed. We aspire to create a workplace that helps others,membersand team members alike. This is What Makes Us . . . Us.Come join our team!
What is our Leadership Development Program?
The Car Care Leadership Developmentprogramis designed to provide futureleadersthe foundation and guidance tooperate, lead and maximize a Car Care center. Team Members will train with influential leaders in various Car Care locations, to ensure all Car Care processes and functions are learned andcomprehended.
What can you expect from this program?
Learn to lead and manage the following areas to ensureoptimalsuccess as a Facility Manager, Assistant Facility Manageror Service Advisor:
Lead andassistin the customer service and sales process including but not limitedto:customer service, sales, writing and updating repair orders, digital vehicle inspections
Overall operational,budgetaryand financial responsibilities and activities of the Car Care location (i.e.payroll, expense control, shop efficiencies)
Review financial and sales performance reports and profit/loss statements; implement actionable solutionsin order toobtain performance results within key performance indicators
Monitor andmaintaincompany inventory standards
Optimizestaff performance by providing continuous training, coaching,feedbackand recognition
Lead employees to meet expectations of productivity, quality, and customer service standards
Document performance issuesin accordance withcompany policies and procedures
Prepare staff schedules for adequate coverage to meet member/customer service and repair needs
Partner with Area/Regional Manager to recruit, interview, select and hireappropriate numberof staff to meet business needs
Partner with Area/Regional Manager to ensure compensation changes, promotions,demotionsand termination decisions are handled and communicated correctly
Maintain the highest level of customer service scores by handling customer complaintsimmediately, focusing on solutions and resolve toassistmembers/customers
Actively looks for member/customer needs across all business lines; introduces members to other departments
Champions safety and ensures Car Care branch is within compliance of established safety guidelines
Conduct investigations for safety incidents; identify with Safety Manager opportunities for correction or improvement
How we reward our employees:
You know compensation goes way beyond take-home pay. AAA offers best in class benefitsincluding, but not limited to following:
Excellent medical, dental, visionand prescription
Free AAA membership
Free uniformsand shoes
Up to 3 weeks of vacationinyour first year
11 paid holidays
We offer profit sharing, and 401k with matching contributions.
Automatic 4% 401K employer contribution
Additional 401K match of 50% up to 6% contribution
(6% personal contribution @ 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)
This role is a salaried, non-exempt position (eligible for overtime pay).
Competitivepay range starting at$50,000.00 (ratebased on experienceand actual hours worked).
We are committed to work-life balance
Closed Sundays
Shorter workdays than competitors(we close at 6pm)
Weekdays, hours are 7:30am-6pm
Saturday, hours are 8am to 4pm
Closed major holidays
We are looking for candidates who:
Required Qualifications:
Have aHigh School diploma,GEDor Technicalschool certification
Possess a valid driver's license
6 monthsor more ofrelevantcustomer service or sales experience
Knowledge & Skills:
Demonstrates aresultsfocused bias for action
Analyzes financial information to evaluate strategic opportunities and options
Manages effective teams and partnerships
Works well with individuals and groups to achieve common goals
Offers objective review of facts and options to make logical business decisions; forward thinking with organizational goals in mind
Keenness and quickness in understanding business risks and opportunities
Achieves goals through effective andappropriate interactionwith leaders, peers, employees, partners, and contacts
Learn processes and procedures, enhance abilities to allow for future placement into Service Advisor, Assistant Facility Manager or Facility Manager positions based on position availability and current team member ability.
Ability to work effectively in a busy environment, interacting with people and dealing withdifficult situations
Preferred Qualifications:
Bachelor's degree
Work Environment
May experience loud noises and odors intermittently in the shop environment.
This position involves standing, walking and normal physical mobility, including reaching, grabbing,liftingand carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
Must haveowntoolsappropriate fortheir skill level for use in the center.
Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
Must be able tomaintainworking on your feet in a concrete facility for the entire work shift.
Interested in learning more? Apply Today!
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$50k yearly 2d ago
Manufacturing Site Supervisor - Charlotte, NC
Spindrift 4.3
Charlotte, NC job
The Manufacturing Site Supervisor will be responsible and accountable for executing and helping to improve onsite manufacturing of product to the highest levels of food safety, quality, and productivity.
Work onsite and remotely with contract manufacturers to ensure products are made in accordance to specifications and with established protocols with regard to raw material, product, manufacturing techniques, and packaging.
Certify that Manufacturing Instructions and Product Manuals are adhered to during production while still applying experience and judgement to make the best possible product.
