Field Service Technician jobs at Siemens Healthineers - 3327 jobs

Field Service Engineer HW- Honolulu, HI
Siemens Healthineers 4.7
Field service technician job at Siemens Healthineers
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. The Field Service Representative (FSR) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers' equipment operates efficiently at all times. The Hardware FSR is responsible for troubleshooting, repairing, installing, upgrading and performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FSR operates in a designated field service territory and represents VMS. This requires a high level of professional communication with their team, customers, management, sales, and other technical support. Troubleshoot, diagnose, and repair all designated VMS equipment within an assigned service territory, including preventative maintenance, installations, and upgrades per VMS guidelines. Manage time and maintain a schedule to include preventative maintenance, installations, and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion. Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives. Examine difficult customer issues, diagnose, and resolve the issues, and meet established FSR levels. Maintain effective territory management and expense control which includes timely completion and submission of field service and expense reports along with management of consignment and other required documentation according to VMS procedures. Develop and maintain strong customer relationships using strong written, verbal, and interpersonal communication skills. Minimum Required Skills and Knowledge: Frequent use and application of technical documentation, standards, principles, concepts, and techniques in the field. Uses acquired job skills and company policies to complete assigned tasks. Sound knowledge of and professional experience with electronic and electro-mechanical engineering, testing equipment used for verification/checkout and calibration of electronic equipment. Sound knowledge of and professional technical experience with micro-computers/PC based systems Sound computer usage and debugging skills. Ability to identify and repair routine software and delivery system network problems. Identify and resolve simple imaging system defects. Performs routine maintenance, including major STBs. Proficient at diagnosing and solving moderately complex mechanical problems, including simple vacuum leaks. Able to perform vacuum system gun replacements and target replacements. Achieve certification status for C3 products. Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare trainings. Minimum: HS Degree or Equivalent Preferred: Associate degree, technical /vocational training or military experience with electronics and 2 - 5 years of related experience Other Desired Skills and Knowledge: Able to handle difficult customer situations including troubleshooting while the customer is observing. Is assigned as primary support for machine accounts for which certification has been completed. Be able to understand and utilize the escalation process to Sr FSR, Management, NTS, PSE, Applications Required Certifications and Training: Has completed all required VMS training classes for C3 products Has completed VMS HW Level II and Imaging Level II certification testing. Experience Level with Business Tools: Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. Note: Candidate must live within close proximity or be willing to relocate to Honolulu. HI. This is a field based "remote" position that requires onsite work at several local customer locations. Please Note: Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $70,930 - $97,526 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
$70.9k-97.5k yearly Auto-Apply 16d ago

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Field Service Engineer III
Applied Materials 4.5
Round Rock, TX jobs
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $37.00 - $51.15 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. If you like to troubleshoot hardware, solve complex problems and make equipment work better, this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You'll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. You will: Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems Complete required job documentation, safety training and procedures for processing parts Professionally represent Applied Materials to the customer, using your "customer first" mindset Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines You'll need: A high school diploma or equivalent An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience Ability to read electrical and mechanical schematics Clear and effective written/verbal communications skills, with an emphasis on documenting details Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint) Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics Knowledge of hand tools and proper usage, including a digital multimeter Nice to have: 2-4 years of work experience in semiconductor industry or another equipment support industry What to expect: You'll travel about 20% of the time, working with smart, awesome people like you You'll work on rotation and in shifts so that customers have ongoing support Your job requires the ability to: lift at least 35 lbs. work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time determine differences in colors You'll need a valid driver's license and passport Your benefits: At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, y ou'll qualify for a competitive and comprehensive total rewards and benefits package, from day one. Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more. Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company's employee stock purchase program and a subscription to wellbeing tools. We value social responsibility, too: Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year. Who we are: Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development-whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams. As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status or any other basis prohibited by law. Join us as we innovate to Make Possible a Better Future! Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$37-51.2 hourly 2d ago
Field Service Engineering Tech
Applied Materials 4.5
Gilbert, AZ jobs
