Become A Showroom Manager

* Management
* Provide leadership and direction for sales staff by inspiring, motivating and encouraging teamwork
* Create a positive work environment through coaching, mentoring, and ensuring all personnel policies are followed
* Ensure best practices are being applied and successful metrics are achieved
* Provide insight and feedback regarding staff issues.
* Facilitate proper communication between General Manager and sales staff
* Partner with General Manager in any disciplinary action deemed necessary and maintain proper documentation
* Operations
* The Showroom Manager will lead the sales team in the following areas:
* Communication between store and in-home delivery service
* Delegate tasks to sales staff and ensure completion by following up regularly
* Supervise accuracy of time sheets, making adjustments where necessary
* Assist with physical inventory, cycle counts and receiving purchase orders
* Oversee customer service issues, offering advice and options to keep the customer happy
* Maintains store appearance and product presentation to company's standards
* Sales
* Take guidance from the General Manager and implement sales strategies
* Responsible for selling merchandise alongside sales staff
* Provide in-home design services for clientele
* Share extensive knowledge of MG
* BW collections with clients as well as staff
* Shop competition and keep General Manager up to date on competitive issues
* Utilize company reports to react to trends and drive business

* Act as the face of the brand, welcome guests, create a positive brand experience, drive increased traffic, and elevate utilization of the facility.
* Plan, coordinate, and hosts all events - manage scheduling, vendor management, and event set up and clean up.
* Plan and coordinate special regional events to maximize brand impact.
* Consult with HQ Marketing for major events and the training department for onsite dealer and member trainings.
* Creatively design customer experiences.
* Provide assistance with presenting product, the Allsteel story, literature, and samples.
* Seek continuous improvement of Standard Operating Procedures to make the space more functional for customers and sales members.
* Develop relationships with sales team and local dealer sales reps.
* Fulfill requests from customers and Allsteel sales members for literature and samples.
* Manage sample chair program.
* Maintain showroom calendar, facilitate schedules, and communicate with sales team to notify of major events, product installations, etc.
* Maintain showroom dashboard, providing management and sales team with weekly reports on showroom activity.
* Manage onsite literature and product sample libraries.
* Partner with Project Manager to ensure all areas of the facility (paint, carpet, equipment, electrical, etc.) are maintained to the highest quality standards.
* Schedule and manage contractors as needed to resolve any identified needs.
* Schedule and manage product installers and Field Service Engineers for product installations.
* Partner with Design, Customer Support, Product Management, Engineering, and Manufacturing to actively manage location product quality.
* Manage punch lists to timely completion.
* Schedule, approve, and accessorize sales mock ups that are installed in the showroom.
* Participate in activities as appropriate to ensure the success of the organization.
* Requirements