Conduct critical observation of raw materials, packaging, and products used during manufacturing to identify and resolve issues as well as drive opportunities for improvement.
Collect and analyze data gathered during production to help drive meaningful improvements to Key Performance Indicators.
Work with co-manufacturers, contracted engineers, and internal customers to help commission Spindrift specific capital projects.
Assist with transitioning products from the R&D environment to full scale production.
Stay current on industry developments relative to processing, equipment, and packaging innovation while identifying potential applications for Spindrift.
Help lead continuous improvement activities.
Available for travel up to 60%
Requirements
Minimum of 3 years quality and operations food experience (beverage preferred) within CPG industry
Comfortable operating within a plant environment.
Flexibility to survive and thrive in an entrepreneurial environment. (Which means being able to wear multiple hats; operate without highly structured processes; and consider no task too small nor too large.)
Ability to work independently
Can apply critical thinking, good sense, and courage to make decisions sometimes in the absence of data.
Strong written and oral communication skills
Able to interact successfully with cross-functional stakeholders at all levels, inside and outside the company
Benefits
The salary range for this position is $65,000 - $75,000 and is dependent upon the candidate's experience prior to joining Spindrift. In addition, we offer the following compensation and benefits:
Short-term incentive program
Medical, dental, and vision insurance, with a current employer contribution rate of 80% towards monthly premiums, regardless of plan type selected.
Company-paid life insurance, and a 401k retirement savings plan with a company match.
Monthly cell phone allowance.
Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education.
A host of voluntary benefits including, but not limited to, additional life insurance, short-term disability and long-term disability insurance.
In addition to any paid leave benefits required by regulation, the company provides paid parental leave, vacation, sick, personal, bereavement, community service, and holiday time.
$65k-75k yearly Auto-Apply 42d ago
Executive Chef
Rocky Top Catering 3.5
Chapel Hill, NC job
Rocky Top Catering - UNC Chapel Hill
Rocky Top Catering is seeking a high-energy, proven, hands-on Executive Chef to lead culinary operations at our UNC Chapel Hill location. This is a flagship leadership role within a complex, high-volume environment that spans institutional dining, athletics, premium stadium hospitality, and upscale catering. The Executive Chef will report directly to the Culinary Director and serve as a key ambassador for our brand, team, and clients.
Position Overview
The Executive Chef will oversee all culinary facets of a from-scratch operation supporting stadium-wide events, athletic dining, luxury suites and boxes, corporate drop-off catering, and upscale on- and off-site events. The ideal candidate is operationally sharp, logistically minded, administratively strong, and thrives in fast-paced, high-profile environments.
This role requires a leader who is firm and concise on the floor, yet approachable, flexible, and supportive when coaching and mentoring the team.
Key Responsibilities
Lead and execute all culinary operations for stadium events, premium hospitality, and catering services
Plan and execute large-scale events with a logistics-driven, one-month-out mindset, accounting for limited space, time, equipment, and staffing
Manage and mentor culinary teams through hands-on leadership, coaching, and development
Maintain high standards for food quality, presentation, safety, and sanitation
Oversee administrative functions including menu development, costing, labor management, ordering, inventory, and budgeting
Collaborate closely with the Culinary Director and operations leadership to align culinary strategy with business goals
Serve as a polished, client-facing representative of Rocky Top Catering, building and maintaining strong client and university relationships
Support off-site events, large-scale prep at the central commissary kitchen, and other company kitchens as needed
Ensure compliance with company policies, nutritional standards (including athletic dietary needs), and food safety regulations
Qualifications & Experience
Minimum 5 years of Executive Chef experience in large-scale, high-volume operations
(stadiums, arenas, large banquet resorts, cruise lines, or similar environments strongly preferred)
Multi-unit experience highly desirable
Stadium or sports venue experience strongly preferred
Proven from-scratch cooking experience
Strong business acumen with accountability and ownership mindset
Exceptional organizational and multitasking skills
Background or working knowledge in nutrition and athletic dietary programs preferred
Confident, professional communicator capable of representing the brand at the highest level
Schedule & Work Environment
Flexible schedule required, including nights, weekends, and some holidays
Fast-paced, high-expectation environment with multiple concurrent events
Compensation
Salary range: $95,000 - $110,000, commensurate with experience
$95k-110k yearly 5d ago
Call Center Representative (On site Charlotte, NC)
Charlotte, Nc 3.9
Charlotte, NC job
Job Description
Call Center Representative (On-Site)
About SPAR
SPAR is a global leader in consumer solutions, proudly partnering with top-tier CPG brands and Fortune 100 retailers. As we continue to grow, we're expanding our Call Center Team with passionate professionals who are ready to make an impact. If you thrive in a fast-paced environment, enjoy solving problems, and are driven by operational excellence-we want to hear from you!