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and well-being of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer, you'll quickly solve high-value problems for customers. By collaborating closely with our customers onsite to install, maintain , and upgrade Applied Materials equipment, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. As a member of the Field Service Engineer Program , you will participate in a blended learning environment where you will receive FSE certification through hands-on equipment training on Applied's broad portfolio of products. The Field Service Engineer Program promotes a broad, career-growth foundation. Your quick exposure to Applied Materials' suite of digital tools and technologies, internal operations, customer requirements , and project presentations will prepar e you for successful future career growth. Multiple roles open with various opportunities to travel from 20%-75%. Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment ~ Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems ~ Complete required job documentation, safety training and procedures for processing parts ~ Professionally represent Applied Materials to the customer, using your "customer first" mindset ~ Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines ~Utilize your analytical skills to review data and devise practical solutions to solve real time customer problems Graduating with a Bachelor 's degree in M echanical E ngineering , E lectrical E ngineering, M anufacturing , or a related field. Up to 1 year of work experience , military technical training , or an internship in customer/field service support, or a related technical field ~ Ability to read and interpret electrical and mechanical schematics ~ Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics ~ Familiarity with hand tools and their appropriate usage , including digital multimeters ~ Basic knowledge of Microsoft Excel, Word, and PowerPoint ~ Strong interpersonal skills with an emphasis on building trust ~ Any relevant project management experience is beneficial Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. This position requires flexibility to work compressed work weeks (as needed), shift work, overtime, etc. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, protected veteran status, or any other characteristics protected by law. Full time New College Grad Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$71k-100k yearly est. 2d ago
Manager IV, Field Service Engineer (M4)
Applied Materials 4.5
Round Rock, TX jobs
Who We Are While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $112,000.00 - $154,000.00 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Key Responsibilities Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve. Ensures customer satisfaction with Company service and system performance. Interviews, hires, and trains customer engineers as necessary to support regional business. Ensures employee satisfaction through: - communication of business progress and all related action. - setting goals and controlling achievements. - establishing training and career development plans. Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through: Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required. Achieves guaranteed up time and other parameters as sold to customers. Promotes quality improvement processes to: - reduce cycle time - drive continuous improvement of technical performance - empower the work force Functional Knowledge Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families Business Expertise Applies understanding of the industry and how own area contributes to the achievement of objectives Leadership Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges Problem Solving Identifies and resolves technical, operational and organizational problems Impact Impacts the level of service and the team's ability to meet quality, volume, and timeliness objectives Guided by policies and resource requirements within business unit, department or sub-function Interpersonal Skills Guides, influences and persuades others internally in related areas or externally Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. #LI Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. xevrcyc This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$112k-154k yearly 2d ago
Field Service Engineer III
Applied Materials 4.5
Cedar Park, TX jobs
Who We Are below, then hit the apply button. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $37.00 - $51.15 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. If you like to troubleshoot hardware, solve complex problems and make equipment work better, this is the role for you. As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You'll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. You will: Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems Complete required job documentation, safety training and procedures for processing parts Professionally represent Applied Materials to the customer, using your "customer first" mindset Satisfy the company's and customer's on-site requirements, including safety, environmental and COVID-19 guidelines You'll need: A high school diploma or equivalent An associate degree in electronics or engineering technologies, or equivalent work experience, or completion of military technical training and field experience Ability to read electrical and mechanical schematics Clear and effective written/verbal communications skills, with an emphasis on documenting details Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint) Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics Knowledge of hand tools and proper usage, including a digital multimeter Nice to have: 2-4 years of work experience in semiconductor industry or another equipment support industry What to expect: You'll travel about 20% of the time, working with smart, awesome people like you You'll work on rotation and in shifts so that customers have ongoing support Your job requires the ability to: lift at least 35 lbs. work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time determine differences in colors You'll need a valid driver's license and passport Your benefits: At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, y ou'll qualify for a competitive and comprehensive total rewards and benefits package, from day one. Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more. Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company's employee stock purchase program and a subscription to wellbeing tools. We value social responsibility, too: Our worldwide "Giving" program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year. Who we are: Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We're the brain (and the brawn) behind every new technology development-whether it's building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you'll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams. As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status or any other basis prohibited by law. Join us as we innovate to Make Possible a Better Future! Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. xevrcyc This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$37-51.2 hourly 2d ago
Field Service Engineering Tech
Applied Materials 4.5
Round Rock, TX jobs
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. As a Field Service Engineer [Customer Engineer] , you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. Install, maintain, and upgrade customer equipment Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers] Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges Train and mentor junior Field Service Engineers [Customer Engineers] Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems Coordinate and communicate directly with customers Completion of an Associate degree, military technical training, field service experience, or trade certification ~4-7 years of work experience in semiconductor industry or other equipment support industry ~ Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics ~ Strong knowledge of hand tools and their appropriate usage, including digital multimeters ~ Basic knowledge of Microsoft Excel, Word, and PowerPoint ~ Possession of a valid driver's license and the ability to obtain a passport, if travel is required ~ Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Full time Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$71k-95k yearly est. 2d ago
Field Service Technician 2
Burroughs 4.9
Columbus, OH jobs
Field Service Technician - Burroughs Inc. Do you enjoy troubleshooting and repairing electronic equipment? Are you passionate about delivering outstanding customer service? Do you have a knack for solving problems with technology and mechanics? If you answered yes, then Burroughs wants to meet you! We're seeking motivated Service Technicians to join our nationwide team and support customers with their cash automation and transaction technology. About Burroughs Burroughs is a leader in payment and transaction automation technology with over 135 years of experience serving financial institutions and retailers. Our nationwide service network, combined with remote managed services and hardware solutions, supports ATMs, teller cash recyclers, smart safes, kiosks, servers, and self-service devices across the U.S. and Puerto Rico. Join us and become part of a company that has been a trusted industry leader since 1886! Why You'll Love Working Here Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle. Competitive Pay & Time Off: Premium hourly rates ($18-$33 based on experience), floating holidays, and paid time off. Day-One Benefits: Medical, dental, and vision insurance effective your first day. Future Growth: 401(k) savings plan and opportunities for career development. What You'll Do As a Burroughs Service Technician, you will: Install, maintain, and repair multi-vendor cash automation and self-service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer experience through clear communication and follow-through. Manage tools, parts, and inventory with accuracy and care. Technology You'll Work With As a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including: ATMs and Teller Cash Recyclers (TCRs) Smart Safes and Currency Counters Self-Service Kiosks Point-of-Sale and Retail Transaction Devices Servers and Networking Hardware Other OEM banking and retail automation equipment Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms. What We're Looking For Technical aptitude or a strong interest in learning electro-mechanical repair. Excellent customer service skills and a positive, solutions-focused attitude. Integrity, reliability, and professionalism in every interaction. Strong organizational and communication skills. Ability to work independently as well as within a team. Requirements: High School Diploma or GED (Associate's Degree a plus). At least 21 years of age. Valid U.S. driver's license, with at least 2 years of driving history. Ability to lift/move up to 75 lbs. Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus. Employment Type: Full-Time Pay Range: $18.00 - $33.00/hour (based on relevant experience) At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people. Travel Details This role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same-day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use. Work Schedule Expectations Work schedules may vary depending on customer needs and are subject to change. While technicians generally work full-time hours, there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet customer service commitments. Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$18-33 hourly 3d ago
Field Service Technician
BLM Group 4.6
Tampa, FL jobs
BE PART OF A MANUFACTURER LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others! Job Title: Field Service Technician Department: Service FLSA Status: Non-Exempt Cost Center: US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship. Essential Functions The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position. • Supports the sales staff in servicing BLM equipment • Installs new equipment at customer sites • Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site • Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future • Maintains excellent customer service and customer satisfaction • Demonstrate applicable BLM GROUP software capabilities to the customer • Prepares timesheets, service reports and installation forms, timely and accurately • Accurately track expenses and completes expense reports in a timely manner • Maintain a safe work environment and operate within OSHA/MIOSHA guidelines • Communicate with other departments as necessary • Ability to work overtime as required by workload and customer necessity • Other duties as assigned by management Qualifications • High School Diploma required, Associate Degree in a technical discipline is preferred or comparable military experience • 2 - 4 years of experience in a similar technical position • At least one year of experience in a customer service role • Ability to travel 90% as assigned by management • BLM accepts candidates with Trumpf laser machine experience, Amada Laser, Mazak laser and other similar laser machinery experience Licensing/Certifications • A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years. Knowledge, Skills, and other Abilities • Proficiency in Microsoft Office (Word, Excel, Outlook) • Able to effectively use the Internet • Ability to understand and use I/O structure for technical trouble shooting purposes • Ability to effectively utilize electric/electronic test/measurement equipment • Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results • Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media • Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues • Ability to communicate technical issues as well as the steps taken to resolve those issues with the BLM corporate office • Proven customer service skills with a primary focus on customer relationships • Highly organized • Excellent verbal and written communication skills • Must be able to work effectively with minimal supervision • Resourceful; able to discern who to call for assistance based on the technical situation at hand • Must have excellent time management skills • Effective team player who can work with all levels of team members as well as with all different types and levels of customers • Fluent in Italian preferred, but not necessary Equipment, Machinery, Tools, and Vehicles Used General office equipment, including computers, printers, fax machines and telephones. Physical Demands The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus. Mental Demands While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment. The position requires approximately 90% travel. Technicians must be available to travel both domestically and internationally as required by management. Reporting Relationships This position reports to the Service Manager Supervisory Responsibility None We are an Equal Employment Opportunity ("EEO") Employer. If you need assistance or an accommodation with completing the application, you may contact us at **************.