JOB SUMMARY
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Why SPAR?
Work Environment:
In-office position based in Charlotte, NC
Competitive Pay:
$15-$18 an hour based on experience
DailyPay - work today, get paid tomorrow
Free Enrollment required
Career Growth:
Ongoing learning and development opportunities
Inclusive Culture:
Join a collaborative, diverse team committed to innovation and respect
Responsibilities:
Respond to customer inquiries
Answer high volumes of calls and place outbound calls
Process credit card transactions
Handle and resolve customer complaints
Complete call logs and reports
Detailed order notes (within the work order system)
Creating, Requesting and Delivering COI (insurance documents)
Use of Text Request Software with customers and SPAR Technicians
Use of Google Maps to better understand geography of orders
Cross Training for Dispatcher responsibilities and filling in when required
Flexibility is a MUST.
Must be able to work in an office environment
Must have a dedicated, quiet, - distraction free work area.
Must have high-speed internet service
ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE:
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer Service Orientation
Adaptability
Initiative
Bilingual/Spanish speaking desirable
Flexibility with schedule
Other duties as assigned
Qualifications:
Education: GED or High school diploma
Knowledge of computers, including e-mail and word processing abilities.
1-2 years of customer service experience (Preferred)
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation
Bilingual/Spanish speaking desirable
Flexibility with schedule
We Are an Equal Opportunity Employer
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.
$15-18 hourly 29d ago
Event Operations Manager
U S National Whitewater Center 4.2
Charlotte, NC job
The Event Operations Manager is responsible for the strategic planning, budgeting, and daily operation of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event Operations Manager is a full-time, on-site, benefits eligible position and reports directly to the Director of Operations.
Responsibilities
Function as the department head and oversee a department made up of full-time and part-time staff
Evaluate and assess current programming to ensure success and growth of future events.
Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives.
Maintain accurate profit and loss statements.
Work closely with all Whitewater departments to forecast needs and plan for day-of logistics.
Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services.
Develop and implement processes and procedures
Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources.
Other duties as assigned.
Requirements
Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
5+ years of experience in management and/or leadership
Experience managing profit and loss statements
Ability to think critically and be proactive
Excellent Microsoft Office skills
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
Must be able to lift and move at least 60 pounds.
Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off
Overview of Department
The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$46k-62k yearly est. Auto-Apply 56d ago
Drive Thru Operator
Steak 'n Shake Kannapolis 4.4
Kannapolis, NC job
Job Description
General Purpose: The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.
Secondary Functions:
Any and all other tasks assigned
Essential Physical Requirements:
Good vision, general and close
Good hearing
Manual Dexterity
Standing, bending, stretching and walking throughout shift
Push and pull heavy objects
Lift and carry 30 pounds
Maintain good personal hygiene/uniform
Essential social & Mental Requirements:
Able to use computer register
Basic reading, writing and math skills
Retain verbal requests
Good verbal skills
Able to work shift work
Retain menu item information
Able to market the menu
Able to handle guest complaints
Works well with others
Able to count change
Maintain composure while under stress
We use eVerify to confirm U.S. Employment eligibility.
$37k-54k yearly est. 17d ago
Drive Thru Operator
Steak 'n Shake S South Blvd Charlotte 4.4
Charlotte, NC job
Job Description
General Purpose: The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.
Secondary Functions:
Any and all other tasks assigned
Essential Physical Requirements:
Good vision, general and close
Good hearing
Manual Dexterity
Standing, bending, stretching and walking throughout shift
Push and pull heavy objects
Lift and carry 30 pounds
Maintain good personal hygiene/uniform
Essential social & Mental Requirements:
Able to use computer register
Basic reading, writing and math skills
Retain verbal requests
Good verbal skills
Able to work shift work
Retain menu item information
Able to market the menu
Able to handle guest complaints
Works well with others
Able to count change
Maintain composure while under stress
We use eVerify to confirm U.S. Employment eligibility.
$171k-274k yearly est. 16d ago
Assistant Guest Service Manager
Northwood Hospitality 4.5
Charlotte, NC job
The Guest Services Supervisor oversees all front desk operations and the seemingly effortless movement of guests through the hotel. This includes the role of resident expert on all required Aloft brand standards related to check-in and checkout procedures, kiosk operations (both check-in/check-out and entertainment), re:fuel sales and the general operation of hotel facilities.