$58k-85k yearly est. 2d ago
Field Service Technician
BLM Group 4.6
Charlotte, NC jobs
BE PART OF A MANUFACTURER LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others! Job Title: Field Service Technician Department: Service FLSA Status: Non-Exempt Cost Center: US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship. Essential Functions The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position. • Supports the sales staff in servicing BLM equipment • Installs new equipment at customer sites • Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site • Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future • Maintains excellent customer service and customer satisfaction • Demonstrate applicable BLM GROUP software capabilities to the customer • Prepares timesheets, service reports and installation forms, timely and accurately • Accurately track expenses and completes expense reports in a timely manner • Maintain a safe work environment and operate within OSHA/MIOSHA guidelines • Communicate with other departments as necessary • Ability to work overtime as required by workload and customer necessity • Other duties as assigned by management Qualifications • High School Diploma required, Associate Degree in a technical discipline is preferred or comparable military experience • 2 - 4 years of experience in a similar technical position • At least one year of experience in a customer service role • Ability to travel 90% as assigned by management • BLM accepts candidates with Trumpf laser machine experience, Amada Laser, Mazak laser and other similar laser machinery experience Licensing/Certifications • A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years. Knowledge, Skills, and other Abilities • Proficiency in Microsoft Office (Word, Excel, Outlook) • Able to effectively use the Internet • Ability to understand and use I/O structure for technical trouble shooting purposes • Ability to effectively utilize electric/electronic test/measurement equipment • Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results • Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media • Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues • Ability to communicate technical issues as well as the steps taken to resolve those issues with the BLM corporate office • Proven customer service skills with a primary focus on customer relationships • Highly organized • Excellent verbal and written communication skills • Must be able to work effectively with minimal supervision • Resourceful; able to discern who to call for assistance based on the technical situation at hand • Must have excellent time management skills • Effective team player who can work with all levels of team members as well as with all different types and levels of customers • Fluent in Italian preferred, but not necessary Equipment, Machinery, Tools, and Vehicles Used General office equipment, including computers, printers, fax machines and telephones. Physical Demands The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus. Mental Demands While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment. The position requires approximately 90% travel. Technicians must be available to travel both domestically and internationally as required by management. Reporting Relationships This position reports to the Service Manager Supervisory Responsibility None We are an Equal Employment Opportunity ("EEO") Employer. If you need assistance or an accommodation with completing the application, you may contact us at **************.
$53k-77k yearly est. 2d ago
Field Service Technician 1
Burroughs 4.9
Seattle, WA jobs
Field Service Technician - Burroughs Inc. Do you enjoy troubleshooting and repairing electronic equipment? Are you passionate about delivering outstanding customer service? Do you have a knack for solving problems with technology and mechanics? If you answered yes, then Burroughs wants to meet you! We're seeking motivated Service Technicians to join our nationwide team and support customers with their cash automation and transaction technology. About Burroughs Burroughs is a leader in payment and transaction automation technology with over 135 years of experience serving financial institutions and retailers. Our nationwide service network, combined with remote managed services and hardware solutions, supports ATMs, teller cash recyclers, smart safes, kiosks, servers, and self-service devices across the U.S. and Puerto Rico. Join us and become part of a company that has been a trusted industry leader since 1886! Why You'll Love Working Here Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle. Competitive Pay & Time Off: Premium hourly rates ($18-$33 based on experience), floating holidays, and paid time off. Day-One Benefits: Medical, dental, and vision insurance effective your first day. Future Growth: 401(k) savings plan and opportunities for career development. What You'll Do As a Burroughs Service Technician, you will: Install, maintain, and repair multi-vendor cash automation and self-service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer experience through clear communication and follow-through. Manage tools, parts, and inventory with accuracy and care. Technology You'll Work With As a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including: ATMs and Teller Cash Recyclers (TCRs) Smart Safes and Currency Counters Self-Service Kiosks Point-of-Sale and Retail Transaction Devices Servers and Networking Hardware Other OEM banking and retail automation equipment Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms. What We're Looking For Technical aptitude or a strong interest in learning electro-mechanical repair. Excellent customer service skills and a positive, solutions-focused attitude. Integrity, reliability, and professionalism in every interaction. Strong organizational and communication skills. Ability to work independently as well as within a team. Requirements: High School Diploma or GED (Associate's Degree a plus). At least 21 years of age. Valid U.S. driver's license, with at least 2 years of driving history. Ability to lift/move up to 75 lbs. Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus. Employment Type: Full-Time Pay Range: $18.00 - $33.00/hour (based on relevant experience) At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people. Travel Details This role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same-day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use. Work Schedule Expectations Work schedules may vary depending on customer needs and are subject to change. While technicians generally work full-time hours, there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet customer service commitments. Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$18-33 hourly 3d ago
SkillBridge Field Service Technician (Transitioning Military)
American Systems 4.5
Orlando, FL jobs
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities As a SkillBridge Industrial/Personnel Security Intern with AMERICAN SYSTEMS you will have the opportunity to do the following: Collaborate with a team of motivated, talented, and supportive professionals Develop innovative solutions for complex challenges Work with state-of-the-art technologies Evaluate the design and performance of advanced Information Technology-based systems Install, configure, and test server hardware (including CPUs, RAM, hard drives, and network cards) for our training simulator systems Assemble and install simulator components such as computer racks, computers, network infrastructure, and support systems-ensuring optimal airflow and effective cable management Assist with hardware upgrades, replacements, and repairs as needed Review and assess technical documentation to verify equipment suitability in system designs Create and update technical requirements, specify system components, and draft technical drawings using Computer-Aided Design (CAD) tools Coordinate and participate in system installation, interface testing, operational performance verification, troubleshooting, technical issue evaluations, and the preparation of technical reports and presentations Qualifications Eligible for SkillBridge Participation: Candidates must meet Department of Defense (DOD) SkillBridge eligibility guidelines. If you're unsure of your eligibility, please visit the SkillBridge website or consult your Unit Commander or Transition Coordinator. Military Service: Must have 180 days of military service or fewer remaining prior to your date of discharge and at least 180 continuous days of active military service. Must have approval from your unit commander to participate in SkillBridge. Security Clearance: Active Secret Clearance required. Availability: Must be available to complete the full internship duration (standard length: 180 days). Military Background: Preferred: Prior military experience in Information Technology (IT), Cryptologic System Maintenance, or related technical specialties. U.S. Citizenship: U.S. Citizenship Required. Many of the skills, experience, and training developed in the military provide an excellent foundation for success as a Hardware Engineer intern. As part of our training program, we are seeking individuals with many of the following skills and abilities: Technical problem-solving and critical thinking Attention to detail and precision Ability to interpret engineering drawings Experience with installation and configuration of IT or mechanical systems Review and assessment of technical documentation Familiarity with or a willingness to learn Computer-Aided Design (CAD) tools Hardware troubleshooting and repairs Cable management and assembly techniques Collaboration and teamwork in technical environments Clear written and verbal communication Adaptability and flexibility in dynamic settings Willingness to learn new technical skills and standards EEO Statement EEO Race/Sex/Disability Status/Veteran Status Options
$52k-79k yearly est. 2d ago
Field Service Technician II
Canon USA & Affiliates 4.6
Charlotte, NC jobs
**About the Role** Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products. **Your Impact** We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. **About You: The Skills & Expertise You Bring** Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary) - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling) We are providing the anticipated rate for this role: $21.50 - $31.74 hourly. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-RH1 #PM19 #LI-Onsite **Location** _US-NC-Charlotte_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33518_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
$21.5-31.7 hourly 2d ago
Field Service Technician II
Canon Solutions America 4.6
Charlotte, NC jobs
About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products. Your Impact We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary) - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling) We are providing the anticipated rate for this role: $21.50 - $31.74 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #LI-RH1 #PM19 #LI-Onsite Responsibilities We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary) - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling) We are providing the anticipated rate for this role: $21.50 - $31.74 hourly.