JOB DUTIES
Oversees and assists Front Desk Agents in checking guests in and out of the hotel in accordance with brand and hotel policy.
Promptly and professionally greets all guests entering the hotel lobby.
Provides assistance and answers guests' questions regarding hotel services, area attractions and local restaurants.
Responds quickly to and resolves guest complaints. Follows up to ensure guest satisfactions.
Trains new hires and conducts training for Front Desk Agents on a regular basis.
Generates a variety of daily and weekly reports.
Communicates regularly with Housekeeping, Engineering and Sales on room availability, VIP guests, etc.
We are looking for a candidate that:
Has the ability and drive to embrace the Aloft culture, paying particular attention to the ongoing training of the team to ensure the perpetuation of the Aloft signature service
Embraces the aloft culture, striving to exceed guest expectations at every opportunity
Is the pulse of the building. In the know, managing it all and having fun!
Is a self-starter that is always motivated to be the best
Never walks past a pillow out of place or a piece paper on the ground and instead takes the time to make it right
EDUCATION AND EXPERIENCE
High school diploma or equivalent. Associates degree preferred.
2 - 3 years of hotel front desk experience
Previous supervisory experience
Experience using point of sale systems preferred
SKILLS & ABILITIES
Excellent verbal and written communication skills
Detail oriented
Strong time management and organizational skills
Proficient computer skills using Microsoft Word, Excel and Outlook
Ability to work a flexible schedule, including evenings, weekends and holidays
PHYSICAL REQUIREMENTS
Ability to sit, stand for extended periods, walk, talk, hear, see, grasp, reach and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 25 lbs.
WHO WE ARE
With loft-inspired design, free-flowing energy and a lively social scene, Aloft Charlotte Ballantyne is a modern, fresh and fun destination. Amenities include mobile key room entry, free Wi-Fi, indoor pool, and 24-hour fitness center. Our W XYZ Bar offers signature cocktails with live music twice per week and our Re: fuel bistro offers grab and go food options that include salads, sandwiches and snacks.
EEO and ADA Statements
The Aloft Charlotte Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.
We are a drug-free workplace. Pre-employment drug screening is conducted.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
$33k-41k yearly est. Auto-Apply 60d+ ago
Director of Food & Beverage
Northwood Hospitality 4.5
Charlotte, NC job
The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department.
JOB DUTIES
Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards.
Develops new menu items and sets pricing, keeping in tune with the market.
Improves existing practices and services both in the front and back of the house.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department.
Follows company policies and procedures and is able to communicate them effectively to subordinates.
Formulates short- and long-term operational and financial plans for the food and beverage department.
Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs.
Prepares the annual F&B operations budget.
Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations.
Ensures proper procedures for handling of financial transactions and credit control.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant.
Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews).
Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner.
Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines.
Maintains constant communication between departments and keeps other departments informed about special programs and events.
Fulfills Manager on Duty (MOD) shifts.
MINIMUM QUALIFICATIONS
Associates degree in hospitality field preferred
Previous hotel management experience
The Luxury Collection brand experience preferred
Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook)
Ability to speak, understand, read and write the English language
Excellent verbal and written communication skills
Ability to multi-task in a fast paced environment
Ability to apply appropriate resolution to stressful and emergency situations
Ability to be on-call 24/7
Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 10 lbs.
Ability to work a flexible schedule, including nights, weekends, and holidays
The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
We are a drug-free workplace. Pre-employment drug testing is conducted.
$70k-93k yearly est. Auto-Apply 60d+ ago
Host/Cashier
Steak N Shake Co 4.4
Kannapolis, NC job
STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION: The Hospitality Host position at Steak 'n Shake is a critical position that will professionally represent Steak 'n Shake by greeting, engaging and serving new and existing guests and fans. Constantly creates a welcoming atmosphere that appreciates the Guest's business and supports the location's ambience with outgoing enthusiastic hospitality. Hospitality Hosts will greet guests upon entering, engage in positive and professional conversation with the Guests.
YOU:
* Demonstrate the Golden Rule
* Have a competitive spirit and desire to win
* Possess high character and high competence
* Desire to improve the lives of others
US:
* Desire to improve the lives of employees, customers, franchisees
* Committed to you and your successful journey
* We place trust above all else. This builds loyalty.
* Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
* Desire to lead and dominate the premium burger segment of the restaurant industry
* Our pace is fast, focused, and effective.