$21.5-31.7 hourly 2d ago
Customer Service III
Blue Star Partners LLC 4.5
Lake Forest, IL jobs
Job Title: Customer Service III Period: 10/28/2024 to 10/31/2025 - possibility for extension/direct hire Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20/hour Contract Type: W-2 Scope of Services: The Customer Service III position is responsible for providing exceptional customer service to healthcare customers through inbound/outbound calls and emails. The role requires utilizing a database to retrieve customer or company information, following detailed instructions, and using a variety of resources to provide accurate information. The ideal candidate will possess strong organizational skills, patience, tact, empathy, and problem-solving skills, with consistently good voice quality. They must be able to organize and handle calls and emails with speed and accuracy, work with complex computer applications and resource materials, and multitask effectively. Proven skills in Microsoft software suite (Excel, Outlook, Word, Teams) are required, with preferred experience in SAP or other ERP systems and a background in the healthcare industry. Role, Responsibilities, and Deliverables: Take inbound/outbound calls and emails to provide information to healthcare customers. Utilize a database to retrieve customer or company information. Learn and follow detailed instructions, using a variety of resources to provide accurate information. Demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality. Organize and handle calls and emails with speed and accuracy. Work with complex computer applications and resource materials. Multitask effectively and use critical thinking skills. Follow standard operating procedures, knowing when to ask for help. Understand the culture and be a good team player. Experience: One year of experience in a customer service role. 4-year equivalent college degree. Ability to problem solve and critically think. Able to multitask between different platforms, able to jump back and forth between customer calls and emails. Basic computing skills and understanding of Windows, Microsoft, and other frequently used computer systems. Must be able to follow standard operating procedures, but also know when to ask for help. Must understand the culture and be a good team player.
$20 hourly 2d ago
Field Service Eng - Tampa, FL
Canon USA & Affiliates 4.6
Tampa, FL jobs
**Field Service Eng - Tampa, FL - req1600** Install, maintain, and service equipment within multiple product lines. Provide a high level of support for customers and field service operations by exhibiting a high degree of professionalism. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications) if qualified and approved. Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered. **RESPONSIBILITIES** Please note that while the posted position is a Field Service Engineer, the actual position level will be dependent upon the qualifications of the candidate selected. An offer may be made for FSE Sr. OR FSE Associate level based on experience. Please apply to be considered. This is a remote, field-based position. The selected candidate will be required to live in or near Tampa, FL. + Install medical imaging equipment effectively and efficiently. + Completion of installation quality checklist. + Perform PM inspections per equipment specifications and standards. + Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork. + Maintain all assigned assets per company P&P. + Improve personal productivity by enhancing product knowledge through formal and on the job training. + Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality. + Answer technical and applications questions. + Capable of installing multiple products in one modality. + Maintain excellent customer relations. + Maintain accurate and complete documentation. + Perform and document FDA testing on assigned products. + Keep current with latest technical developments in multiple product lines. + Support field service operations with technical knowledge on multiple product lines. + Install and maintain equipment in multiple product lines. + Demonstrate expertise in multiple products in 1 modality. + Develop a higher level of troubleshooting and analytical skills. + Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled. + Plans own workload. + Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames. + Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures. + Position duties involve making frequent decisions and frequent recommendations. + Develop service-selling skills. + Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone. + Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. + Escalates technical issues and inquiries, as needed. + Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate + Contributes to and generates knowledge articles per P&P. **QUALIFICATIONS** + Proven ability in developing and maintaining effective internal and external working relationships. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + 2 Year Associate's Degree in Electronics technology or equivalent work experience in lieu of degree. + 3 years Advanced electronics experience. + 5 years Field service experience. + Recent medical imaging equipment skills highly preferred. + Modalities: CT/XR/UL + Pay Information: Min $74,000 to Max $119,000 annual equivalency (FSE) DOE. \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$40k-53k yearly est. 2d ago
PC Helpdesk Technicians
Adex Corporation 4.2
Houston, TX jobs
Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.
$37k-50k yearly est. 2d ago
Field Technician Level 1
Adex Corporation 4.2
Albuquerque, NM jobs
Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties Installation and Physical Tasks Physically install, remove, modify telecommunications equipment & infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand & power tools efficiently & safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.
$28k-42k yearly est. 2d ago
Field Technician
Adex Corporation 4.2
Albuquerque, NM jobs
" Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for LTE and 5G. IDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. " Serve as a technical reference point for other functions. " Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment. " Perform Service Assurance work on all radio interface network elements. Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer. " Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs. " Develop proficiency with use of relevant wireless tools and test equipment. " Develop proficiency with inventory tools and procedures. " Able to trouble shoot AC and DC power systems including tower light controllers. " Meet expectations with regards to behavioral and administrative facets of the position. " Basic Microwave principals EXPERIENCE and QUALIFICATIONS: " Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent. " Ability to multi-task and maintain composure in stressful and demanding work environment. " Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. " Confirmation of travel requirement - 100% for Technicians but flexible to travel outside of market for weeks at a time if required (e.g. disaster recovery, new product roll-out, etc). " Must be able to work outside of normal business hours (ie: shift work), to include maintenance window and weekends if needed. 24/7 On Call may be required. " Ability to identify all colors associated with telecommunications cable and equipment indicator lights. " Basic computer skills. " A valid driver's license and the ability to drive long distances on and off road. A CDL classification may be required for some vehicles. " Will need to transport equipment, therefore, vehicle with appropriate carrying capacity will be needed. " Ability to lift and carry up to 50 lbs. " Ability to climb ladders and steep staircases. " Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. " The dexterity to connect and disconnect various sizes and types of electronic connectors. " Good oral and written communications skills. Personal vehicle required. " Familiarity with field operations specific trouble ticket and network database systems. " Previous experience working wireless networking system. " Travel required.
$28k-42k yearly est. 2d ago
Field Technician Level 1
Adex Corporation 4.2
Tampa, FL jobs
Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties- Installation and Physical Tasks: Physically install, remove, and modify telecommunications equipment and infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification: Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety: Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management: Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation: Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand and power tools efficiently and safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.
$29k-40k yearly est. 2d ago
Field Technician
Adex Corporation 4.2
Tampa, FL jobs
" Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for LTE and 5G. IDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. " Serve as a technical reference point for other functions. " Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment. " Perform Service Assurance work on all radio interface network elements. Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer. " Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs. " Develop proficiency with use of relevant wireless tools and test equipment. " Develop proficiency with inventory tools and procedures. " Able to trouble shoot AC and DC power systems including tower light controllers. " Meet expectations with regards to behavioral and administrative facets of the position. " Basic Microwave principals EXPERIENCE and QUALIFICATIONS: " Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent. " Ability to multi-task and maintain composure in stressful and demanding work environment. " Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. " Confirmation of travel requirement - 100% for Technicians but flexible to travel outside of market for weeks at a time if required (e.g. disaster recovery, new product roll-out, etc). " Must be able to work outside of normal business hours (ie: shift work), to include maintenance window and weekends if needed. 24/7 On Call may be required. " Ability to identify all colors associated with telecommunications cable and equipment indicator lights. " Basic computer skills. " A valid driver's license and the ability to drive long distances on and off road. A CDL classification may be required for some vehicles. " Will need to transport equipment, therefore, vehicle with appropriate carrying capacity will be needed. " Ability to lift and carry up to 50 lbs. " Ability to climb ladders and steep staircases. " Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. " The dexterity to connect and disconnect various sizes and types of electronic connectors. " Good oral and written communications skills. Personal vehicle required. " Familiarity with field operations specific trouble ticket and network database systems. " Previous experience working wireless networking system. " Travel required.
$29k-40k yearly est. 2d ago