Benefits & Perks
Employee discount, Flexible schedule, Employee assistance program, Paid Training
$20k-26k yearly est. 50d ago
HOH Dishwasher
Twin Peaks Restaurant 4.0
Concord, NC job
TWIN PEAKS JOB DESCRIPTION: HEART OF HOUSE DISHWASHER This job requires the Twin Peaks Heart of House Line Cook to prepare best in class food to every Twin Peaks guest. Each HOH team member is defined by extreme standards & discipline that produce 100% Food Quality, Sanitation & Safety.
THE UNIFORM
* Clean TP black hat facing forward at all times. Brim never bent.
* Hair must be kept clean. All hair must be kept underneath the TP hat.
* Clean shaven. Beards & mustaches are allowed, but must be maintained.
* Fingernails must be kept trimmed.
* Jewelry is not allowed to be worn in ears, face, around the neck or wrists.
* Head phones or ear buds are not to be worn.
* Clean non-faded/wrinkled TP kitchen shirt tucked in.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of a Twin Peaks Hear of House Line Cook include, but are not limited to:
* Adhering to uniform standards
* Adhering to prep and line build recipes
* Check quality of ingredients
* Maintain clean and organized stations and equipment
* Ensure HOH Standards, Safety and Sanitation requirements are followed at all times
* Ability to work as a team
* Train using tablets or computer
* Any other duty/responsibility that management may deem necessary
EDUCATION and/or EXPERIENCE
Proven experience as a Line Cook.
LANGUAGE SKILLS
Ability to communicate in English. Must be able understand the prep recipes and line build procedures.
REASONING ABILITY
Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Must attend orientation and agree to policies and procedures as outlined in the Twin Peaks HOH training. Must attend and successfully complete the HOH training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the line cook is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The line cook is required to reach with hands and arms. The line cook must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the line cook is regularly exposed to fumes or airborne particles from the kitchen. Line cooks are also occasionally exposed to wet and/or humid conditions when in the dish area or walk-in cooler. Additionally, line cooks may be exposed to toxic or caustic chemicals when cleaning. Some Twin Peaks have smoking sections for guests and therefore line cooks may
be exposed to cigarette or cigar smoke.
$21k-24k yearly est. 21d ago
Busser
First Watch Restaurants 4.3
Charlotte, NC job
Text "BACON" to 25000 to schedule an interview! Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
All employees are eligible for the following:
* Health Insurance*
* Dental & Vision Coverage
* Unlimited access to medical and behavioral telemedicine through Cirrus MD
* Flexible Spending Account - set aside money for health care expenses*
* Dependent Care Flexible Spending Account - set aside money for dependent care for children up to age 13*
* 401(K) Retirement Savings Program*
* 50% meal discount for you, along with spouse / dependent children at all company restaurants
* Child Discount Program at The Learning Experience
* Employee Assistance Program and personal / professional coaching
* Bright Horizon - back up child and elder care
* Supplemental Insurance (accident, critical illness, indemnity)
* Paid Time Off (PTO) - must meet the minimum hourly requirements
* Tuituion Reimbursement & High School Diploma Program
* Spot Pet Insurance
* Complimentaty premium access to the Calm App, plus 5 gift subscriptions
* Perks at Work (over 30,000 discount on purchases for travel, fitness, auto event tickets & more)
* FT Employees are eligible the first of the month after 60 days of employment and must enroll within 30 days of employment.
About The Position
Equipped with a spray bottle, sturdy tray and clean cloth towel, a First Watch Busser uses magician-like moves to clean re-set tables within 3 minutes. They are often our silent communicators - making contact with a nearby Host to signal "table readiness." Does this sound like you? Our Bussers (just to name a few):
* Communicate well with others and believe in the importance of teamwork
* Clear, clean, sanitize & reset tables in under 3 minutes
* Update and communicate to Hosts & Servers when tables are available for seating
* Perform other duties such as light housekeeping, rolling silverware, restroom cleanliness, etc.
* Must be at least 18 years of age
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$16k-21k yearly est. Auto-Apply 15d ago
Restaurant Team Member
Dunkin 4.3
Gastonia, NC job
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace. Responsibilities Include:
* Follow Brand standards, recipes, and systems
* Follow food safety standards
* Prepare food and beverages
* Assemble and package orders
* Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
* Maintain a clean and organized workstation
* Clean equipment, service areas, and guest areas
* Stock items, such as cups, lids, etc. at the workstation
* Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
* Meet speed of service standards while delivering accurate orders to guests
* Serve and communicate with guests
* Maintain a guest-focused culture in the restaurant
* Communicate effectively with managers and coworkers
* Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
* Works well with others in a fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and adapt to change
* Guest focused
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion, including bending, stooping, and reaching
* Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
* Working in a small space
Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization's legal counsel or other professional advisor.